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Some Final LessonsReactions to the Review

Anthony F. Camilleri

NCFHE Training Malta

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Introductions• Welcome (!!!)• Introductions• Scope of the Review• Confidentiality• Ask Participants to Introduce

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Integrity & Due Professional Care• You are expected to be present

100% for the interview (mentally and physically!)– no phones– no extended breaks– no web-browsing

• Lack of presence is a procedural issue – grounds for appeal

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Address your audience • Style– Casual & Conversational for students– Formal and ‘honorific’ with rector– Gender!!!!

• Jargon– Some groups don’t use your jargon (esp.students)– Jargon use implies definitions (which may not

agree on)

• Targeting– Triangulation is good– Mis-addressed questions are bad

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Watch your body language• Body language observed:– Disapproval– Boredom–Welcoming– Judgemental

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Don’t Make Judgements!

DO Do NOT

Test your AssumptionsBut MAKE it CLEAR

you are testing an assumption

• comment on appropriateness of actions of ANY interviewee

• Indicate your preferences from your question

• ask neutral questions with disapproving looks

• ask leading questions

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Two sides of the same coin

Inconsistencies

Prevalence

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Be Aware of your own Biases• Academics like talking about

their every day work– Focus on CPD– Focus on course design, assessment etc.

• Academics tend to speak less about– budget suitability–marketing and student acquisition– student centred learning

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The Self Assessment Report1.Introduction to the

Institution2.Governance &

Structures3.Response to the

Criteria

Essential to

Analyse

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Some thoughts on role division

• Agreeing the objectives of the discussion is more powerful than writing specific questions

• Triangulate all your questions• Having primary and ‘second’

responsibilities on each topic helps with difficult interviews

• Let the chair ‘conduct’ the conversation