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www.marsh.com
Karachi Insurance Institute Risk Engineering & Risk Management
26 January 2010
Ian Roy
2Marsh
Risk Management
Risk Management - Definition– The identification, analysis and economic control of those risks that
can threaten the assets or earning capacity of the organisation.
Why manage risk?– Risks impact company goals and threaten future viability
– “...only by effective evaluation and assessment of risk can we hope to understand and manage the current and future challenges facing our company” - CEO, Major Energy Company
3Marsh
Risk ManagementQuestions to be answered
Where do the risks come from?
How big are they?
What are the major contributors?
What are the risks sensitive to, and how can they be changed?
What level of risk does the company find intolerable, what is considered trivial?
What is it worth doing to reduce the risk ?
4Marsh
Risk Management Process
Decisions1. ______2. ______3. ______........
Benefits
Costs
? ? ×
? ? ?
?
ALARP
Criteria
HAZIDHAZID
QUALITATIVEANALYSISJudgement
QUANTITATIVEANALYSIS
FTA ETA
EngineeredSystem
RISK MANAGEMENT
RISK ASSESSMENT
RISK ANALYSIS
5Marsh
The Risk Management Cycle
Measurement
Audit, Monitoring, Sampling, Inspection, Checking,
Identification
External Influence
Laws, Industry Standards, Stake Holder Pressure, Public
Concern, Company Image
Interpretation
Procedures, Methods, JobDescription, Responsibility
Policy Making
Policy Statements, Corporate Goals, Standards
Feedback
Analysis, Trends, Evaluation, Actions
Implementation
Training, Supervision, Selection, Manning
6Marsh
Alternatives for Risk
Accept– Knowingly: Identify, Evaluate and Accept– Unwittingly
Reduce– Requires prior identification
Avoid– Modification of system– Modification of lifestyle
Spread– Joint ownership– Multiple Facilities
Transfer– Insurance
7Marsh
Risk Identification and EvaluationA Risk Engineer’s Approach
We will cover:
Risk Identification
Risk Evaluation
Underwriting Factors
8Marsh
Risk Identification
Types of Risk
Types of Loss
Causes of Loss
Examples
9Marsh
Types of Risk – Installation
Different Installations have different risks
Onshore drilling
Marine drilling
Onshore production
Offshore production
Gas Processing
Refineries
Terminals
Petrochemicals
Chemicals
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12Marsh
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Types of Risk – Loss Potential
Hazards– Fire– Explosion
VCE BLEVE Detonation
– Pollution– Flood– Earthquake– Toxic Release– Breakdown
Insurance Cover– Property Damage– Business Interruption– Machinery Breakdown– Liability
Loss Potential
14Marsh
Principal Cause of Loss (Onshore)
Nat. Hazard8%
Process Upset8%
Design Error5%
Mech. Failure46%
Operational Error18%
Unknown15%
Percent of Losses
Average Loss (US$ million)
0
20
40
60
80
100
120
140
Nat.Hazard
ProcessUpset
DesignError
Mech.Failure
OperationalError
Unknown
15Marsh
Underlying Causes of Loss
“Many accidents happen as a result of a breakdown in management systems”
Deficient procedures or documentation 43%
Lack of knowledge or training 18%
Failure to follow procedures 16%
Deficient planning or scheduling 10%
Miscommunication 6%
Deficient supervision 3%
Policy Problems 2%
Other 2%
Underlying causes of accidentsNuclear industry data, The Chemical Engineer, 1999
16Marsh
How are Specific Risks Identified ?
Knowledge and experience of industry
Knowledge and experience of specific processes
Discussions with management and personnel
Tour of installations
More detailed techniques are available as required e.g. What-If, HazOp, Quantitative Risk Assessment
17Marsh
How is Risk Evaluated ?
Risk is a function of:
Frequency / Probability
Consequences / Severity
18Marsh
Risk Evaluation – Risk Matrices
4 - Catastrophic C B A A
3 - Critical D C B A
2 - Marginal D D C B
1 - Negligable D D D C
1- Unlikely 2 - Occasional 3 - Probable 4 - Frequent
Increasing Frequency
Incr
easi
ng C
onse
quen
ce
CONSEQUENCE - People / Reputation / Environment / Assets
19Marsh
Risk Evaluation – Risk Matrices
Category Description
A UnacceptableShould be mitigated with high priority by engineering and/or administrative controls to a risk of ‘C’
B UndesirableShould be mitigated by engineering and/or administrative controls to a risk of ‘C’
C Acceptable with controlsShould be verified that procedures or controls are in place
D Acceptable as is No mitigation required
20Marsh
Risk Evaluation – Property Damage
Usually referred to as Estimated Maximum Loss (or EML)
For refineries and petrochemical plants the EML scenario is usually a vapour cloud explosion
For other plants (or for some locations) it could be:– Jet fire– Tank fire– Vessel disintegration– Natural perils
21Marsh
Property Damage – VCE Evaluation
Critical factors that affect the magnitude of the VCE EML are– Structure congestion and confinement– Type of hydrocarbon– Volume of vapour cloud– Volume of structure– Asset value concentration– Secondary events
Results are dependent on quality of site data
Different companies use different methods e.g. TNT equivalent
It is not an exact science, there are many assumptions
However, SLAM method shows reasonable correlation with actual incidents
22Marsh
23Marsh
1000 m0
Congested Area
.70 bar
.35 bar
.20 bar
.10 bar
.05 bar
Overpressures
24Marsh
VCE Evaluation
Damage estimate should be adjusted to reflect– Inflation over insurance and reconstruction period– Fire fighting expenses– Debris removal– Investigations– Other miscellaneous costs
All depend on policy wording and basis of values
25Marsh
Risk Evaluation – Business Interruption
Usually based on Property Damage EML scenarios
Sometimes a BI EML scenario does not correspond to a PD EML scenario
Requires detailed understanding of unit interdependencies and economics
Consider Customer / Supplier Extensions
26Marsh
Risk Evaluation – Machinery Breakdown
Identify critical equipment for process including utilities (rotating e.g. compressors and static e.g. reactors)
Need to consider potential BI impact
27Marsh
Risk Evaluation – Liability
Difficult to quantify - only limited to the imagination
Requires knowledge of neighbouring businesses and residences
Depends on separation from neighbours
Depends on interaction with third parties, e.g.– Contractors– Customers / suppliers– Partner companies (joint ventures)– Hold harmless agreements
28Marsh
Frequency / Probability
How to identify the likelihood of an event occurring
Various methods– Quantitative Risk Assessment (QRA)– Benchmarking
Qualitative Risk Ranking is used by Marsh– Hardware features– Software (Management systems)– Emergency Control
29Marsh
Qualitative Risk Ranking – Hardware
Location
Climate
Layout
Physical features
Utilities reliability
Tankage– LPG, atmospheric, refrigerated
Process Units– Equipment layout– Fireproofing– Drainage / kerbing– Control room– Process controls– Combustion safeguards– Remote isolation– Depressurisation– Inventory minimisation
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Good separation
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Congested Layout
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Open Layout
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Fixed Protection and Sloping Floor
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Qualitative Risk Ranking: Software
EngineeringStandards
Modifications Operations Maintenance Inspection Safety
People Systems
CorporatePolicies
CorporatePolicies
Software Features
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Qualitative Risk Ranking Emergency Control
Detection Response Control
Flammable Gas DetectionFire Detection
CommunicationsEmergency Plans
Fixed Fire ProtectionMobile Fire ProtectionFire Water SystemsFire Fighting Service
Mutual AidOther Emergency Services
36Marsh
Qualitative Risk Ranking
Achieved by:– Detailed survey of installation– Discussions with management and site personnel– Audit of procedures and compliance checks– Comparison with Marsh risk ranking based on world-wide
experience
Key benefits:– Useful as broking tool– Appraises weaknesses and strengths on a world-wide scale– Gives independent viewpoint– Provides basis for risk reduction programme
37Marsh
Risk Quality
Hardware
Software
EmergencyResponse
OverallScore
Well above average
Better than average
Better than average
Overall - Better than averageA
vera
ge
Po
or
Bas
ic
Go
od
Exc
elle
nt
Overall Risk Benchmarking Summary
38Marsh
Risk Control and Improvement
All serious risks should be addressed, i.e. eliminated or controlled by management
Risk Engineering survey develops Risk Improvement Recommendations, which when implemented lead to improved quality and control of risk
This will provide:– Reduction in (un)insured losses– Improvement in corporate image– Favourable premium negotiation– Reduction in “total cost of risk”
39Marsh
Underwriting Factors
Hardware / Software / Emergency Control Rating
Improvement
Exposure
Estimated Maximum Loss– Property Damage / Machinery Breakdown / Business Interruption /
Operators Extra Expense
Scope of cover
Loss history
Basis of sum insured– Indemnity, re-instatement, actual
Retention– Deductible, loss limit, waiting period
40Marsh
Risk Identification and Evaluation
Conclusions– Requires knowledge and understanding of operations– Achieved by site and management audit– Qualitative analysis of exposures and quantitative consequence
assessments– More detailed alternatives available– Provides basis for risk control programme– Enables structuring and placing of risk financing strategy
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