Www.pco-innovation.com Cliquez et modifiez le titre Philippe GAUTREAU Souheil KARAM October 26th...

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Philippe GAUTREAU

Souheil KARAM

October 26th 2012

MONTREAL

Key Success Factors and Strategic Planning for a PLM Project




Objectives

Share with you PCO Innovation vision of PLM

Share key success factors implementing PLM project

Share PLM projects breakdown activities for PCO

Innovation

Share our best practices and methodology




Agenda

Our vision

Main challenges

Key success factors

Project breakdown activities / highlights

PCO Innovation Lean Delivery Model

Conclusion




Our vision

Starting from scratch, upgrading or extending an existing PLM

implementation, a PLM project is an opportunity for the

company

To improve the performance of current activities

To benchmark their internal processes

To be inspired by best practices

To implement new tools to support business activities

A PLM project is mainly a business transformation for the

organization




PLM projects main challenges

Lack of vision / vision not shared

Not enough implication of sponsors

Very ambitious projects with limited means

Integration and decommissioning not anticipated

Problems in turning business needs into specification

Adoption managed by customer with lack of know-how

Gaps between PLM solutions and business requirements

Meeting Project Cost, time and quality

Heavy customization – OOTB approach not accepted




PLM projects key success factors

Position project at enterprise level

Strong project execution

Manage change

“Out of the Box” approach

IS governance : interface and migration

Effective Application Management services




PLM project breakdown activities

Manage change

Position project at enterprise level

“Out of the Box” approach

IS governance : interface and migration

Opportunitystudy

Define Projectboundaries

Business ProcessRe-engineering

SolutionArchitecture

SolutionConfiguration

Solutionimplementation

Adoption plan : Coaching, communication, training

InterfaceStrategy

Interfacespecification

interfacedevelopment

interfaceintegration

MigrationStrategy

DataCleansing

MigrationTools

development

Datamigration

Strong project execution

Application Management services

PLMRoadmap

PLMArchitecture

PLMVendor

Selection

PLM project management

Level 1Support

Level 2Support

Level 3Support

7




Highlights : Position project at enterprise level

Opportunitystudy

Define Projectboundaries

Business ProcessRe-engineering

Activities

PLM is a business transformation for the company

Well define boundaries related to strategic goals

PLM is an opportunity to improve business process

Middle management involvement

Lack of sponsorship

No arbitration

Think local vs global

Workshop forAccelerated StrategyAlignment &BusinessImprovement

TIPS

RISKS




Highlights : Strong project execution

Activities

PLM project management

Use the good methodology : agile or not agile ?

Manage requirements from beginning to the end

Secure your project with quality management

Project repository for knowledge management

Agile doesn't avoid requirements definition

Scope creep

Key resources getting promoted to other projects

TIPS

RISKS




Highlights : Manage change

Activities

Adoption plan : Coaching, communication, training

Change includes processes, organization and tools

Communication and training must be adapted on each project phase with appropriate media

It concerns all levels of the organization

non-achievement of business goals

Under estimation of charge

Start change late in the project

Lack of support for an OOTB approach

MotivationAdoptionPracticesStrategy

TIPS

RISKS




Highlights : “Out of the Box” approach

Activities

SolutionArchitecture

SolutionConfiguration

Solutionimplementation

PLMRoadmap

PLMArchitecture

PLMVendor

Selection

Early feasibility check with Mock-Up

Agile approach with ad-hoc tooling

High knowledge of OOTB capabilities to support business/solution convergence

Requirements / OOTB divergence

« Dark Twisty Turn-filled Tunnel Syndrome »

Rejection of the solution by users

ECO System ofINTegration

PCO UniversitySW vendors Partnerships

TIPS

RISKS




Highlights : IS governance

InterfaceStrategy

Interfacespecification

interfacedevelopment

interfaceintegration

MigrationStrategy

DataCleansing

MigrationTools

development

Datamigration

Activities

Analyze existing IS Infrastructure

Define data transformation and validation strategy

Define end to end data exchange

Coordinate and manage the business processes.

PLM is not the only IS

Migration of “Legacy” data is often underestimated

No resources for data cleansing

TIPS

RISKS




Highlights : Application Management services

Activities

Level 1Support

Level 2Support

Level 3Support

Service Level Agreement level 1 : user support

SLA level 2 : improvement management (expertise)

SLA level 3 : evolution management

Support a 24/7 system in an international context

Traceability of the “as maintained”

Gap between PLM and evolutions of business needs

Dedicated maintenance service centers on main PLM technologies

TIPS

RISKS



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IT Architecture Stream

Lean Delivery Model Overview

Lean Delivery Model

Backlog Backlog

3… 4…Sprint

…Accep-tance

…4…

Sprint …

Accep-tance

ComponentsSprint

1Sprint

1Sprint

2Sprint

3Sprint

4Sprint

…Accep-tance

Sprint 1

2

3

1…

……

…

……

Sprint 1

Sprint 1

Sprint 2

…Sprint

1

2

3

1

Release 1 Release 2

Continuous Integration

Co

mm

itm

ent

SolutionDesign

Requirements

Mock-up

SW Architecture

Ali

gn

me

nt

WASABI

Streams eligible to Offshore/Nearshore

Complex Development / Interfaces Factory

Learning Factory

Migration Factory

Business Transformation (BPM / Change / Roll-out) Stream

Program Management / Convergence Stream

Strategic Roadmap / Enterprise Architecture / Decommissioning Stream



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Conclusion

Business Transformation

(Change Management pragmatic methodologies)

Expertise &

Return of experience

Flexibility

Reactivity &

Pragmatism

PLM Staffing Capacity

Industrialization

(PMO, ECO INT, ECO MAPS...)

New Challenges for you :

PLM ambitious vision & global transformation programs

New Solutions from us :

Industrialization / best practices / cost optimization with PCO Innovation Lean Delivery Model

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