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Executive Overview
Pendogas Security Systems Ltd
www.pendogassecuritysystems.com
monitoring to a new level fire, security & CCTV Taking scalable
www.pendogassecuritysystems.com
Pendogas Gemini Solution
Leading African company in monitoring sector
Managed by director/shareholders
Software and projects company
Integration specialist for monitoring solutions
Full turnkey project management
Accredited software development and training
ISO:9001, BSIA, TSA,
24/7/365 Field support (to BS5979)
Pendogas Introduction
www.pendogassecuritysystems.com
Well run and profitable company
Clients in both government and commercial sector
Solutions used across Europe, Middle East and Africa
Arabic and other language translations
Police, Fire & Rescue, Military
Universities, colleges, hospitals,
Banks, sea ports, industrial complexes
Many clients with Pendogas across Africa
Excellent project references available
Pendogas Introduction (2)
www.pendogassecuritysystems.com
Who? – monitoring systems are typically used by
www.pendogassecuritysystems.com
– Commercial monitoring centres– Municipal monitoring control rooms – MOI, Civil Defence– Private control rooms – hotels, conference centres…– Universities and student accommodation– Enforcement agencies– Hospitals, clinics, health centres
How does it work?
www.pendogassecuritysystems.com
• Alarm Monitoring Software is used to receive and manage multiple alarm signals from dispersed and remote sites.
• Alarms signals may be sent by phone line, GSM, IP,GPRS, 3/4 and, when received, are processed in the Central Station Software data-base.
• Information about the site and the alarm is presented to the call centre operator who then follows a series of pre-programmed actions to handle the alarm.
• The signalling and alarm handling all happens in real-time to allows the fastest possible response to events at the remote site.
• All activity is time and date stamped, and logged in the system.• There is no limit to the number of remote, dispersed sites which may be
monitored.
Operators are alerted to alarms activations within seconds from remote sites
With monitored alarm signalling, connection to site can be supervised
Response services are quickly notified automatically and deployed
A new level in monitoring
www.pendogassecuritysystems.com
• Pendogas’ total receiving and handling solution enables ‘Cloud’ monitoring solution for commercial and in-house alarm monitoring
• Third parties – banks, ports, retailers, residential sites, etc can have agency ‘alarm receiving centres’ with MOI as master control room
• Joined up monitoring for effective response and efficient response
• Gemini also provides direct SIP integration for compatible PBX systems and VoIP gateways.
• Expanded opportunity to offer monitoring outstations
• CCTV, access control and lone worker monitoring is a potential value add
Alarm Receiving in the Cloud
www.pendogassecuritysystems.com
Gemini - a Windows server and SQL based monitoring application.
User interface compliant with Microsoft Fluent User design.
Unlimited scalability for accounts, operators and receiver interfaces
Pendogas Gemini–the complete scalable monitoring solution
www.pendogassecuritysystems.com
• Gemini supports all industry standard alarm panels for fire, intruder, panic, hold up alarms etc.
• Gemini supports all CCTV products commonly used in the remote video monitoring sector (Panasonic, Hikvision, Xtralis, DM, Samsung, Bosch, etc.)
• Supports all SIP compliant telecom switches
• Supports third party GPS applications in Locator module
• Access control and telecare monitoring in the Gemini platform
• Custom interfaces can be added as required
• Third party products can be interfaced and managed for optimal outcomes
The Gemini Platform - a new level in integration
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A new level in operator refinement and usability
www.pendogassecuritysystems.com
Alarms are presented to the operator complete with push-based action lists, including only the relevant supporting information - all within a logical, single screen display which can incorporate both live and event alarm data, video and audio streams.
www.pendogassecuritysystems.com
A new level in alarm handling workflow and automation
Gemini provides you with all of the tools to build pre-determined alarm action sequences, time and context-specific workflows and automated responses.
No programming skills required.
Camera group
Alarm management screen
Plans/Maps
Fully scalable and expandable to meet a wide range of security monitoring needs
A new level in extended workstation operations
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Comprehensive safety and security monitoring
• Fire alarms and tests• Intruder• Hold up alarms• Plant and environmental• Lift emergency call buttons• Emergency refuge points• Personal protection monitoring• CCTV monitoring• Telecare / social alarm
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A new level in alarm handling and processing
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Every second counts when responding to a life safety alarm and a timely response is critical. Where multiple activations are received from different security devices at the same site, system intelligence must be applied quickly and effectively to avoid delays caused by operator thinking time and poor access to data.
Pendogas Gemini processes data, video, audio and event signalling from non-security applications, for instance, SMS and emails, as well as alarms, CCTV, access control and tracking applications. All security monitoring data is filtered and associated to create situational awareness for a complete overview and response.
A new level in product localisation
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Software localisation, including Arabic
Project customisations as required
Totally configurable user interface
A comprehensive range of standard and custom activity reports are available.
Reports can be automated and despatched by email, print and fax.
Data can be output to third party systems for CRM, billing and service.
A new level in activity-based customer reporting
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Gemini includes more than a dozen fully customisable management reports and full automation for publication and delivery.
If you need more, the built-in advanced reporting tools will meet just about any requirement and presentation format.
A new level of management reporting capability
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• Pendogas provides trained and experienced technical support resources across Africa
• The Pendogas training and engineering team provide full training and support for the installation and use of our software and products
• 24/7 Technical Support provided to ensure trouble free system operation
• ISO:9001 accreditation for development and project management
Pendogas Technical Support
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Customer-focused user training
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Effective training is a critical success factor for monitoring projects.
We will ensure that your staff are ready and can become fully engaged to use the new system.
Our courses are linked to the relevant U.K national occupational standards and independently audited and accredited by U.K Skills for Security, the skills body for the security industry
The Gemini audio server provides PSTN line integration, inbound call handling, call recording and in-call audio review.
Full support is provided for alarm panels with audio verification, lone worker devices and telecare units.
Gemini also provides direct SIP integration for compatible PBX systems and VoIP gateways.
Audio alarms server and SIP integration
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Whether you monitor lone workers or track vehicles and other assets, our fully integrated, web-enabled GIS locator module will help you raise your game
A new level in people, vehicle and asset tracking
www.pendogassecuritysystems.com
Gemini’s telecare module brings industry standard facilities, features and protocols for telecare service.
A new level in social alarm monitoring – integrated telecare
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The Gemini event scheduler brings group-based event and diary management to each user and is fully integrated with the alarm queue and customer records
A new level in organisation for individuals & groups
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Our customers and partners can have customisable and totally controlled access to their data via Gemini’s web and Smartphone modules
A new level in web accessibility
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Gemini is fully capable in high volume CCTV control room environments and incorporates warehouse scale audio and video media server options
A new level in high volume audio and video access
www.pendogassecuritysystems.com
The open nature and ready programmability of Pendogas Gemini means we can easily provide you with reliable custom software modules and interfaces that are highly integrated into the system
A new level in customer-driven software creation
www.pendogassecuritysystems.com
Designed from the ground up to evolve with the future!
We have a strategic development pathway for Gemini and our journey is already well under way
A new level system and software evolution
www.pendogassecuritysystems.com
If you would like to know more about Pendogas’ innovative security monitoring platform, please contact us now.
Lets talk…
Find out more today!
www.pendogassecuritysystems.com