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Www.walkerinfo.com Aligning Employee Insights with HR Priorities.

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www.walkerinfo.com Aligning Employee Insights with HR Priorities
Transcript

www.walkerinfo.com

Aligning Employee Insightswith HR Priorities

2

Today

• Understand Insights from the Indiana Workforce

• Understanding Insights from Indiana SHRM Members

• Getting the Right Insights from Employees

• Six Essential Elements for Leveraging Employee Insights

3

Expert Advice

THE HR CONSULTANT

4

Round One

BUSINESS PROFILE AND

FEEDBACK ANALYSIS

5

What We Mean by Loyalty

ACCESSIBLETRULYLOYAL

HIGHRISK

TRAPPED

6

ADDITIONALFEEDBACKANALYSIS

Round Two

7

EMPLOYEE COMMENTSAND

YOURRECOMMENDATIONS

Round Three

8

Expert Advice

THE HR CONSULTANT

indianabusinesscouncil.com

2011The Indiana Workforce

A report about how Hoosiers feelabout their jobs and their companies

10

Workforce Loyalty in Indiana

ACCESSIBLE

9%

TRULY LOYAL

64%

HIGH RISK

16%

TRAPPED

11%

11

Who’s Loyal?

0%

86%67%

58%40%Staff

Supervisors

Mid Mgt.

Execs

LOYAL EMPLOYEES

20% 40% 60% 80% 100%

12

Who’s Looking?

Staff

Supervisors

Mid Mgt.

Execs

0%

1%14%

24%29%

HIGH RISK EMPLOYEES

10% 20% 30%

13

A Matter of Perspective

CEOMore Optimistic about Loyalty

SUPERVISORSMore Negative

14

What Workers Want

SOUND ETHICS

CARE AND CONCERN

SENSE OF ACHIEVEMENT

DRIVERS OF LOYALTY

15

Who’s Leaving?

SAY TOP TALENT73%leaving Indiana is a problem

www.walkerinfo.com

2011Indiana WorkforceIssues and Insights

A report about how human resource professionals in Indiana feel about theirjobs, their organizations, the current workforce, and the challenges that lie ahead.

17

How Loyal Are HR Professionals?

ACCESSIBLE

9%

TRULY LOYAL

60%

HIGH RISK

20%

TRAPPED

10%

18

How Do HR ProfessionalsFeel About Their Employer?

85%HR PROFESSIONALSare proud of their organization

KEY AREAS OF IMPROVEMENT

• Communication• Long Term Employee

Development

19

Top Challenges for HR

EMPLOYEEENGAGEMENT

LEADERSHIPDEVELOPMENT

MANAGINGCHANGE

Human Resources

20

HR View of the Current Workforce

68%SAY TOP TALENTleaving Indiana is a problem

21%SAY EMPLOYEES

out of school are prepared

21

How Strategic is HR?

48%of Indiana employees feel HR is strategic

54%of CEOs feel HR is strategic

75%of HR feel HR is strategic

www.walkerinfo.com

Gathering Intelligent Feedback

23

Why?

24

Goals

UNDERSTAND YOUR RISK

UNDERSTAND WORK FACTORS

UNDERSTAND WHAT’SMOST IMPORTANT

LET THEM SPEAK OUT

1

2

3

4

25

Goal 1: Understand Your Risk

HOW LIKELY ARE YOU TO…? Extremely

likelyVerylikely

Somewhat likely

Not very likely

Not at all likely

Be working at this organization two yearsfrom now

PLEASE INDICATE THE LABEL THAT BEST DESCRIBES YOUR OPINION REGARDING THE FOLLOWING:

Strongly Agree Agree

Neither Agree nor Disagree

Disagree Strongly Disagree

I feel this organization deserves my loyalty.

I feel a strong personal attachment to this organization.

26

Goal 2: Understand Work Factors

• Fairness at work • Care and concern for employees • Trust in employees • Work/Job resources • Having a well-defined job • Appreciation of employee ideas/contributions • Creating feelings of accomplishment • Communication about the organization • Satisfaction with day-to-day activities • Overall reputation of the organization

Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly

Disagree

27

Goal 3: Understand What’sMost Important

• Fairness at work • Care and concern for employees • Trust in employees • Work/Job resources • Having a well-defined job • Appreciation of employee

ideas/contributions • Creating feelings of accomplishment • Communication about the organization • Satisfaction with day-to-day activities • Overall reputation of the organization

28

Goal 4: Let Them Speak Out

If you had to pick one or two things you would like to say more about, what would they be? In your own words, please tell us anything you would like to say.

29

What Else Do I Need to Know?

Question: How Do I Get Employees to Take the Survey?

Question: How Do I Conduct an Online Survey?

Question: What Scale Do I Use?

Question: I Should Collect Respondent Information, Right?

Question: What Else do I Need to Know?

www.walkerinfo.com

Six Essentials for Voice-of-the-Employee Strategies

31

INFORMATIONGATHERING

RELEVANCE ANDALIGNMENT

TEAM ANDRESOURCES

VALIDATION

ACTION

COMMUNICATION

32

Which did your table choose?

0%

12%

59%

24%

6%

0%1. Relevance and Alignment

2. Team and Resources

3. Information Gathering

4. Communication

5. Action

6. Validation

33

Creating a Roadmap

1

2

3

4

5

0 1 2 3 4 5

IMP

AC

T O

N T

HE

OR

GA

NIZ

AT

ION

FEASIBILITY OF IMPLEMENTATION© 2011 Walker Information – proprietary and confidential

HIGHLOW

HIGH

www.walkerinfo.com

Final Comments

35

Services for SHRM Members

Voice-of-the-Employee Studies

Collaborative Studies

36

Contact Information

STEVE [email protected]

PATRICK [email protected]

CHRIS [email protected]


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