Wyse 5470 reviewer's guide · 2019. 8. 6. · Reviewer’s Guide –July 2019. Dell Customer...

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Wyse 5470Work confidently. On the move.

Reviewer’s Guide – July 2019


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Table of contents

Wyse Brand 2

Feature Overview 3-5

Wyse Management Suite 6

Wyse Essential Accessories 7

Technical Specifications 8

Product Gallery 9-13

Solutions for an array of industries 14

Services 15

Important Information 16


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Wyse brand

Technology is driving rapid change in the world and in business. This has had a big impact on day-to-day

work, and what a workforce needs to be successful. It’s no longer everyone in the office 9-5 and the

technology is no longer one-size fits all. Supporting mobility, connectivity, flexibility, security… are critical to

the business and workers themselves. Virtualizing user desktops and business-critical applications in a

centralized datacenter addresses access, compatibility, compliance, support and security concerns. For the

end user, desktop and app virtualization or digital workspaces are great ways to organize data and enable

them to work efficiently and productively in an environment that best fits their workstyle. The new generation

of Wyse thin clients powers organizations with a more efficient and effective digital experience that enhances

the user experience and makes endpoint configuration and management easy for IT.

Designed to easily integrate into any virtualized or web-based infrastructure, Wyse thin clients deliver a high-

quality computing experience and address multiple use cases, from basic task workers to users who require

superior computing power. In essence, Wyse thin clients shift computing complexity to the datacenter and

improve user productivity.

Smarter, faster end-user experiences — Experience smarter productivity with a portfolio optimized to

access traditional VDI, cloud-hosted virtual desktops and apps and cloud services with unprecedented

simplicity and flexibility. Capable to meet the needs from collaborative knowledge workers up to graphics-

intensive power users, Wyse cloud clients deliver a high-quality computing experience to take fully advantage

of the growing number of apps and content whether they are on-premises or on the cloud. Strong security

features, high-speed connectivity to attach a broad range of peripherals and support for multiple displays and

most popular collaboration tools deliver a productive user experience day after day. Ideal for space-

constrained environments, Wyse cloud clients adapt to the way people work with versatile form factors and a

large choice of mounting options.

Intelligent, unified management— Certified with leading VDI brokers, including VMware, Citrix and

Microsoft, Wyse cloud clients and software are optimized to deliver a faster time-to-value and fully leverage

the incredible flexibility and scalability of the cloud computing environment. Installation takes about one

minute per endpoint1 with a simple out-of-the-box automatic setup, configuration and management and Wyse

Easy Setup provides a shorter time to productivity for Wyse ThinLinux and Windows 10 IoT Enterprise.

With the fastest installation process in the industry2, Wyse Management Suite lets take control in five minutes

or less and enables intelligent management from the cloud and/or the datacenter of all Wyse endpoints. To

address the needs from small to large businesses, this efficient hybrid cloud management solution scales

from one to hundreds of thousands of devices.

Security for the modern worker — End to end security starts at the endpoint. Wyse cloud clients are

designed with security in mind with limited attack surface, support for security compliance standards and

advanced multi-factor authentication solutions. Get the most secure thin clients with Dell-exclusive Wyse

ThinOS3 or experience secure access to cloud applications and virtual workspaces from hardened Wyse

ThinLinux with a commercial proven design and Windows 10 IoT Enterprise with Dell added security features.

Wyse Management Suite keeps Wyse endpoints always up to date and the mobile app allows IT to view

critical alerts and send real time commands with one tap at any time.


3

Wyse 5470

Optimized mobility and productivity.

Dell’s new mobile thin client meets the needs of an evolving, growing, and increasingly mobile

workforce. From the desk to the meeting to remote work, today’s workers need to connect to all

the technology they use quickly and easily and collaborate and work confidently.

Inherent Wyse software security in a mobile package: The most secure mobile thin client with

Dell-exclusive Wyse ThinOS3. Users could also experience secure access to cloud applications

and virtual workspaces from the hardened Wyse ThinLinux with a commercial proven design or

select Windows 10 IoT Enterprise with Dell added security features.

Power your mobile cloud users: Be productive in style on the HD or Full HD 14’’ display, with

touch screen options and support for up to two external 4K displays. Built with a robust feature set

including Intel dual and quad core processors with integrated graphics for a rich multimedia

experience, the Wyse 5470 mobile thin client is designed to securely deliver instant-on access to

traditional VDI, cloud-hosted virtual desktops or apps and cloud services.

Configure and manage with a single tap: Deploy in about a minute1 and autoconfigure in less

than 104 with unified end-to-end management from Wyse Management Suite and scale easily

from one to hundreds of thousands of devices.

Feature Overview

Important details on page 16


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Take team work to the next level

Rich collaboration and flexible connectivity with built-in support for unified communications

with the Intel Wireless-AC 9650 card with integrated Bluetooth capability and optional front facing

HD camera for seamless collaboration. Featuring HDMI, VGA, USB-C, USB Type-A and RJ45

ports for a broad support of peripherals to empower faster, smarter workflow.

Ditch the desk: Easily transition from your desk to meetings to remote work with wired, wireless

and Bluetooth connectivity. Qualified with the optional USB-C Dell Dock with data transfer speeds

up to 10Gps and seamless firmware updates without rebooting requirements. Designed to charge

your system faster, support up to two displays and connect to your peripherals via a single cable.

Built for easy integration into virtual workspaces: Certified with leading VDI brokers, including

VMware, Citrix & Microsoft and optimized to access traditional VDI, cloud-hosted virtual desktops

or apps and cloud services with unprecedented simplicity and flexibility.

Wyse 5470Feature Overview

Important details on page 16.


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Wyse 5470Feature Overview

Inherent Wyse software security in a mobile package

Wyse client operating systems are secure enough for all workers in all situations and are easy-to-

manage. To meet the business needs of collaborative knowledge worker and power users, the Wyse

5470 delivers high-speed processing with Intel® dual and quad core processors and ultimate

flexibility with Wyse ThinOS, ThinLinux and Windows 10 IoT Enterprise OS options.

Wyse ThinOS: Enjoy peace of mind with Dell’s exclusive Wyse ThinOS, the most secure thin client

operating system3. With a zero attack surface, an unpublished API, encrypted data and files

exclusively packaged by Dell, Wyse ThinOS is virus and malware resistant and delivers a zero client

experience with the latest high performance desktop virtualization protocols. Wyse ThinOS supports

most popular unified communications solutions to keep users at their productive best. Ready to

connect to Citrix®, Microsoft®, VMware® and Amazon Workspaces environments right out of the box,

this light weight firmware base about the size of a digital photograph has minimal overhead and a

boot time of less than 10 seconds delivering instant-on user productivity..

Wyse ThinLinux: Wyse ThinLinux combines Dell’s optimizations in management and user

experience with security and flexibility of market-leading Ubuntu Linux for a commercial proven

design. Wyse ThinLinux connects to Citrix®, Microsoft®, VMware® and Amazon Workspaces

environments out of the box without the need to install additional components and supports many

popular unified communication solutions to maximize user productivity. The new user-friendly

interface and superior multimedia experience with Google Chrome browser enable a productive end

user experience for your digital workspaces. Wyse ThinLinux also opens doors to a world of apps to

choose from and makes the install process a breeze.

Windows 10 IoT Enterprise: Combining Dell’s optimizations in management and user experience

with a rich Windows ecosystem, Windows 10 IoT Enterprise delivers immersive productivity for your

digital workspaces. Wyse thin clients running Windows 10 IoT Enterprise deliver a shorter time to

productivity with Wyse Easy Setup and support all types of virtual workspaces and a broad-range of

eligible local Windows applications and peripherals to improve collaboration and security. Experience

enhanced protection against modern security threats, less disruption in your workday and less time

managing remediation of devices with Wyse added-value software providing enhanced Write filter

protection (patent pending technology) and advanced threat protection option.



6

Management Software

Wyse Management SuiteWyse Management Suite is a powerful, secure and highlyscalable solution for managing and optimizing Wyseendpoints.

User friendly, right from the start

With the fastest installation process in the industry2, WyseManagement Suite lets you take control in five minutes orless. Browser/mobile app allows users to view critical alerts,notifications on the dashboard and send real time commandswith one tap. In addition, the management console can nowbe localized in 7 different languages making it convenient forour international customers to deploy it in their regionallanguages.

Robust functionality & performance

Wyse Management Suite is a flexible cloud managementsolution, that lets organizations centrally configure, monitor,manage and optimize their Wyse thin clients, zero clients andsoftware thin clients (with Wyse Converter for PCs), anytime,anywhere. HTTPS-based imaging, updates and downloads,make it the most secure way to manage Wyse endpoints.Meanwhile, powerful dynamic device-grouping abilities,remote shadow capabilities and the ability to enforce defaultconfigurations give network administrators maximumperformance and flexibility in provisioning and managingdevices on the network.

Highly flexible

Organizations can choose between two main options:

• Wyse Management Suite Standard: a free, on-premisesmanagement tool for up to 10,000 endpoints.

• Wyse Management Suite Pro: per seat, per yearsubscription with the option of either on-premises andcloud management – or a combination of both.

Wyse Management Suite Pro comes with Dell ProSupport forSoftware - a single point of contact for collaborative andremote assistance, customers get 24x7 support by phone andonline forums.


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Now there’s nothing to tie you down. Enhance the mobility of your Wyse 5470 with accessories

that can help you stay powered up, connected and protected on the go. Maximize the

performance of your Wyse 5470 with the ultimate work accessories that can help you increase

your productivity in the office.

Optional mobile and work accessories

Dell Notebook Power Bank Plus –

(18,000 mAh) - PW7015L

This lightweight and compact power bank will

allow your mobile thin client or cellphone to

stay powered on-the-go without adding bulk to

your bag.

Dell USB-C Mobile Adapter - DA300

Connect your Wyse to almost any device with a

convenient 6 -in-1 compact adapter, that has a

SuperSpeed USB 10Gbps data transfer rate

and connects to displays without compromising

on performance.

Dell Pro Sleeve 14’’

The Dell Professional Sleeve protects your

device wherever your busy day takes you. The

professionally-stylish heather gray exterior is

also water resistant to protect your laptop from

the weather.

Dell Privacy Filter 14’’

Keeps your onscreen data private, offering

effective “blackout” privacy from side views

outside the 60- degree viewing angle.

Dell 24 Monitor - P2419H

Optimize your workspace with this efficient

23.8’’ monitor built with an ultrathin bezel, a

small footprint and comfort-enhancing

features.

Dell Dock – WD19

Work at full speed with Dell’s powerful USB-C

dock. Charge your system faster, support up

to two displays and connect to your

peripherals via a single cable.

Noble TZ04T Compact Wedge Lock

With Barrel Key

The perfect security companion for your Dell

laptop. Able to withstand up to 150 pounds of

force, the patented peripheral cable trap

allows you to secure your power cables or

other peripheral devices.

Dell Wireless Keyboard and Mouse –

KM636

Designed with a compact size and chiclet

keys, discover wireless convenience and

clutter free performance when you are back

at your desk.



8

Technical Specifications

Important details on page 16

Feature Wyse 5470 mobile thin client Technical Specifications Model Number1 Wyse 5470 Processor Options1 Intel® Celeron™ N4000 (2 Cores/4MB/2T/up to 2.6GHz/6W) (Wyse ThinOS only)

Intel® Celeron™ N4100 (4 Cores/4MB/4T/up to 2.4GHz/6W) (Wyse ThinOS, ThinLinux or Windows 10 IoT Enterprise)Operating System options14 Wyse ThinOS, Wyse ThinOS with PCoIP, Wyse ThinLinux, Microsoft® Windows® 10 IoT Enterprise

Server OS Infrastructure Support VMware Horizon, Citrix Virtual Apps and Desktops (formerly XenDesktop/XenApp), Microsoft® Windows Terminal

Server, Amazon Workspaces (ThinOS requires PCoIP option)Memory1,2,3 4GB (1x4GB) DDR4, 2400MHz, SoDIMM RAM

8GB (2x4GB) DDR4, 2400MHz, SoDIMM RAM Storage1,3 16GB eMMC (Wyse ThinOS and Wyse ThinLinux))

32GB M.2 2230, SATA, Class 20 SSD (Windows 10 IoT Enterprise)

128GB M.2 2230, PCIe NVMe, Class 35 SSD (Windows 10 IoT Enterprise)Display1,14 14” HD, 1366 x 768, 60 Hz, Anti-Glare, Non-touch, 250 nits, Cam/Mic. with Antenna

14” HD, 1366 x 768, 60 Hz, Anti-Glare, Non-touch, 250 nits, No Cam/Mic. with Antenna

14”F HD, 1920 x 1080, 60 Hz, Anti-Glare, Non-touch, 250 nits, Cam/Mic. with Antenna

14”F HD, 1920 x 1080, 60 Hz, Anti-Glare, Non-touch, 250 nits, No Cam/Mic. with Antenna

14” FHD, 1920 x 1080, 60 Hz, Anti-Glare, Touch, 250 nits, Cam/Mic. with Antenna 14

Supports up to 2x external 4K@60Hz monitors using DP 1.2a via USB-C port and HDMI 2.0a or optional Dell dockGraphics Intel® UHD 600 Graphics. DirectX 12 compatible, OpenGL 4.4, OpenCL 1.2, OpenGL ES 3.1, Vulkan.

Ports and Slots15 1 x USB Type C™ 3.1 Gen 1 with Power Delivery & DisplayPort 1.2

1 x USB 3.0 (left side), 1 x USB 2.0 with PowerShare (right side)

1 x HDMI 2.0a for 4K60 external display (left side)

1 x VGA out (right side)

1 x Audio jack (left side)

1 x SD memory card reader (right side)

1 x RJ-45 (left side)

1 x Power Connector (rear)

Noble Wedge Lock slot

1 x integrated CAC/PIV (Smart Card) reader option (TAA only)Docking1 Dell Dock- WD19 (optional, sold separately)Security Options7 Built-in chassis security lock slot (cable sold separately). Trusted Platform Module (TPM) 2.0. Optional Smart Card

keyboard. Security Software / Systems

Management Software

Dell Client Command Suite for In-Band Systems Management

Wyse Management Suite Standard

Optional Wyse Management Suite Pro

Networking1 Integrated Realtek® Ethernet LAN 10Mb/100Mb/1Gb Copper RJ45,

Intel® Wireless-AC 9560, Dual-band 2x2 802.11ac Wi-Fi with MU-MIMO + Bluetooth 5.0. Dual internal antennas1,6.

No mobile broadband option. Wake on LAN.Multimedia1,6 Optional HD Camera (integrated)

Single or Dual array microphones (integrated)6

Two integrated stereo speakers (3W)

Universal jack (global headset, stereo lineout) Input Single Pointing Backlit KeyboardBattery9 3 cell 42 WHr ExpressCharge™ Capable BatteryPower Adapter 65-Watt adapter. 4.5mm barrelDimensions and Weight11 Width: 13" (330.3mm) - Height: 0.86"" (20.6mm) - Depth: 9.3" (238mm) - Starting weight: 3.96 lb. (1.8kg)Warranty and Service5,10 One-year Limited Hardware Warranty. Keep your Hard Drive services (for removeable SSD only). Optional 3-year Dell

ProSupport™ for premium support from expert technicians and 24x7 availability and Accidental Damage Service. 2-

year and 3- year service and support options11.

Configuration Services Factory Image load, BIOS Customization, Hardware Customization, Asset Tagging and Reporting.Environmental, Ergonomics &

Regulatory Standards12,13Regulatory model: N4P. Regulatory Type: N4P001. ENERGY STAR qualified. EPEAT Registered. WEEE. RoHS.

FIPS 140-2 compliance using Windows 10 IoTE . Trade Agreements Acts (TAA) configurations available. Halogen free,

except EPS. Please see your local representative or www.dell.com for specific details.

http://www.dell.com/


9

14” display

Width: 13” (330.3mm)

Depth

: 9.3

” (2

38m

m)

Some features subject to regional availability.

Height: 0.86 inches (20.6 mm)

Product Gallery - Dimensions


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Product Gallery – Front View

Optional HD

webcam14-inch HD or FHD display

with touch screen option


11

Product Gallery – Top View

Black resin plastic

palm rest

Precision

touchpad

Backlit chiclet keyboard

Power

button


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Product Gallery – Left Side View

USB 3.0

Power in

Audio Combo Jack

USB-C™ 3.1

HDMI 2.0

RJ45

Optional HD Camera (integrated)

Optional integrated CAC/PIV

(Smart Card) reader (TAA only)


13

Noble Wedge

Lock Slot

USB 2.0 with

PowerShare

SD Card

Reader slot

VGA

Product Gallery – Right Side View


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Wyse 5470

Wyse 5470 addresses the needs of regulated industries to

ensure higher security and more manageability.

Healthcare

Healthcare professionals need to securely access both their applications

and patient records, regardless of location or available station. The Wyse

5470 mobile thin client allows you to focus on your patients with improved

security, simpler administration and better performance. When using a

Wyse 5470 mobile thin client on a mobile cart, caregivers can access

real-time patient data at the point of need to improve the delivery and

quality of patient care without sacrificing security or privacy.

Retail

Retail IT needs to be mindful of expansion plans, portability, data security,

management and the durability of systems, making cloud client computing

a natural choice for the sector. Secure and easy to deploy and manage,

the Wyse 5470 mobile thin client empowers a faster, smarter work flow

with a rich support of peripherals.

Government services

Government IT systems come with their own unique set of challenges, but

at the forefront are security and strict compliancy requirements. The Wyse

5470 mobile thin client provides government, local, regional and federal

agencies a secure platform, which enables IT to meet strict government

mandates to access highly sensitive information. Employees can access

their cloud environment securely, while data is protected from the

datacenter to the edge. Trade Agreements Act (TAA) compliant

configurations feature an integrated CAC/PIV (Smart Card) reader option

for easy authentication and are EnergyStar qualified and EPEAT

registered.

Financial services

The technical needs of financial services are demanding – they need to fit

the business and comply with policies. Data accuracy, integrity and

access speed are integral, and systems failures or delays could be

damaging to a company’s reputation or incur penalties. The Wyse 5470

mobile thin client is a reliable and manageable endpoint to keep your

company’s data at minimal risk. Enable more productivity with support for

two external 4K displays to view more information on screen without

minimizing or closing applications and Dell’s powerful USB-C dock

designed to charge your system faster and connect to your peripherals via

a single cable.


Solutions for an array of industries

https://www.dellemc.com/resources/en-us/asset/briefs-handouts/products/thin-clients/HC-Wyse_thin_clients_for_healthcare-infographic.pdfhttps://www.dellemc.com/resources/en-us/asset/briefs-handouts/products/thin-clients/RETAIL-Shopping_for_the_right_thin_client-infographic.pdfhttps://www.dellemc.com/resources/en-us/asset/briefs-handouts/products/thin-clients/GOV-Protecting_government_assets_with_Wyse_thin_clients-infographic.pdf


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Dell Support Services will help keep you connected and productive throughout the life of your products.

From the moment you take your new Dell product out of the box, our team of advanced technology experts

are standing by to help you make the most of it.

Base/Limited Hardware Warranty1, if your system encounters an issue covered by the warranty that cannot

be resolved remotely, Dell will provide a convenient way to return your system to a Dell certified repair facility

and return the repaired device.

ProSupport3 provides direct access to ProSupport engineers for hardware and software challenges. This

support includes SupportAssist technology, which remotely monitors PCs and tablets3, provides notifications

for issues that arise and automatically creates a case to resolve them. When necessary, a field technician will

provide onsite4 support to ensure repairs are done quickly and conveniently.

1 Limited Hardware Warranty: For copy of Ltd Hardware Warranty, write Dell USA LP, Attn: Warranties, One Dell Way, Round Rock, TX 78682 or seewww.dell.com/warranty

2 ProSupport: Availability and terms of Dell Services vary by region. For more information, visit www.Dell.com/servicecontracts/global

3 Restrictions on some Dell systems – tablets and chromebooks.

4 Technician and/or part dispatched, if necessary, following completion of phone/online diagnosis. Availability varies. Seewww.dell.com/servicecontracts/global for details.

Commercial Services



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Copyright 2019 Dell Inc. All rights reserved. Dell, EMC and other trademarks are trademarks of Dell Inc. or its subsidiaries. Intel and Core are

trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States of America and other countries. Microsoft, Windows,

and Windows 10 are registered trademarks of Microsoft Corporation. Other trademarks or trade names may be used in this document to refer to

either the entities claiming the marks and names or their products. Dell disclaims proprietary interest in the marks and names of others. Reproduction

in any manner whatsoever without express written permission from Dell Inc. is strictly forbidden.

Important information

1 - Based on Dell internal analysis, June 2019, measuring Wyse ThinOS automated configuration from a file server.

2 - Based on Dell internal analysis, March 2017.

3 - Based on Dell internal analysis of competitive products, March 2019.

4 - Based on Dell internal analysis, June 2019, measuring manual configuration of Wyse ThinOS via OOBE or

automated deployment from a file server.

Technical Specifications Footnotes (page 8)

1. Offering may vary by region. Some items may be available after product introduction. For complete details, refer to the Technical

Guidebook published on www.dell.com.

2. A 64-bit operating system is required to support 4GB or more of system memory.

3. GB means 1 billion bytes and TB equals 1 trillion bytes; significant system memory may be used to support graphics, depending on

system memory size and other factors

4. GB means 1 billion bytes and TB equals 1 trillion bytes; actual capacity varies with preloaded material and operating environment

and will be less.

5. Limited Hardware Warranty: For copy of Limited Hardware Warranty, write Dell USA LP, Attn: Warranties, One Dell Way, Round

Rock, TX 78682 or see www.dell.com/warranty

6. Dual array microphones are only available with touch display option. Single array microphone is only available with non-touch

display option.

7. TPM is available in selected regions.

8. For complete listing of declarations and certifications, refer to the Dell Regulatory and Environmental Datasheet found in the

Manuals section of Product Support information at www.dell.com/support/home/us/en/19

9. The stated Watt Hour (WHr) is not an indication of battery life

10. Dell Services: Availability and terms of Dell Services vary by region. For more information, visit www.dell.com/servicedescriptions.

11. Weights vary depending on configuration and manufacturing variability

12. Please refer to www.epeat.net for specific country registration rating and participation.

13. For complete listing of declarations and certifications, refer to the Dell Regulatory and Environmental Datasheet found in the

Manuals section of Product Support information www.dell.com/support/home/us/en/19.

14. Touch display option is not available with ThinLinux OS option

15. VGA is mutually exclusive with DisplayPort. DP 1.2a via USB-C supersedes VGA when are both present.

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