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X mobile manual

Date post: 21-Aug-2015
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Confirming On Demand Orders and Messages
Transcript
Page 1: X mobile manual

Confirming On Demand Orders and Messages

Page 2: X mobile manual

The home screen

displays when first opening

the application

When a new order assigned or a message from dispatch

is sent, the notification

screen will be displayed.

If orders are not confirmed

in a timely manner, the

not confirmed screen will be

displayed

To open a message or order, select

Orders & Msgs from the home

screen. Then select the item

to open.

Page 3: X mobile manual

Opening a message will display the

message text. Click NEXT to

delete or respond to the

message

Opening an order will

display the order detail screen. Click

NEXT to continue to the order

action screen.

To update the order status to

Confirmed select Next Action and click NEXT.

Select Confirm and click NEXT to update the

order status.

Page 4: X mobile manual

Completing On Demand Orders with Signatures

Page 5: X mobile manual

Select Next Action of

Delivered and click NEXT

Confirm the job is being marked as

delivered and click YES

Add First Initial and Last Name

in POD field, click MENU

and click ADD SIGNATURE

If DONE is selected before

a signature is added, this

error message will be

displayed, click OK to go back

Page 6: X mobile manual

Have customer sign or initial

on this screenNOTE: If no

signature required, driver should mark

an “X”

To Clear the name and start

over, click MENU and click CLEAR

When signature is

complete, click SAVE to close

the job

Now the customer will

be able to view this signature through the

Sonic Customer

PortalIf signature required

do not leave package

w/out authorization

Page 7: X mobile manual

Adding a Status Code

Page 8: X mobile manual

To add a status code, select

Status Codes from the Action

Options menu and click NEXT

Adding a Comment is

optional.NOTE:

Customers can see what is

typed

Select the status code to be added and

click ADDNOTE: The screen will

revert to Action Options if successful

Now the customer will

be able to view the status code

through the Sonic Customer

Portal

Page 9: X mobile manual

Scanning Parcels

Page 10: X mobile manual

To add parcels, select Parcels

from the Action / Route Options menu and click NEXT

Use a scanning device to scan a parcel barcode and it will appear

in the window as displayed above.NOTE: If the order was placed with parcels, the barcode value will be displayed before scanning is done

When scanning is complete, click

MENU and select DONE

Do not scan the Zip Code

barcode which begins with the letter

“Z”

Page 11: X mobile manual

Taking a Picture / Capture Image

Page 12: X mobile manual

From the Options Menu, choose Capture Image,

click NEXT, aim the camera and then click

CAPTURENOTE: There is no preview

of camera before taking the picture

Once the camera has captured the image, a preview will be displayed.

Click SAVE if done or click CANCEL to go

back.

Once you click SAVE, a message will be

displayed to confirm the image is being

transmitted.

Page 13: X mobile manual

Working with Route Stops

Page 14: X mobile manual

Select Route Manifest and

click SELECT to open the

route stop screen.

Click the MENU button and select Get New Route to download new

route stops

Choose the current date and

click GO.NOTE: Route

stops are available for download at 17:00 the day

prior

The routes available screen

will show all route available. Select a route

and click DONE.NOTE: Only one

route can be open at a time

Page 15: X mobile manual

Choose a route stop to

open, click the MENU button

and select NEXT

Opening a route stop will display the stop detail screen. Click

NEXT to continue to the route options

screen.

The first route stop action is

Mark As Arrived and click NEXT.

From the route options screen, select POD and click

NEXT.

Page 16: X mobile manual

Enter the PCS (Piece) count, approximate

WGT (Weight) and click NEXT

Enter POD value and click DONE.

NOTE: Must enter a

minimum of three (3)

characters

If no signature was captured and warning

screen will show. Click OK and

capture signature if

needed or click DONE.

The completion screen will

appear which indicate the

stop is closed. Click OK to

return to the route stop

screen.

Page 17: X mobile manual

Pair Scanner with Phone(Android Galaxy S4)

Page 18: X mobile manual

Open the Android SETTINGS ___menu, toggle

Bluetooth to ONNOTE: If the

Bluetooth menu does not automatically

open, click the Bluetooth item to open manually

Press and hold the round ____

button for 8 seconds to put

into pairing mode. The

device will beep and the round

button will flash quickly once in pairing mode.

On the Bluetooth

device menu, click the SCAN

button and once the

CS3070 device appears, click

it to pair.

The pairing request shows a code that must be scanned with the CS3070

device. Use include numeric bar code reference sheet.NOTE: Remember to scan the ENTER bar

code to complete pairing process

Timing is important – if you take

too long the pairing process must be restarted

Page 19: X mobile manual

If the device has any issues,

you should unpair by

selecting the SETTINGS

GEAR to the right of the

device

Select the UNPAIR option to remove the device. Start the process

from the beginning to

repair.

If you need to manual choose a

different keyboard layout

go to the MY DEVICE tab on the SETTINGS

menu and select LANGUAGE AND

INPUT.

When prompted, make the

appropriate change to the input method screen.


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