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TRAVEL AND TOURISMINTERMEDIATE 1

N A T I O N A L M O N D A Y , 1 8 M A YQ U A L I F I C A T I O N S 1 . 0 0 P M – 2 . 1 5 P M 2 0 1 5

HTP

Total

X217/10/01

*X217/10/01*

Day Month Year Number of seat Scottish candidate number

Fill in these boxes and read what is printed below.

Full name of centre Town

Forename(s) Surname

Date of birth

You should answer ALL questions.

Read the whole of each question carefully before you answer it.

Write in the spaces provided.

You may refer to a Senior School Atlas during this examination.

Write the name of the atlas you will be using in this space.

You may wish to use a calculator to answer some questions.

Before leaving the examination room you must give this book to the Invigilator. If you do not, you may lose all the marks for this paper.

[X217/10/01]

Question 1

(a) The following types of holiday brochures can be found in a Travel Agency.

Select one which would supply information on each of the destinations in the table below.

(Remember, you may use an atlas to answer this question.)

Summer Sun European Lakes and Mountains Winter Sports Winter Sun European City Breaks UK Short Breaks Worldwide World Golf Resorts

Destination Type of Holiday Brochure

North Berwick, Scotland

Bali, Indonesia

Santa Ponsa, Majorca, Spain

Zermatt, Switzerland

(b) You are going to Amsterdam for a five-night break.

Describe fully two ways you could travel there from your home.

(i) First way

(ii) Second way

(iii) Which way would you choose?

Explain why you would choose this way.

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Question 1 (continued)

(c) Suggest two sources of information about Amsterdam that you could consult before you leave home.

1

2

Diagram Q1A: Mileage Chart of selected Scottish Towns

Aberdeen

127 Edinburgh

171 135 Fort William

143 45 105 Glasgow

106 160 66 172 Inverness

239 125 192 93 260 Stranraer

(d) Look at Diagram Q1A.

Fill in the blanks in the paragraph below.

(Remember, you may use a calculator.)

“The distance from Aberdeen to Glasgow is miles. If I were

travelling at an average speed of 50 miles per hour between these two

towns, a non-stop journey would take (hours and minutes).”

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Question 1 (continued)

Information Q1B: Some Boat Journeys on Lake Garda, Italy

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Northward Journeys by boat on Lake Garda

Town Timetable Extract

PESCHIERA 08.40 09.10 14.30 17.53

LAZISE 09.08 09.38 10.59 14.58 18.10

BARDOLINO 09.25 09.55 11.16 15.15 18.25

GARDA 09.40 10.10 11.31 15.30

MADERNO 11.31 12.55 16.58

MALCESINE 10.55 12.54 18.20

RIVA 12.00 13.50 19.25

Southward Journeys by boat on Lake Garda

Town Timetable Extract

RIVA 08.10 08.45 14.50 16.35

MALCESINE 09.15 09.40 15.46 17.40

MADERNO 11.03 13.55 17.08

GARDA 10.05 12.30 15.18 18.30

BARDOLINO 10.20 12.45 15.33 18.45

LAZISE 10.37 13.02 16.12 19.02

PESCHIERA 11.05 13.30 16.40 19.30

RivaNago Torbole

Malcesine

Limone

Campione

Assenza di BrenzonePorto di Brenzone

CastellettoPai

Torri del Benaco

Garda

BardolinoCisanoLazise

PeschieraDesenzano

PadengheMoniga

Manerba

Porto PorteseSalò

Gardone RivieraMaderno

GargnanoBogliaco

Sirmione

Isoladel

Garda

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Question 1 (continued)

(e) Look at Information Q1B.

Answer the questions below.

(i) What is the time of the first ferry in the day from BARDOLINO to MALCESINE?

(ii) If you need to be back in GARDA by 6.00 pm when is the last ferry you can take from MADERNO?

(iii) How long does it take to sail between RIVA and LAZISE, on the ferry which leaves RIVA at 14.50 hours?

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Question 1 (continued)

Diagram Q1C: Climate Graph

100

90

80

70

60

50

40

30

20

10

0

30

25

20

15

10

5

0

Rainfall (mm)Temperature (ºC)

Months

Rai

nfa

ll (

mm

)

Tem

per

atu

re (

ºC)

Temperature (ºC)

Climate Graph for Barcelona, Catalunya

Key: Rainfall (mm)

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec31 39 48 43 54 37 27 49 76 86 52 4510 11 13 15 18 22 25 25 22 18 14 11

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Question 1 (continued)

(f) Look at Diagram Q1C.

(i) You are planning an active sightseeing holiday to Barcelona in either Winter (October to March) or Summer (April to September). Based on the climate information, select the best month in each season.

Winter Month

Summer Month

(ii) Explain fully why you chose these months.

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Question 2

Information Q2A: Your Holiday Specification

• YouwanttoleavethedayaftertheTravelandTourismExambeforethehighseason prices start.

• Theresortof LaganasontheGreekislandof Zanteisthedesireddestination.

• Youhaveafixedbudgetof £525pounds,each, which you think will get you more than a week but less than a fortnight.

• You,age17,andafriend,age16,aregoingandyouarethepartyleader.

• YouwanttoleavefromaScottishairporttominimisetravellingtime.

• Youaregoingtocooksomeof yourownmealsandsometimeseatout.

• Youraccommodationshouldhavelotsof peopleyourage,befullof livelythingsto do, be near the beach and the centre of the resort.

(a) Look at Information Q2A.

You and a friend wish to take an end of exam holiday.

Fill in the correct information on the three: www.m8sMEDBREAKS.com screens (on the next three pages) which meet your holiday specification.

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Question 2 (a) (continued)

m8sMEDBREAKS.com: Screen 1 – Holiday Enquiry

Resort

Departure Airport

Date of Departure

Number of nights(tick “3” chosen option) 7 10 11 14

Party Size(insert numbers)

Adults (17 or over)

Children (3 to 16)

Infants (under 2)

Type of Accommodation(tick “3” chosen option)

Villa

Apartment

Hotel

Board Option(tick “3” chosen option)

Self-catering

Bed & Breakfast

Half Board

Full Board

All inclusive

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Search for Accommodation

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Question 2 (a) (continued)

m8sMEDBREAKS.com: Screen 2 – Search Results

Available Accommodation Make a Choice

STUDIOS ATHENA Lively accommodation in the heart of the resort entertainment area—perfect for young adults wanting to access all the nightlife Laganas has to offer. Close to supermarkets, fast food places and restaurants. Only 5 minutes walk to the beach.

Price: £1140

Select (3)

SPIRA STUDIOS New, modern accommodation about two hundred metres from the beach and a hundred and fifty metres from resort centre. Two pools with plenty of space to relax and a pool snack bar. Next to the best bars and restaurants in Laganas.

Price: £1040

Select (3)

ANATOLI APARTHOTEL

Situated outside Laganas resort, ideal for couples and families, offering the chance to relax in an atmosphere of tranquillity. Selection of studios and one-bedroom apartments. One taverna close by, ideal for a Greek experience. Twenty-five minute walk to the resort centre.

Price: £1055

Select (3)

Confirm Booking

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Question 2 (a) (continued)

m8sMEDBREAKS.com: Screen 3 – Booking Details

TRAVELLING GROUP DETAILS

Name Age

Party Leader

Party member 2:

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Question 2 (continued)

(b) “m8sMEDBREAKS.com” may use the following four terms on the website.

Choose three and explain them.

Low Season

Under-occupancy

Half Board

Air Conditioning

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Question 2 (continued)

(c) Why would “m8sMEDBREAKS.com” charge a flight supplement from Scottish airports?

Text Q2B: Brochure Accommodation Description

Studio: a room for living and sleeping, with a kitchen area and en-suite bathroomOne-bedroom apartment: a living area and kitchen area with a separate bedroom and en-suite bathroom

(d) Look at Text Q2B.

Which accommodation would you choose – Studio or One-Bedroom Apartment?

Give an advantage and a disadvantage of making this choice.

Choice

Advantage

Disadvantage

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Question 3Map Q3A: Scotland

0 80 km

0 140 miles

604020

12010080604020

Scale

B

A

C

D

N

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Question 3 (continued)

(Remember, you may use an atlas to answer this question.)

(a) Look at Map Q3A.

Name the four tourist destinations identified by the letters A, B, C and D.

A (City)

B (Loch)

C (Island)

D (Mountain)

(b) Using Map Q3A, mark the following four holiday destinations on the map, using a dot and a number for each.

For example, Inverness should be shown by ●1.

1 Inverness

2 Firth of Tay

3 Orkney Islands

4 Stranraer

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Question 3 (continued)

(c) List the tourist accommodation, attractions and amenities for any tourist destination in Scotland.

(Do NOT select your hometown.)

Your answer should give nine named examples—with a maximum of three for accommodation.

Name of Destination

Named Tourist Accommodations

1.

2.

3.

Named Amenities and Attractions

1.

2.

3.

4.

5.

6.

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Question 4

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Question 4 (continued)

(Remember, you may use an atlas to answer this question.)

Look at Map Q4A.

(a) Name the four tourist destinations identified by the letters A, B, C and D.

A (City)

B (Country)

C (Mountain Range)

D (Island)

(b) Using Map Q4A, mark the following four holiday destinations on the map using a dot and a number for each.

For example, Paris should be shown by ●1.

1 Paris

2 Mallorca/Majorca

3 Tunisia

4 Istanbul

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Question 4 (continued)

(c) Look at Map Q4B of Rome.

(i) Which Metro station is closest to the Piazza del Popolo?

(ii) Name three tourist attractions within 500 metres of the Vittorio Emanuele II Monument.

(iii) Give the names of three tourist attractions in the Vatican City.

(iv) If you’re walking from the Vatican City to the Piazza Navonna, which bridge would you choose to cross?

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Question 5

Diagram Q5A: Airport Problem Situations

Letter Problem for Passenger

A Left passport at home

B Transfer taxi to hotel is late

C A suitcase has not arrived with the flight

D Large queues here after entering destination airport

E Banned substances found at suitcase check

F Nail Clippers found in hand luggage

G Long wait here because of flight delay

(a) Look at Diagram Q5A.

Place each letter A–G into the table below beside the airport area where each problem may occur. E has been inserted as an example.

Airport Area Letter

Check in

Passport Control

Customs E

Security check

Departure Lounge

Baggage Hall

Arrivals Hall

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Question 5 (continued)

Table Q5B: Currency Conversion Table

Exchange Rate

£1 1·2 Euros

(Remember, you may use a calculator.)

(b) Look at Table Q5B.

(i) HowmanyEuros(¤)wouldyougetfor£150sterling?

Table Q5C: Tourist Menu del Dia

Primeros

Gazpacho

Ensalada Mixta

First Course

Cold vegetable soup

OR Mixed Salad

Segundos

Paella

Pechuga de Pollo

Second Course

Paella (Spanish rice with chicken)

OR Chicken Breast

Postre

Flan

Helado

Dessert

Custard flan with caramel sauce

OR Ice Cream

Pan, Bebida y café Bread, soft drink and coffee included

¤13·50 ¤13·50 for 3 courses

(ii) Look at Tables Q5B and Q5C.

How much would it cost for you to have the Menu del Dia in pounds sterling(£)?

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Question 5 (continued)

(c) Explain fully what the difference is between a tourist “Menu del Dia” and an “A la carte” menu.

(d) Look at the list below. All are different methods of taking money abroad.

Travellers’ Cheques Cash Credit Card Travel Money Card

Choose one and give an advantage and disadvantage of this method.

Choice

Advantage

Disadvantage

(e) What advantage does a European Health Insurance Card (EHIC) have over travel insurance?

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Question 5 (continued)

Text Q5D: Holiday Problem Situation 1

(f) Look at Text Q5D.

Describe how you would deal with each problem.

Passport

Camera and tablet computer

Travellers’ Cheques

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You are in the Baggage Hall waiting for your luggage. You leave your trolley to collect your case from the conveyor belt. When you get back to your trolley you realise your rucksack containing your passport, camera, travellers’ cheques and tablet computer is no longer there.

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Question 5 (continued)

Text Q5E: Holiday Problem Situation 2

(g) Look at Text Q5E.

Explain, in detail, what you would expect to be provided for your comfort and peace of mind during the delay at the airport.

You arrive at the airport to find the Check-in queue is huge. You are quickly informed that the computer system is down and the IT team is working to get it running again. After an hour the queue has hardly moved and the flight time has been delayed for four hours.

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Question 6

Information Q6: People working in tourist destinations

THOMAS:

He misses his life as the village baker.

He has turned his home and the bakery

into a tourist cafe and some holiday

apartments. He has built a villa on

the outskirts of the town near the new

motorway.

CHRISTINA and MARIA:

The two sisters make jewellery using

stones, beads and leather at home over

the winter and beside their market stall

in the summer. Customers expect them

to speak English instead of their own

language. The town is messy with litter.

Tourists are loud all through the night.

MARKO:

Sold the family fishing boat and bought

a new passenger boat. He enjoys

the six months’ work in the summer

taking passengers on cruises along the

coast—but for the rest of the year he is

unemployed.

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Question 6 (continued)

Look at Information Q6.

(a) Describe four benefits that Tourism can bring to the people of a tourist destination.

Look at Information Q6.

(b) Describe four problems that Tourism can bring to the people of a tourist destination.

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Question 6 (continued)

Look at Information Q6.

(c) What three suggestions might Christina and Maria make to improve tourist behaviour in their tourist destination home?

Suggestion 1

Suggestion 2

Suggestion 3

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Question 6 (continued)

(d) You are going for a walking and camping holiday to a rural area in the British Isles.

List four rules you should follow as a responsible tourist.

1

2

3

4

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QuestionPossible

MarkActualMark

1 18

2 16

3 17

4 16

5 18

6 15

Total 100

ACKNOWLEDGEMENTS

Question 2(a) – sgm/shutterstock.com Alan Kraft/shutterstock.com Philip Lange/shutterstock.com

Question 6 – Monkey Business Images/shutterstock.com Yakinii/shutterstock.com Teresa Kasprzycka/shutterstock.com