Xangati Summer BlockbusterLaunching 8/23/11

© 2011 Xangati, Inc. │ Company Confidential│ Slide 2

What’s New

• Dramatic enhancements– Xangati Management Dashboard (XMD) Suite (VI and VDI

Dashboards)– Free single host tool (re-branding of Xangati for ESX)

• Xangati defines 360o Infrastructure Performance

Management – Completes the circle with deep insight into storage

interactions– Goes deep into the guest [VM] without adding new s/ware

agents

• Partnership with Teradici

• “No-brainer” pricing

© 2011 Xangati, Inc. │ Company Confidential│ Slide 3

Agenda

• Operational need for vCenter performance management

plug-in

• Xangati further extends its technology leadership – 3rd major release in 12 months– 360o cross-silo performance management– Displays PCoIP performance in technicolor

• Fortifies best free troubleshooting tool on market

• Establishes “budget-friendly” price points

© 2011 Xangati, Inc. │ Company Confidential│ Slide 4

Why is Performance Management the Hot Issue?

• Server virtualization (VI)• “Virtualization first” = “all in” for performance

management

• Upping the stakes means more than vCenter can

provide

• Virtual desktop infrastructure (VDI)• “Hosted Virtual Desktops (HVD) is trading a

configuration management challenge for a

performance challenge.”

—Terry Cosgrove, Principal Analyst,

Gartner

• vCenter is NOT the center of a VDI admins universe

© 2011 Xangati, Inc. │ Company Confidential│ Slide 5

Performance Management of VI/VDI Has to Be Cross-Silo

NETWORK END-USER DEVICES

SERVERSSTORAGE

VI/VDI Performance is Tied to a Dynamic Shared Infrastructure

• Insights have to be from more than just a vCenter vantage point

• Comprehensive data center visibility is essential

© 2011 Xangati, Inc. │ Company Confidential│ Slide 6

Dynamic Interactions Must Be Visible…

04:5504:5604:5704:5804:5905:00

…or Else the Performance Ripple Effect Can’t be Tracked

© 2011 Xangati, Inc. │ Company Confidential│ Slide 7

Dynamic Interaction Tracking is a “Must Have”

• Interactions must be tracked otherwise there is no

context for what’s driving resources – Live and historically

• Quick surges have to be visible to be understood– Interactions come and go in a blink of an eye– Reports will average out spikes– Storage latencies are missed in the majority of

environments

• Negative interactions have to be played back in a

way the other “silo” can see them

• Static relationships/dependencies are a notion of

the past– So are products based upon that model

© 2011 Xangati, Inc. │ Company Confidential│ Slide 8

“Smoking Gun” Myths & Red-light/Green-light Monitoring

MYTH #1

There is A smoking gun

REALITY

There are multiple shooters

WHAT’S MISSING

Ability to look into the othersilo with their vantage point

MYTH #2

Alerts point me to the smoking gun

REALITY

Alerts warn me my performance is “shot”

WHAT’S MISSING

Interactional context:The equivalent of a “motive”

© 2011 Xangati, Inc. │ Company Confidential│ Slide 9

RDP

CLOUD

END USERDEVICES &

VDI CLIENTS

STORAGE

NETWORK

SERVERS

APPS & PROTOCOLS

Tracking Interactions in 360o Delivers Context

VMs

© 2011 Xangati, Inc. │ Company Confidential│ Slide 10

APPS & PROTOCOLS

RDP

SERVERS

Tracking Interactions in 360o Delivers Context

END USERDEVICES &

VDI CLIENTS

STORAGE

NETWORK

VMsCLOUD

© 2011 Xangati, Inc. │ Company Confidential│ Slide 11

CLOUD

STORAGE

ESX SERVERS

VMs

END USERDEVICES &

VDI CLIENTS

APPS & PROTOCOLS

RDP

NETWORK

Xangati Goes As Deep Into Storage as Network

© 2011 Xangati, Inc. │ Company Confidential│ Slide 12

DEMO

© 2011 Xangati, Inc. │ Company Confidential│ Slide 13

Summary of Benefits of New Storage Insights

• Removing storage blind spot for VI/VDI admins

• Seeing fluctuations not visible with basic products

– Latency alerts for other products might never show

up

• Identifying rapidly which VM is slamming which data

store

• Sharing vCenter storage info without vCenter login

• Saving $$ because Xangati doesn’t charge for storage

insights

© 2011 Xangati, Inc. │ Company Confidential│ Slide 14

Going Deeper into Guest VM without Adding Agent

• Xangati pulls Window Management Interface (WMI) stats

• Provides context of what processes are driving resources

• Both ad hoc drill-in and linked to DVR recordings

– Context coupled with an alert

• Server virtualization use case

– Poorly coded proprietary application process hanging up CPU

• VDI use case

– AV slowing bogging down the desktop

© 2011 Xangati, Inc. │ Company Confidential│ Slide 15

Live and Triggered with DVR recordings

Going Deeper into Guest VM without Adding Agent

© 2011 Xangati, Inc. │ Company Confidential│ Slide 16

CLOUD

END USERDEVICES &

VDI CLIENTS

VMs

STORAGE

NETWORK

SERVERS

APPS & PROTOCOLS

Challenge• 600 VDI users planning to

expand to 2000 • Already have vCOPS• Performance problem sources

not being found

Xangati Solution• Found major AV architectural

issue that would have

affected the scale and

performance of VDI the

infrastructure

• Only use vCOPS home page

• Use Xangati to drill into

vCOPS related alerts

Identified Major Architectural Scaling Issue

Large Oil and Gas Company

Major AV Vendor

© 2011 Xangati, Inc. │ Company Confidential│ Slide 17

Joint Announcement with Teradici

• Live and continuous view of PCoIP

statistics

• Ad hoc and via recordings

• End-to-end latency, packet loss etc.

– Without having to log surf

© 2011 Xangati, Inc. │ Company Confidential│ Slide 18

Seeing Inside the PCoIP Protocol

Live and Triggered with DVR recordings

© 2011 Xangati, Inc. │ Company Confidential│ Slide 19

Visual Trouble Ticket: End-user Experience Recordings

AGENTS

Visual Trouble Tickets™

• Record actual user activity– DVR enables playback/rewind– Great for intermittent problems– Users can submit directly

© 2011 Xangati, Inc. │ Company Confidential│ Slide 20

New Critical Performance Metrics Added

• CPU ready

• Memory swap

• Memory ballooning

© 2011 Xangati, Inc. │ Company Confidential│ Slide 21

Check Xangati Out at VMworld

• VMunderground WuPaaS

• Booth #471

• VMworld labs managing View in the cloud

• Teradici demo – booth #1013

• Meet Rory Clements, VMware Architect, CB

Richard Ellis

© 2011 Xangati, Inc. │ Company Confidential│ Slide 22

Summary

• vCenter performance mgmt. plug-in has become a

MUST HAVE– Shared infrastructure = intermittent hard to find performance

issues– There is more than one “smoking gun”

• Xangati further extends its technology leadership

– 360o cross-silo infrastructure performance management• Goes deep inside storage• Gives deep insight into the guest

– Displays PCoIP performance in technicolor

• Fortifies best free troubleshooting tool on market

• Establishes “no brainer” price points