Xangati Summer BlockbusterLaunching 8/23/11

© 2011 Xangati, Inc. │ Company Confidential│ Slide 2

What’s New

• Dramatic enhancements– Xangati Management Dashboard (XMD) Suite (VI and VDI

Dashboards)– Free single host tool (re-branding of Xangati for ESX)

• Xangati defines 360o Infrastructure Performance Management – Completes the circle with deep insight into storage

interactions– Goes deep into the guest [VM] without adding new s/ware

agents

• Partnership with Teradici• “No-brainer” pricing

© 2011 Xangati, Inc. │ Company Confidential│ Slide 3

Agenda

• Operational need for vCenter performance management

plug-in

• Xangati further extends its technology leadership – 3rd major release in 12 months– 360o cross-silo performance management– Displays PCoIP performance in technicolor

• Fortifies best free troubleshooting tool on market

• Establishes “budget-friendly” price points

© 2011 Xangati, Inc. │ Company Confidential│ Slide 4

Why is Performance Management the Hot Issue?

• Server virtualization (VI)• “Virtualization first” = “all in” for performance

management• Upping the stakes means more than vCenter can

provide

• Virtual desktop infrastructure (VDI)• “Hosted Virtual Desktops (HVD) is trading a

configuration management challenge for a performance challenge.”

—Terry Cosgrove, Principal Analyst,

Gartner

• vCenter is NOT the center of a VDI admins universe

© 2011 Xangati, Inc. │ Company Confidential│ Slide 5

Performance Management of VI/VDI Has to Be Cross-Silo

NETWORK END-USER DEVICES

SERVERSSTORAGE

VI/VDI Performance is Tied to a Dynamic Shared Infrastructure

• Insights have to be from more than just a vCenter vantage point

• Comprehensive data center visibility is essential

© 2011 Xangati, Inc. │ Company Confidential│ Slide 6

Dynamic Interactions Must Be Visible…

04:5504:5604:5704:5804:5905:00

…or Else the Performance Ripple Effect Can’t be Tracked

© 2011 Xangati, Inc. │ Company Confidential│ Slide 7

Dynamic Interaction Tracking is a “Must Have”

• Interactions must be tracked otherwise there is no context for what’s driving resources – Live and historically

• Quick surges have to be visible to be understood– Interactions come and go in a blink of an eye– Reports will average out spikes– Storage latencies are missed in the majority of

environments• Negative interactions have to be played back in a

way the other “silo” can see them• Static relationships/dependencies are a notion of

the past– So are products based upon that model

© 2011 Xangati, Inc. │ Company Confidential│ Slide 8

“Smoking Gun” Myths & Red-light/Green-light Monitoring

MYTH #1There is A smoking gun

REALITYThere are multiple shooters

WHAT’S MISSINGAbility to look into the othersilo with their vantage point

MYTH #2Alerts point me

to the smoking gun

REALITYAlerts warn me my

performance is “shot”

WHAT’S MISSINGInteractional context:

The equivalent of a “motive”

© 2011 Xangati, Inc. │ Company Confidential│ Slide 9

RDP

CLOUD

END USERDEVICES &

VDI CLIENTS

STORAGE

NETWORK

SERVERS

APPS & PROTOCOLS

Tracking Interactions in 360o Delivers Context

VMs

© 2011 Xangati, Inc. │ Company Confidential│ Slide 10

APPS & PROTOCOLS

RDP

SERVERS

Tracking Interactions in 360o Delivers Context

END USERDEVICES &

VDI CLIENTS

STORAGE

NETWORK

VMsCLOUD

© 2011 Xangati, Inc. │ Company Confidential│ Slide 11

CLOUD

STORAGE

ESX SERVERS

VMs

END USERDEVICES &

VDI CLIENTS

APPS & PROTOCOLS

RDPNETWORK

Xangati Goes As Deep Into Storage as Network

© 2011 Xangati, Inc. │ Company Confidential│ Slide 12

DEMO

© 2011 Xangati, Inc. │ Company Confidential│ Slide 13

Summary of Benefits of New Storage Insights

• Removing storage blind spot for VI/VDI admins

• Seeing fluctuations not visible with basic products

– Latency alerts for other products might never show

up

• Identifying rapidly which VM is slamming which data

store

• Sharing vCenter storage info without vCenter login

• Saving $$ because Xangati doesn’t charge for storage

insights

© 2011 Xangati, Inc. │ Company Confidential│ Slide 14

Going Deeper into Guest VM without Adding Agent

• Xangati pulls Window Management Interface (WMI) stats

• Provides context of what processes are driving resources

• Both ad hoc drill-in and linked to DVR recordings– Context coupled with an alert

• Server virtualization use case– Poorly coded proprietary application process hanging up CPU

• VDI use case– AV slowing bogging down the desktop

© 2011 Xangati, Inc. │ Company Confidential│ Slide 15

Live and Triggered with DVR recordings

Going Deeper into Guest VM without Adding Agent

© 2011 Xangati, Inc. │ Company Confidential│ Slide 16

CLOUD

END USERDEVICES &

VDI CLIENTS

VMs

STORAGE

NETWORK

SERVERS

APPS & PROTOCOLS

Challenge• 600 VDI users planning to

expand to 2000 • Already have vCOPS• Performance problem sources

not being foundXangati Solution• Found major AV architectural

issue that would have affected the scale and performance of VDI the infrastructure• Only use vCOPS home page

• Use Xangati to drill into vCOPS related alerts

Identified Major Architectural Scaling Issue

Large Oil and Gas Company

Major AV Vendor

© 2011 Xangati, Inc. │ Company Confidential│ Slide 17

Joint Announcement with Teradici

• Live and continuous view of PCoIP

statistics

• Ad hoc and via recordings

• End-to-end latency, packet loss etc.– Without having to log surf

© 2011 Xangati, Inc. │ Company Confidential│ Slide 18

Seeing Inside the PCoIP ProtocolLive and Triggered with DVR recordings

© 2011 Xangati, Inc. │ Company Confidential│ Slide 19

Visual Trouble Ticket: End-user Experience Recordings

AGENTS

Visual Trouble Tickets™• Record actual user activity

– DVR enables playback/rewind– Great for intermittent problems– Users can submit directly

© 2011 Xangati, Inc. │ Company Confidential│ Slide 20

New Critical Performance Metrics Added

• CPU ready

• Memory swap

• Memory ballooning

© 2011 Xangati, Inc. │ Company Confidential│ Slide 21

Check Xangati Out at VMworld

• VMunderground WuPaaS• Booth #471• VMworld labs managing View in the cloud• Teradici demo – booth #1013• Meet Rory Clements, VMware Architect, CB

Richard Ellis

© 2011 Xangati, Inc. │ Company Confidential│ Slide 22

Summary

• vCenter performance mgmt. plug-in has become a MUST HAVE– Shared infrastructure = intermittent hard to find performance

issues– There is more than one “smoking gun”

• Xangati further extends its technology leadership – 360o cross-silo infrastructure performance management

• Goes deep inside storage• Gives deep insight into the guest

– Displays PCoIP performance in technicolor• Fortifies best free troubleshooting tool on market• Establishes “no brainer” price points