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Xenith Document Systems - An Introduction

Date post: 15-Jan-2017
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Innovation. Agility. Integrity.
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Page 1: Xenith Document Systems - An Introduction

Innovation. Agility. Integrity.

Page 2: Xenith Document Systems - An Introduction

Innovative document solutions andservices to help you achieve yourbusiness goals.These include office devices, software solutions, production devices andour award-winning end to end service - MPS Plus.

Page 3: Xenith Document Systems - An Introduction

Innovation. Agility. Integrity.

Typical Goals & Achievements

83%

50%

72%

508

REDUCTION IN PRINT-RELATEDHELPDESK CALLS

REDUCTION IN DIRECTPRINT COSTS

INCREASE IN EMPLOYEEPRODUCTIVITY

FEWER TREES CONSUMED

Page 4: Xenith Document Systems - An Introduction

Innovation. Agility. Integrity.

Why Xenith partnerswith Xerox

• #1 GLOBAL provider of MPSaccording to many independentanalysts incl. Gartner, IDC, Quocirca.

• Broadest portfolio of documenttechnology, services and software.

• 300 service delivery staff in Londonalone (largest in UK).

• Heritage of innovation with over1.2 billion spent on R&D in 2014.

• Lean Six Sigma Approach

Page 5: Xenith Document Systems - An Introduction

Innovation. Agility. Integrity.

About XenithXenith by the Numbers

30yrs

20yrs

#1

13yrs

OVER 30 YEARS EXPERIENCE WITHDOCUMENT INFRASTRUCTURE

XEROX PLATINUM PARTNERFOR MPS IN THE UK & IRELAND(WINNER OF ‘XEROX MPS PARTNEROF THE YEAR’ 4 YEARS RUNNING)

CLIENT TENURES IN EXCESSOF TWENTY YEARS

AVERAGE TENURE OF SENIORACCOUNT MANAGERS

Page 6: Xenith Document Systems - An Introduction

Innovation. Agility. Integrity.

About XenithOur Resources

SEASONED ACCOUNT MANAGERS:

Our team of account managers has remained stablefor many years, getting to know clients in depth anddrawing on years of business experience andtechnological expertise to deliver continual innovation.

SPECIALIST BUSINESS TRANSFORMATION TEAM:

Our in-house trainers, project managers, businessanalysts, service delivery managers and IT supportwork together to make any changes necessary totransform your business environment.

PERSONAL AND PROFESSIONAL HELPDESK:

Our proactive helpdesk - based in the same office asthe rest of our team - gets to know your company andserves as a single point of contact for all customers.

DATA-DRIVEN ANALYSIS:

We use insights from big data collected from yourenvironment with unique tools in order tocontinually optimise your solution and printingpolicy over the lifetime of your contract.

Page 7: Xenith Document Systems - An Introduction

Innovation. Agility. Integrity.

Our 20 year relationship with Xerox enables us to leverage all the resources, research and tools of aglobal organisation, but with the agility and personal attention Xenith’s customers love.

About XenithPartner with the Best

Page 8: Xenith Document Systems - An Introduction

"Xenith and Xerox have a good offering and deliver goodservice, they go above and beyond what othercompanies offer in the marketplace"

MIKE PLANK, HEAD OF FACILITIES, SWEETT GROUP.

Page 9: Xenith Document Systems - An Introduction

Innovation. Agility. Integrity.

Xenith’s MPS PlusOverall Customer Statistics.

99.6%

97%

42%AVERAGE UPTIME ACROSSALL OUR CUSTOMERS

AVERAGE COSTREDUCTION

OVERALL CLIENTSATISFACTION RATE

Our award-winning end to end service, MPS Plus, provides the following benefits:

Page 10: Xenith Document Systems - An Introduction

Innovation. Agility. Integrity.

In this phase, we deliver a strongsolution design and service

provision which form the basis offurther innovations and

optimisations in later phases

STRATEGIC

Taking a business-wide and long-range view of goals and requirements

including security and integration.

In this phase, we address broaderbusiness objectives to build a

document infrastructure that willsupport your shift to a digitalinformation environment for

transformed process efficienciesand accessibility

In this phase, we work closely asyou maintain competitive

advantage with targeted adoptionof technology innovations and bestpractice in document management

EXCELLENCE

Driving ongoing businesstransformation with best practice and

innovation including automation.

TACTICAL

Delivering financial savings andefficiencies through assessment

& optimisation.

How does MPS Plus deliver?Our three-phase Excellence Journey

Page 11: Xenith Document Systems - An Introduction

The MPS Plus Excellence Journey

• Assessment Services and Tools

• Personal & Professional Helpdesk

• Business Transformation Team

• Business Intelligence

• Mobility Solutions

• Security and Compliance

• Print Governance

• Print Awareness Tools

• Xerox Document Analytics

• Digital Alternatives

• Workflow Automation

• Content Management

Automate andSimplify

Secure andIntegrate

What We Do Client Value Xenith Capabilities

Assess andOptimize

Savings Sustainability

Security Mobility

InsightProductivity

Phase

TACTICAL

STRATEGIC

EXCELLENCE

Page 12: Xenith Document Systems - An Introduction

“We found the engagement from Xenith to beprofessional from start to end and this has continued withan excellent after sales service.

It is always good to find an area where you can reducecosts and at the same time improve service; theintroduction of Xenith’s printing solution has certainlyfulfilled both criteria.”

GREG GAWTHORPE, TECHNICAL OPERATIONS MANAGER, CMC MARKETS

Page 13: Xenith Document Systems - An Introduction

Innovation. Agility. Integrity.

Xenith Document Systems Ltd11-13 Wakley Street, London EC1V 7LT

T: +44 (0) 20 7417 2000 | F: +44 (0) 20 7417 2093E: [email protected]

www.xenith.co.uk


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