Rajya BhaiyaEngagement Director at Netwoven

Return on Data the New ROI

xRM Platform

Application development

One Platform

Q&A

What asset is most leveraged by today’s thriving companies?

Data.

The opportunity is bigger than you may think

$1.6T data dividend available to

businesses that embrace data

over the next four years

Speed

More people

New analytics

Diverse data

How?

Data Source: Microsoft & IDC, April 2014

BrowserPC Phone

User Experience

Designer

Workflow

Services

Data Modeling

Services

Integration

Services

Security

Services

Reporting

Services

Solution Designer Services

On-Premise Systems

$486

billion

Source: IDC Study: Realizing the Data Dividend, 2014.

Key Opportunity

AreasOrganizations can realize

Return on Data in several

key areas…

Productivity

Includes strategic

planning, human

capital management,

IT optimization

Operations

Includes demand

and supply chain

management,

logistics

$674

billion

Return

on Data Return

on Data

$158

billion

$235

billion

Customer

Facing

Includes customer

acquisition, retention,

support and pricing

Innovations

Includes service,

research and

development

innovation Return

on Data

Return

on Data

CRM and XRM

Service-Oriented Architecture

Integration

Services

Extensibility

Services

User Experience Services

Business

Logic

Services

Metadata

Services

Database

Services

Analytical

Services

Granular

role-based

Security

Business

Process

Modeling

Windows

Workflow

Foundation

Application

Definition

Portable

Application

Model

Release &

Upgrade

Mgmt

Declarative

Data

Modeling

Referential

integrity /

relationship

Dynamic

Ripple

Effect

Dashboards

KPIsReporting/

OLAP

Data

Mining/

Predictive

Visual Studio

.NET Assemblies

Client-side Jscript

ASP.NET Custom

Forms

Custom Workflow

Actions

Event Framework/

Dynamic Code Plug-ins

Server SDK

Offline SDK

Composite

Applications

Embedded User

Interfaces/ IFrames

Process

Orchestration

Data & Metadata

APIs

Prebuilt Connectors

Enterprise-class

scalability &

performance

Platform

Management

Tools

Developer ToolsMulti-tenancy

Multi-lingual

Multi-currency

Online/

Offline

Mobile/

Portal/Custom

Custom User

Features

Microsoft

Office/

Outlook

xRM Architecture Overview

Application DevelopmentTime to Value Comparison

xRM

Starting

Point

Custom

Starting

Point

Complete

Solution

YearsMonthsWeeks

V1

Bug-Fixes

V2

V1 V1 V1 V1 V1

Extensive

DBA,

Develope

r, QA

Resource

s

Shared

Developer

Resources

Analysts/

Low-Cost

Resource

s

“We save approximately $138,000 per each solution implemented on the xRM Platform”

Unstructured Data

Broadcast & Publish

Business Process Automation

Relational Data

Breadth of Capabilities

External Process

Audience

Access & Search

Query & Analyze

Internal Process

Audience

AND

SharePoint

XRM

Featur

e Gaps

Usability &

Productivity

Gaps

.NET OfficeExtensions Familiarity / Usability