Date post: | 21-Jan-2016 |
Category: |
Documents |
Upload: | austen-bishop |
View: | 214 times |
Download: | 0 times |
XTRACTION
A Solution For LANDESK Customers, and More!
Ben HallPre-Sales Technical Manager
What is Xtraction?
SOLUTION, not a product
LANDESK solution to IT reporting and real-time dashboards
Solution for consolidating multiple data sources and presenting information in desired format
Simple solution for a long standing challenge
Reporting is a broad term
Real-time dashboards for status Reports for historical, trend, planning Data interaction for Analysis Business Intelligence (BI), important to me or my business Executive Scoreboards
Service, cost, outage, impact *Notification and alerting
Activities across multiple systems Email
Consolidating data into single views
Obvious value… Real-time, immediate access to information Removes dependence to always access native application
interfaces Improve insight, remove specialist knowledge
Xtraction starts to become the trusted source
Reporting Considerations Operational level volumes
How many P1’s, Assigned to my Group Trends
Are we decreasing, static, increasing Traditional reports
Selective to manager, business Views into scheduled activity
Workload planning, process improvement, strategic Operational performance
Are we delivering, getting better, worse (internal and external) Service and executive views
Impact, outage, capacity, cost
Consolidating multiple data sources and presenting information in desired format
XTRACTION
Easy to use interface, allowing anyone to access
the data they require.
Xtraction – Extensible Access to Data
Reporting
Analytics
Management
Marketing
Sales
Audit
Data Sources
Other vendor applications
Custom / Databases
LANDESK applications
XTRACTION
Data Sources
Other vendor applications
Custom / Databases
LANDESK applications
Easy to use interface, allowing anyone to access
the data they require.
Xtraction – Extensible Access to Data
BMC
CA
Cisco
HP
ManageSoft
SCCM
MS Service Manager
ServiceNow
SolarWinds
AMI
Avaya
Cargowise
Cherwell
HEAT
Alemba
Jira
Marval
MS Active Directory
App-V
LANDESK
The value and lifecycle
Produce – design with drag-and-drop, dynamic date filters Share – save to shared folders, can be secured Consume – view, interact, export
Interact – interaction for drill-down to records, access native applications from records Analyze – interact Explore – interact, filter
Capture – export Modify – enhance and improve what has already been built Expand – connect to additional data sources
A constant challenge – make it a lot easier
ITIL
Xtraction helps maturity Simply, if you know what
is happening, you can manage it and review or apply change to try avert reoccurrence
You can’t manage what you don’t measure
Get comfortable talking about the following screen shots
Save them to your laptop or iPad for quick discussion They are all built with drag-and-drop Other than the executive dashboard, they were all built in
a few minutes The flow is to talk about dashboards and reports that
show data for real-time, historical, look forward, and from multiple data sources
Real-Time
Historical / Trend
Forward Looking / Scheduled
Multiple data sources
Executive Dashboard
Built the same way as a dashboard Can be manually exported or scheduled Can be delivered via email Allows pro-active delivery of information Can be formatted with a pre-built template
A traditional Report (Document)
Baxalta Asurion Report with input
Pricing and licensing, what are the components?
Perpetual purchase and subscription is available Xtraction Enterprise Server
Easily installed Very stable Customers can build their own adapters
Concurrent users Any number of users can be purchased
Adapter list for purchase -> LDSD and LDMS adapters are always included
Professional Services is light (1 adapter ~ 3-4 days) Install, configuration, education
Can be packaged according to requirements
Adapter List
What do TUM/SUM customers receive?
Xtraction standard server Cannot build new adapters
LD Service Desk and LDMS adapters 2 concurrent users
Can purchase more adapters and users Can purchase upgrade to Enterprise Server
Customer References
“A particular set of reports had taken us 6 months to produce with an historical type reporting tool. We built them all in one morning with Xtraction.”
Tony Testa, Enterprise Management Practice Lead (Century Link)
Deliverables + Benefits
Designed with end-user, self-service approach in mind Out-of-box adapters, contextual connectors 60% Reduced process and design time
Drag-and-drop from component lists, No coding or database knowledge required
30% Increase in ITSM effectiveness Access to more data, provide for better business decision making
Easily installed Can be packaged according to requirements
Deliverables + Benefits
Xtraction = Status, Analysis, Reporting Provides an easy to use, real-world centric solution to gathering
data (multiple sources) and displaying measures and metrics Designed as and enables a “self-service” experience
Drag-and-drop Selection and drop-down lists Point-and-click
Out-of-box adapters reduce dependence upon IT reporting staff Lower cost of process, increased productivity & efficiency Improves a company’s service management capability Greater access to quantitative and qualitative data
Xtraction
A Solution For LANDESK Customers, and More!