Workforce Analytics Case Study

EMPLOYEE TURNOVER INSIGHTS WITH PREDICTIVE

ANALYSIS

The goal was to introduce an Inte-

grated Workforce Analytics tool

that can be used capture the lead-

ing attrition reasons from multiple

systems and locations and do a

predictive analysis based on the

trends based on the insights or fu-

ture.

Objectives

Journey from Efficiency to Experience Customer

The Client Organization is an American, multinational, publicly

held company headquartered in New York creating systems software

that runs in mainframe, distributed computing, virtual ma-

chine and cloud computing environments. The company maintains

offices in more than 40 countries and employs approximately 12,700

people . Majorly located at five locations in India– Bangalore, Delhi,

Hyderabad, Kolkata & Mumbai. The company claims that its computer

software products are used by "a majority of the Fortune Global

500 companies, government organizations, educational institutions,

and thousands of other companies in diverse industries worldwide."

Challenge

The client, had a challenge of employee turnover at five major locations

in India. They wanted to introduce a strong analytical platform that cre-

ates a story board showing the top key drivers of attrition and their oc-

currence by business units and locations and do a future predictive

analysis.

The Problem Statement

The organization’s major challenge was to know and understand about

the attrition caused at five locations– Delhi, Mumbai, Bangalore, Hyder-

abad, Kolkata using Integrated Workforce Analytics.

Collate data points from multiple sources.

Track the leading indicators from multiple sources using

hindsight, insight and foresight approach.

Do a predictive analysis based on the insights for future.

Key Methodology:

HR Transformation - The PeopleStrong Way

ACoUSTIC model was used to study extensive data of last three years

for over 5000 employees.

Data extensiveness study based on

ACoUSTIC Model

Cockpit view of Integrated Workforce

using hindsight, insight and foresight ap-

proach.

Creating story boards and dashboards as

per age, grades, locations, Business units.

Pareto analysis was done to find the

maximum reasons .

Regression analysis & chi square testing .

Correction matrix for future prediction

The information was pulled out from the following sources :

Employee Data: SAP Compensation: CPT Rewards & Recognition: R&R PMS: Performance Acceleration Tool Learning Management System : LMS Recruitment Tool :Success Factors Exit Management: Exit Tool

Over all Solution Framework:

The solution framework was mainly designed to get the drill down insights about employee turnover:

•

Key Findings:

H

I

N

D

S

I

G

H

T

F

O

R

E

S

I

G

H

Major tenets that

would help in con-

trolling attrition

Business Impact and Results:

PeopleStrong HR Services Pvt. Ltd. (PeopleStrong, the company) is a leading platform-based mpHRO (Multi-process HR Out-

sourcing) and technology company, headquartered at Gurgaon, India. It specializes in HR shared services, recruitment process

outsourcing (RPO), payroll & compliance management, and cloud-based HR technology solutions. Since its establishment in

2005, the company has built a unique combination of domain expertise, operational excellence, and innovative technology to

deliver optimum level of services to its customers. Through its platform-based HR solutions, PeopleStrong facilitates the cus-

tomers to achieve higher gain margins, efficient business functions, increased productivity levels, better return on investment

(ROI), and ‘happier employees’. PeopleStrong has clients across diverse industry sectors. The company is one of the first plat-

form-based integrated HRO/RPO companies in India to be successfully assessed on Statement on Standards for Attestation

Engagements (SSAE) No. 16 for reporting on controls by Auditing Standards Board of the American Institute of Certified Public

Accountants. PeopleStrong launched the first HR command center in the Asia-Pacific region in 2013 to empower business

leaders to move from hindsight to foresight to insights, building predictability in hiring, productivity, utilization and attrition, thus

correctly aligning HR to the business.

RPO|MPHRO|TECHNOLOGY

PeopleStrong HR Services ltd.

Corporate Office A-10, Infocity, Sector-34 Gurgaon (Delhi NCR) Haryana 122001

www.peoplestrong.com

Bengaluru

Delhi

Gurgaon

Mumbai