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How to Operate
Stanford CS183BKeith Rabois
November 6, 2014
Triaging
Editing
1. Simplify
"Ask not what your country can do for you, ask what you can
do for your country."
John F. Kennedy
"Give me liberty or give me death!"
Patrick Henry
"We have nothing to fear but fear itself.”
Franklin Delano Roosevelt
2. Clarify
3. Allocate Resources
4. Ensure Consistent Voice
5. Delegate
Abdicatevs.
Micromanagement
Abdicatevs.
MicromanagementX
Task-Relevant Maturity
Low HighHighly structured: what, when, how
Monitor and set objectives
? Step in. Decide. Overrule.
Delegate fully ?
Consequences of Decision
Level of conviction
High
High
Low
Low
6. Edit The Team
Barrels & Ammunition
Growth
Company growth rate
Employee’s personal growth rate
Scaling
Insist on Focus
Metrics & Transparency
Gathering & Simplifying Information
• Goal: predict output to enable you to adjust
• Should measure output, not activity• Pairing indicators: measure effect &
counter effect– Release criteria vs. ship date– Number of hires vs. quality of hires– Loss rate vs. false positive rate
Details Matter
“Do you know how to tell if you’re doing the job? If you’re up at 3 AM every night talking
into a tape recorder and writing notes on scraps of paper, have a knot in your stomach and a rash on your skin, are losing sleep and losing touch with your wife and kids, have no
appetite or sense of humor, and feel that everything might turn out wrong, then you’re
probably doing the job.”