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YEAR SIX STATUS UPDATE JULY 1, 2016 – JUNE 30, 2017 PUBLIC SAFETY REALIGNMENT IN ALAMEDA COUNTY Public Protection Committee – May 10, 2018 Wendy Still, MAS, Chief Probation Officer and Community Corrections Partnership Executive Committee Chair
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Page 1: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

YEAR SIX STATUS UPDATEJULY 1, 2016 – JUNE 30, 2017

PUBLIC SAFETY REALIGNMENT IN ALAMEDA COUNTY

Public Protection Committee – May 10, 2018

Wendy Still, MAS, Chief Probation Officer and Community Corrections Partnership Executive Committee Chair

Page 2: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

AB 109 GUIDING PRINCIPLES

Individual Accountability

Continuing the Community Corrections Partnership Executive Committee's (CCPEC's) commitment to individual accountability.

Research-based Efforts & Tracking

Continuing the use of research-indicated efforts to reduce recidivism and tracking/assessing services and outcomes for each individual.

Community Reinvestment & Reducing Recidivism

CCPEC is committed to reducing recidivism through reinvestment in community-based programs that utilize evidenced-based strategies that increase public safety.

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Page 3: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

AB 109 MAJOR GOALS

Transparent Public Protection

Protect the public through transparent and accountable administration and service: Activities include staffing and programming in both custody and community settings designed to promote and sustain client rehabilitation.

Effective Transition

Ensure effective and supportive transitions from detention to the community: Activities include emphasizing and enhancing transition services designed to provide a continuum between in-custody services and support, and their community-based counterparts.

Innovative & Therapeutic Support

Develop innovative services and therapeutic support for clients focused on health, housing, education, and improving access to family sustaining employment and other reentry rehabilitative services: Activities include, maximizing partnerships with CBOs to deliver behavioral health care, education, housing, employment services, and other transition services known to help reduce client recidivism.

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Page 4: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

FOCUS AREAS

Allocations/Expenditures

Program

Outcomes/Results-based Accountability (RBA)

Status Updates

4

Page 5: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

FY 16/17 REALIGNMENT ALLOCATIONS

BASE ALLOCATION $42,856,842

GROWTH $2,422,666

TOTAL ALLOCATION $45,279,508

5

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FY 16/17 ALLOCATION

50% of base allocation to CBOs = $20,430,693

Government allocations are approved by the Board of Supervisors

6

Page 7: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

FY 16/17 TOTAL ALLOCATION & EXPENDITURE

Reconciled with the County Auditor’s Office

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Page 8: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

ALLOCATIONS FY 16/17

COMMUNITY SERVICES

Behavioral Health Care Service(Mental Health & Substance Use) $4,789,782

Community Capacity Fund $3,000,000

*Case Management (MH/SUD/Dual Diagnosis) $1,000,000

*Education $1,000,000

*Employment ($3,000,000 FY 15/16 carryover) $5,800,000

Employment/Technical and Education Training Programs $2,055,693

8

* = Carryover from FY 15/16

Page 9: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

ALLOCATIONS FY 16/17

COMMUNITY SERVICES (CONTINUED)

Family Reunification $1,000,000

*For Us By Us $1,000,000

Housing $3,375,000

Innovations in Reentry $1,000,000

*Pre-Trial/Early Intervention Court $1,700,000

Transportation $759,198

9

* = Carryover from FY 15/16

Page 10: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

EXPENDITURES FY 16/17

GOVERNMENTAL PARTNER EXPENDITURES

District Attorney $1,250,000

Public Defender $2,171,150

Probation Department $4,160,289

Sheriff’s Office $22,523,117

TOTAL $30,104,556

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Page 11: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

BOSS CTE Graduation11

Page 12: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

Five Keys Graduation

Probation staff attend celebration to honor the accomplishments of Josue Garibay, who is receiving his high school diploma. Mr. Garibay also participated in the Reentry Hiring Program and received employment as a Program Service Worker employed by the Social Services Agency.

12

Page 13: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

UC Berkeley TourClients participating in the Mentor Diversion Program tour University of California Berkeley and meet with staff in the Underground Scholars Program, along with Judge Mark McCannon and Public Defender Youseef Elias. The tour was coordinated by DPO Michael Holloway and supported by DPO Eric Akiyama and Reentry Coordinator Neola Crosby.

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Page 14: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

AVERAGE DAILY POPULATION - SHERIFF'S OFFICE (SANTA RITA JAIL AND GLENN DYER)

14

33583477

3270

2860

2472 2533

$11,801,576

$21,610,574

$20,065,344

$18,611,347

$20,155,534

$22,523,117

$-

$5,000,000

$10,000,000

$15,000,000

$20,000,000

$25,000,000

0

500

1000

1500

2000

2500

3000

3500

4000

FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17

AB109 Expenditures, FY 2011 - 2017

Total Jail ADP (CY) SHF AB109 expenditures (FY)

Page 15: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

AVERAGE DAILY POPULATION - SHERIFF'S OFFICE AND PROBATION DEPARTMENT

13,185 13,71813,056 12,657

11,059

9,500 9120

3,748 3,358

3,477 3,270

2,860

2,472 2,533

2011 2012 2013 2014 2015 2016 2017

Calendar Year (2011 - 2017)

Sheriff's Office(Santa Rita Jail and Glenn Dyer)

Probation Department

15

Page 16: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

AVERAGE DAILY POPULATIONSANTA RITA JAIL

2011

2012

2013

2014

2015

2016

2017

2011 2012 2013 2014 2015 2016 2017

Local 2,469 2,398 2,599 2,468 2,101 1,803 1,814

Federal 58 60 47 50 37 54 74

County CDC 43 261 129 68 52 14 29

1170(h) 10 128 139 119 102 83 70

PRCS Violations - 37 70 91 88 86 95

CALENDAR YEAR 2011 - 2017

16

Page 17: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

15,71014,334

12,57611,012

9,960

1,055

1,075

1,101

1,053

1,070

57

62

41

31

21

FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17

# o

f C

lien

ts

Clients Active on Probation

Mandatory Supervision

PRCS

Formal Probation

PROBATION POPULATION17

Page 18: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

TOTAL PROBATION POPULATION

16,822

15,471

13,718

12,096

11,051

FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17

Total Probation Supervision Population - Total number of clients on Probation supervision, including Post-Release Community Supervision (PRCS), Mandatory Supervision and Formal Probation:

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Page 19: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

Contracted with Resource Development Associates (RDA)

February 1, 2016 – January 31, 2020

19REALIGNMENT EVALUATION OVERVIEW

AND STATUS UPDATE

Page 20: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

Year 1 Year 2 Year 3 Year 4

Evaluation Planning

AB 109 Pop Overview & Outcomes

Data Gap Analysis

Process Evaluation

Data Collection & Mgmt. Plan

Reporting Process Development

Updated AB 109 Pop Overview & Outcomes

Final Report

Quarterly Reports, Monthly Project Meetings, Presentations to Key Stakeholders

20

RDA PROJECT ACTIVITIES AND TIMELINE

Page 21: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

REALIGNMENT EVALUATION OBJECTIVES

1. Conduct a comprehensive evaluation of the County’s Realignment implementation and outcomes

Assess department-specific and cross-system implementation

Determine efficacy of services to improve client outcomes and reduce recidivism

Help County make data-driven decisions about services and coordination

2. Support the development of County data collection and reporting processes to facilitate ongoing monitoring of Realignment

Assess County data capacity and infrastructure

Facilitate collaborative process to establish reporting mechanisms

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Page 22: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

REALIGNMENT EVALUATION UPDATE

Executed Data Sharing Agreements with BHCS, DA’s Office, HCD, Probation, and the Sheriff’s Office

Developed Evaluation Plan

Collected data to support the development of AB 109 Client Overview and Data Gap Analysis reports, to be completed next fiscal year

Held data workgroups with Sheriff’s Office, DA’s Office, and Probation

Completed AB 109 Client Overview and Data Gap Analysis (action Item at 5/21 CCP-EC Meeting)

Collected data to support the development of Process Evaluation (preliminary findings to be presented at 5/21 CCP-EC meeting)

22

Work Completed July ‘17 – April ‘18Work Completed through FY 16/17

Page 23: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

* Given the challenges with the Court’s Odyssey system, there is missing data resulting in underestimates of the “County Realigned on Felony Probation” population and overestimates of the “County Realigned Not on Probation” population.

Unique Court Dockets and Individuals, by Population Type Oct ‘11 – June ‘16

POPULATION TYPE UNIQUE DOCKETS UNIQUE INDIVIDUALS

County Realigned on Felony Probation 7,608 7,376*

PRCS 2,515 2,512

1170(h) Straight Sentence - Local Prison Only 637 571

1170(h) Split Sentence - Local Prison and Mandatory Supervision 52 51

1170(h) Mandatory Supervision Only 0 0

Parole Violations unknown 360

Felony Probation Population 23,609 19,709

County Realigned Not on Probation 16,960 15,823*

Charged with AB 109 Eligible Offense – No Conviction 4,038 3,736

23

AB109 CLIENT OVERVIEW – KEY POPULATION FINDINGS

Page 24: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

684 1,166 1,417 1,717 1,957

927

2,731

4,406

5,457 6,155

13,697

12,057

9,243

6,917

4,523

636

1,712

2,964

4,061

5,380

FY11/12 FY12/13 FY13/14 FY14/15 FY15/16

Population Counts by Fiscal Year

Statutorily Defined AB 109 Individuals on Probation County Realigned Individuals on Probation

Individuals on Felony Probation County Realigned Individuals Not on Probation

24AB109 CLIENT OVERVIEW – KEY

POPULATION FINDINGS

Page 25: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

The proportion of individuals on AB 109 Probation receiving any service substantially increased over time, driven by the PRCS population.

The proportion of the County Realigned population receiving any services remained higher than that of the Felony Probation population.

It is difficult to track AB 109 service delivery and outcomes because Probation lacks a comprehensive CMS that can systematically track individualized treatment plans, referrals to services, and service outcomes.

25AB109 CLIENT OVERVIEW – KEY SERVICE

FINDINGS

Page 26: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

There is no coordinated effort to identify the County’s realigned population under the County’s expanded definition of realignment.

Privacy concerns impact the extent to which departments share data with one another, especially with regards to HIPAA protected behavioral health care data.

Greater interagency data sharing will support data-driven decision making between County partners and services providers, and allow for a greater understanding of what is and is not working well across AB 109 partners to improve the AB 109 system of services.

26DATA GAP ANALYSIS – KEY FINDINGS

Page 27: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

RECIDIVISM BSCC DEFINITIONReleased: November 2014

Adult Recidivism Definition

Recidivism is defined as conviction of a new felony or misdemeanor committed within three years of release from custody or committed within three years of placement on supervision for a previous criminal conviction.

27

Type FY 15/16 Rate FY 16/17 Rate

New Convictions 20.3 % 32%

Page 28: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

Note: Alameda County convictions, only

RECIDIVISM ALAMEDA COUNTY

2.6%

3.1% 3.0%

4.0%

4.7%

FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17

Active Clients with a New Conviction in Fiscal Year

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Page 29: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

RECIDIVISM ALAMEDA COUNTY

6.2%

6.8% 6.8%

8.1%

9.3%

FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17

% o

f C

lien

ts w

ho

se P

rob

atio

n T

erm

inat

ed in

th

e P

revi

ou

s FY

wit

h a

New

Co

nvi

ctio

n

New Conviction One Year After Termination of Probation

Note: Alameda County convictions, only

29

Page 30: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

CLIENTS SERVED

Who received services, by category?

What are the outcomes?

Employment

Housing

30

Page 31: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

Contract Period July 1, 2016 – December 31, 2016

(Four Vendors: Acts Full Gospel Church, Building Opportunities for Self-Sufficiency, Center for Employment Opportunities, Oakland Private Industry Council)

ReferredEnrolled/

Assessed

Subsidized

Employment

Unsubsidized

Employment

30-Day Job

Retention

90-Day Job

Retention

180-Day Job

Retention

147 107 56 47 37 27 18

73% of all

referred

clients

enrolled into

employment

services

52% of all clients

enrolled attained

transitional

work/subsidized

employment

44% of all clients

enrolled obtained

unsubsidized job

placement

79% of all

clients placed

in unsubsidized

job placement

reached 30

days of job

retention

73% of all clients

that reached the

30-day

benchmark

progressed to 90

days of job

retention

67% of all

clients that

reached the

90-day

benchmark

progressed to

180 days of job

retention

31EMPLOYMENT SERVICE BENCHMARKS/OUTCOMES

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EMPLOYMENT SERVICE BENCHMARKS/OUTCOMES

Contract Period January 1, 2017 – June 30, 2017

(One Vendor Only: Building Opportunities for Self-Sufficiency)

ReferredEnrolled/

Assessed

Subsidized

Employment

Unsubsidized

Employment

30-Day Job

Retention

90-Day Job

Retention

180-Day Job

Retention

190 132 101 44 23 11 8

69% of all

referred

clients

enrolled into

employment

services

77% of all clients

enrolled attained

transitional

work/subsidized

employment

33% of all clients

enrolled obtained

unsubsidized job

placement

52% of all

clients placed

in unsubsidized

job placement

reached 30

days of job

retention

48% of all clients

that reached the

30-day

benchmark

progressed to 90

days of job

retention

73% of all

clients that

reached the

90-day

benchmark

progressed to

180 days of job

retention

32

Page 33: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

*ReferredEnrolled/

Assessed

Subsidized

Employment

Unsubsidized

Employment

30-day job

retention

90-day job

retention

180-day job

retention

Totals FY

14/15397 259 164 79 38 17 7

Totals FY

15/161029 509 316 182 144 89 52

Totals FY

16/17337 239 157 91 60 38 26

*These numbers reflect referrals to contracted providers. However, clients are also referred to non-contracted employment

providers and those numbers are not represented above.

33

EMPLOYMENT TOTALS

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Aug 2012 –

June 2013*

July 2013 –

June 2014*

July 2014 –

June 2015

July 2015 –

June 2016

July 2016 –

June 2017

Total

Served97 144 280 451 346

Source: Alameda County HCD, Realignment Housing Program Spreadsheets*Note that during FY 12/13 and FY 13/14, only people being supervised under Post-Release Community Supervision were eligible for the program.

Realignment Housing Program (RHP) Referrals and Enrollments

34

HOUSING

Page 35: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

Source: Alameda County HCD, RHP Summary Report – InHOUSE

Number of Realignment Housing Program Participants served by Agency: FY 16/17

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HOUSING

Page 36: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

Source: Alameda County HCD, Annual Performance Report (APR) – HMIS

Realignment Housing Program (RHP) - Exits by Destination Types FY 16/17

Temporary 64 (31%)

Permanent 52 (25%)

Jail/Institution 40 (19%)

Other 53 (25%)

36

HOUSING

Page 37: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

Organization Name Total

Hatchuel Tabernik & Associates (HTA) $270,000

Jeweld Legacy (Jeweld) $270,000

CCF Round 1 Planning Grantees $225,000

CCF Round 2 Planning Grantees $210,000

CCF Round 1 Implementation 17 Grantees $2,930,552

CCF Round 2 Implementation 35 Grantees $4,536,189

TOTAL CCF INVESTMENT TO THE COMMUNITY $8,441,741

37

COMMUNITY CAPACITY FUND (CCF)

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EXPENDITURES, OUTCOMES AND/OR STATUS REPORTS FOR THE FOLLOWING:

Behavioral Health Care Services

• Innovations in Reentry

• Mental Health

• Substance Use Services

District Attorney

Probation Services

• Community Capacity

Fund/Direct Services

Contracts

• Realignment Evaluation

Public Defender

• Clean Slate

• Social Worker Program

Realignment Evaluation

Sheriff’s In-Custody Services

Transition Day Reporting Center

38

Page 39: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

ACPD STRATEGIC PLAN 2023 &VISION 2026

Foundation Work

Alameda County’s Vision 2026—particularly its focus on evidence-based justice strategies, reentry support, and support to crime victims—lays the foundation for the Alameda County Probation Department’s Vision 2023

Plans Alignment

Plan aligns with the County’s Vision 2026 and reflects the Department’s commitment to making our communities the safest in the nation

Consistent with Vision 2026Promotes reducing reentry barriers, developing wraparound services, supporting family reunification, leveraging community partnerships, and providing employment and other pre-release opportunities

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Page 40: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

Our Vision

The Alameda County Probation Department is committed to making our communities the safest in the nation.

Our Mission

To support and restore communities by providing compassionate supervision and accountability to justice-involved youth and adults, and provide preventive and rehabilitative services through evidence-based practices and collaborative partnerships.

40

ACPD STRATEGIC PLAN 2023

Page 41: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

ACPD STRATEGIC PLAN - VISION 2023

Our Guiding Principles

empowers staff and promotes respectful, forthright communication;

engages collaboratively with our stakeholders and the community;

promotes diversity and cultural awareness;

embodies integrity and ethical conduct;

uses research and data to inform practice;

provides gender-responsive and trauma-informed care;

strives for continuous process improvements through innovation driven by performance-based operations; and

honors the belief that people can change.

41

Page 42: YEAR SIX STATUS UPDATE - acgov.org · 3. FOCUS AREAS Allocations ... 190 132 101 44 23 11 8 69% of all referred clients enrolled into employment services 77% of all clients enrolled

Questions

&

Answers

42


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