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8/12/2019 Yearbook of Information Society Statistics
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2
y
Korea's ICT Statistics At a Glance
(unit : 1,000 persons)
Population
Source : Statistics Korea
Note : Data are estimated future population, reflecting data of each factor of
population change (birth, death, international moving,...) based on 2010
Population and Housing Census.
Classification 2004 2005 2006 2007 2008 2009 2010 2011 2012
Population 48,039 48,138 48,372 48,598 48,949 49,182 49,410 49,779 50,004
50,500
50,000
49,500
49,000
48,500
48,000
47,500
47,000
46,500
46,000
(USD 1 thousand)(USD 1 hundred million)
GNI and GDP
Classification 2004 2005 2006 2007 2008 2009 2010 2011p
GNI (at currentprices) / left axis
7,245 8,439 9,525 10,512 9,379 8,381 10,160 11,195
GDP (at currentprices) / left axis
7,224 8,447 9,511 10,493 9,309 8,344 10,147 11,164
GNI Per Capita/ right axis
15,082 17,531 19,722 21,632 19,161 17,041 20,562 22,489
12,000
10,000
8,000
6,000
4,000
2,000
0
24
20
16
12
8
4
0
Source : Bank of Korea (BOK)
Note : 1) GNI and GDP have been revised due to the change in base year into
2005 in March 2009 by Bank of Korea.
2) GNI per capita have been changed due to the population's change
based on 2010 Population and Housing Census by Statistics Korea.
Source : Korea Communications Commission (KCC) , Korea Internet &
Security Agency(KISA), 'Survey on Internet Usage', December
2012
Access to and use of ICT by households and individuals
Classification 2004 2005 2006 2007 2008 2009 2010 2011
Proportion ofhouseholds withInternet access(Including mobile internet)
86.0 92.7 94.0 94.1 94.3 95.9 96.8 97.2
Proportion ofhouseholds with acomputer
77.8 78.9 79.6 80.4 80.9 81.4 81.8 81.9
Proportion ofindividuals usingthe Internet in thelast 12 months
72.7 73.5 78.1 78.8 81.0 81.6 83.7 83.8
100
90
80
70
60
50
(unit : %)
Source : Ministry of Public Administration and Security(MOPAS);
National Information Society Agency (NIA), 'Survey on the
Information Society', 2012
Access to and use of ICTs by Businesses
Classification 2004 2005 2006 2007 2008 2009 2010 2011
Proportion ofbusinesseswith broad-band access
92.2 94.2 96.2 97.0 97.2 98.6 98.4 98.4
Proportion ofbusinesseswith a computer
96.3 96.6 97.5 97.7 97.9 98.8 98.5 98.7
100
90
80
70
60
50
(unit : %, All businesses with 10 or more employees)
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K ' I C T
S t t i t i A t
G l
Internet Usage Rate by the Socially Disadvantaged
(unit : %, %, %p)
Source : Ministry of Public Administration and Security(MOPAS);
National Information Society Agency (NIA), Survey on Status of
Digital Divide', March 2012
Note : 1) The socially disadvantaged include the disabled, elderly people
(60 and older), low-income people (basic livelihood security
recipients), and rural residents.
2) The average Internet usage rate of the group is a weighted
average calculated by considering sizes by socially
disadvantaged group.
3) The divide is the gap between the Internet usage rate of the
whole population and that of the socially disadvantaged.
Classification 2004 2005 2006 2007 2008 2009 2010 2011p
Total Population 70.2 72.8 74.8 76.3 77.1 77.6 78.3 78.3
Average Rate of the Socially disadvantaged 24.9 29.4 35.1 40.1 41.7 43.0 44.3 45.6
Divide (%p) 45.3 43.4 39.7 36.2 35.4 34.6 34.0 32.7
100
80
60
40
20
0
Computer Penetration Rate by the Socially Disadvantaged Households
(unit : %, %, %p)
Source : Ministry of Public Administration and Security(MOPAS);
National Information Society Agency (NIA), Survey on Status of
Digital Divide', March 2012
Note : 1) The socially disadvantaged include the disabled, low-income
people (basic livelihood security recipients), and rural residents.
2) The average Internet usage rate of the group is a weighted
average calculated by considering sizes by socially
disadvantaged group.
3) The divide is the gap between the Internet usage rate of the
whole population and that of the socially disadvantaged.
Classification 2004 2005 2006 2007 2008 2009 2010 2011
Total Households 77.8 78.9 79.6 80.4 80.9 81.4 81.8 81.9
Average Rate of the Socially disadvantaged 48.7 54.2 60.1 63.4 65.1 66.2 67.2 67.7
Divide (%p) 29.1 24.7 19.5 17.0 15.8 15.2 14.6 14.2
100
80
60
40
20
0
Share of ICT Industry in GDP
(%)
Source : Bank of Korea (Economic Statistics system), 'National Account',
2012
Note : 1) The 10th revision of the reference year of national accounts
(from 2000 to 2005) was reflected.
2) The ICT sector includes manufacture of ICT apparatuses(office
appliances, semiconductors and other ICT appliances) and ICT
service(broadcasting, software, and computer-relatedservice).
3) The share of the ICT sector in GDP is based on Real GDP.
4) Real GDP is the value of GDP that considers price fluctuations
(and is calculated by using the base year's prices).
Classification 2004 2005 2006 2007 2008 2009 2010 2011p
Share of ICTSectorin GDP 8.0 8.6 9.2 9.5 9.9 10.3 11.4 11.8
15
12
9
6
3
0
30
25
20
15
10
5
0
ICT and GDP Growth Rate
Source : Bank of Korea (Economic Statistics system), 'National Account',
2012
Note : 1) The 10th revision of the reference year of national accounts(from
2000 to 2005) was reflected.
2) Data is based on the OECD ICCP(Committee for Information,
Computer, and Communications Policy)'s 'information and
communications industry' classification.
3) The ICT sector includes manufacture of ICT apparatuses(office
appliances, semiconductors and other ICT appliances) and ICT
service(broadcasting, software, and computer-related service).
Classification 2004 2005 2006 2007 2008 2009 2010 2011p
All Industries' GDP
/ left axis 832 865 910 957 978 982 1,044 1,082 ICT Sectors' GDP
/ left axis66 74 84 91 97 101 119 128
GDP Growth Rate/ right axis
4.6 4.0 5.2 5.1 2.3 0.3 6.3 3.6
Growth Rate ofICT sector / right axis
17.1 11.7 12.6 8.7 6.8 3.9 17.7 7.9
(%)(KRW 1 trillion, Real GDP)
1,200
1,000
800
600
400
200
0
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ICT and Balance of Trade
(USD 1 hundred Million)
Source : Ministry of Knowledge Economy, 'IT Export/Import Trends',
National IT Industry Promotion Agency, 'Statistical Indicators of
Information and Communications Industry', 2012
Note : The ICT industry is divided into the information and
communications equipment (core ICT) industry and the information
and communications application equipment (broad ICT) industry
according to the OECD's ICT industry classification system
(revised in May 2007).
Classification 2004 2005 2006 2007 2008 2009 2010 2011 2012p
All Industries'Trade Balance
294 232 161 146 -133 404 412 308 286
ICT Industry's
Trade Balance 455 490 544 604 576 589 783 751 773
1,000
800
600
400
200
0
-200
100
80
60
40
20
0
Contribution of ICT Sector to Economic Growth
Source : Bank of Korea, 'National Account', 2012; National IT Industry
Promotion Agency, 'Statistical Indicators of Information and
Communications Industry', 2012
Note : 1) The 10th revision of the reference year of national accounts(from
2000 to 2005) was reflected.
2) Data is based on the OECD ICCP(Committee for Information,
Computer, and Communications Policy)'s 'information and
communications industry' classification.
3) The ICT sector includes manufacture of ICT apparatuses(office
appliances, semiconductors and other ICT appliances) and ICT
service(broadcasting, software, and computer-related service).
Classification 2004 2005 2006 2007 2008 2009 2010 2011p
GDP Growth Rate (%)/ left axis
4.6 4.0 5.2 5.1 2.3 0.3 6.3 3.6
Contribution of ICT sectorto Economic Growth (%p)/ left axis
1.4 1.0 1.1 0.7 0.6 0.3 1.4 0.7
Contribution Ratio ofICT sector toEconomic Growth (%)/ right axis
30.6 26.2 20.9 14.5 24.3 97.5 22.4 18.9
(%)(%)10
8
6
4
2
0
(%)(USD 1 hundred million)
Import Trends of All Industries and ICT Industry
Classification 2004 2005 2006 2007 2008 2009 2010 2011 2012p
AllIndustries
Imports 2,245 2,612 3,094 3,568 4,353 3,231 4,252 5,244 5,195
% Change 25. 5 16. 4 18. 4 15. 3 22. 0 -25. 8 31. 6 23. 3 - 0. 9
ICT
Industry
Imports 542 593 647 697 735 620 756 815 779
% Change 17.6 9.3 9.1 7.8 5.4 -15.6 2 1.9 7.8 -4.4
6,000
5,000
4,000
3,000
2,000
1,000
0
40
30
20
10
0
-10
-20
-30
(%)(USD 1 hundred million)
Export Trends of All Industries and ICT Industry
Classification 2004 2005 2006 2007 2008 2009 2010 2011 2012p
AllIndustries
Exports 2,538 2,844 3,255 3,715 4,220 3,635 4,664 5,552 5,482
% Change 31.0 12.0 14.4 14.1 13.6 -13.9 28.3 19.0 -1.3
ICT
Industry
Exports 997 1,083 1,191 1,301 1,312 1,209 1,539 1,566 1,552
% Change 31.4 8.6 10.0 9.2 0.8 -7.8 27.3 1.7 -0.9
6,000
5,000
4,000
3,000
2,000
1,000
0
40
30
20
10
0
-10
-20
Source : Ministry of Knowledge Economy, 'IT Export/Import Trends',
National IT Industry Promotion Agency, 'Statistical Indicators
of Information and Communications Industry', 2012
Note : The ICT industry is divided into the information and communications
equipment (core ICT) industry and the information and communications
application equipment (broad ICT) industry according to the OECD's
ICT industry classification system (revised in May 2007).
Source : Ministry of Knowledge Economy, 'IT Export/Import Trends',
National IT Industry Promotion Agency, 'Statistical Indicators of
Information and Communications Industry', 2012
Note : The ICT industry is divided into the information and communications
equipment (core ICT) industry and the information and communications
application equipment (broad ICT) industry according to the OECD's ICT
industry classification system (revised in May 2007).
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K ' I C T
S t t i t i A t
G l
(Unit : 2010=100)(%, year-to-year)
ICT and Consumer Price Index(CPI)
Classification 2004 2005 2006 2007 2008 2009 2010 2011 2012p
CPI Growth
Rate/left axis3.6 2.8 2.2 2.5 4.7 2.8 3.0 4.0 2.2
CPI
/right axis83.8 86.1 88.1 90.3 94.5 97.1 100.0 104.0 106.3
ICT sector CPI
Growth
Rate/left axis
-3.7 -1.8 -6.0 -5.3 -2.9 -0.1 31.9 -2.2 -3.4
ICT sector CPI
Rate/right axis89.4 87.8 82.5 78.2 75.9 75.8 100.0 97.8 94.5
40
36
32
28
24
20
16
12
8
4
0
-4
-8
120
90
60
30
0
(Unit : 2005=100)(%, year-to-year)
ICT and Producer Price Index(PPI)
Classification 2003 2004 2005 2006 2007 2008 2009 2010 2011p
PPI Growth
Rate/left axis2.2 6.1 2.1 0.9 1.4 8.6 -0.2 3.8 6.1
PPI
/right axis92.3 97.9 100.0 100.9 102.3 111.1 110.9 115.1 122.1
ICT sector PPI
Growth
Rate/left axis
-8.2 -2.9 -5.7 -6.5 -6.4 -1.0 -1.4 -2.0 -1.9
ICT sector PPI
Rate/right axis 109.2 106.0 100.0 93.5 87.5 86.6 85.4 83.7 82.1
12
6
0
-6
-12
140
105
70
35
0
ICT Industry's Export/Import Share
Classification 2004 2005 2006 2007 2008 2009 2010 2011 2012p
ICT Industry'sExport Share
39.3 38.1 36.6 35.0 31.1 33.3 33.1 33.5 33.5
ICT Industry'sImport Share
24.2 22.7 20.9 19.5 16.9 19.2 19.6 17.7 17.7
50
40
30
20
10
0
(unit : %)
Source : Ministry of Knowledge Economy, 'IT Export/Import Trends', 2012
Note : The ICT industry is divided into the information and
communications equipment (core ICT) industry and the information
and communications application equipment
(broad ICT) industry according to the OECD's ICT industry
classification system (revised in May 2007).
e-Commerce Turnover - By Transaction Type
Classification 2004 2005 2006 2007 2008 2009 2010 2011p
314,079 358,450 413,584 516,514630,087672,478 824,392 999,582
C2C 888 2,292 3,826 5,032 6,207 8,012 8,524 9,788
B2C 6,443 7,921 9,132 10,226 11,359 12,045 16,005 18,533
B2G 27,349 29,036 34,435 36,801 52,266 59,455 52,772 58,378
B2B 279,399 319,202 366,191 464,456 560,255 592,965 747,090 912,883
1,000,000
800,000
600,000
400,000
200,000
0
(unit : KRW 1 billion)
Total turnoverfrom e-Commerce
Source : Statistics Korea
Note : Figures are based on e-Commerce turnover by each government,
business, and customer
Source : Statistics Korea
Note : The base year for CPI and ICT sector CPI is 2005(=100).
Source : S tatistics Korea
Note : The base year for CPI and ICT sector CPI is 2010(=100).
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(unit : %)
Share of Financial Transactions by Delivery Channel
- Deposit/Withdrawal Transactions -
Source : Bank of Korea (BOK), 'Status of Domestic Internet Banking
Service', 2012
Note : 1) Data are based on the number of deposit/withdrawal
transactions(deposit, withdrawal, transfer) provided from
financial institutions.
2) 2010 figures have been modified due to some financial
institutions' data change.
Classification 2005.12 2006.12 2007.12 2008.12 2009.12 2010.12 2011.12 2012.9 Internet Banking 18.6 21.8 23.7 29.1 37.4 26.6 28.9 30.3
Tele-banking 12.3 12.2 11.4 11.3 12.2 16.0 15.7 14.8
CD/ATM 42.8 43.9 44.5 42.3 36.7 41.9 42.1 42.7
Teller 26.3 22.1 20.4 17.3 13.7 15.5 13.3 12.2
100
80
60
40
20
0
(unit : %)
Share of Financial Transactions by Delivery Channel
- Inquiry Service -
Source : Bank of Korea (BOK), 'Status of Domestic Internet Banking
Service', 2012
Note : 1) Data are based on the number of account inquiries related with
financial transactions such as deposit, loan, and credit card
transactions, the number of money transfer result inquiries, and the
number of inquires of interest rate, exchange rate, and bank check.
2) 2010 figures have been modified due to some financial
institutions' data change.
Classification 2005.12 2006.12 2007.12 2008.12 2009.12 2010.12 2011.12 2012.9 Internet Banking 53.5 55.8 60.2 60.1 63.8 63.5 68.3 69.6
Tele-banking 14.6 12.3 10.7 11.4 9.3 9.4 7.7 7.0
CD/ATM 9.8 10.6 10.9 10.0 8.6 7.0 5.4 5.4
Teller 22.1 21.3 18.2 18.5 18.3 20.2 18.6 18.0
100
80
60
40
20
0
25
20
15
10
5
0
(%)(unit : 1,000 )
Classification2004.
122005.
122006.
122007.
122008.
122009.
122010.
122011.
122012.
9
FixedBroadbandsubscriptions
11,918 12,188 14,041 14,710 15,474 16,348 17,194 17,859 18,138
% Change 6.7 2.3 15.2 4.8 5.2 5.6 5.2 3.9 1.6
20,000
16,000
12,000
8,000
4,000
0
Fixed (Wired) Broadband Subscriptions
Source : Korea Communications Commission (KCC), 'Wired and Wireless
Communications Service Subscription', 2012
(%)(unit : 1,000 )
60,000
50,000
40,000
30,000
20,000
10,000
0
30
25
20
15
10
5
0
Classification2004.
122005.
122006.
122007.
122008.
122009.
122010.
122011.
122012.
9
Mobile cellulartelephone
Subscriptions36,586 38,342 40,197 43,498 45,607 47,944 50,767 52,507 53,278
% Change 8.9 4.8 4.8 8.2 4.8 5.1 5.9 3.4 1.5
Source : Korea Communications Commission (KCC), 'Wired and Wireless
Communications Service Subscription', 2012
Mobile cellular telephone Subscriptions
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K ' I C T
S t t i t i A t
G l
Number of .Kr Domains
(unit : 1,000 domains)
1,500
1,200
900
600
300
0
Classification 2004 2005 2006 2007 2008 2009 2010 2011 2012
No. of .Kr Domains
591 643 706 930 1 ,001 1,064 1 ,077 1,299 1 ,186
Source : Korea Internet & Security Agency(KISA), 'Internet Infrastructure
Statistics', 2012
(unit : 1,000 Addresses)
Number of Ipv4 Address
Source : Korea Internet & Security Agency(KISA), I'nternet Infrastructure
Statistics', 2012
Note : Data include IPv4 addresses directly allocated in Korea by overseas
management institutions.
Classification 2004 2005 2006 2007 2008 2009 2010 2011 2012
No. of IPv4 Addresses
34,228 43,196 51,127 58,863 66,691 77,769 103,499 112,232 112,259
120,000
100,000
80,000
60,000
40,000
20,000
0
(unit : 1 Address/32)
Number of Ipv6 Address
Source : Korea Internet & Security Agency(KISA), 'Internet Infrastructure
Statistics', 2012
Classification 2004 2005 2006 2007 2008 2009 2010 2011 2012
No. of IPv6 Addresses
31 4,145 5,185 5,191 5,198 5,201 5,209 5,219 5,229
6,000
5,000
4,000
3,000
2,000
1,000
0
(unit : spam mails/per person and per day)
Number of Spam Received Per Person Per Day
Classification2004.
122005.
122006.
122007.
122008.
122009.
122010.
122011.
122012.
6
E-mail Spam 13.8 6.9 5.3 4.3 2.1 2.2 2.2 2.2 1.6
Mobile phone Spam 1.70 0 .74 0 .47 0.57 0.46 0.44 0.43 0 .30 0 .28
35
30
25
20
15
10
5
0
Source : Korea Internet & Security Agency(KISA), 'Spam Received
Number', 2012
Note : Reference year is the first/second half of each year.
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Contents
8
2012YearbookofinformationSocietyStatistics
Yearbook of informationSociety Statistics2012
Koreas ICT Statistics At a Glance_ 02
1. Overview of the Survey on the Information Society _ 10
2. Status of Computer Penetration and Usage
A. Computer Penetration _ 16
B. Employees Computer Usage _ 18
3. Status of LAN Connection _ 19
4. Status of Internet Infrastructure and Usage
A. Internet Access _ 21
B. Internet Access Method (Multiple Responses) _ 23 C. Employees' Internet Usage _ 26
D. Internet Activities for Work (Multiple Responses) _ 27
5. Status of e-Government Service Usage
A. e-Government Service Usage _ 28
B. Purposes of Using e-Government Services (Multiple Responses) _30
6. Status of e-Commerce Usage
A. e-Commerce Usage _ 31
B. e-Commerces Effects in Sale _ 34
7. Status of Homepage Operation
A. Homepage Operation _ 35
B. Homepage Functions _ 38
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C
t
t
8. Status of RFID Technology Usage
A. RFID Technology Usage _ 39
B. Purpose of Using RFID Technology _ 41
9. ICT-based Business Innovation
A. ICT-based Production Innovation _ 42
B. ICT-based Business Process Innovation _ 44
10. Use of Information Security and Privacy Products
A. Products for Intrusion Detection and Prevention _ 46
B. Products for Computer Virus and Spam Prevention _ 47
11. ICT Security Damages
A. Damages from Computer Viruses, Worms or Trojans _ 48
B. Damages from Unauthorized Access to Data and Systems _ 49
C. Damages from Denial of Service (DoS) Attacks _ 50
Appendix
Appendix 1. Statistical Tables _ 54
Appendix 2. Questionnaire _79i n f o r m a t i o n
S o c i e t y
S t a t i s t i c s
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Overview of the Surveyon the Information Society1
Objectives of the survey
With the rapidly changing informatization environments and demands for informatization data from all
sectors of the society including the government, businesses, and academia, the survey on the information
society has been carried out to develop indicators that can encompass the informatization status of
establishments in Korea from various perspectives.
The survey aims at providing basic data for establishing the national informatization policies by defining
the informatization level and status of establishments in Korea in terms of their industrial types, sizes,
organizational structures, and locations.
History of the Survey
The survey has been carried out annually by the Ministry of Public Administration and Security (MOPAS)
and the National Information Society Agency(NIA). The 2012 survey is the 14th.
1999: 'Survey on the Information Society developed and surveyed for the first time
2001: Survey scope changed from 'household, business and public sectors' to 'business/
public sector' (to prevent duplicated survey efforts from other relevant agencies and in
consideration of NIA's own work scope)
2002: Survey on the 'business/public sector' replaced with the integrated survey on the 'business sector'
2003: Survey by organizational structures added, and comparative survey of central/local governments and other
organizations launched
2004: The Survey on Information Society approved by the government (No. 12008, July 15, 2004)
2005: OECD's classifications recommendation adopted in defining types and sizes of businesses
2006: Survey scope changed from 'establishments with 5 employees or more' to 'all establishments' and the
reference year changed from 'end of June the same year' to 'end of the previous year'
2008: Sample size expanded from '11,000 establishments' to '14,000 establishments'
2011: New classifications(ISIC Rev. 4), which was recommended under the Partnership on Measuring ICT for
Development (ITU, OECD, UNCTAD, etc.), adopted in defining industry types
Legal Authority
The survey on the information society was authorized as designated statistics approved(No. 12008) under
Article 17 of the Statistics Law and has been carried out based on Article 44(indicators research) of the
Framework Act on National Informatization and Article 39(indicators development and diffusion) of its
Enforcement Ordinance.
Reference Year
Reference Date : December 31, 2011
Reference Period : January 1, 2011 ~ December 31, 2011
Survey Period : June 14, 2012 ~ August 31, 2012
Scope of the Survey
The survey scope of the survey is all establishments throughout the country having one or more
employees (total number reaches approximately 3.35 million)
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1
Survey vehicle
Stand-alone ICT Use survey (Establishment survey of ICT Infrastructure and Usage)
Survey Method
The survey was carried out by interviewers visiting offices of subject establishments and writing down the
answers from respondents through face-to-face interviews. However, when necessary, they carried out
the survey via telephone, fax, web and email in parallel.
Contents of the survey
- Informatization infrastructure:computer penetration, network
- Information use :Internet access, use of mobile device, homepage operation, use of e-Commerceservice, RFID technology and e-Government service
- Investment in informatization :investment in informatization, business innovation through ICT, cloud
computing service usage, open source software usage, Green ICT activities, Teleworking
- Information privacy and security :security policies, security organizations, use of products for
information privacy(security), security management and security damages
Sampling Design
The list of 2011 Establishments Census of the National Statistical Office was used for sampling. As
standard industrial classification were revised, the population for the survey were re-classified by applying
Korean Standard Industrial Classifications(KSIC)1)(Rev. 9) and International Standard Industrial
Classifications(ISIC) Rev. 4, which was recommended under the Partnership(ITU, OECD, UNCTAD, etc.),for the international comparison of ICT usage statistics. 19 industry types were re-classified into 13
industrial types. These types were then divided by 2 stages into 6 types according to the number of
employees, and systematic sampling by region was made.
- Industry (13):(1) Agriculture, forestry, fishing, mining and quarrying, (2) Manufacturing,
(3) Construction, (4) Wholesale and retail trade, (5) Transportation,
(6) Accommodation and food service activities, (7) Information and communications,
(8) Financial and insurance activities, (9) Real estate activities, renting and leasing, (10)
Professional, scientific and technical activities, (11) Business facilities management
and business support services, (12) Membership organizations, repair and other
personal services, (13) Other Activities * Other activities:KSIC D(Eletricity, gas, steam and water supply), KSIC E(Sewage, waste management, materials
recovery and remediation activities), KSIC O(Public administration and defence), KSIC P(Education),
KSIC Q(Human health and social work activities), KSIC R(Arts, sports and recreation related services)
- Size (6):(1) 1~4 employees, (2) 5~9 employees, (3) 10~49 employees, (4) 50~249 employees,
(5) 250~999 employees, (6) 1,000 or more employees
1
O v e r v i e w
o f t h e S u r v e y o n t h e I n f o r m a t i o n S o c i e t y
1) Korean Standard Industrial Classification(KSIC) : The first version of KSIC was developed to secure the accuracy and comparability of industry-related
data. The KSIC was based on the International Standard Industrial Classification(ISIC) adopted by the UN.
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2
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Processing & Analysis
Collected data were entered into a computer to create a data file after going through editing and coding.
- Closed-Ended questions: Verified questionnaires were punched in through a scanning system.
- Open-Ended questions: The image of an open-ended question was scanned through a scanning
system. Data entry person entered the data of the scanned image and then
checked if there were any errors.
Post-verification via phone call was also conducted on above 30% of responded questionnaires. By check-
ing answers to important questions and whether interviewers visited respondents, the accuracy andreliability of the survey was obtained.
Population All establishments nationwide with one or more employees
Sampling FrameworkData from Establishments Census
(National Statistical Office of Korea)
Survey Region16 metropolitan cities and provinces nationwide
(Jeju Island included)
Sample Size 14,200 establishments
Sample AllocationMethod
Neyman Allocation
Sampling MethodMulti-stage stratified systematic sampling
(cut-off sampling also applied according to the number of employees)
Response rate 85.2% (Valid responses : 12,100 establishments)
Non responsetreatment
Unit non-response - 1st : Re-interviewing
- 2nd : Unit non-response were substituted by another establishments within the same
stratum which has identical characteristics by the sampling method
- Last : Population-based corrective weighting
Item non-response - In case that continuous items were not answered, a stratum(industrysize) and ICT-
related variables(computer penetration, Internet access, and homepage operation)
were used as the alternative stratum. And the mean values within the stratumreplaced the missing values.(e.g. No. of computers)
- In case that categorical items were not answered, the same method used for
continuous items was applied, and the mode within the stratum replaced the missing
values.
Parameter estimation
Raking Ratio Estimation - In order to estimate the parameter not only by industry and establishment size but
also by region and types of legal organization, the raking ratio estimation, a post-
stratification method, was applied to produce sampling weights and thus to estimate
the parameters, based on the population data.
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Data Provision
Explanatory Notes For Users
(1) As the figures in this statistical data are rounded off, the sum of individual figures may not equal tototal.
(2) Meaning of symbols used in the statistical tables are as follows.
(3) It is required to identity the quotation to MOPAS and NIA as reference sources when citing statistical
data in this report.
- Contact Information: Informatization Planning & Coordination Division, MOPAS ([email protected])
IT Evaluation & Analysis Department, NIA ([email protected])
Major Findings2)(Establishments with 10 or more employees)
Findings in Overall
The informatization level of establishments with 10 or more employees in terms of infrastructure such
as computer penetration and Internet access was found to be similar to the previous year's level in
general.
In particular, the level of information use, represented by the use of e-Commerce service, LAN
connection, and the use of RFID technology, was up from the previous year.
Meanwhile, both experience of damage from ICT problems and the use of information security product
was down from the previous year.
1
O v e r v i e w
o f t h e S u r v e y o n t h e I n f o r m a t i o n S o c i e t y
AnnouncementMethod
Press releases, publications, and online service via the Internet - MOPAS website http://www.mopas.go.kr
- NIA website http://www.nia.or.kr
AnnouncementPeriodicity
Yearly
Publication Title Yearbook of Information Society Statistics
[-] indicates that said value does not exist.
[0] indicates that value is 0 or its approximate value.
2) According to the OECD's classifications, this report presents the survey results for the establishments with 10 or more employees only (Population size :
267,696, Sample size : 7,175)
*The Computer Penetration Rate 0.33%p at 95% confidence level (CV : 0.2%)
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y
(Unit : %, %p)
Classification 2011 Survey 2012 Survey PercentChange
Computer Penetration 98.5 98.7 0.2
Proportion of Employees Using Computers 65.3 66.2 0.9
LAN Connection 89.4 97.2 7.8
Internet Access 98.4 98.4 0.0
Proportion of Employees Using the Internet 64.0 65.0 1.0
Use of e-Government service 85.9 86.1 0.2
Homepage Operation 61.1 57.5 -3.6
Operation own Homepage 36.9 36.2 -0.7
Use of e-Commerce service 50.2 61.9 11.7
Use of RFID Technology 22.4 40.1 17.7
Use of Computer Virus Vaccines 98.4 93.2 -5.2
Use of Firewall Products 46.7 36.1 -10.6
Use of Web Application Firewall Products 34.3 33.3 -1.0
Experience of Damages from
Computer viruses, worms or trojans14.9 6.5 -8.4
Experience of Damages from
Unauthorized Access to Data and systems1.2 0.9 -0.3
Experience of Damages from
Denial of Service(DoS) Attacks1.7 0.6 -1.1
Note: 1) Reference date : 2011 Survey(December 31, 2010); 2012 Survey(December 31, 2011)
2) Base : Proportion of employees using computers (% of total), Use of Computer Virus Vaccines, Experience of Damages from Computer viruses,
worms or trojans - establishments with 10 or more employees having computers / Use of e-Government service, Proportion of employees
using Internet(% of total) - establishments with 10 or more employees having Internet access / Use of firewall (web application firewall)
products, Experience of Damages(Unauthorized Access, DoS Attacks) - establishments with 10 or more employees network constructed /
The rest - establishments with 10 or more employees 3) Employees include regular and non-regular employees.
Findings by Establishment Size
Looking at the results by establishment size revealed that the informatization level, including
information infrastructure and usage, was higher in larger establishments.
Meanwhile, the proportion of employees using computers and the Internet was highest in
establishments with 250 or more employees, but those with 10~49 employees was higher in those with
50~249 employees.
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(Unit : %)
Classification 10~49Employees
50~249Employees
250+Employees
Total Establishments(10+ Employees)
Computer Penetration 98.4 99.8 100.0 98.7
Proportion of Employees Using Computers 66.4 64.7 71.2 66.2
LAN Connection 96.8 99.2 99.8 97.2
Internet Access 98.1 99.8 100.0 98.4
Proportion of Employees Using the Internet 65.2 63.7 69.0 65.0
Use of e-Government service 83.7 98.5 100.0 86.1
Homepage Operation 54.2 73.1 84.9 57.5
Use of e-Commerce service 60.0 70.3 81.2 61.9
Use of RFID Technology 38.3 47.3 69.3 40.1
ICT-based Production Innovation 26.9 27.9 51.5 27.8
ICT-based Business Process Innovation 57.8 61.6 80.3 59.6
Use of Computer Virus Vaccines 92.6 96.0 97.8 93.2
Use of Firewall Product 33.5 46.6 68.4 36.1
Use of Web Application Firewall Products 31.7 39.3 54.2 33.3
Experience of Damages fromComputer viruses, worms or trojans
5.9 9.5 14.5 6.5
Experience of Damages fromUnauthorized Access to Data and systems
0.7 1.6 2.4 0.9
Experience of Damages fromDenial of Service(DoS) Attacks
*0.4 1.3 3.6 0.6
Note: *Estimate has a relative standard error(CV) of between 25% to 30% and should be used with caution.
Findings by Industry Type
The computer penetration rate, the Internet access rate, LAN connection rate, and the rate of using
computer virus vaccine products were high in most industries.
In particular, main indicators, including the homepage operation rate, the proportion of employees
using computers and the Internet, and the rate of using information security products such as firewall/
web application firewall products were relatively high in 'financial and insurance activities' andinformation and communications.
Meanwhile, the proportions of establishments using e-government, e-commerce, LAN connection,
Internet access, and information security products were lowest in 'accommodation and food service
activities'.
(Unit : %)
Category
Agri-
culture,
Forestry,
Fishing,
Mining
and
Quarrying
Manu-
facturing
Con-
struction
Whole-
sale
and
Retail
trade
Trans-
portation
Accom-
modat-
ion and
Food
service
activities
Inform-
ation and
Comm-
unicat-
ions
Finan-
cial and
Insur-
ance
activit-
ies
Real
estate
activities,
Renting
and
Leasing
Profes-
sional,
Scientific
and
Technical
activities
Business
facilities
mana-
gement
and
Business
Member-
ship
organi-
zations,
Repair
and Other
personal
services
Other
Activities
Computer Penetration 97.4 98.4 99.8 99.6 95.5 90.3 100.0 100.0 99.3 100.0 96.2 99.0 100.0
Proportion of EmployeesUsing Computers
53.4 46.3 65.3 69.5 47.0 46.7 94.8 91.8 53.1 88.4 52.1 56.3 82.7
LAN Connection 96.3 98.0 97.1 97.8 95.9 77.7 99.4 99.2 96.5 97.6 96.5 96.2 98.9
Internet Access 97.4 98.4 99.8 99.2 95.0 87.1 100.0 100.0 98.6 100.0 96.2 99.0 99.9
Proportion of EmployeesUsing the Internet
53.5 45.0 64.7 68.3 45.9 43.8 93.2 89.7 51.4 87.2 52.4 55.6 81.7
Use of e-Government service 86.8 85.4 92.4 82.2 83.7 50.9 91.7 87.9 90.4 92.4 84.3 75.6 92.9
Homepage Operation 38.4 45.3 21.4 63.4 32.0 54.6 85.4 100.0 30.6 62.7 43.9 47.7 76.8
Use of e-Commerce service 61.8 57.5 71.7 62.5 49.1 39.1 87.4 57.5 60.3 69.6 55.8 55.1 68.8
Use of RFID Technology **7.8 38.1 25.0 49.4 37.6 35.2 34.5 28.3 13.8 30.6 28.4 43.3 57.3
Use of Computer Virus Vaccines 92.8 92.4 95.3 90.8 92.8 77.6 95.0 96.1 91.8 95.2 92.7 90.1 96.9
Use of Firewall Product 35.4 29.9 23.3 37.7 26.1 18.5 44.6 63.1 23.1 33.4 38.1 31.6 43.5
Use of Web ApplicationFirewall Products
32.1 28.2 26.7 33.3 30.4 21.8 34.8 53.3 24.1 34.7 35.1 29.7 37.4
Note: **Estimate has a relative standard error greater than 35% and is considered too unreliable for general use.
1
O v e r v i e w
o f t h e S u r v e y o n t h e I n f o r m a t i o n S o c i e t y
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Among the 267,696 establishments with 10 or more employees, those having computers were 264,120 or
98.7% as of December 2011, similar to 98.5% at the end of 2010.
Status of Computer Penetration and Usage2A. Computer Penetration
Status of Computer Penetration and Usage
Establishments possessing Computers
(No. of Establishments) (%)
300,000
240,000
180,000
120,000
60,000
0
Classification 2010 2011
No. of Establishments With Computers 246,826 264,120
Computer Penetration Rate 98.5 98.7
100
80
60
40
20
0
Reference Date : December 31, 2011
Base : Establishments with 10 or more employees(Census on Establishments, Statistics Korea)
Note : Computers include desktop computers, portable computers(notebook computers, tablet PCs, ultra mobile PCs, PDAs, etc.),
server computers, etc.
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Computer Penetration by Industry Type and Establishment Size
As of December 2011, the computer penetration rate in establishments with 10 or more employees was
above 90% for all industry types.
The computer penetration rate in establishments with 250 or more employees was 100.0%, followed by
99.8% in establishments with 50~249 employees and 98.4% in those with 10~49 employees. The survey
showed that the larger the establishment size, the higher the computer penetration rate.
2
S t a t u s o f C o m p u t e r P e n e t r a t i o n a n d U s a g e
2010 2011 (Unit: %)
Computer Penetration Rate - By Industry Type
100
80
60
40
20
0
Agricu
lture
,Fores
try,Fish
ing,
Minin
gand
Quarryi
ng
Manu
factur
ing
Whole
sale
andR
etailT
rade
Cons
tructi
on
Tran
sportation
Acco
mmod
ation
and
Food
Servi
ceActivitie
s
Finan
ciala
nd
Insur
ance
Activitie
s
Informa
tiona
ndComm
unica
tions
Real
estateAc
tivitie
s,Re
nting
andL
easin
g
Profe
ssion
al,Scie
ntific
andT
echn
icalA
ctivities
Busines
sFacilit
iesMan
agem
enta
nd
Busine
ssSupp
ortS
ervic
es
Memb
ership
Orga
nizati
ons,Re
pair
and
Othe
rPerso
nalS
ervic
es
Othe
rActi
vities
98.1 98.4100.099.8 99.2 99.6
96.9 95.5
87.790.3
100.0100.0
1 00 .0 1 00 .0100.0
99.3 99.6 100.097.3 96.298.299.0 99.8 100.0
97.492.7
10~49 Employees 50~249 Employees 250+ Employees Total Establishments(10+ Employees)
(Unit: %)2010 2011
98.2 98.599.9100.0100.099.8 98.798.4
Computer Penetration Rate - By Establishment Size
100
80
60
40
20
0
Reference Date : December 31, 2011
Base : Establishments with 10 or more employees, nationwide
Note : 1) Computer penetration rate refers to the proportion of establishments having computers
2) Other Activities : KSIC D(Electricity, gas, steam and water supply), E(Sewage, waste management, materials recovery and remediation
activities), O(Public administration and defence ; compulsory social security), P(Education), Q(Human health and social work activities), R(Arts,
sports and recreation related services)
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y
B. Employees Computer Usage1)
As of December 31, 2011, 66.2% of employees on average were using computers for routine work2) in
264,120 establishments with 10 or more employees and computers. It was up by about 1%p from 2010.
Also, it was found that more than 75% of employees were using computers for their work in more than
half (53.0%) of establishments having computers.
Meanwhile, the share of employees using computers among all employees for their routine work in
267,696 establishments with 10 or more employees, the comparison base recommended by the OECD,
was estimated to be 65.3% on average. In other words, more than 3 out of 5 employees were found to be
using computers for work.
1) Employees include regular and non-regular employees.
2) Using computers for routine work refers to using computers for work at least once a week.
Proportion of Employees Using Computers
(No. of establishments) (%)
150,000
120,000
90,000
60,000
30,000
0
Reference Date : December 31, 2011
Base : Establishments with 10 employees or more that are possessing at least 1 computer
Note : Computer usage rate refers to the proportion of employees using computers among all employees in establishments having computers.
Classification Less than 25% 25%~less than 50% 50%~less than 75% 75% and above
2010No. of Establishments 53,286 35,486 27,917 130,137
% of Establishments 21.6 14.4 11.3 52.7
2011No. of Establishments 52,492 39,545 32,086 139,997
% of Establishments 19.9 15.0 12.1 53.0
Average
Proportion ofEmployees Using
Computers
2010 65.3%
2011 66.2%
100
80
60
40
20
0
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1
3
S t a t u s o f L A N C o n s t r u c t
i o n
As of December 2011, the proportion of establishments with LAN was 97.2% (240,433) out of the total
number of establishments with 10 or more employees and network connection (247,294). It was up by7.8%p from 89.4% in 2010, and LAN was found to be used mainly for the purpose of sharing and utilizing
information resources.
Meanwhile, 89.8% of the establishments with 10 or more employees (267,696), the OECD's comparison
base, were found to have constructed LAN.
LAN Connection by Industry Type and Establishment Size
The proportion of establishments with LAN among those with 10 or more employees was highest in
'information and communications' (99.4%), followed by 'financial and insurance activities' (99.2%), 'other
activities'(98.9%), and 'manufacturing (98,0%). Meanwhile, it was the lowest in 'accommodation and food
service activities' (less than 80%), whereas other industries showed the LAN construction rate of over
90%.
The proportion of establishments with LAN connection was highest in those with 250 or more employees(99.8%), followed by those with 50-249 (99.2%) and those with 10-49(96.8%). Larger establishments were
found to be more likely to have network connection.
The proportion of establishments with LAN connection was slightly up from the previous year (88.1%) in
all establishment sizes, especially up by over 8%p in establishments with 10~49 employees.
Status of LAN Connection3
Establishments with LAN
(No. of Establishments) (%)
250,000
200,000
150,000
100,000
50,000
0
Classification 2010 2011
No. of Establishments with LAN 197,777 240,433
Proportion of Establishments with LAN 89.4 97.2
100
80
60
40
20
0
Reference Date : December 31, 2011
Base : Establishments with 10 or more employees having network connection.
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y
10~49 Employees 50~249 Employees 250+ Employees Total Establishments(10+ Employees)
(Unit: %)2010 2011
88.1 89.495.5 97.8
99.899.2 97.296.8
Proportion of establishments with LAN By Establishment Size
100
80
60
40
20
0
Reference Date : December 31, 2011
Base : Establishments with 10 or more employees having network connection.
2010 2011 (Unit: %)
Proportion of establishments with LAN By Industry Type
100
80
60
40
20
0
Agric
ultur
e,Fore
stry,Fis
hing,
Minin
gandQu
arryi
ng
Man
ufactu
ring
Whole
saleand
RetailT
rade
Cons
tructi
on
Tran
sportation
Accomm
odati
onand
Food
Service
Activitie
s
F
inancial
and
Insurance
Activitie
s
Informa
tiona
ndCom
munic
ation
s
Real
estat
eActi
vities
,Renting
andL
easin
g
Profe
ssion
al,Scien
tifica
ndTechn
icalA
ctivities
Busin
essF
acilit
iesMan
agem
enta
nd
Busin
essS
upportS
ervic
es
Memb
ership
Orga
nization
s,Re
pair
and
Othe
rPersona
lServic
es
Othe
rActi
vities
86.3
98.0
81.5
97.191.2
97.8
84.9
95.9
75.3 77.7
98.4 99.4 98.4
81.1
99.296.5 94.1
97.6
85.7
96.588.3
96.2 93.498.9
96.3
84.1
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2
As of December 31, 2011, it was estimated that 98.4% or 263,379 out of 267,696 establishments with 10 or
more employees had access to the Internet. It was similar to 98.4% in the previous year.
Internet Access by Industry Type and Establishment Size
The Internet access rate by industry type was over 90% in most industries except 'accommodation and
food service activities'(87.1%).
The Internet access rate was the highest at 100% in establishments with 250 or more employees, followed
by those with 50-249 (99.8%) and those with 10-49 (98.1%). The survey showed that the larger the
establishment size, the higher the Internet access rate. 4 S t a t u s o f I n t e r n e t I n f r a s t r u c t u r e a n d U s a g e
Status of Internet Infrastructure and Usage4A. Internet Access
Establishments with Internet Access
(No. of Establishments) (%)
300,000
240,000
180,000
120,000
60,000
0
Classification 2010 2011
No. of EstablishmentsHaving Internet Access
246,760 263,379
Proportion of EstablishmentsHaving Internet Access
98.4 98.4
100
80
60
40
20
0
Reference Date : December 31, 2011
Base : Establishments with 10 or more employees, nationwide
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10~49 Employees 50~249 Employees 250+ Employees Total Establishments(10+ Employees)
(Unit: %)2010 2011
98.2 98.499.9 100.0 100.099.8 98.498.1
Internet Access Rate By Establishment Size
100
80
60
40
20
0
Reference Date : December 31, 2011
Base : Establishments with 10 or more employees, nationwide
2010 2011 (Unit: %)
Internet Access Rate By Industry Type
100
80
60
40
20
0
Agric
ultur
e,Fore
stry,Fis
hing,
Minin
gandQu
arryi
ng
Man
ufactu
ring
Whole
saleand
RetailT
rade
Cons
tructi
on
Tran
sportation
Accomm
odati
onand
Food
Service
Activitie
s
F
inancial
and
Insurance
Activitie
s
Informa
tiona
ndCom
munic
ation
s
Real
estat
eActi
vities
,Renting
andL
easin
g
Profe
ssion
al,Scien
tifica
ndTechn
icalA
ctivities
Busin
essF
acilit
iesMan
agem
enta
nd
Busin
essS
upportS
ervic
es
Memb
ership
Orga
nization
s,Re
pair
and
Othe
rPersona
lServic
es
Othe
rActi
vities
97.9 98.4100.0 99.8 99.299.2 96.9 95.087.7 87.1
100.0 100.0100.0
100.0100.0 98.6 99.6100.097.3 96.2 98.299.0 99.8 99.997.4
92.7
Reference Date : December 31, 2011
Base : Establishments with 10 or more employees, nationwide
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4
S t a t u s o f I n t e r n e t I n f r a s t r u c t u r e a n d U s a g e
As of December 31, 2011, when 263,379 establishments with 10 or more employees having Internet
access were asked on a multiple-response basis how they access to the Internet, most of them replied
that they use 'optic LAN (55.5%). Following this were 'wireless Internet on mobile phones' (24.8%), and
'private line' (20.4%), and so on.
While the proportion of establishments using 'xDSL' (from 38.4% to 16.1%) decreased drastically from
2010, the proportion of establishments using 'optic LAN/FTTH' (from 37.9% to 55.5%) increased much,
indicating that the Internet access environment improved considerably.
Meanwhile, the proportion of establishments using broadband Internet among the establishments with 10
or more employees (267,696), the OECD's comparison base, was 98.4% (263,379 establishments),indicating that most of establishments with 10 or more employees were using broadband Internet.
B. Internet Access Method (Multiple Responses)
Internet Access Method (Multiple Responses)
(No. of establishments) (%)
150,000
120,000
90,000
60,000
30,000
0
Reference Date : December 31, 2011
Base : Establishments with 10 or more employees having internet access
Note : 1) Data are based on multiple responses.2) High-speed Wireless Internet : Wibro, WCDMA/HSDPA etc
ClassificationOptic
Lan/FTTH
WirelessInternet
on mobilephones
Private LineWireless
LANxDSL
CableModem
High-speedWirelessInternet
2010No. of Establishments 93,409 67,514 64,806 61,365 94,636 28,410 16,683
Usage Rate 37.9 27.4 26.3 24.9 38.4 11.5 6.8
2011No. of Establishments 146,063 65,228 53,698 47,280 42,298 29,177 18,099
Usage Rate 55.5 24.8 20.4 18.0 16.1 11.1 6.9
100
80
60
40
20
0
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4
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As for the Internet access method by industry type, most industries used 'optic LAN' whereas 'financial
and insurance activities'(62.0%) mainly used 'private line'.
In terms of the establishment size, 'private line' was mostly used for Internet access in establishments
with 250 or more employees (56.2%), whereas 'optic LAN/FTTH' was mainly used in those with 10~249
employees (56.5% in those with 10~49 employees and 50.9% in those with 10~249 employees).
Reference Date : December 31, 2011
Base : Establishments with 10 or more employees having internet access
Note : 1) Data are based on multiple responses.
2) High-speed Wireless Internet : Wibro, WCDMA/HSDPA etc
3) Other Activities : KSIC D(Eletricity, gas, steam and water supply), KSIC E(Sewage, waste management, materials recovery and remediation
activities), KSIC O(Public administration and defence), KSIC P(Education), KSIC Q(Human health and social work activities),
KSIC R(Arts, sports and recreation related services)
4) *Estimate has a relative standard error(CV) of between 25% to 35% and should be used with caution.
5) **Estimate has a relative standard error greater than 35% and is considered too unreliable for general use.
Internet Access Method by Industry Type and Establishment Size
(multiple responses)
Internet Access Method - By Industry Type (multiple responses)
Classification
Agricul-ture,
Forestry,Fishing,Mining
and
Quarrying
Manufac-turing
Const-ruction
Wholesaleand
RetailTrade
Transpor-tation
Accom-modation
andFood
Service
Activities
Infor-mation
andCommu-nications
Financialand
InsuranceActivities
Realestate
Activities,Renting
and
Leasing
Pro-fessional,Scientific
andTechnical
Activities
BusinessFacilitiesManage-
mentand
Business
SupportServices
Member-ship
Organi-zations,Repair
and Other
PersonalServices
OtherActivities
xDSL 28.2 17.5 17.0 16.9 17.2 23.9 15.9 11.5 19.2 15.0 14.4 16.9 13.0
Private Line *16.1 12.1 5.8 15.5 19.7 7.3 31.0 62.0 10.0 17.3 13.5 12.0 30.0
CableModem
**3.4 12.3 13.2 12.0 8.1 12.7 *7.2 7.2 *8.8 9.8 15.4 12.9 10.2
Optic LAN/FTTH
57.1 59.2 62.8 56.7 57.8 51.1 49.9 38.0 72.2 60.3 54.0 62.5 50.6
WirelessLAN
*16.1 13.2 15.9 20.0 11.3 24.1 25.6 28.3 11.9 26.1 12.5 18.2 18.2
Wireless
internet
on mobile
phones
*15.4 22.2 21.1 34.1 19.0 19.7 41.0 28.3 16.9 34.0 26.7 23.3 22.1
Others **5.9 5.4 7.6 9.2 *3.6 *4.8 12.8 6.9 **5.3 6.8 8.3 *5.4 7.3
(Unit: %)
100
80
60
40
20
0
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2
Internet Access Method - By Establishment Size (multiple responses)
100
80
60
40
20
0
Classification 10~49 Employees 50~249 Employees 250+ EmployeesTotal Establishments
(10+ Employees)
xDSL 16.3 14.3 17.3 16.1
Private Line 17.2 34.6 56.2 20.4
Cable Modem 11.7 7.9 8.2 11.1
Optic LAN/FTTH 56.5 50.9 40.5 55.5
Wireless LAN 17.6 18.7 28.0 18.0
Wireless interneton mobile phones
23.7 28.5 44.0 24.8
High-speedWireless internet
6.7 8.0 7.1 6.9
Reference Date : December 31, 2011
Base : Establishments with 10 or more employees having internet access
Note : 1) Data are based on multiple responses.
2) High-speed Wireless Internet : Wibro, WCDMA/HSDPA etc
(Unit: %)
4
S t a t u s o f I n t e r n e t I n f r a s t r u c t u r e a n d U s a g e
Status of Internet Infrastructure and Usage
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As of December 31, 2011, the proportion of employees using the Internet for routine work4)in 263,379
establishments with 10 or more employees having Internet access was 65.0% on average. It was up by
about 1%p from 2010.
It was also found that more than 75% of employees were using Internet for their work in more than half
(51.0%) of establishments having Internet access.
Meanwhile, employees using the Internet for routine work in establishments with 10 or more employees
(267,696) were estimated to account for 64.0% on average. It indicates that 3 out of 5 employees were
using the Internet for work.
C. Employees Internet Usage3)
Average
Proportion ofInternet-Using
Employees
2010 64.0%
2011 65.0%
Proportion of Employees Using the Internet
(No. of Establishments) (%)
150,000
120,000
90,000
60,000
30,000
0
100
80
60
40
20
0
Reference Date : December 31, 2011
Base : Establishments with 10 or more employees
Note : Internet usage rate refers to the proportion of Internet-using employees in establishments having access to the Internet.
Classification Less than 25% 25%~less than 50% 50%~less than 75% more than 75%
2010No. of Establishments 56,062 36,554 28,209 125,935
% of Establishments 22.7 14.8 11.4 51.0
2011No. of Establishments 54,205 39,803 35,130 134,241
% of Establishments 20.6 15.1 13.3 51.0
3) Employees include regular and non-regular employees.
4) Using the Internet for routine work refers to using the Internet for work at least once a week.
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D. Internet Activities for Work (Multiple Responses)
As of December 31, 2011, the mostly used Internet function for work by employees in most of 263,379
establishments with 10 or more employees having Internet access was 'sending and receiving of e-mails'
(95.9%), followed by 'getting information from government/public authorities' (82.9%), 'interacting with
government/public authorities' (76.7%), 'performing Internet banking' (75.6%), and 'getting information
about goods or services' (68.7%).
4
S t a t u s o f I n t e r n e t I n f r a s t r u c t u r e a n d U s a g e
Internet Activities (Functions) Used in Work (multiple responses)
(No. of Establishments) (%)
300,000
250,000
200,000
150,000
100,000
50,000
0
100
80
60
40
20
0
Classification
Sendingor
Recei-ving
emails
GettingInfor-
mationfrom
Govern-ment/Public
Authori-ties
Inter-actingwith
Govern-ment
Organi-zations/
PublicAuthori-ties
Per-formingInternetBanking
Gettinginfor-
mationabout
goods or
services
OtherInfor-mation
Searchesor
Re-
search
Internalor
ExternalRecruiting
Pro-viding
CustomerServices
Accessto
OtherFinancialServices
UsingVoIP
TrainingEm-
ployees
DeliveringProducts
Online
2011
No. ofEstablishments
252,527 218,335 202,142 199,010 181,036 164,050 104,611 62,116 59,851 58,591 48,319 41,004
Usage Rate 95.9 82.9 76.7 75.6 68.7 62.3 39.7 23.6 22.7 22.2 18.3 15.6
Reference Date : December 31, 2011
Base : Establishments with 10 or more employees
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y
According to the survey, 226,755 out of 263,379 establishments with 10 or more employees having Internet
access used administrative information and public services of government/public authorities
(e-government services) for their business during the year 2011. It was found that more than 8 out of 10
establishments having Internet access (86.1%) used e-government services and the e-government service
usage rate was not much different from those in 2010 (85.9%).
Meanwhile, the e-government service usage rate in establishments with 10 or more employees (267,696),
which is the comparison base recommended by the OECD, accounted for 84.7% (226,905), indicating that 8
out of 10 establishments with 10 or more employees were using e-government service.
e-Government Service Usage by Industry Type
In terms of the industry type, the e-government service usage rate was the highest in 'other activities'
(92.9%), followed by 'construction' and 'professional, scientific and technical activities' (92.4%), and
'information and communications' (91.7%)'. Meanwhile, it was the lowest in 'accommodation and food
service activities' (50.9%)
Status of e-Government Service Usage5A. e-Government Service Usage
e-Government Service Usage
(No. of Establishments)
250,000
200,000
150,000
100,000
50,000
0
Classification 2010 2011
No. of Establishments
Using e-Government Service211,939 226,755
e-Government Service Usage Rate 85.9 86.1
100
80
60
40
20
0
Reference Date: January 1, 2011 - December 31, 2011
Base : Establishments with 10 or more employees having Internet access
Note : e-Government service refers to 'administrative information and public services provided by government/public authorities through the Internet.
'Government/public authorities include central and local government organizations, local governments, public offices, and semi government
organizations such as public libraries, hospitals, and universities. e-Government service includes online processing of civil applications and
declarations, online provision of administrative information, and processing of questions or complaints via the homepages or portals of government
and public authorities.
(%)
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e-Government Service Usage by Establishment Size
The e-government service usage rate in establishments with 250 or more employees was 100.0%,
followed by 98.5% in establishments with 50~249 employees and 83.7% in those with 10~49 employees.
The survey showed that the larger the establishment size, the higher the e-government service usage
rate.
Particularly, the e-government service usage rate in establishments with 50 or more employees
increased by over 3%p (5.4%p in those with 50~249 employees and 3.3%p in those with 250 or more
employees), compared to 2010. 5
S t a t u s o f e G o v e r n m e n t S e r v i c e U s a g e
Reference Date: January 1, 2011 - December 31, 2011
Base : Establishments with 10 or more employees having Internet access
Note : Other Activities - KSIC D(Electricity, gas, steam and water supply), KSIC E(Sewage, waste management, materials recovery and remediation
activities), KSIC O(Public administration and defence), KSIC P(Education), KSIC Q(Human health and social work activities), KSIC R(Arts, sports
and recreation related services)
(Unit: %)2010 2011
92.092.4
80.482.2 82.183.7
52.250.9
89.891.7 91.087.9 88.790.495.6
92.4
82.984.3
67.7
75.6
92.692.986.785.4
80.486.8
e-Government Service Usage Rate - By Industry Type
100
80
60
40
20
0
10~49 Employees 50~249 Employees 250+ Employees Total Establishments(10+ Employees)
(Unit: %)2010 2011
96.7 100.093.198.5
85.9 86.184.4 83.7
e-Government Service Usage Rate - By Establishment Size
100
80
60
40
20
0
Reference Date: January 1, 2011 - December 31, 2011
Base : Establishments with 10 or more employees having Internet access
Agric
ultur
e,Fore
stry,Fis
hing,
Minin
gandQu
arryi
ng
Man
ufactu
ring
Whole
saleand
RetailT
rade
Cons
tructi
on
Tran
sportation
Accomm
odati
onand
Food
Service
Activitie
s
F
inancial
and
Insurance
Activitie
s
Informa
tiona
ndCom
munic
ation
s
Real
estat
eActi
vities
,Renting
andL
easin
g
Profe
ssion
al,Scien
tifica
ndTechn
icalA
ctivities
Busin
essF
acilit
iesMan
agem
enta
nd
Busin
essS
upportS
ervic
es
Memb
ership
Orga
nization
s,Re
pair
and
Othe
rPersona
lServic
es
Othe
rActi
vities
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y
During the year 2011, most of 226,755 establishments with 10 or more employees that used e-government
service used it mainly for 'information search and retrieval' (95.9%), followed by 'online processing of civil
application' (80.8%), 'getting civil application forms' (75.4%), and 'submitting documents and data for civil
application' (71.7%).
In terms of the purposes, the number of establishments using e-government service increased compared
to the same period of 2010. However, the growth rate was found to be low compared to the growth rate of
the number of establishments using e-government service (7.0%).
B. Purposes of Using e-Government Services
(Multiple Responses)
Status of e-Government Service Usage
Purposes of Using e-Government Services
(No. of Establishments) (%)
250,000
200,000
150,000
100,000
50,000
0
100
80
60
40
20
0
Reference Date: January 1, 2011 - December 31, 2011
Base : Establishments with 10 or more employees that used e-government services
Note : Data are based on multiple responses.
ClassificationInformation Search
and RetrievalGetting Civil
Application Forms
Submitting Documentsand Data for Civil
Application
Online Processing ofCivil Application
2010No. of Establishments 208,579 163,305 152,560 181,538
Usage Rate 98.4 77.1 72.0 85.7
2011No. of Establishments 217,388 170,927 162,493 183,230
Usage Rate 95.9 75.4 71.7 80.8
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During the year 2011, more than 60% (61.9%) among all establishments with 10 or more employees
(267,696) were found to have purchased or sold goods or services through e-commerce. It was up by over
11%p compared to the same period of 2010 (50.2%), showing that more than 3 out of 5 establishments
with 10 or more employees were using e-commerce.
While the sale of goods or services through e-commerce was done by 59.7% (159,754) of establishments
with 10 or more employees, the purchase was done by 12.5% (33,392), indicating that e-commerce was
more used for purchase than for sale. Compared to the same period of 2010, the e-commerce usage rate
increased for both purchase and sale.
Status of e-Commerce Usage6A. e-Commerce Usage
6
S t a t u s o f e C o m m e r c e U s a g e
Classification Use Purchase Sale
2010No. of Establishments 125,786 121,010 23,197
Usage Rate 50.2 48.3 9.3
2011No. of Establishments 165,625 159,754 33,392
Usage Rate 61.9 59.7 12.5
e-Commerce Usage
(No. of Establishments) (%)
200,000
160,000
120,000
80,000
40,000
0
100
80
60
40
20
0
Reference Period : January 1, 2011 - December 31, 2011
Base : Establishments with 10 or more employees (Census on Establishments, Statistics Korea)
Note : 1) e-Commerce refers to the sale or purchase of goods or services, conducted via computer and networks (Internet networks,
non-Internet EDI, etc.), including mobile commerce.
2) It includes orders received or placed via Internet-enabled mobile phones (mobile commerce), but excludes orders received via telephone,
facsimile or conventional e-mail.
3) e-Commerce in the finance and insurance industry refers to a way of purchasing goods and services through Internet-based networks or a way of
selling goods, information, and services through Internet marketplaces (websites that provide Internet banking services). It does not include
regular transactions that occur through non-Internet-based networks shared by establishments in the finance and insurance industry.
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e-Commerce Usage by Industry Type
The e-commerce usage rate for the purchase of goods and services was highest in 'information and
communications' (83.1%) whereas it was relatively low in 'Accommodation and food service activities'
(36.1%).
The rate for the sale of goods and services was also highest in 'information and communications' (27.4%).
Consequently, both purchase and sale through e-commerce were most frequent in the industry.
Meanwhile, the share of establishments using e-commerce for the sale of goods or services increased
compared to the same period of 2010 in most industries.
Reference Date: January 1, 2011 ~ December 31, 2011
Base : Establishments with 10 or more employees (Census on Establishments, Statistics Korea)
Note : 1) Other Activities - KSIC D(Electricity, gas, steam and water supply), KSIC E(Sewage, waste management, materials recovery and remediation
activities), KSIC O(Public administration and defence), KSIC P(Education), KSIC Q(Human health and social work activities), KSIC R(Arts,
sports and recreation related services)
2) *Estimate has a relative standard error of between 25% and 35% and should be used with caution. 3) **Estimate has a relative standard error greater than 35% and is considered too unreliable for general use.
e-Commerce Usage - By Industry Type
100
80
60
40
20
0
(Unit: %)
Classification
Agricul-
ture,Forestry,Fishing,Mining
andQuarrying
Manufac-turing
Const-ruction
Wholesaleand
RetailTrade
Transpor-tation
Accom-modation
andFood
ServiceActivities
Infor-mation
andCommu-nications
Financialand
InsuranceActivities
Realestate
Activities,Renting
andLeasing
Pro-fessional,Scientific
andTechnicalActivities
BusinessFacilitiesManage-
mentand
BusinessSupportServices
Member-ship
Organi-zations,Repair
andOther
PersonalServices
OtherActivities
2010Purchase 40.4 42.4 45.1 45.9 32.1 38.4 68.3 52.5 40.1 53.8 39.9 38.4 61.8
Sale 15.4 7.9 4.4 15.0 5.3 7.2 27.4 23.0 1.5 8.5 6.6 7.0 5.1
2011Purchase 61.6 55.8 70.0 60.0 47.7 36.1 83.1 47.9 60.3 67.8 54.6 55.0 67.9
Sale *10.7 11.4 10.9 23.7 5.9 9.8 32.5 24.9 **1.2 12.8 10.6 *4.5 6.4
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6
S t a t u s o f e C o m m e r c e U s a g e
e-Commerce Usage by Establishment Size
Establishments with 250 or more employees showed the highest rates of experiencing purchases (73.0%)
and sales (35.1%) through e-commerce, followed by those with 50-249 and those with 10-49, indicating
that both rates were higher in larger establishments. Particularly, it was up in all establishment size,
compared to 2010.
e-Commerce Usage - By Establishment Size
100
80
60
40
20
0
Reference Date: January 1, 2011 ~ December 31, 2011
Base : Establishments with 10 or more employees (Census on Establishments, Statistics Korea)
(Unit: %)
Classification 10~49 Employees 50~249 Employees 250+ EmployeesTotal Establishments
(10+ Employees)
2010Purchase 46.8 55.2 62.8 48.3
Sale 8.4 11.7 32.4 9.3
2011Purchase 57.8 69.0 73.0 59.7
Sale 12.1 12.0 35.1 12.5
Status of e-Commerce Usage
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B. e-Commerces Effects in Sale
In 2011, 61.6% of the 33,392 establishments with 10 or more employees that have experience of selling
goods or services through e-commerce chose time saving/faster business processes' as the most
favourable effect of the electronic sales.
Following this were Reduction of costs' (58.6%), 'Reach new customers' (40.5%), increase customers and
sales (37.1%), and 'overcome of geographical limits in market' (36.2%).
Meanwhile, a few establishments chose 'customized services for loyal customers' (16.2%), and 'No effect'
accounted for 2.8%.
e-Commerce's Effects in Sale
(No. of Establishments) (%)
25,000
20,000
15,000
10,000
5,000
0
100
80
60
40
20
0
Classification
ReducedTransactionTime and
FasterBusiness
Processes
ReducedTransaction
Costs
ReachNew
Customers
IncreasedNumber ofCustomersand Sales
Overcomingof
GeographicalLimit
of Market
ImprovedQuality ofCustomer
Service
KeepingPace with
Competitors
Launch ofNew Goodsor Services
CustomizedServicesfor LoyalCustomer
No Effect
2010
No. ofEstablishments
14,296 13,980 10,586 7,827 9,173 7,302 6,102 3,347 2,941 *295
% ofEstablishments
61.6 60.3 45.6 33.7 39.5 31.5 26.3 14.4 12.7 *1.3
2011
No. ofEstablishments
20,578 19,576 13,533 12,387 12,080 10,873 8,323 6,755 5,412 *930
% ofEstablishments
61.6 58.6 40.5 37.1 36.2 32.6 24.9 20.2 16.2 *2.8
Reference Date: January 1, 2011 ~ December 31, 2011
Base : Establishments with 10 or more employees selling goods or services through e-Commerce
Note : 1) Data are based on multiple responses
2) *Estimate has a relative standard error(CV) of between 25% to 35% and should be used with caution.
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7
S t a t u s o f H o m e p a g e O p e r a t
i o n
Status of Homepage Operation7
Homepage Operation by Industry Type and Establishment Size
Compared to other industries, 'information and communications' (67.7%), 'other activities' (58.8%), and
'professional, scientific and technical activities' (50.4%) had relatively high rates of 'operating their own
homepages' whereas 'financial and insurance activities' (84.6%) and 'accommodation and food service
activities' (35.5%) were more likely to 'share homepages with their head offices/upper organizations'.
In terms of the number of employees, the rate of operating 'own homepages' was higher in
establishments with more employees whereas the rate of operating 'shared homepages' was higher in
establishments with less employees.
As of December 31, 2011, 36.2% (96,807) of 267,696 establishments with 10 or more employees were
found to be operating own homepages (websites, mobile websites, blog, etc.).
Among these establishments, 21.3% were sharing their homepages with their head offices/upper
organizations, and 57.5% were either operating their own homepages or sharing them with the head
offices/upper organizations. Meanwhile, the homepage operation rate (including both 'own homepages'
and 'shared homepages') was down 3.6%p from 61.1% at the end of 2010.
A. Homepage Operation
2010 2011
(Unit: No. of Establishments, %) Operating Sharing Homepages Not Maintaining Own Homepages with Head Offices Homepages
Status of Homepage Operation
300,000
240,000
180,000
120,000
60,000
0
Reference Date: December 31, 2011
Base : Establishments with 10 or more employees
Note : 1) Other Activities : KSIC D(Eletricity, gas, steam and water supply), KSIC E(Sewage, waste management, materials recovery and remediation
activities), KSIC O(Public administration and defence), KSIC P(Education), KSIC Q(Human health and social work activities), KSIC R(Arts,
sports and recreation related services)
2) A homepage (website) refers to a site which has its Web address in the World Wide Web.
3) It includes the business website, homepage or a third party/s site (including a related business) where the business has substantial
control over the content of the site/page.
4) It excludes a listing in an online directory and advertising on a third party's site
92,381(36.9%)
96,807(36.2%)
60,856(24.3%)
57,017(21.3%)
97,455(38.9%)
113,872(42.5%)
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Reference Date : December 31, 2010
Base : Establishments with 10 or more employees
Note : 1) Other Activities : KSIC D(Eletricity, gas, steam and water supply), KSIC E(Sewage, waste management, materials recovery and remediation
activities), KSIC O(Public administration and defence), KSIC P(Education), KSIC Q(Human health and social work activities), KSIC R(Arts,
sports and recreation related services)
2) A homepage (website) refers to a site which has its Web address in the World Wide Web.
3) It includes the business website, homepage or a third party/s site (including a related business) where the business has substantial
control over the content of the site/page.
4) It excludes a listing in an online directory and advertising on a third party's site
5) Blogs (NAVER blogs, Tistory, etc.), microblogs (Twitter, me2day, Yozm, etc.), mini homepages (Cyworld, etc.) and profile-based
services (Facebook, Myspace, etc.) are included.
6) *Estimate has a relative standard error(CV) of between 25% and 30% and should be used with caution.
Proportion of establishments with a Website or Homepage By Industry Type
100
80
60
40
20
0
(Unit: %)
Classification
Agricul-ture,
Forestry,
Fishing,Mining
andQuarrying
Manufac-turing Const-ruction
Wholesale
andRetailTrade
Transpor-tation
Accom-modation
andFoodService
Activities
Infor-mation
andCommu-nications
Financial
andInsuranceActivities
Realestate
Activities,Rentingand
Leasing
Pro-fessional,
ScientificandTechnicalActivities
BusinessFacilitiesManage-
mentandBusinessSupportServices
Member-ship
Organi-zations,
Repairand
OtherPersonalServices
OtherActivities
2010
Sharing Homepages
with Head Offices25.6 9.9 2.2 36.1 22.3 39.7 21.9 86.8 18.4 14.8 22.7 26.1 18.8
Operating Own
Homepages17.2 39.0 21.7 27.6 15.9 13.3 68.9 9.8 24.7 47.1 24.6 35.4 63.0
2011
Sharing Homepages
with Head Offices26.2 8.4 3.8 31.5 19.9 35.5 17.7 84.6 11.2 12.3 16.6 15.5 18.1
Operating Own
Homepages*12.2 36.9 17.6 31.9 12.1 19.1 67.7 15.4 19.4 50.4 27.3 32.2 58.8
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7
S t a t u s o f H o m e p a g e O p e r a t
i o n
Classification 10~49 Employees 50~249 Employees 250+ EmployeesTotal Establishments
(10+ Employees)
2010
Sharing Homepageswith Head Offices
24.5 23.5 21.1 24.3
Operating Own
Homepages33.2 55.0 68.2 36.9
2011
Sharing Homepages
with Head Offices21.4 21.4 17.0 21.3
Operating Own
Homepages32.9 51.7 67.8 36.2
Proportion of establishments with a Website or Homepage By Establishment Size
100
80
60
40
20
0
Reference Date : December 31, 2010
Base : Establishments with 10 or more employees
(Unit: %)
Status of Homepage Operation
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B. Homepage Functions
As of December 2011, all of the 96,807 establishments with 10 or more employees and own(sole)
homepages provided the function of 'general PR and advertisement of business/organization or products'.
Other functions were 'providing product catalogues or price information' (68.9%), 'provision of warranty
services' such as online inquiry and customer feedback, FAQ, etc. (64.6%), and 'membership registration'
(54.5%).
Meanwhile, relatively very few establishments provided the functions of 'customized functions exclusive
for loyal customers' (6.5%) and 'services for mobile internet (4.7%).
Homepage Functions (multiple responses)
(No. of Establishments) (%)
100,000
80,000
60,000
40,000
20,000
0
Classification
General PRand Ads ofBusiness
andProducts
Product
Cataloguesor Price
Information
Provision of
OnlineWarrantyServices
MembershipRegistration
(Joining)
EnglishVersion of
The Website
DeliveryProducts
OnlineOnlineOrder
CustomizedWeb page of
InformationProvidedfor Loyal
Customers
Wireless
InternetServices
(SMS)
Others
No. of Establishments 96,807 66,673 62,523 52,745 21,838 9,940 9,872 6,266 4,579 3,969
% of Establishments 100.0 68.9 64.6 54.5 22.6 10.3 10.2 6.5 4.7 4.1
100
80
60
40
20
0
Reference Date: December 31, 2011
Base : Establishments with 10 or more employees operating their own homepages
Note : 1) Data are based on multiple responses
2) Others : Service for the disabled, etc.
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3
As of December 31, 2011, 40.1% (107,266) of establishments with 10 or more employees (267,696) were
found to be using RFID technology. It rose by almost twice from 22.4%, compared to 2010.
8
S t a t u s o f R F I D T e c h n o l o g y U s a g e
Status of RFID Technology Usage8A. RFID Technology Usage
RFID Technology Usage by Industry Type and Establishment Size
The RFID technology usage rate was the highest in 'Other activities' (57.3%), followed by 'Wholesale and
retail trade' (49.4%) and 'Membership organizations, repair, and other personal services' (43.3%).
Establishments with 250 or more employees showed the highest RFID service usage rate (69.3%),
followed by those with 50~249 employees (47.3%) and those with 10~49 employees (38.3%). In other
words, the RFID service usage rate was higher in larger establishments.
RFID Technology Usage Rate
(No. of Establishments) (%)
150,000
120,000
90,000
60,000
30,000
0
Classification 2010 2011
No. of EstablishmentsUsing RFID technology
56,267 107,266
of Establishments 22.4 40.1
100
80
60
40
20
0
Reference Date: December 31, 2011
Base : Establishments with 10 or more employees(Census on Establishments, Statistics Korea)
Note : RFID (Radio Frequency Identification) refers to a technology that uses thin flat tags and readers attached to objects to identify them through radio
frequency signals and interwork with the existing information systems to process information
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y
10~49 Employees 50~249 Employees 250+ Employees Total Establishments(10+ Employees)
(Unit: %)
38.3
47.3
69.3
40.1
RFID Technology Usage Rate By Establishment Size
100
80
60
40
20
0
Reference Date: December 31, 2011
Base : Establishments with 10 or more employees(Census on Establishments, Statistics Korea)
Status of RFID Technology Usage
*7.8
(Unit: %)
38.1
25.0
49.4
37.6 35.2 34.528.3
13.8
30.6 28.4
43.3
57.3
RFID Technology Usage Rate By Industry Type
80
60
40
20
0
Agric
ultur
e,Fore
stry,Fis
hing,
Minin
gandQu
arryi
ng
Man
ufactu
ring
Whole
saleand
RetailT
rade
Cons
tructi
on
Tran
sportation
Accomm
odati
onand
Food
Service
Activitie
s
F
inancial
and
Insurance
Activitie
s
Informa
tiona
ndCom
munic
ation
s
Real
estat
eActi
vities
,Renting
andL
easin
g
Profe
ssion
al,Scien
tifica
ndTechn
icalA
ctivities
Busin
essF
acilit
iesMan
agem
enta
nd
Busin
essS
upportS
ervic
es
Memb
ership
Orga
nization
s,Re
pair
and
Othe
rPersona
lServic
es
Othe
rActi
vities
Note : *Estimate has a relative standard error of between 35% and 40% and is considered too unreliable for general use.
8/12/2019 Yearbook of Information Society Statistics
42/102
4
8
S t a t u s o f R F I D T e c h n o l o g y U s a g e
B. Purpose of Using RFID TechnologyAs of December 31, 2011, establishments with 10 or more employees and using RFID technology
(107,266) were found to be using the service mainly for 'identification or access control' (75.5%). It was
followed by 'security management' (56.5%) for preventing theft and forgery and 'inventory management'
(23.3%).
Meanwhile, the establishments using RFID technology for 'product classification' and 'logistics tracking'
accounted for 4.2% and 3.2% respectively.
Purposes of Using RFID Technology
(No. of Establishments) (%)
100,000
80,000
60,000
40,000
20,000
0
ClassificationIdentification
orAccess control
SecurityManagement
(Theft andForgery