December 200 “Linking Company News to Employees” Dynabrade’s Global Network Grows Again DYNABRADE AUSTRALIA OPENS FOR BUSINESS DYNABRADE AUSTRALIA OPENS FOR BUSINESS DYNABRADE AUSTRALIA OPENS FOR BUSINESS By Mike Noye - Managing Director, Dynabrade Australia Pty Ltd. The new offices of Dynabrade have opened in Australia! Situ- ated in Hallam in the southern state of Victoria, Dynabrade Australia Pty Ltd. is close to the major Melbourne industrial areas, and will cover all national distributors and key acc- ounts from our wonderful new 9,000 sq. ft. facility. Unique to this subsidiary is that, in addition to offer- ing the full range of quality Dynabrade tools, accessories and parts, we will carry out basic abrasive convert- ing operations. Having the capacity to manufacture a wide range of abrasive belts will put Dynabrade Aus- tralia in a strong position to supply not only the products that suit our tool range, but Inside: Dynabrade Australia 2 Website Preview 2 Department Focus 3 USA Trade Shows 4 AbrasivEdge /Warranty 5 GSA Contract 6 Meet Your Coworker 7 New Faces 8 Story Page Story Continued on Page 2
Transcript
December 200“Linking Company News to Employees”
Dynabrade’s Global Network Grows Again
DYNABRADE AUSTRALIAOPENS FOR BUSINESSDYNABRADE AUSTRALIAOPENS FOR BUSINESSDYNABRADE AUSTRALIAOPENS FOR BUSINESS
By Mike Noye - Managing Director, Dynabrade Australia Pty Ltd.
The new officesof Dynabradehave opened inAustralia! Situ-ated in Hallam in the southernstate of Victoria,
Dynabrade Australia PtyLtd. is close to the major
Melbourne industrial areas,and will cover all nationaldistributors and key acc-ounts from our wonderfulnew 9,000 sq. ft. facility.
Unique to this subsidiaryis that, in addition to offer-ing the full range of qualityDynabrade tools, accessories
and parts, we will carry out basic abrasive convert-ing operations. Having the capacity to manufacture awide range of abrasive beltswill put Dynabrade Aus-tralia in a strong position tosupply not only the productsthat suit our tool range, but
Inside:
Dynabrade Australia 2
Website Preview 2
Department Focus 3
USA Trade Shows 4
AbrasivEdge/Warranty 5
GSA Contract 6
Meet Your Coworker 7
New Faces 8
Story Page
Story Continued on Page 2
ment and strategies. Industries such asAutomotive OEM, Marine, Aerospace,Automotive Aftermarket and MetalFabrication can now be supplied withour complete range of products, withfull support from an experienced teamof Dynabrade personnel.
With an official opening date of November 12, 2008, Dynabrade Australia is well positioned to developrapid and sustainable sales growthacross the width and breadth of theAustralia/New Zealand region, andnow joins Luxembourg, Brazil andIndia as an international subsidiary of Dynabrade, Inc.
If you can make it to Australia, stopin and say “G’Day” to the new localDynabrade team!
other items that will expand the systems and solutions we can offer.This will also remove any relianceDynabrade has on other convertersor manufacturers to produce orstock products on our behalf. The concept has received a verypositive response from local mar-kets, with Dynabrade Australia positioned to become a major supplier of consumable items to support and grow our traditionalproduct range.
As a locally registered business,Dynabrade Australia is now able tocontact and penetrate local compa-nies and industries, enabling it tocontrol and plan its own develop-
The View From Down Under
New Website Nears CompletionDynabrade stands on the brink of announcing an incredible
new sales aid, as the next generation of our global websitewill be unveiled shortly.
This process began back in December 2007, when a WebsitePlanning Committee assembled at our Clarence headquarters
to offer direction for the look, content and navigation of the new site.
Then it was up to Webmaster Jeff Lipski to assimilate all this information and arrive at a completely new design. Jeff ’s challenge was to construct a website that is not only visually exciting, but useful in every corner of the world. Jeff has done an amazing job, as you will see when the site goes live. Watch for our official announcement, coming soon!
Dynabrade Australia has abrasive converting capabilities, giving us a strong advantage in the marketplace.
A few of the Australian team members gather for a quick photo. (l-r): Noel Orchard, Peter Sparks,Louise Bartlett, Chris O’Donnell, Peter Avard, Justin Barnett and Rochelle Curson.
Web Planning Committee (l-r): Bob Cartwright, Milosz Terczynski, Shane Davis,Raakhee Bachonee, Mike Saraf, Jeff Gurbacki and Jason Bolis.
Jeff LipskiWebmaster
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Peter SparksGeneral Manager - Dynabrade Australia
In the thirtyyears I’ve work-ed for Dyna-brade I’ve seenus grow from aone-tool com-pany to offer-
ing a complete line oftools, accessories andabrasives. In that timewe’ve had tremendousgrowth under an insightful,generous and sometimesblessed owner. I was fortu-nate enough to work side-by-side with my father(Herb), who came fromGeneral Electric with 35
years of manufacturing ex-perience. He was a man offew words, but you listenedcarefully because thosewords held more knowledgethan most books. Wally andHerb professed to hiregood, honest, caring peopleand treat them fairly, know-ing this is a proven formulafor success. Well, it worked— and continues to be thefoundation of Dynabrade aswe sell our products through-out the world.
Manufacturing is defined asthe use of tools and labor tomake things for use or sale.
Sounds simple enough, butit takes a lot more to be a successful manufacturer in today’s economy. In ourcase it’s a group of peoplededicated to development,marketing, sales, purchas-ing, production and ship-ping the best productspossible, to help someoneelse who is producing aproduct to sell. In otherwords, our tools are used for the deburring, sanding,grinding or polishing of our customers’ products before they sell them. They want the best possible
tools and systems to do their work, and Dynabradeprovides them.
Our excellent manufac-turing group starts with alarge team of hard-workingproduction and machineshop personnel, overseen by myself, three foremenand four department heads.Our group of dedicatedforemen consists of MikeWojciechowski in the Ran-dom Orbital Cell, Bill Halikin Methods Tools and Ron Bright in the MachineShop, which runs two full shifts.
Department Focus
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By Dave Stuhler - Plant Manager
Manufacturing GroupDedicated to Excellence
Dynabrade Manufacturing Group–Members from each of our manufacturing divisions do an outstanding job.
Our conscientious department heads are Bill Foy in theRepair Department, Bob Rackl in Contact Arms and Vibratory Finishing, Mike Montgomery in Accessories, andStan Yurek in the Maintenance Group.
In the past year our staff assembled over 170,000 airtools, machined more than 300,000 parts, repaired almost9,000 tools, and made in excess of 100,000 accessories —along with keeping a 150,000 square-foot building spotless!
We are always looking for the most cost-effective method
to produce our tools, while at the same time scrutinizingevery purchase. This may mean ordering an automatedparts washer to speed up a process, or buying a laser tomark a variety of parts. With our most recent building addition we improved the plant layout to capitalize on our process flow.
These recent changes, along with our quality-orientedstaff, have positioned Dynabrade to continue as the globalleader in the abrasive tool industry.
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USA Trade Show Update
By Andy Mandell - USA Marketing Manager
USA Trade Shows BringDynabrade New Customers
Dynabrade recently participated in two important USAtrade shows. First we were an exhibitor at the InternationalManufacturing Technology Show (IMTS) in Chicago, Illinoisfrom September 8-13, 2008. The show generated 491 sales leadscovering a variety of our metalworking tools, including the Dynafile®, Dynafile® II, Superfinisher and new 1.3 hp Grinder series.
Then we traveled to the International Boat Builders Exhibition (IBEX) inMiami, Florida from October 6-8, 2008. There we displayed our many toolsfor the marine industry, including our Random Orbital Sanders, Cut-OffTools, Die Grinders, Downdraft Tables, plus our new line of Vacuum DiscSanders. A total of 208 sales leads were gathered at this show.
Bob Cartwright (left) and Jason Godios show the 1.3 hp Depressed Center Wheel Grinder at IMTS.
Larry Van Deusen finishes a workpiece on the Versatility Grinder at IMTS.
Aerial view of the many manufacturers participatingin the three-day IBEX Exhibition.
Tom Boland (left), Mike Tingue and Jack Boland demonstrate Dynabrade tools for customers at IMTS 2008. 491 new sales leads were generated at this show.
The Dynabrade booth is fully assembled at IBEXand ready to greet all visitors.
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Message From MarCom
New Abrasive ProgramGives Dynabrade the Edge
For almost four decades Dynabrade
has achieved a leadership role
in the design and manufacture of
unique Portable Abrasive Power
Tools. In September 2008,
Dynabrade stepped to the indus-
try forefront again, with its
USA introduction of a LIFETIME
Warranty on air tools. (This an-
nouncement will also be made to other
regions of the world in the near future.)
Dynabrade air tools are made in the
USA and undergo rigorous testing
to meet the highest quality standards.
To reinforce this dedication to excel-
lence, Dynabrade has now made a
lifetime commitment that customers
can depend on!
Dynabrade AnnouncesLIFETIME Warranty
In September 2008, Dynabrade introduced its new “AbrasivEdge” Program to North America, offeringhundreds of top-quality abrasive pro-ducts and the best in brand names.
The entire product line is illustratedin a dynamic 60-page, full-color price book, available now. This bookfeatures the widest abrasive offering
in Dynabrade’s history, includingbelts, discs, stars, wire brushes, unitized wheels, grinding wheels and much more. Trusted brands include Norton, Weiler, Klingspor, 3M, Merit and Cleo.
Dynabrade has also simplified itsordering policy with single-column pricing
and low minimum quantities. Dist-ributors now enjoy competitive pric-ing with “mix and match” flexibility.
All products will be stocked inClarence, New York, and the majorityof items will ship in the USA withsame day or next day speed. Our Cus-tomer Service department will alsowork with distribution on large volume orders, non-catalog abrasivesor special conditions.
Our new abrasive program is anotheredge that we offer, and another exampleof The Dynabrade Difference!
An inside view of the 60-page “AbrasivEdge” catalog, showing the Fast Match (fold-out guide) and singlecolumn pricing. The cover is also shown at the top left.
By Gary Lojacono - Manager of Marketing Communications
Dynabrade Today
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Each year, the General Services Administration (GSA) within the USA government negotiates
billions of dollars in federal sales for goods and services supplied from the private
sector. Dynabrade, Inc. will now be able to compete in the government marketplace as we
have been awarded a GSA Federal Supply Contract (No. GS-21F-0069U).
By Colin Brogan - Vice President of Operations
GSA Contract ExpandsSales Opportunities
More and more government sales are made through GSA, not just at the federal level, but state, county, municipal and educational entities can purchase as well. Full and opencompetition still exists, but buyers prefer working with GSA Scheduleholders. Working with a schedule hold-er eliminates much of the paperwork for the contracting officer, if the com-petition comes down to a scheduleholder or a vendor not on a GSASchedule they are very likely to choosethe schedule holder. Dynabrade’s contract is valid for five years with a renewal date of May 31, 2013. Eachyear we are allowed to add additionalitems as well as modify pricing. The geographic coverage of the contract is for the 48 contiguous states. The con-tract includes 4,500 active Dynabradetools, parts, accessories and abrasives.
A GSA Contract has been best described as a “license to hunt” for government opportunities. We nowhave to actively market our contract to potential buyers, and to that effort, we will be developing marketing plansto communicate to all the agencies that shop for supplies and servicesthrough GSA. This being our first year, our goal is to expose Dynabrade’sContract Number and our products toas many as possible government agen-cies through targeted advertising, trade shows, our sales force and othermarketing opportunities including:
Focused advertising in government publications including GovernmentProduct News. Our first ad (shown) will feature an emphasis on our vacuumshrouded tools.
In June 2009, we will be exhibiting at the GSA Products and Services Expoin San Antonio, Texas. It is the largest national show, specially designed tobenefit federal, state and local government employees and military memberswho make or influence pro-curement decisions. Theexhibit floor showcases thecommercial products avail-able exclusively throughGSA contracted vendors.
Our products are listed on GSA’s online shopping and ordering website(gsaadvantage.gov) whichserves as the principal marketing tool for a Sched-ule contractor to the buy-ing agencies that will use it.Government buyers cansearch for the productsthey need, compare pricesand product informationand place their orders.
Government purchasecards. Each potential gov-ernment buyer is issued aPurchase Card enablingthem to make immediate “spot buys” on any Dynabrade item listed on GSAAdvantage! We have begun processing orders already.
Government sales could represent a tremendous growth segment forDynabrade and we are excited about the potential.
Meet Your Coworker
Team Dynabrade
Where were you born?I was born and grew up inShanghai, in central China. I still live there.
Where did you go to college? I have a Bachelors Degree inMechanical Engineering fromShanghai Jiao Tong University.
I have also taken additionalbusiness administration coursesat the Shanghai University ofFinance & Economics.
What jobs did you have before Dynabrade? My first job was as a ProductEngineer for a German company.Then I joined the 3M AbrasiveDivision and worked as aTechnical Supervisor.
What year did you joinDynabrade? I started my Dynabrade careeron August 1, 2002.
What is your currentposition at Dynabrade? Regional Manager for China,Hong Kong and Taiwan.
What is the most challengingpart of your job?Maintaining continuous busi-ness growth in my region. Alsofinding new business and penetrating new markets.
What is the most rewardingpart of your job?I was the first employee forDynabrade in China. Now wehave two Sales Managers andtwo Application Engineers.Our team is expanding andour business is growing. Noth-ing is more rewarding thanhelping to make this happen.
How would you describeyour work philosophy?Successful people look for thesolution; unsuccessful peoplelook for the excuse. I alwaystry to look for the solution.
What do you like mostabout Dynabrade?Dynabrade is like a family. Although I work far fromheadquarters, I never feel that I am working alone. Any time I need help and support, I always get it quickly.
Tell us about your family.My wife Doreen and I havebeen married for eight years.We have a daughter Sandra,who is seven.
What are your hobbies?I like traveling and exercise. I enjoy playing tennis andChinese Taiji in my spare time.
Where were you born? I was born in Niagara Falls,NY. Four years ago I moved toTonawanda, and it’s a greatplace to live.
Where did you go to college?I went to the University ofBuffalo as a language major(French and Spanish).
What jobs did you have before Dynabrade?I worked for the CarborundumCompany, in customer serviceand export transportation. I alsoworked for Moore BusinessForms, in telemarketing sales.
What year did you joinDynabrade?In 1994, as a temp for our international department.
What is your currentposition at Dynabrade?I am the Credit & CollectionsManager for domestic sales.
What is the most challengingpart of your job?Working with so many differ-ent distributors, who eachhave their own unique way ofdoing things.
What is the most rewardingpart of your job?Following through to the reso-lution of a problem, so thatthe check finally comes in!
How would you describeyour work philosophy?I work as hard as I would ifthis were my own company.
What do you like mostabout Dynabrade?It’s never boring; there are always new situations. The people are interesting andmy coworkers are terrific.
Tell us about your family. My son Marc is a roulettedealer for a local casino. Healso entertains his patrons with trivia.
What are your hobbies?Crafts of all kinds, sewing andcooking. When I retire I hopeto become the official catererof Dynabrade!
