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RETAIL

INTERNET BANKING

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Why Net Banking?

Any where banking Any Time Banking (24 X 7)

Real Time

Value Added Services

Convenience

New Age Banking

Minimize risk

Reduce queues

Improve customer

satisfaction

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State Bank of India

Policy Guidelines 2011-12

Internet Banking

Increase in number of users throughsustained campaigns.

Tie-up with educational institutions/companies

offering tailor made online solutions for their

employees.

Conducting workshops for Corporates to

increase usage of Internet Banking.

Popularizing and marketing of the product I-Collect .

Target as on Mar-12 -50% of transactions

through alternate channels

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State Bank of India

Retail :

i-collect: A generic e-payment module for online collection

e-TDR/e-STDR/e-RD: Online opening, enquiry and closure

facility.

Currency Future: Online trading

Tax collection using SBI ATM Card on INB platform.Online Gift Card request and Top up

Stop payment of Cheques online

Online Multicity Cheque book request

Commercial Tax for AP, UP, Maharashtra, Karnataka(22 States/UT)

Consolidated view of balance in account summary page

UPSC/SSC fee collection

Introduction of new user role : Limited transaction rights

AS 26: Integration with NSDL for Online Tax Statement

New Projects launched during the year

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State Bank of India

Internet Banking Transaction Growth

4.5314.41

52.61

131.69

268.59

4.55

24.9146.60

56.90

125.09

9.08

39.32

99.21

188.59

393.68

0

50

100

150

200

250

300

350

400

450

2006-2007 2007-2008 2008-2009 2009-2010 2010-2011

DailyAverageTransactions(in'000s)

Internet Banking - Daily Average Retail & CorporateTransactions

Daily Avg.FY 06-07

Daily Avg.FY 07-08

Daily Avg.FY 08-09

Daily Avg. FY 09-10

Daily Avg. FY 10-11 Total

Corporate

Retail

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Internet Banking

www.onlinesbi.comis SBIs initiative to provide

convenience of Internet Banking

Launched on 1stJuly 2001.

Its is a 24X7, 365 days service channel,anywhere, anytime

Provides for various banking activities through

Internet Minimum cost of transaction

Better time management

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Internet Banking - two variantsRetail Internet Banking

( For Personal Segment Customers)

Corporate Internet Banking

(For Non-Personal Segment

Customers)

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Security Features

Last failed login attempt displayed to Retail

customer

Last five login passwords cannot be repeated

both retail and corporate

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Security Feature - Virtual Key Board

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Security Feature - Encryption

Data from your PC to INB Server goes encrypted,

A complex and compressed form of data packets

Worlds highest level of encryption: 256-bit

Do you know,

which bankOffers you the highestSecured Internet Banking ?

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State Bank of India

Security FeatureLogin Password

Pass word is a form of authentication

The customer will be prompted by the systemfor change of User ID and PW on the first

login. The new User ID can be alpha numeric

Minimum 3 and maximum 20 characters

The PW should be alpha numeric with at

least one special character , one alphabetand one numeric e.g. uop#4716

Min 8 and Max 20 characters.

S f

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Security FeatureProfile Password

It is an added Security feature provided inINB

Profile password is used to manage

beneficiary, change passwords, etc. It is defined by the customer and not

provided by the bank

If forgotten, it can be reset at the branch

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Retail INB - Features

Account Enquiry

Statement of Account

Money Transfer

Demand Draft & Cheque Book Issue

Stop payment of cheque

E-Tax & also viewing Tax credit statement (Form26AS)

TDS Enquiry

New Account Opening like e-TDR, e-STDR, RD, CA

Standing Instruction

Scheduling of Payment

Issue of Gift Card

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Value Added Service

Bills Payment e.g. LIC,SBI Card etc

Rail Ticket Booking

Airline ticket Booking

Tax Payment

VISA Money Transfer

Online fee collection facility

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New Features1. Housing Loan - Notional Interest : New link now availableEnquiries -->Housing Loan Interest2. Bill payment history now available for the entire periodBill Payment -->Payment History3. Last failed attempt to login displayed in the landing page

4. SMS for autopay/scheduled bill pay transactions will besent to customer a day in advance to enable customer tomaintain funds in accounts for the transaction

5.For transactions done through internet banking, narrationwill include the indicator 'INB' - will be reflected in passbooktoo

6. The link to 'View Income Tax Statement' is now placedin the landing page - ie., in Accounts Summary page

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State Bank of India

FORM 26AS Taxpayers who are registered at the portal

https://incometaxindiaefiling.gov.incan view 26AS by clicking on'View Tax Credit Statement (Form 26AS)' in "My Account". The

facility is available free of cost.

The facility is available to PANs that are registered with Tax

Information Network for view of 26AS statement. The PAN holder

has to fill up an online Registration form for such purpose.

Thereafter, verification of PAN holder's identity is done by the TIN-

Facilitation Centre personnel either at PAN holder's address or at

the TIN-facilitation center that has been chosen by the PAN

holder. The verification involves a cost at prescribed rates. Once

authorised, the PAN holder can view Tax Credit Statement online.

The facility is available to a PAN holder having net banking

account with any authorized bank. View of Tax Credit

Statement (Form 26AS) is available only if the PAN is mapped

to that particular account. The facility is available for free ofcost

State Bank of India

https://incometaxindiaefiling.gov.in/https://incometaxindiaefiling.gov.in/

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State Bank of India

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State Bank of India

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State Bank of India

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State Bank of India

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State Bank of India

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FIRST LOGIN STEPS - https://www.onlinesbi.com

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State a o d a

As given in

PPK

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NEW FEATUR

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MOBILE BANKING

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Account Statement

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Account Statement

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Limits on Transactions

Menu Navigation - Profile :Set limits:

SBI has set a limit of Rs.1,00,000- per IOI

transaction and Rs.5,00,000- per Third party

transactions. The customer has to set his own limits.

A customer who desires to request for IOI or

make Third party transfers needs to set these

limits under Profile section.

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Set limits for transactions..

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MANAGE BENEFICIARY

For making third party transfers, an user needsto define a third party under Profile section.

Details of the TP include Name, accountnumber, branch and the transaction limit for thatthird party

The transaction limit set by the customer forthird party has to be less than or equal to thelimit set for third party transfers.

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MANAGE BENEFICIARY

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MANAGE THIRD PARTY

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Third Party Payment

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Enable High Security Option available to customer

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Enable High Security

Addition of Mobile No. in Customers Profile

Mandatory for Third Party Creation, Third

Party Funds Transfer, for adding biller.Optional for High Security Password during

transaction

New addition or Change in Mobile No.requires Branch approval

OTP optional upto Rs.10,000.

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Add / or change Mobile no. at the provided space

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One Reference No. e.g. EHS0012345

will be generated at Customers end

INB officer having the rights to approveMobile No. either through this reference

no. or from User Id Of the customer

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INB Officer will approve Mobile No. based on customers written request

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On approval Customer will get HighSecurity Password on his Mobile No. each

time, whenever he adds Third Party or

during funds transfer

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Add Third Party/ Inter Bank Payee/

Visa Beneficiary/ Group BeneficiaryCustomer can add Beneficiary to his profile only if:

His Mobile no. has been approved by the branch in Enable High

Security

Or each time Home Branch of customer will approve the

Beneficiary

Third Party-Any account within SBI Max Rs.5 lacs

Inter Bank Payee-Account in any Commercial Bank other than SBI.Max Rs.5 lacs

VISA Beneficiary- Visa Card holder of any Bank. Max amt per

transaction 25000. Max amt per day per user 50000.

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Add Beneficiary

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Fill the details

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REFERENCE NUMBER

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REFERENCE NUMBER

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After filling all the details if customers

mobile no. is registered in high security

then he will get high security passwordthrough SMS on his mobile and can

approve this beneficiary

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Key in High Security Password

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Successful Approval

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If Mobile no. is not registered then

reference no. e.g. IBT000062082will be

generated

INB Officer at Branch will approve this

reference no.

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INB officer will go to

Request-> Approve Beneficiary

Reference No. IBT000062082

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Approve Beneficiarywithout reference no.

If reference no. not known then select All

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SelectApproveto approve beneficiary

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Successful Approval of Beneficiary

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After approval Customer can Transfer funds

to this Beneficiary from the next day

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Inter Bank Transfer through RTGS/ NEFT

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Inter Bank Transfer through RTGS/ NEFT

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Inter Bank Transfer through RTGS/

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g

NEFT

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Asking for Confirmation

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Successful Fund Transfer

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E-Pay

Users of Onlinesbi.com can make online bill payments. Biller include Electricity

Companies, Telephone, Mobile Phone Companies, SBI Cards, LIC and many

others. Max Rs.5 lacs

Add Biller:

Before making payments, users will have to add Billers.

Billers are listed city-wise.

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E-Pay

View/Pay Bills:The customer can see all his bills here and pay anytime

before Pay by date.

Auto payment option available

View Expired Bills:Expired Bills- Unpaid bills that have

expired will be displayed here. Users are also given an

option to delete the expired bills from this link.

Payment History : All the paid bills will be available forenquiry

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Add Biller

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Add Biller (cont.)

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Billers Acknowledgement

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Bill Payment

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Payment History

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and Acknowledgement

State Bank of India

REQUEST FOR E TDR RD IOI SB CA

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REQUEST FOR E-TDR, RD, IOI,SB,CA

INTERNET BANKING

State Bank of India

To pay Direct Tax through the internet:

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INTERNET BANKING

To pay Direct Tax through the internet:1. Click the Direct Taxes (OLTAS)link.

2. You are displayed Tax Information Network webpage of Income Tax

Department.3. Click the challan No. applicable. Enter the PAN, name, address,

assessment year, major head, minor head, type of payment etc.

4. Select State Bank of India from the Bank name list

5. You will be redirected to the Online SBI login page.

6. Enter your Internet Banking user ID and password. Proceed to select

the account from which you wish to pay tax.

7. Enter the tax amount and submit the page.

8. You are displayed a confirmation page indicating the status of the

transaction.

9. Retail customers are also provided with a link to print the e-receipt for

this payment, if the transaction is successful. You can also generate e-receipt subsequently from 'Status Enquiry' link under 'Enquiries' tab.

10. On completion of successful transaction, the challan will be available in

the 'Query by Account' or 'Query by Echeque' link under 'Reports' tab.

State Bank of India

https://onlineservices.tin.nsdl.com/etaxnew/tdsnontds.jsphttps://onlineservices.tin.nsdl.com/etaxnew/tdsnontds.jsp

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INTERNET BANKING

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INTERNET BANKING

DEMAT ACCOUNT STATMENT

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MOBILE BANKING

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MOBILE BANKING

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MOBILE BANKING

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MOBILE BANKING

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MOBILE BANKING

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