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YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

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YOUR APP-BASED DEVICE MANAGEMENT SOLUTION PREP & SETUP WITH AUTHENTICATION Reveal LINQ Mobile Manager For the Reveal LINQ™ Insertable Cardiac Monitor iOS 1.04.02
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Page 1: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

YOUR APP-BASEDDEVICEMANAGEMENTSOLUTION

PREP &SETUP WITHAUTHENTICATION

Reveal LINQ™ Mobile ManagerFor the Reveal LINQ™ Insertable Cardiac Monitor

iOS 1.04.02

Page 2: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

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The Reveal LINQ™ Mobile Manager is an innovative, app-based device management system that makes it possible to manage all of your Reveal LINQ work flow needs — right from your tablet.

THE REVEAL LINQ MOBILE MANAGERAPP-BASED DEVICE MANAGEMENT

A Streamlined Solution to Simplify Monitoring

SIMPLEAn easy-to-use, app-based device management system.

SECUREDedicated protection of patient health data.

INTEGRATEDA single work flow solution from device activation to follow-up.

Page 3: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

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REVEAL LINQ MOBILE MANAGERSIMPLE, FLEXIBLE, CONNECTED

Reveal LINQ Mobile Manager is an innovative app-based programming solution for Reveal LINQ devices: A flexible tablet-based system allows users

to easily insert and check Reveal LINQ patients where they are located

Communicates wirelessly via an Internet connection with the Medtronic CareLink network to streamline remote patient management with Patient Pre-Enrollment.

The simplicity, flexibility and connectivity continue to receive positive reviews from our customers.

NEW REVEAL LINQ MOBILE MANAGER EXPERIENCE With feedback from clinicians worldwide, Medtronic continues to enhance the Reveal LINQ Mobile Manager system with updates to our app that include upgraded security and enhanced data visibility.

Page 4: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

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REVEAL LINQ MOBILE MANAGER SECURITY & DATA VISIBILITY

Data security is always top of mind and our improvements in security mean that….

Data moving from the Reveal LINQ Mobile Manager app to the CareLink Network has an additional layer of protection requiring the use of authentication credentials.

Reveal LINQ Mobile Manager users will have the ability to provide identifying information for their tablet – this will allow Medtronic to disable the flow of data between the Reveal LINQ Mobile Manager app and the CareLink Network should the device be lost or stolen.

Upgraded Security

Reveal LINQ Mobile Manager users have been asking for increased visibility to data that may still be on the tablet following an insertion due to loss of connectivity. We have added a Pending Uploads list to provide this critical information to clinicians.

Enhanced Data Visibility

Page 5: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

Patient Connector Communicates with the Reveal LINQ ICM and Mobile Manager for: Programming Follow-up Device Checks

Mobile Manager Communicates with the Medtronic CareLink Network Wi-Fi or cellular connection required

THE REVEAL LINQ MOBILE MANAGERMOBILE DEVICE MANAGEMENT SYSTEM

Patient Connector

Reveal LINQ™

ICMCareLink™

NetworkMobile ManagerApplication

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Page 6: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERINITIAL SETUP CHECKLIST

Secure a supported Tablet with a supported Operating System (OS) Visit www.medtronic.com/cliniciansolutions for a list of supported tablets

Work with your Medtronic Representative to: Secure a Patient Connector

Obtain your authentication credentials (Be sure to setup security questions and permanent password prior to first use)

Obtain the CareLink user ID or SAP account number for following clinic(s)

Confirm access to a secure Wi-Fi or cellular connection

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Page 7: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERAUTHENTICATION CREDENTIALS

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If you currently have access to the CareLink™ Network, your Medtronic Representative will determine whether you can use those same credentials.

If you don’t have access to the CareLink Network, your Medtronic Representative will provide a User ID and temporarypassword. You must set 2 security questions and a permanent password before you can authenticate the Reveal LINQ Mobile Manager app.

Page 8: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

This setup is only required for the first use of Reveal LINQ Mobile Manager credentials

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REVEAL LINQ MOBILE MANAGERAUTHENTICATION CREDENTIALS - PRIOR TO FIRST TIME USE

PRIOR TO APP SETUP: Medtronic provides a Username and Temporary Password. First-time users need to setup: 2 security questions Permanent Authentication Password.

Via a web browser navigate to: https://world.medtroniccarelink.net

1. Enter User ID and Password then Sign In. 2. Users will be prompted to setup two Security Questions

then Submit.3. Enter and Re-enter New Password then Submit.

NOTE: Passwords must be 7-12 characters and at least one number.

Carelink Network Sign In

Setup Security Questions to Reset Password

Enter New CareLink Password

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Page 9: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERINITIAL APP SETUP OVERVIEW

DOWNLOADFind the Reveal LINQ™ Mobile Manager application via the Apple® App

PAIRPair the Reveal LINQ Mobile Manager App to the Patient Connector

AUTHENTICATEEnter authentication credentials and assign a name to the tablet

POPULATEPopulate the CareLink™ clinics list

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Page 10: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

1. Go to the Apple App Store 2. Create an Apple ID if necessary

NOTE: Users must have an established Apple ID. If you don’t have one, register for a free Apple ID at: https://appleid.apple.com

3. Download the Reveal LINQ Mobile Manager application

The Reveal LINQ™ Mobile Manager application can be used on iOS Devices. iOS applications are distributed via the Apple® App Store

THE REVEAL LINQ MOBILE MANAGERDOWNLOAD THE APPLICATION

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Page 11: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

Make sure you have a reliable Wi-Fi or cellular connection and that the tablet’s Bluetooth capability is enabled

THE REVEAL LINQ MOBILE MANAGERLAUNCH THE APPLICATION

Tap the Reveal LINQ™

Mobile Manager icon to launch the app

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Page 12: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

Tap Continue from the Home Screen to begin setup

THE REVEAL LINQ MOBILE MANAGERLAUNCH AND SETUP

Review Terms and Conditions and tap Accept to continue*

* You must scroll to the bottom of Terms and Conditions page for the Accept button to become active.

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Page 13: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERPAIR TO THE PATIENT CONNECTORThe Patient Connector is used to communicate with individual Reveal LINQ™ ICMs. Before using the Mobile Manager app, it must be securely paired with a Patient Connector.

Up to five patient connectors can be paired to one Reveal LINQ™ Mobile Manager application

When the application is launched, it will try to pair with the patient connector that was used most recently

TIPS A Solid Green light indicates a connection

to the Reveal LINQ device. A Solid Blue light indicates a connection

to the tablet.

Power OnButton

Bluetooth®

Indicator Light (blue light)

Battery Indicator Light (amber or green light)

Reveal LINQ ICM Connection Indicator Light (green light)

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Page 14: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

Enter the Patient Connector Model Number and Search for Your Patient Connector

Select YourPatient Connector from the List

Enter your Unique Patient ConnectorSecurity Code

Connect to Patient Connector

THE REVEAL LINQ MOBILE MANAGERPAIR TO THE PATIENT CONNECTOR

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Page 15: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

Enter the Patient Connector Model Number:

24967

THE REVEAL LINQ MOBILE MANAGERPAIR TO THE PATIENT CONNECTOR

Search for your Patient Connector

Press and release the Power On buttonBluetooth® indicator light on Patient Connector flashes while searching for a connection

Wait for a connectionThe blue light on the Patient Connector will turn solid when a connection is established – it may take several seconds

24967

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Page 16: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERPAIR TO THE PATIENT CONNECTOR

Select your Patient Connector Locate the ten-digit Serial Number (SN) on the

back of the Patient Connector

Tap the matching Serial Number displayed on the screen

Enter the Security Code Locate the eight-digit security code on the

back of the Patient Connector

Use the keypad displayed on the screen to enter the security code

Tap Continue

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Page 17: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERPAIR TO THE PATIENT CONNECTOR

Accept Bluetooth® Security KeyWhen the Bluetooth pairing message displays, tap OKto accept the Bluetooth security key and pair the application with the indicated patient connector

NOTE: If the Mobile Manager application is used with more than one patient connector, the pairing steps will need to be completed each time you use a different patient connector than what was used in the prior session.

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Page 18: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERAUTHENTICATE THE TABLET

Authentication credentials provide an added layer of security for the Reveal LINQ Mobile Manager app and will enable use connected features, including patient pre-enrollment to the CareLink network.

When prompted, enter the USER NAME and PASSWORD to authenticate a clinic’s use of the application.

Tablets will need to be authenticated at INITIAL APP SETUP and EVERY 6 MONTHS, provided the Reveal LINQ Mobile Manager app is used on a regular basis.

If the app is not used for 30 days or longer, users will need to re-authenticate prior to the next use of the app.

NOTE: The permanent password must be setup and used to authenticate the app. If the temporary password is used, the app will say the password is expired.

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TIPStore a copy of the username and password in a secure location that can be accessed when the tablet needs to be reauthenticated.

Page 19: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERCOMPLETE TABLET REGISTRATION

Tablet identification allows users to enter a unique name for their device and associate it with a specific hospital or clinic. This information can be used to disable access to the Reveal LINQ™ Mobile Manager app if the tablet is lost or stolen.

Entering tablet identifying information is completed only once during the initial tablet authentication.

Once this information is entered for a tablet, it cannot be changed.

TIPChoose a tablet name that is unique and easily remembered by the user!

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Page 20: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERPOPULATE CARELINK NETWORK CLINICS

To create a list of CareLink clinics:

Enter the CareLink User ID or SAP Sold to Account Number for each desired clinic using the tablet keypad, then tap SEARCH.

Both primary "Root Clinic" (parent clinic) and "Satellite Clinics" will be displayed. Select the appropriate following clinics and tap ADD.

The CareLink™ Clinics List is displayed during device insertion and is used to initiate CareLink pre-enrollment, where patients appear on a New Patient list for easy enrollment into the Medtronic CareLink network by a following clinic. Creating a CareLink Clinics List is an important one-time setup task.

TIPAdditional clinics can be added at any time by selecting SETTINGS > CARELINK CLINICS LIST from the app main menu.

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NOTE: Users have the ability to decline CareLink enrollment during an insertion session if the patient will not be remotely monitored via the CareLink network.

Page 21: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERSEARCH FOR CARELINK CLINICS

The CareLink™ User ID is one of two options to search for CareLink clinics that will follow Reveal LINQ™ patients after insertion:

To use search by CareLink User ID, you will need a CareLink Username from someone within each CareLink Network Clinic you wish to add to your list.

CareLink Usernames are available from the CareLink Administrator at each clinic location.

A single Username will return results for the Root Clinic and all Satellite Clinics associated with that CareLink Network Clinic.

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Page 22: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERRENAME CARELINK CLINICS

Reveal LINQ™ Mobile Manager allows users to rename their CareLink™ Clinics to for easier identification during the device insertion process.

To rename a CareLink clinic:

Tap the Pencil Icon above the CareLink Clinics List

The ADD/EDIT ALIAS box will open

Enter the Alias next to the appropriate CareLink Clinic and tap SET

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Page 23: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERINITIAL SETUP COMPLETE

Setup is complete and you are ready to use the application when you have:

Established wireless or cellular connectivity

Downloaded the application

Successfully paired at least one patient connector

Authenticated and named the tablet

Established a CareLink™ Clinics List

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Page 24: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERGET STARTED

Tap the Reveal LINQ™ Mobile Manager icon on the mobile device to open the application

Select your desired workflow option: Insert Reveal LINQ Check Reveal LINQ

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Page 25: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERMAIN MENU

Tap the icon to display or hide the Main Menu

Main Menu options include: Authenticated/Unauthenticated View Past Reports About Patient Connector Settings CareLink™ Clinics List

Pending Uploads Patient Education Activity About Help

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Page 26: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERPENDING UPLOADS

A highly requested feature of Reveal LINQ Mobile Manager is the ability to see if data has been sent to the CareLink network.

The PENDING UPLOADS list has been added to ensure that users can quickly see if data has not been sent to the CareLink Network after a follow-up or insertion due to loss of connectivity during a session.

If patients appear on the Pending Uploads list, connect tablet to a WiFi or cellular network to automatically send the data to the CareLink network.

The app will automatically retry sending the data for displayed patients for up to 7 days.

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Page 27: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERCHECK THE PATIENT CONNECTOR STATUS

Check the status of the patient connector at any time by referring to the Patient Connector Status Indicator.

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Patient Connector connected

Patient Connector charging

Patient Connector battery low

Patient Connector interrupted

Page 28: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERNOTIFICATION BANNERS

Two notification banners have been added to the Reveal LINQ Mobile Manager app to alert users when action is needed to continue uninterrupted usage of the app.

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Authentication will expire in 14 days. Select AUTHENTICATE to continue uninterrupted. You will need to enter the same username and password used during initial setup.

Authentication will expire in 10 days if you do not connect to the internet. Simply connect tablet to the Internet continue to use the app.

Page 29: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERFOR ASSISTANCE

In-Application Contextual Help Look for the button

Help Menu Look for the HELP option in the Application menu

For questions or concerns with the tablet or connectivity: Contact your hospital’s IT help desk Contact tablet manufacturer

For additional assistance with the application or the Patient Connector: Visit LINQmobilemanager.com Contact your Medtronic Representative

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Page 30: YOUR APP-BASED DEVICE MANAGEMENT SOLUTION

THE REVEAL LINQ MOBILE MANAGERBRIEF STATEMENT

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See the device manual for detailed information regarding the instructions for use, the implant procedure, indications,contraindications, warnings, precautions, and potential adverse events. If using an MRI SureScan device, see the MRISureScan® technical manual before performing an MRI. For further information contact your local Medtronic representativeand/or consult the Medtronic website at www.medtronic.com.

Consult instructions for use at this website. Manuals can be viewed using a current version of any major Internet browser. For best results, use Adobe Acrobat® Reader with the browser.

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UC201802662c EE ©2019 Medtronic. All Rights Reserved. 01/2019

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