Yourappointmentmade ea sy.
BASCOM PALMEREYE INSTITUTE
114
E Y E I N S T I T U T E
PALM
BEA
CH G
ARD
ENS
Bascom Palmer Eye Institute
900 N.W. 17th Street • Miami, FL 33136
305-326-6000
Bascom Palmer Eye Institute at Palm Beach Gardens
7101 Fairway Drive • Palm Beach Gardens, FL 33418
561-515-1500
Bascom Palmer Eye Institute Retina Center at Naples
NCH Medical Plaza • 311 9th Street North
Naples, FL 34102
239-659-EYES (3937)
Bascom Palmer Eye Institute at Plantation
1000 South Pine Island Road
Plantation, FL 33324
954-465-2700
YAME-PBG-07/06
E Y E I N S T I T U T E
www.bascompalmer.orgToll Free 800-329-7000
Welcome to Bascom Palmer Eye Institute at
Palm Beach Gardens, part of the University
of Miami Miller School of Medicine. We are
committed to the protection and preservation
of the treasured gift of sight, and are honored
that you have entrusted your vision to us.
We strive to exceed your expectations every
time you visit us.
The information in this brochure will let you
know how to prepare for your appointment,
what you will need to bring with you, how to
get here and what to expect during your visit.
Reading this entire brochure in advance
of your appointment will help ensure
a pleasant visit.
WELCOME TO BASCOM PALMER
2 3
Bascom Palmer is proud to be America’s Best Eye Hospital. Ranked #1 in ophthalmology by U.S. News & World Report. (2006, 2005, 2004, 1998, 1994)
As our patient, you will receive the finest
ophthalmic care available. You will benefit from
having all necessary examinations, diagnostic
tests and medical procedures in one location.
Because we aim to perform all necessary tests
on the day of your appointment to avoid the
need for multiple visits, please be aware that
the appointment may take three to four hours.
You may want to bring reading materials and
a sweater as the building is generally cool.
If you require something to eat or drink during
your appointment, you are welcome to bring
a snack. For your convenience, several restau-
rants are within walking distance of Bascom
Palmer and vending machines are located in
the adjacent Bascom Palmer Surgery Center.
REMEMBER TO BRING THESE ITEMS
WHAT TO EXPECT ON YOUR VIS IT
4 5
❑ Your prescription eyeglasses and all
medications, including eye drops
❑ All pertinent medical records related to
your eyes or vision, including x-rays, MRI
and CT scans of your eye, ophthalmic
diagnostic test results, ophthalmic surgical
notes and summary letters from doctors
❑ Insurance card or proof of insurance coverage
❑ Authorization or referral forms if required
by your insurance company
Questions for your doctor:
6 7
FINANCIAL INFORMATION
Please note that payment, including
co-payments and deductibles, is collected at
the time of your appointment unless prior
arrangements are made.
For your convenience, payment may be made
with cash, personal check, MasterCard, Visa,
American Express or Discover.
For questions regarding insurance or billing, please call our Patient Financial Services office at:
305-326-6340 or800-329-7000, ext. 6340.
Notes
Notes:
A few days before your scheduled visit, our
automated patient appointment operator
may call to remind you of your upcoming
appointment. After listening to the message
on the phone, simply push "1" to confirm
your appointment.
If you are unable to keep your appointment,
push "5" and it will be cancelled.
It’s that easy! If you have caller ID on your
phone, you will see "ClientTell" as the caller.
It is our pleasure to call you and remind you
of your upcoming visit.
8 11
3.75"
Your pupils may be dilated during your visit
making them sensitive to light and causing
blurred vision for several hours. Therefore,
we ask that you bring someone with you to
drive you home because driving with dilated
pupils is not safe or advisable.
Free parking is available adjacent to the building.
If you are unable to find someone to drive
you to your appointment or you require
hotel accommodations during your visit
to Bascom Palmer, the Patient Services
Department can arrange for transportation
services and hotel reservations.
For arrangements and fees, please call
561-515-1526. Please note, a minimum of two working days
is required for transportation arrangements.
TRAVELLING TO YOUR APPOINTMENT
Bascom Palmer Eye Institute at Palm
Beach Gardens is located at 7101 Fairway
Drive, Palm Beach Gardens, Florida. Bascom
Palmer’s new Palm Beach Gardens campus
opened in the summer of 2006. It is located
at the corner of PGA Boulevard and Fairway
Drive across from the entrance to the
Florida Turnpike.
If you would like detailed driving directions,
please visit our web site at:
www.bascompalmer.org
or call 800-329-7000, ext. 82.
Open flap to view map
Naples
Plantation
Miami
Palm BeachGardens
•
• •
•
12 13
PATIENT SERVICES AT BASCOM PALMER
Bascom Palmer patients receive exceptional
care ranging from routine eye examinations
to specialized treatment in all eye diseases
and disorders. The highest standard of
care that is delivered to each patient,
every day, is the keystone of our reputation.
Patient consultation, diagnosis and treat-
ment are available within these core Patient
Service Centers*:
• Vitreoretinal Diseases and Surgery
• Glaucoma
• Corneal and External Diseases
• Laser Vision Correction
• Neuro-Ophthalmology
• Ocular Oncology
• Ophthalmic Plastic and Reconstructive Surgery
• Pediatric Ophthalmology and Strabismus
• Comprehensive Ophthalmology
*Patient Service Centers may vary by location
Bascom Palmer also provides patients with
a full spectrum of state-of-the-art vision
correction procedures and safe, effective
cosmetic treatments to revitalize and renew
appearance. These services include:
• Aesthetic Eyelid and Facial Surgery
• Botox® Injections
• LASIK and Other Vision Correction Surgeries
Please call 800-329-7000 for additional informa-
tion, or visit our website, www.bascompalmer.org.
Our staff is eager to assist you.
CONSIDERING LASIK OR OTHER
VISION CORRECTION PROCEDURES?
Bascom Palmer offers the most
up-to-date eye care procedures
that allow you to see near, far
and everywhere in between –
without eyeglasses. To find out which procedure
is best for you, call 1-877-GO-LASIK.