Your go-to guide to

CHOOSING A PCPThree steps to finding your PCP:

1. Consider thequalities of agood doctorAsk trusted familymembers and friendsfor recommendations.

2. Log in orregister formyWellmark®

to check if thedoctor and facilityare in network.

3.Get to knowthe doctor’squalifications

• Check quality scores. Your healthplan monitors how well doctorscare for their patients acrossmany different measures and thencombines them into a single scorefor you. The higher the number, thebetter the quality score.

• Consider doctor ratings. Otherpatients rate their experience withthe doctor on a scale of 1 to 5.

• Look for recognitions. A doctor’scertifications, designations andachievements will be listed so youcan make an educated decision onwho will be the best fit for you.

Bring these items to your first appointment:

Your Wellmark Blue Cross and Blue Shield ID card. It hasall the information you need to receive services or get a prescription filled.

Your driver’s licenseor another valid photo ID.

The prescription medications and vitamins you’recurrently taking.

A copy of your medical records; if you don’t havethese, you can ask your previous doctor to send them.

Your health history,including chronic conditions and illnesses and previous surgeries.

Any specialists you see

Questions, such as:

How should I contact you when I have a question?

Do you have a patient portal?

What’s the best way to get a prescription refilled?

How far in advance will I need to make an appointment?

Where should I go if I need urgent or emergency care?

Wellmark Blue Cross and Blue Shield of Iowa, Wellmark Health Plan of Iowa, Inc., Wellmark Value Health Plan, Inc. and Wellmark Blue Cross and Blue Shield of South Dakota are independent licensees of the Blue Cross and Blue Shield Association.

Wellmark® and myWellmark® are registered marks of Wellmark, Inc. © 2020 Wellmark, Inc. M-2020980 04/20 AN-T