YOURMOVING OUT
GUIDE
STEP 1|SETTLE BILLSPlease ensure that you settle all bills prior
to departure. You can make payments by logging on to the resident portal and clearing
any outstanding balances. Alternatively come down and see us at Reception, and we’ll be
happy to assist.
STEP 2|REDIRECT MAILMake sure you notify your family and friends of
your change of address. Unfortunately we’re unable to hold or forward any mail for you once you have left. Please check and collect all your
remaining mail on the day you leave. Royal Mail offer a redirection service that you
might find helpful. This allows you to redirect all your mail to any UK or overseas address for 3, 6 or 12 months. Just ask at any Post Office branch, or
visit www.royalmail.com for further details. If you’ve rebooked with us for next year then we can hold your post for you until you return
in September.
As your tenancy is drawing to an end, you’re probably thinking about moving out and the
various challenges that will come with this. Here is a handy step-by-step guide to help make the
process as smooth as possible for you.
2YOUR MOVING OUT GUIDE
STEP 3|CHECKOUT INSPECTION
We’ll have a large number of people departing in a short space of time.
We will be inspecting all rooms from the
22nd - 27th June. If this time is inconvenient for you, please come and see reception.
STEP 4|CLEAN YOUR FLATPlease make sure your room and any
shared accommodation is left in a clean and tidy state – don’t forget the fridge and
cupboards, please also make sure you don’t leave any Blue Tac or pin marks
on the walls.
All rubbish can be placed in the bins and recycling facilities, check with
reception if you are unsure where these are located. If you would like to book a
check out clean from Pinglocker you can either arrange this via their app or speak
to a member of the reception team.
3YOUR MOVING OUT GUIDE
STEP 5|BIKES
Don’t forget to take your bikes with you when you leave.
STEP 6|2017/18
We hate to see you go, if you’d like to stay with us next year we would love to
have you back. If you are continuing your studies or wish to extend your
stay here in London, do visit us at reception to find out what offers are
available to existing residents.
STEP 7|STORAGE
We know how stressful packing up and moving house can be, especially if it means taking all your belongings home just to bring
them back again in September.
Pinglocker offer a simple, hassle free storage solution to all of your storage
needs over the summer. Check them out at www.pinglocker.com
“IF YOU’D LIKE TO STAY WITH US NEXT YEAR
WE WOULD LOVE TO HAVE
YOU BACK”
4YOUR MOVING OUT GUIDE
5YOUR MOVING OUT GUIDE
STEP 8|RETURN KEYS
Once you’re all packed and your room has been emptied, cleaned
and inspected, lock your door and hand your keys in at reception to
a member of staff.
Please note there is a replacement fee for each key that is not returned. If
you choose to deposit your keys with security, out of hours, you are agreeing to a Chapter team member inspecting
your room without you being present, and paying any charges that
damages may incur.
STEP 9|DEPOSIT RETURN
Your deposit will be returned to you within 30 working days of the end of
your tenancy agreement.
Prior to moving out, If you paid a deposit for your tenancy please ensure you
complete a deposit return form with your bank details when you hand your keys
back to the reception team. We will then be able to return your deposit to you.
“LOCK YOUR DOOR AND HAND YOUR
KEYS IN TO A MEMBER OF STAFF”
6YOUR MOVING OUT GUIDE
7YOUR MOVING OUT GUIDE
THANK YOU FOR CHOOSING
CHAPTER SP ITALF IELDS
+44(0)20 3675 [email protected]
CHAPTER-LONDON.COM
@chapterlondon chapterlondon chapterldn