+ All Categories
Home > Documents > YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center...

YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center...

Date post: 20-Apr-2020
Category:
Upload: others
View: 1 times
Download: 0 times
Share this document with a friend
35
YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT
Transcript
Page 1: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Y O U R N E X T B U S I N E S S H U B - A V I B R A N T B U S I N E S S E N V I R O N M E N T

Page 2: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

VISION

A city of distinction where leaders are made, citizens are godly, performance is

competitive, work is done at its best, nurtured in a healthful environment.

Page 3: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

To exercise good governance in the delivery of quality services, accessible for

various communities with responsible engagement.

MISSION

Page 4: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Home of the world’s largest shoes, recognized by the Guinness Book World of Records, are 5.29 meters long, 2.37 meters wide, and 1.83 meters high, and could hold 30 pairs of normal-sized

feet.The gigantic pair can be found in Marikina City, the shoe capital of the Philippines found northeast of the Manila metropolitan area.

It took 77 days in 2002 to build them, using enough material to make 250 regular pairs

Page 5: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Location…

Page 6: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

o Coming from Quezon City, Marikina can be reach via Batasan-San Mateo Road or you can take the Aurora Boulevard-MarcosHighway route.

o On the south side from Pasig City take the E. Rodriguez Avenueor Libis/C5 – FVR road.

o From Cainta take the Felix Avenue (formerly Imelda Ave) route.

o And from Antipolo City via Sumulong Highway and MarcosHighway.

Accessibility…

Page 7: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Festivities…Rehiyon Rehiyon Festival

Angkan Angkan Festival

Page 8: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

in compliance to

Ease of Doing Business and Efficient

Delivery of Government Services Act

2018

(R. A. 11032)

Atty. Nancy V. Teylan

Chief, BPLO

Page 9: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Introduction

Ten (10) years after the devastating Typhoon “Ondoy”,Marikina City have now transcended into other avenues suchas parks, museum, malls, restaurants, car dealership, busterminals, condominiums in addition to shoe making industry.

Thus, Marikina City considered its location as the heart ofMetro Manila, your next business hub, a Vibrant BusinessEnvironment..

Business Permits & Licensing Office (BPLO) becomes amodel of excellence among the departments of the CityGovernment in February 2014, considered also the pilot officeon Business One Stop Shop (B.O.S.S.). It implemented the“portal” system the first of its kind. Even before the passageof R. A. 11032 (Ease of Doing Business), the CityGovernment of Marikina has been implementing the “FILEand PAY” scheme wherein the taxpayers could secure their

Page 10: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

SERVICES OFFERED

New Application

Renewal of Business

Amendments

Occupational Permit

Retirement

Contractors

Special Permits

Certification

Page 11: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

2-STEP PROCESS FLOW (NEW AND RENEWAL)

FILE. Submit duly accomplished

Application Form & RequirementsEVALUATION / ASSESSMENTBILLING & PERMIT

PAY. The business applicant proceeds

to the “Treasurer’s Office” to pay the assessed business taxes, fees and charges.

Page 12: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

3

1 Zoning Clearance

Photo of Establishment (showing signboard & sidewalk)

Other National Agencies requirements

2

REQUIREMENTS FOR NEW BUSINESS

Page 13: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

REQUIREMENTS FOR RENEWAL OF BUSINESS

1 Marikina Business Portal Compliance

Online Verification (Virtual B.O.S.S.)

Section 11. Streamlined Procedures for the Issuance of Local BusinessLicenses, Clearances, Permits, Certification or Authorizations

f. Barangay clearances and permits related to doing business shall beapplied, issued, and collected at the city/municipality

EODB

EGSDAct of 2018R.A. 11032

Page 14: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

WHAT IS MARIKINA BUSINESS PORTAL?

It is a web-based information system developed by ManagementInformation System and Call Center (MISCC) that enablesinteraction of different offices linked to the business process.

It is an electronic workflow with database of registered businessesthat lets the approving office to schedule site inspection and updatethe business records without having to go to their individual offices.

Date Implemented: 2014

Page 15: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

HOW DOES IT WORK?

Open Browser (Google, Firefox etc.)

Type: http://business.marikina.gov.ph/portal/client/search.asp

Page 16: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Get your Account No.

In your Billing and Permit…

Page 17: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Type: Account No.

Click

Page 18: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Business Status….

The system allows concerned OFFICES to monitor unattended and unassigned

inspection schedules.

The system provides transparency by allowing business owners to check their

application status online – what office is taking so long to process,

requirements they might have missed, etc.

Page 19: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Benefits….

1. faster means of interaction

of different offices

2. constituents will be eager

to pay their taxes on time

3. fast way of getting permits

4. eventually help increase

the City’s revenue

1. can view status of their

business registration and

annual clearances thru

internet

2. Customer Satisfaction

3. Less time

4. Effort

5. stress

Page 20: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

BPLO

Streamlining

Business Permits and

Licensing System

Page 21: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Executive Order No. 009 Series 2010“Establishing a simplified business process in Marikina City”

Ordinance No. 175 Series 2003“The Marikina Investment Code of 2004”

Section 6. Powers and Duties of the Board

# 6. To designate a Business One-Stop-Shop (BOSS) that would

expedite the processing of documents/papers of approved

applications/investment plans.

Chapter II: ONE BUSINESS PERMITTING SYSTEM

Section 4. Utilization of Business One Stop Shop (B.O.S.S)

Page 22: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

STREAMLINING OF

ISSUANCE OF LOCAL BUSINESS LICENSES

DILG-DTI-DICT JMC 2016-1: Revised

Standards on the Issuance of

Business Permit

1. Use of Unified Business

Application Form

2. Establishment of Business One

Stop Shop (BOSS)

3. Automation of their business

permitting and licensing system

4. Provision of standards for BPLS

Page 23: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

BPLS StandardsDILG-DTI-DICT JMC No.01 series of 2016

New Application

One (1) day, or two (2) days

At most

Renewal

Less than one (1) day, or one

(1) full day at most

No. of Steps

At most three (3) steps for both new and renewal of

business registration

Use of Unified Form

Unified Form (Print document and Electronic document)

No. of Signatories

at most two (2) signatories – the Mayor and Treasurer/BPLO

with alternative approving signatories

Page 24: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

BPLS COMPLEMENTARY REFORMS

Streamlining procedures for

securing Fire Safety Inspection

Certificates (FSIC)

Setting-up of a Business One-

Stop-Shop (BOSS)

Conducting joint Inspections

for licenses and permits

Computerizing and automating

business permit application

processes

Online applications

Electronic means (e.g. electronic mail) of providing businesses with tax order of

payments

Online-payments

Online means (e.g. electronic mail) for transmitting

business permit and other corresponding clearances and

permits or via courier services;

Automation of BPLS process

DILG-DTI-DICTJMC No.01 series of 2016

Page 25: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Reduce Processing Time (R. A. 11032)

Simple transactions

Complex transactions

Highly Technical Application

working days

another

twenty (20)

working days

extension

For those

requiring

Sanggunian

Actions

Page 26: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

One Assessment, One Payment

Electronic Signature

Page 27: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Ordinance No. 049 Series of 2018“Integration of Barangay Clearance”

“Ordinance providing for the integration of barangayclearance fee to the Business Permits and Licensing System(BPLS) under sec. 11 of the R. A. No. 11032 also known as“Ease of Doing Business and Efficient Government ServiceDelivery Act of 2018”.

Ordinance No. 072 Series of 2011

“Ordinance providing for the classification of businesses operating in the City of Marikina that are subject to issuance of barangay clearance and prescribing the rates of payment to be imposed thereon”

Page 28: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

MOA between LGU-Marikina & BFP

Page 29: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

MODE OF COLLECTION/REMITTANCE – BFP AND THE BARANGAY

3

4

5

1 One-Time Assessment & Payment

Taxpayer pays to City Treasury

City Treasury generate total Collection

Prepare Voucher

Payment by Cheque

2

Page 30: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Renewal Period 2019…

Page 31: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Tax Incentives…

Ordinance No. 70 Series of 2014“Granting discounts on Business Tax and Regulatory Fees to Senior Citizen who areengaged in or conducting business in the City of Marikina”

Ordinance No. 01 Series of 2016

“Ordinance extending the implementation of Ordinance No. 16 Series of 2011Entitled: Ordinance Granting Business Tax for Exemption and relief to localfootwear and other leather goods manufacturers of Marikina”

I. for New Business

a. For New Business CY 2016 - No Business Tax

b. On the 2nd year of operation - 75% Discount on Business Tax

c. On the 3rd year of operation - 50% Discount on Business Tax

d. On the 4th year of operation - 25% Discount on Business Tax

II. for Business presently in operation

30% Discount on Business Tax for five (5) years

Ordinance No. 050 Series of 2018

“Ordinance Providing for full Business Permit and Business TaxExemption for Sari-sari Stores and Carinderias in Marikina City”

Page 32: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

Routinary Inspection

1. Issue first notice of violation.

2. Issue second notice of violation.(in case of non-compliance with the 1st notice)

3. Issue final notice of violation.(in case of non-compliance with the 2nd notice)

4. Issue Stop Order and CLOSURE of business.

(upon recommendation of concerned offices)

5. Indorse to the City Legal Office for appropriate action.

6. Filing of case

For business establishment operating without business permit.

Page 33: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

14,000

15,000

16,000

17,000

18,000

19,000

20,000

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

14,578

14,932 15,064

15,502

16,128

16,677

17,402

18,439 18,535

19,241

Total Registered Business Establishments

Page 34: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

BPLO Collection

300,000,000.00 400,000,000.00 500,000,000.00 600,000,000.00 700,000,000.00 800,000,000.00

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

400.7 M

401.7 M

436.5 M

465.5 M

550.2 M

539.2 M

600.9 M

661.9 M

710.4 M

753.2 M

Page 35: YOUR NEXT BUSINESS HUB - A VIBRANT BUSINESS ENVIRONMENT · Information System and Call Center (MISCC) that enables interaction of different offices linked to the business process.

B…. BUSINESS

P…. PERMITS &

L…. LICENSE

O…. ORA MISMO

Thank You !!!


Recommended