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YOUR POLY , JABRA AND KONFTEL DISTRIBUTION PARTNER IN AFRICA ISSUE 2020
YOUR POLY, JABRA AND KONFTEL DISTRIBUTION PARTNER
IN AFRICA
ISSUE 2020
Our mission is to deliver cutting edge
telecommunication solutions backed up by
exceptional service and after sales support to
ensure our customers achieve their objectives
and remain competitive.
THE INDEX
Our mission and vision
Our vision is to build the biggest and best value
add distribution chain across the African continent
by delivering cutting edge telecommunication
solutions, complemented by excellent service and
after sales support - aimed at exceeding clients’
expectations.
03
03About us04
Distribution network05
Our services06
Our brands07Poly08
Jabra09
Konftel10
Contact centre headsets14
Unified communications18Wireless headsets23
Audio conferencing26
Video conferencing30
Microsoft Teams Rooms35Software38Our partners & customers43
Headset Solutions is the proud distributor of Poly, Jabra and Konftelproducts in Africa.
Our extensive African footprint and comprehensive inventory allows usto offer fast and effective support to all our partners. With more than 1Million headsets sold over the last 10 years, we are South Africa’s leadingsupplier of headsets as well as the fastest growing video distributor. Our comprehensive product portfolio allows us to cater for every customers Headsets, Audio conferencing and Video Conferencing requirements. From the smallest home office to the largest enterprise solutions. We have been delivering cutting edge telecommunication solutionsbacked up by exceptional service & after sales support to ensure ourcustomers achieve their objectives & remain competitive for the last 3decades (since 1990) Becoming leaders on the African continent is a goal we are realizing dayby day.
ABOUT US
CORPORATE RESPONSIBILITY
LARGE DISTRIBUTION NETWORKACROSS 24 AFRICAN COUNTRIES
• Angola
• Botswana
• Cameroon
• Cote d’Ivoire
• DRC
• Ghana
• Kenya
• Lesotho
• Reunion
• Rwanda
• Senegal
• Seychelles
• Tanzania
• Uganda
• Zambia
• Zimbabwe
• Madagascar
• Malawi
• Mauritius
• Mozambique
• Namibia
• Nigeria
• South Africa
• Swaziland
HEAD OFFICE
0504
Reducing our Carbon Footprint:BEE - Level 3
Power 200 Solar Panels (50kWP) supplies our offices with all our electric it needs.
Water Our building is using bore hole water via UF Filtration Systems - off grid.
Electric Car Reducing our carbon foot print.
Work from Home Headset Solutions embraces work from home solutions
OUR BRANDSOUR SERVICES
Value Added Distributor making use of Channel partners to resell products to End-Users.
WarehousingIn-house warehouse and distribution facilities.
Distribution NetworkLarge Distribution network across 24 African countries.
Multiple LanguagesWe are able to communicate with our partners and their customers in more than 5 languages.
Technical Support CentrePre and post technical support, on-site technical support, warranty management and training programs.
Internal Sales DepartmentLead Generation campaigns for partners, above the line marketing campaigns.
Virtual Service CentreOnline web based asset tracking software for contact centres.
Service Level Agreements (SLA’s)On-site service level agreements.
Customer Service Help DeskGeneral enquiries, order fulfilment, logistics management.
Sales SupportPre and post-sales support. Assisting partners to close deals on-site.
Marketing CampaignsDedicated marketing campaign assistance for channel partners
Product TrainingPartner staff product training, online product training.
Warranty ManagementManage the full product warranty chain on behalf of vendors.
Online Partner PortalLive updated information regarding your account, Stock availability, open invoices, samples, Orders, pricing, etc
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At Jabra we understand what it takes to create best-in-class sound solutions. We do it by delivering improved experiences. These are reflected in products that are engineered for you – giving you what you need for an unsurpassed calls and music experience.
For Jabra, form reflects function. By understanding your needs, whether that’s the best sound for calls and music or enhanced features for concentration and collaboration, we think about what you want and how you’ll use it. Our headphones and headsets are the perfect sound solutions for the office, the commute, the gym or being out in the elements – whatever you need, wherever you need it, we have world-class products to meet your demands.
Poly is the global communications company that powers authentic human connection and collaboration. Face to face, we sift and sort millions of verbal and non-verbal cues to glean meaning. Poly is finding new ways to inject these cues into audio and video communication to replicate the face to face experience. To build intimacy. To break walls and span distance. To nurture the simplicity and beauty of human connection.
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Konftel is a leading global company and strong brand, within audio conferencing solutions. Since 1988 Konftel’s mission has been to help people around the world to conduct meetings despite distances. Based on their success, we know that audio conferencing is a great way to save time, money and at the same time contribute to a better environment.
Good quality is essential for efficient meetings and that is why their patented audio technology OmniSound®, is built into all Konftels’ phones. Konftel deliver a reliable audio conferencing solution where your meeting experience is put first. Their conference solutions are developed with the user in focus in order to provide easy-to-use products with excellent and clever design.
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PRODUCT RANGE
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Contact centre employees who need a premium all-day headset.
EncorePro 700 Series
• Extendable boom for maximum voice pick-up and noise cancelling• Premium materials provide strength and all-day comfort• High-quality wide band stereo audio support with SoundGuard
DIGITAL hearing protection
• Aircraft-grade aluminum joints; uni-body boom construction• Audible and visual cues for optimal boom positioning• High-quality wide band audio support with SoundGuard hearing
protection• Voice tube option available
EncorePro 500 Series
Contact centre employees who need an all-day headset.
EncorePro 300 Series
• Integration with UC clients• Bluetooth with HS• USB for PC-based collaboration• Meeting size: up to 20 people• Battery operated• Recording on memory card
Everyone wins.
Your most valued staff answers the calls that come into your business every day. These are the people you trust to talk directly with your customers. Find out how you can provide a better customer experience by empowering your staff with superior audio technology.
CONTACT CENTREHEADSETS
The best corded headset.
Jabra BIZ 2400 Series
Jabra BIZ 2300 Series
The voice of your brand.
Jabra BIZ 1500 Series
Professional. Affordable. Durable.Connecting headsets to PC’s softphones in contact centres
DA SERIES USB AUDIO PROCESSOR
Have softphones in your contact center? Make the most of them with Plantronics DA Series USB audio processors. Connect any Plantronics Quick Disconnect (QD) headset to your PC to deliver exceptional audio and control. Gain deeper insights into calls and meet OSHA and Noise at Work specifications. And if you add Plantronics Manager Pro, an additional service, you can make the experience better on both
• Call controls and Quick Disconnect for walkaway convenience• Superior noise and echo cancellation for richer, clearer conversation• Downloadable firmware updates
Contact centre employees who need a premium all-day headset.
EncorePro 700 Digital Series
• Excellent noise cancelling• Sleek design• Premium materials• Leatherette ear pads• Adjustable fit• Monaural and binaural wearing styles
• Flexible unibody boom• Aircraft-grade aluminum joints• Laser-welded construction• Visual and tactile positioning guides• Noise-cancelling microphone• Adjustable fit• Inventory management• Monaural and stereo wearing styles
EncorePro 500 Digital Series
The headset for call centre heroes.
Enjoy the award-winning,
lightweight design and
superior audio of the
EncorePro Series USB corded
headset paired with the DA90
USB audio processor.
• Connect to a desk phone or softphone via USB or QD1
• Easy integration with many telephone systems and UC platforms• Crystal-clear conversations• Lightweight, sturdy design and professional quality• Choice of mono or duo speakers• Foam ear cushions that lead heat away from the ears for all-day
comfort
• Connect to a desk phone or softphone via USB or QD1
• Super call clarity • Better conversations for the contact center• Keep your contact center agents happy• Foam or leather-feel ear cushions for added comfort• The contact center headset that is built to last• USB versions offer easy in-line call management• Air Shock microphone reduces unwanted “pops” for better call
• Simple intuitive design for fast user adoption• Improves employee productivity• Easy to deploy and manage• Future-proof investment - free software upgrades available • Crystal-clear sound
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Office and mobile professionals who want to make and take calls hands free without noise disruption in the office.
Voyager 4200 Series
• Connect to your desk phone, PC/Mac or your mobile phone with Bluetooth• Range of up to 91 m/300 ft (line of sight) using Class 1 Bluetooth Connectivity• Stay connected all day with charging base options• Dedicated Teams button on Microsoft Teams versions• Microsoft Teams certified in 2020
Blackwire 3300 Series
• Available in monaural ( C3310/C3315) or hi-fi stereo with passive noise reduction (C3320/C3325)
• Variants include universal USB or USB-C• Connectivity to smartphone and tablet via 3.5 mm (C3315/C3325)• Intuitive in-line controls to answer/end calls, control volume, and mute• PC wide band audio with noise-canceling microphones for high-quality PC
telephony• Plantronics Manager Pro, an additional purchase, enables your IT team to gain
insight into every compatible Plantronics headset being used company-wide
For faster UC deployments.
Blackwire 5000 Series
• Connects to PC and Mac ® via USB• Ideal for users with extensive PC communication and multimedia; featuring
smart sensor technology• Dynamic EQ, microphone frequency response 100 Hz–8kHz optimal for
wideband voice telephony• SoundGuard®: Acoustic limiting for protection against sounds above 118 dBa
Take your calls without a click.
18UNIFIEDCOMMUNICATIONS
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This makes voice and video communications easy so you can worry about what you say, not what device you’re using to say it. Seamless integration with all UC solutions powers clear voices, noise-free conversations, and connection to every device.
Jabra Evolve 20 Series
Jabra Evolve 65t SeriesVersatile as you.
Voyager 6200 UC
• Professional-grade audio with enhanced digital signal processing• On-demand active noise canceling• Build-in versatility in a neck band with earbuds• Incoming call alert• Dynamic mute alert• Class 1 Bluetooth with 98 ft/ 30m wireless range• Customizable call and media options• Hi-fi stereo and passive noise canceling with earbuds• Unified communications-ready• Dedicated mute button
Voyager 5200 Series
• Connect to your desk phone, PC/Mac or your mobile phone with Bluetooth• Range of up to 75 m/250 ft (line of sight) using Class 1 Bluetooth technology• Choice of the latest USB-C or current USB-A Bluetooth Connectivity• Stay connected all day with charging base options• Dedicated Teams button on Microsoft Teams versions• Microsoft Teams Certified in 2020
Office and mobile professionals who want to make calls hands free in and out of the office.
Voyager Focus UC
• Active noise cancelling (ANC) helps block sounds in noisy environments• Smart sensors route, auto-answer, and auto-mute calls• Hi-fi stereo sound creates a more immersive experience • Dynamic mute alert feature alerts when you try to talk while muted• Microsoft Teams Certified in 2020• Zoom supported
Office professionals who need a premium stereo Bluetooth headset.
• Clearer conversation for greater efficiency• Manage calls easily• Flexible Plug and Play connectivity• All day comfort• Made for voice calls and music• Passive noise cancellation• Easy call management using control unit
Professional headset with easy call management and great sound for calls and music.
Jabra Evolve 75 Series
• World-class speakers and HD voice• Superior active noise cancelling (ANC and integrated busylight• Dual Bluetooth® connectivity to two devices at the same time for calls
and music, with the flexibility to move up to 100ft/30m away from your connected device
• Outstanding sound for calls and music
Engineered to free your concentration. Professional wireless headset for freedom in the open office.
• 4-microphone professional sound• Up to 15 hours of battery life• Blocks out background noise• Simultaneously connects to two devices at the same time
Engineered to be the world’s first UC-certified true wireless earbuds.
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Jabra Evolve2 40 Series
• Corded headset• Great for stationary work• USB-A/USB-C connectivity• Connect to 1 device
Engineered to keep you on task. Exceptional audio, outstanding noise isolation, superior comfort.
Jabra Evolve2 85 Series
• Up to 37 hours battery life• Bluetooth, up to 30m• Great for flexibility in noisy offices• Connect to up to 2 devices
Engineered to keep you focused. The best headset for concentration and collaboration.
Jabra Evolve2 65 Series
• Up to 37 hours battery life• Great for flexibility in noisy offices• Bluetooth, up to 30m• Connect to up to 2 devices
Engineered to keep you agile. Work anywhere with superior wireless audio performance.
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23Dect headsets delivering premium comfort, durability, noise-canceling technology and more.
WIRELESSHEADSETS
Wireless headset system.
CS500 Series
• Elegant magnetic headset docking (CS540, CS530)• Lightest DECT wireless headset on the market (CS540)• Adaptive power system optimizes for range and talk time• Noise-canceling microphone• Enhanced Digital Signal Processing (DSP)• provides more natural sounding voice• Deskphone or USB connection
• Only DECTTM headset with active noise canceling (Savi 8220)• Certified to the official DECTTM Forum security standards• Noise canceling microphone with close conversation limiting• Lastest DECTTM technology supports wide band audio without
impacting user density• Microsoft Teams Certified in 2020• Zoom supported
Savi 8200 Series
Enterprise and Contact Centre professional who need to connect to desk phones, PCs, and/or mobile devices.
Savi 7200 Series
• Roaming range up to 120 m/394 ft• Up to 12 hours of talk time with each charge• Conference up to four headsets on a single base
Office workers who need workspace, head mobility, range and connectivity to desk
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Jabra Engage 65 Series
Jabra Pro 930 Series
Jabra Engage 75 Series
• Industry-leading wireless performance and density• Advanced noise-cancelling microphone for crystal-clear calls• All-day talk-time and integrated busylight
Engineered to be the world’s most powerful professional wireless headsets.
• Industry-leading wireless performance and density• Advanced noise-cancelling microphone for crystal-clear calls• All-day talk-time and integrated busylight• Increase availability for calls
Engineered to be the world’s most powerful professional wireless headsets.
• Long range – take calls over 100 metres away from your desk• World-class sound – HD Voice & noise-cancellation• Easy to use – Plug-and-play with 12-hour battery
Wireless headset series optimised for use with all leading desk phones and softphones.
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26We offer a leading range of audio conferencing equipment to connect to any platform and UC environment.
AUDIOCONFERENCING
Audio Conferencing IP
TRIO C60One device. Many possibilities.
• Legendary voice quality with up to 22 kHs audio, 6 m/20 ft pickup
• Meeting initiation with one-touch join
• Allows connectivity to multiple platforms
• Audio connectivity from mobile device (USB, Bluetooth)
• Microsoft Teams and Skype for Business certified conference phone
TRIO 8800Customer favourite.
• Legendary voice quality with up to 22 kHs audio, 6 m/20 ft pickup
• Meeting initiation with one-touch join
• Allows connectivity to multiple platforms
• Audio connectivity from mobile device (USB, Bluetooth)
• Microsoft Teams and Skype for Business certified conference phone
KONFTEL 300IPx Series
The Art of Easiness.
• Support for Konftel Unite
• Built-in bridging function
• USB for PC-based collaboration
KONFTEL 800IP Series
True Conference Delight.
• OmniSound®
• Daisy-chain connection
• Built-in bridge for 5-way calls
• Meeting size: more than 20 people
• SIP
• OmniSound® with HD audio
• Meeting size: more than 20 people
• Multi-connectivity
• Support for Konftel Unite
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Jabra Speak 710Premium portable speakerphone with amazing sound for conference calls and music.
• Immersive sound for calls and music• USB or Bluetooth connection to smart device• Up to 15 hours battery• In-room coverage for up to 6 people• One Access MS Cortana• Siri, and Google assistant• Compatible with all leading UC platforms
Jabra Speak 810Professional stationary speakerphone with crystal clear sound for larger conference rooms.
• Unique Jabra ZoomTalk microphones - you hear the person presenting and nothing else.
• Mains powered so you don’t need to worry about battery life.• USB charge output - so you can change your smart device whilst you
present.
Konftel Ego Series
Personal Conferencing. Anywhere.
• Small and portable• Compatible with Skype for Business• Meeting size: up to 6 people
Konftel 55Wx Series
All-in-one. Your way.
• Integration with UC clients• Bluetooth with HS• USB for PC-based collaboration
Audio Conferencing USB
• Meeting size: up to 20 people• Battery operated• Recording on memory card
• OmniSound with HD audio• LCD screen
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Calisto 5200 Series
One device. Many possibilities.
• Plug-and-play USB or 3.5mm cable connection with convenient cord management
• Amazing audio quality with full-duplex audio, 360-degree room coverage, and dynamic mute alert
• Compact and portable with included carrying case• Microsoft Teams Certified in 2020• Zoom supported
Calisto 5300 Series
Telecommuters needing a plug-and-play USB speakerphone.
• Convenient carry case and integrated cable management• Manage calls with answer/end, mute and volume• Connect to PC with USB and smartphone or tablet with Bluetooth• 360-degree microphone for conference-quality audio• Dedicated Microsoft Teams button on Calisto 5300, Microsoft and Calisto
5300 Microsoft, BT600 versions
Calisto 7200 Series
Great sound simplified.
• Connect to PC via USB or mobile device via Bluetooth• Poly Noise Block technology automatically eliminates non-speech
background noise• Talk time up to 10 hours on a single charge• Zoom supported
Collaboration is calling
Just because you’re meeting in a small space doesn’t mean you don’t have big expectations. The Calisto 7200 speakerphone doesn’t disappoint. Get started quickly with stress-free USB or Bluetooth connectivity and intuitive controls. Conversations flow naturally, with four directional microphones that filter out unwanted noise. So, relax. It’s going to be a great meeting.
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Studio X30 Series
Customer favourite.
• Legendary voice quality with up to 22 kHs audio, 6 m/20 ft pickup• Meeting initiation with one-touch join• Allows connectivity to multiple platforms• Audio connectivity from mobile device (USB, Bluetooth) • Microsoft Teams and Skype for Business certified conference phone
Studio X50 Series
Radically simple video conferencing.
• Rich, room filling audio• Advanced microphone design• Smart camera• Noise blocking innovations• Cloud video software built right in• Dual display port
Codec Systems
30We offer a leading range of video conference equipment from the smallest working from home solutions to full scale integrated immersive solutions.
VIDEOCONFERENCING
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G750 Series
Mid-size to large rooms conferencing needing custom designed video conferencing.
• Ultra HS 4K video and content resolutions• Content is shared wirelessly from any device• A single user interface for sharing content and video conferencing • Content annotation and digital white boarding
Konftel CC200 Series
All-in-one video. Come as you are.
• All-in-one design• No computer needed• SIP/H.323• Meeting size: up to 6 people• 4K camera sensor• Full HD Video 1080p• USB• Bluetooth®
NEW
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Studio SeriesPremium USB video bar.
• Hear sound in meetings like never before• Experience video that feels natural• Keep it simple for IT to manage and deploy
EagleEye Cube Series
• See everyone on the call like they’re in the room• Let people sit where they want and stay in frame• Hear every word for more productive meetings• Get up and running fast with easy installation
Smart video-conferecning camera.
EagleEye Mini Series
• See things (and people) with perfect clarity• Get up and running in seconds—no drivers needed
HD video-conferencing camera.
USB Systems
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Konftel Cam20 Series
• 4K Ultra HD• 123° field of view• Easy installation• USB 3.0• Free software updates
Show everyone. In the minutest detail.
Konftel Cam50 Series
• Exceptional image quality• HD 1080p 60fps• Pan-Tilt-Zoom• 12x optical zoom• USB 3.0• Free software updates
Capture perfection.
PanaCast Series
• Certified for use with Microsoft Teams & Zoom• 180° field of view• Intelligent Zoom• Plug-and-play
Engineered to be the world’s first intelligent 180° Panoramic-4K plug-and-play video solution.
35Poly + Microsoft is not a nice to have, it’s a need to have for any organization that is committed to delivering the richest and most complete Teams experience. Poly delivers the solutions that meet every collaboration need across and outside your organization.
Microsoft Teams Rooms
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See teamwork in action
Sometimes with just one glance, you know you’ve made your point. The value of real human connection in business is making video central to work today. That’s why our Microsoft Teams video collaboration solutions offer unmatched choices for a range of needs. Our native Microsoft Teams solutions include collaboration bars, Microsoft Teams Rooms devices, USB peripheral solutions, and video interop solutions for legacy devices.
G10-T Series
• Keep your meetings rooms neat• Arrange the conference room to fit your needs
Base kit for Microsoft Teams Rooms
G40-T SeriesSmall/medium room system for Microsoft Teams
• Keep your meetings rooms neat• Poly NoiseBlock, Acoustic Fence, and Poly MeetingAI• Arrange the conference room to fit your needs
G80-T SeriesSmall/large room system for Microsoft Teams
• Keep your meetings rooms neat• Poly signature audio and video technologies• Arrange the conference room to fit your needs
DATA SHEET©2020 Plantronics, Inc. All rights reserved. Poly and the propeller design are trademarks of Plantronics, Inc. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. 02.20 653369
LEARN MORE
For more information on Poly Lens visit www.poly.com/lens
POLY LENS
Now you can make collaboration better for every user in every workspace. Poly Lens gives you a window into collaboration environments across your entire organization, with a spotlight on how spaces and devices are being used. Get a clear picture of what’s working and where you can improve and take control with fast device onboarding. Cloud access delivers flexibility, agility, and security, adding value without heavy IT lifting. No need to buy servers means more bang for your budget. Everything you need to make the most of your workspace is right at your fingertips.
• Frictionless device onboarding using easy to use QR code or pin code makes linkingthousands possible without heavy technical support, while single sign-on offer secureand easy user access
• Extend your reach and increase control using interactive maps and filters to geolocatePoly devices
• Simple layout with intelligent news feed highlights the most important andmeaningful actions and insights
• Gain flexibility and room to grow by maintaining valuable and historical insights whenchanging VaaS providers
DEVICE MANAGEMENT AT SCALE, INSIGHTS THAT MATTER
BENEFITS
• Tackle key issues fast with a simplelayout that highlights notable insights
• Understand what’s working and whatneeds attention by clearly viewingusage trends and environmental data
• Amplify your business budget with zerocapital expense for buying, poweringand maintaining servers
• Streamline operating costs by makingmore informed unified collaborationinvestment decisions aboutdevice adoption
FIND OUT MORE
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38We offer a leading range of video conferencing equipment which feature brands such as Poly (Polycom & Plantronics), Konftel and others.
SOFTWARE
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HEADSET ANALYTICS AND MANAGEMENT SOLUTION
• Gain insights into your headset deployment success
• Centrally manage and drive headset adoption
• Monitor in real-time from anywhere
• Integrate into existing business systems
ENGAGEINTERACT
COMMUNICATE
Headset Solutions is the proud distributor of Poly, Jabra and Konftel products in Africa.
Our extensive African footprint and comprehensive inventory allows us to offer fast and effective support to all our partners. With more than 1 Million headsets sold over the last 10 years, we are South Africa’s leading supplier of headsets as well as the fastest growing video distributor.
Our comprehensive product portfolio allows us to cater for every customers Headsets, Audio Conferencing and Video Conferencing requirements. From the smallest home office to the largest enterprise solutions.
We have been delivering cutting edge telecommunication solutions backed up by exceptional service & after sales support to ensure our customers achieve their objectives & remain competitive for the last 3 decades (since 1990)
Becoming leaders on the African continent is a goal we are realizing day by day.
For more information visit: https://www.headsetsolutions.co.za
Where to buy:
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BECAUSE ANYWHERE CAN WORKWORK ANYWHERE,
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WE NEED COLLABORATIONMORE THAN EVER.
SOLUTIONS FOR THE NEW OFFICE
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Headset Solutions
Head Office: Communication Centre
Urtel Crescent, Somerset Mall, 7310 Cape Town
T: +27 (0)21 840 2200
T: 0860 100 860
