UNITED STATES DISTRICT COURT FOR THE
SOUTHERN DISTRICT OF FLORIDA
M iami Division
Case Number: 14- ZZIZ9-CIV-M ARTINEZ-GOODM AN
FEDERAL TRADE COMM ISSION andSTATE OF FLORIDA ,
Plaintiffs,
VS.
YOUR YELLOW PAGES, m C., a Floridacorporation, also doing business as EBS
COLLECTIONS,
RAPID PAGES, INC., a Florida
com oration, also doing business as RAPID
YELLOW PAGES,
CITY PAGES lNC., a Florida comoration,!
also doing buslness as CITY YELLOW
PAGES and ONLINE CITY YELLOWPAGES,
DONOVAN B. HINDS a/k/a Donavan B.
Hinds, individually and as an officer,director, or owner of YOUR YELLOW
PAGES, INC. and CITY PAGES, lNC.,
ANDREW BEITLER, individually and asan officer, director, or owner of RAPID
PAGES, INC., and
ERNEST BAXTER a/k/a Ernest Baster
a1Va Carl Jenkins, individually, and as an
officer, director, manager, or owner of
YOUR YELLOW PAGES, lNC., CITYPAGES, INC. and RAPID PA GES, INC.,
Defendants.
FINAL JUDGM ENT AND ORDER FOR PERM ANENT INJUNCTION AND OTHER
EOUITABLE RELIEF AS TO DEFENDANT M PID PAGES. INC.
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On June 9, 2014, Plaintiffs Federal Trade Commission and State of Florida filed their
Complaint For Permanent lnjunction And Other Equitable Relief in this matter pursuant to
Section 13(b) of the Federal Trade Commission Act (ESFTC Act''), 15 U.S.C. j 53(b), and Sedion
501.20441) of the Florida Deceptive and Unfair Trade Practices Act (StFDUTPA''), Fla. Stat.
j 501 .20441), against: Your Yellow Pages, lnc., Rapid Pages, Inc., City Pages, lnc., Donovan B.
Hinds, Andrew Beitler, and Ernest Baxter. (ECF No. 1J
Defendant Rapid Pages (ûiDefendanf') has failed to file a timely response to the
Plaintiffs' Complaint, as the Clerk of Court has noted by entering defaults against it. (ECF No.
45.) Plaintiffs have therefore filed their Motion for Entry ofDefault Judgment as to Defendant
Rapid Pages, Inc. (the tdMotion'') (ECF No. 471.
The Court has considered the Plaintiffs' M otion and supporting exhibits, as well as the
entire record in this matter, and hereby GRANTS Plaintiffs' M otion For Entry of Default
Judgment as to Defendant Rapid Pages, lnc. (ECF No. 471.
IT IS THEREFORE ORDERED, ADJUDGED, AND DECREED as follows:
FINDINGS
1. This is an action by the FTC under Sections 5(a) and 13(b) of the FTC Act, 15
U.S.C. jj 45(a) and 53(b) and by the State of Florida under Section 501.20441) of the FDUTPA,
Fla. Stat. j 501.20441). Plaintiffs' Complaint seeks permanent injunctive relief against Defendant
in connection with its offering for sale or sale of business directory listings in violation of
Section 5(a) of the FTC Act, 15 U.S.C. j 45(a), and Section 501.204(1) of the FDUTPA, Fla.
Stat. j 501.204(1), and seeks equitable monetary relief in the form of consumer restitution and/or
disgorgement. Pursuant to Section 13(b) of the FTC Act, 15 U.S.C. j 53(b), the FTC has the
authority to seek the relief contained herein. Pursuant to Florida Statutes Sections 501.20342),
501.207, 501.2075, and 501.2077, Fla. Stat. jj 501.20342), 501.207, 501.2075 and 501 .2077 the
State of Florida has the authority to seek the relief contained herein.
This Court has jurisdiction over the subject matter of this case and personal
jurisdiction over the parties hereto.
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The Plaintiffs' Complaint (ECF No. 1j states claims upon which relief may be
granted under Sections 5(a) the FTC Act, 15 U.S.C. j 45(a), and Section 501.20441) of the
FDUTPA, Fla. Stat. j 501.204(1).
4. Venue in the Unites States District Court for the Southern District of Florida is
proper pursuant to 28 U.S.C. j 1391(b)(2), (c)(2), (c)(3), and (d) and 15 U.S.C. j 53(b).
5. The activities of Defendant are dsin or affecting commerce'' as tscommerce'' is
defined in Section 4 of the FTC Act, 15 U.S.C. j 44 and as Sftrade or commerce'' is defined in
Florida Statutes Section 501.203(8), Fla. Stat. j 501.20348).
6. Defendant Rapid Pages was properly served with the Summons and Complaint in
this matter (ECF No. 33) and failed to file any responsive pleading as required by Federal Rule
of Civil Procedure 12(a). The Clerk entered a Clerk's Default as to Defendant Rapid Pages, lnc.
on November 17, 2014 (ECF No. 451.
7. The factual allegations in the Plaintiffs' Complaint (ECF No. 1q are taken as true
against Defendant Rapid Pages, lnc. Those allegations and the evidence supporting them
establish that Defendant Rapid Pages, Inc. violated Section 5(a) of the FTC Act, 15 U.S.C. j
45(a), and Section 501.204(1) of the FDUTPA, Fla. Stat. j 501.204(1).
8. The Court now finds that, in connection with the offering for sale or sale of
business directory listings, Defendant Rapid Pages, Inc. has violated Section 5(a) of the FTC
Act, 15 U.S.C. j 45(a), and Section 501.20441) of the FDUTPA, Fla. Stat. j 501.204(1), by
falsely representing to consumers, expressly or by implication, that consumers have a preexisting
business relationship with Defendant.
9. The Court further finds that, in cormection with the offering for sale or sale of
business directory listings, Defendant Rapid Pages, lnc. has violated Section 5(a) of the FTC
Act, 15 U.S.C. j 45(a), and Section 501.20441) of the FDUTPA, Fla. Stat. j 501.20441), by
falsely representing to consum ers, expressly or by implication, that the consum ers have agreed to
purchase a listing in Defendant's business directory.
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10. The Court further tsnds that, in connection with the offering for sale or sale of
business directory listings, Defendant Rapid Pages, Inc. has violated Section 5(a) of the FTC
Act, 15 U.S.C. j 45(a), and Section 501.204(1) of the FDUTPA, Fla. Stat. j 501.20441), by
falsely representing to consum ers, expressly or by implication, that the consum ers owe m oney to
Defendant for a listing in Defendant's business directory.
1 1 . lt is proper in this case to enter a permanent injunction to prevent a recurrence of
Defendant Rapid Pages Inc.'s violations of the FTC Act, 15 U.S.C. j 45, and the FDUTPA, Fla.
Stat. 501.201 et seq., and to enter equitable monetary relief against Defendant.
12. Defendant Rapid Pages, lnc., and its co-defendants, have received $6,098,763.42
USD from the conduct alleged in Plaintiffs' Complaint (ECF No. 11.
13. Plaintiffs are therefore entitled to equitable monetary relief against Defendant
Rapid Pages, lnc. in the nmount of $6,098,763.42 USD, for which Defendant is jointly mzd
severally liable.
This Order is in addition to, and not in lieu of, any other civil or criminal remedies
that may be provided by law.
15. Entry of this Order is in the public interest.
DEFINITIONS
For purposes of this Order, the following definitions apply:
A. SdDefaulting Defendant'' means Rapid Pages, lnc., also doing business as Rapid
Yellow Pages, and its successors, assigns, subsidiaries, and affiliates.
B. ''Person'' or Skpersons'' includes any individual, group, unincorporated
association, limited or general partnership, comoration, or other business entity.
C. çs-relemarketing'' means any plan, program, or campaign which is conducted to
induce the purchase of goods or services or a chmitable contribution by use of one or m ore
telephones, and which involves a phone call, whether or not covered by the Telemarketing Sales
Rule.
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BAN ON TELEM ARKETING
IT IS ORDERED THAT Defaulting Defendant, whether acting directly or indirectly, is
permanently restrained and enjoined from Telemarketing, or from assisting others engaged in
Telem arketing.
II. BAN O N BUSINESS DIRECTORY AND ADV ERTISING SERVICES
IT IS FURTHER ORDERED THAT Defaulting Defendant, whether acting directly or
indirectly, is permanently restrained and enjoined from advertising, marketing, promoting, or
offering for sale, or assisting in the advertising, marketing, prom oting, offering for sale, or sale,
of business directory and advertising services, including website design, creation, maintenance,
and search engine optimization services.
111. PROHIBITION AGAINST M ISREPRESENTATIONS
IT IS FURTHER ORDERED THAT Defaulting Defendant, Defaulting Defendant's
officers, agents, servants, employees, and attomeys, and all other Persons in active concert or
participation with any of them, who receive actual notice of this Order, whether acting directly or
indirectly, in connection with the advertising, marketing, promotion, offering for sale, or sale of
any good or service by means other than telemarketing, are permanently restrained and enjoined
from:
M isrepresenting, assisting others in misrepresenting, expressly or by
implication:
That a consumer has a preexisting relationship with Defendant or
any other Person;
That a consumer has agreed to purchase a good or service from
Defendant or any other Person;
That a consumer owes money to Defendant or any other Person for
4.
any good or service',
The nature of Defendant's or any other Person's relationship with a
consum er;
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The purpose of any communication with a consumer; or
Any other fact material to consumers concem ing any good or
service, such as: the total costs; any material restrictions,
limitations, or conditions; or any material aspect of its
performance, efticacy, nature, or central characteristics.
lV. PROHIBITION AGAINST FAILING TO DISCLOSE
IT IS FURTHER ORDERED THAT Defaulting Defendant, Defaulting Defendant's
officers, agents, servants, employees, and attorneys, and a11 other Persons in active concert or
participation with any of them, who receive actual notice of this Order, whether acting directly or
indirectly, in connection with the advertising, marketing, promoting or offering for sale, or sale
of any good or service by means other than telemarketing, are permanently restrained and
enjoined from:
A. Failing to disclose in a clear and conspicuous manner:
1. The identity of the seller',
The nature of the goods or services; and
The total cost to purchase, receive, or use the good or service; or
Any other fact material to consumers concerning any good or
service, such as: the total costs; any material restrictions,
limitations, or conditions; or any material aspect of its
performance, effcacy, nature, or central characteristics.
V.
IT IS FURTHER ORDERED THAT Defaulting Defendant, Defaulting Defendant's
officers, agents, servants, employees, attorneys, and assigns, and all other Persons in active
concert or participation with any of them , who receive actual notice of this Order, whether acting
directly or indirectly, are permanently restrained and enjoined from:
PROHIBITION AGAINST COLLECTING ACCOUNTS
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A. Attempting to collect or collecting payment for any listing in any business
directory or advertising service, including website design, creation, m aintenance, and search
engine optimization services, and
B. Selling, assigning, or otherwise transfening any right to collect payment for any
listing in any business directory or advertising service, including website design, creation,
maintenance, and search engine optimization services.
VI. M ONETARY JUDGM ENT
IT IS FURTHER ORDERED THAT:
Judgment in the amount of $6,098,763.42 USD is entered in favor of Plaintiffs
against Defaulting Defendant, jointly and severally, as equitable monetary relief.
B. Defaulting Defendant is ordered to pay to Plaintiffs $6,098,763.42 USD. Such
payment must be made within seven (7) days of the entry of this Order by electronic fund
transfer in accordance with instructions previously provided by a representative of Plaintiffs.
All monies paid to Plaintiffs pursuant to this Order Cjoint monies'') shall be
deposited into a fund administered by the Commission or its agents on behalf of both the
Commission and the State of Florida. This fund shall be used for equitable relief, including but
not limited to, redress to consumers, and any attendant expenses for the administration of any
such equitable relief. ln the event that the Commission determines that direct redress to
consumers is wholly or partially impracticable or money remains after redress is completed,
Plaintiffs may, in their discretion, apply any remaining money for such other equitable relief
(including consumer information remedies) as they determine to be reasonably related to
Defendant's practices alleged in the Complaint.
A11 joint funds not used for the equitable relief described in Paragraph C of this
Section ('lremaining joint funds'') shall be divided equally between the Commission and the State
of Florida, with half to be deposited to the U.S. Treasury as disgorgement and half to be
deposited to the State of Florida Department of Legal Affairs Escrow Fund.
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Defaulting Defendant has no right to challenge any actions Plaintiffs or their
representatives may take pursuant to this Subsection.
VII. TURNOVER O F ASSETS HELD BY THIRD PARTIES
IT IS FURTHER ORDERED THAT:
A. In order to partially satisfy the monetary judgment set forth in Section VI above,
any fnancial institution, business entity, or person that holds, controls, or maintains custody of
any account or asset of Defaulting Defendant, or any account or asset frozen pursuant to: (a)
Plaintiffs' Ex Parte Temporary Restraining Order, Asset Freeze and Order for Other Equitable
Relief ((tTRO'') entered in this matter on June 12, 2014 and/or (b) the Stipulated Preliminary
Injunction Order as to Defendant Rapid Pages, Inc., entered June 23, 2014, shall turn over such
account or asset to the Commission, by wire transfer pursuant to directions provided by counsel
for the Commission, or as otherwise agreed to in m iting by counsel for the Commission, within
10 days of receiving notice of this Order by any means, including, but not limited to, via
facsimile.
VIIl. UNCASH ED CH ECKS
IT IS FURTHER ORDERED THAT Defaulting Defendant relinquish dominion and a1l
legal and equitable right, title, and interest in all uncashed checks and other negotiable
instruments sent, whether before or after entry of this Order, by consumers in response to
Defaulting Defendant's sale of business directory and advertising services, including website
design, creation, maintenance, and search engine optimization services. Defaulting Defendant
must destroy all such uncashed checks and other negotiable instruments within thirty (30) days
of entry of this Order or, if received after entry of this Order, within seven (7) days of receipt of
any such uncashed checks and other negotiable entries.
IX. CUSTOM ER INFORM ATION
IT IS FURTHER ORDERED THAT Defaulting Defendant, Defaulting Defendant's
officers, agents, servants, employees, and attom eys, and a11 other Persons in active concert or
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participation with any of them, who receive actual notice of this Order, are permanently
restrained and enjoined from, directly or indirectly:
A. Failing to provide sufficient customer information to enable Plaintiffs to
efficiently administer consumer redress. lf a representative of Plaintiffs requests in writing any
information related to redress, Defaulting Defendant must provide it in the form prescribed by
Plaintiffs, within 14 days;
B. Disclosing, using, or benefhting from customer information, including the name,
address, telephone number, email address, Social Security number, other identifying infonnation,
or any data that enables access to a customer's account (including a credit card, bnnk account, or
other financial account) that Defaulting Defendant obtained prior to entry of this Order in
connection with marketing or sale of business directory listings; and
Failing to destroy such customer information in a11 forms in their possession,
custody, or control within 30 days after receipt of written direction to do so from a representative
of the Commission.
Provided, however, that customer information need not be disposed of, and may be
disclosed, to the extent requested by a government agency or required by law, regulation, or
court order.
X. ORDER ACKNOW LEDGM ENTS
IT IS FURTHER ORDERED THAT Defaulting Defendant obtains acknowledgments of
receipt of this Order:
A. Defaulting Defendant, within 7 days of entry of this Order, must submit to
Plaintiffs an acknowledgment of receipt of this Order sworn under penalty of perjury.
B. For 5 years after entry of this Order, Defaulting D efendant m ust deliver a copy of
this Order to: (1) a11 principals, offcers, directors, and LLC managers and members; (2) al1
employees, agents, and representatives who participate in conduct related to the subject matter of
the Order; and (3) any business entity resulting from any change in structure as set forth in the
Section titled Compliance Reporting. Delivery must occur within 7 days of entry of this Order
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for current personnel. For
responsibilities.
al1 others, delivery must occur before they assume their
From each individual or entity to which Defaulting Defendant delivered a copy of
this Order, Defaulting Defendant must obtain, within 30 days, signed and dated
acknowledgment of receipt of this Order.
XI. COM PLIANCE REPORTING
IT IS FURTHER ORDERED THAT Defaulting Defendant makes timely submissions to
Plaintiffs'.
One year afler entry of this Order, Defaulting Defendant must submit
compliance report, sworn under penalty of perjury: Defaulting Defendant must: (a) identify the
primary physical, postal, and email address and telephone number, as designated points of
contact, which representatives of the Commission and State of Florida may use to communicate
with Defaulting Defendant; (b) identify a11 of Defaulting Defendant's businesses by a11 of their
names, telephone numbers, and physical, postal, email, and Intemet addresses; (c) describe the
activities of each business, including the goods and services offered, the means of advertising,
marketing, and sales, and the involvement of any Defendant (d) describe in detail whether and
how Defaulting Defendant is in compliance with each Section of this order, and (e) provide a
copy of each Order Acknowledgment obtained pursuant to this Order, unless previously
submitted to the Commission and the State of Florida
B. For 20 years after entry of this Order, Defaulting Defendant must submit a
compliance notice, sworn under penalty of perjury, within 14 days of any change in the
following: Defaulting Defendant must report any change in: (a) any designated point of contact;
or (b) the structure of any corporate defendant or any entity that Defaulting Defendant has any
ownership interest in or controls directly or indirectly that may affect compliance obligations
arising under this Order, including: creation, merger, sale, or dissolution of the entity of any
subsidiary, parent, or affiliate that engages in any acts or practices subject to this Order.
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C. Defaulting Defendant must submit to Plaintiffs notice of the filing of any
bankruptcy petition, insolvency proceeding, or similar proceeding by or against Defaulting
Defendant within 14 days of its filing.
D. Any submission to Plaintiffs required by this Order to be sworn under penalty of
perjury must be true and accurate and comply with 28 U.S.C. j 1746, such as by concluding:
d(I declare under penalty of perjury under the laws of the United States of America that the
foregoing is true and correct. Executed on: '' and supplying the date, signatory's full
name, title (if applicable), and signature.
E. Unless otherwise directed by Plaintiffs' representative in writing, all submissions
to the Commission pursuant to this Order must be emailed to [email protected] or sent by
overnight courier (not the U.S. Postal Service) to; Associate Director for Enforcement, Bureau
of Consumer Protection, Federal Trade Commission, 600 Pennsylvania Avenue NW ,
W ashington, DC 20580. The subject line must begin: FTC v. Your Yellow Pages, Inc.,
X140032. A11 submissions to the State of Florida Office of the Attomey General must be sent to:
Rynnn Flack, Assistant Attorney General, Consumer Protection Division, Office of the Attorney
th Floor M iami FL 33131.General State of Florida, 444 Bricktll Avenue, 6 , ,
XII. RECORDK EEPING
IT IS FURTHER ORDERED THAT Defaulting Defendant must create certain records
for 20 years after entry of this Order, and retain each such record for 5 years. Specifically,
Defaulting Defendant must create and retain the following records:
accounting records showing the revenues from all goods or services sold;
B. persormel records showing, for each person providing services, whether as an
employee or otherwise, that person's name; addresses; telephone numbers; job title or position;
dates of service; and (if applicable) the reason for tennination;
records of a11 consumer complaints and refund requests, whether received directly
or indirectly, such as through a third party, and any response;
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D. al1 records necessary to demonstrate full compliance with each provision of this
Order, including all subm issions to Plaintiffs; and
E. a copy of each unique advertisement or other marketing material.
XIIl. COM PLIANCE M ONITORING
IT IS ORDERED THAT, for the purpose of monitoring Defaulting Defendant's
compliance with this Order and any failure to transfer any assets as required by this Order:
A. W ithin 14 days of receipt of a written request from a representative of the
Plaintiffs, Defaulting Defendant must: submit additional compliance reports or other requested
information, which must be sworn under penalty of perjury; and appear for depositions; and
produce documents for inspection and copying. The Commission and State of Florida are also
authorized to obtain discovery, without further leave of court, using any of the procedures
prescribed by Federal Rules of Civil Procedure 29, 30 (including telephonic depositions), 31, 33,
34, 36, 45, and 69.
B. For matters conceming this Order, the Commission and State of Florida are
authorized to communicate directly with Defaulting Defendant. Defaulting Defendant must
permit representatives of Plaintiffs to interview any employee or other person affiliated with
them who has agreed to such an interview. The person interviewed may have counsel present.
C. Plaintiffs may use a11 other lawful means, including posing, tllrough their
representatives as consumers, suppliers, or other individuals or entities, to Defendant or any
individual or entity affiliated with Defaulting Defendant, without the necessity of identification
or prior notice. Nothing in this Order limits the Commission's lawful use of compulsory process,
pursuant to Sections 9 and 20 of the FTC Act, 15 U.S.C. jj 49, 57b-1.
XIV. LIFTING OF A SSET FREEZE
IT IS ORDERED THAT the freeze on the assets of Defaulting Defendant shall rem ain in
effect until the Com mission has received the total am ount required by Section VI above,
provided, however, that Defaulting Defendant may transfer funds to the extent necessary to make
a11 payments required by Section Vl above. Upon payment to the Commission of the total
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amount required by Section V1 above, the freeze against the assets of Defaulting Defendant shall
be lifted permanently.
XV. RETENTION O F JURISDICTION
IT IS ORDERED THAT this Court retains jurisdiction of this matter for pumoses of
construction, modification, and enforcement of this Order.
DONE AND ORDERED in Chambers at Miami, Florida, this )ö day of June, 2015
JOSE E. ARTINEZ
UNITE STATES DISTRICT JUDGE
Copies provided to:
M agistrate Judge Goodman
Al1 Counsel of Record
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