Youth Service Survey 2007 Summary Report Overview The Youth Service Survey is undertaken annually by young people who attend local authority or commissioned provision. Questions are asked to gauge young peoples use and satisfaction with the services provided. The results are used to inform Children & Young People’s Departmental Plans. Projects will be given individual feedback on the results of their surveys so that information can be fed into operational plans. Method The survey this year was produced both in paper and electronic form. The surveys were sent to all centres and projects supported by the Youth Service. A total of 620 surveys were sent out together with details of how to access the survey online. A prize draw was also included to encourage young peoples participation, there were six winners, two from each locality. Evaluation A total of 394 paper surveys were completed and returned together with 4 online surveys. This represents an increase of 42% on last years total. Twenty-two projects returned surveys also an increase on last year’s returns (details can be found in the appendices). Percentages have been calculated using a base figure of 398 except for the final question, as a significant number of surveys were not completed on the back page. Charts showing detailed results can be found in the appendices. Detailed below is a summary of the results from each section of the survey. Your Youth Centre, group or project should be within a reasonable distance to where you live. The results show that over 85% of users take between 5 and 15 minutes to arrive at their chosen project. Most users walk to their projects however a significant number still require transport to get to a project most using a car. Only 5 respondents use public transport. You can take part in fun and challenging activities and learn and gain new skills. Young people were asked which activities they had taken part in during the past year, a full list of the activities can be found in the appendices. The most popular activities were Sports, Food& Cooking, Arts & Crafts closely followed by Music and Dance. 89% of users found the activities fun and challenging whilst 72% learnt something new from taking part. Date:30/04/2008 I:\Youth Survey 2007\Summary webreport
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Youth Service Survey 2007 Summary Report
Overview The Youth Service Survey is undertaken annually by young people who attend local authority or commissioned provision. Questions are asked to gauge young peoples use and satisfaction with the services provided. The results are used to inform Children & Young People’s Departmental Plans. Projects will be given individual feedback on the results of their surveys so that information can be fed into operational plans. Method The survey this year was produced both in paper and electronic form. The surveys were sent to all centres and projects supported by the Youth Service. A total of 620 surveys were sent out together with details of how to access the survey online. A prize draw was also included to encourage young peoples participation, there were six winners, two from each locality. Evaluation A total of 394 paper surveys were completed and returned together with 4 online surveys. This represents an increase of 42% on last years total. Twenty-two projects returned surveys also an increase on last year’s returns (details can be found in the appendices). Percentages have been calculated using a base figure of 398 except for the final question, as a significant number of surveys were not completed on the back page. Charts showing detailed results can be found in the appendices. Detailed below is a summary of the results from each section of the survey. Your Youth Centre, group or project should be within a reasonable distance to where you live. The results show that over 85% of users take between 5 and 15 minutes to arrive at their chosen project. Most users walk to their projects however a significant number still require transport to get to a project most using a car. Only 5 respondents use public transport. You can take part in fun and challenging activities and learn and gain new skills. Young people were asked which activities they had taken part in during the past year, a full list of the activities can be found in the appendices. The most popular activities were Sports, Food& Cooking, Arts & Crafts closely followed by Music and Dance. 89% of users found the activities fun and challenging whilst 72% learnt something new from taking part.
You should be treated fairly and supported to use the service, resources and take part in activities. Users were asked if Youth workers treated them with respect, 98% of users responded ‘yes’. Users also responded that it was easy to get involved in activities and everyone gets to use the equipment fairly. 93% felt that discrimination was dealt with well and 78% knew that there was an equalities statement in their project. You should be able to have a say in what goes on in your Youth Centre or Project. Users were asked a range of questions around participation in decision-making and getting involved in their projects. 90% of users had been asked what they would like to happen in their projects with 85% feeling that they could influence decisions. 49% of respondents had heard of the South Gloucestershire Youth Forum with 139 respondents stated that they would like to get involved with a Youth Forum. Users were asked if they were aware of the United Kingdom Youth Parliament, 65% responded positively and 176 respondents had voted in a UKYP election. Users were asked if they had heard of the Big Stash, 44% of users were aware of the Big Stash and 111 respondents had been involved in fundraising with the Big Stash. The Youth Service can offer you Information and Support on issues that matter to you. Users were asked questions to determine level of access to Information and Guidance. The users were asked to detail what information they had received during the past year on a range of subjects. The full list can be found in the appendices. The most common subjects were found to be Sexual Health and Drugs & Alcohol. 73% of users would ask a Youth Worker for Information and Support, 69% know where to access information about contraception & sexual health. Your participation and learning can be recognised through schemes like the Duke of Edinburgh’s Award and South Gloucestershire Award for Young People. Users were asked if they had received accreditation for participation activities, 116 respondents said that they had received a section of an award, with 100 users having completed an award.
General questions in relation to the Youth Centre/Project The majority of users had made new friends at their project and felt comfortable where they met. The users also felt that the workers are friendly (92%). 85% of users were happy with the opening times of their project , a range of other preferences are detailed in the appendices. How happy are you with your centre/project overall? Of the users who responded 97.5% were either very happy or happy with their Centre/Project. This represents a slight increase on the previous year. Conclusions Overall the picture remains positive with the majority of users happy with their project/centre. There is good evidence of constructive activities taking place and young people being included in decision making within their project/centre.
Youth Centre/Project Detached Team Southern Brooks (Ruth) St. Andrews Brimsham Green/Yate Detached Chipping Sodbury Kingswood Bus Badminton Road Fromeside Old School Hanham Thornbury Patchway Little Stoke Made 4 Ever Cadbury Heath Youth Forum Almondsbury Hawkesbury Upton Wickwar Staple Hill Methodist Purple Turnips U Project
What other activities have you taken part in? Pottery Ice Skating Nail painting Face painting Sumo wrestling Open Day BBQ Self defence Quizzes Sex Ed Football Planning a festival UKYP Disco Grafitti Skating Shopping Bowling Swimming Ski-ing Circus skills Laser Quest Gymnastics Climbing Shooting Bouncy Castle Dodgeball Tattoo’s Hair & Makeup Gladiators Tie-dying Dressing up Drama Support self harm group PS2 Bulldog Boat trips Relationships Communication Radio station Inflatables Sleepover Bungee jumping Rugby Abseiling Martial Arts Majorettes
What other Activities would you like to try? Beauty Sports Coaching Deck mix Badminton Keep Fit Trips Music Sports – Basketball, Rugby, Gym, Tennis, Trampoline Dance Film making Bouncy Castle Babysitting course Climbing Bungee Jumping Sky Diving Bingo Moto Cross Paintball Archery Clay Pigeon shooting Painting ceramics Go karting Grafitti Art Bowling Swimming Ice skating Trial Biking Kyaking Boxing First Aid D of E Cinema Drama Art Snow Boarding Belly dancing Paragliding Sumo wrestling Horse riding Yoga Canoeing Computer Instrument making Quad biking Hip Hop Dancing Fundraising Extreme Sports Magazine
You should be treated fairly and supported to use the service, resources and take part in activities. Do youth workers treat you with respect? Is it easy to get involved with Activities? Does everyone get to use the equipment fairly?
390
5
386
10
344
45
050
100150200250300350400450
Yes No Yes No Yes No
Respectfrom YouthWorkers
Respectfrom YouthWorkers
EasyActivities
EasyActivities
EquipmentFairly
EquipmentFairly
Are Bullying, racism and other types of Discrimination dealt with well? Is there an Equalities Statement?
You should be able to have a say in what goes on in your Youth Centre or Project. Have you ever been asked what you’d like to happen? Do you feel you can influence what goes on?
357
35
340
40
0
50
100
150
200
250
300
350
400
Yes No Yes No
What you'd liketo happen
What you'd liketo happen
Can youinfluence?
Can youinfluence?
Have you heard of the South Gloucestershire Youth Forum? Would you like to get involved with a Youth Forum?
The Youth service can offer you Information and Support on issues that matter to you. Would you ask a Youth Worker for Information & Support? Do you know where to access information about contraception & sexual health?
291
46
274
55
0
50
100
150
200
250
300
350
Yes No Yes No
Ask a YouthWorker for IAG
Ask a YouthWorker for IAG
Access sexualhealth info
Access sexualhealth info
Have you received information or had sessions around the following;
189
113
222 222 217200
140
0
50
100
150
200
250
Health
y Eati
ng
Careers
etc
Drugs &
Alcoho
l
Sexua
l Hea
lth
Smoking
Bullyin
g
Relatio
nship
s
Have you received information or had sessions about anything else? Racism, Sex, Safety, Cooking, South Glos Award, Pregnancy, Childbirth, Pathway Group
Your participation and learning can be recognised through schemes like the Duke of Edinburgh’s Award and South Gloucestershire Award for Young People. Have you received a Certificate? Have you completed an Award?
116
246
100
254
0
50
100
150
200
250
300
Yes No Yes No
Rec'd a certificate Rec'd a certificate Completed anAward
If Not happy with the opening times what days and times would you prefer? End at 10, Weekends, more days, Summer Hols, open earlier, More often, Friday, 6.30 – 10, 7 – 11pm, Every day, 24 hr, wkday 5pm
