Youthreach Naas
Centre Development Plan
2011-2014
Youthreach Naas Three Year Plan Page 2
Contents
Foreword 3
Background to the Quality Frame work Initiative 4
History of the Centre 6
Mission Statement
Aims & Objectives
Staff Team
Outline of Programmes
Planning Process
Learner Profile
SCOT Analysis
Centre Review
Administration Review
Management Review
Learner Review
Past Students Review
Employers Review
Parents Review
Priority Areas
Action Plan
Contact Details
Acknowledgements
Youthreach Naas Three Year Plan Page 3
Foreword
The enactment of the Education Act, 1998 and the Vocational Education (Amendment) Act 2001
has ensured that those all involved in the provision of public services are required by statute to
become more accountable for the services we deliver. County Kildare VEC has embraced this
positive development along with the modernisation and change agenda. It is committed to
delivering an integrated education service that allows individuals and communities to develop to
their full potential.
Youthreach Naas is the third and latest Youthreach centre in County Kildare servicing the needs of
the central Kildare area. This centre opened in 2006 and has developed well over the last number of
years, responding to the needs of early school leavers. The publication of this three Year
Development Plan builds on experiences gained from its establishment in 2006 and charts the way
forward for the next three years. This Plan should also be read in the context of County Kildare
VECs Five Year Education Plan (20010-2015), published recently.
This Youthreach Three Year Plan is part of the new way that the centre is approaching its business
and contains priorities and objectives in relation to how it will enhance the education and training
services at Youthreach, Naas. It is particularly important that the centre develops effective
progression routes to further training and education for the young trainees. The whole Adult
Education Service is working in an integrated collective manner to provide the most appropriate
progression route for early school leavers in County Kildare.
Finally, I would like to record my appreciation to all those who have contributed to this publication.
In particular, a special word of thanks to the Centre’s Co-ordinator, Mr. Jonathan McNab and the
committed staff who have embraced their role with enthusiasm and professionalism.
Des Murtagh
Adult Education Officer
25 May 2011
Youthreach Naas Three Year Plan Page 4
Background to Quality Framework.
A Quality Framework Initiative for Youthreach and Senior Traveller Training Centres was
established in November 2000.
The Primary purpose was:
To assist staff to examine centre practice, identify strengths and weaknesses, identify and
implement actions to improve the service they deliver.
Accountability: Annual Reports were documented and sent to local VEC’s. This was also
evidence for DES inspectors when they carried out inspections in centres.
The overall aim of the QFI was to improve the quality of work in centres and this was achieved in a
number of ways as follows:
Quality Framework Initiative sets out 27 quality standards for centres. These were developed
through consultation with centre staff, learners and management. They include the key
practices that need to be in place in all centres.
Staff in centres, learners, management and other stakeholders were given the opportunity to
participate in Internal Centre Evaluation (ICE) and Centre Development Planning (CDP).Both
of these processes could and did assist centres to achieve the quality standards.
The ICE and CDP processes (both externally facilitated) placed emphasis on the importance of
the staff team working together to decide actions that would improve the service provided by
the centre.
The ICE and CDP processes aim to achieve the following process outcomes:
Enhancing shared understanding by staff and all stakeholder groups, of the overall service
that is being provided by centres.
Teambuilding.
Capacity Building –where staff become more capable and confident in the delivery of their
service.
Increasing staff engagement, sense of ownership and self determination.
Increased intentionality –that centres end up with plan, a sense of direction and a commitment
to making progress.
Youthreach Naas Three Year Plan Page 5
Centre Engagement in Quality Framework.
(Originally Quality Framework Initiative)
All Youthreach and Senior Traveller Training Centres engage in either ICE or CDP on an annual
basis. The level of participation by centres annually is extremely high. Engaging in Quality
Framework has become an important aspect of how all centres operate and is embedded in the
National Guidelines. An annual evaluation report is produced following ICE and a Centre
Development Plan is produced following the CDP process. These plans and evaluation reports
document the work that is being carried out by centre staff from one year to the next, towards the
achievement of quality standards. The Further Education Section supports this important work in
centres through the provision of an annual grant. A team of Quality Framework trained facilitators
are available to centres to assist staff teams to carry out this work.
The 27 Quality Standards are at the heart of Quality Framework.
Youthreach Naas Three Year Plan Page 6
Mission Statement
To instil a sense of achievement and confidence in the
young people who take part in our programme.
To promote the growth of the whole person.
To support and promote healthy live choices and to
provide an opportunity for everyone in the centre to
achieve their full potential.
Youthreach Naas Three Year Plan Page 7
Aims
To provide a non threatening environment for students to explore their
potential.
To provide a holistic programme of education to promote the growth of
the whole person.
To provide a range of internationally recognised accredited programmes.
To support all staff as they face the demands and challenges of their work.
To recognise the need for reflection and emotional development that
encourages positive life choices.
To instil a sense of achievement and confidence in the young people who
take part our programme. To promote the growth of the whole person. To
support and encourage positive life choices and to provide an opportunity
for everyone in the centre to achieve their full potential.
Objectives
To provide consistency and stability in an inviting and friendly
atmosphere.
To provide a 1-1 counselling support service, a mentoring programme,
psychological assessment and an individual action plan to support the
growth of the whole person.
To maintain strong links with parents/guardians and external support
agencies to encourage and support participation of students.
To offer a selection of accredited, non-accredited and life skills
programmes that motivate, challenge and enhance opportunities for
progression for our students.
To provide internal and external supervision, internal support and
promote continuous professional development among or staff team.
Youthreach Naas Three Year Plan Page 8
Staff Team
Full Time Staff
Name Subject Areas Duties
Co-ordinator Jonathan McNab Personal development “Steps
Programme”
Job Seeking Skills
Anger Management
Resource
Person
Niamh Kelly Work Experience 4
Communications 3 & 4
Preparation for Work 3
Lifeskills
Copping On
SENI
Co-ordinator
Resource
Person
Cúán Prendergast Personal Effectiveness 3 & 4
Mathematics 3 & 4
Computer Literacy 3
Introduction to Internet 3
Graphic Communication 3
Craft: Pyrography 3
Information Technology Skills 4
Computer Applications 4
Data Entry 4
Workplace Safety 4
Graphic Design 4
Word Processing 5
FETAC
Co-ordinator
IT
maintenance
Resource
Person
Dara Shotrt Food & Nutrition 3 & 4
Food & Cookery 3
Personal Care & Presentation 3
Catering 4
Catering for Diversity 4
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Part Time Staff
Name Position Subjects
*Katie Walsh/ Ruth Dooley Tutor 1:1 Literacy
1:1 Numracy
Paul Hughes Tutor Music Appreciation 3
Sound Engineering &
Production 5
Cian Mekitarian Tutor Art & Design 3
Craft: Ceramics 3
Craft: Leatherwork 3
Painting 4
Drawing 4
Ceramics 4
Graphic Design 4
Printmaking 5
James Haughey / Paul McCulla Tutor Horticulture
Catherine Simon Tutor Drama
Declan Hancock Tutor
Digital Photography
*Joanne Cooper / Dylan Moore Centre Counsellor
* Two staff members went on maternity leave during the planning process.
Youthreach Naas Three Year Plan Page 10
Certified Programmes
Youthreach Naas offers a selection of the following modules at NFQ FETAC Level 3;
Art/Design (AF0194)
Communications (GF0001)
Computer Literacy (BF0135)
Craft: Ceramics (AF0205)
Craft: Leatherwork (AF0208)
Craft: Pyrography (AF0211)
Craft: Wood (AF0207)
Crime Awareness (LF2650)
Personal Care & Presentation (DF0147)
Food & Cookery (DF0145)
Food & Nutrition (DF0146)
Graphic Communication (AF0200)
Introduction to Internet (LF2547)
Mathematics (CF0139)
Music Appreciation (EF0118)
Personal Effectiveness (GF0033)
Preparation for Work (WF0004)
Youthreach Naas offers a selection of the following modules at NFQ FETAC Level 4;
Catering (D10150)
Catering for Diversity (D10149)
Communications (G10001)
Data Entry (B10136)
Drawing (A10017)
Food and Nutrition (N12765)
Graphic Design (A10210)
Computer Applications (B10136)
Information Technology Skills (B10135)
Mathematics (C10139)
Painting (A10190)
Personal Effectiveness (G10033)
Woodcraft (A10203)
Work Experience (W10008)
Workplace Safety (C10272)
Ceramics (LF
Youthreach Naas also offers the following certified programmes;
Sound Engineering and Production (E20136) NFQ FETAC Level 5
Word Processing (B20032) NFQ FETAC Level 5
Printmaking () NFQ FETAC Level 5
Youthreach Naas Three Year Plan Page 11
MAJOR LIFE SKILLS MODULES
Relationship and Sexual Awareness Programme
BodyRight Programme (sexual violence programme)
Anger Management (Group work)
Copping on Programme ( crime awareness programme)
Mental Health Awareness Programme (in conjunction with centre counsellor
Drug Awareness Programme
Confidence Assertiveness and Self Esteem programme
MINOR LIFE SKILLS MODULE
Goal setting
Planning skills
Research skills
Emotional Literacy
Multiple Intelligence
Lateral thinking
Conflict resolution
Bullying and the consequences
Self profile
CSPE
Mind mapping
Interactive Storytelling
Personal Social Health Education Programme
Youthreach Naas Three Year Plan Page 12
CENTRES ANNUAL ACTIONS. SEPTEMBER. Induction/if required *See footnote
Deadlines for programmes of work are set.
End of year financial and SEN Plan due.
Staff planning meeting.
Staff appraisal.
Staff supervision.
Mentoring/SEN
Monthly report to the VEC.
Regional coordinators meeting.
OCTOBER. Staff planning meeting.
Staff appraisal.
Staff supervision.
Mentoring/SEN
Monthly report to the VEC.
Regional coordinators meeting.
NOVEMBER. Mary Gordon/SEN visit.
Staff planning meeting.
Staff appraisal.
Staff supervision.
Mentoring/SEN
Monthly report to the VEC.
Regional coordinators meeting.
DECEMBER. Bi-annual programme evaluation.
Learner evaluations.
Christmas dinner for students.
Christmas decorations/cards.
Student trip
Accounts closed.
Staff planning meeting.
Staff appraisal.
Staff supervision.
Mentoring/SEN
Monthly report to the VEC.
Regional coordinators meeting.
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JANUARY. Department annual returns reports due (V15).
Student reviews/planning.
Staff planning meeting.
Staff appraisal.
Staff supervision.
Mentoring/SEN
Monthly report to the VEC.
Regional coordinators meeting.
FEBRUARY. Coordinators conference.
Pancake Tuesday fundraising.
Staff planning meeting.
Staff appraisal.
Staff supervision.
Mentoring/SEN
Monthly report to the VEC.
Regional coordinators meeting.
MARCH. Work experience.
FETAC registration.
Staff planning meeting.
Staff appraisal.
Staff supervision.
Mentoring/SEN
Monthly report to the VEC.
Regional coordinators meeting.
APRIL. Easter break.
FETAC deadline.
Staff planning meeting.
Staff appraisal.
Staff supervision.
Mentoring/SEN
Monthly report to the VEC.
Regional coordinators meeting.
MAY. Programme evaluations.
External examiner.
Begin SEN Plan /Report.
Plan the summer programme.
Staff planning meeting.
Staff appraisal.
Staff supervision.
Mentoring/SEN
Monthly report to the VEC.
Regional coordinators meeting.
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JUNE. Summer programme.
Regional soccer blitz.
Student evaluation.
Staff planning meeting.
Staff appraisal.
Staff supervision.
Mentoring/SEN
Monthly report to the VEC.
Regional coordinators meeting.
JULY. Closed for summer holidays.
AUGUST. Programme Planning/Development for September.
Summer programme/Student reviews.
Staff planning meeting.
Staff appraisal.
Staff supervision.
Mentoring/SEN
Monthly report to the VEC.
Regional coordinators meeting.
Footnote.
* Induction occurs throughout the year as required.
* Staff engages with the Quality Framework Process annually through ICE or CDP.
* Staff development and training happens as per requirements of the centre or VEC.
Main Centre Review Results –Naas Youthreach.
Quality Standards and Evaluation Criteria are listed below. In relation to each of
the Evaluation Criteria, please indicate (by ticking a box) if it is ● In Place; ●
Needs Further Work; ● Not yet in Place; or if you ● Don’t Know what the
situation is. Where an item is deemed to be “In Place”, please outline examples of
evidence to confirm this assessment.
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Quality Standards and Evaluation Criteria Evidence Level
of
Priority
1. Ethos L.
1.1 Ethos reflects the values and goals of stakeholders and informs the work of the centre.
(a) ● A mission statement, aims and objectives are developed and documented
in consultation with stakeholder groups.
Mission Statement Aims and
Objectives were reviewed and
updated - September 2010 as part of
the CDP process.
(b) ● The mission statement, aims and objectives are displayed in the centre
and also included in relevant centre documentation.
Displayed in every room.
(c) ● Stakeholders are aware of and understand the ethos of the centre.
Parent night, Induction, Learner
evaluations.
(d) ● The centre ethos informs programme operation and policy development.
Programme planning, policy
documents, Quality Framework days.
(e) ● The mission statement, aims and objectives are reviewed every two
years.
Reviewed in September 2010 during
the Quality Framework CDP Process.
2. Planning L.
2.1 Centres engage in a centre development planning process.
(a) ● The centre plan is based on the Quality Standards as well as the centre
ethos.
Quality Framework CDP Process.
(b) ● A centre plan is developed in collaboration with key stakeholders.
Quality Framework CDP Process.
Learner evaluations, reviews with
stakeholder groups.
(c) ● The plan informs the work of the centre and its implementation is
monitored and evaluated.
Staff meetings and Quality
Framework evaluations annually.
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2.2 Short term planning occurs on a regular basis.
(a) ● Structured planning meetings occur throughout the year as required.
Timetables.
Meeting book.
(b) ● An annual plan of work is outlined and submitted to management for
approval on an annual basis.
Annual plan.
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3. Evaluation L.
3.1 Internal Centre Evaluation occurs on an annual basis.
(a) ● Self evaluation policy and procedures are developed and documented.
(b) ● Responsibility for self evaluation is clearly outlined.
The Coordinator is responsible for initiating
Quality Framework evaluation processes.
(c) ● The evaluation process involves key stakeholder groups.
Quality Framework CDP AND ICE
Processes. Learner evaluations, feedback
from stakeholder groups
(d) ● The evaluation process and outcomes are documented in an annual
report.
Centre Development Plan/ICE report.
(e) ● Learners evaluate relevant aspects of programme as part of the annual
evaluation process.
Learner reviews.
(f) ● Areas for improvements are identified, actions are agreed and
implemented.
Action plans are documented in the Centre
Development Plan and annual Internal
Centre Evaluation report.
Monitoring occurs annually as part of this
process.
4. Communication and Links with the Community. L.
4.1 Communication systems are in place between all stakeholders as appropriate.
(a) ● A communications policy is developed and documented.
Policy on file.
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(b) ● Procedures for communication with learners, staff and other
stakeholders are established and documented.
Procedures are documented within the
policy.
(c) ● A system for monitoring the implementation and effectiveness of the
policy and procedures is established.
(d) ● Regular/appropriate communication occurs between the following
stakeholder groups:
■ 1. Staff and learners – evaluation (subject), informal discussions.
■
Subject evaluations with learners.
Informal discussions
QF evaluations.
Mentoring.
■
■ 2.Co-Ordinator/Director and staff, staff meeting & reviews
Staff meetings.
Staff reviews.
■ 3.Staff and VEC Management , availability of Regional Manager
■
Meetings/three year plan.
■ 4.Staff and Board of Management
■
N/
A
■ 5. Staff and parents/guardians.
Letters, phone calls, meetings.
■ 6.Staff and National Co-Coordinator/s, Co-Coordinator meeting
■
Emails, national coordinators meetings.
■ 7. Staff and relevant individuals/organisations in the community to
include education, training, welfare, justice, health, youth and
community sectors. Minutes of School Completion Programme.
Inter agency work.
■ 8. Other centres in the region, communities of practice and links
with other tutor delivering same modules.
Inter-linked through sports events and
charity work.
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Quality Standards and Evaluation Criteria Evidence
5. Transparency, Accountability and Public
Relations
M.
5.1 The centre conducts its activities in an open and transparent manner.
(a) ● The centre operates in line with national guidelines.
National guidelines. Payments to
staff/trainees. Accounts.
Youthreach Naas Three Year Plan Page 18
(b) ● Learners are informed of their entitlements and choices available
within the programme.
Induction. Reviews.
1 to 1.Feedback.
(c) ● Procedures for all key aspects of the programme are developed with
an approval from local management.
Annual plan.
(d) ● General information in relation to the programme is available to the
public.
(e) ● Signs on the premises, correspondence and other relevant
documentation highlight the sponsors of the programme.
Sponsors of the programme are on relevant
documentation.
(f) ● A monthly and annual report is submitted to local management.
Annual report.
5.2 The centre engages in public relations work as appropriate.
(a) ● A public relations strategy is developed and documented.
News letters.
(b) ● Opportunities are maximised to promote the work of the centre in the
community, and nationally, as appropriate.
News letters and media.
(c) ● Training in public relations is provided to staff as appropriate.
6. Administration and Financial Management. L.
6.1 Administration arrangements meet the needs of all stakeholder groups.
(a) ● The administration support is allocated as appropriate between the
centre and VEC Office.
Allocated by the CEO.
(b) ● The administration staff carry out the key administration functions
relating to the programme.
Roles and responsibilities.
Administration records.
(c) ● Sufficient equipment and resources are provided in order to carry out
all administration functions.
(d Clear procedures are in place in relation to all administration tasks.
Individual roles and responsibilities.
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Quality Standards and Evaluation Criteria Evidence
6. Administration and Financial Management (continued).
6.2 Finances are managed in a manner that meets the needs of the centre and is in compliance with national
Guidelines.
(a) ● The Co-Coordinator/Director is provided with an approved budget for
the programme.
M.A.2.
(b) ● Pay and non-pay budgets are effectively planned and managed by the
Co-Coordinator/Director in conjunction with local management.
Hours allocated. Monthly reports.
Stock book.
(c) ● Supplies and services are ordered in accordance with the approved
purchasing procedures of the VEC.
Order books/invoices.
(d) ● All necessary financial records are maintained.
A/C Folder.
(e) ● Financial management systems are subject to external audit.
VSSU Audit.
6.3 Adequate insurance cover is in place to cover all activities of the programme.
(a) ● Written confirmation of insurance cover is in place.
Premises folder.
(b) ● Additional insurance cover for any new programme activities is
sought and received prior to engaging in new activities.
Emails/phone calls as required.
7. Record keeping L.
7.1 Records relating to key aspects of the programme are maintained according to national guidelines.
(a) ● Individual learner files are maintained to include information on
contact details, outside centre supports, recruitment, initial assessment,
individual learning plan, attendance book, completion rates, payment,
assessment, certification and progression.
Student files.
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(b) ● Records in relation to staff are maintained to include recruitment
details, contracts, claim forms, annual leave, sick leave, programmes
of work and evaluations.
Staff files.
(c) ● Records in relation to financial management are maintained.
A/C Folder.
(d) ● Due care is taken to protect confidential information.
Office –locked cabinet.
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Quality Standards and Evaluation Criteria Evidence
8. Health and Safety H.
8.1 A safe and healthy environment exists in the centre.
(a) ● A health and safety statement is developed and made available to all
stakeholder groups.
Health and Safety policy on file.
(b) ● Correct health and safety procedures are developed and documented in
compliance with legislation.
Health and Safety policy on file.
(c) ● A system for monitoring the implementation and effectiveness of
procedures is established.
(d) ● Health and safety procedures are reviewed systematically.
9. Premises H.
9.1 The programme is located in an appropriate building/accommodation.
(a) ● The building provides a safe, clean, welcoming and comfortable
learning environment.
(b) ● Responsibility for the management of the premises is clearly allocated.
Lease agreement.
(c) ● Systems are in place for the maintenance and repair of the
building/accommodation.
Contractors called as required.
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10. Equipment L.
10.1 Equipment and resources are provided in order to safely and effectively carry out all aspects of the programme.
(a) ● Staff document the equipment required to deliver the various aspects
of the programme.
Programme plans.
Stock book.
(b) ● The equipment required is in place.
Stock lists.
(c) ● Systems are in place for regular maintenance and updating of
equipment.
As required.
(d) ● Stock records are maintained.
Stock lists.
SECTION TWO: PERSONNEL & DEVELOPMENT
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Quality Standards and Evaluation Criteria Evidence
11. Staff Team L.
11.1 Staff work as a team.
(a) ● Staff adopts a teamwork approach.
CDP,ICE,Meetings,social outings
(b) ● All members of the staff team share responsibility for the work of the
centre as appropriate.
Roles and responsibilities.
Communications. Meetings/discussions.
(c) ● The role and responsibility of each staff member is outlined.
Roles and responsibilities.
Informal discussions.
(d) ● All staff members are provided with opportunities to contribute to the
development of the centre through participation in staff meeting,
training, planning and evaluation sessions also structured teambuilding
exercises.
Meetings.
Training days.
(e) ● The composition of the staff team is based on the operational needs of
the centre.
Programmes delivered.
Staff qualifications and skills. Timetables.
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12. Staff Recruitment and Induction L.
12.1 Staff are recruited on the basis of personal suitability, appropriate experience and qualifications.
(a) ● A staff recruitment policy and procedures are developed and
documented.
Policy and procedures on file.
(b) ● A system for monitoring the implementation and effectiveness of the
policy and procedures is established.
Monitoring arrangements are within the
policy.
(c) ● The Co-Coordinator/Director is involved in the recruitment process as
appropriate.
Coordinator is involved in the recruitment
of part time staff.
12.2 A staff induction programme operates in the centre.
(a) ● The induction programme is developed and documented so as to
ensure that staff are aware of expectations, internal organisation,
procedures and good practice.
Staff induction handbook.
Verbal induction.
(b) ● All new staff are inducted in accordance with agreed induction
programme.
Informal induction.
Handbook.
12.3 Staff conduct is professional at all times.
(a) ● The code of conduct is developed and is based on national guidelines.
VEC code of conduct.
(b) ● All staff are informed of the code as part of their induction
programme.
Staff handbook
(c) ● All staff carry out their work in accordance with the code of conduct.
Staff sign off on the code of conduct.
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Quality Standards and Evaluation Criteria Evidence
13. Staff Development and Training M.
13.1 Staff are encouraged and supported to gain additional training/qualifications appropriate to their role in the
centre.
(a) ● A staff development policy is developed and documented in
consultation with staff and management.
Policy and procedures on file.
(b) ● Procedures are in place for staff to make recommendations and seek
support for training and the achievement of additional qualifications as
appropriate.
Documented within the policy document.
Informal discussions.
Youthreach Naas Three Year Plan Page 23
(c) ● A system for monitoring the implementation and effectiveness of the
policy and procedures is established.
(d) ● Time and resources are allocated on an annual basis for staff
development.
Staff development and training days.
QF Budget.
14. Staff Support H.
14.1 A staff support system is in place.
(a) ● The staff support system has been developed in consultation with staff
and local management.
(b) ● The staff support occurs on a regular basis and in a structured format. Staff meetings.
(c) ● Staff feel the benefits of the staff support system. Feedback.
SECTION THREE: LEARNING ENVIRONMENT
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Quality Standards and Evaluation Criteria Evidence
15. Social Environment L.
15.1 A positive, encouraging, safe, challenging and caring environment is provided for staff and learners.
(a) ● The centre promotes mutual respect between staff and learners.
Policies and Procedures.
Mission Statement.
Code of behaviour.
Learner reviews
(b) ● Programmes delivered in the centre are interesting and challenging for
learners.
Programmes.
Summer programmes.
Extra curricular activities.
(c) ● Appropriate teacher to learner ration applies to all programme
activities.
Timetables.
Class groups
(d) ● The duration of the classes, learning day and annual attendance are in
line with the learners’ needs and abilities.
Timetables.
Individual learning plans.
(e) ● A child protection policy is in place and is implemented.
Child Protection Policy in place and being
implemented.
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(f) ● Information and training in relation to child protection are provided
for relevant staff.
Barnardo’s Training.
16. Code of Behaviour M.
16.1 Learners are encouraged to behave in an appropriate manner.
(a) ● A code of behaviour is developed in conjunction with staff and
learners.
(b) ● The code outlines learners’ rights and responsibilities and a grievance
procedure.
(c) ● The code outlines procedures for dealing with bullying.
Bullying Policy.
(d) ● The code outlines procedures for dealing with the misuse of drugs.
Drugs Policy.
(e) ● The code has the support of the staff and learners.
Contract/rules.
Centre operation.
Ethos of the centre.
(f) ● The code is implemented in a fair and consistent manner.
Records.
(g) ● Clear records are maintained in relation to the implementation of the
code of behaviour.
Records.
Student of the month.
Evaluation sheets/reviews with students.
Rules in all rooms.
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Quality Standards and Evaluation Criteria Evidence
17. Equality M.
17.1 There is a commitment to the provision of equal opportunities for learners and staff in compliance with relevant
Equality legislation.
(a) ● An equality policy and procedures are developed and documented.
(b) ● An equality action plan is developed and implemented as part of the
Centre Development Planning Process.
Youthreach Naas Three Year Plan Page 25
(c) ● A system for monitoring the implementation and effectiveness of the
policy and procedures is established.
(d) ● Information and training in relation to equality is provided for staff.
Training is presently taking place and is
ongoing.
(e) ● Individuals or groups with particular needs are facilitated to
participate in the programme through the provision of specific
supports.
SEN supports.
Supports as needed i.e. assistitive
technology etc.
(f) ● Codes of practice for dealing with complaints of sexual harassment,
and bullying and harassment, are in place and are implemented.
VEC Policy on file and implemented.
18. Interculturalism H.
18.1 The programme values and reflects the cultural identity of all learners.
(a) ● Centre policies and procedures reflect an intercultural ethos and
promote mutual respect, understanding and openness to individuals
and groups from all cultures, ethnic, national and religious
backgrounds.
(b) ● Programmes of learning reflect and validate the cultural backgrounds
and learning styles of all learners.
Programme plans.
Learner review of the programmes.
(c) ● Staff are encouraged and facilitated to avail of training in the area of
intercultural education in order to gain empathy and deliver
intercultural learning experiences.
Training taking place through the VEC.
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Quality Standards and Evaluation Criteria Evidence
19. Programme Development and Delivery H.
19.1 The overall centre programme meets the needs of the learners.
(a) ● A policy and procedures for programme development, delivery and
review are developed and documented.
(b) ● A system for monitoring the implementation and effectiveness of the
policy and procedures is established.
Youthreach Naas Three Year Plan Page 26
(c) ● The programme is holistic in nature and designed to meet identified
learners’ needs.
Centre programmes.
ILP’s
(d) ● The needs of learners are identified through surveys/research as
appropriate.
Mentoring.
Learner reviews.
Case conferencing.
1 to1 support.
(e) ● The overall programme is developed, documented and evaluated at
regular intervals.
Reports/reviews.
Daily work sheets.
Annual plan.
(f) ● Programmes are timetabled and timetables are adhered to whenever
possible.
Timetables
Reviews.
(g) ● The programme reflects the local environment and cultures.
Centre programmes.
(h) ● Structured one to one time is available for learners as appropriate to
their needs.
Timetables.
(i) ● Developed programmes and modes of delivery are approved by local
management prior to implementation.
Regular meetings between the coordinator
and the VEC.
(j) ● Procedures for the protection of learners, in the event of a programme
ending unexpectedly, are developed and documented.
VEC Policy
VEC Procedures.
19.2 Staff plan programmes of work for each module/subject area on an annual basis.
(a) ● Programme plans prepared by staff include the content of the
programme and how it is to be delivered in a given timeframe.
Programme plans.
(b) ● Programmes reviewed at regular intervals by teachers, involved in
conjunction with learners.
Programme reviews.
Evaluations.
19.3 Programmes are delivered in a manner that meets learners’ needs and in accordance with centre policy.
(a) ● Procedures for provision/delivery of key aspects of programme are
agreed and documented.
(b) ● A variety of approaches to learning is used in order to ensure that
learners are actively involved and take responsibility for their own
learning.
(c) ● Staff share and apply a common understanding of the most
appropriate methodologies in the delivery of the various aspects of the
programme.
Programme plans.
Staff reviews/meetings.
Youthreach Naas Three Year Plan Page 27
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Quality Standards and Evaluation Criteria Evidence
20. Recruitment of Learners and Admission H.
20.1 A local awareness raising campaign is implemented.
(a) ● A range of awareness raising materials is developed and distributed to
appropriate individuals and organisations within the community.
(b) ● The awareness raising material is documented in format appropriate to
prospective learners.
20.2 The referral and admissions procedures operate in a fair and consistent manner.
(a) ● An admissions policy and procedures are developed and documented.
Draft admission policy and procedures
developed and documented.
(b) ● Arrangements for the recognition of prior learning is developed and
documented.
Certification Policy.
(c) ● A system for monitoring the implementation and effectiveness of the
policy and procedures is established.
(d) ● Referral systems are established with schools and other relevant
agencies.
System of referrals in place.
(e) ● Learners are provided with sufficient information at entry stage to
make informed choices regarding the programme.
Admission interview.
Induction
(f) ● Appropriate documentation and application procedures are in place.
(g) ● Individual interviews are carried out to assess learner’s overall needs
and suitability for the programme.
Interviews.
Induction.
Youthreach Naas Three Year Plan Page 28
21. Initial Assessment Induction and Review H.
21.1 A welcoming and informative induction programme is provided for learners.
(a) ● An induction programme is developed and documented in
consultation with staff and learners.
Induction folder.
(b) ● An induction booklet for learners is prepared.
(c) ● Induction occurs with each new group of learners and individuals
where necessary.
Induction timetables.
(d) ● Learners are provided with an opportunity to evaluate the induction
programme.
Informal feedback between staff and
students.
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21. Initial assessment Induction and Review (continued).
21.2 A broad ranging initial assessment of each learner is carried out.
(a) ● A policy and procedures for initial assessment are developed and
documented.
(b) ● A system for monitoring the implementation and effectiveness of the
policy and procedures is established.
(c) ● An interview is carried out with each learner.
Interview records
Admissions.
(d) ● Interviews are carried out with relevant others, e.g. Parents/guardians,
social workers, former teachers, J.L.O., probation officer, as
appropriate.
Interview records.
Phone calls.
(e) ● Referral for specialist assessment is organised as required.
Interview records.
Mentoring.
Case conferencing
Staff meetings
(f) ● Additional resources are sought where specific needs are highlighted.
Individual learning plan.
Student files.
Youthreach Naas Three Year Plan Page 29
21.3 An individual learning plan is developed for each learner.
(a) ● A plan of learning is developed in conjunction with each learner,
based on the outcomes of initial assessment.
Records.
Learning plans
(b) ● The learning plan is implemented.
Timetables.
Student reviews.
Case conferencing.
(c) ● The learner’s progress is evaluated and the learning plan is reviewed
on a regular basis in co-operation with the learner.
Evaluations.
Timetables.
Mentoring.
22. Learning Assessment and Certification H.
22.1 Systems are in place for the provision and implementation of a range of certification options as appropriate to
Learners’ needs.
(a) ● Learners are aware of the certification options available in the centre.
Induction.
Handouts.
Power point presentations.
Continuous reminding by staff.
(b) ● Responsibility for certification and assessment is clearly allocated
Policy on file.
Staff member appointed to have
responsibility for certification.
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22. Learning Assessment and Certification (Continued)
22.2 Assessment of learner achievement operates in a fair and consistent manner across the programme.
(a) ● A policy & procedures on assessment of learner achievement are
developed and documented.
(b) ● A system for monitoring the implementation and effectiveness of the
policy and procedures is established.
(c) ● Assessment of learner achievement is co-ordinated across all
programmes.
Assessment records.
Notice board.
Youthreach Naas Three Year Plan Page 30
(d) ● Learners have access to the information necessary for them to
participate in assessment, and access to feedback in their assessment.
Assignment briefs.
1 to 1 support available.
(e) ● Assessment methodologies are adapted, as necessary and reasonable,
to cater for learners with a disability or other persons covered by the
nine grounds of the Equality legislation.
Camcorder.
Dictaphone.
(f) ● Assessment materials are securely stored.
(g) ● An appeals procedure for learners is in place.
VEC Policy on file.
(h) ● Procedures for internal and external verification are established.
As per VEC policy and procedures.
(i) ● A corrective action plan is in place to deal with errors, omissions
and/or deliberate acts by learners and staff which impact on the
validity of the assessment process.
As per VEC policy and procedures.
23. Support Structures for learners M.
23.1 A range of supports is in place for learners which help to provide a more holistic response to their needs and
Maximise their ability to engage in the programme.
(a) ● Clear procedures and protocols for the provision of the following
supports are established and implemented;
* Counselling support * Guidance support
* Childcare support * Transport support
Counsellor employed.
Records.
Travel allowance if and as required.
(b) ● The support is available to learners.
Reviews.
Records.
(c) ● The learners use the support.
Records.
Timetables.
Case conferencing.
Youthreach Naas Three Year Plan Page 31
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Quality Standards and Evaluation Criteria Evidence
23. Support Structures for learners (continued)
23.2 Arrangements are in place for regular meetings/communication with parents/guardians as appropriate and other
Relevant agencies, as a support to the learner.
(a) ● Parents/guardians/relevant agencies are encouraged to support the
participation of the learner in the centre.
Phone calls
Letters.
Meetings.
(b) ● Parents/guardians are informed of the learner’s progress within the
centre.
24. Literacy and Numeracy H.
24.1 An integrated approach to literacy/numeracy provision is in place.
(a) ● The literacy/numeracy levels of learners are assessed.
Induction.
Assessments.
(b) ● A literacy plan for the centre is developed and implemented.
(c) ● One to one support for literacy is available as required.
Timetables.
Reviews.
(d) ● The induction programme for staff includes literacy awareness.
Induction booklet.
Staff meetings/reviews.
(e) ● Literacy development is integrated into all aspects of the programme.
Programme plans.
Visual aids in all rooms.
(f) ● Literacy programmes are culturally and environmentally relevant.
Programme plans
Youthreach Naas Three Year Plan Page 32
25. Social, Personal and Health Education L.
25.1 A broad ranging and integrated programme of social, personal and health education is provided.
(a) ● The overall social, personal and health education needs of learners are
assessed.
Life skills programme.
Mentoring.
(b) ● A programme of learning in the area of social, personal and health
education is developed and delivered based on the needs of the
learners.
Life skills programme.
Sports/extra curricular activities.
Drugs and mental health awareness.
(c) ● Health promotion is an integrated part of centre policy and practice.
Life skills programme.
Sports/extra curricular activities.
Drugs and mental health awareness.
(d) ● Learners have access to information on health related issues.
Life skills programme.
Sports/extra curricular activities.
Drugs and mental health awareness.
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Quality Standards and Evaluation Criteria Evidence
26. Work experience H.
26.1 Learners are provided with opportunities to participate in a work experience programme.
(a) ● Procedures for establishing and supervising work experience are
developed and documented.
Policy and procedures in place.
(b) ● Responsibility for work experience is clearly allocated.
3 staff members are responsible for the
work experience area.
(c) ● Insurance requirements are met.
VEC insurance in place.
(d) ● Links with employers are established.
(e) ● Learners are adequately supervised supported during work experience.
Advocate/Tracking.
(f) ● Appropriate records are maintained.
Records.
Student files and folders.
Youthreach Naas Three Year Plan Page 33
27. Transfer and Progression H.
27.1 Learners are supported to transfer and progress to programmes within or external to the centre.
(a) ● A policy and procedures for transfer and progression of learners are
developed and documented.
(b) ● Guidance/counselling support is provided for learners during the
initial stage of moving into a new programme.
(c) ● Learners are informed of the transfer and progression options that are
open to them on completion of programmes.
Mentoring.
Information booklet.
(d) ● Learners’ progression and transfer routes are documented.
(e) ● Links are established between employers/centres of further education
and training or other relevant agencies in order to develop transfer and
progression routes.
Work in this area is ongoing.
Naas Youthreach.
Administration Review.
Vocational Support Services Unit (VSSU).
Procedures for Youthreach/Senior Traveller
Training Centres.
Evaluation Criteria
Evidence Level of
Priority
1. APPLICATION
IN
PLACE
NEEDS
FURTHER
WORK
NOT
IN
PLACE
DON’T
KNOW
L
Application forms are clear accurate and user friendly.
A A clear ‘user friendly’ application form is developed and used. Application form on file.
B The application form is completed - with help if required - and certified by the
applicant.
Application form on file.
C Certification requiring the use of an ‘X’ or some other appropriate symbol is
witnessed and signed accordingly by a staff member.
Staff member always present.
Application form on file.
D Application forms should contain necessary details i.e.
Name.
Application form on file.
Address.
Application form on file.
Date of birth.
Application form on file.
Reasons for wishing to attend the centre.
Application form on file.
Background information such as Education, Work History etc.
Application form on file.
PPS Number.
Application form on file.
Other relevant information
Application form on file.
Youthreach Naas Three Year Plan Page 35
E Application forms are stamp dated on receipt.
Application form on file.
F A copy of the application form is sent to head office.
Application form on file.
ASSESSMENT
IN
PLACE
NEEDS
FURTHER
WORK
NOT
IN
PLACE
DON’T
KNOW Level of
Priority.
L.
Protocol is followed to ensure best practice and accountability.
A An original Birth Cert is required. This is checked with the application form and
photocopied. (Copy shows that the original has been inspected.)Original cert is
then returned to the applicant.
On file.
B Education, work and training records are independently checked.
On file but dependant on results from
school, work, training.
C The Social Welfare office is contacted for checking eligibility and avoids
duplicating of payments.
N/A
D The Social Welfare Officer stamps the application form as evidence of
eligibility.
N/A
E Social Welfare Office is notified in writing of the commencement and cessation
dates of trainees.
N/A
F Assessment is carried out by two staff members and application forms are
initialled accordingly.
N/A
Assessment carried out at a later date
not on application to centre.
G Students are informed of acceptance or rejection of their application. By phone/letter.
H An agreed programme of training is developed with each student. Individual Education Plans.
I Individual files are maintained on each student and it contains all personal and
essential information.
Individual student files in office.
J A check off list is developed and used to ensure that all necessary information is
received.
Information is checked by Cúán.
Youthreach Naas Three Year Plan Page 36
3. ATTENDANCES IN
PLACE
NEEDS
FURTHER
WORK
NOT
IN
PLACE
DON’T
KNOW Level of
Priority.
L.
Attendance and record keeping is accurately monitored.
A A clock card or a signing in and out register is used and maintained. Daily sign in sheets.
B Clock cards are pre-numbered and control records are kept. N/A
C The clock or register is located in a visible and secure place. The clock in/out or
signing in/out system should be capable of being witnessed.
Visible from office window.
D A class register/record is maintained and signed by each tutor to record the
attendance of students in class.
Class register.
E A spot check is carried out to ensure that the clock/register matches the class
register and that explanations are obtained where differences occur.
Checked by the Co-ordinator.
F A code of conduct/behaviour is developed and approved by National
Organisers.(Board of Management/VEC)
Draft copy on file
G Guidelines of what constitutes an authorised absence including when sick
certificates are required is included in Code of Conduct/Behaviour.
Within the draft admissions policy
H These guidelines-(g) - provide a framework for termination of any student where
there is evidence of abuse of the absence policy.
Within the draft admissions policy
4. PAYMENT
IN
PLACE
NEEDS
FURTHER
WORK
NOT
IN
PLACE
DON’T
KNOW Level of
Priority.
L.
We meet our legal requirements in the area of payments/returns.
A The Coordinator/Director ensures that completed and accurate forms are sent to
head office so that students receive correct payment.
Weekly returns.
B Payments are processed based on clock/register and class attendance records.
Sign in sheets.
C Returns are processed independently of the Coordinator/ Director but certified
by the Coordinator/Director.
Counter signed by the coordinator and
staff member.
D VEC forms are completed and sent back to head office.
Photocopies in student files.
Youthreach Naas Three Year Plan Page 37
E Payment records should differentiate between attendances and authorised
absences.
Weekly returns, sick certs, work
experience.
F Deduction mandates are signed to facilitate deductions for meals/travel. Care is
taken to ensure that meals/travel allowances are not paid in respect of approved
absences. Payment is made by direct mandate.
Weekly returns.
5. MONITORING/REVIEW
IN
PLACE
NEEDS
FURTHER
WORK
NOT
IN
PLACE
DON’T
KNOW Level of
Priority.
L.
We adhere to National Guidelines in an open and transparent way.
A Where and when required a report is submitted to the Board of Management. Reports on file.
Board not active.
B Clarity is provided as to the length of time that students should attend centre. We run a two year programme.
Student induction and admission.
C The AEO or approved officer carry’s out spot checks to ensure that attendance
records, documentation and payment returns are in order.
VSSU Audit.
D The Coordinator/Director is provided with an approved budget and
arrangements are agreed for the preparation and review of expenditure reports
on a monthly basis.
Monthly accounts.
E A financial report is submitted to the Board of Management. Financial reports on file. Board of
Management not active at present.
F A copy of the above report is forwarded twice a year/monthly to the AEO. A copy of the financial report is
forwarded twice a year to the Board of
Management.
G All returns are made to the Department within the approved deadlines. As part of
this process, head office and centre records are reconciled.
Yearly returns and white sheets.
6. WORK EXPERIENCE
IN
PLACE
NEEDS
FURTHER
WORK
NOT
IN
PLACE
DON’T
KNOW Level of
Priority.
L.
Work experience provides opportunities for integration and
progression
A Students on work experience are covered by VEC insurance Work experience insurance statement.
B Employer’s facilititating work experience use/sign an attendance register with
students.
Attendance register.
Youthreach Naas Three Year Plan Page 38
C An evaluation form is completed by employers at the end of work experience. Advocate evaluation forms.
D Students are required to prepare a report for each week of work experience. This
report is signed and checked by the Coordinator/Director and maintained in the
students file.
Level 4 module/student folder of
work.
7. STAFF
Level of
Priority.
L.
Systems are in place in relation to recruitment, timetables and
payments.
A Staff are recruited in accordance with the normal procedure of the VEC and
contracts are issued accordingly.
Coordinator to contact Des re staff
contracts.
B Timetables are developed in accordance with criteria prescribed by the
department.
See timetables on file.
C Timetables are approved by CEO and the Board of Management if required. Timetables are sent on a yearly basis.
D Payment returns are reconciled by Head Office to approved timetables. Daily absent sheets and time sheets.
E Returns are processed monthly and controls implemented to avoid duplicate
claims.
Time sheets and claim sheets.
F Staff files are maintained in head office and include application form, letter of
offer/acceptance, terms/contract of employment, details of qualifications, agreed
contract hours and any amendments.
On file in head office.
8. CREDITORS
IN
PLACE
NEEDS
FURTHER
WORK
NOT
IN
PLACE
DON’T
KNOW Level of
Priority.
L.
Finances are managed in compliance with national guidelines.
A Supplies are ordered in accordance with the approved purchasing procedures of
the VEC.
Order book.
B A Stock book is maintained in respect of all supplies. This may be maintained
in each class or at reception. It is signed by the manager/appropriate member of
staff for processing in the approved manner.
Stock book/folder.
Youthreach Naas Three Year Plan Page 39
C Invoices are reconciled with the stock book and order book. Calculations are
checked and a creditor’s analysis sheet is certified by the Coordinator/Director
and forwarded for processing in an approved manner.
Monthly accounts folder.
D Original invoices duly authorised by the manager/member of administrative staff
accompany all payments.
Monthly accounts folder.
E Every effort is made to have separation between ordering, receipt and payment
of goods/services.
Filing system.
9. ASSETS
IN
PLACE
NEEDS
FURTHER
WORK
NOT
IN
PLACE
DON’T
KNOW Level of
Priority.
L.
Detailed records of equipment, stock, lease/rent of premises and a
safety statement are documented and maintained.
A
Details of all equipment are entered in stock books/asset records under the
supervision of the Coordinator/Director.
Stock folder.
B The stock book shows details of acquisitions, transfers, breakages and disposals.
Stock folder.
C Old/obsolete equipment is identified each year and a report is sent to the CEO
seeking approval for appropriate disposal.
Stock folder.
D The Board of Management approve guidelines regarding
goods/materials of value produced as part of the training process.
N/A
E A register is maintained to show where title or other appropriate
records are stored in support of the ownership/rent/lease of the
building.
v Head office and in folder on file.
F A safety statement is maintained in accordance with health &
safety legislation.
In draft safety statement/policy.
10. RECEIPTS (if appropriate)
IN
PLACE
NEEDS
FURTHER
WORK
NOT
IN
PLACE
DON’T
KNOW Level of
Priority.
L.
Due care is taken with receipts and safekeeping in compliance with
official requirements.
Youthreach Naas Three Year Plan Page 40
A An official receipt is issued in respect of all monies received.
Receipts are lodged daily to the VECs account in accordance with
approved procedures.
Official petty cash lodgement book.
B If appropriate, a safe is available to provide safekeeping of money
or other valuables.
In house safe.
C Receipts are credited to the budget of the centre. Monthly accounts.
11. PROMOTION
IN
PLACE
NEEDS
FURTHER
WORK
NOT
IN
PLACE
DON’T
KNOW Level of
Priority.
L.
We highlight the sponsors of the programme where/as required.
A Application forms, relevant correspondence and premises highlight
the sponsors of schemes e.g. EU, NDP, and Department of
Education & Science.
Logo’s on correspondences.
Website.
12. GENERAL
IN
PLACE
NEEDS
FURTHER
WORK
NOT
IN
PLACE
DON’T
KNOW Level of
Priority.
L.
All relevant procedures are approved of by the Board of
management-where one exists- and the CEO.
A Relevant and appropriate procedures are approved by the Board of
Management and brought the attention of all staff.
Memos from head office.
B The Chief Executive Officer is required to approve issues of an
exceptional nature or where deviation from procedure maybe
required.
Yearly green sheets.
13. MISAPPROPRIATION etc.
IN
PLACE
NEEDS
FURTHER
WORK
NOT
IN
PLACE
DON’T
KNOW Level of
Priority.
L.
Youthreach Naas Three Year Plan Page 41
Misappropriation of funds are dealt with through the proper
channels.
A Any member of staff discovering or suspecting any of the
following:
Any incident of actual or suspected fraud, theft or other
misappropriation.
Overpayment or underpayment.
Irregular or unfounded payment.
Must inform his/her head of department who shall
immediately notify the AEO/CEO. If appropriate the Chief
Executive Officer should be notified directly. A full report on
the occurrences shall be prepared and submitted to the Chief
Executive Officer showing;
Amount involved.
Reasons for occurrences.
Person/persons involved.
Actions taken in the relevant case.
*Where appropriate the VECs insurers shall be notified in
accordance with the terms of the Fidelity Guarantee/Administrative
Negligence Policies. Issues regarding theft or fraud should be referred to
the Garda Siochana.
Reporting system in place between the coordinator
and the staff team.
Youthreach Naas Three Year Plan Page 42
Evaluation Questionnaire for Management
Complete this questionnaire with respect to the centre named below.
Centre Name: Youthreach Naas
Date:
Centre Staff have selected 9 Quality Areas for evaluation during this year’s Internal Centre
Evaluation process. Please comment on each of the 8 areas outlined below with particular reference
to the questions highlighted under each area.
1. Communication and Links with the Community
Are you sufficiently informed in relation to the work of the centre?
Do the centre Communications Policy and Procedures operate in line with VEC
requirements?
Yes, I am sufficiently informed in relation to the work of the centre through regular meetings
with the Co-ordinators. The centre operates in line with Kildare VEC requirement and I receive
twice monthly reports.
Regarding policies and procedures, the VEC is currently reviewing the Youthreach policies and
three Youthreach Co-ordinators are working with me in updating several policies in light of
changing times and the ability to be responsive to the needs of the current learners.
2. Administration and Financial Management
Is the centre carrying out its administrative and financial management duties to the
standards required by the VEC and the DE/S auditors?
Yes, the centre is carrying out its administrative and financial management duties according to
VEC and DES requirements.
3. Health and Safety
Is management satisfied with the centre Health and Safety Statement?
Is the centre complying with Health and Safety Legislation?
The Health and Safety Statements are in place and are adhered too. Periodic checks are made to
ensure that procedures are in place and used effectively. As line manager for the Co-ordinator, I
receive almost immediate communication in the event of any incident that may require the
knowledge or attention of the VEC.
Youthreach Naas Three Year Plan Page 43
4. Staff Recruitment and Induction
Do the procedures used by the centre in the recruitment of staff meet with the approval of
management?
What information should be included in the induction programmes of new staff from a VEC
point of view?
Yes, the procedures used by the centre in the recruitment of staff meet with the approval of VEC
management. The VEC is looking at its induction policies in relation to centre and whole county
induction procedures. It is also looking at the rollout of a county handbook for all tutors with
specific reference to particular programmes such as Youthreach.
5. Staff Development and Training
Do the centre Staff Development Policy and Procedures meet with the approval of the VEC?
Is management satisfied with the manner in which staff development is prioritised and
organised at centre level?
Yes, the Staff Development Policy and Procedures meet with the approval of VEC
management. The VEC looks at Staff Development from a fourfold perspective. Firstly, the
development courses which all staff members partake in on a personal level. Secondly, the
personal development that staff are engaged in as part of the centre. Thirdly, the sectorial
development among staff from the three Youthreach centres in the county. And fourthly, the
personal development that is envisaged for all VEC staff throughout the county.
6. Recruitment of Learners and Admission
Does management approve of the awareness raising material used by the centre as well as
the centre’s overall approach to awareness-raising within the community?
Do the centre policy and procedures on the Recruitment of Learners and Admission meet
with the approval of management?
The VEC places a high priority on highlighting and communicating the positive aspects of all
programmes, including Youthreach. The VEC approve of the awareness raising material used
by the centre. As stated earlier, the VEC is currently reviewing the Youthreach policies and
three Youthreach Co-ordinators are working with me in updating several policies, including
recruitment and admissions policies.
7. Literacy and Numeracy
Does the centre Literacy Plan meet with the approval of management?
Yes, the centre Literacy Plan meets with the approval of management. Three regional meetings
take place each year in which all VEC Co-ordinators meet in order to ensure there is a sharing
of information and resources and to develop progression routes for the learners within each
programme. The Youthreach programme has been enhanced by the assistance of the VEC
Literacy Service with personnel and sharing resource material.
Youthreach Naas Three Year Plan Page 44
8. Work Experience
Does the centre work experience programme comply with the requirements of the VEC?
Yes, the centre work experience programme meets with the approval of management. In the
current economic climate, the provision and gaining work experience has proved difficult for
the trainees. Youthreach Naas has obtained a FAS advocacy worker one day a week and this
will assist with creating links with employment and education. Youthreach Naas is also
creatively involved in volunteer programmes within the community, which will create a new
sense of awareness and experience among trainees.
Youthreach Naas Three Year Plan Page 45
Learner Review
The student review of the centre was carried out in December 2010. A total of 18 students, both
male and female, over 18 and under 18 took part. The review was carried out on a one to one basis
between the student and their key-worker. The review itself is the from the “Workshop with
Learners” document provided by the Q.F.I. facilitator. The questions are listed below, as are the
answers and the comments provided by some students. Not every question was answered by all 18
students on the day, and some chose to comment rather then answer.
Our Centre
Yes
No
Don’t
know
Comment
How it feels to be in the centre
I like being in this centre 16 1 1
I am encouraged to learn 16 1 1
The atmosphere is good 13 2 3 Sometimes
Staff and learners respect each other 17 1
What is expected of me
There is a set of rules that I have to follow 16 1 1
The rules say that bullying is not allowed in the
centre
17 1
If I have a problem with the centre I have a right to
make a complaint
17 1
If I have a problem with the centre I know who to
talk to about it
17 1
The rules say what will happen if learners misuse
drugs
16 1 1
I agree with the centre rules 17 1
The teachers enforce the rules 17 1
I feel that I am treated fairly in the centre 17 1
The Programme
I like the subjects/ courses that are provided in the
centre
14 2 2 Somethings
I feel that I am learning new things all the time. 15 2 Sometimes
I have one to one time to talk with a staff member
as I need it
17 1
Learners have a chance to say what they think of
the programmes ( have a chance to evaluate the
programmes)
15 3
I have my own learning plan which was drawn up
by staff
13 2 3
I feel that I am getting a good education in this 16 2
Youthreach Naas Three Year Plan Page 46
centre.
Programme Delivery
I like the way we are taught in this centre. 16 1
Usually I am busy doing things rather than just
listening to the teacher talking.
14 3
I am encouraged to take responsibility for my own
learning.
16 1
The teachers encourage us to try to do our best. 16 1 All the time
The teachers give praise and encouragement when
I do well.
16 1 All the time
The teachers think that I am doing well in the
centre.
12 1 4
When I joined the centre
The centre in well known in the community 12 3 1
I was interviewed by staff before I started in the
centre
16 1
The school gave my name to the centre staff. 6 2 1 Family
referral
Youthreach Naas Three Year Plan Page 47
The first few weeks in the centre
I was given information about the centre when I
started including the rules, the timetable and the
choice of subjects.
15 1
A booklet is available with all the above
information in it.
3 4 7
I was given enough information about what
happens in the centre and I didn’t feel lost at the
start.
14 3 Was lost at
first
Each new person has a learning plan that sets out
what I course I am to follow in the centre and what
I aim to achieve.
13 1 2
The staff talk to me about my progress and the
plan is reviewed regularly
14 1 1
Qualification The centre provides courses that lead to qualifications
17 1
I know about the different courses and qualifications that I can do in the centre.
15 2 1
Counselling Counselling is available to me if I need it
16 1
Guidance support Guidance support is available to me if I need it
11 1 3 Was in the beginning
For under 18s only (next three questions) Staff from the centre meet with my parents or guardians and/or other agencies who support me
6 4 1
Parents/ guardians/ relevant agencies are encouraged to support my learning in the centre.
8 2 1
My parents/guardians are told how I’m doing in the centre
7 4
Reading, writing and maths The staff know how well I can read, write and do maths
14 1 1
Practice at reading and writing is included in all parts of the learning programme
14 1 1
The materials that I use for reading and writing use situations and issues that are familiar to me
11 3 1
Youthreach Naas Three Year Plan Page 48
Yes
No
Don’t
know
Comment
Learning for life
The centre is a place where I can learn about
myself, about getting on and working with other
people, and about how to look after my health
17
I have talked with staff about these issues 16 1 1
These issues are included in my learning plan 15 2
Work experience
The centre will supervise and support me while I
am on work experience
12 4
Moving on from the centre
I believe that the centre will help me to move on
into further training, education or a job.
17
The centre will provide me with Guidance or
Counselling support when I first move on from
the centre
9 8
Youthreach Naas Three Year Plan Page 49
Learner Evaluation of FETAC Programmes and Services
Please fill in the box that describes the situation in your centre:
Yes
No
Don’t
know
Comment
Communication I have opportunities to talk to staff 18
Staff listen to me 18
Staff make it clear what I need to do to get
certification
18
Staff and learners respect each other 16 1 Sometimes
If I have a problem with the centre I know who to
talk to about it.
18
I have one to one time to talk with a staff member
as I need it.
18
Equality I feel that I am treated fairly in the centre. 18
I am not discriminated against because of who I
am.
18
I think that the centre welcomes students from
different backgrounds.
18
Access Transfer and Progression
Information Provision
I was told about the FETAC courses that were
available to me in the centre.
18
I was interviewed by staff before I started in the
centre.
18
I was told about the content of each subject area. 15 2 1
I was told about the award that I could get on
finishing the FETAC course
17 1
I was told where the course might lead to (e.g.
courses that I could move on to afterwards)
17 1
Staff give me information about my progress. 15
I have a way of letting staff know about how I
think I am progressing.
15 2 1
Entry
I know how the centre picks students for the
FETAC programmes.
11 3 4
When I applied for a place in the centre I was
helped to choose the programme best suited to me.
13 3 2
I was told about the supports that are available to
me in the centre.
16 2
If students don’t get into the FETAC programme
they can appeal the decision.
8 1 9
Facilitating Diversity
The centre staff try to make sure that I am doing a 14 1 2
Youthreach Naas Three Year Plan Page 50
FETAC programme that suits my ability and
interests.
I meet with my tutor/ mentor regularly. 16
I can avail of counselling in the centre 17
I can avail of guidance in the centre. 13 2 2 Not at the
moment
I can avail of childcare support 9 1 5
I can avail of transport supports 13 1 2
I have my own learning plan which was drawn up
by staff
13 1 3
Moving on from the programme
I can progress on to other programmes within the
centre
15 2
I am aware of courses that I can progress on to
after leaving the centre
15 1 1
I believe that the centre will help me to move on
into further training, education or a job.
16 1
Programme Development Delivery and Review
Programme Development
I like the subjects/ courses that are provided in the
centre
16 1 1
I am learning new things all the time. 14 4
Teachers plan the programmes very well. 16 2
Programme Delivery
I like the way the teachers teach the subjects 18
The teachers stick to the timetable 17 Sometimes
I feel that I am getting a good education in this
centre.
16 2
Usually I am busy doing things rather than just
listening to the teacher talking.
15 3
I am encouraged to take responsibility for my own
learning.
17 1
The teachers give praise and encouragement when
I do well.
17 1
The teachers think that I am doing well in the
centre.
15 1 2
Practice at reading and writing is included in all
parts of the learning programme
15 1 1
Work experience
The centre provides me with opportunities for
work experience
15 2
The centre will supervise and support me while I
am on work experience
15 1 1
Programme Review
Learners have a chance to say what they think of
the programmes ( have a chance to evaluate the
programmes)
16 1
I get a chance review each subject during the year. 14 1 2
Youthreach Naas Three Year Plan Page 51
Learner Records
Staff keep records of the work I have completed. 16
Assessment and Qualifications
The centre provides courses that lead to
qualifications
16 1
I know about the different courses and
qualifications that I can do in the centre.
17
Staff tell me what parts of my work will be
assessed.
17
I know in advance when assessments/ tests are
coming up during the year.
16 1
Staff me feedback on my results when I do tests. 14 3
The tests/ assessments are carried out fairly. 16 1
The teachers mark fairly. 16 1
The FETAC folders are always stored away safely 17
If I don’t agree with the results I get in tests/
assessments, I can make an appeal.
12 5
This review clearly shows that after four years of participation in the I.C.E. process the centre is
well on the way to achieving its goals. The learner review shows that the centre has many positives,
and only one real setback that was also found in the main centre review, the Information Booklet for
students. This had already been highlighted and forms part of the centres three year plan.
Youthreach Naas Three Year Plan Page 52
Scot Analysis
A Scot Analysis gives the staff team an opportunity to look at the centre, staff, students and
environment under four headings-Strengths, Challenges, Opportunities and Threats. On day two of
the Centre Development Planning Process the Scot Analysis generated enthusiastic sharing and
exchanges of information as staff discussed each area under the four headings. The results are
documented below.
Strengths. (Things that the centre is good at and doing well)
Environment – created by staff and students.
Wide range of programmes on offer.
Full level 3 and 4 – certification routes.
Holistic/person centred approach.
Solid relationship between staff and students.
1 to 1 work – Literacy etc.
Availability of a highly qualified counsellor.
Flexibility and adaptability of staff.
Well resourced centre.
Life skills programme
Extra curricular activities that expand and reinforce learning within the programme.
Food and nutrition.
Diverse skills within staff team.
SEN Initiatives –hook up programme, volunteering etc.
Rapport and respect between staff.
Staff - accessibility to each other.
Summer programme.
Location and quality of the building.
Consistency.
Self evaluation.
Ability to treat students and situations on an individual basis.
Challenges (Things that the centre finds hard to achieve)
Student behaviour.
Student attendance – trying to break an inherited cycle.
Administration.
Relationships with external agencies.
New draft operational guidelines.
Work experience and progression.
Changing family circumstances – impact on students, families.
Economic climate/budget.
Local transport system.
VEC’s merging.
Youthreach Naas Three Year Plan Page 53
Opportunities. (Events or trends that are favourable to the centre)
Inter agency work.
Relevance of Youthreach in the current climate.
Greater availability of transient staff.
High quality of educational resources available.
Re-evaluation of student’s needs and what the centre can offer.
External funding opportunities to deliver innovative projects.
Centre Advocate – new.
Leargas.
Volunteering/creating awareness and opportunities.
Merging with other VEC’s.
Threats. (Events or trends that are unfavourable to the centre)
Multi-plex schooling.
National budget cuts to the education sector.
Draft operational guidelines – restriction on flexibility and programmes.
Unemployment – impact on family life.
Changes in family structure/knock on effect of the current climate.
Possibility of losing SENI.
Re deployment of teachers in the sector.
Lack of progression opportunities for student due to numbers applying for courses –VTOS,
FAS etc.
College fees.
Cuts in grants.
In conclusion, it can be said that the centre has many strengths. While there are challenges and
threats, as listed above, they will not severely impact on the work the centre is doing. As a staff we
look forward to exploring the opportunities listed above over the course of this three ear plan.
Priority Areas
There are 27 Quality Standards in the Centre Development Process. Having completed the Main
Centre Review Worksheet and reviews with other stakeholders a 3 year action plan was developed
and documented. The 27 Quality areas were prioritised-High, Medium or Low.
High Priority.
(8) Health and Safety.
(9) Premises.
(14) Staff Support
(18) Interculturalism.
(19) Programme Development and Delivery.
(20) Recruitment of Learners and Admission.
(21) Initial Assessment Induction and Review.
(22) Learning Assessment and Certification
(24) Literacy and Numeracy.
(26) Work Experience.
(27) Transfer and Progression.
Medium Priority.
(5) Transparency, Accountability and Public Relations.
(13) Staff Development and Training.
(16) Code of Behaviour
(17) Equality.
(23) Support Structures for Learners.
Low Priority.
(3) Evaluation
(4) Communications and Links with the Community.
(15) Social Environment.
The following is a list of the areas where no actions were required, as the staff team were happy
that everything was in place in those areas.
(1) Ethos.
(2) Planning
(6) Administration and Financial Management.
(7) Record Keeping.
(10) Equipment.
(11) Staff Team.
(12) Staff Recruitment and Induction.
(24) Literacy and Numeracy.
3 Year Action Plan as a result of the Centre Development Process 2010/2011.
Area for Action: (3) Evaluation. Priority:-
Low
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Develop and document policy and
procedures for Self
Evaluation.(FETAC and QFI)
Monitor self evaluation policy and
procedures annually.
1 Year.
Begin August
2011.
Look at Co Kildare VEC policy and
procedures in the area of Self
Evaluation.(pgs 56–59)
Adapt policy and procedures to suit the
centre.
Develop monitoring form to monitor
policy and procedures.
*See page 100 in the Red book –
Guidelines for Centre Development
Planning – as this monitoring form
template could be adapted to suit
Jonathon.
Cúán.
Dara.
Niamh.
Youthreach Naas Three Year Plan Page 56
Area for Action: (4) Communications and Links with the Community.
Priority:-
Low
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Review and update Communications
Policy and procedures.
Monitor Communications policy
annually.
1 Year.
Begin August
2011.
Look at Co Kildare VEC
Communications policy and
procedures.(pgs 9–13)
Adapt policy and procedures to suit the
centre.
Develop monitoring form to monitor
policy and procedures.
*See page 100 in the Red book –
Guidelines for Centre Development
Planning – as this monitoring form
template could be adapted to suit
Jonathon.
Cúán.
Dara.
Niamh.
Area for Action: (5) Transparency, Accountability and Public Relations.
Priority:-
Medium
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Ensure that correct information, in
relation to the centre and its
programmes, is available to the
public.
1 year.
Begin August
2011.
Update centre website.
Re design centre brochure.
Send updated brochures to local school
principals.
Cúán.
Provide PR Training for interested
staff (Dara)
6 Months.
Begin January
2011.
Source PR training.
Contact Margaret Clince for further
information in relation to PR training.
Dara.
Youthreach Naas Three Year Plan Page 57
Area for Action: (6) Administration and Financial Management.
Priority:-
Low
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Ensure that we have sufficient
recourses/equipment to carry out all
administration functions i.e.
accounts
1 Year.
Begin January
2011.
Sort out accounts package.
Build a specific machine to
accommodate accounts package for the
computer
Cúán.
Area for Action: (8) Health and Safety.
Priority:-
High
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Review Health and Safety
procedures annually.
Establish a system to monitor the
implementation and effectiveness of
the Health and Safety procedures.
1 Year.
Begin April 2011.
Develop a Health and Safety checklist.
Jonathon.
Youthreach Naas Three Year Plan Page 58
Area for Action: (9) Premises.
Priority: -
High.
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Air conditioning for the dining room
area needs to be sorted as it is not
complying with Health and Safety
legislation.
1 Year
Begin June 2011.
Contact and inform the landlord that the
air conditioning for the dining room area
needs to be sorted as it is not complying
with Health and Safety legislation.
Attach the appropriate letter of
legislation.
Jonathon.
Dara.
Area for Action: (13) Staff Development and Training.
Priority:-
High
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Review policy and procedures in the
area of Staff Development and
Training.
Monitor policy and procedures
annually.
1 Year.
Begin August
2011.
Review policy and procedures in the area
of Staff Development and Training.
Look at Co Kildare VEC
Communications policy and
procedures.(pgs 9–13)
Adapt policy and procedures to suit the
centre.
Develop monitoring form to monitor
policy and procedures.
*See page 100 in the Red book –
Guidelines for Centre Development
Planning – as this monitoring form
template could be adapted to suit.
Jonathon.
Cuan.
Dara.
Niamh.
Youthreach Naas Three Year Plan Page 59
Area for Action: (14) Staff Support.
Priority:-
High
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
External/outside staff support system
needs to be identified and put in
place for staff.
3 months.
Begin September
2010.
External/outside staff support system
needs to be put identified and put in place
for staff.
Contact VEC/Des re this.
Names and phone numbers need to be
sourced and given to all staff members.
Jonathon.
Area for Action: (16) Code of Behaviour.
Priority:-
High
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Code of Behaviour needs to be
updated with staff and students.
1 year.
Begin January
2011.
Revisit, review and amend the Code of
Behaviour with staff first and then with
students.
Ensure it contains learner’s rights
responsibilities and a grievance
procedure.
Ensure it contains a procedure for dealing
with bullying, and the misuse of drugs.
Jonathon.
All staff.
Students.
Youthreach Naas Three Year Plan Page 60
Area for Action: (17) Equality.
Priority: -
High
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Develop and document Equality
policy and procedures.
Monitor policy and procedures
annually.
1 Year
Begin August
2012.
Look at Co Kildare VEC Equality policy
and procedures.(pgs 14–17)
Adapt policy and procedures to suit the
centre.
Develop monitoring form to monitor
policy.
*See page 100 in the Red book –
Guidelines for Centre Development
Planning – as this monitoring form
template could be adapted to suit.
Jonathon.
Cuan.
Dara.
Niamh.
Develop and document an Equality
action plan.
2 Years.
Begin June 2011
Develop and document an Equality
action plan in conjunction with VEC.
Check to see where they are at with this
process.
Jonathon.
Area for Action: (18) Interculturalism.
Priority: -
High.
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Review and monitor all policies and
procedures to ensure they reflect an
intercultural ethos, promote mutual
respect, understanding and openness
to individuals and groups from all
cultures.
3Years.
Begin August
2011.
Develop monitoring form to monitor and
review policies to ensure they value and
reflect the cultural identity of all
students.
*See page 100 in the Red book –
Guidelines for Centre Development
Planning – as this monitoring form
template could be adapted to suit
Jonathon.
Cuan.
Dara.
Niamh.
Youthreach Naas Three Year Plan Page 61
Area for Action: (19) Programme Development and Delivery.
Priority:-
High
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Develop and document policy and
procedures for Programme
Development and Delivery.
Monitor policy and procedures
annually.
1 Year.
Begin August
2012.
Look at Co Kildare VEC Programme
Development Delivery and Review
policy and procedures.(pgs 28-39)
Adapt policy and procedures to suit the
centre.
Develop monitoring form to monitor
policy.
*See page 100 in the Red book –
Guidelines for Centre Development
Planning – as this monitoring form
template could be adapted to suit
Jonathon.
Cuan.
Dara.
Niamh.
Formulate and document procedures
for the provision and delivery the
key aspect of the programme.
3 years.
Begin June 2011
with monthly
follow through.
Formulate and document procedures for
the provision and delivery the key aspect
of the programme.
*The key aspects of programmes may
include initial assessment, development
of IEPs, reviews, supported progression,
work experience, certification etc
Jonathon.
1 to 1
Team meetings.
A variety of approaches to learning
is required to meet all student needs.
1 month.
Begin August
2011.
Review annual programme plans.
Include examples of a variety of teaching
methodologies within the programme.
*See Guidelines for Programme
Planning pgs 10-17 for examples of
methodologies.
All staff.
Youthreach Naas Three Year Plan Page 62
Area for Action: (20) Recruitment of Learners and Admission.
Priority: -
High.
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Review application and admission
forms
6 months.
Begin October
2011.
Have a specific staff meeting to review
application and admission forms.
*Use VSSU Guidelines.
Use Co Kildare VEC policy and
procedures for Access Transfer and
Progression – pgs 23-27
Core staff.
Area for Action: (21) Initial Assessment Induction and Review.
Priority: -
High
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Relevant induction pieces that are
already being used in the centre need
to be reviewed compiled and bound
into an induction booklet.
1 month.
Begin June 2012.
Review induction information.
Bind relevant induction pieces into an
induction booklet.
Cuan.
Develop and document policy and
procedures for Initial Assessment.
Monitor policy and procedures
annually.
1 Year.
Begin August
2012.
Look at Co Kildare VEC
Communications policy and
procedures.(pgs 9-10)
Adapt policy and procedures to suit the
centre.
Develop monitoring form to monitor
policy.
*See page 100 in the Red book –
Guidelines for Centre Development
Planning – as this monitoring form
template could be adapted to suit
Jonathon.
Cuan.
Dara.
Niamh.
Youthreach Naas Three Year Plan Page 63
Area for Action: (22) Learning Assessment and Certification.
Priority: -
Low.
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Develop and document policy and
procedures on Assessment of
Learner Achievement and
Certification. .
Monitor policy and procedures
annually.
1 Year.
Begin August
2013.
Look at Co Kildare VEC policy and
procedures on Fair and consistent
Assessment of Learners.(pgs 40-53)
Adapt policy and procedures to suit the
centre.
Develop monitoring form to monitor
policy.
*See page 100 in the Red book –
Guidelines for Centre Development
Planning – as this monitoring form
template could be adapted to suit
Jonathon.
Cuan.
Dara.
Niamh.
Assessment material needs to be
securely stored.
1 Year.
Begin January
2011.
Assessment materials need to be securely
stored.
Buy metal storage cabinet.
Dedicate Cuan’s storeroom to FETAC
and move other equipment elsewhere.
Cuan.
Area for Action: (23) Support Structures for Learners.
Priority:-
Medium
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Inform parents/guardians of
learner’s progress in the centre
annually.
1 month.
Begin August
2011.
Draft a template to parents/guardians to
inform them of learner’s progress in the
centre. Send to parents/guardians after
student evaluations annually.
Niamh.
Youthreach Naas Three Year Plan Page 64
Area for Action: (24) Literacy and Numeracy.
Priority:-
High.
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Integrating Literacy Pack to be
rolled out to all staff and evaluated
at the end of the year
1 year.
Begin June 2012.
Integrating Literacy Pack to be rolled out
to all staff and evaluated at the end of the
year
Jonathon.
Area for Action: (26) Work Experience.
Priority:-
High
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Develop links with employers that
will help students participate in a
suitable/relevant work experience
programme.
2 years.
Begin April 2011.
Look at Work Experience module level 4
and see how we can further develop links
with employers.
Jonathon.
Advocate.
Youthreach Naas Three Year Plan Page 65
Area for Action: (27) Transfer and Progression.
Priority: -
High.
SPECIFIC ACTION EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE .
Develop and document policy and
procedures on Transfer and
Progression of Learners.
Monitor policy and procedures
annually
1 Year.
Begin August
2013.
Look at Co Kildare VEC policy and
procedures Access Transfer and
Progression (pgs 23-27)
Adapt policy and procedures to suit the
centre.
Develop monitoring form to monitor
policy.
*See page 100 in the Red book –
Guidelines for Centre Development
Planning – as this monitoring form
template could be adapted to suit
Jonathon.
Cuan.
Dara.
Niamh.
Learner’s transfer and progression
routes need to be documented.
1 year.
Begin January
2011.
Consult with new Advocate when he is
appointed. Work out a system whereby
learners are tracked for a minimum of 6
months when they leave the centre and
that transfer and progression routes are
documented.
Jonathon.
New Advocate.
MONITORING ARRANGEMENTS
This action plan will be an item on the agenda of all staff meetings to ensure the actions are carried out within the given timeframe.
All staff are to be given a copy of this action plan and should take responsibility for its implementation.
*8 Policies and their procedures are to be reviewed over the 3 years of the Centre Development Plan beginning August 2011
Quality Areas 3, 4,13,17,19,21,22,27.
Timeframe for Actions as a result of the Centre Development Planning Process 2010/2011.
(In order of implementation)
Quality Areas are noted after each specific action.
Month to
start action
SPECIFIC ACTION.
( and QA)
EXPECTED
DURATION
PROCESS PERSON/S
RESPONSIBLE
January
2011.
Provide PR Training for
interested staff (Dara)
(QA 5 )
6 months.
Begin January
2011.
Source PR training.
Contact Margaret Clince for
further information in relation to
PR training.
Dara.
Assessment material needs to be
securely stored.
(QA 22)
1 Year.
Begin January
2011.
Assessment materials need to be
securely stored.
Buy metal storage cabinet.
Dedicate Cuan’s storeroom to
FETAC and move other
equipment elsewhere.
Cuan.
Code of Behaviour needs to be
updated with staff and students.
(QA 16)
1 year.
Begin January
2011.
Revisit, review and amend the
Code of Behaviour with staff
first and then with students.
Ensure it contains learner’s
rights responsibilities and a
grievance procedure.
Ensure it contains a procedure
for dealing with bullying, and
the misuse of drugs.
Jonathon.
All staff.
Students.
Ensure that we have sufficient
recourses/equipment to carry out
all administration functions (i.e.
accounts).
(QA 6)
1 Year.
Begin January
2011.
Sort out accounts package.
Build a specific machine to
accommodate accounts package
for the computer
Cuan.
Youthreach Naas Three Year Plan Page 67
Learner’s transfer and
progression routes need to be
documented.
(QA 27)
1 year.
Begin January
2011.
Consult with new Advocate
when he is appointed. Work out
a system whereby learners are
tracked for a minimum of 6
months when they leave the
centre and that transfer and
progression routes are
documented.
Jonathon.
New Advocate.
April 2011
Review Health and Safety
procedures. Establish a system to
monitor the implementation and
effectiveness of the H/S
procedures.
(QA 8)
1 Year.
Begin April
2011.
Develop a Health and Safety
checklist to help monitor the
implementation and
effectiveness of the H/S
procedures.
Jonathon.
Develop links with employers
that will help students participate
in a suitable/relevant work
experience programme.
(QA 26).
2 year.
Begin April
2011 –April
2012.
Look at Work Experience
module level 4 and see how we
can further develop links with
employers.
Jonathon.
June 2011.
Air conditioning for the dining
room area needs to be sorted as
it is not complying with Health
and Safety legislation.
(QA 9)
3 months.
Begin June
2011.
Contact/inform landlord that the
air conditioning in dining area
has to be sorted. It is not
complying with H/ S legislation.
Attach the appropriate letter of
legislation.
Jonathon.
Dara.
Youthreach Naas Three Year Plan Page 68
Formulate and document
procedures for the provision and
delivery the key aspect of the
programme.
(QA 19)
3 years begin
June 2011
with monthly
follow
through.
Formulate and document
procedures for the provision and
delivery the key aspect of the
programme.
*The key aspects of
programmes may include initial
assessment, development of
IEPs, reviews, supported
progression, work experience,
certification etc
Jonathon.
1 to 1
Team meetings.
August
2011.
Develop/document policy and
procedures for 3 policies listed
below:-
Self Evaluation.(B9)
Communications(B1)
Staff Development and Training
(B3)
(FETAC and QF)
Monitor policies and procedures
annually.
(QA 3,4,13)
1 Year.
August 2011
August 2012
Look at Co Kildare VEC
policies and procedures in these
3 areas.
Adapt VEC policy and
procedures to suit the centre.
Develop monitoring form to
monitor policy and procedures.
*See page 100 in the Red book –
Guidelines for Centre
Development Planning – as this
monitoring form/template could
be adapted to suit.
Jonathon.
Cuan.
Dara.
Niamh.
Review and monitor all policies
and procedures to ensure they
reflect an intercultural ethos,
promote mutual respect,
understanding and openness to
individuals and groups from all
cultures.
(QA 18)
3Years.
Begin August
2011 –August
2014
Develop monitoring form to
monitor and review policies to
ensure they value and reflect the
cultural identity of all students.
*See page 100 in the Red book –
Guidelines for Centre
Development Planning – as this
monitoring form/template could
be adapted to suit.
Jonathon.
Cuan.
Dara.
Niamh.
Youthreach Naas Three Year Plan Page 69
Ensure that correct information,
in relation to the centre and its
programmes, is available to the
public.
(QA 5 )
1 year.
Begin August
2011.
Update centre website.
Re design centre brochure.
Send updated brochures to local
school principals.
Cuan.
A variety of approaches to
learning is required to meet all
student needs.
(QA 19)
1 month.
Begin August
2011.
Review annual programme
plans.
Include examples of a variety of
teaching methodologies within
the programme.
*See Guidelines for Programme
Planning pgs 10-17 for examples
of methodologies.
All staff.
Inform parents/guardians of
learner’s progress in the centre
annually.
(QA 23)
1 month.
Begin August
2011.
Draft a template for
parents/guardians to inform them
of learner’s progress in the
centre. Send to parents/guardians
after student evaluations
annually.
Niamh.
September
2011
External/outside staff support
system needs to be identified and
put in place for staff.
(QA 14)
3 months.
Begin
September
2011.
External/outside staff support
system needs to be put in place
for staff.
Contact VEC re this.
Names and phone numbers need
to be sourced and given to all
staff members.
Jonathon.
Youthreach Naas Three Year Plan Page 70
October
2011
Review application and
admission forms.
(QA 20)
6 months.
Begin
October 2011.
Have a specific staff meeting to
review application and
admission forms.
*Use VSSU Guidelines.
Use Co Kildare VEC policy and
procedures for Access Transfer
and Progression – pgs 23-27
Core staff.
Develop and document an
Equality action plan.
(QA 17)
1 Year.
Begin
October 2011.
Develop and document an
Equality action plan in
conjunction with VEC.
Check to see where the VEC are
at with this process.
Jonathon.
June 2012
Relevant induction pieces that
are already being used in the
centre need to be reviewed
compiled and bound into an
induction booklet.
(QA 21)
1 month.
Begin June
2012.
Review induction information.
Bind relevant induction pieces
into an induction booklet.
Cuan.
Integrating Literacy Pack to be
rolled out to all staff and
evaluated at the end of the year
(QA 24)
1 year.
Begin June
2012.
Integrating Literacy Pack to be
rolled out to all staff and
evaluated at the end of the year
Jonathon.
August
2012
Develop and document policy
and procedures for 3 policies
listed below:-
Equality.(B2)
Programme Development and
Delivery.(B5)
Initial Assessment Induction and
Review.(B1)
1 Year.
August 2012 -
August 2013
Look at Co Kildare VEC
policies and procedures in these
3 areas.
Adapt VEC policy and
procedures to suit the centre.
Jonathon.
Cuan.
Dara.
Niamh.
Youthreach Naas Three Year Plan Page 71
(VEC/FETAC and QF)
Monitor policies and procedures
annually.
(QA 17,19,21)
Develop monitoring form to
monitor policy and procedures.
*See page 100 in the Red book –
Guidelines for Centre
Development Planning – as this
monitoring form/template could
be adapted to suit.
August
2013
Develop and document policy
and procedures for the 2 policies
listed below:-
Learning Assessment and
Certification.(B6)
Transfer and Progression.(B4)
(FETAC and QF)
Monitor policies and procedures
annually.
(QA 22,27)
1 Year.
August 2013 -
August 2014
Look at Co Kildare VEC
policies and procedures in these
2 areas.
Adapt VEC policy and
procedures to suit the centre.
Develop monitoring form to
monitor policy and procedures.
*See page 100 in the Red book –
Guidelines for Centre
Development Planning – as this
monitoring form/template could
be adapted to suit.
Jonathon.
Cuan.
Dara.
Niamh.
Monitoring Arrangements.
Youthreach Naas Three Year Plan Page 72
This action plan will be an item on the agenda of all staff meetings to ensure the actions are carried out within the given timeframe.
All staff to be given a copy of this action plan and should take responsibility for its implementation.
*8 Policies and their procedures are to be reviewed over the 3 years of the Centre Development Plan beginning August 2011. (Quality Areas 3, 4, 13,
17, 19, 21, 22, 27.)
Youthreach Naas Three Year Plan Page 73
Contact Details
Youthreach Naas
Jigginstown Road
Naas
Co. Kildare
Telephone/Fax: 045 888938
E-mail: [email protected]
Website: www.youthreachnaas.ie
Location
We are located behind Boyland's Honda Grarage at the junction of the South Ring Road and
Nebridge Road.
Youthreach Naas Three Year Plan Page 74
Acknowledgements
The authors would like to thank all those who contributed to the Centre Development Plan.
The expertise and commitment shown in their contribution was much appreciated. The
widespread representation of stakeholders ensures a broad vision for the future of Youthreach
Naas.
The authors acknowledge the valuable input from County Kildare Vocational Education
Committee representatives Mr. Sean Ashe, CEO, and Mr. Des Murtagh, AEO..
One of the challenges of this plan was to get the trainees, parents and employers views. We
would like to express our appreciation of the professional work done in spearheading the
input of all stakeholders by Jonathan McNab, Cúán Prendergast, Niamh Kelly, and Shay
Murphy. We also wish to thank the trainees, parents, and employers whose contribution
forms an integral part of this consultation report.
The contribution of all staff members to this plan is hereby acknowledged namely: Jonathan
McNab, Niamh Kelly, Dara Shortt, Cúán Prendergast, Paul Hughes, Cian Mekitarian, and
Katie Walsh.
Finally we acknowledge the contribution of Sheila O'Sullivan who facilitated the whole
process and without whose patient support and experience this plan would not have been
possible.