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The Yellow Page Market in transition which
business models can profit besides Google?
prepared for b-to-v Core Croup Internet and Mobile
St. Gallen, March 2009
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Overview
1. Introduction
2. Market
3. Segments & Funding
. uccess u p ayers
5. Findin s & Discussion
6. About b-to-v
p. 2
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Growth of online e-advertising despite crises
p. 3
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Shift of advertising spend towards online media
p. 4
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Some major brands in German online publishing
p. 5
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Overview
1. Introduction
2. Market
3. Segments & Funding
. uccess u p ayers
5. Findin s & Discussion
6. About b-to-v
p. 6
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Local advertising Whats the occasion?
Consumers are searching...
66% t icall find what the need when
...but small business is not capitalizing.
Onl 44% of small businesses have a Web
searching on the Web, though 39% havetrouble finding specific businesses when
they are not adequately represented on
site.
Of those that do have a Web site, 61%
the Web.
92% of Internet users have researched a
product or service online, then purchased
marketing their Web site.
Of small businesses that have a Web site,
offline from a local business at least once.
71% of consumers feel the local business
of their site to acquire new customers is
only fair or poor.
29% feel they are fair to very bad. 82% say search engines were among the
7 o sma us ness owners e cate
10% or less of their overall budget tomarketing efforts.
businesses. Half of small business owners spend less
than 10% of their marketing budget on
Internet advertising, while 30% do no
p. 7
.
Source: Study by webvisible & Nielsen: The Great Divide 2008 (issued 2009)
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This is also true for the German-speaking market
p. 8
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it is reflected by website popularity
p. 9
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U.S. expects local ads shift towards digital media
p. 10
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U.S. expects interim decline of local media & ad spend
p. 11
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However, remaining spend will shift towards digital
p. 12
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Customer survey
Private consumers
Which of the followin advertisin resources
Small business owners as consumers
Which of the followin advertisin resources
do you turn to first to locate a local business?
50% Search Engines
do you turn to first to locate a local business?
41% Search Engines
24% Yellow Pages Directories
10% Internet Yellow Pages
31% Yellow Pages Directories
9% Internet Yellow Pages
3% White Pages Directories
4% Consumer Review Web Sites
2% Direct Mail
p. 13Source: Study by webvisible & Nielsen: The Great Divide 2008 (issued 2009)
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Customer survey - continued
Search is the most widely used tool for
finding a local business among consumers. Of
t ose surveye , sa searc eng nes(such as Google, Yahoo!, or MSN) were
among the many tools they used when
.
search clearly dominates among Internet
users, consumers use search in
combination with other local media.
49% Internet yellow pages
57% Yellow pages directories
82% Other search engines
53% Local newspapers
49% Television
37% Direct Mail
p. 14Source: Study by webvisible & Nielsen: The Great Divide 2008 (issued 2009)
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Further information about searches
p. 15Source: Study by webvisible & Nielsen: The Great Divide 2008 (issued 2009)
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Users like online in Europe, too
p. 16Source: FAZ (Jul 08)
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Also in Germany local search is a significant market
p. 17Source: FAZ (Jul 08)
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Overview
1. Introduction
2. Market
3. Segments & Funding
. uccess u p ayers
5. Findin s & Discussion
6. About b-to-v
p. 18
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Segmentation overview USA (some examples)
1. Yelp: USD 31m funding from Bessemer
Ventures, Benchmark Capital and DAGls
.
2. Insiderpages: Acquired by Citysearch
(previous USD 8.5m funding from Sequoiaorizon
t
3. Superpages.com: belongs to Idearc Media
(Market Cap: USD 10m)als
4. HomeAway: USD 459m funding from
Redpoint and Technology Crossover
Ventures.Verti
5. Rocketlawyer: USD 2m fuding from Lexis
Nexis
6. Angies List: USD 66m funding from BatteryOnline
Ventures, BV Capital, Lighthouse Capital,
among others.
7. Zillow.com: USD 87m funding from
p. 19
enc mar ap ta an egg ason, among
others.
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Segmentation overview Europe (some examples)
1. Gelbe Seiten: belongs to 16 regional
publishers and DeTeMedienls
2. Qype: USD 13m from WellingtonPartners, Partech International and
Advent Venturesorizon
t
3. Quoka.de: Leading classified portal
(acquired by Vorarlberger Medienhaus)
als
. .
(financed by private investors)
5. Blauarbeit.de: Auction portal for localVerti
serv ces nance y pr vate nvestors
6. Imedo: Portal around medical issues
(financed by privat investors)Online
p. 20
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Overview
1. Introduction
2. Market
3. Segments & Funding
. uccess u p ayers
5. Findin s & Discussion
6. About b-to-v
p. 21
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Selected Successful Horizontal Players in Europe
Leading review portal in Europe focussing on lifestyle venues
and restaurants
ore t an 5m un que users per mont
Funding: Series B over EUR 8m from Wellington Partners,
Partech International and Advent Ventures
Financials: EUR 1.5m revenue (2008e)
Germany's second largest directory assistance provider,
employing roughly 2,400 staff at10 locations in Europe. Its
" "
and is also a partner for many well-known mobile providers Market Cap: EUR 150m
Financials: EUR 178m sales and EBIT of EUR 31m (2008e)
(in the short-term declines in classic directory assistance
-
p. 22
local search)
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Successful local advertising player in the US
ReachLocal helps local businesses to attract customers via search
engine advertising and online yellow-pages marketing
Financials: USD 100m revenue
Integrated advertising solution for local business focussing on a)
search enginge marketing and syndication of listing, b) customized
websites and c lead mana ement throu h click-to-call
Funding: USD 25m from Bessemer Venture Partners, Draper Fisher
Jurvetson Growth and Jafco Ventures
Financials: USD 30m revenue
Further VC-funded players include in the US, among others,
p. 23
Not yet any major specialized players in Europe!
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Overview
1. Introduction
2. Market
3. Segments & Funding
. uccess u p ayers
5. Findin s & Discussion
6. About b-to-v
p. 24
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Is this an attractive industry?
Threat of new entrants:
High as large international players with
Bargaining power of suppliers:
Medium but decreasing as buyers will put
n ustry ocus, arge o ne p ayers w t
industry focus and well-known brands,
are likely to enter the market with
orwar t at many ot er supp ers are
available
Rivalry high as generalists and specialists
Bargaining power of buyer:
Medium but growing by the day as
have already occupied most of the
attractive niches and will continue to
battle for customers based on additional
cease to accept high prices for simple
ads; buyers will note that not everybody
position
Threat of substitutes:
they could advertise their company on
Google, Yahoo!, KennstDuEinen etc.
p. 25
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Blueprint of an attractive invest
Core competences and success factors (and indicators towards promising
investments):
Focus on execution, i.e. sales towards long tail (call-center based, standardized
service portfolio, high degree of automatization), compare to KennstDuEinen
Known or at least self-explanatory brand name, if possible with a history (and
somewhat credentials) from the offline world, e.g. GoYellow
Strategic focus of a horizontal business model: Only attractive for established
player suffering from poor management
execution and focus on markets with premium leads (e.g. finance, law), most likelyin large yet immature markets like Spain
p. 26
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Food for discussion
Will all business directories be killed by Google in the long-run?
,
M&A (last acquisitions: billiger.de, dialo)
offerings with partners, activities of GoYellow Media)
Given that Google relies on partners for the acquisition of local SMEs as thisactivity does not scale enough for Google itself how do efficient sales activities
look like?
Experiences with outbound call centers (conversion rates)
, .
Should vertical players extend their service offerings through closer
collaboration with online marketin services (SEM, SEO, customized website)? If
p. 27
so, should they build these know-how in-house or outsource it?
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Overview
1. Introduction
2. Market
3. Segments & Funding
. uccess u p ayers
5. Findin s & Discussion
6. About b-to-v
p. 28
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b-to-v at a glance
At the heart of what we do is the b-to-v Investorenkreis, an exclusive circle of
b-to-v renders exclusive services to members of the b-to-v Investorenkreis, e.g. it
enables the confidential sharin of investment o ortunities, su orts the
processing and structuring of deals, and helps to manage and control
investments
Admission to the b-to-v Investorenkreis is granted only to candidates who have
proven their business acumen, investment expertise, and personal integrity
Our approach gives entrepreneurs the unique opportunity to discuss their
ventures and financing needs with senior entrepreneurs, benefit from their
, ,
p. 29
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Cornerstones of the b-to-v Investorenkreis
The b-to-v Investorenkreis has 54 members
. . , ,
telecom, clean tech), and have
founded > 100 companies
and have invested in > 1000 deals
sold > 300 realized > 100 IPOs
n sum, t e mem ers annua rect equ ty nvestments vo ume amounts to
EUR 20-25m
p. 30
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Co-Authors
Florian Schweitzer (Partner) co-foundedb-to-v and built its network of private
investors since 2000. He studied Business
Alexander Stoeckel (Investment Manger)holds an MBA from the University of
Oxford. Prior to b-to-v, he worked as fund-
Administration at the University of
St.Gallen.
of-fund manager and as executive
management assistant.
Sven Eppert (Investment Manager)studied Business Administration at the
-
and the Warsaw School of Economics.
Prior to b-to-v, he worked in asset
p. 31
managemen an n consu ng.
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b-to-v overview
BrainsToVentures AG
Blumenaustr. 36 / P.O. Box 142
CH-9004 St. Gallen
Dr. Jan Bomholt, Partner and co-founder
Dr. Christian Schtz, Partner
: +
F: +41 71 242 2001www.b-to-v.com
Florian Schweitzer, Partner and co-founder
Christoph Schweizer, Partner
Dedicated people 54 members of the Investorenkreis
Core personnel 8 investment professionals
Deal flow p.a. (average) 1,500 business plans
Deals done p.a. (average) 20
Investment strategy Opportunity driven
Geographical preferences Europe, USA and Asia
Financing stages Early stage, expansion stage, and later stage, as well as MBI and MBO projects
Most recent Exits Three IPOs (XING, Codfarmers, Fidor) and three trade sales (Cycleon, myBet, Plazes)
p. 32