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YP Mkt in asaTransition

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    The Yellow Page Market in transition which

    business models can profit besides Google?

    prepared for b-to-v Core Croup Internet and Mobile

    St. Gallen, March 2009

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    Overview

    1. Introduction

    2. Market

    3. Segments & Funding

    . uccess u p ayers

    5. Findin s & Discussion

    6. About b-to-v

    p. 2

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    Growth of online e-advertising despite crises

    p. 3

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    Shift of advertising spend towards online media

    p. 4

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    Some major brands in German online publishing

    p. 5

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    Overview

    1. Introduction

    2. Market

    3. Segments & Funding

    . uccess u p ayers

    5. Findin s & Discussion

    6. About b-to-v

    p. 6

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    Local advertising Whats the occasion?

    Consumers are searching...

    66% t icall find what the need when

    ...but small business is not capitalizing.

    Onl 44% of small businesses have a Web

    searching on the Web, though 39% havetrouble finding specific businesses when

    they are not adequately represented on

    site.

    Of those that do have a Web site, 61%

    the Web.

    92% of Internet users have researched a

    product or service online, then purchased

    marketing their Web site.

    Of small businesses that have a Web site,

    offline from a local business at least once.

    71% of consumers feel the local business

    of their site to acquire new customers is

    only fair or poor.

    29% feel they are fair to very bad. 82% say search engines were among the

    7 o sma us ness owners e cate

    10% or less of their overall budget tomarketing efforts.

    businesses. Half of small business owners spend less

    than 10% of their marketing budget on

    Internet advertising, while 30% do no

    p. 7

    .

    Source: Study by webvisible & Nielsen: The Great Divide 2008 (issued 2009)

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    This is also true for the German-speaking market

    p. 8

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    it is reflected by website popularity

    p. 9

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    U.S. expects local ads shift towards digital media

    p. 10

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    U.S. expects interim decline of local media & ad spend

    p. 11

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    However, remaining spend will shift towards digital

    p. 12

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    Customer survey

    Private consumers

    Which of the followin advertisin resources

    Small business owners as consumers

    Which of the followin advertisin resources

    do you turn to first to locate a local business?

    50% Search Engines

    do you turn to first to locate a local business?

    41% Search Engines

    24% Yellow Pages Directories

    10% Internet Yellow Pages

    31% Yellow Pages Directories

    9% Internet Yellow Pages

    3% White Pages Directories

    4% Consumer Review Web Sites

    2% Direct Mail

    p. 13Source: Study by webvisible & Nielsen: The Great Divide 2008 (issued 2009)

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    Customer survey - continued

    Search is the most widely used tool for

    finding a local business among consumers. Of

    t ose surveye , sa searc eng nes(such as Google, Yahoo!, or MSN) were

    among the many tools they used when

    .

    search clearly dominates among Internet

    users, consumers use search in

    combination with other local media.

    49% Internet yellow pages

    57% Yellow pages directories

    82% Other search engines

    53% Local newspapers

    49% Television

    37% Direct Mail

    p. 14Source: Study by webvisible & Nielsen: The Great Divide 2008 (issued 2009)

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    Further information about searches

    p. 15Source: Study by webvisible & Nielsen: The Great Divide 2008 (issued 2009)

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    Users like online in Europe, too

    p. 16Source: FAZ (Jul 08)

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    Also in Germany local search is a significant market

    p. 17Source: FAZ (Jul 08)

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    Overview

    1. Introduction

    2. Market

    3. Segments & Funding

    . uccess u p ayers

    5. Findin s & Discussion

    6. About b-to-v

    p. 18

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    Segmentation overview USA (some examples)

    1. Yelp: USD 31m funding from Bessemer

    Ventures, Benchmark Capital and DAGls

    .

    2. Insiderpages: Acquired by Citysearch

    (previous USD 8.5m funding from Sequoiaorizon

    t

    3. Superpages.com: belongs to Idearc Media

    (Market Cap: USD 10m)als

    4. HomeAway: USD 459m funding from

    Redpoint and Technology Crossover

    Ventures.Verti

    5. Rocketlawyer: USD 2m fuding from Lexis

    Nexis

    6. Angies List: USD 66m funding from BatteryOnline

    Ventures, BV Capital, Lighthouse Capital,

    among others.

    7. Zillow.com: USD 87m funding from

    p. 19

    enc mar ap ta an egg ason, among

    others.

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    Segmentation overview Europe (some examples)

    1. Gelbe Seiten: belongs to 16 regional

    publishers and DeTeMedienls

    2. Qype: USD 13m from WellingtonPartners, Partech International and

    Advent Venturesorizon

    t

    3. Quoka.de: Leading classified portal

    (acquired by Vorarlberger Medienhaus)

    als

    . .

    (financed by private investors)

    5. Blauarbeit.de: Auction portal for localVerti

    serv ces nance y pr vate nvestors

    6. Imedo: Portal around medical issues

    (financed by privat investors)Online

    p. 20

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    Overview

    1. Introduction

    2. Market

    3. Segments & Funding

    . uccess u p ayers

    5. Findin s & Discussion

    6. About b-to-v

    p. 21

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    Selected Successful Horizontal Players in Europe

    Leading review portal in Europe focussing on lifestyle venues

    and restaurants

    ore t an 5m un que users per mont

    Funding: Series B over EUR 8m from Wellington Partners,

    Partech International and Advent Ventures

    Financials: EUR 1.5m revenue (2008e)

    Germany's second largest directory assistance provider,

    employing roughly 2,400 staff at10 locations in Europe. Its

    " "

    and is also a partner for many well-known mobile providers Market Cap: EUR 150m

    Financials: EUR 178m sales and EBIT of EUR 31m (2008e)

    (in the short-term declines in classic directory assistance

    -

    p. 22

    local search)

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    Successful local advertising player in the US

    ReachLocal helps local businesses to attract customers via search

    engine advertising and online yellow-pages marketing

    Financials: USD 100m revenue

    Integrated advertising solution for local business focussing on a)

    search enginge marketing and syndication of listing, b) customized

    websites and c lead mana ement throu h click-to-call

    Funding: USD 25m from Bessemer Venture Partners, Draper Fisher

    Jurvetson Growth and Jafco Ventures

    Financials: USD 30m revenue

    Further VC-funded players include in the US, among others,

    p. 23

    Not yet any major specialized players in Europe!

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    Overview

    1. Introduction

    2. Market

    3. Segments & Funding

    . uccess u p ayers

    5. Findin s & Discussion

    6. About b-to-v

    p. 24

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    Is this an attractive industry?

    Threat of new entrants:

    High as large international players with

    Bargaining power of suppliers:

    Medium but decreasing as buyers will put

    n ustry ocus, arge o ne p ayers w t

    industry focus and well-known brands,

    are likely to enter the market with

    orwar t at many ot er supp ers are

    available

    Rivalry high as generalists and specialists

    Bargaining power of buyer:

    Medium but growing by the day as

    have already occupied most of the

    attractive niches and will continue to

    battle for customers based on additional

    cease to accept high prices for simple

    ads; buyers will note that not everybody

    position

    Threat of substitutes:

    they could advertise their company on

    Google, Yahoo!, KennstDuEinen etc.

    p. 25

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    Blueprint of an attractive invest

    Core competences and success factors (and indicators towards promising

    investments):

    Focus on execution, i.e. sales towards long tail (call-center based, standardized

    service portfolio, high degree of automatization), compare to KennstDuEinen

    Known or at least self-explanatory brand name, if possible with a history (and

    somewhat credentials) from the offline world, e.g. GoYellow

    Strategic focus of a horizontal business model: Only attractive for established

    player suffering from poor management

    execution and focus on markets with premium leads (e.g. finance, law), most likelyin large yet immature markets like Spain

    p. 26

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    Food for discussion

    Will all business directories be killed by Google in the long-run?

    ,

    M&A (last acquisitions: billiger.de, dialo)

    offerings with partners, activities of GoYellow Media)

    Given that Google relies on partners for the acquisition of local SMEs as thisactivity does not scale enough for Google itself how do efficient sales activities

    look like?

    Experiences with outbound call centers (conversion rates)

    , .

    Should vertical players extend their service offerings through closer

    collaboration with online marketin services (SEM, SEO, customized website)? If

    p. 27

    so, should they build these know-how in-house or outsource it?

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    Overview

    1. Introduction

    2. Market

    3. Segments & Funding

    . uccess u p ayers

    5. Findin s & Discussion

    6. About b-to-v

    p. 28

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    b-to-v at a glance

    At the heart of what we do is the b-to-v Investorenkreis, an exclusive circle of

    b-to-v renders exclusive services to members of the b-to-v Investorenkreis, e.g. it

    enables the confidential sharin of investment o ortunities, su orts the

    processing and structuring of deals, and helps to manage and control

    investments

    Admission to the b-to-v Investorenkreis is granted only to candidates who have

    proven their business acumen, investment expertise, and personal integrity

    Our approach gives entrepreneurs the unique opportunity to discuss their

    ventures and financing needs with senior entrepreneurs, benefit from their

    , ,

    p. 29

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    Cornerstones of the b-to-v Investorenkreis

    The b-to-v Investorenkreis has 54 members

    . . , ,

    telecom, clean tech), and have

    founded > 100 companies

    and have invested in > 1000 deals

    sold > 300 realized > 100 IPOs

    n sum, t e mem ers annua rect equ ty nvestments vo ume amounts to

    EUR 20-25m

    p. 30

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    Co-Authors

    Florian Schweitzer (Partner) co-foundedb-to-v and built its network of private

    investors since 2000. He studied Business

    Alexander Stoeckel (Investment Manger)holds an MBA from the University of

    Oxford. Prior to b-to-v, he worked as fund-

    Administration at the University of

    St.Gallen.

    of-fund manager and as executive

    management assistant.

    Sven Eppert (Investment Manager)studied Business Administration at the

    -

    and the Warsaw School of Economics.

    Prior to b-to-v, he worked in asset

    p. 31

    managemen an n consu ng.

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    b-to-v overview

    BrainsToVentures AG

    Blumenaustr. 36 / P.O. Box 142

    CH-9004 St. Gallen

    Dr. Jan Bomholt, Partner and co-founder

    Dr. Christian Schtz, Partner

    : +

    F: +41 71 242 2001www.b-to-v.com

    [email protected]

    Florian Schweitzer, Partner and co-founder

    Christoph Schweizer, Partner

    Dedicated people 54 members of the Investorenkreis

    Core personnel 8 investment professionals

    Deal flow p.a. (average) 1,500 business plans

    Deals done p.a. (average) 20

    Investment strategy Opportunity driven

    Geographical preferences Europe, USA and Asia

    Financing stages Early stage, expansion stage, and later stage, as well as MBI and MBO projects

    Most recent Exits Three IPOs (XING, Codfarmers, Fidor) and three trade sales (Cycleon, myBet, Plazes)

    p. 32


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