“This changed world is demanding New and
Better things. The Quality which you should
possess to Win is definiteness of Purpose, the
Knowledge of what you want and a burning
Desire to possess it”
Quality to Win
1. Audit == Auditor Involvement + ?
2. Audit == ? + Auditee Involvement
3. Audit == Auditor + Auditee Involvement Involvement
4. Effective Audit = Proactive + Participative Auditor Auditee
Auditor - Auditee partnership
Auditor - Auditee partnership
Objectives of
Auditor
Same
Auditee
Achievement of,
Efficiency } Effectiveness } of Operations Economy } Sourced Systems & Procedures Proper Internal controls, checks & Balances Proper Compliance with Internal / External Rules, Regulations Sourced Financial Reporting
“Management Audit the
Driving Force”
Visible TopManagement
Support
EffectiveBusiness Group
Management Support
Co-operativeOperating
Team
Efficient &Contributing Suport Audit
Teams
Structured Audit
Administration
Well informedAudit
Sub-Committee
Strong Business Sense
Eye for detail
Exellent Inter-Personal Skills
Articulate Communicator
Necessary Stature to advise and guide at all levels
Personal Attributes / Traits of a Good Auditor
Follower of Strict discipline
Builder of a Good image for Audit
Effective Internal Consultant
On Values & Effective role of Auditor
Technical Skills
Human Skills
Personal Attributes
Qualities of Character
Skills, Attributes & Qualities
Adaptability
Understanding
Determination
Qualities of Character
Finding the Truth
Transmitting it
Interacting with Auditees
Persuading
Influencing
Negotiating
“All Complex & Delicate”
Auditors’ Effectiveness lies in
Perception of Audit - Not fault finding but Value Adding
Attitude towards Auditor - Facilitator
Participative Approach - Co-operation
Be Proactive and not Reactive
Make effective use of the Audit Opportunity
Understand the role of Auditor - Independent Assessor / Evaluator - Useful Feed back…………………..
(Not blame on Person / but on Systems / Controls)
Auditee
Efficiency + Effectiveness = Productivity
Producing a Result * Producing a desired Result
Doing thngs Right * Doing the Right things
Both Efficiency & Effectiveness are necessary for Productivity.
Doing the Right Things in the Right Way
Efficiency, Effectiveness & Productivity
Step 1
Actively listen to what is being said them show the other person that you both hear and understand them.
Step 2
Say What you think or What you feel
Step3
Say What you want to happen
Steps
Positive:
Self enthusiasm
Professional Approach
Service Provider Attitude
Full participation
Awareness of Time Plan / Quick decision where Plan is out of year
Learning from the past
Stimuli to Productivity
Negative:
Mindless work habits
Improper planning
Not checking the progress of work with Plan and taking corrective measures
Other Negative attitudes
Report will not be used People are not co-operative
Barriers to Productivity
The ability to say directly what is it you want, you need or you feel but not at the expense of other people
It means having confidence in yourself and being positive while at the same time understanding other people’s points of view.
Thus, being ‘assertive’ means having “self respect” and “respect for other people”.
(as opposed to ‘’Aggressiveness’ ie. Tough, Strong etc.)
Assertiveness - How do you define?
Aggressiveness / Passiveness
(Tough / Strong) (Gentle / Compassionate)
Why?
“It is important to be ‘Assertive’ not only to get more of what you want but also to feel better about yourself and your behaviour.”
Assertiveness - How do you define?
Therefore,
Effective Audit = Proactive + Participative Auditor Auditee
04/10/23
Thank You