Agenda for Today
“Zero2Ten really do know
Dynamics CRM inside and out”
Paul Williams, Element 6
Head of Group IM
Microsoft Dynamics CRM Momentum
Partner Advisory Council & Inner Circle
RightPerson
RightMessage
Right Time
Zero2Ten – Our Company
• Founded 2008
• Key principals and team among the industry
finest
• Exclusively focused on Microsoft technology
• Born in the Cloud
• First 100% fixed fee program based partner
in the market
• 20,000 seats across 750+ customers CRM
under management
• Locations across North America and UK
20122009 2010 2011
2013
2013
2013 PARTNER OF THE YEARMicrosoft Dynamics UK Partner of Year
Finalist
2013
2014
2014
2014 PARTNER OF THE YEARMicrosoft Dynamics Cloud Partner
Winner
2014
Microsoft Dynamics CRM Accreditation
Microsoft Dynamics Cloud Excellence Partner
2012 PARTNER OF THE YEAR
Winner
Microsoft Dynamics Cloud Excellence Partner
2011 PARTNER OF THE YEAR
Winner
Zero2Ten EMEA Customers
Victrex
• Victrex plc, are is the world’s leading manufacturer of high performance polyaryletherketone materials
• Victrex plc, comprises two divisions: Victrex Polymer Solutions that focuses on transport, industrial and the electronics markets and
Invibio Biomaterial Solutions that focuses on providing specialist solutions for medical device manufacturers.
• Serving over 30 geographies worldwide across Automotive, Aerospace, Energy & Industrial, Electronics and Medical.
• Victrex employ over 650 people worldwide and are listed on the London Stock Exchange, with a market capitalisation of over £1.5bn.
What did Zero2Ten do for them?
• Business units around the world
– Advanced Marketing Management
– Business Development
– Client Relationship Management
– Customer Service
– Inside View/ CoreMotives/ c360/ Resco
• Global Roll-out
• Started on CRM 2011 upgraded to CRM 2011
• 75 users up to 255 Users
– Centralized IT admin /support with regional peer
support
– SAGE ERP then AX ERP integration
– Global user adoption champion
Paul Williams –
Group IM Manager
“I had worked with Zero2Ten
before, I liked their fixed price
approach; they tell you what
they are going to do and they
deliver it.”
“There were no problems at all
with migration and integration.
Zero2Ten really do know
Dynamics CRM inside out.”
Harry Stefanou – V
“We selected Zero2Ten because
we wanted to work with an
organization that would help us
quickly deliver CRM to our team
that was simple to use and
aligned well with our business
objectives.”
Zero2Ten US Customers
Transportation Technology Featured
Services Manufacturing
Increase Leads & Build Pipeline
Maximize Time Spent Selling
Increase Lead Handling &
Responsiveness
Improve Forecasting Accuracy &
Quota Visibility
Better Support for
Management Decision Making
Improve Customer Service &
Responsiveness
Improve Account
Management
Improve Overall Operational Efficiency
Top 10 Business Outcomes
Improve Interactions
with Prospects, Customers &
Partners
Increase Revenue from
Existing Customers
Find
Win
Grow
Zero2Ten Customer Experience
• General Overview
• Demo + Modeled Demo
• Free Scoping / Paid Discovery
• Proposal/Agreements
• Contracts
Assess and Select
• 100% Fixed Fee
• Rapid Turn Time
• Keep it Simple
• Inclusive process
Realize and Empower
• 30 day Adoption Assurance
• 12 Month support program
• Focus on adoption and results
Adopt2Win
Corporate Adopt2Win ScheduleQ1 Q2 Q3 Q4
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
40 Consulting Hours
Black Belt Training
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
CRM Administration Coaching – [email protected]
Semi
Annual
Executive
CRM
Workshop
Pre
Wo
rksh
op
Pla
nn
ing
Semi
Annual
Executive
CRM
Workshop
Pre
Wo
rksh
op
Pla
nn
ing
Bu
sin
ess
Ad
min
istra
tors
Recommendation
Document and
Session
Recommendation
Document and
Session
Adopt2Win
Adopt2Win – Beyond Go Live
“Having worked on various deployments
projects within 5 divisions of O’Neal Steel
over the past 25 years, I can honestly say
that Zero2Ten provided one of the most
comprehensive consulting and technical
delivery services I’ve experienced to date.”
David Goff, Sales & Marketing
Manager, O’Neal Steel
“Zero2Ten really do know
Dynamics CRM inside and
out”
Paul Williams, Element 6
Head of Group IM
“Zero2Ten became an extension of our
project team which meant the process of
implementation was seamless. This has
been the best CRM deployment I have ever
been involved in.”
James Fleming, Group IT Director,
Victrex
“We liked everything that Zero2Ten were
saying; they immediately understood our
business challenges and the need for a fast
turnaround.”
James Fleming, Group IT Director,
Victrex
“There were no problems at all with
migration and integration. Zero2Ten really
do know Dynamics CRM inside out”
Paul Williams, Head of Group IT,
Element 6
“We selected Zero2Ten because we wanted
a partner who would ensure that we
stayed focused on how to leverage CRM to
make our team more productive, not just
come in and implement features we
thought we wanted.”
Brian Moriarty, General Cable
Vice President Sales
Summary – Why Zero2Ten?