DEKRA Certification GmbH * Handwerkstraße 15 * D-70565 Stuttgart * www.dekra-certification.de page 1 of 12

CERTIFICATE

ISO/IEC 20000-1:2011

DEKRA Certification GmbH hereby certifies that the company

T-Systems International GmbH Scope of certification:

Provision of Information Technology, Telecommunications and Cloud Services in a connected business world and society for internal and external customers including service management and delivery of Dynamic Application Services & Infrastructure, Data Center Services, Software Development, ICT Security, Project Management, Product Management and Consulting Certified location:

D-65936 Frankfurt am Main, Hahnstraße 43d (further locations see annex)

has established and maintains a service management system according to the above mentioned standard. The conformity was adduced with audit report no. A14081458.

This certificate is valid from 2017-10-04 to 2018-12-18

Certificate registration no.: DS-1215045

Lothar Weihofen

DEKRA Certification GmbH, Stuttgart, 2017-10-04

DEKRA Certification GmbH * Handwerkstraße 15 * D-70565 Stuttgart * www.dekra-certification.de page 2 of 12

Annex to the Certificate No. DS-1215045

valid from 2017-10-04 to 2018-12-18 The following locations belong to the certificate above:

Headquarters Adress

T-Systems International GmbH

Central Functions

TC Division

IT Division

Digital Division

Telekom Security

Hahnstrasse 43d 60528 Frankfurt/Main Germany

Subsidiaries Certified locations

1. T-Systems International GmbH Hahnstrasse 43d 60528 Frankfurt/Main Germany

2. Production site Bamberg Gutenbergstraße 13 86050 Bamberg Germany

3. Production site Bielefeld Detmolder Str. 380 33605 Bielefeld Germany

4. Production site Frankfurt Niederrad Hahnstrasse 46 60528 Frankfurt/Main Germany

5. Production site Frankfurt Eschborn Eschborner Landstraße 100 60436 Frankfurt/Main Germany

6. Production site Frankfurt Heddernheim

Lurgiallee 3 60439 Frankfurt/Main Germany

7. Production site Frankfurt Seckbach Kruppstr. 121 60313 Frankfurt/Main Germany

8. Production site Göppingen Salamanderstraße 31 73035 Göppingen Germany

9. Production site Krefeld Europark Fichtenhain B10 47807 Krefeld Germany

10. Production site Magdeburg Lübecker Str. 2 39124 Magdeburg Germany

DEKRA Certification GmbH * Handwerkstraße 15 * D-70565 Stuttgart * www.dekra-certification.de page 3 of 12

Annex to the Certificate No. DS-1215045

valid from 2017-10-04 to 2018-12-18 The following locations belong to the certificate above:

Headquarters Adress

T-Systems International GmbH

Central Functions

TC Division

IT Division

Digital Division

Telekom Security

Hahnstrasse 43d 60528 Frankfurt/Main Germany

Subsidiaries Certified locations

11. Production site Biere (Bördeland) Am Schiens 10-11 39221 Bördeland/Biere Germany

12. Production site Munich Allach Dachauer Straße 665 80995 München Germany

13. Production site Munich EIP Elisabeth-Selbert-Strasse 1 80939 München Germany

14. Production site Münster Wolbeckerstrasse 268 48155 Münster Germany

15. Production site Kiel Bunsenstr. 29 24145 Kiel Germany

16. Site Aachen Am Gut Wolf 3 / 9a 72070 Aachen Germany

17. Site Berlin Holzhauser Straße 4-8 14057 Berlin Germany

18. Site Berlin Rahel-Hirsch-Str.10 10557 Berlin Germany

19. Site Bonn Friedrich-Ebert-Allee 140 53113 Bonn Germany

20. Site Bonn Landgrabenweg 151 53227 Bonn Germany

DEKRA Certification GmbH * Handwerkstraße 15 * D-70565 Stuttgart * www.dekra-certification.de page 4 of 12

Annex to the Certificate No. DS-1215045

valid from 2017-10-04 to 2018-12-18 The following locations belong to the certificate above:

Headquarters Adress

T-Systems International GmbH

Central Functions

TC Division

IT Division

Digital Division

Telekom Security

Hahnstrasse 43d 60528 Frankfurt/Main Germany

Subsidiaries Certified locations

21. Site Bonn Am Propsthof 49 53121 Bonn Germany

22. Site Darmstadt Heinrich Hertz Str. 1 / Dt. Telekom Allee 7 64295 Darmstadt Germany

23. Site Hamburg Überseering 2 22297 Hamburg Germany

24. Site Leinfelden Fasanenweg 5 70771 Leinfelden Germany

25. Site Saarbrücken Mecklenburgring 25 66121 Saarbrücken Germany

26. Site Wolfsburg Alessandro Volta Str. 11 38440 Wolfsburg Germany

27. Site Karlsruhe Bannwaldallee 42 76185 Karlsruhe Germany

28. Site München Dachauer Str. 651 80995 München Germany

29. Site Netphen Untere Industriestraße 20 57250 Netphen Germany

30. T-Systems Solutions for Research GmbH Französische Straße 33 a-c 10117 Berlin Germany

DEKRA Certification GmbH * Handwerkstraße 15 * D-70565 Stuttgart * www.dekra-certification.de page 5 of 12

Annex to the Certificate No. DS-1215045

valid from 2017-10-04 to 2018-12-18 The following locations belong to the certificate above:

Headquarters Adress

T-Systems International GmbH

Central Functions

TC Division

IT Division

Digital Division

Telekom Security

Hahnstrasse 43d 60528 Frankfurt/Main Germany

Subsidiaries Certified locations

31. I.T.E.N.O.S. GmbH

Lievelingsweg 125 53119 Bonn Germany

32. Production site Frankfurt Rebstöcker Straße 25-31/ Kleyerstraße 90 60326 Frankfurt/Main Germany

33. T-Systems Multimedia Solutions GmbH Riesaer Str. 5 01129 Dresden Germany

34. T-Systems Austria GesmbH

Rennweg 97-99 1030 Wien Austria

35. Production site Demand Center Richard Neutra Gasse 10, 1210 Wien, Austria

36. T-Systems Belgium N.V. Airport Plaza Stockholm Building Leonardo Da Vincilaan 19 1831 Diegem Belgium

37. T-Systems do Brasil Ltda.

Site Sao Paulo e escritório central Rua Olimpiadas, 205 - Vila Olímpia 04551-000 Sao Paulo Brazil

38. Production site Sao Bernado do Campo (Pauliceia)

Rua Alfred Jurzykowski, 562 09680-900 Sao Bernado do Campo (SP) Brazil

39. Production site T-Center Alameda Araguacema,187 - Tamboré 06460-070 Barueri (SP) Brazil

DEKRA Certification GmbH * Handwerkstraße 15 * D-70565 Stuttgart * www.dekra-certification.de page 6 of 12

Annex to the Certificate No. DS-1215045

valid from 2017-10-04 to 2018-12-18 The following locations belong to the certificate above:

Headquarters Adress

T-Systems International GmbH

Central Functions

TC Division

IT Division

Digital Division

Telekom Security

Hahnstrasse 43d 60528 Frankfurt/Main Germany

Subsidiaries Certified locations

40. Site Pampas Rua Baffin, 32/60 - Edificio Joan Batista Dall'igna Chacara Inglesa 09750-620 S. B. do Campo (SP) Brazil

41. Site Alphaville Alameda Araguaia, 1142 - 1º andar - Alphaville Industrial 06455-000 Barueri (SP) Brazil

42. T-Systems P.R.China Ltd.

Office C210A, Lufthansa Center, No. 50 Liangmaqiao Road, Chaoyang District, 100016 Beijing China

43. Production site Beijing Jiuxianqiao No. 10, Jiuxianqiao Road, Chaoyang District, 100015 Beijing China

44. Production site Beijing Yizhuang No.15 Middle Tongji Road, Beijing Economic Technolgoy Development Zone, Daxing District, 100176 Beijing China

45. Production site Beijing Oriental Plaza Building 1 East, Oriental Plaza, No. 1 East Chang'an Street, Dongcheng District, 100738 Beijing China

46. Production site Shanghai Equinix SH3

No. 700 Jinyu Road, Jinqiao Industrial Zone, Pudong District, 201206 Shanghai China

47. Production site Shanghai Equinix SH5

No. 619 Longchang Road, Yangpu District 200090 Shanghai China

DEKRA Certification GmbH * Handwerkstraße 15 * D-70565 Stuttgart * www.dekra-certification.de page 7 of 12

Annex to the Certificate No. DS-1215045

valid from 2017-10-04 to 2018-12-18 The following locations belong to the certificate above:

Headquarters Adress

T-Systems International GmbH

Central Functions

TC Division

IT Division

Digital Division

Telekom Security

Hahnstrasse 43d 60528 Frankfurt/Main Germany

Subsidiaries Certified locations

48. Production site Shanghai GDS No. 6 Huajing Road, Pudong New District, 200131 Shanghai, China

49. Site Beijing 1602, Tower C, YiHeYangGuang Plaza No. 12 Dongtucheng Road Heping Street Chaoyang District, 100013 Beijing China

50. Site Shanghai Unit. 1501, 1507 No. 1350, Li Tong Plaza, North SiChuan Road, HongKou District , 200080 Shanghai, China

51. Site Wuhan 19F, Building F3, A9 area, Wuhan Future city, No.999 Gaoxin Road, Eastlake Development Zone, 430070 Wuhan, China

52. T-Systems France SAS

110 rue Ambroise Croizat 93200 Saint-Denis France

53. Production site Equinix Saint-Denis 114 Rue Ambroise Croizat 93200 Saint-Denis France

54. Production site Pantin Equinix PA4 Plateforme logistique de Pantin 110 bis avenue du Général Leclerc 93500 Pantin France

55. Site Toulouse 1 rond Point du General Eisenhower 31100 Toulouse France

DEKRA Certification GmbH * Handwerkstraße 15 * D-70565 Stuttgart * www.dekra-certification.de page 8 of 12

Annex to the Certificate No. DS-1215045

valid from 2017-10-04 to 2018-12-18 The following locations belong to the certificate above:

Headquarters Adress

T-Systems International GmbH

Central Functions

TC Division

IT Division

Digital Division

Telekom Security

Hahnstrasse 43d 60528 Frankfurt/Main Germany

Subsidiaries Certified locations

56. IT Services Hungary Szolgáltató Kft.

Neumann János utca 1/ B, C (INFOPARK) 1117 Budapest Hungary

57. Site Debrecen

Vezér u. hrsz. 0204/15 (TUDÁSPARK) 4032 Debrecen Hungary

58. Site Debrecen

Vágóhíd u. 2. (LION OFFICE CENTER) 4034 Debrecen Hungary

59. Site Pécs Rákóczi út 19. 7621 Pécs Hungary

60. Site Pécs Nagy Lajos király útja 11. 7621 Pécs Hungary

61. Site Szeged Rókusi krt. 2-10. 6724 Szeged Hungary

62. Site Váci Greens Váci út 117-119. 1138 Budapest Hungary

63. T-Systems ITC Iberia S.A.U. Calle Sancho de Ávila, 110 - 130 08018 Barcelona Spain

64. Production site Cerdanyola Parcela PC1 08 01 Carretera BP-1413 Km 3,7 08290 Cerdanyola del Valles Spain

65. Production site Reus Camí de Valls, 81-87 CP 43201 Reus Spain

DEKRA Certification GmbH * Handwerkstraße 15 * D-70565 Stuttgart * www.dekra-certification.de page 9 of 12

Annex to the Certificate No. DS-1215045

valid from 2017-10-04 to 2018-12-18 The following locations belong to the certificate above:

Headquarters Adress

T-Systems International GmbH

Central Functions

TC Division

IT Division

Digital Division

Telekom Security

Hahnstrasse 43d 60528 Frankfurt/Main Germany

Subsidiaries Certified locations

66. Site Madrid Orduña, 2 28034 Madrid Spain

67. T-Systems ITC Ibéria S.A.U.

Edifício Atlantis Av. Dom João II, nº 44 C 1990-095 Lisboa Portugal

68. Site Quinta da Marqueza Parque de Fornecedores da Autoeuropa 2951-510 Quinta do Anjo Palmela Portugal

69. T-Systems ICT India Pvt. Ltd. Platinium Towers, Survey No. 1678-1683, Shivaji Nagar, Pune 411005 India

70. Site Bangalore Umiya Business Bay Tower II, 4th Floor, Cessna Business Park, Off Outer Ring Road, Marathanhalli, Bangaluru Karnataka 560037 India

71. T-Systems Italia S.r.L Centro Direzionale Milanofiori Strada 4, Palazzo Q5 20089 Rozzano (MILANO) Italy

72. T-Systems Limited Futura House, Bradbourne Drive, Tilbrook MK7 8AZ, Milton Keynes, United Kingdom

73. T-Systems Luxembourg S.A. 22 rue Gabriel Lippmann, 5365 Munsbach Luxembourg

DEKRA Certification GmbH * Handwerkstraße 15 * D-70565 Stuttgart * www.dekra-certification.de page 10 of 12

Annex to the Certificate No. DS-1215045

valid from 2017-10-04 to 2018-12-18 The following locations belong to the certificate above:

Headquarters Adress

T-Systems International GmbH

Central Functions

TC Division

IT Division

Digital Division

Telekom Security

Hahnstrasse 43d 60528 Frankfurt/Main Germany

Subsidiaries Certified locations

74. T-Systems Malaysia Sdn. Bhd 2340 Century Square, Jalan Usahawan 63000 Cyberjaya, Selangor Malaysia

75. T-Systems México S.A. de C.V. Cerrada Fresnos nave 1A y B Parque Industrial FINSA C.P. 72700 Cuautlancingo, Puebla Mexico

76. T-Systems Nederland B.V.

Lage Biezenweg 3 4131 LV Vianen Netherlands

77. Production site Global Switch Amsterdam BV, Johan Huizingalaan 759, 1066 VH Amsterdam Netherlands

78. Production site KPN Lakenblekerstraat 13 1431 GE Aalsmeer Netherlands

79. Production site KPN Fokkerweg 300 1438 AN Oude Meer Netherlands

80. T-Systems Nordic A/S Lautrupvang 8 2750, Ballerup Denmark

81. T-Systems Nordic TC Services A/S, Sverigefilial Kistagången 26, SE-16440 Kista Sweden

82. T-Systems Nordic A/S sivuliike Suomessa Keilaranta 16, 5th floor, FI-02150 Espoo Finland

DEKRA Certification GmbH * Handwerkstraße 15 * D-70565 Stuttgart * www.dekra-certification.de page 11 of 12

Annex to the Certificate No. DS-1215045

valid from 2017-10-04 to 2018-12-18 The following locations belong to the certificate above:

Headquarters Adress

T-Systems International GmbH

Central Functions

TC Division

IT Division

Digital Division

Telekom Security

Hahnstrasse 43d 60528 Frankfurt/Main Germany

Subsidiaries Certified locations

83. T-Systems Nordic TC Services A/S, Norway Branch c/o Visma Services Norge AS POB 733 Skøyen, NO-0214 Oslo Norway

84. T-Systems North America Inc.

1901 Butterfield Road, Suite 700 Downers Grove, IL 60515 USA

85. Production site Westland Bunker 550 Club Drive, Montgomery, TX 77316 USA

86. Production site Cyrus One Data Center

5150/70 Westway Park Blvd, Houston, TX 77041 USA

87. T-Systems CIS Zemlyanoy Val, 9 105064 Moscow Russia

88. T-Systems RUS

V.O. 13th line 14, 199034 St. Petersburg Russia

89. Site Moscow Zemlyanoy Val str. 9, 105064 Moscow Russia

90. Site Voronezh Street Kirova, Building 11, 394018 Voronezh Russia

91. T-Systems Singapore PTE LTD

23 Tai Seng Drive Deutsche Telekom Centre #03-00 535224 Singapore Singapore

DEKRA Certification GmbH * Handwerkstraße 15 * D-70565 Stuttgart * www.dekra-certification.de page 12 of 12

Annex to the Certificate No. DS-1215045

valid from 2017-10-04 to 2018-12-18 The following locations belong to the certificate above:

Headquarters Adress

T-Systems International GmbH

Central Functions

TC Division

IT Division

Digital Division

Telekom Security

Hahnstrasse 43d 60528 Frankfurt/Main Germany

Subsidiaries Certified locations

92. Production site IBP Suites 220, 230 of 29A International Business Park, Jurong East, 609934 Singapore Singapore

93. T-Systems Slovakia s.r.o. Žriedlová 13 04001 Košice Slovakia

94. T-Systems South Africa (PTY) LTD International Business Gateway New Road, 1685 Midrand South Africa

95. T-Systems Schweiz AG

Industriestrasse 21 3052 Zollikofen Switzerland

96. Production Site Bera (BEDAG) Engehaldenstrasse 12 3012 Bern Switzerland

97. Deutsche Telekom IT GmbH Landgrabenweg 151 53227 Bonn Germany

Lothar Weihofen

DEKRA Certification GmbH, Stuttgart, 2017-10-04