ZeTo Rules

COMMUNICATION PACK

1. INTRODUCTION

2. SCOPE

3. ACCOUNTABILITY

4. ZETO RULES

5. ZETO RULES BOOK

6. NEXT STEP

The causes of fatalities in the Group have shown a similar and

recurring trend mainly due to road accidents, fall from height and hit

by object.

ZeTo Rules are introduced to avoid any major accidents which may

lead to fatalities and aim to improve the safety performance of the

Group.

ZeTo Rules comprises ten (10) mandatory safety rules to ensure

high risk work are carried out safely.

No Causes of Fatalities No. of Fatalities

1 Road accident 24

2 Fall from height 10

3 Hit by object 7

4 Electrocution 4

5 Structural failure 4

6 Explosion 4

7 Diving accident 4

8 Fall overboard 3

9 Exposure to chemical hazard

2

10 Air crash 2

Fatalities by Incident Type from FY 2005/06 to FY 2009/10

All PETRONAS employees and contractors’ personnel shall follow

ZeTo Rules at all times whenever they are in the company’s premises

or when carrying out company business.

For the rule relating to the use of walkie-talkie, mobile phone, seat

belts and speed limit, it will be applicable at all times to the

employees and contractors operating the company’s

owned/hired/leased vehicles whether inside or outside the company’s

premises. It is also applicable to those who are travelling on business.

Existing safety rules and regulations shall continue to be abided.

1. Work with a valid work permit (PTW) required by the job

2. Verify energy isolation before starting work

3. Obtain authorisation before overriding or disabling safety

critical equipment

4. Obtain authorisation before entering a confined space

5. Protect yourself against a fall when working at height

6. Use the correct personal protective equipment (PPE) when

handling hazardous chemicals

7. Obtain authorisation before excavation or entering a trench

8. Do not position yourself under a suspended load

9. Do not smoke outside designated areas or bring potential

ignition sources into process areas without authorisation

10. Do not use your mobile phone/walkie-talkie while driving,

follow the speed limit and use your seat belt

• Contract, Third Party and Direct Hire staff who are working for PETRONAS shall abide

by the rules.

• All Joint Venture companies shall adopt ZeTo Rules, an appropriate HSE policy and HSE

Management System (HSE MS) that is in line with PETRONAS Group HSE policy to reduce

the HSE risks associated with their activities, products and services to a level that is as

low as reasonably practicable.

• Contractor and sub contractor companies as well as their personnel working for

PETRONAS shall also abide by the rules.

• Contractors shall comply at all times with the requirements set forth by OPUs in its

Health, Safety and Environment Management System (HSEMS), policies, operating

standards, any special instructions, and all requirements stipulated in their contract.

Effective implementation of ZeTo Rules means the rules are

understood and abided by all staff and contractors’ personnel

For cases of employees who do not follow ZeTo Rules:

Cases of non-compliance will be investigated.

Disciplinary action can be taken against any employee as per Code of

Conduct and Discipline (COCD) including dismissal.

For cases of contractors’ personnel who do not follow ZeTo Rules:

Case of non-compliance shall be investigated first

Confirmed case of non-compliance could result in any of the following:

Written warning

Removal from site (temporary or permanent)

Termination of contract

As a guide for managing contractors’ personnel, please refer to Appendix

A

All incident investigations must state which ZeTo Rules have been

violated.

A valid work permit is a work permit which is approved and valid for the

specified period.

A PTW is required for all non routine or maintenance jobs.

A PTW needs to be signed by the Receiving Authority Representatives

(RAR), Approving Authority Representatives (AAR) at site, Receiving

Authority (RA) and Approving Authority (AA).

Work with a valid work permit (PTW) required by the job

Reference: PTS 60.2001 Permit to Work (PTW) System

This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

Work with a valid work permit (PTW) required by the job

M Ahmad Jaafar 3 January 2009

11.00 amAJaafar

Sidek Hussin

Sidek

Chua Ming

Chua

3 January 2009 8.00 am

Azman Isa

Az_Isa

3 January 2009 8.30 am

M Subra

Subra M

3 January 2009 9.00 am

Verification of energy isolation should be done by the workers doing the

work.

Types of energy that needs to be isolated includes mechanical,

electrical, hydraulic, thermal, chemical, pneumatic, ionising and radiation.

Verification of energy isolation is done by locking, tagging and testing the

system for zero energy.

Verify energy isolation before starting work

Reference: PTS 60.2117 Energy Isolation Standard

This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

Verify energy isolation before starting work

Operations

Plastic tag

Chargeman

Plastic tagRadiation

Protection

Officer (RPO) /

Radiation

Protection

Supervisor (RPS)

Plastic tag

Disposable Tag for

use with locks at

Lockout Box

Disposable Tag

with serial

number

A safety critical equipment includes any device that prevent incidents and ensures

effective control of the incident for the systems. Examples include safety interlock

protective system (SIPS), pressure relieving devices, vacuum relieving devices,

detectors, alarms, emergency release systems, remote actuated emergency isolation

valves, critical electrical equipment including uninterruptible power supply (UPS), turbine

over speed trips, fire protection equipment and critical security devices.

Overriding means a function where an automated system is placed under manual control.

Disabling means stopping the function of the system.

To obtain authorisation, you need to get the Safety System Bypass/Override (SSBO)

certificate approved.

Obtain authorisation before overriding or disabling safety

critical equipment

Reference: PTS 60.2212 Bypassing of Safety Critical Equipment

This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

This certificate needs to be endorsed and signed by the Receiving Authority (RA) and Approving

Authority (AA)

Obtain authorisation before overriding or disabling safety

critical equipment

M Ahmad Jaafar 3 January 2009

8.00 amAJaafar

Sidek Hussin

Sidek

3 January 2009

8.00 am

Confined space is a space that is large enough for personnel to enter, has limited

or restricted means of entry and is not designed for normal or continuous

occupancy.

To obtain authorisation, you need to get the confined space entry certificate and

checklist approved.

Obtain authorisation before entering a confined space

Reference: PTS 60.2105 Entry Into Confined Spaces

This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

This checklist needs to be signed by the Receiving Authority (RA)/Work Leader,

Approving Authority (AA) Representative and Approving Authority

Obtain authorisation before entering a confined space

AJaafar

Sidek

Work Attendant

Work Supervisor

5 June 2010

5 June 2010

9.00am

10.00am

Harun Work Leader 5 June 2010 11.00am

This certificate needs to be signed by the Approving Authority (AA)

Obtain authorisation before entering a confined space

M Ahmad JaafarOperations

AJaafar

Work Supervisor 4/6/2010

Working at height means working above 2 meters.

Comply with working at height requirements in the PTW for the job to protect

yourself against a fall. This includes full body harness with double lanyards, safety

net, hard barriers, etc.

Protect yourself against a fall when working at height

Reference: PTS 60.2104 Working at Height

This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

Protect yourself against a fall when working at height

Double

lanyardsHook

Protect yourself against a fall when working at height

Full body

harness

Double lanyards

with absorber and

hooks

Protect yourself against a fall when working at height

Safety

Net

Hard

Barriers

Hazardous chemicals are chemicals with the properties of being explosive, oxidising,

extremely flammable, highly flammable, flammable, very toxic, toxic, harmful, corrosive,

irritant, carcinogenic, teratogenic and mutagenic. This includes hydrocarbons and

catalysts.

Handling of hazardous chemicals includes operations of receiving, storing, discharging,

transporting and disposing chemicals including while working on process equipment

containing chemicals or hydrocarbons.

The correct PPE to wear when handling hazardous chemicals are those which are

specified in the PTW for the job e.g. chemical apron, chemical respirator, chemical

resistance glove, face shield, etc.

Use the correct personal protective equipment (PPE) when

handling hazardous chemicals

Reference: PTS 60.1502 Chemical Management Program

This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

Chemical

Apron

Use the correct Personal Protective Equipment (PPE) when

handling hazardous chemicals

Chemical

Respirator

Chemical

Resistance

Glove

Face Shield

Excavation is work that involves a man-made cut, cavity, trench or depression in

the earth’s surface formed by earth removal.

A trench is a narrow excavation made below the surface of the ground.

To obtain authorisation, you need to get the excavation certificate approved.

Buried services mean underground services including pipelines,

electrical/instrument/earthing cables, sewer pipes and underground tanks.

Obtain authorisation before excavation or entering a

trench

Reference: PTS 60.2116 Excavation

This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

Obtain authorisation before excavation or entering a

trench

This certificate needs to be approved by the Approving Authority (AA) and Receiving

Authority (RA)

Obtain authorisation before excavation or entering a

trench

M Ahmad Jaafar

3/01/2009 9.00am

AJaafar

Sidek Hussin

3/01/2009 10.00am

Sidek

A suspended load is any weight hung from a lifting equipment.

Ensure the area is barricaded before lifting operations begin to prevent people

from walking under the suspended load.

Critical lifting includes heavy lifting and simultaneous lifting.

Heavy lifting is lifting a single load of weight which is more than 90% of the rated

capacity of the lifting equipment at specific working radius and boom angle as

per the crane load chart or lifting a single load of more than 10 tons.

Simultaneous lifting is multiple lifting at the same location and time.

Do not position yourself under a suspended load

Reference: PTS 60.2103 Lifting Operations

This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

Do not position yourself under a suspended load

Lifting Sign

Tag Line

Barricade

Tape

LIFTING IN

PROGRESS

Rigger

Designated areas for smoking are areas or rooms which are approved for

smoking and bears the signage.

Potential ignition sources are mechanical sparks, fire, hot surfaces, auto ignition,

pyrophoric materials, mechanical impact, friction, electrical equipment and

electrostatic.

Process areas are designated areas where process facilities are located.

Obtain the approved hot work permit before starting the the job or bring in

potential ignition source into process areas.

Do not smoke outside designated areas or bring potential

ignition sources into process areas without authorisation

Reference: PTS 60.2123 Ignition Source Control

This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

Do not smoke outside designated areas or bring potential

ignition sources into process areas without authorisation

Do not smoke outside designated areas or bring potential

ignition sources into process areas without authorisation

This rule includes the usage of hands-free mobile phone or walkie–talkie

You can leave your mobile phone or walkie-talkie on while driving but you are not

allowed to use them.

The use of seat belts is mandatory for all passengers.

This rule applies when you are a driver or a passenger in a company

owned/leased/hired vehicles, i.e. road tanker, bus, lorry, pick-up truck, car, forklift,

helicopter or when driving in company premises. It is also applicable to those who are

travelling on business.

Do not use your mobile phone/walkie-talkie while driving,

follow the speed limit and use your seat belt

Reference: PTS 60.2401 Land Transportation Safety Guiding Principles, Minimum Standards and Key Performance Indicators.

This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

Mobile phone distraction causes 2,600 deaths and 330,000 injuries in the

United States each year.

Drivers talking on mobile phones were 18 percent slower to react to brake

lights.

They also took 17 percent longer to regain the speed they lost when they

braked.

Source: Winter Issue, Human Factors Journal, Human Factors and Ergonomics Society

Do not use your mobile phone/walkie-talkie while driving,

follow the speed limit and use your seat belt

Do not use your mobile phone/walkie-talkie while driving,

follow the speed limit and use your seat belt

*Page 2 is a blank page

Example: Rule No. 1

Personnel may tear off this page for easy reference

OPUs must explain the ZeTo Rules, its relevance and implication to all personnel and

contractors. They shall use the ZeTo Rules guideline and communication pack to do so.

OPUs must distribute the ZeTo Rules book to all personnel and contractors. The last

page can be torn off for easier reference.

OPUs must promote ZeTo Rules via posters provided by Group HSE Division and they

shall be exhibited at strategic and visible locations.

OPUs are encouraged to promote ZeTo Rules through communication materials of their

own.

OPUs will be required to report compliance of ZeTo Rules on a quarterly basis.

For further information, please contact:

Raja Luvena

Email: raja_luvena@petronas.com.my

Tel: 03 2331 4590

M Khairi M Shaukhi

Email: khairi_shaukhi@petronas.com.my

Tel: 03 2331 4786

Thank You

Non compliance event

Were actions as

intended?

Were procedures

knowingly

violated?

Selection, training,

or experience

defective?

Were results as

intended?

Were prodecures

clear, appropriate

and practical?

Action due to

coercion from

other people?

Was person

employee

supervisor?

Human-based error

Intended

Violation

Coaching and

written

warningDismissal Disciplinary action

NO NO

NO

NO

NO

NOYES

YES

YES

YES

YES

YES

Flowchart for confirmed cases of non-compliance of ZeTo Rules by contractors’ personnel.