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Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners. Copyright © 2006 Zimbra, Inc.
ZimbraTM Collaboration Suite
for Educational Institutions
Nov 2007
LEGAL DISCLAIMER: THIS PRESENTATION IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND IS INTENDED TO OUTLINE OUR GENERAL PRODUCT DIRECTION. IT INCLUDES A DISCUSSION OF FUTURE FEATURES AND FUNCTIONALITY THAT IS NOT CURRENTLY AVAILABLE FROM
ZIMBRA, INC. IT IS NOT A COMMITTMENT, PROMISE OR LEGAL OBLIGATION TO DELIVER ANY MATERIAL, CODE, OR FUNCTIONALITY. ALL DESCRIPTIONS AND DATES ARE PRELIMINARY, NON-BINDING AND REMAIN AT THE SOLE DISCRETION OF ZIMBRA, INC.
22Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra SnapshotNext-Generation Messaging and Collaboration
• Mail, Address Book, Calendar, Mobility, Web Documents/Wiki, VoIP, RSS, Mash-ups, Search, Sharing, Web services, …
What Makes Us Different?• Innovation – low TCO multi-tenant administration + rich productivity• SaaS “ready” – multi-tenancy, delegated admin, commodity
hardware• Open Source – transparency, community, extensibility• Compatibility – investment protection, flexibility, application
integration
Market Validation:• 9M+ mailboxes: SMBs, Enterprises, EDU, Gov, NP, Service Providers• 1200+ direct customers in 50+ countries• 10,000+ customers offered services through our hosting provider
network
Partners:
Awards:
33Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra .EDU Customers
• 200+ EDU Institutions• Over 600,000 mailboxes
• Deployments in 10+ countries• Several deployments 10,000+ mailboxes
44Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra for Education
Broad Range of Features - support faculty, staff, alumni and students from a single solution• Support for desktop clients on PCs (Outlook), Macs
(Apple desktop), Linux (Thunderbird..)• Ajax web client supports email, calendar, contact
and shared documents • Synchronization with broad range of mobile devices
Cost Effective – easy to administer, integrated - includes spam, virus and hierarchical storage management. Discounted pricing for education
Control – class of service, educational institution can decide who can subscribe to various features, receive advertisements (if anyone) and access via Outlook or Apple desktop apps
55Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra Collaboration Suite: Demo
66Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra Sync
Zimbra Client Support
Standards ClientsApple Desktop
iPhone
Standards (2H 2007)
Blackberry
BES
J2ME
XHTML
IMAP, POP, iCal, RSS/Atom, CalDAV (beta)
zSync
iSync
iSyncor browser
zSync zSync
Windows 5 Palm Symbian
Zimbra Server Alpha
Evolution (beta)Outlook 2003, 2007
Advanced Web Client (Ajax)
MAPI
Standard Web Client (HTML)
77Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Web Services Mash-ups: Zimlets
88Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Sharing Model
Share with: Internal, External, or Public Share with individuals or DLs Consistent model across applications
share
Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners. Copyright © 2006 Zimbra, Inc.
PostfixMTA
(AS/AV)SMTPInternet (external AS/AV)
SMTP
Zimbra Collaboration
Server
Jetty
J2SE JRE (Linux, MacOS, …)
LMTP
Zimbra AJAX Toolkit XML (JSON) HTTP/S
Zimbra Collaboration
Client
Web browser (Firefox, IE, Safari)
IMAP, POP, iCAL, RSS, ..Standard Clients:
Thunder/Sunbird..
Zimbra Front-End Architecture
Other Wireless
Client
“Over the Air” Sync Protocol Gateway
Zimlets
Zimlet JSPs
Zimlet GenericWS Proxy
Internet/intranet web services
Non-XML app’s & data
AppleZimbraiSync
OutlookZimbraMAPI
XML HTTP/S
XML HTTP/S
Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners. Copyright © 2006 Zimbra, Inc.
Zimbra Collaboration Server
Underlying file system: local disk, NAS, SAN, …
OpenLDAP
EnterpriseDirectory
LDAP
Lucene Index
MySQLMeta-data
ZimbraJournaling
and Replication
Zimbra Message
Store
JDBC JNDI
J2SE JRE
AttachmentIndexing &Rendering
Other Enterprise Messaging Server(e.g., Exchange™)
Zimbra Back-End Architecture
1111Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Builds on A Strong Open Source Foundation
Zimbra Server Includes:
Server Operating Systems Available:
1212Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra Outlook Connector
Email, Contacts and Calendar Outlook Support via MAPI
Delegation works as expected
Online and Offline Cached Mode
Operation Optimized for WAN Sync Optimized for
faster syncs Auto-install on reboot Works in parallel with
the AJAX Web UI
1313Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra Support for Mac
Client Support and iSync Full Featured AJAX Client IMAP: Apple Mail Client Apple Addressbook Apple iCal Bluetooth to phones via
iSync iSync devices ActiveSync / Blackberry CalDAV on Leopard
Server Support Zimbra Server on Mac OS X
1414Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
ZCS Admin & Management Features
AJAX Admin UI + CLI tools Multi-domain/multi-server Class of Service Integrated AS/AV Dashboards/monitoring Queue management Clustering/HA Delegated administration Shared message storage Hierarchical storage mgmt Online backup/restore Online mailbox restore/move Rebranding Attachment
blocking/conversion Comprehensive server-side
APIs Linux/Mac server support
1515Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Sample ZCS Performance & TCO
Server: 4-way 1.8GHz Opteron (or 2-way dual core)16GB RAMEVA 4000 with 56 x 15K RPM drives (60% used)
Provisioned: 200,000 users No-indexing: 50,000 users Full feature set: 20,000 users Profile (during 1 peak hour each user does):
• reads 8, receives 8, stores 6, sends 2, deletes 15, avg message size: 32k (5% have attachments)
TCO gains due to:1. Lower hardware footprint & multi-tier (HSM) storage2. Vastly improved end-user productivity3. Web client access (precludes need to license client
apps)4. Ease of administration & management & lower
support costs
1616Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
StatelessRouting
Tier:XML/HTTP,SSL/TLS,
POP, IMAP,
…
MTA &AS/AVTier:
SMTP, AS/AV
Internet,Intranet
Mailbox/Metadata
Store:Index,
Folders,Tags,
Searches,Zimlets,
Etc.
Message/Blob
Store:Network-AttachedStorage(HSM,
Archiving,WORM,
etc.)
Internet(externalAS/AV)
Scaling Zimbra
1717Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra Standard Client
Runs in all browsers and in low bandwidth connections
No Javascript but supports richness in features:
Tags
Conversations
Search / Search Folders
Shared Calendars and delegation
1818Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Section 508 & ADA
1919Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra Desktop
Zimbra Toaster Pop up
Zimbra Desktop and Toaster Launch Icons
Zimbra Offline provides the same user experience as when online Messages, appts. etc. are queued up until the user connects Available cross-browser & cross-platform (Mac, Windows, Linux)
2020Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Fu
ncti
on
ality
/Valu
eProduct Editions
Target:Organizations seeking advanced, business-level messaging and collaborationStarts at: $25/user/year
+Zimbra Mobile
Multi-domain support+Domain-level
administration+Domain-level branding
POP/IMAP
AJAX Mail & Address BookBasic searchAdvanced searchTagsSharingBasic/Enterprise ZimletsAJAX CalendarConversationsResource/group schedulingAJAX Documents+Attachment search+HTML attachment
rendering
Web/CLI administration +Online backup/restore+Clustering/HA+Storage management+Rebranding+Web/mail/phone support
Target:Organizations seeking advanced, business-level messaging and collaboration + sync with Outlook and Apple iSyncStarts at: $35/user/year
Zimbra Mobile
Multi-domain supportDomain-level administrationDomain-level branding
POP/IMAP+Outlook/MAPI sync+Apple iSync
AJAX Mail & Address BookBasic searchAdvanced searchTagsSharingBasic/Enterprise ZimletsAJAX CalendarConversationsResource/group schedulingAJAX DocumentsAttachment searchHTML attachment rendering
Web/CLI administration Online backup/restoreClustering/HAStorage managementRebrandingWeb/mail/phone support
Network Standard Edition
Network Professional Edition
Mobility
Domain-level management
External client compatibility
Web collaboration and productivity
Administration & TCO
Target:Developers and organizations seeking advanced messaging and collaboration under an open source license, without the need for support
Multi-domain support
POP/IMAP
AJAX Mail & Address BookBasic searchAdvanced searchTagsSharingBasic/Enterprise ZimletsAJAX CalendarConversationsResource/group schedulingAJAX Documents
Web/CLI administration
Open Source Edition
Legend
2121Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
SMTPForward
SMTPForward
Zimbra Archiving & Discovery Solution
Collaboration Server
Zimbra Archiving
& Discovery
Tag and Flag result set via Web UI
Expand envelope info
Index headers, body and attachments
Ajax Web UI for visual cross-mailbox search
View conversation oriented result set
On-Demand result-set account provisioning
Single copy message store Volume management and HSM Retention policies “Pristine” copy of meta-data
Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners. Copyright © 2006 Zimbra, Inc.
Zimbra Roadmap Highlights
2323Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra Collaboration Suite v4.5 & v5.0
v4.5: Major Release With Much New Stuff!
90 New Features 1000+ Issues Fixed 150+ Support Cases Resolved Enhancements across the board: end-users,
administrators and new platforms
v5.0: Even More New Stuff! Tracking: ~250 Enhancements Enhancements across the board: end-users,
administrators and new platforms
2424Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
ZCS 4.5: Supported Platforms, Devices & Zimlets
OS Web Browsers Mobile Devices Zimlets
RHEL 4 RHEL 4 (64-bit) rPath** SUSE ES 9 Mac OS X 10.4 (Intel) Mac OS X 10.4 (PPC)
Firefox 2.0 Firefox 1.5.x Firefox 1.0.7 IE 7 IE 6 SP2 Safari (BETA)
Outlook 2003 Apple Mail/iCalThunderbird
Palm OS Treo 650 Treo 700P
Symbian Series 60 (3rd Edition) Nokia E-Series (E61, E62, etc)
Windows Mobile 5.0 Motorola Q Treo 700w Samsung i320 Palm 750v HP iPAQ Cingular 8125 Cingular 3125
Automatic data detection in messages for Date Email addr Phone & URLs Other Samples
Tomcat v5.5.15 Postfix MTA v2.2.9 MySQL v5.0.26 OpenLDAP v2.3.21 AMaViS v2.4.3 SpamAssassin ClamAV v0.88.5 Lucene
3rd Party/OSS Components
Desktop Clients
2525Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
ZCS 5.0 Key New FeaturesEnd user (web client) Zimbra Tasks Zimbra Basic Client Zimbra Desktop* Instant Messaging (Internal)* &
Interop** 3rd Party “Folders” Integration Unified Messaging (VoiceMail) Top-level Welcome Page User-definable expiration policy
for folders Lazy Loading Push-based, Real-time Sync of
User Messages, Appointments & Contacts
IMAP Aggregation Firefox & IE Performance
Optimizations Shared/Delegated Mail Folders
Desktop Outlook 2007 (XP & Vista) Native BES support* Sync Reconciliation Wizard
Admin Fine-grained CoS based Tiering Family Mailboxes Support for External Directory Quota warnings via Email Context Sensitive Help Role-based Delegated Admin
Platform Zimbra Software Appliances SUSE ES 10 Ubuntu RHEL 5 Veritas Cluster Suite Support More scalable POP/IMAP Proxy Backward Compatible LDAP
Upgrade French, German, Dutch, Japanese
and Spanish Locales
*Beta ** Alpha
2626Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra Instant Messaging
XMPPsupport
All Zimbra features (search, tagging, etc.)
“AMY” connectors
Based on Jive
All IP “owned” by Zimbra
2727Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra Cross-Application Presence
2828Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra Native Mobile Clients
Deliver Zimbra innovations to the mobile device
XHTML in mobile browser
Native J2ME demonstrable today
2929Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Native BlackBerry Support
3030Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra Native Fault Tolerance
Server-to-server synchronization for fault tolerance/disaster recovery on commodity servers, storage, and networks
Highly-optimized sync (does not require sequencing over mailbox)
WAN-enabled XML/SOAP HTTP/S protocol Continuous or on configurable interval Resync to master after failover (i.e., failback support) In addition to standard clustering (shared network attached
storage) Zimbra Collaboration
Server
ZimbraPrimary
Zimbra Collaboration
Server
ZimbraReplica
Local Disk, SAN, NAS, … Local Disk, SAN, NAS, ...
Zimbra Server-to-
Server Sync
Protocol
3131Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra Tasks
3232Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Sample Welcome (Landing) Page
3333Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Remote Folders Integration
Photo Album• Integration with external photo album• Thumbnail View• Send directly as mail by “Click to Send’• Email attachment can be saved to
album automatically Video Mail
• Click to record video and send• Integration with external video mail
service
3434Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra Voice
From ZCS PC web interface Call log access Random/visual access to voicemail (delete, forward, speech to text, …) Click to call/connect “Multi-presence” – IM, Email, Voice
3535Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimbra Software Appliance
Mix of On-prem and SaaS benefits (see Zimbra whitepaper) Raw iron or virtualized deployment (ISO or VMware image) Lower end-user TCO; Cheaper support Automated updates of entire software stack including OS Headless install via DHCP and browser Basic PC Server +4Gb RAM for up to 4000 SME mailboxes Internal or network-attached storage Future: Continuous backup/archiving via SaaS
(disposible/caching appliance)
3636Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Exchange Interoperability: Free-Busy Lookups
ExchangeInterop
Zimbra Server
Exchange Server
Outlook 2003, 2007Outlook Web AccessOutlook 2003, 2007Zimbra Web Client
ActiveDirectory
Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners. Copyright © 2006 Zimbra, Inc.
Thank you!
Zimbra, Inc.1500 Fashion Island Blvd
Suite 100San Mateo, CA 94404
3838Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Conversation & message view Tags & Flags Zimlets – drag & drop Search/Search Builder Integrated RSS/ATOM feeds View attachments as HTML Keyboard navigation POP Aggregation Multiple User Identities Rich HTML editing Custom Filters Personalized user themes &
viewing preferences Automatic inbox refresh REST interface (RSS, ATOM, ZIP)
Advanced Outlook++ features available using web client that help
drastically improve user productivity, access & reduce TCO
3939Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Address Book
Multiple Address Books per user
Contact Card or List views Address Book sharing Address Book color-coding Drag/drop contacts across
Address Books Browse by first letter Search within Address Books Internal/external/public
sharing Zimlets Import/export contacts REST interface (CSV, vCard)
Network-synced, Shareable and Integrated Address Book
accessible via web client that helps improve user productivity and
bridges diverse user environments
4040Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Calendar
Group scheduling Free/Busy Resource scheduling Resource attribute search Zimlets Alerts Internal/external/public sharing Publish/subscribe Multiple calendars with overlay
views Color-coding Inline create/drag appt Inline accept/decline Quick add appt from any
context Mini-cal with hovers REST interface (iCalendar)
Open-standards, Shareable and Integrated Calendar accessible via
web client that helps bridge diverse environments, improve user productivity, and lowers TCO
4141Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Documents
Rich web document authoring Wiki-style navigation Ajax Linking & Embedding (ALE) Inline images Inline spreadsheets External document upload Internal/external/public sharing Zimlets Search Tags Print Domain-level Wiki (admin
setup) REST interface (HTML)
Integrated Document authoring and sharing application accessible via
web client that aids in collaboratively authoring or editing
richly formatted docs
4242Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
Zimlets
On-demand interaction with applications and content
Extensible design framework Content pattern recognition Actionable content objects Two-way content interaction Hover-over displays/action
menus Panel Zimlets and drag/drop Object indexing/search Zimlets Directory
Hover over date shows calendar Drag contact to send SMS Hover over address shows map Drag contact to create PBX
bridge Rt-click phone # to place VOIP
call Hover over PO # shows PO
details
Examples
Flexible forward-looking framework that extends the solution helps
protect existing investments while improving user productivity
4343Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.
Copyright © 2006 Zimbra, Inc.
ZCS Unique Scaling Architecture Decoupling of meta- & message-data
• Fast store for meta-data • Multi-volume message store:
Cheaper store for 1+Gb mailboxes (HSM, SATA, etc.) Co-location of user data: Mailbox, Index, Messages
• For longer-lived server data• Performance (reduced disk I/O)• Caching (reduced disk I/O)• Easier load-balancing/migration • Easier restore• Flexible clustering
Consolidated stateful mailbox tier (Web/XML, POP, IMAP, iCalendar, RSS, …)
• No edge caching otherwise!• Latency of multi-process chaining• CPU overhead of multi-process chaining!
(3 orders of magnitude diff. between RPC and local procedure call;JNI expensive/often unsupported)
Future: Software-based disaster recovery