Zimele PresentationICT Strategy Development

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Zimele Overview

• We are committed to service quality and growing our people

• Our annual turnover growth has been averaging 25% per annum

• We employ over 60 employees

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Partnerships/Accreditations

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Flagship Clients

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Organisation Structure

CEO

Quality Manager

Finance Sales

Operations Manager

Telecoms and ICT support

Vodacom Services

Managed ICT Services

Consulting

Business Analysis

Software Dev.

ERP Services

AMI, ISU & SAP ERP

Mobility

Marketing

Training

ERP

ICDL

ISU

Tender Office Secretariat

Human Resources

Health and Safety

Recruitment

Personnel Admin.

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Consulting CapabilitiesIS/IT Strategy formulation – we have helped various clients with formulation of Master Systems Plans, ICT Connectivity Strategies, including Information and Systems Management Strategies.

Business Analysis – our people are capable of assessing business problems, recommend solutions, produce accurate business cases and specifications to resolve client problems.

Project Management – if we are not delivering solutions ourselves we assist clients manage projects thus ensuring superior quality solutions and ensuring that our clients derive intended value/benefits from their projects.

Training – • ERP Training – our Services SETA skills programme has produced a large

number of ERP/SAP consultants to date.• ICDL – we are accredited through ICDL South Africa to provide an

internationally recognised computer literacy course including testing.

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Gauteng Depart of Roads & Transport

VisionWorld-class roads and transport infrastructure networks and systems that facilitate seamless mobility of goods and people within Gauteng.

MissionTo provide an environmentally sustainable road infrastructure and integrated transport systems and services that is reliable, accessible, safe, and affordable which promotes socio-economic development in Gauteng.

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Gauteng Depart of Roads & Transport

Values• Good Governance• Responsiveness• Innovative• Accountability • Passion• Professionalism• Ethical Behavior• Commitment

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What does this mean to IT?

IT Strategy

IT – related Goals

Business Strategy

IT Resources

enables

enable

enable

directs

informs

directs

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What does this mean to IT?

Drive

Value Creation

BenefitsRealisation

Risk Optimisation

ResourceOptimisation

IT Strategy

Stakeholder Needs

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IT Strategy vs Governance Framework vs Enterprise Architecture

IT StrategicPlan

IT Governance Framework

Enterprise Architecture

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Legal & Regulatory Requirements• Electronic Communications & Transaction Act

• Minimum Information Security Standards

• The Promotion of Access to Information Act 2

• Minimum Interoperability Standards

• Government Wide Enterprise Architecture (GWAE) Framework

• Corporate Governance of Information and Communication Technology Policy Framework (CGICTPF)

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Typical Table of ContentsScopeWhy an IT strategy?Current Business Environment

Business StrategyVision StatementMission StatementStrategic Goals

Legislative MandateRelevant National LegislationTransversal Legislative FrameworkIT – Business AlignmentOrganizational StructureBusiness ChallengesAS – IS IT

GovernanceCurrent Network & Data Centre EnvironmentNetwork Topology Diagram (WAN)Backup and RecoveryService DeskBusiness Applications

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Typical Table of Contents

TO-BE ITIntroductionICT VisionICT MissionICT ValuesTechnology LandscapeICT GovernanceInfrastructureService DeliveryBusiness enablement and Applications

Organizational Change ManagementPeople and SkillsRoad Map

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Current State

Steps to IT Strategy Development

Leg

isla

tion

Busi

ness

Str

ate

gy

Audit

R

eport

s

HR

&

Infr

ast

ruct

ure

Future State

ICT V

isio

n

Sta

tem

ent

ICT M

issi

on

Sta

tem

ent

Serv

ice S

upport

HR

&

Infr

ast

ruct

ure

Govern

ance

Gap

Analy

sis

Road Map

Defined T

arg

et

Sta

te

Pro

gra

mm

es

Pro

ject

s

Tim

elin

es

Step 1 Step 2 Step 3 Step 4

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Lessons Learned• Best have your basic governance environment setup first. • Not ideal to start the process whilst the business is going through a

strategic change cycle. • IT is not strategically placed within the organisation (reporting to

Finance a lot of the time)• Stake Holder engagement is almost always a major risk.• Change Management is rarely fully scoped.

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Work We Have DoneClient Industry Project Contact DetailsDepartment of Corporative Governance and Traditional Affairs

National Government

Development of an Information, Communication and Technology (ICT) strategy. Whilst done at head office level, the strategy is adopted by all national offices throughout South Africa.

Gideon Oliphant (CIO) 0820551919

Department of Local Government of the Western Cape

Provincial Government

Development of an Information Management Strategy which included an As-Is and To-Be Analysis at a Strategy Level

Akhona Damane (MIS Manager) 021 483 8422 or 0760375312

City of Cape Town Local Government

Development of details systems specification for a Supplier Relationship Management System and interfaces to other Systems.

Rudy Abrahams (Head of SAP ERP) 0214005013

Gauteng Department of Education Provincial Government

Development of a schools Communication and Connectivity Strategy for the department of Education. The strategy involved connecting all +- 2500 schools in Gauteng.

Lerato Dhlamini (IT Manager) 0113551529 or Vusi Khoza (Manager in IT) 0113550183

Total Client Services (TCS) – listed company Traffic Contravention

Conducted a systems audit and developed requirements for a fully integrated traffic management system for over 100 various municipalities in South Africa.

Lindikhaya Sipoyo (Executive Chairman) 0760337456

West Rand Municipality Local Government

Development of MSP, Implementation Plan and ICT Governance Framework after a performing a CoBIT5 assessment.

Sivuyile Sbukwana 0114115061/0729977313

Free State Department Of Education Provincial Government

Development of an Information Management Strategy which included an As-Is and To-Be Analysis at a Strategy Level for 5 years.

Lawrence Mahasa (IT Manager)

071 676 1620

Office Of The Public Service Commission National Government

Development of a Governance Framework and Implementation Roadmap after conducting a CoBIT 5 Assessment.

Mpho Basitere (IT Manager)

+27 12 3521036/ +27 829097243Office Of The Public Service Commission National

Government Development of a 5 year ICT Strategy and Roadmap as second phase of CGICTPF.

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Skills & Experience Required• IT-enabled Business Process mapping • Requirements elicitation – Business Analysis• IT Audit Skills and experience – CoBIT (ideally CoBIT5 Certified)• Service Strategy Review – ITIL (ideally Service Strategy Practitioner)• Enterprise Architecture Modeling - TOGAF 9.1 (Ideally a Practitioner)• Understanding of National Regulatory Frameworks & King 3• Risk Management – understand Public Sector Risk Management

Framework• Project Management – Prince2 or PMP certified Project Manager

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Example CV’s of Ideal ResourcesSamuel MandebvuCurrent Title: Business Consultant & Project ManagerB.Com Hnrs (Advanced Information Systems)7 years Experience

Professional Qualifications

ICDL Trainer, ERP Fundamentals – SAP, PRINCE2 Project Management, Business Analysis, Open ERP 6.1 Fundamentals, CoBIT5, TOGAF 9.1 (Practitioner), SAP Level 1 Sales Executive, ITIL Foundation, ITIL Service Strategy (Practitioner)

IT Strategy Essentials, Business Planning Essentials, Industry Overview (IT Industry), Business Analysis, ITIL V3 Foundation Syllabus v4.2, ITIL V3 Operational Support and Analysis, Customer Support Specialist Skills, Strategic Account Sales Skills, 9 Traits of Highly Successful Work Teams, High Performance Onsite and Virtual Teams, Developing Strategic Thinking Acumen, Negotiation Skills for Sales Professionals, Selling At the Executive Level

Training’s Completed

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Example CV’s of Ideal ResourcesRaymond CrownCurrent Title: Business Consultant & Project Manager Bsc (Eng)18 years Experience

Professional QualificationsOracle Unified Methods Certified Practitioner, Oracle Unified Methods Certified Trainer, Strategy Master Class - Mini MBA – The Management Matters Partnership, Project Management Professional – PMI, TOGAF 9 Certified, Certified CRM Consultant V5 – SAP

Various training and certifications on Oracle Products, Certificate in Mastering Strategy – GIBS, Direct Marketing Certificate – IMC, Certificate in Personal Mastery and Team Development – Guy Charlton and Associates, Certificate in Personal Leadership and Influence – Chartered Management Institute,

Training’s Completed

The End Contact: Samuel Mandebvu @ sam@zimeletechnologies.com