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ZIndex Report for June 2014

Date post: 21-Nov-2014
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Our monthly analysis of the social conversation among Irish consumers about brands, products and categories. Powered by Cloud90. We track the ZIndex score for 9 categories - food, beverages, fuel, energy, transport, clothing, telecoms, insurance and property - analysing thousands of social media comments by Irish consumers every day.
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June 2014 © Cloud90/Amárach Research 2014 An Amárach Research Report In partnership with Cloud90 ZIndex the emotional conversation June 2014 Report © Cloud90/Amárach Research 2014
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Page 1: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

An Amárach Research Report In partnership with Cloud90

ZIndex the emotional conversation

June 2014 Report

© Cloud90/Amárach Research 2014

Page 2: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

ZIndex is the result of a unique research collaboration between Amárach & Cloud90

ZIndex equips Irish marketers and planners with real time insights into Irish consumers

About ZIndex

Register for weekly updates – link on last page

Page 3: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

Z = P - N Zeitgeist Consumer Index (ZIndex) =

balance of positive and negative sentiment about products, services, brands, sectors, categories & competitors

Page 4: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

ZIndex

Page 5: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

food

beverages

insurance

fuel

clothing energy

property

telecoms

transport

ZIndex Sectors

Page 6: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

Welcome to the June 2014 edition of ZIndex – our monthly look at the social conversation about brands and sectors

The month started better than it ended for some sectors, Food, Insurance and Telecoms saw drops in ZIndex scores

The ZIndex for Beverages plummeted in June after media picked up on pricing comparisons with other European countries

What’s the Buzz?

The cost of goods / services across sectors having a serious impact on ZIndex scores in June, particularly in Clothing

Page 7: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

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Weekly ZIndex Sept-June 2014

Page 8: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

Share of Buzz Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr -14 May-14 June-14

Beverages 26% 6% 11% 8% 11% 6% 7% 5% 2% Clothing 5% 8% 13% 7% 6% 5% 12% 8% 1% Energy 7% 7% 4% 8% 13% 7% 10% 3% 2% Food 15% 23% 18% 20% 12% 14% 13% 10% 2% Fuel 12% 8% 11% 10% 8% 13% 11% 7% 2% Insurance 6% 10% 9% 15% 9% 7% 9% 4% 2% Property 5% 6% 4% 9% 6% 9% 20% 16% 2% Telecoms 14% 20% 17% 22% 19% 14% 14% 11% 2% Transport 14% 11% 11% 19% 16% 13% 12% 9% 2%

Page 9: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

ZIndex: Food

-46

-26

-43

-48

4

-46

-39

-16

-6

-50

-40

-30

-20

-10

0

10

Oct Nov Dec Jan Feb Mar Apr May June

“Price of potatoes drops 26.9%. But overall food prices drop 1.9% over past year” “Want to really appreciate your food? Just pay more for it (it's the price-value #heuristic, people)” “The items in my checkout randomly reduced in price by 5 euros.”

Page 10: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

ZIndex: Beverages

-68

-52

-32

-82 -74

-60

-13

23

-87

-100

-80

-60

-40

-20

0

20

40

Oct Nov Dec Jan Feb Mar Apr May June

“The #price of #alcohol in #Ireland is 78% higher than any other #country in the EU! “ “We are on with @radiomidwest this morning to talk about the way that taxes are driving the price of alcohol in Ireland.” “Still can't get over how dear my holiday was, didn't even drink and it cost that much imagine if we did drink.”

Page 11: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

ZIndex: Clothing

-41 -43

-21

-38

-48

4

-69

-3 -6

-70

-60

-50

-40

-30

-20

-10

0

10

Oct Nov Dec Jan Feb Mar Apr May June

“When you see the clothes you really like, but then you see the price tag.” “I'm sick of paying full price for clothes! Need to get a new student card prompto!” “Just paid €45 for a pair of jeans, price of simple clothing is a joke these days.”

Page 12: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

ZIndex: Energy

-76

-49

-68

-50

-19

-74

-30

-13

-61

-80

-70

-60

-50

-40

-30

-20

-10

0

Oct Nov Dec Jan Feb Mar Apr May June

“Irish electricity prices are 5th highest in Europe and twice the cost of what Americans pay” “The rising cost of electricity and 50% increase in the PSO Levy will cost real jobs the IDA and others need to speak up” “Byrne asks electricity consumers to email Energy Regulator to object to proposed price rise”

Page 13: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

ZIndex: Fuel

-45

-36

-55

0

-72

-61

-76

-57 -62

-80

-70

-60

-50

-40

-30

-20

-10

0

Oct Nov Dec Jan Feb Mar Apr May June

"The price of fuel drives farmer decision making now. 10 years ago fuel was not a big issue“

“I'm sick of the price of fuel going up and no petrol stations in the city. The Government needs to fix this. How do they expect me to drive?”

“Under corrupt deal with Mossad agents, Egypt sold gas to Israel for one eight of world price”

Page 14: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

ZIndex: Transport “What is the incentive to use public transport when it's probably 60% the price to drive, even factoring in insurance, VED & maintenance?”

“This taxi is gonna cost so much :( ugh hate late flights :I”

“Only 9% of Irish survey respondents very satisfied with price of public transport”

-40

-31

-64

-46

-7

-41 -44

-50 -54

-70

-60

-50

-40

-30

-20

-10

0

Oct Nov Dec Jan Feb Mar Apr May June

Page 15: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

ZIndex: Telecoms “Ireland's digital economy could be worth €22 billion by 2020” “Bonjour to using your phone abroad at no extra cost in 5 new Feel At Home destinations from July 1st including France” “The last two months my phone bill has been the price it's meant to be and I finally feel I'm starting to win at life” -33

-25 -23

-3

3

-24

-33

-14

-8

-35

-30

-25

-20

-15

-10

-5

0

5

10

Oct Nov Dec Jan Feb Mar Apr May June

Page 16: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

ZIndex: Insurance

-35

-79

8 2

-57

-36

-60

-43 -40

-100

-80

-60

-40

-20

0

20

Oct Nov Dec Jan Feb Mar Apr May June

“Buying a gym membership? Most times, your health insurance company will completely reimburse the cost for you.”

“Hey look a group of men whose leg insurance cost more than my house running around with a ball pretending to get hurt, GOAL!!!”

“Have to renew my insurance tomorrow and the price between this year and last year has dropped €1700”

Page 17: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

-17 -24

-13

18 25

-20 -19 -20

-68

-80

-60

-40

-20

0

20

40

Oct Dec Feb Apr June

ZIndex: Property

“Irish economy - House price inflation moves into double-digit territory” “Government doing absolutely nothing to curb rapid house price increases in Dublin. Another unchecked property bubble rapidly takes shape!” “Property price rises described as 'very clear evidence' of housing crisis”

Page 18: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

Talk to Cloud90 about your social media monitoring needs in 2014

Talk to Amárach about your social media strategy and research in 2014

Real Time Help

Register for free updates – link on next page

Page 19: ZIndex Report for June 2014

June 2014 © Cloud90/Amárach Research 2014

cloud90.ie/cloud90-blog/zeitgeist


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