Understanding Digital Transformation..

… Technology Drivers …

DESIGN FOR DIGITAL

… the changing Digital Shopper …

… ( with many different faces ) ...

4. Rational Online Shoppers 5. Digital Shopaholics 6. Social Digital Shoppers

1. Techno-Shy Shoppers 2. Value Seekers 3. Occasional Online Shoppers

Source: Capgemini, Digital Shopper Relevancy, 2012

… and the Future Value Chain.

... applying the power of collaboration for inside and outside purposes …

Creating the Future…

… of Mobility …

… might look very different …

3D Printing – quickly becoming affordable …

… and yet another kick-started business …

… with disruptive, transformative potential …

From TRAIN to SCOOTER dynamics