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MANDARIN ORIENTAL
2015 Half Year Highlights
• Challenging conditions in a number of key markets
• Also impacted by renovations in Munich, New York and Kuala
Lumpur
• Acquisition of 50% interest in the iconic Hotel Ritz, Madrid
• New management contract for second hotel in Beijing
• New hotel opening in Milan
MANDARIN ORIENTAL
2015 Half Year Highlights
Rights Issue – April 2015
• US$316 million raised in a 1 for 4 rights issue
• Proceeds used to pay down debt and fund the Group’s 50% share
of the Madrid acquisition
MANDARIN ORIENTAL
2015 Half Year Results Highlights
US $ mJune
2015
June
2014
Combined Total Revenue 641 671
Underlying EBITDA 82 102
* 2014 included US$9 million of branding fees in relation to sales of The Residences at Mandarin Oriental, Bodrum
** US$5 million negative impact due to renovations, particularly in Munich
***
MANDARIN ORIENTAL
2015 Half Year Results Highlights
* 2015 results include US$1 million of transaction costs related to the Group’s acquisition in Madrid
US $ mJune
2015
June
2014
Underlying profit attributable to shareholders 33 46
Profit attributable to shareholders
including non-trading items*32 46
MANDARIN ORIENTAL
2015 Half Year Results Highlights
June
2015
June
2014
Underlying Earnings per Share (US ¢) 2.92 4.37
• Adjusted net asset value per share at 30th June 2015 was US$2.74. This compares to
US$3.02 at 31st December 2014*
• Interim dividend of US¢2.00 per share, unchanged from 2014
* 2014 underlying earnings per share, and adjusted net asset value per share, have been adjusted to
reflect the effect of the rights issue completed in April 2015
*
MANDARIN ORIENTAL
Key Strategic Objectives
• Strengthening our competitive position in all markets
• To be widely recognised as the world’s best luxury hotel group
• Operating at least 10,000 rooms worldwide
• Achieving a strong financial performance
MANDARIN ORIENTAL
Strengthening our Competitive Position
• Performance continues to reflect:
• strength of Mandarin Oriental brand internationally
• expertise of management teams
• experienced corporate organisation
MANDARIN ORIENTAL
0
100
200
300
400
500
600
Asia Europe Americas Total
20142015
208 182
-13%
554
473
308 309271 245
-15%
Strengthening our Competitive Position2015 Half-Year RevPAR Performance
US$
Includes only hotels that were operational in both years
0%-10%*
* Total RevPAR down by 5% in local currency terms
MANDARIN ORIENTAL
Strengthening our Competitive PositionASIA
2015 Half-Year RevPAR Performance
US$
Includes only hotels that were operational in both years
0
50
100
150
200
250
2014 2015
208 182
-13%*
* Asia RevPAR down by 9% in local currency terms
• Softening demand in some key markets• Renovation in Kuala Lumpur
MANDARIN ORIENTAL
Hong Kong Market Overview
• Decline in visitor arrivals from the mainland
• Strong regional competition
• Oversupply in the 3 to 4 star segment led to aggressive discounting
MANDARIN ORIENTAL
Mandarin Oriental, Hong Kong
(100% ownership)
• Citywide decline in demand
• Occupancy at 67% (70% in 2014)
• RevPAR down 10%
• Food & Beverage revenues remained
resilient
Strengthening our Competitive PositionASIA
MANDARIN ORIENTAL,
HONG KONG
Forbes ‘Five Star’ Awards
Hotel 5 stars
Spa 5 stars
Pierre 5 stars
Mandarin Grill 5 stars
The Krug Room 5 stars
Total 25 stars
Only city hotel in the world
MANDARIN ORIENTAL
The Landmark Mandarin Oriental, Hong Kong
(Management contract)
• Maintained competitive position
• Decline in visitor arrivals
• RevPAR down 12%
• Amber – 2 Michelin Stars
• Featured in San Pellegrino ‘World’s 50 Best
Restaurants’
• Only Hong Kong restaurant to be listed
Strengthening our Competitive PositionASIA
MANDARIN ORIENTAL
The Excelsior, Hong Kong
(100% ownership)
• Impacted by reduced travel from China
• Oversupply in competitive set
• RevPAR down 23%
• Voted ‘Best Company to Work For’ in
Hong Kong HR Asia Awards 2015
Strengthening our Competitive PositionASIA
MANDARIN ORIENTAL
Mandarin Oriental, Tokyo
(Long-term lease)
• Continued recovery in visitor arrivals
• RevPAR up 25% in local currency terms
• Improved competitive position
• Only hotel in Japan to receive Forbes ‘Five
Star’ listing for hotel and spa
Strengthening our Competitive PositionASIA
MANDARIN ORIENTAL
Mandarin Oriental, Bangkok
(44.9% ownership)
• Benefited from increased visitor arrivals
• RevPAR up 21% in local currency terms
• Remains market leader
• Only hotel in Bangkok to receive Forbes
‘Five Star’ listing for hotel and spa
• Listed in Robb Report as one of ‘World’s
Top 100 Hotels’
Strengthening our Competitive PositionASIA
MANDARIN ORIENTAL
Mandarin Oriental, Bangkok
(44.9% ownership)
• Comprehensive renovation of Authors’ and
Garden wings underway
• Significant enhancements to guest facilities
• Designed to restore hotel to its historic
splendour
• Completion by November 2015
Strengthening our Competitive PositionASIA
MANDARIN ORIENTAL
Mandarin Oriental, Singapore
(50% ownership)
• Affected by softer citywide demand
• RevPAR down 12% in local currency terms
• Maintained its competitive position
• Retained Forbes ‘Five Star’ status for both
hotel and spa for fourth consecutive year
Strengthening our Competitive PositionASIA
MANDARIN ORIENTAL
Mandarin Oriental, Jakarta
(96.9% ownership)
• Improved its competitive position
• RevPAR up 12% in local currency terms
Strengthening our Competitive PositionASIA
MANDARIN ORIENTAL
Other Hotels
• Recently opened hotels in Guangzhou,
Shanghai and Taipei performed well against
competition
• Improved RevPAR performances
Strengthening our Competitive PositionASIA
MANDARIN ORIENTAL
Strengthening our Competitive PositionEUROPE
2015 Half-Year RevPAR Performance
US$
Includes only hotels that were operational in both years
0
100
200
300
400
500
600
2014 2015
-15%*554
473
* RevPAR declined by 1% in local currency terms; up 2% without Munich renovation
MANDARIN ORIENTAL
Strengthening our Competitive PositionEUROPE
Mandarin Oriental Hyde Park, London
(100% ownership)
• Strong leisure demand
• Occupancy at 80% (72% in 2014)
• RevPAR up 16% in local currency terms
MANDARIN ORIENTAL
Strengthening our Competitive PositionEUROPE
Mandarin Oriental Hyde Park, London
(100% ownership)
• Award-winning restaurants attract strong
following
• Daniel Boulud at Bar Boulud
• Heston Blumenthal at Dinner
• Dinner is No. 7 in ‘World’s 50 Best
Restaurants 2015’
MANDARIN ORIENTAL
Strengthening our Competitive PositionEUROPE
Mandarin Oriental Hyde Park, London
(100% ownership)
• Full scale renovation announced in March
2015
• Investment of £85 million
• To position the hotel as one of the world’s
best
• Renovation to begin in 2016 for 18 months
• Hotel will remain open
MANDARIN ORIENTAL
Strengthening our Competitive PositionEUROPE
Mandarin Oriental, Munich
(100% ownership)
• Maintained position as market leader
• Renovation impacted leisure demand
• RevPAR down 27% in local currency terms
MANDARIN ORIENTAL
Mandarin Oriental, Munich
(100% ownership)
• Renovation will complete later this year
• New lobby lounge, bar and banquet rooms
• New signature restaurant featuring award-
winning cuisine of celebrity chef Nobu
Matsuhisa
Strengthening our Competitive PositionEUROPE
MANDARIN ORIENTAL
Mandarin Oriental, Geneva
(92.6% ownership)
• Improved competitive position
• Challenging local conditions
• RevPAR down 5% in local currency terms
Strengthening our Competitive PositionEUROPE
Mandarin Oriental, Geneva
‘Best Hotel in Geneva’
Institutional Investor
‘Most Welcoming Luxury City Hotel’
Swiss Tourism Board
MANDARIN ORIENTAL
Mandarin Oriental, Paris
(100% ownership)
• Average rate of over €1,000
• Terrorist attacks impacted citywide
demand
• Occupancy at 55% (68% in 2014)
• RevPAR down 15% in local currency terms
Strengthening our Competitive PositionEUROPE
MANDARIN ORIENTAL, PARIS
‘Palace’ Hotel Status
Condé Nast Traveler, US‘Gold List’
TripAdvisor ‘Traveler’s Choice’
MANDARIN ORIENTAL
Strengthening our Competitive PositionEUROPE
Other Hotels
• Impacted by strength of US dollar
• Maintained competitive positions
• Barcelona and Bodrum hotels are
undisputed market leaders
MANDARIN ORIENTAL
Strengthening our Competitive PositionTHE AMERICAS
2015 Half-Year RevPAR Performance
US$
Includes only hotels that were operational in both years
0
100
200
300
2014 2015
308 309
0%*
• Positive trading conditions
* Up 6% without New York renovation
MANDARIN ORIENTAL
Strengthening our Competitive PositionTHE AMERICAS
Mandarin Oriental, Washington D.C.
(80% ownership)
• Increased corporate and group demand
• RevPAR up 11%
MANDARIN ORIENTAL
Mandarin Oriental, New York
(25% ownership)
• Performed well in highly competitive market
• Occupancy impacted by suite renovation
• RevPAR down 13%
Strengthening our Competitive PositionTHE AMERICAS
MANDARIN ORIENTAL, NEW YORK
Forbes‘Five Star Hotel’
‘Five Star Spa’
American Automobile
Association (AAA)‘Five Diamond Hotel’
MANDARIN ORIENTAL
Mandarin Oriental, Miami
(25% ownership)
• Improved competitive position
• RevPAR up 9%
Strengthening our Competitive PositionTHE AMERICAS
MANDARIN ORIENTAL, MIAMI
Forbes Triple ‘Five Star’
• Hotel
• Spa
• Azul Restaurant
American Automobile
Association (AAA)‘Five Diamond Hotel’
MANDARIN ORIENTAL
Other Hotels
• Improved RevPAR performances
Strengthening our Competitive PositionTHE AMERICAS
MANDARIN ORIENTAL
Key Strategic Objectives
• Strengthening our competitive position in all markets
• To be widely recognised as the world’s best luxury hotel group
• Operating at least 10,000 rooms worldwide
• Achieving a strong financial performance
MANDARIN ORIENTAL
To be widely recognised as the world’s best
luxury hotel group
• Award winning hotels at top of their markets
• Attracting individuals who pay a premium for luxury experiences
• Over 45% of Group’s business is leisure – higher spending
demographic
MANDARIN ORIENTAL
Core Brand Attributes
• Creative hotel design, architecture and technology
• Innovative dining
• Holistic spas
• Underpinned by legendary service
To be widely recognised as the world’s best luxury
hotel group
MANDARIN ORIENTAL
CREATIVE DESIGN, ARCHITECTURE & TECHNOLOGY
• Partnerships with internationally acclaimed architects and designers
• Collection of unique hotels – embracing local culture
MANDARIN ORIENTAL
Michelin Star Status11 restaurants with 16 stars
More than any other hotel group
Mandarin Oriental, Hong Kong
Pierre (Two stars);
Man Wah; Mandarin Grill+Bar
The Landmark Mandarin Oriental,
Hong Kong
Amber (Two stars)
Mandarin Oriental, Tokyo
Signature; Sense;
Tapas Molecular Bar
Mandarin Oriental, Barcelona
Moments (Two stars)
Mandarin Oriental Hyde Park, London
Dinner (Two stars)
Mandarin Oriental, Geneva
Rasoi by Vineet
Mandarin Oriental, Paris
Sur Mesure (Two stars)
MANDARIN ORIENTAL
2015 San Pellegrino Award
• Dinner by Heston Blumenthal
Mandarin Oriental Hyde Park, London
• Amber
The Landmark Mandarin Oriental, Hong Kong
MANDARIN ORIENTAL
Innovative Dining
CELEBRITY CHEFS
• Continued partnerships with renowned
international chefs
• Development of home-grown talent
Forbes ‘Five Star Spas’
Mandarin Oriental, Bangkok
Mandarin Oriental, Hong Kong
The Landmark Mandarin Oriental, Hong Kong
Mandarin Oriental, Macau
Mandarin Oriental, Singapore
Mandarin Oriental Pudong, Shanghai
Mandarin Oriental, Tokyo
Mandarin Oriental Hyde Park, London
Mandarin Oriental, Boston
Mandarin Oriental, Las Vegas
Mandarin Oriental, Miami
Mandarin Oriental, New York
12 Five Star Spas
More than any other hotel group
MANDARIN ORIENTAL
Corporate Responsibility
• Annual Sustainability Report
• Local community engagement
• Reducing our environmental impact
through energy efficiency
MANDARIN ORIENTAL
To be widely recognised as the world’s best luxury
hotel groupInternational Advertising Campaign
• 28 celebrity fans endorse our brand
• Latest fans:
• Award-winning French actress, Isabelle Huppert
• Chinese actor and singer, Chen Kun
• Fans add support to openings, events and digital
marketing
MANDARIN ORIENTAL
Investments in Digital Marketing
• Global conversation with consumers
• Strong presence in social media including
• Sina Weibo
• Followers increased by 30% over the same
period in 2014
MANDARIN ORIENTAL
Investments in Digital Marketing
Website Marketing
• Bespoke social platform ‘Fans of MO’
launched in March
• Website traffic increased by 4% over the
same period in 2014
• Bookings via mandarinoriental.com are
13% of total transient revenue
Travel + Leisure, US
The World’s Best Hotels 2015
9 Mandarin Oriental hotels ranked
Mandarin Oriental, Bangkok
Mandarin Oriental, Barcelona
Mandarin Oriental, Boston
Mandarin Oriental, Hong Kong
Mandarin Oriental, Las Vegas
Mandarin Oriental Hyde Park, London
Mandarin Oriental, Miami
Mandarin Oriental, New York
Mandarin Oriental, Singapore
Mandarin Oriental, Bangkok
Mandarin Oriental, Barcelona
Mandarin Oriental, Boston
The Landmark Mandarin Oriental, Hong Kong
Mandarin Oriental, Kuala Lumpur
Mandarin Oriental, Las Vegas
Mandarin Oriental, New York
Mandarin Oriental, Prague
Mandarin Oriental, Tokyo
Robb Report
The World’s Top 100 Hotels 2015
9 Mandarin Oriental hotels ranked
Forbes Five Star Awards
11 Mandarin Oriental hotels achieved ‘Five Star’ ranking
Mandarin Oriental, Bangkok
Mandarin Oriental, Hong Kong
The Landmark Mandarin Oriental, Hong Kong
Mandarin Oriental, Macau
Mandarin Oriental Pudong, Shanghai
Mandarin Oriental, Singapore
Mandarin Oriental, Tokyo
Mandarin Oriental, Boston
Mandarin Oriental, Las Vegas
Mandarin Oriental, Miami
Mandarin Oriental, New York
MANDARIN ORIENTAL
Key Strategic Objectives
• Strengthening our competitive position in all markets
• To be widely recognised as the world’s best luxury hotel group
• Operating at least 10,000 rooms worldwide
• Achieving a strong financial performance
MANDARIN ORIENTAL
• 8,000 rooms in 28 hotels
• 17 hotels under development
• Total portfolio, including hotels under development:
• 11,000 rooms
• 45 hotels
• 24 countries
Towards 10,000 rooms
MANDARIN ORIENTAL
GEOGRAPHIC DIVERSIFICATION
New York
Madrid
Las Vegas
Miami
Atlanta
Boston
Washington DC
London
Paris
Barcelona
Munich
Prague
Geneva
Tokyo
Shanghai
GuangzhouHong Kong
MacauManila
Sanya
Bangkok
Kuala LumpurSingapore
Jakarta
28 HOTELS OPEN
17 HOTELS UNDER DEVELOPMENT
Grand CaymanDellis Cay
Costa Rica
Taipei
MilanMarbella
Marrakech
Istanbul
Doha
Bodrum
Maldives
Chengdu
Beijing
Abu Dhabi
Bali
ShenzhenChongqing
Dubai
MANDARIN ORIENTAL
Mandarin Oriental, Milan
(Management contract) Opened 30 July 2015
• Ideally located on prestigious Via Monte di
Pieta
• Housed in redevelopment of four elegant
18th Century buildings
• Classic and contemporary interiors
• 104 guestrooms and suites
• A variety of restaurants and bars, a spa and
two stylish open courtyards
Towards 10,000 rooms
MANDARIN ORIENTAL
Hotel Ritz, Madrid
(50% ownership)
• Hotel Ritz, Madrid jointly acquired in
May for €130 million
• 50:50 joint venture with Saudi Arabian
based Olayan Group
• 167 guestrooms
• A comprehensive renovation planned in
2017. Estimated to cost €90 million
• The Group’s total investment including
acquisition, renovation and transaction
expenses estimated at €111 million
Towards 10,000 rooms
MANDARIN ORIENTAL
Mandarin Oriental Wangfujing, Beijing
(Management contract) Opening 2017
• Second luxury hotel in Beijing
• 74 guestrooms
• Located on top two floors of premier mixed
use centre WF CENTRAL
• Developed by an affiliated company of
Hongkong Land
• Outstanding views of Forbidden City
• Extensive mix of restaurants, bars and spa
and wellness
Towards 10,000 rooms
MANDARIN ORIENTAL
Mandarin Oriental, Beijing
(Management contract) Opening 2017
• Group’s first announced project in the
capital
• 241-rooms within the iconic CCTV
project
• Both hotels expected to open within
months of each other
• Enhance the brand’s growing reputation on
the mainland
Towards 10,000 rooms
MANDARIN ORIENTAL
• Two hotels to open in the next 18 months:
• Marrakech, Morocco
• Doha, Qatar
Towards 10,000 rooms
MANDARIN ORIENTAL
Mandarin Oriental, Marrakech
(Management contract) Opening 3rd quarter 2015
• Exclusive hideaway resort
• 63 private villas and suites
• Set within 50 acres of landscaped grounds
Towards 10,000 rooms
MANDARIN ORIENTAL
Mandarin Oriental, Doha
(Management contract) Opening 2nd half 2016
• First Mandarin Oriental in Middle East
• A new city centre development
• 158 guestrooms and 91 serviced
apartments
Towards 10,000 rooms
MANDARIN ORIENTAL
• 15 Residences around the world
• Provide one-off branding fees and
ongoing management fees
Residences at Mandarin Oriental
MANDARIN ORIENTAL
• Strong balance sheet for selective investment opportunities
• Brand strength increases opportunities for long-term management
contracts
• Strategy of ownership and management at the core of our business
• Continual review of development opportunities in key destinations
Development Strategy
MANDARIN ORIENTAL
US $ mJune
2015
June
2014
Operating Activities
Underlying EBITDA from subsidiaries 69 87
Financial Review
• 2014 – Underlying EBITDA, excluding US$9 million of branding fees from sales of
Bodrum Residences, was US$78 million
Summary Cash Flow Statement
MANDARIN ORIENTAL
Financial ReviewSummary Cash Flow Statement
• Weighted average interest rate at 2.0% on Group borrowings (2.0% in 2014)
• Underlying EBITDA net interest cover was 9.5 times (10.9 times in 2014)
US $ mJune
2015
June
2014
Operating Activities
EBITDA from subsidiaries 69 87
Dividends from associates 4 5
Net interest paid (6) (11)
Tax paid (5) (9)
Other (principally working capital) (16) (15)
Total 46 57
MANDARIN ORIENTAL
Financial ReviewSummary Cash Flow Statement
US $ mJune
2015
June
2014
Investing Activities
Madrid acquisition (73) -
Munich expansion - (17)
Capital expenditure at existing hotels (14) (15)
Others (1) (1)
Total (88) (33)
MANDARIN ORIENTAL
US $ mJune
2015
June
2014
Operating Activities
Investing Activities
Financing Activities
Issue of shares
Net (repayment)/drawdown of borrowings
Dividends paid
Other
Net decrease in cash
Opening cash balance 1st Jan
Effect of exchange rate changes
Closing cash balance 30th Jun
46
(88)
316
(261)
(50)
(1)
(38)
324
(5)
281
57
(33)
-
6
(50)
-
(20)
316
1
297
Financial ReviewSummary Cash Flow Statement
MANDARIN ORIENTAL
June
2015
Dec
2014
Net debt (US$ million) 164 403
Adjusted shareholders’ funds (US$ million) 3,436 3,152
Gearing 5% 13%
Financial Review
MANDARIN ORIENTAL
Financial ReviewFuture Significant Capital Commitments, as previously announced
Local
CurrencyUS$ Timing
London renovation £85m 134m 2016-17
Madrid renovation (Group’s 50% share) €45m 50m 2017-18
Munich extension* €112m 125m 2017-20
Total 309m
• Projects will be funded through the use of an appropriate mix of external debt and Group cash reserves
* Excludes US$17 million already spent up to 30th June 2015
MANDARIN ORIENTAL
• Approximately 57% of Group’s debt hedged
• Average tenor of Group’s borrowings is 4.1 years
• US$281 million of cash and US$142 million of undrawn
committed facilities
Financial Review
MANDARIN ORIENTAL
• Dependent on global economy with challenging conditions in
some key markets
• Group remains in a strong competitive position
• Over the longer term:
• Limited new supply in key markets
• Continued global expansion of the brand
• New business from traditional and emerging markets
Outlook