Bangladesh Telecommunication Regulatory Commission

Annual Report

Bangladesh Telecommunication Regulatory Commission

2016-2017

BTRCAnnual Report-2016-2017 03

Page No.

Contents

1. Message 07

2. Preface 09

3. Objectives of the Commission 13

4. Formation of the Commission and Present Status 14

5. Achievements of Commission from establishment of BTRC to till June 2017 15

6. Development activities and achievements of 2016-2017 at a glance 17

7. Noteworthy future planning 19

8. Future Planning 20

9. Administration Division 22

10. Systems and Services Division 31

11. Spectrum Division 39

12. Engineering and Operations Division 58

13. Legal and Licensing Division 90

14. Finance, Accounts and Revenue Directorate 128

15. Media and Publications Wing 136

16. Enforcement and Inspection Directorate 150

17. Bangabandhu Satellite launching project 160

18. World Telecommunication and Information Society Day-2017 176

19. Mobile Phone Industry in Bangladesh, Revenue and Investment of Mobile Phone Operators in the last fiscal year 182

20. Information about Network coverage and underground optical Fiber Network 185-187

21. Mobile Tariff, 3G Technology, PSTN Operators, Call Centers, Infrastructure Partnership, QoS 188-190

22. Diverse Activities: National and International 191

23. Conclusion 197

BTRCAnnual Report-2016-201704


Prime Minister Sheikh Hasina

“Digital Bangladesh is a modern Philosophy of using Appropriate technology in implementing all pledges of the government, including proverty eradication, ensuring quality education and health facilities, generating employment opportunities for the people”

-Sheikh Hasina


To facilitate connecting the unconnected through quality telecommunication services

at an affordable price by introducing new technologies

Mission


I am happy to know that Bangladesh Telecommunication Regulatory Commission (BTRC) is going to bring out its annual report for 2016-2017 fiscal year with future work plan to modernize the telecommunication system in order to materialize the vision of the government Digital Bangladesh. I hope this publication would give an updated picture of telecommunication sector of the country and would give a specific guideline on the development and expansion of information and communication technology to boost country’s overall socio economic development.

Free flow of information, education, poverty alleviation, equal distribution of wealth are most vital elements to build a knowledge based society. Modern telecommunication system including mobile phone and internet has made the lives of common people easier than ever before. It has reduced the gap between urban and rural areas, male and female, rich and poor. Telecommunication is a key tool in implementing vision for a Digital Bangladesh.

Father of the Nation Bangabandhu Sheikh Mujibur Rahman with his foresight took the initiative to make Bangladesh a member of International Telecommunication Union (ITU) in 1073. With his able leadership an earth satellite station was set up in Betbunia in 1975. Daughter of the Father of the Nation, Prime Minister Sheikh Hasina has brought a revolutionary change in the country’s telecommunication sector. We started our journey in 2009 with the vision of Digital Bangladesh. So far we achieved a lot toward that goal. Today mobile phone is available to every citizen of the country. Almost 97 per cent area is covered under mobile network. Bangladesh is the eighth largest telecom market in the world. The government led by Honorable Prime Minister Sheikh Hasina has made significant development in telecommunication in the last nine years. Today there are 136 million mobile subscribers in the country which was only 46 million in 2008. Number of internet users stands at 73.3 million which was 4 million then. Use of bandwidth is 500 GBPS now, which was 10 GBP before. There were only 608 licenses in telecommunication sector which stand today at more than two thousands. About ten million people use smart phone, which was once a dream for everyone.

110 million SIMs registered in five months through Biometric Verification, getting dotbangla domain from ICANN,

Message

Posts and Telecommunications DivisionMinistry of Posts, Telecommunications and

Information TechnologyGovernment of the Pepole’s Republic of Bangladesh

State Minister


connecting with second submarine cable, and completion of the construction of Kuakata landing station, merger of Robi and Airtel, call drop, operators now return it to subscriber if a call is dropped (more than one time). launching e-commerce service at 23 points of Postal Department, approval of telecom policy by the cabinet, licencense for Mobile Number Portabily Service (MNP), the service will be launched by March-April period, changing re-branding logo Teletalk, introducing telecharge at all point to ensure availabity of SIM and top-up service, increasing Teletalk Customer Care Center from 74 to 97, the increasing number of Teletalk retailer from 36000 to 56000 (20000 new added), 1700 (2G) tower and 1500 (3G) T NODE E will be added by June under network development project, all Upazilas will be covered with Teletalk network within twelve months time, from the day project money approved by ECNEC is released, 290 upazilas are wired with fiber optic. 4G service will launched in the first part quarter of 2018, Bangladesh will step into satellite era in 2018, step to provide faster telecom service in remote areas 500 new ISPs are waiting for approval of their licenses, post telecommunication ministry is on top among the ministries in implementing projects for last three years, first Smartphone manufacturing company has started operation, making TESIS into a profitable entity in 27 years, exceeding growth target of postal department, Khulna Cable Factory registered highest profit in 27 years, with assistance from International Telecommunication Union (ITU) consultants cost modeling programme is taken to reduce cost of internet service to subscribers level, price of internet service will be at a reasonable rate following the market review and analysis by ITU consultants. Preparation for launching Bangabandhu Satellite is at full speed. French spacecraft manufacturing company, “Thales Alenia” has already completed the work of Bangabandhu Satellite. The satellite is now ready to be launched. Two ground stations at Gazipur and Betbunia are being constructed to operate the satellite.

People are now getting benefits of digital service. Now the aim is to provide better digital service to everyone. Mobile number portability and tower sharing projects are being implemented to ensure healthy competition and subscribers’ interest. 4G services are to be launched soon, work is underway to expand broadband connectivity at Union level, and strong steps have taken to stop selling of unregistered SIMs and illegal handsets. In the last fiscal year a large number of handsets, walki-talkies and other items were seized from 30 shops in four different operations and 17 persons were sentenced in various terms in this connection. 19 operations were conducted to identify illegal VOIP equipment and installations, and 33 thousand SIMs from different operators were confiscated during the time. Steps also been taken so that internet users can benefit directly by the reduction of bandwidth cost. Digital Bangladesh is no more a dream, it is a reality now. The present government aims to ensure subscribers’ satisfaction with better digital service. We are pledge-bound to fulfill the target.

Mr. Sajeeb Wazed Joy, ICT adviser to Prime Minister, has been awarded by World Organization of Governance and Competitiveness, Pan Trifinio, Global Fashion for Development and School of Business, New Haven University, Connecticut, USA, in recognition for his contribution of using information and communication technology to develop country’s economy. It is a big achievement, not only for Sajeeb Wazed Joy himself, but also for the country. Besides, Bangladesh has successfully organized the conference of telecommunication regulatory authorities in South Asia and held council of working groups. As a result, Bangladesh has become the chairman of SATRC.


I am pleased to learn that since beginning BTRC has deposited Tk 470 billion to government exchequer as of data of last June, thus playing a big role in country’s economic development. I firmly believe that BTRC is committed to implementing the government roadmap for a Digital Bangladesh and prevent any illegal activity in this sector.

I hope, that the commission will work to provide more secured, cost effective and modern telecommunication service for the people and ensure easy availability to them. All the officials and staffs of the commission will work with highest level of honesty and sincerity to play an important role in building a Digital Bangladesh. I also hope that all policymakers, stakeholders, operators, conscious citizens would give time-worthy advice and suggestions to BTRC in this regard. I am wishing all success to the publication of BTRC annual report 2016-01017.

Joy Bangla Joy BangabandhuBangladesh May Live Forever

Tarana Halim, MP

State Minister forPost & Telecommunications DivisionMinistry of Post, Telecommunications & Information Technology


PrefaceIt is my pleasure to present the Annual Report 2016-2017 of Bangladesh Telecommunication Regulatory Commission, which is committed to developing information and communication technology sector with a view to establish a Digital Bangladesh by 2021 on the occasion of 50 years of our liberation.

The role of telecommunication and information technology is vital to establish a knowledge based society. The new technology is helping people to earn a better living, create more job opportunity and enhance living standard of the common mass.

It also helps increase revenue and attract new investment, which boost GDP as they reduce digital discrimination.

We thank all subscribers, government and non-government organizations, operators, and staffs and officials of BTRC for their cooperation in this regard.

ICT has brought a big change in everyday life of the people. New innovations and reformation of ICT are wonders in modern society. Specially, mobile phone and internet have changed the lives of people of Bangladesh as well as millions around the world.

BTRC is playing a vital role in the economic development of the country. Since its inception till June 2017, BTRC has deposited a total of Tk 470 billion in government exchequer as a pre-tax revenue. The amount was Tk 42 billion alone last year.

With its relentless effort, BTRC has brought almost 99 percent of the country’s population and 97 percent of its geographical location under mobile coverage.

A total of 136 million mobile SIMs were active until June 2017 which were 84 percent of the total population. Number of internet subscribers raise to 72 million during the time. About 30 million people of the country use social media. The amount of money transacted through mobile phone each day stands at Tk 10 billion.

For monetary transaction, people choose digital way rather than conventional banking. The main driving force for this change is the latest telecommunication system.

Development of the telecommunication sector has played the key role to raise per capita income to 1465 US Dollar which was 728 in 2009.

In the last twelve months the number of 3G subscribers has risen to 7.2 million.

BTRCBTRC

ChairmanBangladesh Telecommunication Regulatory commission

BTRC


The number of subscribers in the beginning of the year was 28.8 million which now stands at 36 million. The introduction of smartphone and high speed 3G internet has made education, agriculture, production, food safety, energy transport, trade and commerce, and government and private services more accessible to people.

BTRC is committed to provide safe and uninterrupted telecommunication service. Biometric SIM registration system has been launched to ensure security to mobile subscribers.

This system has become popular within a short time. Besides, media campaign is on going in this regard.

The process of registering handsets through National Equipment Identity Registrar (NEIR) program is on going in full swing. With this new process, BTRC will move closer to its ultimate goal.

BTRC is now more focused in providing standard, reliable and low-cost telecom service protecting subscribers’ interest. To increase its service standard the commission is considering adapting Drive Test and plans to purchase modern equipment in this regard.

I believe it will help us to deliver better service to subscribers.

We have prepared tower sharing guideline to protect public health and to reduce cost.

Preparations are underway to launch Mobile Number Portability Service (MNP) to protect customer interest and create fair competition in the market.

BTRC has introduced call center 2872 for subscribers to lodge their complaints. Besides, subscribers can complain at mobile number or by postal system and e-mail.

BTRC is coordinating with law enforcing agencies to enhance content, application and website monitoring to ensure cyber security.

A high level monitoring committee formed with BTRC, RAB and Police is conducting regular raids to curb illegal international call. Different logics are used to identify and stop illegal international call through monitoring operator’s bandwidth and SIM Box detection system

The commission has so far fined different operators with Tk 5 million for not deactivating SIMs used for illegal call transmission.

BTRC has successfully arranged merger of Robi Axiata Limited with Airtel Limited. Besides initiatives have been taken for introducing 4G/LTE service and spectrum auction for 1800 MHz and 2100 MHz band.

The commission has filed cases against different telecom operator and licensed companies for realization of outstanding dues under Public Demands Recovery Act 1913 and Bangladesh Telecommunication Regulatory Act 2001. A total of 154 cases out of 305 filed with the High Court and Supreme Court have been settled since its inception. Necessary measures have been taken to settle the remaining cases with different courts in shortest possible time.

A total of 37 satellite televisions, 28 FM radios, 17 community radios were awarded with frequency during the year. BRTC has also provided frequency to Nano Satellite Constellation Project of private university BRAC and gave approval for importing equipments in this


regard. The commission has purchased 10 hand-held monitoring equipment during the time. Frequencies are being allocated in accordance with national frequency plan, and negotiations are going on to avoid cross border frequency interference with India.

In order to launch country’s first satellite, two projects are being implemented to facilitate preparatory functions and supervision of Communication and Broadcasting Satellite and Bangabandhu Satellite.

Construction of Bangabandhu Satellite-1 following a deal signed between Thales Alenia Space, France and BTRC and works on two ground stations at Gazipur and Betbunia are nearing completion. Hopefully, according to the work plan, Bangabandhu Satyellite-1 will be launched by launch craft Falcon 9 of SpaceX on 119.1 E.L.

I firmly believe we will successfully introduce 4G/LTE mobile phone services by this year. Bangladesh Telecommunication Law-2001 is needed to be amended in order to ensure people friendly and modern telecommunication service in the country and to develop a modern regulatory structure.

I hope that everyone will play due role in a unified way in this regard. The published annual report will help people including subscribers, policymakers, experts, journalists, operators and investors with necessary information and data on telecommunication and make people understand their rights as well.

I also believe, BTRC will continue the service with utmost sincerity and efficiency for peoples’ greater interest.

Dr. Shahjahan MahmoodChairmanBangladesh Telecommunicaton Regulatory Commission (BTRC)


Objectives of the Commission

In order to facilitate a quick and stable socio-economic development and to provide a dependable telecommunication service, Bangladesh Telecommunication Regulatory Commission (BTRC) was established on 31 January 2002,under the Bangladesh Telecommunication Regulatory Act-2001.The main objectives are:

(a) To encourage the orderly development of a telecommunication system that enhances and strengthens the social and economic welfare of Bangladesh;

(b) To ensure access to reliable,resonably priced and modern telecommunication services including internet services for the greatest number of people,as far as practicable;

(c) To ensure theefficiency of the national telecommunication system and its capacity to compete in both the national and international spheres;

(d) To prevent and abolish discrimination in providing Telecommunication services, to progressively effect reliance on competitive and market oriented system,and in keeping with these objectives, to ensure effective control of the Commission;

(e) To encourage the introduction of new services and to create a favorable atmosphere for the local and foreign investors who intend to invest in the telecommunication sector of Bangladesh.


Formation of the Commission and Present Status

For the purpose of development and efficient regulation of the telecommunication system and telecom services in Bangladesh an independent Commission namely Bangladesh Telecommunication Regulatory Commission was established in 31/01/2002 said act.

According to section 10, sub section 1 of Bangladesh Telecommunication Act,2001, the present Commission of BTRC member (2016-2017) are as under:-

1. Dr. Shajahan Mahmood Chairman

2. Brig. Gen. Md. Ahsan Habib Khan (Retd.) Vice-Chairman

3. Mr. Saleh Ahmad Hakim Commissioner

4. Md. Jahurul Haque Commissioner

According to the Telecommunication Act the Commission is assigned with various responsibilities. Out of those establishing, operating,regulating maintaining telecommunication establishments and providing various telecom services in the country are the major ones. Besides,fixing charges on the subscribers,ensuring the quality & availability of services for the subscribers and to ensure the people’s right are also other important tasks of the Commission.The social and economic behavioral pattern of the telecom service providers are also monitored by the Commission to ensure that the users are not subjected to harassment or discrimination.

As a statutory organization, the Commission has to maintain its official seal and continuity as provided in the Bangladesh Telecommunication Act,2001,clause 6(9).The law vests the Commission with such responsibilities as procuring and keeping under possession of movable and immovable properties,transferring authority,right to execute agreements and accomplishing other activities within the purview of the telecom law.

The Teleommunication Act amendent bill has been passed in 2010.According to the bill,approval of the government will be needed to provide telecom services, to route international calls,importing telecommunication equipments and transferring the ownership of such equipments. ANy violation shall be punished with an administrative fine of maximum of 300 crore or 10 years imprisonment or both.

According to the Act,if an operator keeps violating even after being fined of taka 300 crore,the said operator would be further fined at the rate of taka 1 crore per day as an administrative fine.

In case of individual, the Act has the provision of charging an administrative fine of taka 100 crore and maximum imprisonment for 5 years.

After the Amendment of Bangladesh Telecommunication Regulatory Act 2001, Commission needs prior government approval to issue any telecom license. At the same time; such approval will also be required for transferring ownership or to cancel any license. Earlier, different tariffs, call charge and other charges used to be determined by BTRC, now if needs prior governmental approval. In such case the government will give decision within 60 days.

Sl. No Name Designation


Commission’s achievement from Establishment to hereafter (2002-June 2017)


Commission’s achievement from Foundation to June, 2017

According to the 4.2 clause of National Telecom Policy, 1998 foundation of an independent Regulatory Commission is said. By this trend to control telecommunication system by maintaining balance Bangladesh Telecommunication Rule, 2001 is acted. To materialize the rule and development of telecommunication `Bangladesh Telecommunication Regulatory Commission’ has established at 31 January, 2002. Development activities of BTRC from starting to till are given below:

No. Subject 2002-2003 June, 2017

01. Tele-density 0.54% 87.32%

02. Internet Density 0.1% 45.29%

03. Number of Mobile Subscribers 50.50 Lac 13.60 Crore

04. Number of Internet Subscribers 1 Lac 7.33 Crore

05. Licensee Institutions 139 1980

06. At 2016-2017 Financial year Daily International Incoming call (Minute) 06 Crore 92 Lac

07. Internet Bandwidth Price(Tk.) 1 Lac 27 Thousand 625 Taka

08. Revenue Income (TK.) 120.07 Crore 4,066.48 Crore

09. Network Coverage 50/64 Districts 64/64 Districts

10. Dealer Position and Radio Communication Vendor Licence 31 57

11. Frequency Allocation 35 Organizations 835 Organizations

12. Till 2017 Around 17 Organizations got allocation for frequency to establish and conduct Community Radio,broadcasting by Ministry of Information.

13. Upto 2017 around 36 Satellite Televisions got 6/9/12 Megahartz Satellite uplink frequency allocation at 5.85-6.425 Gigahartz.


Comparison of development activitiesand achievement of BTRC during 2015-2016 & 2016-17 fiscal years


No. Subject 2015-2016 2016-2017

01. Tele-density 84.43% 87.32%

02. Internet Density 39.34% 45.29%

03. Number of 3G Mobile Subscribers 2.89 Crore 3.60 Crore

04. Number of Internet Subscribers 6 .32 Crore 7.33 Crore

05. Licensee Institutions 138 268

06. Daily International Incoming call (Minute) 8.65 Crore 6.92 Crore

07. Voice Call Charge(Average/Tk.) 0.83 Paisa 0.81 Paisa

08. Internet Bandwidth Price(Tk.) 625 Taka 625 Taka

09. BTS 69,009 78,066

Comparison of development activities and achievement during 2015-16 & 2016-17 fiscal years at a glance:

At 2016-2017 Fiscal Year Revenue Income was 4,066.40 Crore Taka.


Noteworthy Future Planning


Bangabandhu Satellite

4G ang LTE Frequency Allocation

Mobile Number Portability (MNP)

Telecom Tower Sharing Guideline

Building New Office of BTRC at Agargaon

Upgration and expansion of Spectrum monitoring System

Digital Broadcasting Switchover

ISP Guideline

Unified Licensing

Acess Regulation

Ensuring Internet Safety Solution (ISS).


To perform the regulatory responsibilities, BTRC is organized with five divisions, two directorates and one wing as below:

Functional organs

AdministrationSystems and ServicesSpectrumEngineering and OperationsLegal and Licensing

DivisionsFinance accounts and revenueEnforcement and Inspection

Media and Publications

Directorates

Wing


Administration Division


Administration Division

Administration division deals with the tasks like manpower of the commission, appointment, promotion, posting, transfer, training, arrangements of meeting, seminars,office building maintainance, purchase and maintenance of office equipments, purchase and maintenance of vehicles, IT activities, management of library and stores, protocol services, dispatch and other activities.

Manpower:

From Last Years the activities of Bangladesh Telecommunication Regulatory Commission Increased more. After the Ammendment of Bangladesh Telecommunication act, 2001 by section 6 of Bangladesh telecommunication (correction) act, 2008 The organogram of BTRC was approved with 369 various posts. The manpower of the commission as on 30th June 2017 is appended welow.

1. Chairman - 01 01 002. Vice-Chairman - 01 01 003. Commissioner - 03 02 014. Commission Secretary 4 01 01 005. Director General -3 04 04 006. Director 2/4 10 10 007. Deputy/Joint Director 5 27 07 208. Senior Asst./Asst. Director 6/9 91 85 069. Personal Secretary 9 01 01 00 Total 139 112 27

10. Administrative Officer 10 04 03 0111. Deputy Assistant Director 10 49 26 2312. Personal Officer 10 09 07 0213. Store Officer 10 01 01 00 Total 63 37 26

14. Personal Assistant 11 12 09 0315. Auditor 11 01 01 0016. Reporter 11 01 00 0117. Photographer 11 03 01 0218. Office Asst./Admin Asst./Comp. Operator 11/13 18 14 0419. Draftsman 11 02 02 0020. Protocal Assistant 11 01 01 0021. Assistant Store Keeper 11 01 00 0122. Receptionist/PABX Operator 11 02 01 01

Sl No Appointment Post Held

Post Vacant

Post AuthorizedGrade

23. IT/ Security Assistant 11 06 03 0324. Accouantant 13 03 03 0025. Cashier 13 01 01 00 Total 51 36 15

26. Driver 16/15 42 40 02

27. Driver Common Service 16/15 10 08 02

28. Record Keeper 18 01 01 00

29. Dispatch Rider 18 05 03 02

30. Electrician/Technician 18 01 01 00

31. Photocopy Copier 19 01 01 00

32. Pump,Lift,Generator Operator 19 02 02 00

33. Cleaner 20 06 06 00

34. Office Assistant (Tea Bar Assistant) 20 06 06 00

35. Office Assistant (MLSS) 20 42 38 04 Total 116 106 10 Grand Total 369 291 78

Sl No Appointment Post Held

Post Vacant

Post Authorized

Grade


Welfare activities for the staffst

In fiscal year 2016-2017, a sum of taka 12,25,500/- (Twelve lac twenty five thousand five hundred) has been distributed to 75 officers/employees from welfare fund of the Commission on the basis of their application to meet the expenses for treatment/ education/marriage/natural disaster.

As per job specification,all officers of the Commission are connected with internet to keep themselves updated with the latest technologies.Arrangement of Wi-Fi has been made to provide continuous support to the office of the Commission,Apart from this, the officers and the employees of the commission have been provided with mobile phone facility to keep them connected round the clock.

Officers and employees have been provided with transportation facilities from the Commission.

Training at country and abroadt

At 2016-2017 fiscal year total 314 officers/staff are given 20 training within countryfor increasing quality.

At 2016-2017 fiscal year total officers are given 20 training in abroad for increasing quality of performance.


Vehicle Management t

Administration division carries out the task of purchasing necessary vehicles, their distribution and maintenance of those on behalf of the Commission.This division is very much concerned to ensure smooth transportation of the officers and employees of the commission.There are four officers under a Director responsible for vehicle management of the Commission.

Construction of BTRC own office Building at Agargaon t

To build own office of Bangladesh Telecommunication Regulatory Commission at 2008 the registration of one acre of land alloted by the government at agargaon administrative area (Plot#E 5/A), has already been done. Already constraction of the boundary wall in aforesaid land by Directorate of Public works is already done. At 12/04/2015 a DPP of 219 Crore taka regarding construction of Bangladesh Telecommunication Regulatory Commission Building (13 Storied with 3 basement) at Sher-e-Bangla Nagar, Dhaka was send at Posts and Telecommunication Division. Mentionworthy, In the fiscal year 2016-2017,budget of BDT 100 crore has been alloted for construction of building. At 15/01/2017 a meeting of project evolution committee held under the supervision of Planning ministry. According to the decision of PEC meeting at 08/02/2017 a tri- patry meeting held in BTRC with Architecture Directorate and Directorate of Public works DPP...

Information/Complaint Officer

According to the rules of Bangladesh Information Right Act,2009 an officer of BTRC has been assigned to provide information on behalf of the Commission. The assigned officer provides the desired information on the basis of this Act. Besides, he attends Complaints from the public on telecom issues. On receipt of the complaint, he addresses those to resolve by taking necessary steps. The information/complaint officer of the Commission is:

Name of the officer

M A Taleb HossainDirector (Licensing)BTRC.

Bangladesh Telecommunication Regulatory Commission (BTRC)IEB Bhaban,Ramna,Dhaka-1000.Phone-9554489,Mobile-01552202722,[email protected]

House# 88,Pallabi, 2ndPhase Eastern HousingMirpur,Dhaka-1216Phone-9001682

Address

Office Residence


Library & Information Resource CentreA modern and organized library exists in the commission at 6th floor. It remains open from 9am to 5pm. It is known as the " Library and information resource Center" of BTRC

BTRC library & Information Resource Center keeps Various general and technical types of book, which is international standard for the purpose of different division as their need based. In addition, recent publication of international and local magazines, journals, monthly publication are available here. Besides, all leading news papers of the country and recent journals from home and abroad are also made available in this library, The officers and the staffs of the commission make good use of their library to keep them updated.

In 2016-2017 almost 219 books are re gistered in ther librong There are almost 2386 books on telecommunication and IT of International Standard Which are collected from home and abroad.

The following category of books has been collected in the library according to the requirements of various branches of the commission:

The administration division has taken various steps to collect books on newer technologies and newly edited books from renowned publishers to increase the volume of books in the library.

E-Library

Information can easily exchanged through the e-library of BTRC. Even any information required from abroad can easily be collected through this e-library Officers from BTRC very often attend various meeting/seminar/workshop outside the country. In such cases, concerned officer can prepare necessary documents/paper for the respective meeting/seminar/ workshop, which becomes very informative.

SI No

1. Administration related 555

2. New Technology, Services and Tariff related 259

3. Frequency Management related 463

4. Technical and Operational Technology related 341

5. Legal and Licensing related 534

6. Finance and Revenue related 173

7 Miscellaneous 61

2,386

Subject No of books


Management System Software

The Library and information Resource Center of BTRC is being transformed into a modern library and information Resource Center through “Management System Software”. A draft plan has already been formulated in this regard.


Information Technology (IT) Section

One of the most important sections of Bangladesh Telecommunication Regulatory Commission is IT section.IT section has always been working wholeheartedly with Various ICT-based technologies to maintain safe, uninterrupted and efficient management of the Commission. Besides introducing new technologies IT section has taken various initiatives to keep the information safe. In addition to providing daily IT services, all IT officers working in the Commission are given relevant IT related consultation and cooperation. In addition, IT section has been playing an important role in implementing various e-services of the government of the commission.in the present government. Currently, this section has01 (one) Senior Assistant Director, 01 (one) Assistant Director, 02 (Two) Deputy Assistant Director, 01 (One) Administrative Officer and 03 (Three) IT Assistant.IT

Infrastructure

According to the demand of the officers/employees of the commission IT section, regularly ads, updates and monitor various systems in order to provide modern and sophisticated ICT services. Among those, some significant are given below:

Performs IT related Procurement.IT section provides day to day support to the officers of the commission beside its daily routine task.Maintenance of the Commission's own website (www.btrc.gov.bd).Supervision and maintenance of the Commission's own Mail Server and Spam Filter.Provide IT related assistance to implement various e-services introduced the government in the commission.LAN and Wi-Fi Network maintenance at each floor of the commission office.Web server, SIP Server, Antivirus server monitoring and maintenance. Monitoring and maintenance of difference directions of the commissions.


Apart from the requirements of the Commission, necessary measures are also taken to make existing internet based services more timely and effective.

Significant Activities of the IT branch for the year 2016-17 are as bellow :

1. Completed upgradation of a comprehensive sound system by migrating the ceiling speakers of the main Conference Room of the Commission with main Conference System and PA system.

2. Ensured high quality projection facilities for various important meetings/seminars arranged in the Main Conference Room by properly maintaining the multimedia projectors. LAN has also been installed in the Main Conference Room.

3. Initiatives have been taken to put in place Personnel Information Management System (PIMS) software with the view to maintain a database of personal information and training related information of the officers/staff of the Commission.

4. Keep in pace with the modern and advanced technology, the website of the Commission has been redesigned according to the national portal and is made more dynamic, more in formative and more enriched than before.

5. Arrangements for 20Mbps of backup bandwidth have been made in addition to the existing internet bandwidth in order to observe then needs of the extended manpower of BTRC as well as to keep the servers of various departments running smoothly and uninterruptedly.

6. Improved and ensured a high-quality Wi-Fi network facility in BTRC by rearranging the existing network modules and by adding new devices to different locations.

7. Placed UTM (Unified Threat Management) system in the existing firewall in order to protect the network of the Commission and to strengthen cyber security.

8. Replaced the old web server by procuring a new web server in order to make the website more reliable and informative.

Monitoring Voice E1 & Internet Fiber Connectivity.Power system monitoring and maintenance of server rooms.Maintenance of IP PABX system used for official conversation.Security Surveillance System (CCTV) monitoring and maintenance.Perform data backup tasks of different servers. Maintains various hardware including desktop computers, laptops, printers, scanners etc.Provides IT support in various programs, meetings, seminars, workshops organized by the Commission.Attend various meetings organized by different departments / agencies of the government.Provides various assistance as a member of implementation committee of various projects. Provide advice and assistance to IT departments on all departments / branches.


9. Established Data Informatics System (DIS) software in order to manage data of various operators and procured a high-end server in order to host that server.

10. Upgraded the existing Tally Software used by the Finance, Accounts and Revenue Branch of the Commission in to new version through Data Migration.

11. Procured a total of 35 laptops, 50 Microsoft Office (Licensed Version) and 06 laser printers for official working purposes of the commission.

12. Deployed 04 more cameras to the existing CCTV system to enhance the internal security system more advance than before of the Commission.

13 Deployed a Spam Filter system in order to ensure safe and secure access to the mail server and manage unwanted and unexpected mails.

14. Established LAN at the new office space rented in IEB Bhaban on its 14thfloor.

15. In order to implement the e-filing management system for the commission, the process of purchasing computer / laptop for office-based local area network (LAN), uninterrupted internet connection for every user of the system has already been completed. In addition to this, IT related assistance has been provided for in-house trainings of e-file users of all levels of the Commission regarding the use of login ID and password and the use of e-file management software as per the Agenda of the Commission.


SYSTEMS & SERVICES DIVISION


SYSTEMS & SERVICES DIVISIONProtecting telecom subscribers’ right is very important in current world. Bangladesh Telecommunication Regulatory Commission (BTRC) is committed to accelerate the implementation of Digital Bangladesh through the progressive development of telecommunication sector and protect the interests as well as the rights of telecommunication subscribers. Already BTRC is well known as a customer-friendly government agency at home and abroad for taking various initiatives and successful implementation. Systems and Services (SS) Division is working to provide full-time telecommunication services, value added services and tariff approval at a lower cost. This division is also responsible for monitoring the services, market communication & promotional activities of cellular mobile network operators (MNOs), maintain the bilateral relationship with the Ministry of Post, Telecommunications and Information Technology, other government organizations/offices and circulates SMS countrywide for national interests. Beside this, SS division performs various specialized activities such as promoting a competitive market for telecommunication service providers, introducing new services and ensuring an amiable atmosphere for the investors by preparing directives and guidelines. In addition, this division arranges counselling & dispute settlement among telecommunication license holders, vendors, third party service providers and customers through maintaining a complaint centre. BTRC is the focal point of various organizations like International Telecommunication Union (ITU), Asia Pacific Telecommunity (APT), Commonwealth Telecommunications Organization (CTO), Internet Corporation for Assigned Names and Numbers (ICANN) and Global System for Mobile Communications Association (GSMA). SS Division represents Bangladesh in various types of ICT and Telecommunications workshops, seminars, forums, meetings etc in home and abroad. A brief description of the various functions of the division is presented below.

1 Service & Tariff Approval

SS division works to promote innovation of the telecommunication services, create spaces for the new technologies, automate the life style & introduce new value added services for increasing subscriber’s satisfaction. Telecom operators have heightened their standard to the international level by extending various value added services beyond their basic services. Recently, many third party service providers have come forward to provide old and conventional value added services by creating local entrepreneurs. On the other side, based on the customer satisfaction level, the licensed operators have introduced various innovative services to ensure their uniqueness from the other operators.

Earlier the SMS based value added services were conventional but now a days the services like Interactive Voice Response (IVR), Unstructured Supplementary Service Data (USSD), Application Protocol Interface (API), Wireless Application Protocol (WAP) etc. are widely introduced and practised. Some of the recently approved value added services (VAS) and related activities by BTRC are furnished below:

(a) Mobile Financial Services:

The Mobile Financial Services such as web international Recharge, E-Ticketing, Inward remittances, Utility Bill payment, Mobile banking etc. are jointly provided by Commercial Banks and Mobile phone operators. Thereby, the Government is helping financial inclusion growing numbers of citizens to enjoy the access to mobile financial facilities. Thus Mobile Financial Services are playing a vital role in the economy through easy and rapid financial transaction.


2 Formulation of Telecommuncation Guidelines/Directives

According to Bangladesh Telecommunication Regulatory Act-2001, Section 31(2) (Ta), directives are provided by the Commission for enhancing the proper environment and customer satisfaction in telecommunications system. On behalf of the BTRC, SS division initiates various guidelines, directives and other regulatory documents. Recent promulgated directives and guidelines are under process along with other important activities of BTRC. Few of them are given below:

(b) Call Center Based Information/Help Line: Information services like Health Line, Agriculture Info, Education Line, Legal Line,

Blood Bank Info, Travel Line etc. are provided by call center based on information service. Different operators including local enterprenuers are rendering these services. SS division monitors the operators’ helpline to protect customers’ right.

(c) Tracking Service: SS division provides tariff approval for Global Positioning System (GPS) based

tracking services. Besides, these licensed companies also provide such tracking services by using location based service (LBS) technology.

(d) News Service: In order to keep the people updated with latest news of home and abroad, news

services have been introduced through SMS, IVR based News/Alert Service. To provide this kind of services, SS division formulates specific policies for the operators.

(e) International Payment And Recharge Service: To give the facilities to the Bangladeshi people living outside of Bangldesh such as

Middle East, America, England; SS division provides no objection certificates (NOC) for International Payment & Recharge Service (IPRS) for providing the facilities of paying mobile air time top up and utility bills. According to the provisions of BTRC and Bangladesh Bank, after getting clearance, organizations can provide services to such users through their website, apps, agent and resellers.

(a) Customer Registration Processs (Biometric Verification) In the past few years’ extortion, intimidation and teasing over telephones/mobile

phones have reported to be increased, which has affected country’s image and provoked fear in the mind of general mass. To prevent such activities, with the guidelines of Honorable State Minister, Post and Telecommunications Division and support by the mobile operators, the SIM/RUIM registration process with biometrics verification including online national identity documents has been promulgated as mandatory compliance from 16 December 2015. As a result, total of 11 crore 21 lakh subscribers of all mobile operators have been re-registered their SIM/RUIM with biometrics process til 31-05-2016. Unregistered SIM have already been disconnected from 1st June’2016. Still there is an opportunity to activate the disconnected SIM with proper registration process. Till date, total of 13 crore 50 lakh subscribers of all mobile operators have been re-registered their SIM/RUIM with biometrics process.


With approval of the government, the mobile phone subscriber re-registration process through biometrics verification which was strated on 16 December 2015 has been completed on 31st May, 2016. To monitor the verification activities and apply

necessary regulatory tools to that system, a central biometrics verification monitoring platform has been set up in the Commission. Data centre of that central system has been set up on 8th floor of BTRC office and disaster recovery server has been installed in data centre of Bangladesh submerin Cable Company Limited located at Tejgaon. On June 16, 2017, the Central Biometrics Verification Monitoring Platform was fully launched. As a result, all mobile operators SIM/RIM registration, re-registration, de-activation, replacement, ownership changes are being fully monitored and the system has been established by the Commission to impose a rule on SIM / RUIM time to time.

(b) Mobile Number Portability Guideline Mobile Numbers Portability (MNP) is a popular value-added service in the

telecommunications world. To speed up the telecommunication services many countries around the world have already launched the MNP. MNP allows the mobile subscribers to retain the existing mobile number when the subscriber shifted from one mobile operator to another. Although MNP is a value-added service but it is considered as a "Regulatory Tools" in the telecommunication world. Basically it has been introduced to reduce the scope of the monopoly/exclusive business for mobile phone operators and increase competitive market amongst them. MNP has been introduced in such countries where the competition is comparatively higher. As a whole the MNP benefits the customers in such types of competitive market. However, during induction phase of the MNP, mobile operators in almost all countries remain concerned as every operator’s priority is to retain its own customers. However, initially every mobile operator of almost countries has reluctance about launch MNP.

Already commission has introduced a directive on Mobile Number Portability which is yet to be implemented. However, on the basis of mobile operator’s application to extend the time for launching the service, a steering committee comprising MNOs, interconnection exchange (ICX) and the International Gateway (IGW) has been formed. According to Committee's report and the opinion of public consultation organized by the commission, it has been decided to introduce MNP in Bangladesh through a third party. In this regard a draft guideline has been sent to Post and Telecommunication division for approval. After finalization of the guideline BTRC received permision from the ministry to issue MNP licenses. After that, Post and Telecommunication Division sent a letter to the Commission titled 'amendmend of mobile number portability services guidelines and cancellation of auction’. According to the letter, commission has sent the amended draft guideline to post and telecommunication division. Now MNPS licensing guideline is under process in Post & Telecommunication Division for approval.

(c) Tower Sharing Policy According to the present practice in Bangladesh, different mobile operators are

establishing their own towers as per their choice. This helps us to get good network. At the same time it seems that tower locations are chosen without mutual coordination between operators as many towers are located in small area. This causes serious threat to people and nature with the increasing level of radiation. In

some cases, the tower is being set up on the cultivated land, due to which the


3 Others Important Activities

Besides, carrying out the above activities, SS division is also performing some other activities of which the important ones are discussed below:

amount of cultivated land is decreasing. Also it is increasing the demand of electricity connections. Considering all things, the Commission has taken initiatives to prepare a guideline on “Tower Sharing”. Considering the total number of towers and shared Towers, various parameters/resources, different models of tower sharing and its advantage/disadvantages a draft copy of “Tower Sharing” Guideline has been send to Post & Telecommunication Division by commission for approval. After that post and telecommunication division sent a letter with direction. According to the ministry’s direction, commission has sent the amended draft guideline to Post & Telecommunication Division. Now “Tower Sharing” guideline is under process in Post & Telecommunication Division for approval.

(d) ILDTS Policy As per the decision of the meeting which was held on 08/05/2017, where ICT

Adviser and State Minister of Post & Telecommunication Division were present, BTRC has taken initiative to take consultancy from ITU’s consultant for reviewing the ILDTS policy. For recruiting consultant, BTRC has prepared a working procedure and sent it to ITU which process is on going. It is expected to complete soon.

(a) National Security Related Activities BTRC & telecom operators are constantly assisting Law Enforcement Agencies

(LEAs), Anti Corruption Commission, Customs, Courts & other offices/organizations for protecting the national security of Bangladesh. As a part of these activities, support/information is provided for the purpose of Call Detail Record (CDR), Subscribers Acquisition Form, Location Based Tracking, VoIP/Illegal telecommunication service detection, unregistered connection (SIM/ RUIM) termination etc. Besides this, for national security, biometric verification process has already been completed to ensure mobile subscriber’s registration.

(b) Formation of BD-CSIRT Computer offense and punishment provision has been mentioned in Bangladesh

Telecommunication Regulatory Act, 2001 section 66 to 74. Under section 16, the power has been delegated to BTRC to form a committee for performing such kind of work. Bangladesh Computer Security Incident Response Team (BD-CSIRT) has been formed for protecting anything which imperils the security of the nation and Internet based offence like Data Intrusion, Identity Theft, Malware Infection and Cyber Crime.

BD-CSIRT provides the Vulnerability Scanning Service to other organizations. Lots of anti-government and anti-religion content for which objections are raised from NTMC and different govt. organizations are blocked through IIG, except any ‘Dynamic-link’ based content/hosting repository.

(c) Public Awareness Related Activities This division is responsible for sending free SMS to nationwide (only national level

facts/activities) in response to the request by various ministries, government, international, multinational, service oriented and educational offices/organizations


for enhancing public awareness. For implementing the task, Cellular Mobile Operators play an important and praiseworthy role.

(d) Complaint Management Task Force The development of telecommunications system in Bangladesh is encouraging. This

sector is contributing a substantial positive impact on the GDP. Among 160 million people, almost 120 million people are using mobile phone for their daily activities. Now telecom sector has changed from 2G to 3G although other developing countries are using modern and new technology with 4G. This technology sector is moving rapidly with its practical uses. As a result the complaints are also increasing based on the growing number of mobile subscribers.

Every Mobile Operator has customer care center for settlement of customer complaints. For ensuring and monitoring the disposal of customer complaint, “Complaint Management Task Force” has been formed by the commission with the guidance of SS Division. Under the supervision of this task force, telecommunication related complaints and it’s automatically disposal process are being conducted by enlisted call center of the commission. Customers can submit their complaint and feedback through BTRC’s complaint hotline 2872. By increasing transparency and accountability, the “Complaint Management Task Force” is working for improving the quality of complaint management system and level of services as expected by the customer.

(e) Social Obligation Fund Social Obligation Fund (SOF) Rules’-2014 was formulated by the Government of

Bangladesh on 14/12/2014. According to the act, the formation of fund management committee with the representatives of different telecommunication organizatis is on final process. Already a member secretary has been nominated from the commission.

According to Bangladesh Telecommunication Regulatory Act, 2001 of 21 (k), for implementation of telecommunication and information technology in underserved areas and to development of telecommunication system in disaster, ICT division is going to implement a project named “Establishment of ICT Network to Remote Areas (Connected Bangladesh)” which may be funded from this SOF. However, the proposal is under process in Post & Telecommunication division.

(f) International SIM/RUIM/Data Card Sale People of Bangladesh are travelling to abroad for different reasons like

employment/education/travel/hajj/treatment etc. Due to some barrier such as different rules and regulations for different countries, complexity for adoption of telecommunication services, language problems and restrictions in different areas of foreign citizens, etc., people are not able to buy telecom services. At the same time, it is not possible for corporate people to buy every country’s telecom SIM.

Under this circumstance, on the basis of customers’ demand, SS Division of BTRC provides approval for International SIM/RUIM/Data cards of International Telecom Operator(s) in Bangladesh for international use outside Bangladesh. Similar permission is open for new applicants. As a result, a person is able to collect the foreign mobile operator's SIM before going abroad.


(g) Review of International Call Termination Rate International Gateway (IGW) operators are always conducting their business within

the government fixed tariff range. Although there is no direct negative business effect on IGWs operatos but rencently competition has increased as many entrepreneurs are being interested in this business. Thereby, the self-sustainability of IGW business became interrupted. So keeping correlation with competitive market systems, IGW operators are terminating international call at a lower rate than the fixed price which is contrary for sustainable business in this sector in long run. The main reason of this situation is by pass government's revenue through call-termination by illegal route. For this, IGW operators are facing business trouble. Considering the mentioned issues, Commision has sent a proposal to Ministry for international call termination rate on experimental basis as USD 0.015 per minute (revenue share calculated on USD 0.015). With approval of the government, the experimental international call termination rate is minimum USD 0.015 per minute (minimum rate; revenue share calculated on USD 0.015) from 18/09/2014 to till date. On 01/12/2016, a committee was formed with the reprensentative of Post and Telecommunication Division, BTRC, Finance Ministry and National Revenue Board for reviewing international call termination rate, revenue sharing model and ammendmend of guidelines. The committee was asked to submit a proposal with reset international call termination rate, revenue sharing model and related guidelines to the BTRC on the basis of market, demand and present situation. Committee members called for several meetings and discussed and reviewed the issue in details. At the same time, in order to take the opinion regarding this issue, committee has consulted with the concerned operators such as IGW operators - IOF, Interconnection Exchange (ICX) operators and mobile operators Forum-AMTOB in different time. Considering all the facts, committee has submitted a proposal to commission.

(h) Cost Modelling Achieving economic growth is very important by ensuring affordable telecom

services as well as creating a favorable environment for business and investment in telecom sector. Now 3G services have been launched in Bangladesh. Besides, the demand for the internet has increased. Reducing internet price is very important to increase internet penetration. In that contaxt, the dicision has taken to creat a data Cost modelling with the help of International Telecommunication Union (ITU). After the decision of 192nd commission meeting, cost modelling process has started. In June 2017, Stakeholders’ workshop was held with the presence of ITU expertise. In that workshop, details of the ‘Data Request template’ which were sent by ITU were presented to representatives of stakeholders. Accordingly, ‘Data Request template’ has already sent for collecting data. After collecting data, the next phase of activities will be started for observation and review. It is expected that the whole process will be completed in 2017-18.

(i) Tariff Range of Mobile Operator, PSTN and IPTSP To protect the customer’s right, promote a competitive market for telecommunication

service providers and provide reasonable and affordable telecommunication services, a tariff circuite has been fixed for mobile operator, PSTN and IPTSP

operators for different services. All Telecommunications service providers are running their business within this tariff range. Tariff chart are as follow:


SL. Description Approved IPTSP Tariff (Excluding VAT)1.

2.3.

4.

5.

Tariff range

PSTN (on-net) (Within the same Network)

PSTN (off-net) (Termination in other Network)

PSTN to International Outgoing

Interconnection Charge

Maximum BDT 2.00/min

Minimum BDT 0.10/min


Rate to be approved by BTRC

BDT 0.40/min (Originating Operator 45%,Terminating Operator 45% & ICX operator 10%)

Mobile Tariff Chart

SMS Tariff Chart

IPTSP Tariff Char

PSTN Tariff Chart

SL. Description Approved Mobile Tariff (Excluding VAT)1.

2.

3.

4.

5.

Tariff range

Mobile (on-net) (Within the same Network)

Mobile (off-net) (Termination in other Network)

Mobile to International Outgoing






BDT 0.40/min (Originating Operator 45%,Terminating Operator 45% & ICX operator 10%)

SL. Description Approved IPTSP Tariff (Excluding VAT)1.

2.

3.

4.

5.

Tariff range

IPTSP (on-net) & IPTSP to IPTSP (Within thesame network & other IPTSP Network)

IPTSP (off-net) (Termination in other Network)

IPTSP to International Outgoing






BDT 0.40/min (Originating Operator 45%, Terminating Operator 45% & ICX operator 10%)

SL. Description Approved Tariff (Excluding VAT)1.

2.

3.

4.

Subscriber to Subscriber SMS

Subscriber to International outgoing SMS

Other VAS SMS


Maximum BDT 0.50/SMS

Maximum BDT 2.50/SMS


BDT 0.10/SMS (Originating Operator 45%,Terminating Operator 45% & ICX operator 10%)


Spectrum Division


Spectrum Division

Radio communication is an intregal part of modern day telecommuncation system. This radio communication is only possible when the required medium i.e. radio spectrum is available and undoubtedly, wireless communication can be considered as the most significant usages of radio frequency amongst others. Due to the constraints of the invention of new technology the amount of usable radio frequency is limited though it is abundant in nature. Therefore the exclusive authority to manage this resource lies to the government in most of the countries. Spectrum is a precious national resource and Spectrum Division of BTRC does the planning, preparing and implementing guidelines for using spectrum and managing and monitoring of this spectrum on behalf of the government.

Since the discovery of radio transmission, its use in telecommunications has been constantly increasing, as a consiquence managing the spectrum has grown increasingly challenging. Unplanned use of radio spectrum can cause interference and makes the valuable radio frequency unusable. Moreover, the domestic management of spectrum is closely tied to international agreements on spectrum use as spectrum cannot be limited within national boundaries. Therefore, while contributing in spectrum policy related issues at national and international level Spectrum Division is responsible for assigning radio frequencies for various services and carrying out spectrum monitoring activity. Measures have been initiated by this division for effective, accurate and expeditious ways to determine present and probable future demand for various frequency bands, making new frequencies usable and methods of allocation etc. and different other issues. As spectrum is a limited valuable national resource, Spectrum Division is determined to ensure its appropriate, accurate and optimal use.

National Frequency Allocation Plan

Though spectrum is a limited natural resource, the domains of its need and use are enormous. It has huge demand all over the world. When the same frequency is used in neighboring countries or by different technologies, there are possibilities of interference. In order to avoid such occurrence, every country has its own frequency allocation plan depending on technology based spectrum management in different ITU regions. This plan is known as National Frequency Allocation Plan (NFAP). After BTRC was established, initially NFAP was prepared by UK based consulting firm ‘Interconnect Communication’ in the year 2004, financed by the World Bank aided project ‘Strengthening the Regulatory Capacity of BTRC’. Due to evolving technology and to ensure best use of radio frequency, NFAP was modified again in 2010 by another UK based consulting firm ‘Helios Technologies Ltd’. The 9 KHz to 1000 GHz frequency band has been reserved for various services in NFAP. When frequency users/ operators apply to the Commission for spectrum, Commission assigns the frequency to the eligible users by consulting the NFAP and thus ensures appropriate and timely use of spectrum.

Procedure of Spectrum Allocation

According to the Bangladesh Telecommunication Regulatory Act, 2001 the Commission shall have absolute authority regarding the allotment of radio frequency or using radio equipment. The Spectrum Management Division assigns frequency upon application to the Commission for the assignment of spectrum, in a prescribed form duly filled up, along


with the payment of spectrum assignment fees and inclusion of necessary papers. The application is then reviewed on the basis of National Frequency Allocation Plan (NFAP) as per Section 56 (1) of the Bangladesh Telecommunication ACT, 2001. Thereafter, it is placed to the Spectrum Management Committee (SMC) for their opinion. The SMC comprises of 13 (Thirteen) members from the university, concerned security agencies of the government, concerned ministry and representatives from BTRC. The Commissioner of the Spectrum Division and Director of the Spectrum Management Directorate are respectively the convener and member secretary of the committee. It is worth mentioning that the sole responsibility of assigning spectrum belongs to the commission. According to the decision of the Commission the spectrum is assigned to the applicant. 4 (four) SMC meetings took place in 2016-2017 fiscal year, and several important decisions were made in those meetings.

International Conference in Bangladesh

17th South Asian Telecommunication Regulators Council (SATRC) Meeting was held in Dhaka, Bangladesh from 4 to 6 October 2016. Approximately hundred participants mostly Telecommunication and ICT Regulatory Heads, Experts, Representatives from Government and Private Organizations related to this filed from 9 (nine) different countries of South Asia i.e. India, Pakistan, Srilanka, Nepal, Bhutan, Maldives, Iran and host country Bangladesh participated in that meeting.

11 (eleven) sessions and a round table conference on ‘Revolution of Regulatory Framework in South Asia and Asia Pacific-The Regulatory Tools Required’ headed by the Chairman of SATRC took place during this event. Issues including Broadband Access, Regulation of Spectrum and 5G, Digital Inclusion and SATRC Action Plan were discussed in different sessions of this meeting.

Cross-Border Interference

Most of the international border of Bangladesh is shared with India except some part in the southeast region which is with Myanmar. Because of the nature of propagation of radio wave it is necessary to have co-ordination with the neighboring countries before using it in the border region. Otherwise, there is high risk of cross border interference.

Figure-1 Meeting held in New Delhi India in 2016-17 fiscal year regarding cross-border issue


Such incident took place in some of the border areas of Bangladesh back in 2012 which was informed to the Indian counterpart through High Commission of India in Bangladesh. Recently interference has been reported in the frequency band assigned to Airtel Bangladesh Ltd. in 4 (four) bordering districts i.e. B-Baria, Comilla, Hobigonj and Chandpur. Later the investigation team of BTRC confirmed that the interference was caused by an Indian Mobile Operator Reliance JIO. In addition, interference complains was received in the assigned frequency band of another cellular phone operator Grameenphone in Rangpur, Nilphamari, Gaibandha, Panchagar, Thakurgaon, Dinajpur, Lalmonirhat, Kurigram, and Naogaon districts. In a joint investigation conducted by BTRC and Grameenphone it was deduced that the possible source of interference was in Siliguri of India.

In order to resolve the interference created by Indian network in the border area of Bangladesh and to avoid any kind of interference not only for the cellular network but also for all other radio services in the border region area in future, a meeting among Department of Telecom, India (DoT), Telecom Regulatory Authority of India (TRAI) and BTRC was held at New Delhi, India under the leadership of the Chairman of BTRC and in the presence of Director General of Spectrum Division. In that meeting, officials from Grameenphone and Airtel of Bangladesh and Reliance Jio of India were present. In that meeting Indian Authority has confirmed that an initiative has been taken to shutting down the said transmission from Shiliguri of India. Also Reliance Jio, India agreed to coordinate with Airtel, Bangladeshin order to mitigate the interference in common border region between the two countries.

2G Cellular Mobile Phone Service

This technology is used for providing services of second generation mobile communication. Subscribers can do voice call and can use data service as well. According to NFAP, spectrum of 900 MHz & 1800 MHz bands are allocated for second generation mobile service. At present, 6 (six) operators including state owned Teletalk Bangladesh Limited are providing this second generation mobile service by GSM technology. Amongst these, Airtel is providing their 2G service in ITU declared E-GSM band (900 MHz). Also a mobile service operator named Pacific Bangladesh Telecom Ltd. is providing 2G service on 800 MHz band by using CDMA technology. In 2016-2017 financial year, the spectrum assignment of Pacific Bangladesh Telecom Ltd. has been canceled, because the company failed to pay its dues i.e. spectrum fee and other charges to the Commission. During the same fiscal year, an initiative has been taken to merge Robi Axiata Ltd. and Airtel Bangladesh Limited, upon their application which is still under process.

The spectrum assignment of 6 (six) operators are shown below who are providing 2G services by using GSM and CDMA technology in Bangladesh:

Grameenphone Ltd,

Assigned Spectrum (MHz)

Operator Name

900 MHz (GSM) Robi Axiata Ltd, Merger activities are

under process.Banglalink Digital Communication Ltd,

Band Remarks

7.4

7.4

5.0


Table-1 Amount of spectrum assigned to 2G Cellular Mobile Phone Operators in Bangladesh

3G/4G/LTE Cellular Mobile Phone Service

3G/4G/LTE are considered as one of the effective technologies to spread high-speed mobile broadband service to the people of distant corners of the country. BTRC has taken initiative to inaugurate this service countrywide through the mobile phone operators of the country. As these services are completely dependent on radio spectrum, according to ITU Radio Regulation, 450-470, 703-748/758-803, 825-845/870-890, 890-915/935-960, 1710-1785/1805-1880, 1920-1980/2110-2170, 2500-2570/ 2620-2690 and 3400-3500/3500-3600 MHz frequency band have been reserved for International Mobile Telecommunication (IMT) in the NFAP of Bangladesh which can be used for 3G/4G/LTE services. But in Bangladesh as the cellular mobile phone operator license are not technology neutral 825-845/870-890, 890-915/935-960, 1710-1785/1805-1880 MHz frequency bands are only used for 2G technology. In order to provide services through 3G technology, in the year 2013, 35 (thirty five) MHz frequency have been assigned to 5 (five) operators i.e. Grameenphone Ltd, Banglalink Digital Communication Ltd, Robi Axiata Ltd, Airtel Bangladesh Ltd, through auction. In this auction each megahertz of spectrum was sold at the price of 21 (twenty one) million US dollar. The spectrum assignment in favor of 5 (five) Mobile Phone Service Operators who are providing 3G services by using WCDMA technology in Bangladesh is shown below:

Teletalk Bangladesh Ltd,

Airtel Bangladesh Ltd,

Grameenphone Ltd,

Robi Axiata Ltd,

Airtel Bangladesh Ltd,


Pacific Bangladesh Telecom Ltd,

8.82 (For Dhaka Central Zone)

6.3 (Rest of the Country)

In 2016-2017 financial year,the spectrum assignment of Pacific Bangladesh Telecom Ltd (Citycell) has been cancelled.


Operator Name

900 MHz (GSM)

900 MHz(E-GSM)

1800 MHz(GSM)

800MHz (CDMA)

Band Remarks

Returned 3.4 MHz spectrum from previouslyassigned 5 MHz spectrum.

Merger activities are underprocess.

Merger activities are underprocess.

Banglalink DigitalCommunication Ltd,

5.2

1.6

14.6

7.4

10

10

10


Table-2 List of the amount of spectrum assignment for 3G Service.

All the operators have achieved their 3G network coverage target before the timeline with the aid from the spectrum division of BTRC. As a result, in addition to district headquarters 3G service is available in other cities of the country. 3G subscribers are availing high speed Internet while enjoying television in their mobile phones, video conferencing service and video on demand service. In addition to this, initiatives have been taken auction 2G and 3G spectrum and introduce ‘Technology Neutrality’. In 2016-2017 financial year, a draft guideline has been sent to the Ministry of Post, Telecommunications and Information Technology for approval, to introduce ‘Technology Neutrality’ in previously assigned spectrum (900 MHz and 1800 MHz bands) and to auction new spectrum from 2G and 3G frequency bands. It is to be noted that, if ‘Technology Neutral’ spectrum is auctioned the spectral efficiency of the frequency increases and as a consequence operators will be able to provide 4G/LTE in this band with lesser investment and more efficiency.

Considering the growing developments in technology, the Spectrum Division has taken initiative to introduce 4G / LTE service in Bangladesh. In its continuation, frequency has been assigned for ‘Test and Trial’ purpose to various vendors and they have successfully completed their trial. Before introducing the 4G / LTE technology to the general people of Bangladesh, Spectrum Division has taken initiatives to evaluate the overall preparation of the government, mobile phone operators and of the vendors. With the commencement of 4G/LTE service the rural area and densely populated area of Bangladesh will be benefited by high speed Internet, network speed will be increased and improved customer service can be ensured.

PSTN Service

In order to reach fixed phone services to the door steps of the people of the country in parallel to mobile phone services, PSTN license was provided to 14 (fourteen) organizations. In this context, spectrum from CDMA 450 MHz, CDMA 800MHz and CDMA 1900 MHz band had been assigned to those organizations according to their demands. But later on, assigned spectrum of some PSTN operators had been cancelled due to their involvement in different illegal activities. Due to the lack of financial investment and failure to expand the network coverage, many operators have minimized their services or stopped completely. At present other than the state owned operator Bangladesh Telecommunications Company Limited (BTCL) and privately owned Ranks Telecom Limited and Banglaphone Limited, other PSTN operators do not have citable activity. To ensure the effective use of unused spectrum BTRC already cancelled the frequency in favor of S.A Telecom Limited and WorldTel Bangladesh Limited.

Grameenphone Ltd,


Operator Name

2100 MHz (WCDMA) Robi Axiata Ltd,

Airtel Bangladesh Ltd,Merger activities are under process.

Banglalink Digital Communication Ltd,


Band Remarks

10

55

5

10


BWA Service

The operators Augere Wireless Broadband Ltd. and Banglalion Communications Ltd. each had been awarded 35MHz of spectrum from 2.3GHz & 2.5GHz band respectively for Broadband Wireless Access License through an open auction in 2008. Newly Bangladesh Internet Exchange Ltd. has been awarded a Broadband Wireless Access License with 40MHz spectrum from 2.5GHz band in 2013. In order to bring the distant area of the country under the high speed data connectivity, LTE is the best solution. BTRC has already approved the use of LTE technology to provide BWA service in favor of the said organizations. At present, the number of broadband subscribers in Bangladesh is about 0.5 million. It has been possible to bring 75% of the district towns of Bangladesh under wireless broadband network. For this reason, BTRC has implemented the reduced bandwidth price as planned, consulting with the ministry. To spread out the Internet service at the grass-root level and to develop the telecommunication infrastructure, Broadband wireless Access services is playing important role.

Wireless Internet Service Provider

There are total 14 (fourteen) ISP license holders who are providing the wireless internet service for data communication to their customers in accordance with the following spectrum assignments. These ISP operators are entitled for serving the internet services to the customer end.

Table-3 List of Wireless Internet Service Providers

In this fiscal year, the BDCom Online Ltd. has been allocated 10 MHz spectrum from the 5600 MHz band. All wireless ISP operators submit their frequency usage report to BTRC every month. From those reports it is possible to know the latest operational status of all ISP organizations. From this report it is possible to identify the ISP operators who are unable to ensure proper utilization of assigned spectrum. As a consequence and according to governments’ instruction spectrum is revoked/cancelled from non-compliant

Name of the Organization

Bangladesh InternetExchange Ltd. 3500 5200

3500

5600

3500

3500

3500

5600

Bangladesh On-line Ltd.

X-Net Ltd.

Square Informatics Ltd.

Link3 Technologies Ltd.

Tackyon Ltd.

BDCom Online Ltd

9

10

11

12

13

14

35005600

2300

3500

3500

3500

3500

3500

ADN Telecom Ltd.

Poly Trade Ltd.

Agni Systems

Ranks ITT Ltd.

Access Telecom Ltd.

AAMRA Network Ltd.

BRACNet Ltd.

Frequency Band(MHz)

Name of the Organization

Sl.

No.

Frequency Band(MHz)

Sl. No.

1

2

3

4

5

6

7

8


operators and thus efficient spectrum management is ensured. Wireless Internet Service Providers are providing Internet, data communication service, IP telephony service, CC camera solution, network security solution and video conferencing services to the customers using the above mentioned frequency. Along with licensed band spectrum, Wireless ISP license holders are allowed to provide Internet service in 2.40-2.483GHz and 5.725-5.850 GHz bands i.e. the ISM band spectrum.

Terrestrial Television Broadcasting

In Bangladesh only Bangladesh Television (BTV) is providing terrestrial television broadcasting service. BTV is using 174-230 MHz spectrum in VHF band for this transmission. It is to be noted that, worldwide Analog Broadcasting System is dissolving in various countries and Digital Broadcasting System with more advantages is introducing in lieu of that. Due to the spectral efficiency in digital terrestrial television broadcasting system, more channels can be accommodated in the same amount of spectrum comparing to analog technology. Moreover, in future the production of analog broadcasting transmission equipment is likely to be close down. Considering all these, BTRC has completed procedures of reserving spectrum of 522-698 MHz UHF band for Digital Terrestrial Service in Bangladesh. As a result various television broadcasting organizations will be able to provide different services including improved picture and sound, interactivity, video on demand and datacasting by using spectrum in digital terrestrial broadcasting system in future.

Satellite Television Broadcasting

The satellite television broadcasting license is issued from the Ministry of Information. Following the permission from Ministry of Information, Spectrum is assigned in favor of related satellite television service providers. As of today, up-link satellite frequency 6/9/12 MHz spectrum from 5.85-6.425 GHz band has been assigned to 36(thirty six) satellite televisions. The names of such spectrum assignees are given below:

Sl.No.

1 BTV

2 BTV World

3 Diganta Media Ltd. (Diganta TV)

4 Multimedia Productions Company Ltd. (ATN Bangla)

5 Ekushe Television (ETV)

6 Impress Telefilm Ltd. (Channel I)

7 International Television Limited

8 National Television Ltd. (RTV)

9 Shamol Bangla Media Ltd. (Bangla Vision)

10 Boishakhi Media Ltd. (Boishakhi TV)

11 Gazi Television Limited (GTV)

12 Mohona Television Ltd.

13 My TV

14 SA Television Ltd. (SA TV)

15 Bijoy Television Ltd.

16 Channel-9

17 Times Media Ltd. (Channel 24)

18 Asian Telecast Ltd. (Asian TV)

19 Birds Eye Media & Communication Ltd. (Gaan Bangla) 20 Kazi Media Ltd. (Dipto TV)

Name of the TV Channel Sl.No. Name of the TV Channel


Table-4: List of Satellite Television Broadcasters in Bangladesh

The activity of Islamic Television Ltd. and Diganta Media Ltd. have been suspended for violating broadcasting policy of the country. In 2016-17 fiscal year ‘License to Operate Radio Equipment for satellite television broadcasting has been issued in favor of Bangla TV Ltd.

FM Radio Broadcasting

Radio wave is an easily accessible medium of mass communication. It is possible to send important news, news of development works, entertainment etc. to the people of the distant corner of the country very conveniently with the help of this medium. Public opinion regarding the welfare activities of the country, information related education, art, culture, history and heritage can be conveyed very easily to the mass people through this FM radio broadcasting. For this purpose, the license to operate FM radio broadcasting is provided from the Ministry of Information (MoI). Those who have been awarded the license to establish and operate FM radio broadcasting from the MoI, seek frequency to BTRC and spectrum is assigned from 87.5 to 108 MHz band i.e. ‘FM band’ from BTRC according to National Frequency Allocation Plan (NFAP).Each organization has been assigned 200 KHz bandwidth from the FM band and 200 KHz spectrum is kept empty as ‘Guard Band’ between two FM operators for FM radio broadcasting. As a result, it is possible to assign licenses/spectrum to 51 (fifty-one) organizations in total in the FM band. Till 2016-2017 fiscal years, licenses have been issued to state owned ‘Bangladesh Betar’ and 28 (twenty eight) private organizations for FM radio broadcasting. List of 29 (twenty nine) government and non-government organizations who have been assigned spectrum from BTRC for FM radio broadcasting are as follows:

29 Rongdhonu Media Ltd.

30 ATV Ltd. (ATV)

31 Barindo Media Ltd. (Resesa TV)

32 Jadu Media Ltd.

33 East West Media Group Ltd, (News 24)

34 Channel-21 (Broadcast World Bangladesh)

35 Dhaka Bangla & Communication Ltd. (DBC)

36 Bangla Television Ltd.

Sl. No.

1

Name Of The Organization

Bangladesh Betar (Chittagong, Khulna, Rajshahi, Sylhet, Rangpur and Dhaka)

Bangladesh Betar (Chittagong, Khulna, Rajshahi, Sylhet, Rangpur and Dhaka)

88.80 MHz

90.00 MHz

Assigned Frequency (Center)

21 Desh Television (Desh TV)

22 Islamic Television Ltd.

23 Jamuna Television Ltd.

24 ATN News Ltd.

25 Independent Television Ltd.

26 Maasranga Television Ltd.

27 Samay Television Ltd.

28 Ekattur Media Ltd. (71 TV)


1Bangladesh Betar (Thakurgaon, Gopalganj and Mymensingh) 92.00 MHz

Bangladesh Betar (Dhaka) 97.60 MHz

Bangladesh Betar (Khulna) 100.00 MHz

Bangladesh Betar (Comilla) 101.20 MHz

Bangladesh Betar (Dhaka and Khulna) 102.00 MHz

Bangladesh Betar (Dhaka and Rangamati) 103.20 MHz

Bangladesh Betar (Comilla) 103.60 MHz

Bangladesh Betar (Dhaka, Rajshahi and Bandarban) 104.00 MHz

Bangladesh Betar (Rajshahi, Sylhet and Barisal) 105.00 MHz

Bangladesh Betar (Barisal) 105.20 MHz

Bangladesh Betar (Chittagong and Rangpur) 105.40 MHz

Bangladesh Betar (Dhaka)

2 Radio Foorti Limited 88.00 MHz

3 Uniwave Broadcasting Ltd.(Radio Amar) 88.40 MHz

4 ABC Radio 89.20 MHz

5 Radio Broadcasting FM Ltd (Radio Today) 89.60 MHz

6 Dhaka FM Limited 90.40 MHz

7 Asian Radio Limited 90.80 MHz

8 Radio Dhoni Ltd. 91.20 MHz

9 People’s Radio Limited 91.60 MHz

10 Asiatic Marketing Communication Ltd. (Radio Shadhin) 92.40 MHz

11 Ganchill Media Ltd. (Radio Bhumi) 92.80 MHz

12 Enrich Net (Pvt.) Ltd. (Radio Next) 93.20 MHz

13 Vision Technologies Ltd. (Radio Din-Raat) 93.60 MHz

14 Araf Apparels (Radio Dhol) 94.00 MHz

15 Ekesi (Pvt.) Ltd. (Jagoo FM) 94.40 MHz

16 Bangla Radio 95.20 MHz

17 Inno-Vision (Radio Edge) 95.60 MHz

18 Media City Ltd. 96.00 MHz

19 Radio Masala Ltd. (Radio Masala) 96.40 MHz

20 CIUS (Pvt.) Ltd. (Radio CIUS) 96.80 MHz

21 Broadcast World BD Ltd. (Times Radio) 97.20 MHz

106.00 MHz


Table-5: List of FM Radio Broadcasters in Bangladesh

Recently, it was observed by the Spectrum Monitoring Directorate that some FM radio stations were using extra frequency beyond their assignment. Therefore, warning was issued to those non-complaint FM radio stations. As a result of regular spectrum monitoring, it is possible by all FM radio broadcasters to broadcast according to their frequency assignment.

Community Radio Boradcasting

In order to improve the quality of life of the people of certain geographical locality having similar socio-economic standard and cultural heritage by providing various information, Ministry of Information (MoI) issued Community Radio Installation, Transmission and Policy-2008. Under this policy, Ministry of Information (MoI) has issued approval/licenses to 31(thirty one) organizations for Community Radio broadcasting services till 2016-2017 fiscal year. Among those, 17 (seventeen) non-government organizations have been assigned spectrum from 87.5-108 MHz band from BTRC according to National Frequency Allocation Plan (NFAP). The 17 (seventeen) licensed organizations from Ministry of Information who have been assigned spectrum are as follows:

22 Ratul Media & Communications Ltd. (Desh Radio) 98.00 MHz

23 Radio 71 Ltd. (Radio 71) 98.40 MHz

24 Media Today Ltd. (Radio City) 99.60 MHz

25 Dhanshiri Communications Ltd. (Radio Active) 100.40 MHz

26 Tune Bangladesh (Colours FM) 101.20 MHz

27 East-West Media Group Ltd. (Radio Capital) 98.80 MHz

28 Radio Masti 102.40 MHz

29 Gold FM 102.80 MHz

Sl. No.

01. RDRS Bangladesh Kurigram

02. CCD Bangladesh Rajshahi

03. Young power in Social Action Chittagong

04. BRAC Moulovibazar

05. LDRO Bogra

06. Nalta Hospital and Community Health Complex Satkhira

07. Barendra radio Naogaon

Name of the Community Radio Region Assigned Frequency

99.20 MHz


Table-6: List of Community Radios in Bangladesh

The approved output power of community radio transmitter is 100 watt and its coverage area is 17 KM. In order to connect distant population of the country under the benefit of community radio, policy to increase the output power of the transmitter from 100 watt to 250 watt is under process. If the output power is increased, the coverage area will also increase and more people could be served with information. As the community radio will serve in a specific area only, the community radio service is being provided by reusing the 03 (three) FM frequencies with 200 KHz bandwidth. These are 98.80 MHz, 99.00 MHz and 99.20 MHz.

Professional Mobile Radio Service (PMR)

PMR is the short form of Professional Mobile Radio Service. Professional Mobile Radio is also known as Private Mobile Radio (PMR) in the UK, Land Mobile Radio (LMR) in the North America, which are basically field radio communications systems. PMR service is actually two way radio transceiver. According to International Telecommunication Union

Sl. No.

01. RDRS Bangladesh Kurigram

02. CCD Bangladesh Rajshahi

03. Young Power in Social Action Chittagong

04. BRAC Moulovibazar

05. LDRO Bogra

06. Nalta Hospital and Community Health Complex Satkhira

07. Barendra Radio Naogaon

08. Srijoni Bangladesh Jhenaidah

09. Krishi Tothya Service Borguna

10. EC Bangladesh Munshiganj

11. Eklab Teknaf

12. Dip Unnayan Shangstha Noakhali

13. Broadcasting Asia of Bangladesh Khulna

14. Proyash Manob Unnayan Society ChapaiNababganj

15. Mass Line Media Center Borguna

16. SKS Foundation Gaibandha

17. Coastal Association for Social Transformation (Coast Trust) Bhola

Name of the Community Radio Region Assigned Frequency

99.20 MHz

98.80 MHz

99.00 MHz


(ITU) regulation and National Frequency Allocation Plan (NFAP) of Bangladesh, Spectrum of PMR service in HF Band (3-30 MHz) and VHF Band (30-300 MHz) are reserved for walkie-talkie. Moreover some part of UHF Band (300-3000 MHz) is also used for PMR service. Beside this, for Citizen Band 26-27 MHz and for Short Business Radio (SBR) 245-246 MHz frequencies are used in shared basis only for walkie-talkie to walkie-talkie communication without repeater. At present, for all of the above services 12.5 KHz bandwidth is used.

There is no alternative of using frequency to ensure effective, uninterrupted and secure communication. In order to ensure the security of government/non-government/private organizations, office-court, security agencies and law enforcing agencies of the government, United Nations Missions, diplomatic agencies, the use of walkie-talkie has immense importance. Currently 625 (six hundred and twenty five) institutions are assigned frequencies in different bands. Among those, most of the institutions have been assigned frequencies in HF, VHF and UHF band to communicate using base station, repeater and walkie-talkie. In the year 2016-2017, 115 (one hundred and fifteen) institutions are assigned frequencies in licensed and unlicensed bands (SBR and CB band, who are providing security in small scale). Additionally, with reference to NFAP, 02 (two) organizations are temporarily using frequencies in VHF band for research and development purpose. The usage of PMR is increasing day by day for the following reasons:

Governmental Radio Service

Some frequency bands are reserved for National Security Agencies and Law Enforcement Departments in National Frequency Allocation Plan (NFAP) of Bangladesh. These frequency bands are known as Governmental Radio Band. In order to provide security to the people and to maintain law and order, these frequencies are used by Bangladesh Army, Bangladesh Air force, Bangladesh Navy, Bangladesh Police, Border Guard Bangladesh, Bangladesh Ansar and VDP, Coast Guard, Fire Service and Civil Defense. Governmental Radio Frequency is assigned to the organizations from BTRC by the advice of Armed Forces Division (AFD).

ISM Radio Service

In the National Frequency Allocation Plan (NFAP) of Bangladesh, 26.957-27.283 MHz band, 40.66-40.70 MHz band, 2.40-2.483 GHz band and 5.725-5.850 GHz band are identified as Industrial, Scientific and Medical (ISM) bands. ITU Radio Regulations have identified such ISM bands as ‘Deregulated’ bands.

BTRC however, allows these bands to be used for telecommunications under specific conditions. Telecom operator, Internet Service Provider, government/non-government office, Bank, insurance and financial organization, relevant organization with power and

1. Point to Point and Point to Multipoint communication system. 2. Easy to maintain privacy. 3. Push to talk facility. 4. Wide area coverage. 5. Uninterrupted communication. 6. Usage of HF, VHF and UHF frequency bands. 7. Overall secure communication.


energy use these bands for radio links in a shared basis. At present, 2.40-2.483 GHz frequency is being used mostly to provide internet service through wi-fi network by Internet Service Providers. Recently, an instruction to provide service using 2.40-2.483GHz and 5.725-5.850 GHz bands has published. In this instruction, short ranges and low energy consumption has been specifically addressed so that applicants intend to use this band will have a definite idea. As a result this frequency is being utilized most efficiently.

Aeronautical Radio Service

As per NFAP of Bangladesh, 108.000 MHz to 117.975 MHz and 118.00 to 136.00 MHz spectrum are generally used for Aeronautical Radio Service. For safe and smooth flying in the sky, as well as landing of an aircraft, it is very important to communicate with air to air, air to ground and also ground to air. Spectrum is also needed in the aircraft and ground station for internal communication. The spectrum, which is used for above purpose is known as Aeronautical Band. In the aforesaid spectrum 108.000 MHz to 117.975 MHz is used for Instrumental Landing System (ILS) and 118.00 to 136.00 MHz spectrum is used for air to air, air to ground and also ground to air communications.

As per Radio Regulation of ITU, 960.00 MHz to 1215.00 MHz spectrum is used for measuring the distance and to align the aircraft with the right track in the air. Two new organizations have got license for using aeronautical radio communication equipment from BTRC in fiscal year 2015-2016. In 2016-17 fiscal years BTRC assigned frequency and gave permission to use aircraft radio equipment to 9 (nine) aircrafts. Till date, BTRC has issued licensed to operate radio communications equipment in aeronautical band to 51 (fifty one) local and foreign organizations. BTRC also provides Call Sign and license to operate radio communications equipment for each aircraft after getting the appropriate revenue and maintaining the proper procedure.

Maritime Service

In the NFAP of Bangladesh some marine frequencies are allocated for various inland and ocean bound Maritime services. There are mainly 5 (five) types of Maritime frequency users in Bangladesh. They are as follows:

HF and VHF bands are reserved for Maritime Radio Service as per ITU radio regulation’s Appendix 17 and 18. 2182 KHz and 156.800 MHz frequencies are used for distress call and safety services in maritime operations. Apart from these, 4116 KHz and 8207 KHz (bandwidth is 3 KHz) in the HF band and 156.325 MHz and 157.375 MHz (bandwidth is 25 KHz) under VHF marine band are used as carrier frequency. In 2016-17 fiscal year 5 (five) organizations applied for “License to operate Radio Communications Equipment (Maritime)” to Bangladesh Telecommunication Regulatory Commission.

Now a day’s ultra-modern satellite technology named Global Maritime Distress and Safety System (GMDSS) is being used for the communication of coastal stations with ocean going ship. Differential Global Positioning System (DGPS) is installed by BIWTA (Bangladesh Inland Water Transport Authority) using satellite technology within the territory of Bangladesh.

1. Fishing Trawler 2. Fishing Vessel 3. Ocean Going Ship 4. Oil Tanker 5. Merchant Ship


Determination of geo-location, hydrographic, water transport, survey, dredging at any place within the land of Bangladesh and related works are being possible to accomplish for the efficient usage of the this system.

VSAT Service

Very Small Aperture Terminal (VSAT) is a wireless communication system that uses a combination of a small antenna and satellite terminal equipment. It is possible to provide high speed data and voice service very easily and uninterruptedly from any place of the world by broad and narrow band wireless service using orbital satellite. As an alternative of terrestrial, it provides various facilities. VSAT helps building cost effective unique communication network in any dispersed area. VSAT networks offer value-added satellite-based services capable of supporting the Internet, data, LAN, voice/fax communications and can provide powerful, dependable private and public network communications. At present, there are 04 (four) VSAT Providers (Hub License), 02 (two) VSAT provider Licensee, 16 (sixteen) VSAT User Licensee in our country. The VSAT providers (Hub License) provides satellite communication services to the users like Embassies, Corporate Offices, Banks, Branch offices etc. For Data circuit, the Remote Terminal bandwidth may be 512 kbps in case of symmetric service and maximum down link bandwidth may be 2048 kbps in case of asymmetric service. A figure regarding the configuration of VSAT is shown below:

Figure-2: VSAT Network

Amateur Radio Service

Amateur radio (also known as ham radio) uses designated radio frequency spectrum for purposes of private recreation, non-commercial exchange of messages, wireless experimentation, self-training and emergency communication. Amateur radio is used to specify persons interested in radio technique solely with a personal aim and without direct pecuniary interest and to differentiate it from commercial broadcasting, public safety (such as police and fire brigade) or professional two-way radio services (such as maritime, aviation, taxis etc.). Amateur may serve as one of the important means of telecommunication in case of natural disasters or other emergencies. BTRC provides


licenses with call-signs for amateur radio operators in the VHF and UHF bands. At present, in self-entrepreneurship, 144 (one hundred and forty four) persons are operating the said radio after getting amateur radio license.

Figure-3: Amateur Radio

In order to increase the number of amateur radio operators, BTRC took an examination for issuing Amateur Radio License on 9th November, 2013.The result published on 17th June, 2015 where 147 (one hundred and forty seven) examinees succeeded and already they have received passing certificate. At present the procedures of Amateur Radio license along with call-sign and importation of radio equipment to the applicant are in process. In order to increase the number of new amateur radio license, BTRC has already taken initiative to organize the ‘Amateur Radio Service Examination-2017’. The examination is scheduled to be held on August 19, 2017.

Issuance of NOC for Wireless Devices

According to clause 55 of ‘Bangladesh Telecommunication Act 2001’, it is one of the primary responsibilities of spectrum division of BTRC to issue No Objection Certificate (NOC) for wireless equipment. According to the Import Policy, prior approval of BTRC is required to import wireless equipment, and the rules and procedures of importing wireless communication devices are available in BTRC’s website. No Objection Certificate (NOC) for wireless equipment is issued after proper verification of application.

Issuance of Dealer Possession and Radio Equipment Vendor Enlistment

The total user of mobile phone reached 135.9 million in of June 2017 in Bangladesh. As a result, importation of mobile handset increasing day by day. For import the mobile phone handset importers are given ‘Radio Equipment Importer and Vendor Enlistment Certificate’ by Spectrum Division. By ‘Radio Equipment Importer and Vendor Enlistment Certificate’ mobile phone handset/others radio equipment importers are registered. By ‘Radio Equipment Importer and Vendor Enlistment Certificate’ enlisted/registered importers get permission for importation of all radio equipment like USB Modem, HF, VHF, UHF, Walkie-Talkie, Base/Repeaters, Cellular Mobile Phone, Fixed Wireless Phone etc.


Till now 907 (nine hundred and seven) importers are given ‘Radio Equipment Importer and Vendor Enlistment Certificate.

Graph-1: Imported Mobile Phone Sets

For National security and public value, Spectrum Division takes necessary steps to ensure the correct IMEI number and standard mobile phone handset import and usage. To make the import process easier for importers and to make current import approval process up-to-date, NOC (No Objection Certificate) Automation Software preparation work is at the final stage. In order to prevent the intrusion of mobile phone sets with duplicate or fake IMEI into the market, the direction has been given for implementation of Equipment Identity Register (EIR) at the operators’ network.

Spectrum Monitoring

In the year 2009, BTRC established 06 (six) Fixed Monitoring Stations located in Dhaka, Chittagong, Sylhet, Khulna, Bogra and Rangpurunder the project naming “Strengthening the Regulatory Capacity of BTRC-Project”. Besides, 05 (five) Mobile Monitoring Stations, 01 (One) Portable Monitoring Station and 03 (three) Spectrum Analyzers were also procured under this project. Frequency in the range from 20 MHz to 3 GHz, can be monitored with the help of these 12 (twelve) Monitoring Stations. The project was successfully completed by 31 December 2009. Upon the successful completion of the project, BTRC owns a very strong spectrum monitoring system now. Therefore, proper utilization of spectrum assigned to different types of telecommunication service providers and users irrespective of government or private can be confirmed to the years 2009 and onwards. Spectrum assigned to different telecom operators are scanned on regular and emergency basis. It ensures the proper functioning of overall spectrum management as well as the required fruitful actions thereafter. Moreover, spectrum monitoring has a good role in frequency rearrangement also. It can easily be detectible if some interference problem exists after the frequency rearrangement activities are done. Through regular monitoring, any sort of unwanted or illegal radio transmissions can be prevented easily so that the legal users can use their spectrum very confidently and freely without any interference. With the help of the existing Spectrum Monitoring System, any interference issues experienced by the telecom service providers e.g. mobile phone operators, FM

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2012-2013 2013-2014 2014-2015 2015-2016 2016-2017

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Bar Phone

Total

Imported Mobile Phone Sets in Million


operators, BWA operators, government agencies etc. can be identified easily and resolved very promptly. With a view to strengthen the regulatory capacity 10 (ten) sets handheld spectrum monitoring devices are procured very recently. Using these latest devices both detection and DF (Direction Finder) of the frequency usage ranges from 20 MHz to 6 GHz is possible now. These devices are very effective in spectrum monitoring and thereby locating the target source. In addition upgradation of existing Spectrum Monitoring System is under consideration to increase the range of present monitoring capacity.

Figure-4: Monitoring activities to identify the source of Interference

Likewise the past few years, significant number of monitoring actions were conducted during the 2016-2017 Fiscal Year. All these were performed using the statistical data, interference allegations from the stakeholders and by continuing regular monitoring activities. Some remarkable activities during the said year are mentioned below:

Reason behind the interference problem in 3G frequency (Uplink 1940-1945 MHz) of Grameenphone in 09 (nine) districts of Rajshahi and Rangpur was identified by the Spectrum Monitoring System of BTRC. It was occurring due to the cross border interference sources and was resolved through the discussion and necessary actions taken by the higher competent authority of both Bangladesh and India.

Transmission problem in Sangsad Bangladesh Television of Bangladesh Parliament Secretariat was identified and resolved.

Source of interference of Robi’s 3G frequency (Uplink 1945-1950 MHz) in Kustia was identified. The interfering source was a microwave link operated by BTCL. The issue is now resolved by facilitating interference free operation after shutting down of the link.

Spectrum monitoring operations were conducted in several parts of Rajshahi and Sylhet districts with a view to resolve the interference problems in the network of Augere Wireless


All enduring IIGs are managing their operations with 441.379 Gbps of which 160.371 Gbps have been taken from BSCCL and 281.008 Gbps from International Terrestrial Cable (ITC) operators. Recent status of IIG’s is given as below:

Submarine Cable System and International Terrestrial Cable System

Competitive environment has been created which impact the bandwidth price as six new ITC operators have come into operation in addition with incumbent submarine cable operator BSCCL, a SEA-ME-WE-4 consortium member for international connectivity. Additionally, Service quality of ITC and BSCCL is improving day by day as the market is competitive. ITC operators are now carrying out gateway data and voice services to different locations of Bangladesh by building POP, following Infrastructure Guidelines.

On 6 January 2015, during the visiting period of India's Honorable Prime Minister in Bangladesh, an agreement was signed between Bangladesh Submarine Cable Company Limited (BSCCL) & Bharat Sanchar Nigam Limited (BSNL) to export the bandwidth in presence of both Honorable Prime Minister. Both the Honorable Prime Ministers of Bangladesh & India inaugurated the bandwidth exporting program by using the Video

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Sl. No. Subject Information 1. Number of License 35

2. Operational 28

3. In Process to start operation 01

4. Total Capacity 441.379 Gbps

5. Total Uses Bandwidth 335.895 Gbps


Conferencing on 23 March 2016. According to the agreement BSCCL is exporting 10Gbps IP Bandwidth at Agartala state of Tripura in India at first stage which can be increased upto 40 Gbps. Due to increment of domestic bandwidth usage and international export, the use of bandwidth increased from 265.7Gbps to around 411 Gbps in last one year. The bandwidth growth rate is 54.68% (approx).

Considering the growing bandwidth demand, BSCCL has joined SEA-ME-WE-5 consortium to make a back up of existing submarine cable and direct connection to a new location. SEA-ME-WE-5 submarine cable has started its operation. As a result, an opportunity has been created for the Mass People, Educational Institutes & Industries of remote areas of the country to communicate Globally Foreign investors are becoming more interested to invest in different development sectors as ITC and BSCCL provide redundancy to each other.

National Telecommunication Transmission Network (NTTN)

Later in 2008, Government decided to formulate Nationwide Telecommunication Transmission Network (NTTN) guidelines and the decision of providing such license was made. Motto of this license is to separate the access layer from the transmission layer and to create a common backbone of optical fiber network nationwide.

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Following is the list of licensed NTTN operators:

Fiber@Home limited received NTTN license on 7th January 2009. At the same time this licensee got the responsibilities to expand optical fiber network nationwide. BTRC provides 10 years roll out target obligation. According to that compulsion 1st year of roll out is 5%, 2nd year is 10%, 3rd year is 20%, 4th year is 30%, 5th year is 40% and in 10th year the 100% Upazilas shall be under the coverage of optical fiber network. Failure of fulfilling the target performance bank guarantee (PBG) of 10 crore is kept. Later 9th December 2009, summit communications limited awarded with NTTN license under the same licensing obligation.

Following is the current status of Fiber@Home limited and Summit Communications Limited -

Fiber@Home Limited:

According to NTTN licensing guideline, year wise rollout target and progress of NTTN operator Fiber@Home limited is as follows:

Current Status of Fiber@Home Limited:

Network Coverage : 30,598 Km. Upazila Coverage : 404. District Coverage :64. Lease Fiber (PGCB) 1,901 km (as NSP). Swapping Fiber (BTCL) 1,384 Km.

Sl. Name of the Organization Date of Issued License

1 Fiber@Home Limited 07-01-2009

2 Summit Communications Limited 09-12-2009

3 BTCL 28-10-2014

4 PGCB 28-10-2014

5 Bangladesh Railway 20-11-2014

Year License obligation

2011 (1st year) 5% i.e. 24 Upazillas 20 Upazilas

2012(2nd year) 10% i.e. 48 Upazillas Additional 24 i.e. total of 49 Upazilas

2013(3rd year) 20% i.e. 97 Upazillas Additional 49 i.e. total of 98 Upazilas

2014 (4th Year) 30% i.e. 145 Upazillas Additional 47 i.e. total of 145 Upazilas


2020 (10th Year) 100% i.e. 485 Upazillas

Year wise Fiber@Home’s upazillaCoverage

I.e. within next 5 years total additionalcoverage 291 Upazilas


Summit Communications Limited:

According to NTTN licensing guideline, year wise rollout target and progress of NTTN operator Summit Communication limited is as follows:

Current Status of Summit Communications Limited :

Network Coverage : 26,732 Km (Overhead & Underground OFC) Upazilas Coverage : 355 District Coverage : 64 Lease Fiber (PGCB) 1800 km (as NSP)

To summarize this, the district and Upazila coverage of Fiber@Home limited is 64 and 384 and for Summit Communications Limited they are 64 and 317.

NSP (network Service Provider) coverage and planning of Fiber@Home Limited and Summit communications Limited:

At the 11th meeting of Domestic Network Coordination committee (DNCC) it had been decided to provide internet connectivity to all government offices nationwide. In this regards the 1 core of optical fiber of PGCB has been distributed based on zones among two private NTTN operators, Fiber@Home Limited and Summit communications limited. These two organization have been awarded NSP (network service provider) and in a lease agreement with PGCB for 15 years of time.

District Based Distribution:

Name of Operator Division/District Remarks

Fiber@Home Limited

Chittagong and Barisal DivisionRajshahi Division(31)+Ishshordi Upazilla +PabnaRongpur Division

Dhaka + Khulna Division

13 Upazillas

122+59= 181 Upazillas

101+40=141 Upazillas

32 Upazillas

Year License obligation

2011 (1st year) 5% i.e. 24 Upazillas 25 Upazilas

2012(2nd year) 10% i.e. 48 Upazillas Additional 24 i.e. total of 49 Upazilas

2013(3rd year) 20% i.e. 97 Upazillas Additional 66 i.e. total of 115 Upazilas



2020 (10th Year) 100% i.e. 485 Upazillas

Year wise Fiber@Home’s upazillaCoverage

I.e. within next 5 years total additional coverage 228 Upazilas


Operators are obligated to fulfill the roll out target of their respective zones which is the expansion of optical fiber network in 64 districts, 250 upazilas,4500 unions by 3 years of period.

Optical Fiber Network of Mobile Operator:

Since the mobile operator got their licenses, they started building their own optical fiber network optical fiber network and allow only NTTN operators to build such infrastructure. As a result, the expansion of optical fiber infrastructure of mobile operators is stopped completely. And followed by the regulation and the permission from the commission they are allowed to build their optical network only if the presence of NTTN network is not available in such area.

Following is the upazilla based optical fiber coverage of mobile operators:

BTCL:

BTCL provides optical fiber network connectivity in 64 districts. Besides 1100 unions have been connected under “The Project of Fiber Optic Development in 1000 Union Parishad”. Moreover Districts, Upazillas & Unions are being connecting by the Fiber Optic under “The Project on Establishment Wireless Broadband Network (4G/LTE) for Digital Bangladesh” in Nationwide. At present, BTCL are deploying their networks by the different projects of ICT division.

Bangladesh Railway:

In the year 1997, Bangladesh Railway provided lease to Grameenphone for 2 core of 2010 km optical fiber network till the year 2027. Later due to the expiration of the lifetime of that

Organization Own OFC Network

Pacific Bangladesh Telecom Limited (PBTL)

Grameenphone Limited

Banglalink Digital Communications Limited

Robi Axiata Limited

Airtel Bangladesh Limited

Teletalk Bangladesh Limited

1127 km

2490 km

3000 km

730 km

303 km

101 km

Name of Operator Division/District Remarks

Summit Communications

Limited

Greater Mymensingh (Mymensingh +Sherpur+Netrokona+Jamalpur)

Sylhet DivisionSirajgonj +Pabna(Except Ishshordi Upazilla )

101+40=141 Upazillas

14 Upazillas

13 Upazillas


optical fiber Grameenphone took the initiation to upgrade that existing fiber from 2 cores to 32 or 48 cores based on the location. Grameenphone also handed 4 cores optical fiber to Bangladesh railway for using in their signaling purpose. Besides recently, Bangladesh railway has deployed 412 km 48 cores optical fiber cables.

PGCB:

Power Grid Company of Bangladesh Ltd. (PGCB) provides electricity through high voltage grid lines nationwide. That organization has 5549 km OPGW (optical ground wire) high voltage transmission line nationwide that covers 197 upazillas.

This fiber core is 4 or 24. However, these electrical transmission optical fiber cables basically use for signaling and the requirement for that is really low. As a result huge unutilized resources are available. For the maximum utilization of resources, with the permission from BTRC, PFCB is leasing dark fiber to different telecom operators.

Interactive GIS Map

Vision of digital Bangladesh demands a nationwide, independent, strong infrastructure which will transmit data up to the rural lives. The key component of these infrastructures is optical fiber network. Since 1997, as there was no separate license for building transmission, optical fiber cables have been established but the mobile operators for their nationwide coverage.

Even though telecom-operators have own optical fiber infrastructures but due to lack of any combined information bank it was not possible for the policy makers to make any decision regarding the proper utilization of the access resources. The requirement of this combined interactive optical fiber infrastructure has been identified at the domestic network coordination meeting presided by the principle secretary and as a result that responsibility of implementation was given to Bangladesh telecommunication regulatory commission.

BTRC made an agreement with the Center of Environmental and Geographic Information Services (CEGIS) for preparing interactive GIS based optical fiber map. A committee is formed with the members of all telecom operators and the authority of BTRC along with CEGIS programmers. Based on the data proved by the operators this map is now at testing phase. Each operator is given individual password and id for verifying their information.


According to the contract, till 11.08.2017 BTRC will maintain and update the data through CEGIS but after the due date operators will be liable for updating their own information. Currently through this map it is possible to find out the nationwide OFC status up to the union level. However for using any information from this GIS map, a prior permission is required from the commission.

Broadband Wireless Access (BWA)

To increase the Broadband services all over the country, the Commission awarded two Broadband Wireless Access (BWA) licenses to Banglalion Communication Ltd (BCL) and Augere Wireless Broadband Bangladesh Ltd (AWBBL) in 2008 and Bangladesh Internet Exchange Ltd. (BIEL) in 2013. All three licensees have the obligation to spread their network within specified zone area.

At present AWBBL has their network presence to seven (07) Divisional Headquarters with 2 ASN gateways located at Dhaka and Chittagong. Besides this, Narayanganj, Chandpur, Lakkhipur, Nator, Nowga, Shirajganj, Comilla, Feni, Coxbazar, Pabna, Bogra, Rangpur , Dinajpur, Nilphamari,thakurgoan, Kurigram, Panchagor,Jaypurhat, Chapainababgonj, Munshigonj,Gaibandga and Lalmonirhat districts are also covered in the Network Coverage. Khagrachori, Rangamati, Bandorban are not have network coverage yet.

Like AWBBL, Banglalion Communications Ltd also has their network presence to all divisional Headquarters with 2 ANS gateways located at Dhaka and Chittagong. At present Munshigonj, Narayangonj, Chandpur, Lakkhipur, Noakhali, Feni, Comilla, Coxsbazar, Kustia, Meherpur, Chuadanga, Jhinaidoho, Magura, Jessor, Bagerhat, Shatkhira, Pirojpur, Jhalokathi, Bargona, Potuakhali,Bhola, Rajbari, Faridpur, Narail,Gopalgonj, Madaripur, Shariyatpur, Mymensing, Gazipur and Bogra districts are also covered in the Network Coverage. Only Khagrachori, Rangamati, & Bandorban districts are not yet covered by BCL network.

The third licensee Bangladesh Internet Exchange Ltd (BIEL) is giving their service by the Gateway which is established at Dhaka. at present BIEL has deployed their Network in Jesshore, Gopalganj, Sylhet, Moulovibazar, Rangpur, Rajshahi, Barishal, Mymensing, Pabna, Meherpur District.

2010 2011 2012 2013 2014 2015 2016 2017 Total Active subscriber of AWBBL

Year

26,317 107,906 126,286 135,456 104,593 82,798 49,987 32,832

2010 2011 2012 2013 2014 2015 2016 2017Total Active subscriber

of BCL

Year

22,034 1,43,511 1,88,498 1,80,339 1,64,958 96,989 61,959 40,933


The year of 2015-2016 subscribers of mobile internet user has increased. But the Wimax users decreased drastically after 3G license announced officially. Reports Have Been Published this issue several tires Regarding this issue. All over the ISP Operators can provide their services by overhead cable in a cheaper rate which is also one of the reasons of decreasing BWA subscribers’ .Moreover the participation and contributions of BWA operators in many Govt projects, developments of national and social works are appreciated many times. Setting up stand ands on quality of BWA service is still in progress. Finally BWA Operators have the scope to play important and powerful role to build the government planned wireless environmentally friendly and beauty capital in our country.

Call Centre

Call Centre is one of the most promising sectors in Bangladesh. To address the need for promoting ‘Call Center’ in Bangladesh for generating employment and earning foreign currency, BTRC started issuing licenses to Call Centers in April 2008. With the participation of local entrepreneurs and non-resident Bangladeshis the industry began to flourish. Currently, call centers of different companies from the US, Canada, UK, Australia and other countries are operating here in Bangladesh.

BTRC undertakes a number of initiatives to speed up the development of call center industry. In this regard, BTRC and Bangladesh Association of Call Centers & Outsourcing (BACCO) together with the World BPO ITO Forum to familiarize Bangladesh with Callcenter Industry in the world, detailed discussions and initiatives on existing opportunities and functions for the development of call center in Bangladesh. Raise it. Although the sector started with just 700 employees, the number of workers in this sector was more than 40 thousand more. In 2008, the income from this sector was $ 4 million, which is expected to reach $ 100 million by 2021.

Apart from licensing at a nominal price and simultaneously providing Revenue Sharing Holidays with the age of 3 to 5 years, 60 percent of the discount for purchasing of the Bandwidth (IP / IPLC) of call centers carries the incentive of BTRC incentives in the development of art. Presently, ITC organizations have started functioning as well as submarine cable for international connection, due to the use of bandwidth, redundant path has been created which will play an important role in the development of art of callcenter.

A comparative statistic of the call center industry is mentioned below:

2010 2011 2012 2013 2014 2015 2016 2017Total Active subscriber

of BIEL

Year

0 0 0 0 0 0 1,011 1,627

Description 2015-2016 2016-2017Existing Call Centre Licensee/Registration Certificate 365 201Operational International Call Centres 60 65Operational Domestic Call Centres 30 32Employment 24,000+ 40,000+


Bangladesh has huge potential for business process outsourcing (BPO) and call center business. The entrepreneurs will be encouraged by various incentives and active initiatives of the BTRC and along with the provision of the jobs of the unemployed educated unemployed youth of the country, as well as access to foreign currencies in the country.

Quality of Service (QoS)

In general term, Quality of Service (QoS) refers to the ability of a network or service to satisfy the end user. Quality of Service (QoS) is defined in ITU-T Recommendation E.800 as “the collective effect of service performances, which determine the degree of satisfaction of a user of the service”.

BTRC is working with high priority to improve quality of service and ensure consumer right. Considering these obligations, BTRC has issued directives on Quality of Service (QoS) for Mobile operators. BTRC has defined threshold for various Key Performance Indicator (lcpl) such as call drop rate, Data Throughput, Network Coverage in the directives. Mobile operators have been preserving the records and submitting to the Commission monthly reports on its compliance with each of the QoS standards specified in the directives. The Commission is assessing the quality of the service continuously through inspection and instructing necessary optimization plan.

BTRC has procured QoS monitoring tools from Finland based company Anite Finland Ltd.

Using the tools, BTRC is measuring Call Drop, Data Throughput, Network Coverage and other KPIs of Mobile Cellular and Broadband Wireless Access (BWA) services in specific areas without taking any help from operators. User experience while using various social apps such as Facebook and Youtube is also being measured. As a result, BTRC is working more actively to ensure the quality of service and to make necessary up-gradation.


Infrastructure Sharing

BTRC issued Infrastructure For sharing the infrastructure between telecom operators Sharing Guideline. Environment friendly infrastructure & maximum utilization of resources main objectives of this Guideline. Invest cost of Telecom service providers will remit on infrastructure, discontinuance of consecutive investment on same infrastructure. Above all the transcendental uses of the network infrastructure will possible by the Infrastructure Sharing.

At present time every operator gives priority for sharing their own/ another infrastructure in comparison to build the new infrastructure. As a result a way has been opened for providing service to the customer in very fast time & at low cost.

Only passive infrastructure allowed under the BTRC’s issued guideline, not active infrastructure. Mobile phone operators make agreement for sharing infrastructure to each other under this existing guideline and they are sharing Tower, Place, Fiber Optic Cable & Generator in jointly according this. Besides here, BTRC are examining to make scope for implementation of Active Infrastructure Sharing.

IP-PABX

BTRC approves the use of IP-PABX system in the light of a specific policy imposing certain conditions for non-commercial intra office communication within the country. Under the circumstances, currently many government and private organizations are using this technology. It is should be noted that IP-PABX is a cost effective and modern solution for internal communion within organizations; using this system the business organizations have acquired technological skills.

IP-Telephony

Bangladesh government is working continuously to introduce new and modern telecommunication technologies and services for domestic as well as international communication. BTRC is directly involved in the introduction of new telecom technologies and their transformation into reasonably priced services suited to modern day customers’ needs. Internet Protocol Telephony, commonly known as IP Telephony, is the most affordable technology of transmitting voice calls through internet in the form of data packets. It is one of the most affordable ways of making international voice calls on the internet. BTRC has already issued 42 IP Telephony licenses (IPTSP) to the Internet Service Providers under certain terms and conditions. At present, 26 IPTSP operators are in operation. This new service provisioning would significantly contribute to the rural telephony offering an affordable alternative for the people to stay connected.

No Objection Certificate (NOC)

Engineering and Operations division issues NOC to import the non-wireless telecommunication equipment to licensed telecom operators and other entities. This is done in accordance with the respective licensing guidelines and related directives to ensure maintenance of standards for telecommunication equipment. In the last financial year, the Engineering & Operations division issued NOCs to operators for importing huge quantities of various transmission and switching equipment, routers, modems, rectifiers, amplifiers, cables etc. BTRC thus assists in maintaining the quality and standards of telecommunication accessories in the domestic market in Bangladesh


Prevent Illegal call Termination

High powered monitoring committee of BTRC has enhanced the control mechanism to protect illegal call termination. BTRC, nominated officials Law enforcing agencies are directly involved in the Committee.To prevent illegal call termination The necessary steps which have been taken by BTRC are as follows:

1 To Conduct Operation:

The Committee formed by BTRC and law enforcing agencies are conducting operation regularly to identify the illegal installations abusing VoIP technology of malicious users. BTRC always prompt to identify the SIM Box users those who are using new technique and various technical strategy is adopting to conduct operation. Generally in these types of operations, Channel Box, Gateway, Server, illegally registered SIM, Computer along with other related equipments are blocked. Regular cases have been lodged to the respective police station after conducting operation.

2 Monitoring to protect illegal usage of bandwidth:

It is continuing to monitor the wrong usage of bandwidth of illegal installations using VoIP technology of various International Internet Gateway (IIG) and Internet Service Provider (ISP). Following of that, Deep Packet Inspection (DPI) and Multi Router Traffic Grapher (MRTG) link monitoring is a continuous process including the issuance of necessary warning letter to the respective operators. Recently BTRC has discouraged the illegal usage by bandwidth limit; control the UL/DL ratio etc. for the limited time.

3 To analyze Call Detail Record (CDR):

CDR Terminal from all IGW operators has already been established at BTRC to analyze the call volume among all operators as well as to ensure accurate statistics. Report is prepared from the thorough analysis and examination of retrieved CDR from the terminal. Besides statistics of call from different tabular format are collecting from all operators and then in depth analysis & cross examination applies for call volume among all operators. Wrong information or mismatch can be detected through this process. Already CDR mismatches and misdeclaration has been detected and necessary directives have been issued to maintain ethical operational activities. It can be worked as a catalyst to ensure the true revenue from the operator end.

4 SIM BOX Detection System:

SIM Box Detection System has been established at BTRC in associated with the all mobile operators to discourage fraud registration and malicious users of illegal SIM Box. Recently increment of additional hits including virtual circuits has been rearranged into the SIM Box detection system as per BTRC directives. It will be effective for incremental detection of many suspicious numbers in the system.

5 Self Regulations System:

BTRC has taken necessary steps at different time to prevent illegal VoIP. As a part of this, various types of methods has been taken to detect and deactivate those SIM/RUIM that has been used in illegal VoIP. To detect the illegally used SIM/RUIM, BTRC has developed some logics which are known as self regulations system. Those logics are implemented every day by all mobile operators at a fixed time interval to detect illegally


used SIM/RUIM. As per direction of Commission it is mandatory for respective operator to deactivate to that SIM/RUIM. BTRC also change or extend those logics time to time by analyzing the situation. As a result, usage of SIM/RUIM in illegal VoIP is discouraged.

6 Regular Operational Activities:

Inspection is conducting into the operators’ premises licensed by BTRC. By this way, operators are becoming more conscious about proper utilization of their network. Also the concern official of BTRC can be acknowledged regarding the application of licensing condition, guideline and respective directives. Besides these inspection/investigation has been conducted according to the report of various newspapers and from different sources.

Video Conferencing

Commission has issued a directive on video conferencing for government and private organizations for domestic and international use. However, no tariff has been imposed for the domestic and non-commercial use. In the light of the above, currently many government and private organizations are continuing video conferencing with their branch and associate organizations. Demand of video conferencing is increasing day by day among corporate entities, educational institutions, government organizations and NGOs.

Internet Service Provider (ISP)

The role of ISPs has been instrumental in providing the latest technology services to meet the ever growing demands of clients. ISPs are playing a pivotal role in providing digital communications, spreading ICT education and increasing internet penetration in Bangladesh. Total Internet solutions; i.e. Dial UP, Cable, Wireless & DSL Broadband internet connection for home and corporate clients, data connectivity (L2/L3 Connectivity, IP-VPN & MPLS-VPN, MPLS & SDH) and other services like domain registration, web design, web hosting, managed network solutions, network security solutions, DNS Parking, video conferencing, email hosting, streaming and FTP server related services are being provided by the ISPs.

Currently Six types of ISPs are providing Service in Bangladesh. There are 129 Nationwide, 70 Central Zone and 76 Zonal Licensed ISPs.To provide better and quality service, there are also 477 Category A,B and C ISPs are pproviding Internet Service in District and thana level. ISPs have expended their service in most of the districts in Bangladesh.

At present 495 ISPs are operational; they are providing bandwidth to end users after collecting bandwidth from IIG operators.

SI. Type Of License Licensed ISP Operational ISP 1. Nationwide 129 105 2. Central Zone 70 54 3. Zonal 76 60 4. Category-A 325 221 5. Category-B 31 9 6. Category-C 91 46 Total 722 495


Data Information System (DIS)

Data Information System (DIS) is an online media to get operation related information of International Long Distance Cable (ILDC), International Internet Gateway (IIG), Internet Service Provider (Nationwide/Central Zone/Zonal) and Category (A/B/C). Presently, on the system, the ILDC and IIG operators are directly submitting the monthly bandwidth information. These lincensees are also submitting the general information, equipment and IP information to the Commission using DIS system. Registration process of ISP operators is going on.

After complete implementation of the system, information will be ensured quickly and it will help reduce the use of paper. Apart from providing information according to the needs of the parliamentary committees or ministries, the revenue collection of the government from IIGs will be iincreased significantly as the DIS system ensuring the information.

VoIP Service Provider (VSP)

With the view to facilitate international incoming calls, applications for VoIP Service Providers (VSP) license were invited in March 2012. A total of 1504 applications were received in this regard. After evaluation, BTRC issued 842 VSP licenses primarily duly approved by the government. Being directed by the government, BTRC issued another 40 VSP licenses in the second phase. Currently there are 881 VSP licenses in total. According to the licensing guideline, all VSPs are operating as non-facility based operator and each operator is allowed to use a maximum of 90 ports from only one IGW operator. Since there are only 23 IGW operators are operational, each IGW operator is allocated with a maximum of 90 VSP operators. Among those, IGW operators were primarily allowed to select 20 VSPs on their own choice the remaining 70 VSPs are assigned in phases by BTRC. If Any VSP operator applied for further changes of connectivity of IGW, commission c onsider it and give thepermission accordingly.


National Numbering Plan& Short Code

To meet the ever-growing challenges of the telecom industry and in conformity with the ITU standards, BTRC formulated the Numbering Plan in 2005. In the Numbering Plan, the dialing procedure follows ITU-T recommended E.164.

As per New Numbering Plan, the numbering patterns of different operators are as follows:

The E&O division allocates short codes to operators/ organizations for offering special/value added services. Short codes are special telephone numbers, significantly shorter than full telephone numbers that can be used to address SMS, MMS messages or dial up service from mobile phones or fixed phones.Short codes are designed to be easier to read and to remember than normal telephone numbers. Like telephone numbers, short codes are unique

Sl no Name of the operators Subscriber Number in Each Zone

BTCL 2-T-XYZ-ABCDE [100 (XY) exchanges of 10 Lac capacity in each Zone or even 1000 (XYZ) exchanges of 1 Lac Capacity]

1

M/s Pacific Bangladesh Telecom Ltd(Citycell)

11 – ABCDEFGH 100 million capacity for each all over country]

2

M/s Teletalk Bangladesh Ltd. 15 – ABCDEFGH3

M/s Airtel Bangladesh Ltd. 16 – ABCDEFGH4

M/s Grameenphone Ltd. 17 – ABCDEFGH5

M/s RobiAxiata Ltd. 18 – ABCDEFGH6

M/s Banglalink Digital CommunicatiosLtd.

19 – ABCDEFGH7

M/s. Westec Limited 31-T-XY-ABCDE 8

M/s. One Tel Communication Limited 33-T-XY-ABCDE9

M/s. Bangla Phone Limited 35-T-XY-ABCDE10

M/s. Tele Barta Ltd. 36-T-XY-ABCDE11

M/s. S.A Telecom System Ltd. 39-T-XY-ABCDE12

M/s. Jalalabad Telecom Limited 40-T-XY-ABCDE13

M/s. Integrated Service Limited 42-T-XY-ABCDE14

Broadband Wireless Access (BWA)

Internet Protocol Telephony Service Provider (IPTSP)

61X-ABCDEFG [10 (X) operators of 10 million capacity for each all over country]

96XX-ABCDEF[10 (XX) operators of 01 million capacity for each all over country or licensed zone]

15

16


to each operator at the technological level. Short codes are widely used for value-added services. As per Numbering Plan, level ‘1’ is used for accessing special/value added services like emergency services, supplementary services, enquiry and operator-assisted services etc. Some codes are also defined for intra operator network. BTRC is working on Intra Network Service Short code procedure.

Short codes allocated to different operators/organizations during 2016-2017 for different services are as follows:

1 Access to Information (a2i) Programme 104 ‘Government Service Information’

2 ¯^v¯’¨ I cwievi Kj¨vY gš¿Yvjq 103 Emergency Ambulance Service

3 S.A Telecom System Ltd. 123 Post Paid Billing

4 Information Communication Technology Division 999 National Help Desk Service

5 Bangladesh Railway 131 Railway Information Service

6 Ali Hospital 10602 Emergency Medical Service

7 Catharsis Medical Centre Ltd. 10612 Emergency Medical Service8 Bangladesh Telecommunication Regulatory Commission (BTRC) 2828 Customer Care Service

9 US-Bangla Airlines Ltd. 13605 Flight Information Service

10 Chittagong City Corporation 16104 Citizen Help Line

11 Shondhan.com 16171 ‘General Information Service

12 ZIP IT Ltd. 16214 ‘e-Infotainment (Music Radio, Video, App, Music, WAP, Games)’

13 Elite Technologies Ltd. 16355 Customer Care Service

14 I am digital Ltd. 16417 E-Information (Braking News, Funny/Famous Quotes, Life Style, Sports News)

15 Union Communications Ltd. 16418 ‘E-entertainment service (News Service, Sports Update, Follow/BlogService, Horoscope, Jokes)’

16 Stellar Digital Ltd. 16443 ‘e-entertainment Service (Breaking News, Music, Video, Ringtones, Life style, Soprt update)’

17 Software Shop Ltd. 16444 e service' (news, entertainment, iformation)

18 ProgGyan Ltd. 16445 ‘e-information (Knowledge base)’

19 Hash Tag Solutions 16446 ‘e-infotainment (Music, Jokes, News Update, Sports update, Horoscope, Tips, Ringtones, Video)’

20 E.B. Solutions Ltd. 16447 ‘e-information (Music, News update, Jokes, Horoscope, Ringtones, Love quote)’

21 Bangla Trac Ltd. 16448 ‘e-information (Music, News update, Jokes, Horoscope, Ringtones, Love quote)’

Sl no

Allocated

Short Code

Organization Name Type of Services


22 Avis Technologies Ltd. 16449 General Knowledge Service’

23 Digi Tech24 16450 ‘e-service (information, entertainment, news)’

24 New Eagle Video & VCD 16451 ‘e-infotainment (Music, Jokes, Horoscope, Tips, Ringtones, Video)’

25 AD65 Ltd. 16452 ‘e-infotainment (News update, Movie udater, Sports update, Software Clients Information)’

26 Public Health Services & Solutions Ltd. 16454 ‘Customer Care Service’

27 SmartGo Solution Ltd. 16455 ‘e-service (entertainment, information, e-marketing related information)’

28 next online limited 16456 ‘Customer Care Service’

29 Green Delta Insurance Company Ltd. 16457 ‘Customer Care Service’

30 Axiom Technologies Ltd. 16458 ‘e-information’

31 Bengal Communication Ltd. 16459 ‘Customer Care Service’

32 RobiAxita Ltd. 16460 ‘Robi Ticketing Service’

33 RNG Mobile Ltd. 16461 ‘e-infotainment (Music, Jokes, News Update, Sports update, Horoscope, Tips, Ringtones, Video)’

33 Six Generation IT Ltd. 16462 ‘e-infotainment (Weather update, Prayer Time, News, Jokes, Horoscope, Music, Job Alert)’

34 Aamra holdings Ltd. 16463 ‘Customer Care Service’

35 Bangladesh export import Co. Ltd. 16464 ‘Customer Care Service’

36 Traumalink Bangladesh Ltd. 16465 ‘e-information (medi care service)’

37 electro soft 16466 ‘e-infotainment (news update, sports update, music, tips, ringtone, jokes, horoscope)’

38 Ezzy Enterprise 16467 ‘Security/Emergency Alert Service’

39 M/s. Digital Solution 16468 ‘e-infotainment (news updates, sports upadate, tips, job alerts, music, ringtone, horoscope, jokes)’

40 ACI Logistics Ltd 16469 Call Centre service’

41 Japan Solartech (Bangladesh) Limited 16470 “Customar Care Service”

42 Contel Technology 16471 ‘e-entertainment (News update, Sports update, Music, ’

43 United Media Ltd. 16472 ‘Breaking News Service’

44 Inviews 16473 ‘e-entertainment (News update, Sports update, Music,Lifestyle, e-book, games, celebristynews,Video,)

45 Dhaka Bank Ltd. 16474 ‘Banking Service’

Sl no

Allocated

Short Code

Organization Name Type of Services


Cases filed and disposed against and on behalf of the Commission from the financial year 2010-2011 to 2016-2017:

Year wise Statistics of Cases filed and disposed against and on behalf of the Commission from the financial year 2010-2011 to 2016-2017:

Cases pending in the lower judiciary

BTRC takes legal action against any person for providing telecom service without any license or permit from the Commission. Generally, criminal action is taken against the offender by lodging G.R cases to the concerned police station. In order to achieve positive result in favor of Commission and to protect Government interest, this Directorate always guides and cooperates with the complainants and the investigation officers in the legal proceedings. Moreover, employees like Assistant Director to Director of the Commission submit their statements and documents in presence before the Court through appointed lawyer under section 80(7) of the Bangladesh Telecommunication Regulation Act, 2001. Inspite of having weakness in the investigation of technical issue made by police, absence of adequate witness before court, after recovering administrative fine Govt./Commission withdraw cases, absence of adequate information regarding absconding accused, Govt./Commission won 52.17% of the criminal cases. It is to be noted that the Commission lodges certificate cases as per the provisions of the Public Demands Recovery Act, 1913 and conducts such cases actively for recovery of outstanding against different non-compliant operator.

Commission actively conducts the suits filed against it. As a result, almost hundred percent judgments go in favor of the Commission. At present, the number of the total pending

Sl No1.

2.3.4.5.6.7.

Financial year2016-20172015-20162014-20152013-20142012-20132011-20122010-2011

Cases filed52304833205114

Cases disposed of1521275161812

2010

-2011

2011

-2012

2012

-2013

2013

-2014

2014

-2015

2015

-2016

2016

-2017

60

50

40

30

20

10

0

Cases Filed

Cases disposed


criminal cases lodged by the Commission in the lower judiciary is 155 (One hundred and fifty five), among these criminal cases under trial are 75, disposed of are 32 and civil cases under trial are 40, disposed of are 8 in number.

Approval of CS/FR in the illegal VoIP related criminal cases

According to section 61, 78 and relative sections of The Bangladesh Telecommunication Regulation Act, 2001, the authority has given to the law enforcement authority to take necessary legal action to prevent illegal VoIP. According to section 78(9) of The Bangladesh Telecommunication Regulation Act, 2001, investigation officer has obligation to take approval from the Commission to submit investigation report in the investigation of the offence of this Act. According to that, the officer powered by commission, Director General (LL), after analyzing case diary (CD), supplementary case diary (SCD), charge sheet (CS) or final report (FR) gives written approval or necessary legal order.

Cases pending in the higher judiciary

This Division conducts various cases filed against the Commission by any individual/ organization. It may be mentioned that the aggrieved persons generally seek relief by filing Writ of Mandamus and Writ of Certiorari under the writ jurisdiction of the Honorable High Court Division of the Supreme Court of Bangladesh. Relief is also sought by filing criminal revisions against the orders for framing of charge by the Session Courts. To contest the cases, LL Division prepares affidavit in opposition for filing to the concerned Bench and conducts the hearing through concerned law chamber. Besides, the preliminary tasks such as preparing letter of authorization for swearing the affidavit, power (Vakalatnama) and notice, and collection of all documents for making annexure to the concerned affidavit in opposition, are also performed by the LL Division. As a result, around 86.39% judgments are passed in favor of the Commission. From the establishment of the commission, a total of 372 (Three hundred and Seventy Two) cases were lodged in the Higher judiciary, in which 184 (One hundred and Eighty Four) cases are in hearing stage and 188 (One hundred and Eighty Eight) cases are disposed of in the Honorable High Court Division and Appellate Division of the Supreme Court of Bangladesh.

Administrative Fine

In case of any violation of any conditions of any license or directives or provisions of the Act/ Regulations by the licensee, LL Division issues a show cause notice to the concern licensee under section 31(l), 46(3)(c), 46(3)(d), 63(3), 64(3), 65 of the Bangladesh Telecommunication Regulation Act, 2001 and the related Licensing conditions for putting forward their statement. If the reply of the licensee is not satisfactory, it is placed to the Commission for taking decision of imposing fine to the concern licensee. Legal and Licensing Division execute the decision of the Commission.

Dispute Resolution

If any operator or a subscriber lodges a well-founded complaint to the Commission about another operator, the Commission may, within 7(seven) days of receipt of such complaints, direct the concerned party to redress/ resolve the grievance/ matter. The LL division may also summon the concerned operators to resolve the dispute amicably. If any dispute arises among the Licensees or Operators, the Commission may take step to resolve the matter under the provision of section 31(2)(f), 31(2)(r) of the Bangladesh


Telecommunication Regulation Act, 2001 and Regulation 10 of the Bangladesh Telecommunication Regulatory Commission (Interconnection) Regulations, 2004. It is obligatory for the licensees of the Commission to abide by the decision of the Commission regarding any dispute among the licensees. At present, there have some dispute resolution among the operators under process in the commission.

Success of BTRC in this year on some exceptional cases filed against Commission

1. Money Suit No. 33 of 2013 was filed against Commission claiming damages of 960 (Nine Hundred and Sixty) crore Tk. in the Court of 1st Joint District Judge, Dhaka by PSTN operator National Telecom Ltd., which was shut down by Commission in accusation of illegal VoIP activities. The Commission contested the suit and submitted written statement and plaint rejection petition. After long hearing, the learned Court was pleased to grant the plaint rejection petition in last 27 August 2015, submitted by the Commission. As a result, judgment passed in favor of Commission in the above mentioned suit.

2. Money Suit No. 32 of 2013 was filed against Commission claiming damages of 5,53,20,00,000 (Five Hundred Fifty Three crore and Twenty lac) Tk. in the Court of 1st Joint District Judge, Dhaka by PSTN operator WorldTel Bangladesh Ltd., which was shut down by Commission in accusation of illegal VoIP activities. The Commission contested the suit and submitted written statement and plaint rejection petition. After long hearing, the learned Court was pleased to grant the plaint rejection petition in last 27 August 2015, submitted by the Commission. As a result, judgment passed in favor of Commission in the above mentioned suit.

3. A Certificate Case was filed against Pacific Bangladesh Telecom Ltd. for the recovery of dues revenue of Commission. On the contrary, the Commission contested in the CPLA No. 2782 of 2016 arising out of Company Matter No. 167 of 2015 filed by the organization in the Honorable High Court Division. As a result, the Commission received 2,44,65,95,444 (Two Hundred Forty Four crore Sixty Five lac Ninety Five thousand Four hundred and Forty Four) Tk. from the organization.

4. The Commission contested the Writ Petition No. 830 of 2016 filed by PSTN operator WorldTel Bangladesh Ltd. for the activities of the cancellation of allocated spectrum of it in accusation of illegal VoIP activities. As a result, 7.4 MHz spectrum has been freed, which has a market value of about 1776 (One thousand Seven hundred Seventy Six) crore Tk. through the dismissal order of the Honorable High Court Division.

5. The Commission contested the 7 (Seven) Writ Petition filed by Bangla Phone Ltd. for taking different steps against it in accusation of providing NTTN service without license and under expired permit. As a result, the legality, reasonability, regularity and validity of the directions and activities of Commission have been proved through the dismissal order in all of the above mentioned Writ Petition by Honorable High Court Division. By this order, discipline in telecom sector has been ensured for the compliance of other operator in line with those directions and activities through the performance of proper role of Commission as telecom regulator.

Moreover, Commission resolved different issues in question through imposition and collection of administrative fine from non-compliant operator, resultantly concerned cases and disposed of. As a result, tendency for becoming non-compliant by the


operator has been decreased and huge amount of revenue deposited to Government Exchequer. About few hundreds crore Tk. of the Government has been collected through dues revenue collection related cases. Commission has saved about 1.5 thousand crore Tk. by actively conducted the cases filed against it for claiming compensation or damages. Opportunity also has been created to earn thousands crore Tk. through conducting cases relating to cancellation of spectrum allocation as well. As a result, almost hundred percent judgments go in favor of the Commission.

After all, discipline in telecom sector has been ensured for the compliance of other operator in line with the directions and activities through the performance of proper role of Commission as telecom regulator. As a result, it has been possible to maintain discipline and at a time orderly development of a telecommunication system has been ensured.

Licensing Directorate

Licensing directorate takes necessary steps to issue, renew, amend and cancel all kinds of licenses relating to telecommunication and to make different regulations under the provisions of The Bangladesh Telecommunication Regulation Act, 2001. Licensing directorate also implements all decisions of the Commission relating to licenses, with prior approval of the Government. These include issuance/ revalidation/ renewal/ suspension/ cancellation/ surrender/ amendment/ merger of licenses and amendment of licensing conditions. This directorate performs all activities relating to obtaining Government approval for invitation of application for licenses, acceptance of proposal, evaluation of application, issuance and renewal of license, to update the information relating to the licenses on BTRC website etc.

Activities of Licensing Directorate:

Some important activities of this directorate are as follows in a nut shell:

1) Implement all decisions of the Commission relating to licenses, with prior approval of the Government.

2) Invitation of application for licenses through advertisement.3) Acceptance of proposal for license and evaluation of application or proposal.4) Send the evaluation report of license to the Ministry. 5) Preparation of license as per the decision of Ministry. 6) Issuance all types of license. 7) Renewal all types of license.8) Receive and settle the annual endorsement of license.9) Issuing show-cause notice on violation of licensing conditions.10) Issuing all types of guidelines compiled by Commission.11) Assist to audit activities of Commission.12) Assist to preparation of different types of licensing report including annual report.13) Preserve and update all information regarding issuance and cancellation of license

and published on BTRC website.14) To take steps for implementation of the decision of Commission relating to issuance/

revalidation/ renewal/ suspension/ cancellation/ surrender/ amendment/ merger of licenses and amendment of licensing conditions.


15) Do all activities regarding impose of licensing conditions.16) To take steps to approve the different types of telecommunication service in

consistence with the policy of the Government.17) Name and address change of licensing organization.18) Present the agenda relating to license to the Commission meeting for decision. 19) Implement the decision of Commission meeting.20) Execute the Compulsory Implementation Order. 21) Preserve, deduct and release of Bank guarantee relating to roll out.22) Communication with ministry and implementation of the decision regarding license.23) Settle the application regarding share transfer.24) Settle the issue regarding merger of company.25) Do any other activities by order of superior authority.

Issuance of License:

The Bangladesh Telecommunication Regulatory Commission (Licensing Procedure) Regulations, 2004 (BTRC Regulation No. 1 of 2004) has compiled in view of issued license to the organization serving telecommunication service in consistent with and implementation of the Bangladesh Telecommunication Regulation Act, 2001. According to the said licensing regulation, license for telecommunication service has been issued by bidding/ auction and open procedure.

1. Open Licensing procedure:

The licenses for providing ISP, IPTSP call center, vehicle tracking, NTTN, NIX and VSAT services are issued by the Commission following the open licensing procedure. After receiving the applications for these licenses, a committee detailed by the Commission inspects the applicants’ establishment to verify the legal requirements and submit a report to the commission. A report basing on the committee’s proceeding is sent to the government for the approval for issuance of license. After obtaining approval of the government the license is issued from the Commission.

Here, the types of licenses issued by the Commission through open licensing procedure are given below as flowchart:

VSAT

ISP

VTS IPTSP

CyberCafe

NTTN

NIX

CallCenter

CpenLicensing


2.Bidding/auction licensing procedure:

These licenses are limited in number and are awarded through bidding system. Generally, the licenses are awarded according to the guidelines made for licensing procedure for every type of license. The Commission forms an evaluation committee for proper scrutiny and examination of applications applied for each type of license. The concerned evaluation committee evaluates all applications and recommends for the eligible applicants. This division sends the aforesaid views/ recommendation to the MoPTIT for obtaining prior approval of the government to take subsequent action. As a valuable and precious property of the country, spectrum related licenses are awarded by bidding or auction. The auction is done following the procedure described in the concerned guidelines which is duly approved by the Commission and the Government.

Here, the types of licenses issued by the Commission through bidding licensing procedure are given below on flowchart:


Since the formation time of Commission to 30th June, 2017 with the view of issuance of various license the following guidelines are issued:

PSTN

2G Cellular Mobile

Central Zone PSTN

IGW

ICX

IIG

PSTN Conversion

Infrastructure Sharing

BWA

NTTN

IPTSP

VTS

Call Center

ITC

SC

NIX

IGW

ICX

IIG

2G Cellular Mobile (Renewal)

VSP

3G

MNP

Regulatory and Licensing Guidelines for PSTN Operator License, 2004

Regulatory and Licensing Guidelines for GSM Cellular Mobile Telecommunication ServicesRegulatory and Licensing Guidelines for PSTN Services in Central ZoneRegulatory and Licensing Guidelines for International Gateway (IGW) ServicesRegulatory and Licensing Guidelines for Interconnection Exchange (ICX) ServicesRegulatory and Licensing Guidelines for International Internet Gateway (IIG) ServicesZonal PSTN License ‡_‡K National License G Conversion Kivi c×wZ I m¤¢ve¨ kZ©vejx

Amended Guidelines for Infrastructure Sharing

Regulatory and Licensing Guidelines for Broadband Wireless Access Services in Bangladesh

Regulatory and Licensing Guidelines for National Telecommunication Transmission NetworkRegulatory and Licensing Guidelines for Internet Protocol Telephony Service Provider LicenseRegulatory and Licensing Guidelines (Amended) for Vehicle Tracking Service

Amended Guidelines on Call Center Licensing

Regulatory and Licensing Guidelines for International Terrestrial Cable (ITC) Systems and Services inBangladeshRegulatory and Licensing Guidelines for SubmarineCable Systems and ServicesRegulatory and Licensing Guidelines for issuing License to National Internet Exchange

Regulatory and Licensing Guidelines for Invitation ofProposals/Offers for Issuing License for Establishing,Operating and Maintaining International Gateway (IGW) Services in Bangladesh

Regulatory and Licensing Guidelines for Invitation ofProposals/Offers for Issuing License for Interconnection Exchange (ICX) Services Establishing,Operating and Maintaining Services in Bangladesh

Regulatory and Licensing Guidelines for Invitation ofProposals/Offers for Issuing License for Establishing,Operating and Maintaining International Internet Gateway (IIG) Services in Bangladesh

Regulatory and Licensing Guidelines for Renewal ofCellular Mobile Phone Operator License forEstablishing, Operating and Maintaining Cellular Mobile Phone Systems and Services in Bangladesh

Regulatory and Licensing Guidelines for issuing License to VoIP Service Provider (VSP) in BangladeshRegulatory and Licensing Guidelines for Invitation ofProposals/Offers for Issuing License for Establishing,Operating and Maintaining 3G Cellular Mobile Phone Services in Bangladesh

Regulatory and Licensing Guidelines for Mobile Number Portability Services in Bangladesh.

BTRC/LL/New Cellular Mobile (218)/2005-1729, Dated: 05-10-2005BTRC/LL/Central Zone/PSTN (227)/2006-1916, Dated: 23-03-2006BTRC/LL/IGW(247)/2007-3447, Dated:08-10-2007BTRC/LL/ICX(248)/2007-3448, Dated: 08-10-2007BTRC/LL/IIG(249)/2007-3452, Dated: 16-10-2007BTRC/LL/PSTN Conversion (235)/2006-2996, Dated: 04-07-2007BTRC/LL/INF-Sharing (304)/2008-227, Dated: 07-07-2007

BTRC/LL/BWA(275)/2008-1033, Dated: 06-08-2008

BTRC/LL/NTTN(307)/2008-1346, Dated: 30-11-2008BTRC/LL/IP Telephony(276)/2008-260, Dated: 15-04-2009BTRC/LL/Vehicle Tracking (311)/2008-277,Dated: 26-04-2009BTRC/LL/Call Center/Licensing Procedure (268)/2008-503(1), Dated: 14-07-2009

BTRC/LL/ITC(369)/2008-178, Dated: 31-03-2011

BTRC/LL/SC(270)/2008-177, Dated: 31-03-2011BTRC/LL/NIX(387)/2011-845, Dated: 27-06-2012

BTRC/LL/IGW(383)/2011-699, Dated: 20-10-2011

BTRC/LL/ICX(384)/2011-700, Dated: 20-10-2011

BTRC/LL/IIG(385)/2011-701,Dated: 20-10-2011

BTRC/LL/Mobile/License Renewal(342)/2009-563, Dated: 11-09-2011

BTRC/LL/VSP(392)/2012-889,Dated: 22-07-2012

BTRC/LL/3G Guideline (394)/Part-1/2012-148, Dated:14-02-2013

14.32.0000.007.81.013.15.876, Dated:15-06-2016

Category Name of the Guidelines Issue No.


A brief description of the service of licenses issued by the Commission is provided below:

1. International Gateway (IGW) License: This license has been issued with the view to earn government revenue by routing international voice transmission through legal routes. IGW is switching system through which international voice can be received and transmitted. The traffic flow can be monitored in the IGW. The Commission has issued 23 (Twenty Three) IGW licenses with the prior approval of the Government. All IGW operators have been performing their activities abiding by rules & regulations.

2. Interconnection Exchange (ICX) License: For the convenience of call management of both international and domestic voice calls, ICX licenses have been issued. ICX refers to switching system which provides interconnection network among the existing/ future telecommunication network of the operators and allows monitoring, lawful interception facilities and roaming of number portability. The Commission issued 26 (Twenty Six) ICX licenses with the prior approval of the Government. All ICX operators have been performing their activities abiding by rules & regulations.

3. International Internet Gateway (IIG) License: IIG licenses have been issued in order to ensure proper use of internet bandwidth and to analyse different usage of the internet subscribers. IIG is a system through which data traffic is recieved and transmitted internationally. The Commission, with the prior approval of the Government has issued 35 (Thirty Five) IIG licenses. All IGW operators have been performing their activities abiding by rules & regulations.

4. Broadband Wireless Access (BWA) License: This license has been issued to link the rural people of the country with the information super highway by providing high speed data services along with the voice services through mobile phones. The aim of this license to introduce wireless broadband in the country to keep pace with the new technology. WiMAX is such a platform from where operators can provide newer value added services to the interest based people of the country. The Commission has issued 3 (Three) BWA licenses. All BWA operators have been performing their activities abiding by rules & regulations.

5. International Terrestrial Cable (ITC) License: The idea is to link up with the neighboring country and through them to connect with the international super highway i.e., submarine cable by laying optical fiber network within the country. Through this service, uninterrupted telecommunication services of both data and voice can be ensured around the globe. 7 (Seven) ITC licenses have been issued with the prior approval of the Government. All ITC operators have been performing their activities abiding by rules & regulations.

6. Public Switched Telephone Network (PSTN) Operator License: This license was issued in order to reach fixed phone services to the door steps of the people of the country in parallel to provide mobile phone services. In PSTN, people are served with telecommunication services by using wire and WLL system. The Commission has issued 12 (Twelve) PSTN licenses. All PSTN operators have been performing their activities abiding by rules & regulations.

7. National Telecommunication Transmission Network (NTTN) License: BTRC has issued NTTN licenses for building a unique and common telecommunication extension network and for its maintenance throughout the country. The main objective of this is to help making ‘Digital bangladesh’ by creating an opportunity for all


telecommunication service providers to use a country wide transmission network backbone.The Commission, with the prior approval of the Government has issued 5 (Five) NTTN licenses. All NTTN operators have been performing their activities abiding by rules & regulations.

8. Vehicle Tracking Services (VTS) License: This service enables to locate all types of transports of the entire country through mobile phone. The technology of GPS and cellular mobile phone system used in this field. 22 (Twenty Two) Vehicle Tracking Services licenses and 3 (Three) Vehicle Tracking Service Approval have been issued with the prior approval of the Government. All Vehicle Tracking Service Providers have been performing their activities abiding by rules & regulations.

9. Internet Protocol Telephony Service Provider (IPTSP) License: Internet Protocol Telephony is commonly known as IP Telephony by which voice calls can be transformed into data packets to transmit from one point to another through internet. Through this telecommunication system a voice call can be made in a cheap rate by using internet. The Commission, with the prior approval of the Government has issued 34 (Thirty Four) IPTSP licenses. All IPTSP operators have been performing their activities abiding by rules & regulations.

10. Internet Service Provider (ISP) License: ISP operators provide the service of dialup, cable, wireless and DSL broadband internet connection, data connectivity to various organizations and to individual subscribers. They also provide other services like domain registration, web design, web hosting, managed network solution, network security solution, DNS parking, video conference, e-mail hosting etc. The Commission issued 308 (Three Hundred Eight) ISP licenses with the prior approval of the Government. All ISP operators have been performing their activities abiding by rules & regulations.

11. Internet Service Provider including Cyber Café License: Small entrepreneurs can provide internet and cyber café service investing a short capital. Generally, cyber cafes are providing services in the city for reaching easy internet access to the urban people. The cyber cafés have been brought under the Licensing format to prevent the student folk from unexpected illegal activities by the unobstructed use of cyber café. The Commission, with the prior approval of the Government has issued 346 (Three Hundred Forty Six) Cyber Café licenses. All Cyber Café operators have been performing their activities abiding by rules & regulations.

12. Call Center License: A Call center can provide services like exchange of information, conducting business, marketing etc., to a third party by using telecommunication facilities and internet. Call center is one of the promising sectors of Bangladesh. Call Center was introduced as a new era of earning foreign exchange and to create employment opportunity in Bangladesh since 2008. Call Center service will expand further with the establishment of a redundant submarine cable in our country. The Commission issued 180 (One Hundred Eighty) Call Center licenses. Recently with the prior approval of the Government the Commission introduces call center registration instead of license by excluding call center from telecom service. In the mean time, 117 (One Hundred Seventeen) organizations have registered for providing different categories’ service related call center. It is expecting that for the above mentioned decision all kind of call center will developed and it will contribute in socio economic sector of the country. All Call Center operators have been performing their activities abiding by rules & regulations.


13. National Internet Exchange (NIX) License: National Internet Exchange is the neutral peering point of internet service providers. The main objective of having NIX is to ensure routing of domestic internet traffic. NIX would help the development of local contents, web hosting and ease the routing of domestic traffic and thereby would minimize use of international bandwidth to save foreign currency.The Commission, with the prior approval of the Government has issued 02 (Two) National Internet Exchange (NIX) licenses. All NIX operators have been performing their activities abiding by rules & regulations.

14. VoIP service Provider (VSP) License: VoIP is a voice conversation system over internet or internet network protocol. Here voice data are transmitted using packet switch network instead of dedicated circuit switch voice transmission line.The Commission, with the prior approval of the Government has issued 881 (Eight Hundred Eighty One) VoIP service Provider (VSP)licenses. All VSP operators have been performing their activities abiding by rules & regulations.

Status of the licenses in the year of 2016-2017

The Commission has issued various licenses in the financial year of 2016-2017 for providing various telecom services like National Telecommunication Transmission Network (NTTN), Vehicle Tracking Services, Internet protocol Telephony Service Provider, ISP and Call Center etc. A total of 268 (Two hundred sixty eight) different licenses were issued by the Commission in this financial year. The description is given below:

S/No.

1

2

3

4

5

6

7

8

9

10

11.

12.

No. of Issued License

05

03

01

03

03

04

145

07

41

48

01

07

268

Internet Service Provider- Nationwide

Internet Service Provider- Zonal (Central Zone)

Internet Service Provider- Zonal (South-East)

Internet Service Provider- Zonal (South-West)

Internet Service Provider- Zonal (North-East)

Internet Service Provider- Zonal (North-West)

Internet Service Provider including cyber cafe- Category A

Internet Service Provider including cyber cafe - Category B

Internet Service Provider including cyber cafe - Category C

Call Center Registration Certificate

VSAT-User

Vehicle Tracking Services

Total

Category of License


Statistics of the issued licenses by the Commission in the financial year of 2016-2017

The list of newly issued Nationwide ISP and Zonal ISP License in the year of 2016-2017

Name of licensee

Air Max

M/s. Skylink Solution International

Global Voice.Com

Advance Telecom

Bee Connection

Technocore bangladesh

M/s. Speed Net

Creativa IT

IT Next Technology

Shariatpur Online .Net

City Net IT

One Sky Communications Limited

Antaranga Dot Com Ltd

Planet Information Technology Solution Ltd

SK Traders

DB Technologies

Cosmopolitan Communications Ltd

Business Zone Limited

Triangle Services Limited

No.

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

License Number & Issue Date

14.32.0000.007.55.832.16.106, Date: 05-09-2016

14.32.0000.007.55.875.15.114, Date: 12-02-2017

14.32.0000.007.55.794.16.112, Date: 15-12-2016

14.32.0000.007.55.885.16.111, Date: 18-12-2016

14.32.0000.007.55.885.16.111, Date: 18-12-2016

14.32.0000.007.55.742.16.113, Date: 08-01-2017

14.32.0000.007.55.793.15.108, Date: 24-11-2016

14.32.0000.007.55.830.16.111, Date: 15-12-2016

14.32.0000.007.55.883.15.115, Date: 21-05-2016

14.32.0000.007.55.880.15.110, Date: 15-12-2016

14.32.0000.007.55.833.16.109, Date: 08-12-2016

14.32.0000.007.55.617.16.125, Date: 21-11-2016

14.32.0000.007.55.612.16.126, Date: 07-12-2016

14.32.0000.007.55.603.15.127, Date: 15-12-2016

14.32.0000.007.55.207.15.174, Date: 15-11-2016

14.32.0000.007.55.114.15.175, Date: 22-11-2016

14.32.0000.007.55.185.15.176, Date: 05-12-2016

14.32.0000.007.55.179.15.177, Date: 15-12-2016

14.32.0000.007.55.186.15.178, Date: 26-12-2016


The list of newly issued ISP including Cyber Cafe License in the year of 2016-2017

No. Name of licensee 1. Combined Soft2. Alamin Computer3. New Bangla Speed. Net4. Classic Network5. Seba It.

6. Alion Online7. Media Online8. I Smart Bd9. Vintag Network

10. JGC Broadband & Solution11. Best Online12. Goti Net13. J H Global Technology14. On Touch Computer15. Sun Online16. A-1Dot Ne17. IBD Communication18. Asianet Online Services19. Ava Bd Network20. Alifa Cyber Café21. Fast Net BD22. Duronto Online23. Next Generation Network BD24. Tejgoan Fiber Net25. Mahir Dot Net26. UK BD Corporation27. Automation System28. Cnet Communication29. Dhaka Online

License Number & Issue Date14.32.0000.007.56.231.15.234, Date: 11-07-2016 14.32.0000.007.56.331.15.236, Date: 27-07-2016 14.32.0000.007.56.334.15.235, Date: 24-07-201614.32.0000.007.56.233.15.240, Date: 31-10-201614.32.0000.007.56.324.15.237, Date: 24-10-201614.32.0000.007.56.347.15.238, Date: 24-10-201614.32.0000.007.56.348.15.239, Date: 24-10-201614.32.0000.007.56.263.15.247, Date: 15-11-201614.32.0000.007.56.326.15.242, Date: 60-11-201614.32.0000.007.56.344.16.241, date: 03-11-201614.32.0000.007.56.271.15.246, Date: 14-11-201614.32.0000.007.56.424.15.245, Date: 14-11-201614.32.0000.007.56.424.15.252, Date: 20-11-201614.32.0000.007.56.424.15.253,Date: 20-11-201614.32.0000.007.56.346.15.254, Date: 23-10-201714.32.0000.007.56.381.15.250, Date: 17-11-201614.32.0000.007.56.381.15.249, Date: 17-11-201614.32.0000.007.56.381.15.248, Date: 17-11-201614.32.0000.007.56.398.15.251, Date: 17-11-201614.32.0000.007.56.235.15.263, Date: 24-10-201614.32.0000.007.56.275.15.265, Date: 24-10-201614.32.0000.007.56.424.15.253, Date: 24-10-201614.32.0000.007.56.268.15.261, Date: 24-10-201614.32.0000.007.56.280.15.259, Date: 24-10-201614.32.0000.007.56.318.15.255, Date: 24-10-201614.32.0000.007.56.345.15.256, Date: 24-10-201614.32.0000.007.56.336.15.260, Date: 24-10-201614.32.0000.007.56.455.15.262, Date: 24-10-201614.32.0000.007.56.397.15.266, Date: 24-10-2016

30. Reign ICT31. Desh Online32. Micro Link Communication33. Quick Net BD34. My Net System

3536373839404142434445464748495051

14.32.0000.007.56.254.15.257, Date: 24-10-201614.32.0000.007.56.262.15.258, Date: 24-10-201614.32.0000.007.56.255.15.268, Date: 28-11-201614.32.0000.007.56.292.15.272, Date: 29-11-201614.32.0000.007.56.288.15.269, Date: 28-11-201614.32.0000.007.56.418.15.270, Date: 28-11-201614.32.0000.007.56.257.15.271, Date: 28-11-201614.32.0000.007.56.267.15.267, Date: 28-11-201614.32.0000.007.56.279.15.280, Date: 29-11-201614.32.0000.007.56.508.15.278, Date: 29-11-201614.32.0000.007.56.430.15.281, Date: 01-12-201614.32.0000.007.56.245.15.274, Date: 29-11-201614.32.0000.007.56.448.15.273, Date: 29-11-201614.32.0000.007.56.419.15.279, Date: 29-11-201614.32.0000.007.56.416.15.277, Date: 29-11-201614.32.0000.007.56.496.15.276, Date: 29-11-201614.32.0000.007.56.296.15.275, Date: 29-11-201614.32.0000.007.56.302.15.283, Date: 01-12-201614.32.0000.007.56.251.15.288, Date: 01-12-201614.32.0000.007.56.919.15.285, Date: 01-12-201614.32.0000.007.56.236.15.284, Date: 01-12-201614.32.0000.007.56.427.15.282, Date: 01-12-2016

Extreme NetTaltola.NetPCA OnlineCyber CityMostofa Trade CorporationI nox Net CommunicationSuper Link It SolutionApon Computer Training InstituteDigital CommunicationExtreme Net 1 F4 Internet SolutionsBoishakhee NetNet Zone ComputersFast NetUTSO CommunicationNR Falcon OnlineLook Media Network


Low Speed Network Global Network S Link Multi Net Turka Link Enterprise ABC Net Bit Net Technology Sreejon Online.Com Home Link Business Corner Brothers Internet SM Network Voyager Internet Service E-Jogajog Btek Limited Wink Communication IP-Link Network Mixon Online Click Comuunication Akbor Power Net Mars Computer Net Bani net works Ltd MS Technology Ideal Communication Services Active Network Pollobi Online Smart Digital Mega Net Systems IT Communication City.Net Expert Online Fast track BD.Net Sky Link Broadband Internet GK Network RL café net Speed Link Maisha Net

52

5354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107

14.32.0000.007.56.453.15.286, Date: 01-12-2016

14.32.0000.007.56.229.15.287, Date: 01-12-201614.32.0000.007.56.408.15.294, Date: 18-12-201614.32.0000.007.56.247.15.299, Date: 19-12-201614.32.0000.007.56.461.15.298, Date: 19-12-201614.32.0000.007.56.449.15.300, Date: 19-12-201614.32.0000.007.56.351.15.289, Date: 12-12-201614.32.0000.007.56.291.16.320, Date: 12-12-201614.32.0000.007.56.360.15.300, Date: 19-12-201614.32.0000.007.56.237.15.290, Date: 14-12-201614.32.0000.007.56.4818.15.297, Date: 19-12-201614.32.0000.007.56.445.15.293, Date: 19-12-201614.32.0000.007.56.355.15.295, Date: 19-12-201614.32.0000.007.56.903.15.296, Date: 19-12-201614.32.0000.007.56.305.16.291, Date: 19-12-201614.32.0000.007.56.224.15.309, Date: 08-01-201714.32.0000.007.56.252.15.292, Date: 19-12-201614.32.0000.007.56.282.16.359, Date: 16-12-201614.32.0000.007.56.388.15.303, date: 28-12-201614.32.0000.007.56.382.15.302, date: 26-12-201614.32.0000.007.56.216.15.310, date: 08-01-201714.32.0000.007.56.259.15.307, date: 05-01-201714.32.0000.007.56.494.15.308, date: 08-01-201714.32.0000.007.56.284.15.306, date: 02-01-201714.32.0000.007.56.383.15.304, date: 02-01-201714.32.0000.007.56.479.15.305, date: 02-01-201714.32.0000.007.56.908.16.319, date: 12-12-201614.32.0000.007.56.274.15.323, date: 23-01-201714.32.0000.007.56.460.15.311, date: 08-01-201714.32.0000.007.56.392.15.313, date: 11-01-201714.32.0000.007.56.286.15.321, date: 19-01-201714.32.0000.007.56.261.15.334, date: 26-01-201714.32.0000.007.56.921.16.318, Date: 12-01-201714.32.0000.007.56.503.15.336, Date: 26-01-201714.32.0000.007.56.246.15.314, Date: 11-01-201714.32.0000.007.56.904.16.312, Date: 11-01-201714.32.0000.007.56.497.16.315, Date: 11-01-201714.32.0000.007.56.361.16.322, Date: 23-01-201714.32.0000.007.56.504.16.317, Date: 12-01-201714.32.0000.007.56.294.16.344, Date: 01-02-201714.32.0000.007.56.346.16.328, Date: 25-01-201714.32.0000.007.56.335.16.330, Date: 25-01-201714.32.0000.007.56.499.16.327, Date: 25-01-201714.32.0000.007.56.474.16.335, Date: 26-01-201714.32.0000.007.56.320.16.333, Date: 25-01-201714.32.0000.007.56.313.16.339, Date: 30-01-201714.32.0000.007.56.283.16.325, Date: 24-01-201714.32.0000.007.56.499.16.326, Date: 25-01-201714.32.0000.007.56.483.16.329, Date: 25-01-201714.32.0000.007.56.915.16.324, Date: 24-01-2017

14.32.0000.007.56.493.16.331, Date: 25-01-201714.32.0000.007.56.317.16.332, Date: 25-01-201714.32.0000.007.56.354.16.341, Date: 31-01-201714.32.0000.007.56.341.16.338, Date: 29-01-201714.32.0000.007.56.329.16.347, Date: 05-02-201714.32.0000.007.56.357.16.340, Date: 30-01-2017

AG CommunicationMSN Technology BangladeshHossain Business Center AbroadHi-Tech Online ServicesNetlink BDFast Cyber NetworkSegunBagicha Safenet OnlineOne Tech CommunicationSpeed OnlineActive MultimediaFuture Tech BroadbandSky NetWeb NetSafia OnlineFair NetFM Cyber CafeFiber CommunicationAdel Online TechnologyNetworking & Telecommunication Linked Group


108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163

Net Two Home BDAftab Nagar Online Services(ANOS)Net View Online ServiceIT NetPC NetCyber Hub LtdZS NetSA Cyber NetSarder Communications & Training CenterIt FutureNet VisionBD MaxJatrabari OnlineTouch Off NetworkNA InternetAmader NetworkQuick OnlineThe 1 Web SolutionAthoy Cyber NetGSM NetworkUnivision TechnologyMahin OnlineTaqwa ITWeb SolutionAsian CommunicationSS InternetMega City LinkStar NetworkPulse CommunicationReal Station BroadbandCity Net Internet SongjogSmart NetM/s. Evoluation NetBanasreee Dot NetNikunja CommunicationSkynet Online BdDesh CommunicationM/s. Net ConnectM/s. Speed LinksM/s. Mux TechnologiesM/s. Zubair IT ExpertM/s. Green Broadband Network ServiceM/s. Unique OnlineM/s. Empowering NetM/s. City Net & CommunicationShihab ITFair Vision Broadband InternetCreation OnlineNet ZoneMoheshpur TelecomHello MultimediaSky Link NetAllef NetworkToranga NetPabna Fiber NetJ S Technology

14.32.0000.007.56.482.16.337, Date: 29-01-201714.32.0000.007.56.468.16.342, Date: 31-01-201714.32.0000.007.56.289.16.369, Date: 14-03-201714.32.0000.007.56.472.16.343, Date: 01-02-201714.32.0000.007.56.290.16.350, Date: 05-02-201714.32.0000.007.56.918.16.345, Date: 02-02-201714.32.0000.007.56.343.16.349, Date: 05-02-201714.32.0000.007.56.905.16.358, Date: 14-02-201714.32.0000.007.56.323.16.366, Date: 05-03-201714.32.0000.007.56.248.16.351, Date: 05-02-201714.32.0000.007.56.248.16.351, Date: 06-02-201714.32.0000.007.56.349.16.368, Date: 14-03-201714.32.0000.007.56.359.16.348, Date: 05-02-201714.32.0000.007.56.385.16.355, Date: 07-02-201714.32.0000.007.56.350.16.352, Date: 07-02-201714.32.0000.007.56.391.16.353, Date: 07-02-201714.32.0000.007.56.352.16.354, Date: 07-02-201714.32.0000.007.56.924.16.357, Date: 14-02-201714.32.0000.007.56.410.16.360, Date: 22-02-201714.32.0000.007.56.339.16.232, Date: 16-06-201714.32.0000.007.56.922.16.356, Date: 13-02-201714.32.0000.007.56.911.16.365, Date: 27-02-201714.32.0000.007.56.250.16.361, Date: 22-02-201714.32.0000.007.56.303.16.363, Date: 23-02-201714.32.0000.007.56.340.16.364, Date: 23-02-201714.32.0000.007.56.346.16.362, Date: 22-02-201714.32.0000.007.56.266.15.370, Date: 15-03-201714.32.0000.007.56.426.16.367, Date: 14-03-201714.32.0000.007.56.386.16.371, Date: 16-03-201714.32.0000.007.56.239.16.372, Date: 05-04-201714.32.0000.007.56.278.16.373, Date: 11-04-201714.32.0000.007.56.501.16.374, Date: 12-04-201714.32.0000.007.56.281.16.375, Date: 09-05-201714.32.0000.007.56.269.16.377, Date: 21-05-201714.32.0000.007.56.270.16.376, Date: 21-05-201714.32.0000.007.56.273.16.378, Date: 05-06-201714.32.0000.007.56.285.16.379, Date: 14-06-201714.32.0000.007.56.353.16.380, Date: 22-06-201714.32.0000.007.56.550.16.32, Date: 11-11-2016 14.32.0000.007.56.569.16.33, Date: 02-01-2017 14.32.0000.007.56.568.15.34, Date: 25-01-201714.32.0000.007.56.556.16.35, Date: 25-02-201714.32.0000.007.56.571.16.36, Date: 16-02-201714.32.0000.007.56.562.16.37, Date: 26-02-201714.32.0000.007.56.548.16.38, Date: 05-04-201714.32.0000.007.56.787.16.243, Date: 10-11-2016 14.32.0000.007.56.805.16.244, Date: 10-11-2016 14.32.0000.007.56.753.15.53.74, Date: 13-11-201614.32.0000.007.56.753.15.53.75, Date: 22-11-201614.32.0000.007.56.753.15.791.80, Date: 24-11-201614.32.0000.007.56.753.15.815.79, Date: 24-11-201614.32.0000.007.56.753.15.815.77, Date: 24-11-201614.32.0000.007.56.790.15.78, Data: 24-11-201614.32.0000.007.56.814.16.81, Date: 24-11-201614.32.0000.007.56.8833.16.87, Date: 29-11-201614.32.0000.007.56.808.15.84, Date: 29-11-2016


The list of newly issued Vehicle Tracking Services (VTS) in the year of 2016-2017

163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193

J S TechnologySpeed BroadbandSoha Broadband internetAdorsho online NetworkAsian NetworkSaif Telecom BdStar Internet ServiceFast OnlineD Net ServiceNandina Dot NetMadbar Internet Service CableNahid TelecomFlynet Networking SystemLaksam OnlineJoypara OnlineHarun ConstructionSmart Zone CommShibchar Digital NetFair Vision BroadbandShihab ItHasib IT LinkElma MultimediaMicro Link3G Point InternetChadpur NetNet IT SolutionKhan OnlineJamalpur OnlineAdvance TechnologyFeni Fiber NetMars Network

14.32.0000.007.56.808.15.84, Date: 29-11-201614.32.0000.007.56.840.16.83, Date: 29-11-201614.32.0000.007.56.868.15.85, Date: 29-11-201614.32.0000.007.56.811.15.86, Date: 29-11-201614.32.0000.007.56.822.16.82, Date: 29-11-201614.32.0000.007.56.789.15.88, Date: 01-12-201614.32.0000.007.56.857.15.89, Date: 01-12-201614.32.0000.007.56.209.15.94, Date: 19-12-201614.32.0000.007.56.794.15.316, Date: 11-01-201714.32.0000.007.56.786.15.93, Date: 19-12-201614.32.0000.007.56.783.15.92, Date: 19-12-201614.32.0000.007.56.872.15.90, Date: 14-12-201614.32.0000.007.56.855.15.95, Date: 19-12-201614.32.0000.007.56.807.16.98, Date: 05-01-201714.32.0000.007.56.867.15.97, Date: 01-01-201714.32.0000.007.56.785.15.100, Date: 24-01-201714.32.0000.007.56.785.15.91, Date: 29-12-201614.32.0000.007.56.788.15.76, Date: 24-11-201614.32.0000.007.56.872.15.90, Date: 10-11-201614.32.0000.007.56.787.15.244, Date: 10-11-201614.32.0000.007.56.806.16.102, Date: 29-01-201714.32.0000.007.56.798.16.99, Date: 23-01-201714.32.0000.007.56.827.16.101, Date: 25-01-201714.32.0000.007.56.856.16.103, Date: 29-02-201714.32.0000.007.56.874.16.105, Date: 26-02-201714.32.0000.007.56.865.16.106, Date: 05-03-201714.32.0000.007.56.754.15.107, Date: 27-03-201714.32.0000.007.56.839.16.108, Date: 10-04-201714.32.0000.007.56.854.16.104, Date: 13-02-201714.32.0000.007.56.863.16.109, Date: 08-05-201714.32.0000.007.56.858.16.112, Date: 13-06-2017

Name of licensee

IFAD Information & Technology Ltd

Linkxtek Limited

Solution World Limited

Green IT Solution

PixelNet Technologies Ltd.

Linkxtek Limited

Star Tech


14.32.0000.007.58.033.16.24, Date: 08-01-2017

14.32.0000.007.58.031.15.27, Date: 19-02-2017

14.32.0000.007.58.026.15.25, Date: 06-02-2017

14.32.0000.007.58.027.15.28, Date: 22-02-2017

14.32.0000.007.58.032.16.26, Date: 14-02-2017

14.32.0000.007.58.031.15.27, Date: 07-05-2017

14.32.0000.007.58.035.15.30, Date: 03-07-2017

No

1.

2.

3.

4.

5.

6.

7.


The list of newly issued Call Center Registration Certificate in the year of 2016-2017

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

20.

21.

22.

23.

24.

25.

26.

27.

28.

29.

30.

31.

32.

33.

34.

35.

36.

37.

38.

39.

40.

41.

42.

43.

44.

45.

46.

47.

48.

Prime Resource Solution Ltd

Field Nation Ltd

M/s One Stop Media & Entertainment

Technology Soft Zone Ltd.

M/s Euro-Vigil Business Solutions.

Encom Valley Ltd

M/s SPOC Communication Services.

Dnet

Mir Technologies Ltd.

Kinship Solution

eRED Technologies Limited

S S Agro And Fisheries

Marie Stopes Bangladesh

Nano Tech Solution and Consultancy Ltd.

Multimedia Content & Communications Ltd.

Green Tech Solutions

Salaam Network Solutions Limited

MKM Corporation Ltd

Uddom Business Services Limited

Cubic Markating Limited

M/s. Mahir Tahsin Enterprise

Tech Valley Networks Ltd

Bangla Trac Limited

White Cloud Technogies

Business Networking Solution

Net71 Communication Ltd

O & A IT international Call Center Limited

Levin Tel Limited

Cloud World Limited

Regent KCS Ltd.

Tele Plus IT solution

ISON BPO Bangladesh Limited

The Cubicle

Chaklader Corp

I-Venture Limited

Redsun Call Centre

Techno World BD

Imam Enterprise

4DL Bangladesh Ltd

Zik Desk

24x7 Tele Services

UK Business Solution Ltd.

Ubrella Outsource (Pvt) LTD

Eicra Soft Ltd

Xumra Communication Technology

MF Asia Ltd.

Cpaital Fashion Ltd.

HN It Care

14.32.0000.007.57.354.16.149, Date: 16-08-2016

14.32.0000.007.57.357.16.150, Date: 17-08-2016

14.32.0000.007.57.356.16.151, Date: 18-06-2016

14.32.0000.007.57.347.16.152, Date: 21-08-2016

14.32.0000.007.57.355.16.153, Date: 23-08-2016

14.32.0000.007.57.349.16.154, Date: 23-08-2016

14.32.0000.007.57.358.16.155, Date: 28-08-2016

14.32.0000.007.57360.16.156, Date: 10/2/2016

14.32.0000.007.57.355.16.157, Date: 10/2/2016

14.32.0000.007.57.351.16.158, Date: 10/2/2016

14.32.0000.007.57.362.16.159, Date: 10/2/2016

14.32.0000.007.57.363.16.160, Date: 10/2/2016

14.32.0000.007.57.364.16.161, Date: 10/2/2016

14.32.0000.007.57.371.16.162, Date: 15-12-2016

14.32.0000.007.57.368.16.163, Date: 15-12-2016

14.32.0000.007.57.374.16. 164, Date: 15-12-2016

14.32.0000.007.57.365.16.165, Date: 15-12-2016

14.32.0000.007.57.367.16.166, Date: 15-12-2016

14.32.0000.007.57.359.16.167, Date: 15-12-2016

14.32.0000.007.57.372.16.168, Date: 15-12-2016

14.32.0000.007.57.3373.16.169, Date: 18-12-2016

14.32.0000.007.57.366.16.170, Date: 18-12-2016

14.32.0000.007.57.369.16.171, Date: 19-12-2016

14.32.0000.007.57.370.16.172, Date: 26-12-2016

14.32.0000.007.57.380.17.173, Date: 16-01-2017

14.32.0000.007.57.376.16.174, Date: 19-01-2017

14.32.0000.007.57.379.16.175, Date: 22/01/2017

14.32.0000.007.57.378.16.176, Date: 23-01-2017

14.32.0000.007.57.375.16.177, Date: 29-01-2017

14.32.0000.007.57.384.17.178, Date: 07-02-2017

14.32.0000.007.57.381.16.179, Date: 07-02-2017

14.32.0000.007.57.386.17.180, Date: 22-02-2017

14.32.0000.007.57.387.17.181, Date: 23-02-2017

14.32.0000.007.57.385.16.182, Date: 05-03-2017

14.32.0000.007.57.388.17.183, Date: 05-03-2017

14.32.0000.007.57.383.17.184, Date: 06-03-2017

14.32.0000.007.57.389.17.185, Date: 09-04-2017

14.32.0000.007.57.395.17.186, Date: 17-04-2017

14.32.0000.007.57.3394.17.187, Date: 17-04-2017

14.32.0000.007.57.392.17.188, Date: 18-04-2017

14.32.0000.007.57.352.17.189, Date: 20-04-2017

14.32.0000.007.57.352.17.190, Date: 08-05-2017

14.32.0000.007.57.397.17.191 Date: 08-05-2017

14.32.0000.007.57.391.17.192, Date: 16-05-2017

14.32.0000.007.57.396.17.193, Date: 24-05-2017

14.32.0000.007.57.398.17.194, Date: 13-06-2017

14.32.0000.007.57.404.17.195, Date: 20-06-2017

14.32.0000.007.57.401.17.196, Date: 22-06-2017

No Name of licensee License Number & Issue Date


Status of Different Active Licenses:

The list of different licenses issued from BTRC that are active as on 30 June, 2017 is mentioned below:

Statistics of issued license by the Commission:

S/No. Category of License No. of Licensee1.2.3.4.5.6.7.8.9.10.11.12.13.14.15.16.17.18.19.20.21.22.23.24.25.26.

2326352364712525302213499752781783205521181881

International Gateway (IGW)Interconnection Exchange (ICX)International Internet Gateway (IIG)National Internet Exchange (NIX)Broadband Wireless Access (BWA)Cellular Mobile Telecom Operator3G Cellular Mobile Phone Service OperatorInternational Terrestrial Cable (ITC)Public Switch Telephone Network (PSTN) OperatorNationwide Telecommunication Transmission Network (NTTN)Vehicle Tracking Services (VTS)Internet Protocol Telephony Service Provider- NationwideInternet Protocol Telephony Service Provider- Central ZoneInternet Protocol Telephony Service Provider- ZonalInternet Service Provider-NationwideInternet Service Provider-Central ZoneInternet Service Provider-ZonalInternet Service Provider including Cyber Café-Category-AInternet Service Provider including Cyber Café-Category-BInternet Service Provider including Cyber Café-Category-CVSAT-UserVSAT-ProviderVSAT-Provider with HubCall Center LicenseCall Center Registration CertificateVoice Over Internet Protocol (VoIP) Service Provider (VSP)

Total 1981

0

200

400

600

800

1000

23 26 35 6 4 3 2 7 5

308

34 25 30

378202

881

12

Active License


The Year-Based Developing Images of License is issued by the Commission from starting to 30 June, 2017

Share Transfer and Merger of Licensee of the year of 2016-2017

On receipt of an application from any operator regarding transfer of their share or to merge with other operator/ company/ entity, LL division, on behalf of the Commission, examines the application in reference to section 37(2)(i) of The Bangladesh Telecommunication Regulation Act, 2001. If the applicant fulfills the conditions mentioned therein, the report is forwarded to the MoPTIT for prior approval of government.

License Cancellation, Withholding and Issuance of Enforcement Order

If any Licensee/ Operator fail to comply with or violate any of the applicable licensing conditions of The Bangladesh Telecommunication Regulation Act, 2001, the LL division takes steps for cancellation/ withholding as per section 46 of The Bangladesh Telecommunication Regulation Act, 2001. The process requires the LL division to issue a show cause notice to the licensee asking him/ her to explain within 30 (Thirty) days specifying the reasons as to why the license will not be cancelled/ suspended. If the licensee does not reply or if the reply given by the licensee/ operator is not considered satisfactory, then the matter is sent as a report to MoPTIT according to the provisions laid in section 46 (3) of the Act. The Commission takes necessary action basing on the government decision.

Statistics of Issuance of License based on number

2,200

1,650

1,100

550

0

2003

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

2004 20052006

20072008

20092010

20112012

20132014

20152016


Besides, if any licensee/ holder of a certificate or permit violates any provision of this Act or its regulations or any other condition of operation or service provision as provided in the license/ permit or has procured the license/ permit/ technical acceptance certificate by furnishing a false information, the Commission may direct the licensee/ holder of the permit or certificate to show cause within 30 days as to why an enforcement order shall not be issued license/ permit/ certificate shall not be cancelled. If the licensee fails to reply or if the reply given is not deemed satisfactory, then a decision is sought on the matter from the Commission under section 63(3) of the Act. This Division also informs the licensee/ operator of decision of the Commission regarding any permit or administrative fines/ suspension/ cancellation.

The list of Cancelled IGW License in the year of 2016-2017

The list of Cancelled IIG License in the year of 2016-2017

No1

2

Name of LicenseeApple GlobalTel Communications Ltd.Bestec Telecom Limited

Licensee Number and Issue dateBTRC/LL/IGW(10)Apple/2012-10, date: 12-04-2012BTRC/LL/IGW(25)Bestec/2012-25, date: 25-10-2012

No1

2

Name of LicenseeFM-Spectrum Telecom LimitedIntegrated Business Systems & Solutions (Pvt.) Ltd.

Licensee Number and Issue dateBTRC/LL/IIG(24)FM-Spectrum/2012-24, dated: 12-04-2012BTRC/LL/IIG(13)Integrated Business/2012-13, dated: 12-04-2012


The list of Cancelled ISP Including Cyber Cafe License in the year of 2016-2017

No1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

20.

21.

22.

23.

24.

25.

26.

27.

28.

29.

30.

Name of licenseeM/S. Matrix Online

M/S. Global-Soft Cyber Café

M/s. Unilink

M/s. Mak-Link

Eriksson Technologies (Pvt.) Ltd.

MSN Technology (BD) Ltd.

ASK Net Technologies

M/s. Netgate Online

M/s. Hi-Tech Online

M/s. NSM Software

M/s. Appolo Computers

M/s. Cyber World Link

M/s. The Computer

M/s. Techpark

M/s. Reliance Network

M/s. Star Computer & Network

M/s. Silicon (BD)

M/s. Hi-Link Computer Network

M/s. 3G Networks Technology

M/s. Optic Technologies

M/s. Intrepid International

M/s. Easynet Systems

M/s. M Tel

M/s. Future Communication & Network

M/s. WideMax Communications

M/s. Protiva Computers

M/s. Speednet Cyber Café

M/s. Farhan Cyber Café

M/s. Smart Cyber Café

M/s. Business Zone

License Number & Issue DateBTRC/LL/ISP-Cyber(3)Cat:A (Matrix Online)/2009-03, Dated: 03-02-2009

BTRC/LL/ISP-Cat:A(11) Global-Soft/2009-1, Dated: 03-02-2009

BTRC/LL/ISP-Cat:A(19) Unilink/2009-19, Dated: 08-04-2009

BTRC/LL/ISP-Cat:A(26)Mak-Link/2009-25, Dated: 08-04-2009

BTRC/LL/ISP-Cat:A(28) Eriksson/2009-26, Dated: 08-04-2009

BTRC/LL/ISP-Cat:A(29)MSN /2009-27, Dated: 08-04-2009

BTRC/LL/ISP-Cat:A(30)ASK Net/2009-28, Dated: 08-04-2009

BTRC/LL/ISP-Cat:A(31)Netgate/2009-29, Dated: 08-04-2009

BTRC/LL/ISP-Cat:A(40)Hi-Tech/2009-39, Dated: 11-06-2009

BTRC/LL/ISP-Cat:A(41)NSM /2009-40, Dated: 11-06-2009

BTRC/LL/ISP-Cat:A(50) Appolo/2009-46, Dated: 11-06-2009

BTRC/LL/ISP-Cat:A(51)Cyber /2009-47, Dated: 11-06-2009

BTRC/LL/ISP-Cat:A(53) Computek/2009-48, Dated: 11-06-2009

BTRC/LL/ISP-Cat:A(57) Techpark/2009-52, Dated: 11-06-2009

BTRC/LL/ISP-Cat:A(63) Reliance/2009-57, Dated: 11-06-2009

BTRC/LL/ISP-Cat:A(65)Star /2009-59, Dated: 11-06-2009

BTRC/LL/ISP-Cat:A(67) Silicon/2009-60, Dated: 11-06-2009

BTRC/LL/ISP-Cat:A(52)Hi-Tech/2009-63, Dated: 15-06-2009

BTRC/LL/ISP-Cat:A(66)3G /2009-64, Dated: 15-06-2009

BTRC/LL/ISP-Cat:A(68)Optic /2009-65, Dated: 15-06-2009

BTRC/LL/ISP- Cat:A (71) Intrepid/2009-68, Dated: 15-06-2009

BTRC/LL/ISP- Cat:A (74) Easynet/2009-70, Dated: 15-06-2009

BTRC/LL/ISP-Cat:A(75)M Tel/2009-75, Dated: 26-07-2009

BTRC/LL/ISP-Cat:A(A)Future /2009-77, Dated: 09-08-2009

BTRC/LL/ISP-Cat:A(80) WideMax/2009-80, Dated: 09-08-2009

BTRC/LL/ISP-Cat:A(81) Protiva/2009-81, Dated: 09-08-2009

BTRC/LL/ISP-Cat:A(82) Speednet/2009-82, Dated: 09-08-2009

BTRC/LL/ISP-Cat:A(85) Farhan/2009-85, Dated: 09-08-2009

BTRC/LL/ISP-Cat:A(86) Smart/2009-86, Dated: 09-08-2009

BTRC/LL/ISP-Cat:A(88) Business/2009-87, Dated: 09-08-200931.

32.

33.

34.

35.

36.

37.

38.

39.

40.

41.

42.

43.

M/s. Link Net

M/s. Globus Cyber Café

M/s. Agila Networks & Communication

M/s. Banglaspeed.Net

M/s. Rain Communication

M/s. Design Idea

M/s. Digitech Cyber Café

M/s. Pallabi Business Services

M/s. Dhaka City Link

M/s. No Wire BD

M/s. SM Computer Institute.

Micro Leads Limited.

M/s. Online Link

BTRC/LL/ISP-Cat:A(89)Link Net/2009-88, Dated: 09-08-2009

BTRC/LL/ISP-Cat:A(90) Globus/2009-89, Dated: 09-08-2009

BTRC/LL/ISP-Cat:A(96)Agila /2009-95, Dated: 16-08-2009

BTRC/LL/ISP-Cat:A(97) Bangla/2009-96, Dated: 24-08-2009

BTRC/LL/ISP-Cat:A(98)Rain /2009-97, Dated: 13-10-2009

BTRC/LL/ISP-Cat:A(101) Design/2009-100, Dated: 25-11-2009

BTRC/LL/ISP-Cat:A(102) Digitech/2009-101, Dated: 25-11-2009

BTRC/LL/ISP-Cat:A(103) PBS/2009-102, Dated: 25-11-2009

BTRC/LL/ISP-Cat:A(106) DCL/2010-105, Dated: 11-02-2010

BTRC/LL/ISP-Cat:A(108)No Wire/2010-107, Dated: 24-03-2010

BTRC/LL/ISP-Cat:A(112)SM/2010-111, Dated: 04-07-2010

BTRC/LL/ISP-Cat:A(115)Micro/2010-113, Dated: 29-07-2010

BTRC/LL/ISP-Cat:B(1)Online/2009-1, Dated: 13-05-2009


Name of licensee License Number & Issue Date44.

45.

46.

47.

48.

49.

50.

51.

52.

53

54.

55

56.

57.

58.

59.

60.

61.

62.

63.

64.

65.

66.

67.

68.

M/s. Green Communication & Cyber Café

M/s. Chartered Computer

M/s. Dot Com

Nextgen Online Limited

M/s. CYBERINN

M/s. Go Fast Cyber Café

M/s. Nova Cyber Café & Telecom

M/s. CCT Cyber Café

M/s. New Yahoo Cyber Café

M/s. Desh Cyber Café

M/s. Isa Cyber Café

M/s. Alif Infotech

M/s. Genius Cyber Net

M/s. Dolphin Cyber Café

M/s. Compu Me.

M/s. Unique Computer Education.

M/s. Cyber Zone Cyber Cafe.

M/s. Telecom Media Service.

M/s. Synonym Solution.

M/s. Lives Cyber Café

M/s. SDOTNet Cyber Café

M/s. Gausia Online

M/s. Rangpur-Net

M/s. e-zone

M/s. B.Baria Net.

BTRC/LL/ISP-Cat:B(2)Green/2009-2, Dated: 13-05-2009

BTRC/LL/ISP-Cat:B(3) Chartered/2009-3, Dated: 13-05-2009

BTRC/LL/ISP-Cat:B(4)Dot Com/2009-4, Dated: 13-05-2009

BTRC/LL/ISP-Cat:B(6) Nextgen/2009-6, Dated: 09-08-2009

BTRC/LL/ISP-Cat:B(8) CYBERINN/2009-8, Dated: 09-08-2009

BTRC/LL/ISP-Cat:B(9)Go Fast/2009-9, Dated: 16-08-2009

BTRC/LL/ISP-Cat:B(10)Nova /2009-10, Dated: 16-08-2009

BTRC/LL/ISP-Cat:B(11)CCT /2009-11, Dated: 16-08-2009

BTRC/LL/ISP-Cat:B(12)New Yahoo/2009-12, Dated: 16-08-2009

BTRC/LL/ISP-Cat:B(13)Desh /2009-13, Dated: 16-08-2009

BTRC/LL/ISP-Cat:B(14)Isa /2009-14, Dated: 16-08-2009

BTRC/LL/ISP-Cat:B(15)Alif /2009-15, Dated: 16-08-2009

BTRC/LL/ISP-Cat:B(16) Genius/2009-16, Dated: 24-08-2009

BTRC/LL/ISP-Cat:B(17) Dolphin/2010-17, Dated: 08-03-2010

BTRC/LL/ISP-Cat:B(18) Compu/2010-18, Dated: 04-07-2010

BTRC/LL/ISP-Cat:B(19) Unique/2010-19, Dated: 04-07-2010

BTRC/LL/ISP-Cat:B(21) Cyber/2010-20, Dated: 04-07-2010

BTRC/LL/ISP-Cat:B(20)TelecomMedia/2010-21, Dated: 13-07-2010

BTRC/LL/ISP-Cat:B(22) Synonym/2010-22, Dated: 13-07-2010

BTRC/LL/ISP-Cat:C(1)Lives/2009-1, Dated: 13-05-2009

BTRC/LL/ISP-Cat:C(4) SDOTNet/2009-4, Dated: 13-05-2009

BTRC/LL/ISP-Cat:C(5)Gausia /2009-5, Dated: 25-11-2009

BTRC/LL/ISP-Cat:C(6) Rangpur/2010-6, Dated: 13-05-2009

BTRC/LL/ISP-Cat:C(07) e-zone/2010-7, Dated: 13-05-2009

BTRC/LL/ISP-Cat:C(08) B.Baria/2010-8, Dated: 13-05-2009


The list of Cancelled Call Center License in the year of 2016-2017

No1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

20.

21.

22.

23.

24.

25.

26.

27.

28.

29.

30.

31.

32.

33.

34.

35.

36.

37.

38.

39.

40.

41.

42.

Name of licenseeWindmill Advertising Limited

SS Seven Telecom Limited

M/S. Hitech IT Solutions

Decent Trade International

Rupganj Online Limited

M/S. bGlobal Trading

M/S. Nicety International

M/S. Microtouch

M/s. IQURA MEDIA CENTRE

M/s. SmartTech

Q-Callnet Limited

M/s. SouthAsia MultiMedia

Superior Internet Solutions Ltd.

M/s. S. S. Tele Corporation

Consultancy and Development Venture Ltd.

ASA

M/s. Voicetel Communications

M/s. Info Solution

Capital Designs Limited

M/s. Hello World Communications

M/s. Asiana Telecommunication

M/s. Al-Amir International Call Center

Domain Software Technologies Ltd.

M/s. eHighway

M/s. A-Square Services International

Smart Technologies (BD) Ltd.

M/s. Daemon Systems

Times Aviation Systems Limited

M/s. World Trade Information Center

Yellow Pages (Pvt.) Ltd.

M/s. Likhon’s Inc.

Orbit Communications Ltd.

Technovista Limited

M/s. Riddima Trade International

M/s. BSTELECOMM

US Software Limited

M/s. Four Square Computer & Telecom

M/s. Real Life Enterprise

Aamra outsourcing limited

Japan Bangladesh Friendship Medical

M/s. Janata Store

Electropac Industries Ltd.

License Number & Issue DateBTRC/LL/CC(1)Windmill/2008-1, Dated: 28-04-2008

BTRC/LL/CC(6)SS7/2008-4,Dated: 28-04-2008

BTRC/LL/CC(7)Hitech/2008-5, Dated: 28-04-2008

BTRC/LL/CC(14)Decent/2008-8,Dated: 28-04-2008

BTRC/LL/CC(17)Rupganj/2008-14, Dated: 08-05-2008

BTRC/LL/CC(20)bGlobal/2008-16, Dated: 08-05-2008

BTRC/LL/CC(23)Nicety/2008-17, Dated: 08-05-2008

BTRC/LL/CC(26)Microtouch/2008-19, Dated: 08-05-2008

BTRC/LL/CC(35) Iqura /2008-27, Dated: 08-05-2008

BTRC/LL/CC(36) Smart /2008-28, Dated:-08-05-2008

BTRC/LL/CC(37) Q-Callnet/2008-29, Dated:-08-05-2008

BTRC/LL/CC(65)SAMM/2008-60, Dated: 20-05-2008

BTRC/LL/CC(77)Superior/2008-72,Dated: 20-05-2008.

BTRC/LL/CC(80)S.S./2008-75, Dated: 20-05-2008.

BTRC/LL/CC(83)CADVL/2008-78, Dated: 20-05-2008.

BTRC/LL/CC(86)ASA/2008-81, Dated: 20-05-2008.

BTRC/LL/CC(87)Voicetel/2008-82, Dated: 20-05-2008.

BTRC/LL/CC(91)Info/2008-86, Dated: 20-05-2008.

BTRC/LL/CC(92)Capital/2008-87, Dated: 20-05-2008.

BTRC/LL/CC(94)HWC/2008-89, Dated: 20-05-2008.

BTRC/LL/CC(99)ASIANA/2008-97, Dated: 04-06-2008.

BTRC/LL/CC(101)Al-AMIR /2008-99, Dated: 04-06-2008.

BTRC/LL/CC(102)DSTL/2008-100, Dated: 04-06-2008.

BTRC/LL/CC(109)eHighway/2008-107, Dated: 04-06-2008.

BTRC/LL/CC(119) A-Square/2008-117, Dated: 04-06-2008.

BTRC/LL/CC(121) Smart/2008-119, Dated: 04-06-2008.

BTRC/LL/CC(124)Daemon /2008-122, Dated: 04-06-2008.

BTRC/LL/CC(125)TASL/2008-123, Dated: 04-06-2008.

BTRC/LL/CC(129)WTIC/2008-127, Dated: 04-06-2008.

BTRC/LL/CC(132)Yellow/2008-130, Dated: 04-06-2008.

BTRC/LL/CC(135)Likhon’s/2008-133, Dated: 04-06-2008.

BTRC/LL/CC(146)Orbit/2008-138, Dated: 29-06-2008

BTRC/LL/CC(178)Technovista/2008-139, Dated: 29-06-2008.

BTRC/LL/CC(148)Riddima /2008-140, Dated: 29-06-2008.

BTRC/LL/CC(154)BSTELECOMM /2008-154, Dated: 29-06-2008.

BTRC/LL/CC(158)US/2008-158, Dated: 29-06-2008.

BTRC/LL/CC(164)Four Square/2008-163, Dated: 29-06-2008.

BTRC/LL/CC(171)Real/2008-169, Dated: 29-06-2008.

BTRC/LL/CC(180)aamra/2008-176, Dated: 21-07-2008.

BTRC/LL/CC(184)JBFH/2008-180, Dated: 21-07-2008.

BTRC/LL/CC(185)Janata/2008-181, Dated: 21-07-08.

BTRC/LL/CC(191) EIL/2008-187, Dated: 21-07-2008.


43.

44.

45.

46.

47.

48.

49.

50.

51.

52.

53.

54.

55.

56.

57.

58.

59.

60.

61.

62.

63.

64.

65.

66.

67.

68.

69.

70.

71.

72.

73.

74.

75.

76.

77.

78.

79.

80.

81.

82.

83.

84.

85.

86.

Trust Bank Limited

Khan Brothers Infotech Ltd.

M/S. Eva Telecommunication

M/S. Trio Trade

Sakaimex Limited

M/S. E-Vista Technologies

M/S. A2Z BPO

M/S. Siddiqui Telemarketing

M/S. Sky Tel International

Meenhar Securities Limited

M/S. Innovative Professionals

M/S. Niagra ICT

M/S. Syntax Solutions

ATN Call Center Ltd.

Computer Source Ltd.

STS Telecom Ltd.

Sun Info-Tech Limited

Nova Consultancy Bangla Limited

1 Touch (BD) Online Limited

M/S. Bilkis Rabeya International Call Center

Ryans Archives limited

M/S. Dynamic Technology

M/s. Hello Network

M/s. Link 24x7

M/s. Link 365

M/S. Shuvro Enterprise

M/s. Evernet Telecommunication

M/s. Chowdhury Telecom

M/s. ICON

M/s. Hosaf Call Centre

M/s. H Telecom

M/s. Software Solution and Logistics Enterprise

Getco Business Solutions Ltd.

M/s. Rasa Traders

M/s. b-phone Communication

M/s. Saidul International

ZAP Technologies Ltd.

Rigtel Limited

M/s. Just a Click away Consultation

M/s. S K Trade Internation

M/s. Cosmica Call Centre

M/s. Out Sourcing 2 Bangladesh

M/s. Bright Travels

M/s. HEQC International Call Center

BTRC/LL/CC(207)Trust/2008-200, Dated: 09-09-2008

BTRC/LL/CC(214)KBIL/2008-201, Dated: 09-09-2008

BTRC/LL/CC(213)Eva/2008-203, Dated: 09-09-2008

BTRC/LL/CC(226)Trio/2008-205, Dated: 09-09-2008

BTRC/LL/CC(220)Sakaimex/2008-207, Dated: 09-09-2008

BTRC/LL/CC(221)E-Vista/2008-208, Dated: 09-09-2008

BTRC/LL/CC(231)A2Z BPO/2008-214, Dated: 23-11-2008

BTRC/LL/CC(237)Siddiqui /2008-220, Dated: 23-11-2008

BTRC/LL/CC(238)Sky Tel/2008-221, Dated: 23-11-2008

BTRC/LL/CC(247)MSL/2008-230, Dated: 27-01-2009

BTRC/LL/CC(250)Innovative/2008-232, Dated: 27-01-2009

BTRC/LL/CC(261)Niagra/2008-241, Dated: 27-01-2009

BTRC/LL/CC(264)Syntax/2009-244,Dated: 02-04-2009

BTRC/LL/CC(267)/2009-247,Dated: 02-04-2009

BTRC/LL/CC(268)Computer Source/2009-248, Dated: 02-04-2009

BTRC/LL/CC(269)STS/2009-249, Dated: 02-04-2009

BTRC/LL/CC(274)Sun Info/2009-251,Dated: 02-04-2009

BTRC/LL/CC(280)Nova/2009-253,Dated: 02-04-2009

BTRC/LL/CC(282)1 Touch/2009-254, Dated: 02-04-2009

BTRC/LL/CC(276)B R Int./2009-269, Dated: 28-05-2009

BTRC/LL/CC(289)Ryans/2009-260, Dated: 07-05-2009

BTRC/LL/CC(294)Dynamic/2009-261, Dated: 07-05-2009

BTRC/LL/CC(307)Hello Net./2009-268, Dated: 28-05-2009

BTRC/LL/CC(303)Link 24x7/2009-269(1), Dated: 04-06-2009

BTRC/LL/CC(302)Link365/2009-270, Dated: 04-06-2009

BTRC/LL/CC(278)Shuvro/2009-271, Dated: 04-06-2009

BTRC/LL/CC(291)Evernet/2009-272, Dated: 04-06-2009

BTRC/LL/CC(306)Chowdhury /2009-273, Dated: 17-06-2009

BTRC/LL/CC(270)ICON/2009-274, Dated: 28-06-2009

BTRC/LL/CC(284)Hosaf/2009-275, Dated: 23-06-2009

BTRC/LL/CC(285)H Telecom/2009 -276, Dated: 23-06-2009

BTRC/LL/CC(305)SSLE/2009-277, Dated: 23-06-2009

BTRC/LL/CC(310)Getco/2009-279, Dated: 23-06-2009

BTRC/LL/CC(312)Rasa/2009-280, Dated: 28-06-2009

BTRC/LL/CC(313)b-phone/2009-281, Dated: 28-06-2009

BTRC/LL/CC(315)Saidul/2009-283, Dated: 28-06-2009

BTRC/LL/CC(334)ZAP Tec/2009-284, Dated: 14-07-2009

BTRC/LL/CC(332)rigtel/2009-286, Dated: 28-07-2009

BTRC/LL/CC(316)JustClick/2009-287, Dated: 29-07-2009

BTRC/LL/CC(327)S K Trade/2009-288, Dated: 29-07-2009

BTRC/LL/CC(283)Cosmica/2009-289, Dated: 29-07-2009

BTRC/LL/CC(287)OS2B/2009-290, Dated: 29-07-2009

BTRC/LL/CC(318)Bright/2009-291, Dated: 29-07-2009

BTRC/LL/CC()HEQC/2009-292, Dated: 29-07-2009


87.

88.

89.

90.

91.

92.

93.

94.

95.

96.

97.

98.

99.

100.

101.

102.

103.

104.

105.

106.

107.

108.

109.

110.

111.

112.

113.

114.

115.

116.

117.

118.

119.

120.

121.

122.

123.

124.

125.

126.

127.

128.

129.

130.

M/s. Excellence Trade

M/s. Prime Communication

M/s. ORBIT DOTCOM

M/s. Mymensingh Development Corporation

M/s. Virgo

M/s. Trans Links

M/s. Deepte Services

M/s. Dhaka Call Center International

M/S. QSR Systems

M/S. Digital Vision

M/S. INS Telecom

M/S. Scarenet Telecom

M/S. Octagon Communication

M/S. Sigma Traders

DYSAR Business Solutions Ltd.

M/S. Net World

M/S. Raquib Enterprise

M/s. Faisal Call Center Solutions & Services

M/s. M Tel

M/s. Afra Telecommunication

M/s. Athena World Dialup

M/s. KRS Co.

M/s. Data One Technologies

M/s. STL Trade

M/s. World Trade

M/s. 24*7 Teleservices

M/s. Crown Information Transfer Center

Alternate Access BD (Pvt.) Ltd.

M/s. Maple Services

M/s. A1 Call Center

M/s. S M Telecom & Technologies

Konnect Global Limited

M/s. AIMMS BD Call Center

M/s. Senstar Incorporation

M/s. Fast Tech

M/s. K K Call Center

M/s. Soft Eye Computer

M/s. Western Communication

M/s. N P Technologies

M/s. AIM Global Network

AGI Communication Limited

Bangladesh Institute of ICT in Development

M/s. Daiyan Corporation

Union Call Center & Services Ltd

BTRC/LL/CC(322)Excellence/2009-293, Dated: 29-07-2009

BTRC/LL/CC(323)Prime/2009-294, Dated: 29-07-2009

BTRC/LL/CC(324)Orbit/2009-295, Dated: 29-07-2009

BTRC/LL/CC(329)Mymensingh /2009-296, Dated: 29-07-2009

BTRC/LL/CC(335)Virgo/2009-298, Dated: 29-07-2009

BTRC/LL/CC(325)Translinks/2009-299, Dated: 05-08-2009

BTRC/LL/CC(333)Deepte/2009-300, Dated: 09-08-2009

BTRC/LL/CC(337)Dhaka/2009-301, Dated: 09-08-2009

BTRC/LL/CC(319)QSR/2009-302, Dated: 28-08-2009

BTRC/LL/CC(326)Digital Vision /2009-303, Dated: 28-08-2009

BTRC/LL/CC(328)INS Tel/2009-304, Dated: 28-08-2009

BTRC/LL/CC(336)Scarnet/2009-305, Dated: 28-08-2009

BTRC/LL/CC(340)Octagon/2009-306, Dated: 28-08-2009

BTRC/LL/CC(343)Sigma/2009-308, Dated: 28-08-2009

BTRC/LL/CC(345)Dysar/2009-309, Dated: 20-08-2009

BTRC/LL/CC(346)Net/2009-310, Dated: 20-08-2009

BTRC/LL/CC(348)Raquib/2009-311, Dated: 28-08-2009

BTRC/LL/CC(358)Faisal/2009-312, Dated: 13-10-2009

BTRC/LL/CC(354)M Tel/2009-313, Dated: 13-10-2009

BTRC/LL/CC(355)Afra/2009-314, Dated: 18-10-2009

BTRC/LL/CC(351)Athena/2009-315, Dated: 22-10-2009

BTRC/LL/CC(347)/KRS/2009-318, Dated: 25-10-2009

BTRC/LL/CC(349)Data One/2009-319, Dated: 25-10-2009

BTRC/LL/CC(350)STL/2009-320, Dated: 25-10-2009

BTRC/LL/CC(353)World/2009-321, Dated: 25-10-2009

BTRC/LL/CC(357)24*7/2009-322, Dated: 25-10-2009

BTRC/LL/CC(356)Crown/2009-323, Dated: 08-11-2009

BTRC/LL/CC(359)Alternate/2009-324, Dated: 08-11-2009

BTRC/LL/CC(360)Maple/2009-325, Dated: 08-11-2009

BTRC/LL/CC(344)A1 Call/2009-326, Dated: 25-11-2009

BTRC/LL/CC(362)S.M Telecom /2009-327, Dated: 25-11-2009

BTRC/LL/CC(263)Konnect/2009-328, Dated: 25-11-2009

BTRC/LL/CC(364)AIMMS/2009-329, Dated: 25-11-2009

BTRC/LL/CC(366)Senstar/2009-330, Dated: 25-11-2009

BTRC/LL/CC(367)Fast/2009-331, Dated: 25-11-2009

BTRC/LL/CC(365)K.K/2009-332, Dated: 31-12-2009

BTRC/LL/CC(371)Softeye/2009-333, Dated: 11-02-2010

BTRC/LL/CC(372)Western/2009-334, Dated: 11-02-2010

BTRC/LL/CC(373)NP Tech/2009-335, Dated: 11-02-2010

BTRC/LL/CC(379)AIM/2009-337, Dated: 11-02-2010

BTRC/LL/CC(378)Agi Com/2009-339, Dated: 15-03-2010

BTRC/LL/CC(361)BIID/2009-340, Dated: 15-03-2010

BTRC/LL/CC(381)Daiyan/2010-341, Dated: 01-04-2010

BTRC/LL/CC(376)Union/2009-343, Dated: 03-05-2010


The list of Cancelled IPTSP License in the year of 2016-2017

The list of Surrendered IPTSP Licenses in the year of 2016-2017

131.

132.

133.

134.

135.

136.

137.

138.

139.

140.

141.

142.

143.

144.

145.

146.

147.

148.

149.

150

151.

152.

153.

154.

155.

156.

157.

M/s. MHK Imp-Ex Company

Connect Plus Limited

Integrated Business Systems and Solution Private Limited

M/s. Mega Call Center

Youfindnew Limited

M/s. First Call

First Ring Limited

M/s. R&D Application

M/s. Internet Communication

Genuity Systems Ltd.

DotCom Systems Ltd.

M/s. TM Online

M/s. Bangla Services

M/s. Nirjhor Information Technology

M/s. Kazi IT Center

M/s. Radisson Technologies

M/s. HSS Infosys

M/s. Deshi Digital SDN BHD

Virtual American Companies (BD) Ltd.

M/s. Runner System Technology

B2M Technologies Ltd.

Stamford Group Limited

Grameenphone Ltd.

Emerging Communications Limited

Orascom Telecom Bangladesh Limited

M/s. Oidip IT

M/s. Just Call Penta

BTRC/LL/CC(382)MHK/2010-344, Dated: 03-05-2010

BTRC/LL/CC(383)ConnectPlus/ 2010-345, Dated: 03-05-2010

BTRC/LL/CC(385)IntegratedLtd/ 2010-346, Dated: 03-05-2010

BTRC/LL/CC(390)MegaCall/ 2010-349, Dated: 03-05-2010

BTRC/LL/CC(388)Youfind/ 2010-350, Dated: 30-06-2010

BTRC/LL/CC(392)FirstCall/ 2010-351, Dated: 30-06-2010

BTRC/LL/CC(384)FirstRing/ 2010-353, Dated: 29-07-2010

BTRC/LL/CC(396)R&D/2010-354, Dated: 29-07-2010

BTRC/LL/CC(395)Internet/2010-355, Dated: 03-08-2010

BTRC/LL/CC(389)GenuitySys/2010-360, Dated: 30-12-2010

BTRC/LL/CC(399)DotCom/2010-363, Dated: 05-01-2011

BTRC/LL/CC(400)TM/2010-357, Dated: 30-12-2010

BTRC/LL/CC(401)Bangla/2010-361, Dated: 30-12-2010

BTRC/LL/CC(404)NirjhorInformation/2010-359, Dated: 30-12-2010

BTRC/LL/CC(405)Kazi/2010-365, Dated: 05-01-2011

BTRC/LL/CC(397)Radisson/2010-358, Dated: 30-12-2010

BTRC/LL/CC(394)HSS/2010-362, Dated: 05-01-2011

BTRC/LL/CC(402)DeshiDigital/ 2010-364, Dated: 05-01-2011

BTRC/LL/CC(413)Virtual/ 2011-372, Dated: 06-03-2011

BTRC/LL/CC(410)RUNNER/ 2010-370, Dated: 01-03-2011

BTRC/LL/CC(411)B2M/ 2010-371, Dated: 01-03-2011

BTRC/LL/CC(407)Stamford Ltd./ 2010-367, Dated: 01-03-2011

BTRC/LL/ICC(2)Grameen/ 2009-02, Dated: 01-10-2009

BTRC/LL/CC(409)Emerging/ 2010-368, Dated: 01-03-2011

BTRC/LL/ICC(01)ORASCOM/ 2009-01, Dated: 01-10-2009

BTRC/LL/CC(414)Oidip/ 2010-366, Dated: 27-02-2011

BTRC/LL/CC(418)JCP/ 2011-374, Dated: 07-07-2011

No.1.

2.

3.

4.

5.

6.

7.

NameGlobal Access Limited

Broad Band Telecom Services Limited

IDS Bangladesh

Sine-10 (BD) Ltd.

IT Connect Limited.

M/s. Media & Multimedia

J F Optical Services

License Number & Issue DateBTRC/LL/IPTSP-Nationwide (29)G Access/2009-10, Dated: 20-08-2009

BTRC/LL/IPTSP-Nationwide (13)BBTS/2009-15, Dated: 03-09-2009

BTRC/LL/IPTSP-Nationwide (30)iDS/2009-28, Dated: 11-02-2010

BTRC/LL/IPTSP-Central Zone(11)Sine-10/2010-7, dated: 21-07-2010

BTRC/LL/IPTSP-Central Zone (9)ITConnect/2010-6, Dated: 21-07-2010

BTRC/LL/IPTSP-Central Zone (5)Media/2009-3, Dated: 03-09-2009

BTRC/LL/IPTSP-Central Zone (7)JF/2009-5, Dated: 11-02-2010

No.1.

2.

NameAkij Online Limited

HN TELECOM

License Number & Issue DateBTRC/LL/IPTSP-Nationwide (27)Akij/2009-25, Dated: 01-10-2009

BTRC/LL/IPTSP-N W Zone(04) HNTel/2010-4, Dated: 19-04-2011


The list of Surrendered ISP including Cyber Cafe Licenses in the year of 2016-2017

The list of Surrendered Vehicle Tracking Services (VTS) Licenses in the year of 2016-2017

Renewal of License in the year 2016-2017

Usually, license renewal is done as per the conditions laid down in a license and on the payment of such fees as may be prescribed in the license or relevant circular/ administrative orders issued by the Commission and on the basis of performance of the licensee, a report is sent to the government. Finally, on the approval of the MoPTIT, the license renewal activities are completed. In 2016-2017, a total of 41 (forty one) licenses have been renewed; list of which are shown below:

Statistics of the renewed licenses by the Commission in the year 2016-2017

No.1.

2.

Name of licenseeMazeda Cyber Café & SFN

X press Technology

License Number & Issue DateBTRC/LL/ISP-Cat: A (08) Mazeda/2009-08, dated: 03-02-2009

BTRC/LL/ISP-Cat: A (188) X press/2014-172, dated: 20-07-2014

No.1.

2.

Name of licenseeSecurity & Management Services International Ltd.

Optimax Communication Ltd.

License Number & Issue Date14.32.0000.007.58.012.15.10, Date: 25-01-2011

14.32.0000.007.58.013.15.12, date: 25-08-2011

1

23456789

Internet Service Provider- NationwideInternet Service Provider- Central ZoneInternet Service Provider- ZonalCyber Café- Category ACall Center Registration CertificateVSAT UserVSAT ProviderVSAT Provider with HubVehicle Tracking Services

05020015120203010141

Sl No. Category of licenses No. of Renewed Licensee

Total

VSAT42%

Cyber Café37%

Call Center

2% ISP17%

VTS2%


The list of renewed Nationwide ISP and Zonal ISP License in the year of 2016-2017

The list of renewed ISP including Cyber Café License in the year of 2016-2017

The list of renewed VSAT User License in the year of 2016-2017

No.

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

Name of licensee

M/s. N Tech Communication

M/s. New Lava Video & Communication

M/s. Speed 69. Net

M/s. Elite Computer & Technology

M/s. VIP. Com

M/s. Genius IT

M/s. Touchnet Broadband Connection

M/s. Crescent Network Service

M/s. Multitech Online

M/s. Speed Tech Online

M/s. Karsan Cyber Café

M/s. Mega Speed Net

M/s. Xp Online

M/s. 29 Communication

M/s. BCL Online Service


BTRC/LL/ISP-Cat:A (69) N Tech/2009-66, Date: 15-06-2009.

BTRC/LL/ISP-Cat:A (55) New Lava/2009-50, Date: 11-06-2009.

BTRC/LL/ISP-Cat:A (107) Speed69/2010-106, Date: 08-03-2010.

BTRC/LL/ISP-Cat:A (95) Elite/2009-94, Date: 16-08-2009.

BTRC/LL/ISP-Cat:A (39) VIP.Com/2009-38, Date: 11-06-2009.

BTRC/LL/ISP-Cat:A (25) Genius/2009-24, Date: 08-04-2009.

BTRC/LL/ISP-Cat:A (109) Touch/2010-108, Date: 04-07-2010.

BTRC/LL/ISP-Cat:A (33) CNS/2009-72, Date: 28-06-2009.

BTRC/LL/ISP-Cat:A (92) MultiTech/2009-91, Date: 09-08-2009.

BTRC/LL/ISP-Cat:A (111) Speed Tech/2010-110, Date: 04-07-2010.

BTRC/LL/ISP-Cat:A (93) Karsan/2009-93, Date: 16-08-2009.

BTRC/LL/ISP-Cat:A (114) Mega/2010-112, Date: 13-07-2010.

BTRC/LL/ISP-Cat:A (54) Xp/2009-49, Date: 11-06-2009.

BTRC/LL/ISP-Cat:A (37) 29 Com/2009-34, Date: 08-04-2009.

BTRC/LL/ISP-Cat:A (94) BCL/2009-92, Date: 09-08-2009

Name of licenseeM/s. Standard Chartered Bank

United Nations High Commissioner for

Refugees (UNHCR)

Bangladesh Meteorological Department






Comprehensive Nuclear-Test-Ban Treaty Organization (CTBTO)

Comprehensive Nuclear-Test-Ban Treaty Organization (CTBTO)United Nations Children’s Fund (UNICEF)

Commercial Bank of Ceylon PLC

BTRC/LL/VSAT-U(43)Standard Chartered Dhaka)/2008-41, Dated: 10-02-2009

BTRC/LL/VSAT-U(122)UNITED NATIONS(Cox’s Bazar)/2006-104

Dated: 07-09-2006

BTRC/LL/VSAT-U(128)Meteorological (Dhaka)/2006-19,Dated: 15-06-2008.

BTRC/LL/VSAT-U(126)Meteorological (Cox’sBazar)/2006-20, Dated: 15-06-2008.

BTRC/LL/VSAT-U(13)Meteorological (Cox’sBazar)/2007-21, Dated: 15-06-2008.

BTRC/LL/VSAT-U(65)Meteorological (Moulovibazar)/2008-48, Dated: 26-05-2009

BTRC/LL/VSAT-U(135)Meteorological(Rangpur)/2012-923, Dated: 02-08-2012

BTRC/LL/VSAT-U(136)Meteorological(Dhaka)/2012-924, Dated: 02-08-2012

BTRC/LL/VSAT-U(38)CTBTO(Dhaka) /2008-66Dated: 07-07-2010

BTRC/LL/VSAT-U(57)CTBTO(Chittagong) /2008-67.Dated: 07-07-2010

BTRC/LL/VSAT-U(37)Unicef(Dhaka)/2008-69Dated: 04-07-2010

BTRC/LL/VSAT-U(130)CBOC/2011-83,Dated: 21-07-2011


No.1.

2.

3.

4.

5.

6.

7.

Name of licenseeDhaka Fiber Net Ltd

ACE IT Networks Limited

IP Communications Ltd

M/s. ICC Communication

University Grants Commission of Bangladesh

Always On Network Bangladesh Ltd

Winer Communication

License Number & Issue DateBTRC/LL/ISP-Central Zone (100) DFN/2010-93, Dated:01-04-2010.

BTRC/LL/ISP-Central Zone (31) AINL/2008-27, Dated:02-07-2008.

BTRC/LL/ISP-Nationwide (131) IP Comm/2010-121, Dated: 13-07-2010.

BTRC/LL/ISP-Nationwide (140) ICC/2010-132, Dated: 30-12-2010.

BTRC/LL/ISP-Nationwide (135) UGCB/2010-127, Dated:25-07-2010.

BTRC/LL/ISP-Nationwide (38) AONBL/2008-76, Dated: 25-09-2008.

BTRC/LL/ISP-Nationwide (113) Winer/2009-109, Dated: 05-01-2010.

No.

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.


The list of renewed VSAT Provider License in the year of 2016-2017

The list of renewed VSAT Provider with HUB License in the year of 2016-2017

The list of renewed BPO/Call Center Registration Certificate License in the year of 2016-2017

The list of renewed Vehicle Tracking Services (VTS) License in the year of 2016-2017

Amendment of Conditions of License

In order to fulfill the objective of section 39 of The Bangladesh Telecommunication Regulation Act, 2001, the Commission may, amend any condition of any of the license subject to the prior approval of government. When the Commission, on its own initiative, issues any amendment in the conditions of a license, LL division serves a notice to the licensee informing the reasons for the proposed changes with a scope to submit his/ her comments. In response, if there is any reply/ comment from the licensee, the changes/ amendments are sent to the MoPTIT in the form of a report by LL division. The Commission takes necessary steps on the decision of the Government. Besides these, the Government may take step to change the condition of license by its own accord or operators may apply to change the condition for reasonable ground to the Government/ Commission.

Notable description of the licenses issued in the financial year 2016-2017

1. 3G Network Rollout:

Bangladesh Telecommunication Regulatory Commission, with the approval of the Government, issued 3G license in favor of Grameenphone Ltd, Banglalink Digital Communications Ltd, Robi Axiata Ltd and Airtel Bangladesh Ltd. on 19-09-2013. As per the provisions of the license the operators having 3G licenses have to complete their network coverage in divisional HQs within 09 (nine) months, in 30% of district HQ within 18 (eighteen) months and in all district HQs within 36 (thirty six) months.

No.1.

2.

Name of licenseePCCW Global (HK) LimitedLocal Agent: M/s. Dactel Systems

Bangladesh Export Import Company Limited

License Number & Issue DateBTRC/LL/VSAT-P(17)PCCW(Hong Kong) /2008-26,

Dated: 24-02-2010BTRC/LL/VSAT-P(18)Beximco(Dhaka) /2009-21, Dated: 11-11-2009

No.1.

2.

3.

Name of licenseeDNS SatComm Limited

Square Informatix Limited

M/s. Gazi Communications

License Number & Issue DateBTRC/LL/VSAT-P/H(10)DNS SatComm /2007-6, Dated: 30-07-2009

BTRC/LL/VSAT-P/H(2)Square(Dhaka) /2007-8, Dated: 27-07-2010

No. BTRC/VSAT-P/H(16)Gazi(Dhaka) /2008-7, Dated: 05-01-2010

No.1.

Name of licenseeGuardian IT Limited

License Number & Issue DateBTRC/LL/CC(380)Guardian/2010-338, Dated: 11-02-2010

No.

1.

Name of licenseeBDCOM Online Limited

License Number & Issue DateBTRC/LL/Vehicle Tracking(15) BDCOM/2010/11, Date: 25-01-2011


As Grameenphone Ltd, Banglalink Digital Communications Ltd, RobiAxiata Ltd and Airtel Bangladesh Ltd have already complied with the provisions of 3G license to complete all the phases within the stipulated timeframe mentioned in the 3G license, the Commission has released their performance bank guarantee amounting to 150 crore BDT.

2. Mobile Number Portability Services (MNPS)

Mobile Number Portability Services (MNPS) is a service that allows subscribers to change the mobile operator without changing their existing mobile number. To implement and ensure this service in Bangladesh, the draft Mobile Number Portability Services (MNPS) Guideline was sent to the Posts and Telecommunications Division (PTD) on 10-06-2015. Later on, it was reviewed and sent again to PTD on 17-01-2016. PTD has approved the guideline on 18-05-2016. The Commission had organized a press briefing for public awareness on 14-06-2016. Mobile Number Portability Services (MNPS) Guidelines was issued on 15-06-2016 and published in the website of BTRC. Besides these, an advertisement for the application of Mobile Number Portability Services (MNPS) license was published in 03 (three) Bengali and 03 (three) English dailies on 16-06-2016. In the said guideline, it is stated that the last date for submission of application is 11-08-2016 and the auction date is 21-09-2016. But due to security reason, the auction procedure was postponed. Later on, the said guideline was drafted again by including the provision of Beauty Contest and sent to the PTD on 01-03-2017 for seeking approval from the Government.

3. Second Submarine Cable:

With the goal of connecting the second submarine cable (SEA-ME-WE-5 consortium), Bangladesh signed a memorandum of understanding at Dec 28, 2011. Currently the connecting process of second submarine cable is under construction to make the physical structure of the landing station of second submarine cable with in the fiscal year 2016-2017 is planned and hopes that all activities to connect with second submarine cable will be finished at the end of 2016.

Noted that, tender has been invited from the commission with the goal of issuing submarine cable service license. Due to unavailable of competent organization, such license could not be issued. If government gives permission, advertisement will be published. At present Govt. owned Submarine Cable Co. Ltd. provides Submarine Cable service with the permission of BTRC.

4. Social Obligation Fund Rules:

According to section 21 (Ka) of the Bangladesh Telecommunication Regulation Act, 2001, there has a provision to form a fund with the name of ‘Social Obligation Fund’. Government has approved the condition to pay 1% subscription from total income of mobile phone operator to the ‘Social Obligation Fund’ of commission in license renewal related guideline according to the provision of law. Activities of ‘Social Obligation Fund’ has been started as immediate as the execution of ‘2G Cellular Mobile Phone Operator Guideline’ in 11-09-2011. Commission has already formed ‘Social Obligation Fund’ and opens an account in specific scheduled bank. To ensure proper and right use of the fund, Commission has drafted ‘Social Obligation Fund Rules, 2012’ and sent to the Ministry of Post, Telecommunication and Information Technology in 03-06-2012 and according this letter, the Guideline was issued in 09-12-2014 which was published in Gazette in 14-12-2014.


There has been described in details about deposit and withdrawal of money and procedure of running account, procedure of collecting dues, income and expenditure, subscription rate, procedure and time of payment, fund management committee, power and functions of fund management committee and duties and responsibilities of Commission regarding fund administration and proper utilization of fund. Social Obligation Fund management committee has been formed comprising the Minister, Ministry of Post, Telecommunication and Information Technology; Secretary, Post and Telecommunication Division, Ministry of Post, Telecommunication and Information Technology; Secretary, Information Technology Division, Ministry of Post, Telecommunication and Information Technology; Secretary, Ministry of Social Welfare, Chairman and Vice Chairman of BTRC; MD of BTCL; representative of AMTOB; representative of Association of PSTN operators of Bangladesh and DG, System and Services Division, BTRC. All power of fund administration and management vested on that Committee.

5. Information regarding the merger of Robi Axiata Ltd and Airtel Bangladesh Ltd

Robi Axiata Ltd. and Airtel Bangladesh Ltd. both applied to the Commission for company merger on 17-09-2015. In response, the Commission decided to conduct a survey regarding technical and financial effect of the merger, take public opinion through hearing and discuss about it with other four operators. Considering the huge volume of work and due to time constraint, the Commission divided the whole survey into two parts. Technical part is led by Dr. ABM Siddique Hossain, Professor & Dean of Engineering Faculty, American International University-Bangladesh (AIUB) and the socio-economic part is led by Dr. S. M. Mahfuzur Rahman, Professor, International Business Department, Dhaka University. Public hearing regarding merger was held on 17-02-2016. Out of 280 interested people, randomly selected 165 people were requested to attend public hearing. The Commission took the opinion from other mobile operators. After overall consideration, the Commission sent recommendations to Posts and Telecommunications Division. After that, the Government approved the merger of Robi Axiata Ltd. and Airtel Bangladesh Ltd. subject to compliance of 15 (fifteen) nos. of terms and conditions through a letter submitted by Post and Telecommunication Division to the Commission on 01-08-2016. Accordingly, the merger scheme of Robi Axiata Ltd. and Airtel Bangladesh Ltd. was approved through the verdict of Hon’ble High Court Division on 31-08-2016. As per the approval of the Government and the verdict of Hon’ble High Court Division, the Commission approves the merger of the aforesaid 02 (two) companies subject to compliance of 21 (twenty one) nos. of terms and conditions. After that, subject to the compliance of aforementioned terms and conditions, the “Order of Merger of License” of the 02 (two) companies named Robi Axiata Ltd. and Airtel Bangladesh Ltd. will be finalized and issued from the Commission.

In 2007, due to the easy access of technology, telecommunication business in Bangladesh started growing without any control. To curb the uncontrolled development, the government took the first step to address the issue by approving “International Long DistanceTelecommunications Service (ILDTS) Policy 2007”; on the demand of non-resident Bangladeshis, local business entrepreneurs and multinational companies. Later, with the careful analysis of the experience and problems of the implementation of ILDTS policy 2007, the MoPTIT, acting under the power set out in section 33 of The Bangladesh Telecommunication Regulation Act, 2001 (Act 18 of 2001), approved and promulgated ILDTS Policy, 2010.


The ILDTS Policy, 2010 has an important role in materializing the present Government’s declaration of the vision of making Digital Bangladesh by the year 2021. With the prior approval of the Government, the Commission has issued a total of 1838(One thousand eight hundred and thirty eight) licenses in 27 (Twenty seven) different categories to the interest of the subscribers for providing international telecommunication facilities at an affordable price and to encourage the local entrepreneurs to invest in the telecom sector using modern technologies. The present Government is strongly determined to turn Bangladesh into a poverty free country by using ICT properly. With a sound plan for providing telecommunication facilities, Bangladesh would be focused as a modern country in the world by 2021. The Government has already started amending to update the National Telecom Policy, 1998. Under the changed situation, the internal telecommunication system is being modernized for keeping pace with the modern world by ensuring speedy information flow arrangements and making new infrastructures. It is expected that Bangladesh will become digital technology dependent middle income country before 2021 if the trend of the developement continues in this way.


Finance, Accounts & Revenue Directorate


Finance, Accounts & Revenue Directorate

Finance, Accounts and Revenue is the pivotal department of Bangladesh Telecommunication Regulatory Commission (BTRC).This department prepares income & expenditure budget of the commission. The main function of Accounts section is to prepare monthly pay bills of all officers and staff of the commission and disbursement of salary in due time. Accounts section is responsible for the preparation and expenditure of travelling allowance bills, contingency bills and it bears the responsibility of deducting income tax and VAT from the bills of suppliers and contractors and deposit the same into government treasury through Challan. Accounts section prepares monthly statement of expenditure, makes reconciliation of bank statement. This section prepares annual income and expenditure statement. Preparation of Balance Sheet is the most important task of this department. The Balance Sheet reflects actual financial position of the Commission.

BTRC is responsible for collection of non-tax revenue of the government from the Telecom operators. The main sources of income are the collection of License fee, License Renewal fee, Revenue Sharing and Spectrum Charge as well as service charge from different telecom operators. It collects revenue from Mobile Operators as well as PSTN, IGW, ICX, IIG, ISP & VSAT licensees. According to the provision of VAT Act, Revenue section of the Commission collects VAT from all kinds of license fees, license renewal fees, spectrum charges and deposit the collected VAT to Bangladesh Bank through Treasury Challan. These are the day to day job of the Revenue and Accounts section of the Commission.

1.Synopsis of income and expenditure accounts of the financial year 2016-2017.

In the financial year 2016-2017, the target of revenue collection of the commission was taka 4,060.00 crore. Administrative expenditure target was taka 114.12 crore while capital expenditure target was taka 25.84 crore. The total expenditure budget was taka 139.96 crore. In the fiscal year 2016-2017, actual revenue collection was taka 4,066.48 crore and administrative expenditure was taka 78.10 crore and capital expenditure was taka 0.46 crore. A lot of money was saved in expenditure sector due to strict compliance of the expenditure control.

2.Revenue collection details in the year of 2016-2017:

S/N01

02

03

04

05

06

07

08

09

License fee

Revenue Sharing

Spectrum Charge

License Acquisition Fee

Income from Application & Evaluation fee

Income from Administrative fine & Illegal Operation

Income from late fee

Merger fee

Other IncomeTotal Revenue

194.09

2,648.90

949.25

96.72

0.21

0.48

44.87

90.00

41.964,066.48

Description Actual Revenue (Taka in Crore)

S/N FinancialYear

Target amount of revenue collection (Taka in crore)

Actual Revenue collection

(Taka in Crore)01020304050607080910111213141516

2001-20022002-20032003-20042004-20052005-20062006-20072007-20082008-20092009-20102010-20112011-20122012-20132013-20142014-20152015-20162016-2017

Total

04.2689.0091.00270.00449.25512.311,501.922,547.682,135.352,556.746,302.575,159.329,497.007,000.004,181.104,060.00

46,357.5

3.45120.07147.85357.14735.70565.611,677.853,195.382,370.983,047.286,957.705,404.6910,085.35 4,219.19 4,207.944066.48

47,162.66


3. A Comparative feature of revenue collection since Formation of BTRC :

Taka in Crore

0

2000

4000

6000

8000

10000

12000

2001

-2002

2002

-2003

2003

-2004

2004

-2005

2005

-2006

2006

-2007

2007

-2008

2008

-2009

2009

-2010

2010

-2011

2011

-2012

2012

-2013

2013

-2014

2014

-2015

2015

-2016

2016

-2017

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Series1

Series2


Revenue collection (taka in crore) by Chart:

4. Information System Audit:

According to the provisions of Bangladesh Telecommunication Regulatory Act 2001, Information System Audit of the Mobile Operators is mandatory to execute in the proper way. As part of that, Auditing of the Mobile Operators has been started from the fiscal year 2015-16 including Grameen Phone and Robi successively and it is going on now.

5.Social Obligation Fund:

Social obligation Fund (SOF) has been formed according to the provisions of the clause 21-KA of Bangladesh Telecommunication Regulatory Act 2001 (Amended Act 2010). The fund has been raised for extending telecom facilities for the underprivileged population i.e. to the telecom facility deprived area. This would also develop the socio-economic condition, alleviate poverty and contribute in the economic progress of the country. The receivable amount of money from the following sources is deposited in this fund:-

I. Government grant,II. Any other native, overseas or international organization’s grant,III. Subscription from the telecom and radio stakeholders andIV. Contribution from any other legal sources.

Money of SOF is being deposited in a scheduled bank, as determined by the commission. According to the provision of the licensing guideline, the Mobile operators have to subscribe at the rate of 1% on their gross audited revenue to the SOF. This fund is to be invested with the approval of the commission in order to make telecommunication facilities available to the poor and to the people of remote areas where there is deprivation of Telecom facilities. An amount of taka 518.50 crore has so far been collected as on 30th June’2017 and deposited in the SOF account.

6.Steps taken for the welfare of officers/staff:

(A)Contributory Provident Fund (CPF):

CPF scheme has been introduced for the welfare of officers and staff of BTRC. According to CPF Rules -1979, 10% of basic of each officer/staff is deducted from monthly pay. The Commission also pays equal contribution i.e. 10% from Commission’s fund to the employee’s CPF Fund Account. A total amount of taka 6.70 crore has been deposited in the CPF account as on 30th June’2017.

(B) Medical Assistance:

In case of illness, an employee or dependent members of his family including dependent parents are provided medical assistance in the form of money usually not exceeding one month’s basic pay of that employee. The amount is payable to the employee on production of doctor’s prescription, medical test report and vouchers in support of purchase of medicine.

(C) Trusty Board :

According to the provisions of Benevolent Fund & Group Insurance ordinance, 1982, Group insurance & Benevolent Fund has been formed for the welfare of the officers/staff of the Commission. The Commission has formed an eleven (11) member Trusty Board with one Commissioner as the Chairperson for a three year term. The Trusty Board maintains Benevolent and Group Insurance fund according to the rules and procedures of Benevolent fund & Group Insurance Ordinance-1982. The Trusty board is to submit its report along with expenditure statement to the Commission within two months at the end of every financial year.

(D) Pension Allowance & Pensionary Benefit Scheme:

The Commission has introduced Contributory Provident Fund for the benefit of the employees. The Commission has also formed Employees Gratuity Fund to extend retirement benefit to the employees immediately after retirement.

7. Annual Audit:

According to the provision of Article 27(2) of Bangladesh Telecommunication Regulatory Act, 2001, Annual Income and Expenditure Account of the Commission is to be audited by a registered Chartered Accountant Firm within 60 (sixty) days after the closing of each financial year and to be forwarded it to the Ministry in order to produce before the parliament within the next 60 (sixty) days. Besides, the Auditor General of Bangladesh conducts Audit of accounts of BTRC after the expiry of each financial year according to the provision of Bangladesh Constitution.






Media and Publications Wing


Bangabandhu Satellite Launching Project

Bangabandhu Satellite-1 launching is the first step for Bangladesh towards Space after we conquer the sea. With a vision to be a part of the elite club having its own satellite the activities of Bangabandhu Satellite Launching Project is being implemented rapidly by BTRC under the supervision of Posts & Telecommunications Division. The ECNEC approved this project with an estimated cost of 2967.95 crore taka on 16 September 2014.A turnkey contract is signed with the winning bidder Thales Alenia Space France on 11 November 2015 to procure ‘Bangabandhu Satellite System’. As per the contract the manufacturing activities of Bangabandhu Satellite-1 is on going at Cannes and Toulouse city of France. As on June 2017, 88% of the manufacturing activity for Bangabandhu Satellite-1 is complete.

The major tasks to procure Bangabandhu Satellite System under the contract signed with Thales Alenia Space France are: Satellite Manufacturing, Launch Services, Civil works for 02 (two) Ground Control Strations and its equipments installation, Launch plus 1 year in-orbit insurance and OPEX of 3 years after the launching of Satellite.

Besides, a USA based Consultancy firm ‘Space Partnership International’ (SPI) is providing technical consultancy services under “Preparatory Functions and Supervision in Launching a Communication and Broadcasting Satellite (First Revised)- Project since 29 March 2012 and will continue providing its services till 28 March 2018.

Among the major tasks of the foreign consultancy firm, Market Analysis and Feasibility Studies, preparation of a Business Plan, prepare a framework for forming an ‘Operating Company’, exploration of various sources for Project Funding, providing assistance in developing the DPP for the ‘Bangabandu Satellite Launching Project’, Orbital Slot Analysis and its Frequency Coordination, Preparation of tender document along with Technical Specifications, providing assistance with Contract Negotiations works are completed. The technical monitoring and supervision during Satellite Manufacturing, Launching, ‘In-Orbit Testing (IOT)’, installation of Ground Station equipment, Network Acceptance Testing and commissioning activities will be completed time to time as per work plan.

Name of the Project Bangabandhu Satellite Launching Project

Ministry/Division Ministry of Posts, Telecommunications & Information Technology (Posts & Telecommunications Division)

Implementing Agency Bangladesh Telecommunication Regulatory Commission (BTRC)

Implementation Period 1 July, 2014 to 30 June, 2018

Total Estimated Cost 2967.95 Crore taka (GOB 1315.51 crore taka & Bidder’s financing 1652.44 crore taka)

Contract Price withThales 1951.75 crore taka


Benifits of Bangabandhu Satellite:

• Establish an uninterrupted Telecommunication and Broadcasting services within the territory of Bangladesh.

• Saving approx. 14 M USD per year which is being paid as transponder rental charge.

• Revenue generation opportunity through national and international sales of bandwidth, license fees from new services and spectrum charge of various satellite services.

• Provide tele-medicine, e-learning, e-education, DTH services along with telecommunications and Broadcasting services.

• Ensure uninterrupted telecommunication services during disaster period. • Create social and community benefits, for example, first response

communications in disaster areas.• Create new jobs to operate the satellite and to manage the overall traffic through

the satellite.

A Progress of the Project

Remarkable progress has been achieved on this Project during the fiscal year 2017 – 2016. The progress under ‘Bangabandhu Satellite Launching Project and ‘Preparatory Functions & Supervision in Launching a Communications and Broadcasting Satellite (first revised) Project is as follows:

1) Manufacturing Progress of Bangabandhu Satellite-1:

Finalizing the Technical Specification:

According to the primary design of Bangabandhu Satellite System, Bangabandhu Satellite-1 will have a total of 40 transponders. In it, 14 C-Bands and 26 Ku-Band Transponders. From the orbital position 119.1 ° East longitude, Bangladesh, the SAARC countries, Indonesia, the Philippines and the “STAN” countries (such as Uzbekistan, Kazakhstan etc.) will be covered.

Final Model of “Bangabandhu Satellite-1”


Manufacturing of 'Bangabandhu Satellite-1' is underway in Thales Alenia Space France's Cannes and Toulouse Facilities. In the meantime, the satellite's main two modules: the completion of the mating work and the completion of the communications and service modules is complete. Solar panels, antenna construction work are also finished, then assembly, integration and test will be started. Two experienced subject matter experts of Foreign consultancy Firm, SPI, USA are supervising the Manufacturing of Bangabandhu Satellite-1.

Honorable State Minister and the Secretary of the Posts and Telecommunications Division visited the progress of the construction of Bangabandhu Satellite-1 in the Cannes facility at Thales during 22-24 May, 2017. A meeting held with Thales in the presence of honorable state minister, on various important aspects of management level including the progress of Bangabandhu satellite-1, training, satellite operations manpower etc. In addition, the delegation visited the Satellite's ongoing Assembly Integration and Test (AIT) activities. It is expected that the construction of Bangabandhu satellite-1 in France will be completed by November 2017.

Hon’ble State Minister, Posts and Telecommunications Division visits Thales Alenia Space France Facility to witness the progress of Bangabandhu Satellite-1 manufacturing.

Technical Specification of Bangabandhu Satellite-1Orbital Position 119.1° EPlatform SPACEBUS 4000 B2Solar Array 3-panels per wing with GaAs cellsBatteries Li-Ion Mono-batteryPropulsion Full chemicalLaunch Mass 3600 Kg on Falcon 9Mission Life Minimum 15 Years


2) Progress of activies related to Bangabandhu Satellite-1:

Falcon 9 launch vehicle of Space Exploration Technologies Corp. (SpaceX), USA will be used to launch 'Bangabandhu Satellite-1' from the Cape Canevaral Launch Pad in the United States. As a part of continuous activities with SpaceX, Launch Kick-Off Meeting was held in December 2016 and the Critical Design Review of Launcher was completed in June 2017.

3) Progress of Primary and Secondary Ground Control Station:

The work is being constructed in accordance with the final architectural design of the primary and secondary ground station of Gazipur and Batbunia, respectively, for control and operation of the Satellite.

Architectural view of the Bangabandhu Satellite Primary Ground Station, Gazipur

Earthfilling, finishing work of Boundary Wall and Dormitory Building is in the last phase, the finishing work of the main building has started and construction work of utility building is in progress. The importation of the equipments for the Ground Control Station has started, till now 7 lots of antenna parts have arrived in Bangladesh. The installation of the imported are on going under the supervision of skilled engineers of Thales.

Construction works of the Anchor Building of Primary Ground Station, Gazipur


Civil works of Dormitory Building at Primary Ground Station, Gazipur

C-Band Antenna installation at Primary Ground Station, Gazipur

A team comprising Thales Alenia Space France, foreign consultant SPI, USA and project officials visited the premises of Bangabandhu Satellite Primary Ground Station, Gazipur


on the 18 January, 2017. In addition, 03 local consultants (civil engineers) of the project are on the site regularly supervising the construction work in Gazipur and Betbunia.

Project Team along with SPI and Thales Team at Primary Ground Station, Gazipur to monitor the progress of Civil works.

Also, Thales's experienced ground station experts are regularly traveling to Bangladesh to supervise the site according to the schedule and are working to set up various instruments including ground antennas. Besides, the project team regularly visited Gazipur and Betbunia sites to review the progress of construction work.

4) ECA Financing Loan Agreement:

On September 9, 2016, a 155 million euros loan agreement between BTRC and HSBC France has been signed for the funding through ECA financing. Honorable State Minister for Posts and Telecommunications Division, Begum Tarana Halim, MP, French Ambassador to Bangladesh Mrs. Sophie Aubert, representatives of HSBC, Project and BTRC officials were present during the signing.


ECA Financing Loan Agreement between BTRC and HSBC

5) Formation of Operating Company:

The process of forming a Satellite Operating Company "Bangabandhu Communication Satellite Bangladesh Limited (BCSB)" is ongoing for satellite operation. The company logo and trademarks are officially approved. It is expected that the establishment of the operating company will be completed by July 2017.

Approved Logo of the Proposed Operating Company

B Project Implementation and Progress related meeting:

In the FY 2016-2017, two Project Steering Committee (PSC) meetings were held at the Posts and Telecommuniations Division for the Project Preparatory Project andthe Bangabandhu Satellite Launching Project.

In the year 2016-2017, 12 meetings were held regarding the implementation progress of the Annual Development Program (ADP) in the posts and telecommunication division.


The 3rd Quarterly Program Management Review Meeting (QPMR-3) was held under the agreement signed with Thales during 25-28 April, 2018. In this meeting, the overall progress of the project, the problems and possible solutions to the implementation of the agreement have been discussed; a delegation participated in the meeting from satellite project including experts of foreign consultant SPI, USA.

During July 2016 to 30 June 2017, total of 48 weekly meetings were held Thales Team through conference call; Where discussions and decisions have been made regarding regular progress and implementation of project work.

C Major activities of the Project during FY 2016-2017:

Critical Design Review of Bangabandhu Satellite System (CDR)

The manufacturing activities are on going at Thales Alenia Space Cannes and Toulouse facility. The Critical Design Review (CDR) for Bangabandhu Satellite-1 was held during 2-10 November 2016 in France. In that meeting Critical Design Review was held for Satellite, Ground Control Station, Payload, Mission and User Segment System. In the CDR System Architecture, System capacity, C & Ku-band Payload, TCR Subsystem, User segment : VSAT Hub, User segment : OSS/BSS, Satellite System Architecture, Satellite AIT overview, Product Assurance, Ground Control Segment and initial satellite operations related technical documents were reviewed to finalize the design for Bangabandhu Satellite System. In this meeting, a technical delegation comprising the postal and telecommunication department, BTRC and project officials / consultants led by Vice-Chairman of BTRC and associated experts of SPI, USA, participated in the meeting.

The ongoing manufacturing activities of Bangabandhu Satellite-1 was observed during the AIT facility visit during the technical review in CDR. The major parts of Bangabandhu Satellite-1: Central Tube manufacturing is complete. The manufacturing of Antenna, reflectors, North Panels, South Panels, Earth Panels and North, South Panel of Communication Module (CM) manufacturing is complete at Payload AIT Facility in Toulouse. After the successful completion and testing of those payload units it will be shipped to Cannes facility for integration (Mating).

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