IT ServicesIT Ally plans, forms and runs IT systems and process for business.

SoftwareTransforming businesses through clever solutions.

Companies are repeatedly looking for reasonable variationby leveraging smart methods and ways that will benefit their businesses produce such environment in which their business to accomplish the desires of the market.IT Ally’s promising software and network design engineerstake the right tactic by offering advanced high-end solutions and operational upgrading systems that are dangerous to the development of a client’s business.We have the ability to faultlessly integrate new and better technologies that provide huge benefits. Through our proven customer history in the software and integration business we are well known as leaders in providing to extremely difficult integration projects.

Consulting Application management Digital Channels/Digital Commerce Products Big Data Cloud

Our success lies our solid commitment to delivery, expertpeople team with great skills and keeping up-to-date technology. This has enabled us to offer clients a numberof defining competencies in the areas of:

We apply easy to use programs that combine suitability with savings, and enable clients to move from unverified platforms to trustworthy infrastructure efficiently

Provide customized client service portals

Development

At IT Ally, we have faith that decent software design should makea obvious difference to any business.At IT Ally, our expert IT development engineers work to design network andsoftware solutions that will take part in your existing system and resolveIT problems.

We develop very high-end software, applications and are well-acknowledged for delivering on-time and within budget

Our professional development engineers can also work with your already provided software products and integrate our solutions back into your business.

Analysis & DesignIT Ally’s examination process is about understanding business needs and documenting those in an unmistakable manner, for development, planning, design, testing and communication of the intended solution to all business investors.

These processes could be provided acceptably by any ordinary company or person, but the difficulty and up-to-date software solutions requires excellent skill and task knowledge. The design process defines how the solution will be built and applied into the compulsory systems infrastructure.

IT Ally’s people have the capability to analyse your requirements and plan software solutions that meets your business needs. Our highly expert team willing to do following tasks:

Business analysis Usability analysis Test analysis Resolution design User interface design Technical design Integration design Security design

Our network engineers are capable to deliver the following tasksin very excellent manner

Project administration: Management scope, budgeting, and elapsed time creep that is endemic in this project stage

Analysis: Providing Business requirements that are credibly confidential into priorities and real business value. If you are provided a requirements document where 95% of the requirements are classified as “mandatory” with no value assessment or justification, start again

Interface design: A focus on clarity and completeness –  gaps will result in poor quality and extended testing durations, with significant cost and time-to-market impacts

Clarification and Procedural design: Outlines the technical provision of the analysis deliverables so that Build teams canthen professionally deliver the intended solution

In an IT world of constant exciting change, our analysis and design goals and real achievements over decades of providing mission critical customer solutions continue to be:

Handling and delivering to customer needs and expectations Providing analysis and design Providing solutions that contribute significantly to the

success of our customers

Systems IntegrationRevolutionize corporate processes to realize cost, flexibility and performance benefits.We can reduce complication and get the highest value from your IT project by integrating better platforms, new applications and mobile front ends. We can deal Java, J2EE/ Microsoft .NET environment, IT Ally has wide experience in providing practical, integrated systems world-wide variety platforms. We identify where supreme value can be attained through mechanization and delegation, and our process-demonstrating analysis ensures to get the bestoutcome for any business. Positive systems integration initiates with a clear understanding of business procedureOur team has thoughtful skill in all integration approaches, including SOA, web services, J2EE, and other Enterprise Service Bus (ESB).  

What we covers: 

Mule, IBM, JBOSS, Oracle, Apache, Sun, ForgeRock SAP Netweaver Microsoft (BizTalk)

MicrosoftHave .NET software solutions intended for your organization with best-practice processes.

If your business is in the market for .NET solutions, IT Ally’s Microsoft software engineers practice can deliver your application to budget and range. We will make sure that you’ll have a provider that will struggle to comprehend your business needs first and then customize solutions leveraging our expert engineers and know-how.IT Ally’s build practice provides the following services:

Mobile and tablet solutions Referring, development and end-to-end delivery solutions Structure cloud applications Business analysis and project management Endwise testing including automatic testing Digital design facilities

Open-SourceIT Ally powers the best of the open-source users in our solutions.IT Ally knows the ever-increasing value of open source software components forfast, profitable delivery of superior solutions. IT Ally believes in supporting the further growth of open source plans, and boosts our developers to contribute to and join in open source software projects and groups when possible.

It is now rare for any of our solution to be delivered without leveraging opensource components, from the use of growth outlines through to comprehensive enterprise solutions such as the user’s Portal.

Our skills and expertise in open source technologies:

mySQL Spring Tomcat

Drupal Apache jQuery PostgreSQL JBoss OpenAM

ConsultingChange of business.

At IT Ally, we have wide range of experience solving business glitches. Our clever thinking and a inclusive understanding of any business, software services and solutions can benefit a business to transform and grow. We refer a variety of software and services, including security, customer relationship management (CRM), integration, and transformation

Our success in referring has been built on our skill. We have many years’ experience providing businesses with effective improvement guidance and systems. Because we are knowledgeable and technology agnostic, we can work to integrate new processes with any current systems.

Our services also includes project management and quality assurance (QA) services for software.

SecurityEnsure your software solution is secure with IT Ally’s pragmatic approach.Poor software design accounts for many of the security vulnerabilities that penetrate enterprise systems. The key to safer software is incorporating security into every aspect of the software development lifecycle, whether it is a lightweight pragmatic SDLC, or a formal secure lifecycle such as Microsoft’s SDL. IT Ally builds software solutions usinga pragmatic approach to security. We do not provide software security assessments, instead working with our customers and their independent security assessors to provide cost-effective, fit-for-purpose solution security.

 Our software security solutions generally include:

Threat modelling Secure architecture and design Code reviews Internal penetration testing

Our architects and developers are experienced in the design and build of secure software, and maintain detailed knowledge of the OWASP Top 10, PCI-DSS and other security related guides and standards.

CRMGet closer to your customers with Microsoft Dynamics CRM – on anydevice at anytime.A poor customer relationship management (CRM) implementation can cost you money, time and, worst of all, customers. IT Ally’s CRM solutions can helpreduce costs and increase profitability by organising and automating business processes. We can help you to nurture customer satisfaction and loyalty in the sales, marketing, and customer service areas.

 

We’ll help you mobilise your sales team with a streamlined application that will enable you to visit more customers, more often, enabling your sales team to focus on the activities that matter to increase sales and improve engagement with your customers.

CRM solutions can also improve your customer service by ensuring you respond to customer queries in a structured and repeatable fashion.

Finally, CRM can make sure people are engaging with your company through targeted digital campaigns including email marketing, landing pages, surveys and leads scoring.

Key features:

IT Ally has New Zealand’s largest dedicated Microsoft Dynamics CRM practice and we hold the Microsoft Gold Competency in CRM

CRM implementation from start to finish and covers activities such as project management, configuration, development, integration, solution architecture, installation, data migration, deployment, quality assurance, training and on-going support

Our approach - minimise complex customisation by reusing out of the boxcapability as well as our accelerators and industry templates and partner solutions

Speed-to-market through IT Ally CRM Online a pay-as-you-go (per user, per month), software-as-a-service, locally-hosted Microsoft Dynamics CRM solution

Identity & Access ManagementIT Ally designs, deploys and integrates complex identity provisioning and access management solutions critical for security and collaboration.Online interaction and collaboration between internal or mobile staff, customers and partners is a critical element for many organisations. External parties increasingly need access to an organisations’ data and information, soit has become crucial to know who those users are, and to control their access.  The challenge is to provide an enriched experience where ease-of-use is preserved without compromising data security and privacy. An identity and access management (IAM) system is a set of business processes, tools and technologies that facilitate the management of identity information relating to individuals, organisations and devices. IT Ally’s proven enterprise implementation experience is key to your success. We work with your organisation to transform business problems and requirements into practical solutions. Identity management primarily concerns itself with the management of identity data while access management is mainly concerned with authentication and authorisation. We have a depth of knowledge across a range of identity and access management platforms, from multi-national vendor products to open source frameworks and bespoke development solutions. Our services offer:

 

More efficiency and increased productivity through automated user provisioning, delegated administration and role management, enhanced self-service capabilities, reporting, logging, and alerting systems. 

Assessment of business needs against identity and access management software solutions to provide the best outcome thatmeets your requirements

Complete post-implementation support through our contact centre services and application management teams

 IT Ally’s identity and access management services include:  

Pragmatic solutions for Single Sign-on and Federation, including integration with cloud-based software services

Design of highly secure, private, high-performance infrastructure and software application architectures

Enterprise provisioning and user management solutions (internal/partner/customer facing)

Business process evaluation and technical integration with theigovt logon service.

  We have expertise  these IAM products and solutions: 

Microsoft Active Directory (AD) and Active Directory Federation Services (ADFS) 

Microsoft Forefront Identity Manager (FIM), BHOLD Entitlement Manager

ForgeRock OpenAM, OpenDJ, and OpenIDM Oracle OpenSSO & Sun Waveset Identity Manager (original Sun

products) Oracle Identity and Access Management Suite NZ Government iGovt and RealMe service integration I&AM Application Integration across a range of platforms e.g.

Java, ASP.NET, ASP and PHP

I&AM Application Integration for claims-based applications using Windows Identity Foundation (WIF)

Azure Access Control System (ACS)

IntegrationIT Ally provides integration solutions for business, built on Microsoft Integration technology.Our Microsoft Integration practice provides solutions built with Microsoft Integration technologies, including BizTalk. We are proud to have been associated with building some of the largest integration solutions in New Zealand.

Whether it is on-premise or on the cloud, we have the expertise to craft solutions that enable business needs to be met efficiently and reliably. Our integration practice provides services in the following areas:

Consulting, development and end-to-end delivery of integration solutions

SaaS and Cloud (including Azure) Integration Business Analysis and Project Management End-to-end testing including automated testing BizTalk SSIS Migration and Upgrades to your existing MS Integration

platform K2 workflow solutions SAP Integration with your MS platform

BI & Big Data

IT Ally provide competitive insights and predictive analytics forour customers across relational, dimensional, formalised data warehouse and unstructured data stores, both big and fast.

At IT Ally we know that business intelligence solutions change your business, your culture and your ability to take advantage of unknowns. As such, we have built a formidable team that provides a unique framework and methodology to take you on the journey from reporting to “what if”.

With the untapped advantage of Big Data storage to complement your data warehouse and OLAP analytical environment, we can provide a cost effective end-to-end solution, as a service, to give you the strategic edge.

Our multiple award-winning teams cover a range of technologies and platforms, with Senior BI Consultants and Data Architects who understand the flow of information through your organisation, how to manage and govern it, and how totap into it effectively. We know and understand your data, your computation and correlation models, and your information architecture and processes, and we can use that data to help you build a better and more efficient business.

Our customers span retail, financial services, logistics and supply chain, power and utilities, media and telecommunication, property and more. We are able to customise our offering to suit your needs, and our service lines include:

Business Intelligence and Analytics: Data mining, forecasting,what-if and scenario based modelling on your data using modernmulti-dimensional modelling tools. Interactive dashboards, KPIs, analytical reports and data mining solutions are delivered through a host of tools, including Microsoft SQL Server, SharePoint BI stack and the QlikView BI Tool with advanced GIS visualisation tools.

Data Warehousing: Our combination of ETL framework, robust, formal data warehouse design methodology, and associated monitoring and metadata management tools including data lineage and data reconciliation, is a unique proposition. Our system has delivered many stable data warehouse environments.

Big Data and Data Computing Appliances: IT Ally’s Pivotal DB massively parallel processing data computing appliance is the first in New Zealand, and delivers data storage and processing

as a service, with big performance improvements over traditional relational databases.

Master Data Management: We provide bespoke solutions for authoring, managing and distributing authoritative reference and master data throughout your line of business applications.

Data Architecture and EA/IA: We provide strategic consulting, transformation and change and migration management of complex data environments using leading industry methodologies and notations, including TOGAF and ARCHIMATE. Our tools provide data lineage, metadata management, and linking in data assets into your EA repository.

Data as a Service: From operational support to providing data storage and data processing as a service, we are uniquely positioned to leverage our robust and cost effective data centres and data support team to manage and maintain your secure data stores, whether relational, dimensional or un-structured.

Application ManagementIT Ally provides high quality and reliable application managementservices that maximises, optimises and standardises your technology investments bringing value to the business.While application development aligned to new business expansion can sometimes be the domain of internal IT teams, the complexities and costs of supporting large, legacy applications, is often not. And the cost and effort of attempting application maintenance can often divert in-house teams from their core purpose of delivering technology innovations to create business improvement.

Application management is a long-standing core competency of IT Ally. We maintain and manage line of business (LOB) software applications on your behalf, creating efficiency, quality and cost advantages when compared to in-house support. Our services optimise and improve operational excellence while maximising the value of your application investments.

Our established capabilities enable us to accurately and cost-effectively support and enhance applications, which may be:

Built by IT Ally where our core application knowledge is stronger than our clients 

Built on older technologies which require rare or expensive technical resources

Not central to our clients’ business value creation or innovation initiatives

Of a scale unsuitable for client in-house maintenance and development

Hosted applications or residing in-house with our client Custom applications created specifically for our client Optimising and improving operational excellence

Strategic ServicesIT Ally can help you to simplify, standardise and maximise the technology footprint in-house through defining a solid framework.

IT Ally’s strategic services provides a framework for organisations to maximise, simplify and standardise their application portfolio across business units. Our advisory services have been designed to ensure that organisations gain clear visibility of the application footprint in-house and can leverage these to deliver to the requirements of the business.Our strategic services offer the following key competencies:

Application Portfolio Management – Determine the right mix of applications for your organisation DNA and business process needs

Application lifecycle Management – Manage cost and effectiveness of your application portfolio along with capacity, performance and renewal processes

Application Architecture Services – Determine the best strategic approach to pursue; determine the best mix of bespoke or packaged, and how to leverage various Systems Development Life Cycle (SDLC’s) for each approach

Application Service aggregation – Manage multiple application support partners through a managed framework of processes and integrated service management

OperationsIT Ally’s operational and management expertise ensures your business remains operational 24x7, allowing you to focus your resources on the business, while maintaining your cost thresholds.

Running the day to day IT operations can be resource constraining, costly and challenge an organisations ability to beinnovative and remain focused on its core capabilities. IT Ally’sexperience in operating and managing these environments ensures greater scalability across the business, while enabling the business to remain focused on its core competencies.Specifically, IT Ally can deliver the following services;

Integrate application support services with ITSM frameworks Manage and enhance, application change and  release

management Monitoring business application operations using industry

leading tools Gain 24x7 and extended hours capability for critical

business operations Manage source and application build  processes across the

Enterprise Manage and automate regression testing across connected

processes and applications

PartneringThe management of your IT systems is of strategic importance, at IT Ally we are your trusted partner ensuring the highest level ofIT management and performance.

Internal IT teams are often asked to use their intimate knowledgeof a business’ operations to drive innovation and business improvement, a task that leaves little time for the maintenance of legacy systems. IT Ally is recognised in the industry as a trusted partner providing accurate and cost effective support andenhancement of your IT systems. IT Ally’s partnering encompasses several options;

Built by IT Ally where our core application knowledge is stronger than our clients

Built on older technologies which require rare or expensive technical resources

Not central to our clients’ business value creation or innovation initiatives

Of a scale unsuitable for client in-house maintenance and development

Specifically, IT Ally can deliver the following services;

Integrate application development into a managed framework through architecture and testing services

No longer have a need for your own BA’s, developers, testersand project managers

Smooth transition from in-house or 3rd party support to IT Ally

Benefit from elastic resourcing – save when demand is light,deliver faster when there is a demand

Teams in major centres supporting local and remote customers Work with multiple technology stacks Application enhancement Business process optimisation

Modernisation & TransformationIT Ally ensures that your significant IT investments are optimised to meet the requirements of the business.

Organisations making significant investments in their technology portfolio want to ensure they can maximise their returns before they decide to transform or modernise legacy applications. However, this can be a costly and time consuming exercise.IT Ally’s practice applies a set of proven, repeatable methods, experience and technical innovation that ensures that extending the lifecycle of significant IT systems can deliver value well into the future.IT Ally provides the expert staff, proven tools and methodologiesto successfully optimise and expand your IT investments, by providing the following capabilities:

Extend the lifespan of significant application technology and data investments

Get more benefit from investments through strategic alignment

Optimise speed by determining business process and application performance

Undertake rewrites, refreshes, refactoring Large programmes of work Manage third parties and in-house teams

Digital Solutions & eCommerceIT Ally delivers modern, innovative solutions for digital channels, with a focus on delivery and functional outcomes.At IT Ally, we know it can be difficult to build and maintain a fresh, elegantly designed website that fills a business need.  We can deliver digitalsolutions including websites, intranets, extranets, user experience solutions and social media consulting.

IT Ally’s web solutions are fit-for-purpose and easy to manage.  We have produced websites, intranets and extranets for some of the largest businesses in New Zealand and Australia that have caused demonstrable improvements to traffic, click-throughs and, most importantly, online sales.

Key benefits of working with IT Ally include:

We enable and deliver content managed channels that are easy to manage and update using the latest tools and technologies

We have the capability to analyse your business problems, and design and build a branded, fit-for-purpose site

We can support your solutions in an ongoing way Our solutions are secure, robust, and can be integrated with

your existing enterprise technologies

InternetIT Ally leverages expertise in strategy, delivery and solution accelerators to rapidly transform and modernise your business’ online customer touchpoints.

Organisations look to IT Ally’s internet solutions to improve market presence, business agility and responsiveness. We’re trusted to simplify businesses processes, reduce time-to-market, and enhance the customer experience.IT Ally’s approach to internet solutions combines significant “has done” delivery experience and deep technical expertise with design and usability flair. We are focused on functional outcomesbut we also improve turnaround times through the use of our accelerators and the aesthetics, ease-of-use and management. IT Ally’s point of difference is that we have the depth and breadth within our business to integrate your existing business technologies. The broad internet solution areas we cover are:

Web Content Management: We enable and deliver content managed internet sites that are easy to manage and update using the latest tools and technologies

Enterprise Content Management: We deliver internet sites andplatforms that enable you to share, distribute and publish information across an organisation

Other popular services are:

Internet Architecture: There are a number of emerging internet & cloud architectures and our team of architects will help you design a “fit for purpose” internet solution

Information Architecture: We use a well-defined, trusted, user-centric approach to help you define your information architecture (IA)

Digital Consultancy and Advisory: We can help you map out a digital strategy that takes advantage of the benefits that digital solutions and technologies can bring to your business. This includes providing you with market insight and benchmarking current offerings

Integration Services: Our Integration services team use the latest technologies to provide options for scalable integration for your business now and in the future

Application Maintenance: We provide application maintenance and support for your solutions

Analysis: Business, process and content analysis Branding: We can assist with branding and design Content Strategy: Plan and manage content across the

enterprise Security: Improve your security and authentication practices

IntranetsIT Ally leverages expertise in strategy, delivery and solution accelerators to rapidly transform and modernise the internal workings of your business.

Our customers leverage our intranet solutions to improve collaboration and information sharing within their businesses, improve business agility and responsiveness, simplify businesses processes, and to enhance their peoples’ experience from a cultural perspective. Intranets have been a key part of our business portfolio for over10 years. We have accumulated significant expertise in the design, development and support of some of New Zealand’s leading intranets.IT Ally’s approach to intranet solutions combines significant “has done” delivery experience, deep technical expertise with design, usability and flair. We are focused on the functional outcomes but we also accentuate speed-to-market through the use of our accelerators. At IT Ally we’re not like the rest - we havethe depth and breadth within our business and can integrate our solutions into your existing tech. The broad solution areas are:

Enterprise Content Management: we enable and deliver platforms that allow you to share, distribute and collaborate on information across an organisation

Enterprise Document Management: we enable and deliver platforms that allow you to store and efficiently retrieve documents from within an organisation

Enterprise Search: we enable and deliver search platforms that uncover embedded information across your organisation and surfaces it up and makes it available to employees and end users.

Other popular services are:

Analysis: Business, process and content analysis Branding: We can assist with branding and design Information Architecture: We use a well-defined, trusted,

user-centric approach to help you define your information architecture (IA)

Digital Consultancy and Advisory: We can help you map out a digital strategy that takes advantage of the benefits that digital solutions and technologies can bring to your business. This includes providing you with market insight and benchmarking current offerings

Integration Services: Our Integration services team use the latest technologies to provide options for scalable integration for your business now and in the future

Application Maintenance: We provide application maintenance and support for your solutions

Content Strategy: Plan and manage content for your intranet Document and Records Management: Keep and collaborate on

documents Enterprise 2.0: personalisation, collaboration and team

spaces Security: Improve your security and authentication practices

ExtranetsIT Ally leverages its experience and expertise to help businessesbetter share information with customers.

As customers increasingly want 24/7 access to information, we at IT Ally understand how important it is improve collaboration and information sharing between your business, business partners, andcustomers. We can provide an Extranet solution that will improve business responsiveness, simplify businesses processes, and to enhance customers’ experience of your organisation. Our extranet solutions bring businesses closer to customers and markets, and enable clients to self-serve to meet their own needswhen and where it suits them.We are focused on the functional outcomes but we also accentuate speed-to-market, aesthetics, ease-of-use and management. We have the depth and breadth within our business to provide you with strong integration back into your business, where required. 

The broad solution areas we cover in the extranet space are:

Web Content Management: We enable and deliver content-managed extranet sites that are easy to manage and update using the latest tools and technologies

Enterprise Content Management: We deliver extranet sites andplatforms that enable you to share, distribute and publish information to customers

Other services that are popular with customers are:

Internet Architecture: There are a number of emerging internet and cloud architectures and our team of architects will help you design a “fit for purpose” internet solution

Information Architecture: We use a well-defined, trusted, user-centric approach to help you define your information architecture (IA)

Digital Consultancy and Advisory: We can help you map out a digital strategy that takes advantage of the benefits that digital solutions and technologies can bring to your business This includes providing you with market insight andbenchmarking current offerings

Integration services: Our Integration services team use the latest technologies to provide options for scalable integration for your business now and in the future

Application Maintenance: We provide application maintenance and support for your solutions

MobilityIT Ally has the expertise and experience to deliver mobility solutions that fit your business.

Smartphones and tablets are increasingly being used for work as well as play, and businesses should be taking advantage. Our

clients look to IT Ally’s mobility solutions to improve access toinformation internally and externally, improve business productivity and agility, improve responsiveness to customer needs, and simplify businesses processes. IT Ally’s mobility work combines the power of enterprise softwareand mobile devices to bring businesses closer to their markets, and enable workforces. Whether the project is an extension of existing systems such as CRM or ERP, or a new end-to-end platform, mobility solutions improve productivity, increase speed-to-market and transform customer relationships.Our mobility solutions are creative, fresh, and innovative - and we’re well-known for our ability to deliver. The broad solution areas we cover in the mobility space are:

Mobile Application Development: We provide high-quality mobile application development and integration services to our customers. These services take advantage of advanced technologies and security built-in approaches designed to ensure continuity, high performance, and ease of maintenance

Mobile Infrastructure: We enable our customers’ mobile environments through cloud or on-premise infrastructures. Our goal is to ensure our customers’ infrastructures are able to adjust and adapt to changes in demands, to ensure secure sharing of files and documents across environments, and to provide access to modern apps designed for the evolving workplace

Mobile Security: We provide our customers’ mobile environments with greater security and lower risk. We help our customers move away from risk-laden Bring-Your-Own-Device (BYOD) landscape, toward better governance and risk management by focusing on four key dimensions of security: user, device, apps and data

Mobile Assessments and Consulting: Services are designed to provide our customers with a better success strategy in a mobile environment that has become very fragmented

Mobile Device Management: We provide best-of-breed software solutions to enable mobile device management (MDM) for all

operating systems - including iOS, Android, Windows 8 and Blackberry

Other services that are popular with customers are:

Mobile Architecture: There are a number of emerging mobile architectures and our team of architects will help you design a “fit for purpose” mobile solution

Mobile Consultancy and Advisory: We can help you map out a mobile strategy that takes advantage of what mobile solutions and technologies can bring to your business. This includes providing you with market insight and benchmarking current offerings

Integration services: Our Integration team use the latest technologies to provide options for scalable integration foryour business now and in the future

Social MediaIT Ally leverages its expertise in digital channels to help businesses engage with customers and attract new business throughsocial media.At IT Ally, we recognise that any social solutions need to meet your organisation’s business requirements. Beyond providing a significant levelof technical expertise and excellence in delivery, we also have experienced consultants who understand business challenges and how social technologies can be applied to address those challenges – and above all, ensure a successful implementation.

The broad solution areas we cover in the social space are:

Social Strategy: IT Ally can help you map out a social strategy thatreflects your business needs and goals

Enterprise Content Management: We deliver social platforms that enable you to share, distribute and publish information to customers

Other services that are popular with customers are:

Information Architecture: We use a well-defined, trusted, user-centric approach to help you define your information architecture (IA)

Digital Consultancy and Advisory: We can help you map out a digital strategy that takes advantage of the benefits that digital solutionsand technologies can bring to your business. This includes providingyou with market insight and benchmarking current offerings

Integration services: Our Integration services team use the latest technologies to provide options for scalable integration for your business now and in the future

User ExperienceAt IT Ally, we know how to deliver a user experience solution that’s innovative and easy to use.

At IT Ally, we recognise how important the user experience is to the end-user. On top of providing a significant level of technical expertise, we also have experienced design, UI and UX consultants who understand business challenges and how user experience can be applied to your solution. Above all, we’re focused on how we can ensure a successful implementation.The IT Ally Digital Experience team can help you differentiate your business through better, more memorable experience and design. Our team is made up of talented, creative people who are committed to making things simple and aesthetically appealing to the end-user.The broad solution areas we cover in the user experience space are:Digital strategyWorkshops and facilitation

 NZ web standards-compliant

Personas, goals and scenariosIdentity developmentCustomer experience auditsExpert evaluations 

designHTML and CSS productionInteraction design and IAVisual designInteractive designUser testing 

ProductsAt IT Ally we build products across a number of industries that can be customised and integrated into your business.

Our software products are successful because they are robust, scalable solutions, designed to be both innovative and easy to use. 

Accelerators & Industry TemplatesWe deliver fast, best-of-breed solutions using our accelerators and industry templates.

t IT Ally we utilise our accelerator and industry templates to bring our customers best-of-breed capability on top of Microsoft Dynamics CRM and Microsoft SharePoint, without the customer having to extensively customise the system. This means we can deliver solutions faster and be more cost-effective.Our accelerator and industry templates include:

FMCG – Fast Moving Customer Goods / CPG Consumer Packaged Goods

Social Intranet

Subscription based business in a box (recurring revenue model)

Insurance Member management Financial Services Tourism Registration solutions Advanced Offline Mobile “field force” (Windows 8/8.1 & iPad) Advanced Case, Request and Business process management Advanced Call Centre scripting Digital Marketing

In addition, we’re certified partners for the following Dynamics CRM add-on solutions:

CWR Mobile – Mobile solutions Resco – Mobile solutions ClickDimensions – Digital Marketing CoreMotives – Digital Marketing mscrm-addons (automerge, document core pack, telephone

integration) TKDialogs – Call Centre Scripting Xperdoc-  Document generation

IT Ally CRM OnlineA locally-hosted, cloud-based CRM solution.At IT Ally we know that getting speed-to-market is imperative when you're looking for a CRM solution for your business. We make sure you roll out fast with IT Ally CRM Online, a pay-as-you-go (per user, per month), locally hosted Microsoft Dynamics CRM solution.

Get the full functionally of Microsoft Dynamics CRM without the cost of having to purchase servers and licenses. Cost effective, flexible and locally hosted in IT Ally’s safe and secure datacentres.

Access the solution through your browser, outlook client or mobile device.

Key features:

Flexibility: Pay-as-you-go means you never pay more than you need to

Locally hosted: IT Ally CRM Online is locally hosted in IT Ally's robust datacentres

Dynamics CRM: Full functionality without the price tag

IT Ally SharePoint OnlineLocally hosted, cloud-based SharePoint solutions.

IT Ally's SharePoint software-as-a-service offering allows your business to focus on delivering to your customers efficiently, rather than on the IT operations involved in running the SharePoint platform. SharePoint Online allows you to quickly reap the benefits of enhanced communication, collaboration, workflow and business intelligence, and offers you access to IT Ally’s SharePoint suite, such as Social Intranet and the board papers solution.

Get the full functionally of Microsoft SharePoint 2013 without the cost ofhaving to purchase servers and licenses. SharePoint Online is cost-effective, flexible and locally hosted in IT Ally’s safe and secure datacentres.

Key features:

Flexibility: Pay-as-you-go means you never pay more than you need to

Locally hosted: IT Ally SharePoint Online is hosted in IT Ally's robust New Zealand datacentres

Microsoft Sharepoint 2013: Full functionality without the price tag

Message ManagerSMS gateway services provide anywhere, anytime customer communication.

Mobility has changed how businesses communicate effectively with their employees and customers, as peoplenow work from anywhere, on any device.SMS (txt) messaging is ubiquitous in New Zealand and Australia with over 60 million messages sent each day. Ifyou communicate with your customers or staff, you cannot afford to ignore this channel.Most modern corporate messaging systems are built to reach stationary audiences, largely via email. The IT Ally Message Gateway enables businesses to extend their reach to effectively and efficiently inform, alert and interact with staff and customers wherever they are.High adoption rates of mobile phones and the popularity of SMS messaging provide an opportunity to extend the reach of traditional enterprise messaging systems. SMS messaging is an effective channel that can be used in various ways to save you time and money, from automating high volume marketing messages, to taking over complex, personalised CRM communications and transaction management.

Secure and simple SMS gateway connectivity Cost-effective means of communication with customer

and staff base Personalisation of messages based on your

requirements Connected to Telecom, Skinny, Vodafone, 2degrees Independent gateway from any telecommunications

company Re-try delivery feature Priorities can be applied to certain messages or

services Active-active environment Diverse demographic server locations

Multiple redundancy & Infrastructure options 24/7 Monitoring International connectivity

Payment ManagerA PCI-compliant ePayments gateway integrated with your website, contact centre and IT infrastructure.

We at IT Ally understand the importance of having one payment system for all your business’ channels. IT Ally Payment Manager offers merchants a single-supplier, “one stop shop” for payments from websites, contact centres, IVR, messaging, or back-end systems. The PCI-compliant ePayments system is easily tailored to meet clients’ requirements, whatever they may be.Payment Manager has three main components – one-off payments, recurring payments and an administration system.For one-off payments, web forms, SMS and IVR interfaces are available. Merchants’ customers can make credit or debit card payments through IT Ally’s service or web platforms, or via a standalone website, mobile or IVR system.Web forms for recurring payments allow merchants’ customers to register to make regular payments using direct debits or scheme debit and credit cards. Customer details are securely tokenised to ensure privacy of personal information.

Finally, IT Ally Payment Manager’s admin system enables merchant staff to manage payment transactions. Staff havethe ability to make one-off payments, provide refunds, create reports, and administer access to the payments service.The IT Ally Payment Manager is charged on a simple fixed-fee, per-transaction basis and comes already integrated with a number of IT Ally-provided online service and web platforms. Payment Manager enables a speedy, cost-effective connection to clients’ IT infrastructures and banks.Key features:

Supports Visa and MasterCard scheme credit and debit cards offered by local banks as well as American Express and Diners Club

Easily integrated with clients’ core systems allowing new payment features to be quickly implemented 

Customer registration section allows the setup of recurring payments using direct debit as wellas scheme credit and debit cards

Secure tokenisation of customer payment instrument details means you don’t need to storecustomer payment information within your systems

Payment security features are in-built, including our PCI DSS-compliant gateway, ensuring you have the lowest compliance footprint possible while still meeting your payment service requirements

Optional access to a world-leading fraud management system offering decision management, payer authentication and verification and regulatory compliance

PCI compliance advice and support from our specialist IT Ally security team 

CloudIT Ally consults on cloud computing, and can help you leverage the cloud to transform and modernise your business.At IT Ally we know that cloud solutions change your business, not just your technology. Cloud is a significant disruptive technology and we recommend our customers harness this technology shift to cloud across their entire business.

The measurable upside for organisations looking to benefit from cloud computing are clear, improved competitiveness, enhanced business agility, simplified businesses processes and reduced time-to-market.

We’ll act as your trusted and, importantly, technologically independent advisor, working with you to adapt your business and help you partner with thecloud providers that are best suited to your own distinctive market and sectorrequirements.

IT Ally is able to offer a range of consulting services that will support yourcloud planning and execution:

Cloud advisory: Map out a cloud strategy that takes advantage of the benefits cloud can bring to your business. This includes providing you with market insight and benchmarking current offerings

Aggregation and broker: Leverage a strategic partner to createa more agile, high performing business

Business transformation and modernisation: Undertake application modernisation, rationalisation and transformation using cloud solutions

Application maintenance: IT Ally is using cloud technology to improve the viability and convenience of outsourced application maintenance and support. Often, this includes a

measured modernisation that gradually replaces at-risk application componentry

Integration services: Get options for scalable business integrations via our iPaaS offering

Your business as software: Increasingly, the world is being driven by software. Our software teams can help you develop anAPI for your business and capitalise on a cloud connected world

Cloud architecture: There are a number of emerging cloud architectures - our team of cloud architects will help you design “fit for purpose” cloud solutions

Platform as a ServiceBuild workloads that run on a variety of different technologies with IT Ally’s PaaS platform.Get a highly scalable application platform built on IT Ally’s award-winning Infrastructure as a Service cloud.  Use our Platform as a Service (The Platform) to build workloads running on Microsoft’s ASP.NET; PHP and node.js solutions stack with SQL and MYSQL back-ends built in. The Platform is hosted in both Auckland and Hamilton, and workloads can be replicated or moved to different locations as required for higher availability, disaster recovery or just to be closer to your customers. The Platform also supports self-service via a front-end portal with full API, allowing you to create applications quickly and dynamically.

IT Ally’s Platform as a Service offers you:

100 percent self-service so you can have your application up and running in minutes

The compute resources you need  just post your application and startrunning

Built-in geographic redundancy  so your application’s disaster recovery plan is covered already

Multi-language support, including .NET, Node.js and PHP/MYSQL Simple contract terms with maximum flexibility

Software as a ServiceSaaS – Software as a Service – provides on-demand, self-service access to cloud applications and services.

oftware as a Service (SaaS), is probably the best-known branch of cloud computing. It allows customers to consume applications based on a model that provides on-demand, self-service access to servers, applications and software development platforms.

IT Ally offers a range of Software as a Service (SaaS) solutions from within the IT Ally Cloud Services platform. These are provisioned on IT Ally’s commercially available cloud service and are available for consumption by users globally via any internet-connected browser. This enables customers to take advantage of these solutions whilst being totally removed from the management and operation of the solution.

Key benefits of the IT Ally SaaS offerings include:

Cost savings:  It can be very attractive to move from the capital-heavy expense of installing, maintaining and upgrading on-premises IT infrastructure to the operational cost of a SaaS subscription. Weusually bill on a monthly subscription basis

Scalability:  As your business grows and you need to add more users,rather than investing in additional in-house server capacity and software licences you can adjust your subscription

Accessibility:  A browser and an internet connection is all that's usually required to access a SaaS application, which can therefore be made available on a wide range of desktop and mobile devices

Upgradeability:  IT Ally deals with hardware and software updates, removing a significant workload from your team

 Resilience:  IT Ally’s Cloud services provide a high degree of resilience

Our SaaS offerings are available to our PaaS and Cloud Portal customers via our Application Marketplace. Some of the current IT Ally SaaS offerings include:

CRM as a Service Payroll as a Service Payments as a Service Text Messaging as a Service

Online Applications services

Cloud IntegrationCloud is a disruptive technology that’s making businesses everywhere more agile and efficient. But new technologies create new problems to solve – that’s why IT Ally offers cloud integration services.

It’s clear that the move to cloud computing is having a major impact on business. But there can be surprising roadblocks for companies trying to move their applications in any number to the cloud, especially when it comes to cloud integration. How does your business integrate cloud applications with each other, and with legacy enterprise software?

IT Ally offers a new solution - integration platform as a service. An iPaaS is a cloud integration platform that provides secure access to on premise applications behind a firewall, as well as enabling connectivity to SaaS and cloud services. IT Ally’s integration team provides an iPaaS for our internal integration within the IT Ally local private clouds and also for customers, as a service that can be consumed on an as-needed basis.

An iPaaS is a next-generation integration platform for connecting cloud applications to one another and to on-premise and legacy applications. Thesolution breaks down the problem of cloud silos by providing businesses with a proven mechanism to integrate cloud-based services with each other,and with on-premise enterprise applications. It enables these integrationsto be deployed efficiently, effectively and with elastic capacity.

Key features of the IT Ally iPaaS solution include:

Robust set of connectors for SaaS and cloud services Framework with the ability to quickly add more connectors as new

services emerge Based on a robust industry-proven core integration engine Architected to be highly available, reliable, and secure

Provides good management tools for management, monitoring, auditing and alerts

Configured for elasticity to allow ramp-up 

Transformation & OperationsIT Ally can help your business take the journey to cloud, by evaluating your existing application portfolio and determining the best fit model that will deliver business outcomes.

It’s clear that the move to cloud computing is having a major impact on business. But there can be surprising roadblocks for companies trying to move their applications in any number to the cloud, especially when it comes to cloud integration. How does your business integrate cloud applications with each other, and with legacy enterprise software?

IT Ally offers a new solution - integration platform as a service. An iPaaS is a cloud integration platform that provides secure access to on premise applications behind a firewall, as well as enabling connectivity to SaaS and cloud services. IT Ally’s integration team provides an iPaaS for our internal integration within the IT Ally local private clouds and also for customers, as a service that can be consumed on an as-needed basis.

An iPaaS is a next-generation integration platform for connecting cloud applications to one another and to on-premise and legacy applications. Thesolution breaks down the problem of cloud silos by providing businesses with a proven mechanism to integrate cloud-based services with each other,and with on-premise enterprise applications. It enables these integrationsto be deployed efficiently, effectively and with elastic capacity.

Key features of the IT Ally iPaaS solution include:

Robust set of connectors for SaaS and cloud services Framework with the ability to quickly add more connectors as new

services emerge Based on a robust industry-proven core integration engine

Architected to be highly available, reliable, and secure Provides good management tools for management, monitoring, auditing

and alerts Configured for elasticity to allow ramp-up 

IT ManagementIT Management is at the heart of the IT Ally offer and core to organisations enduring performance.

Cloud & Data CentresAt IT Ally, we offer infrastructure, platform or software as a service, with flexible commercial terms. We have 12 data centres in our network across the Group built, owned and operated to world-class specifications.

IT Ally ConnectIT Ally has deep experience in both business process outsourcing and cloud and can help transform your organisation showing you how to outsource the functions that are costing your business time and money using BPaaS.

ProductsAt IT Ally we can take the headache out of hardware and software management.