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Library The Hive
Address
Sawmill Walk
The Butts
Worcester
WR1 3PB
Telephone 01905 822866
Email [email protected]
Twitter/Facebook https://twitter.com/TheHiveWorcs https://www.facebook.com/TheHiveWorcs
Current Opening
Times
Opens Closes Hours Open
Monday 08:30 22:00 13.5
Tuesday 08:30 22:00 13.5
Wednesday 08:30 22:00 13.5
Thursday 08:30 22:00 13.5
Friday 08:30 22:00 13.5
Saturday 08:30 22:00 13.5
Sunday 08:30 22:00 13.5
Bank Holidays Closed (May Day open)
Total weekly hours open 94.5
Library Manager Janine Downes
Staffing
Establishment
Position Calculated FTE Contractual Hours
Team Leader 1 37
Team Leader 1 37
Team Leader 0.5 18.5
Team Leader 0.5 18.5
Library Customer Advisor 0.5 18.5
Library Customer Advisor 1 37
Library Customer Advisor 1 37
Library Customer Advisor 0.7 25.75
Library Customer Advisor 0.41 15.25
Library Customer Advisor 1 37
Library Customer Advisor 0.65 24
Library Customer Advisor 0.61 22.5
Library Customer Advisor 0.58 21.5
Library Customer Advisor 0.53 19.75
Library Customer Advisor 0.49 18
Library Customer Advisor 0.41 15
Library Customer Advisor 0.99 36.5
Library Customer Advisor 0.45 16.5
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Library Customer Advisor 1 37
Library Customer Advisor 1 37
Library Customer Advisor 0.61 22.5
Library Customer Advisor 0.57 21.25
Library Customer Advisor 0.26 19.5
Library Customer Advisor 0.54 20
Library Customer Advisor 0.57 21
Library Customer Advisor 0.88 32.5
Library Services Manager 1 37
Volunteer
Establishment
2016/17 2017/18 2018/19
Volunteer Hours 1500 2243 1759
Catchment Area
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Population Total
Served 105,312
Catchment Area
Profile
Population
by Age %
All Ages 0-4 5-12 13-17 18-19 20-24 25-64 65-74 75+
105,312 5.7 9.0 5.4 2.9 7.4 51.8 9.9 7.9
Active Users by Age % 3.8 18.8 4.5 3.1 20.6 38.8 6.7 3.7
% of Population with a disability 6.9
% of Population With a disability aged 16-64 4.3
% of Children living in income deprived families 14.1
% of LSOA in the top 30% of most deprived areas 20.3
Total Active
Users 32,130
Number of Visits 2017/18 2018/19 %+/-
689,849 710,800 +3.0%
New Members 2017/18 2018/19 %+/-
25,453 24,385 -4.2%
Customer Satisfaction
2017/18 Customer Satisfaction Survey
Number of Respondents 450
Rated the Service as very good 80%
Nearest Provision
Including proximity and type (WCC and
neighbouring Authorities)
St Johns Library, WCC Tier 3, 0.8 miles
Public Network
Computer Usage
Total number who have logged into a public computer 18,219
2017/18 2018/19 %+/-
No. of hours used 244,069 211,807 -13.2%
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Service Offer
(Outcomes and
reach)
Improved Reading and Literacy
Adult Learning Literacy Classes
ESOL for Everyday Life
Historically we have run lots of ESOL classes at various levels. Take up depends on what
is on offer from adult learning programmers and whether they are funded or
chargeable.
Functional skills literacy has not historically recruited.
Informal Reading Programme
Historically ran but attendance was an issue. We don't have any current learners but
refer if appropriate
Reading Ahead
Usually work with New Chapter Learning Disabilities reading group
Readers' Groups
Chatterbooks: Reading group for children aged 8 to 12 years. Regular event - held every
second Monday of the month.
New Chapter: Reading group for adults with learning difficulties. Regular event, held
every other week on Monday mornings
Class Visits: Reached 8244 children through school visits and outreach
Alvechurch Middle
Astley
Bicknor
Blessed Edwards
Bosbury
Bowbrook House
Broadheath
Burlish
Callow End
Church Hill
Claines
Crowle
Christopher Whitehead Language College
Dines Green
Droitwich Spa High School
Etone College, Nuneaton
Flyford Flavel
Great Malvern
Hanley Castle High School
Hanley Swan
Hawkesbury
Haybridge High School
Health Foundation Degree
Himbleton
Hollymount School
Heart of Worcestershire College
Ipsley
John Masefield School
Kings' School
Kinlet
KSW
Northwick Manor
Nunnery Wood Primary
Old Swinford Hospital
Oldbury Park
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Perrywood Reception
Pershore
Pinvin
Pitmaston
Prince Henry's High School
Red Hill
RGS
RGS Springfield
Ridgeway Academy
River School
RSA Academy
South Bromsgrove High
St Augustine's Academy
St Barnabas
St Clements
St George's CE
St Georges
St Josephs
St Mary Catholic
Stanley Road Primary
Tardebigge
Tewkesbury High School
The Chase High School
The Chantry
Upton
Whittington
Wolverley School
Woodrush
Worcester Sixth Form College
We work with a lot of secondary schools due to UW link. Some are out of area. Many led by
Community Liaison Librarian. Also host and contribute to widening participation activity often
led by UW: parliament day, flood prevention day, a level English day, micro science festival.
Recently started offering chargeable experience days for schools ourselves: “digifest” which
cover additional costs (facilitators, student ambassadors, learning materials)
Visits to Schools
Cherry Orchard
Church Hill Middle
St Matthias
Flyford Flavell
Eckington
Oldbury Park
Bewdley Primary
Cornmeadow Preschool
St Matthias
St Barnabus
Perry Wood
Nunnery Wood
Hollymount
Northwick
Chrsitopher Whitehead
St George's RC
Tudor Grange
Perdiswell
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Bounce & Rhyme: Twice weekly
Bounce and Rhyme: Sing song session for 0-1-year olds and toddlers. Regular event held
every Tuesday
Mini Baby Bounce and Rhyme: Sing song session for babies aged 0 – 3 months and their
parents/carers. Regular event held every Friday
Rat-a-tat tales (interactive story times). Regular event, one morning and one afternoon
session every Wednesday, Saturday and Sunday
Storytime: Two per day during holidays
Storytime (standard story times). Occasional – we have a morning and afternoon story
time every day during certain periods e.g. school holidays and Bookstart week
Other Reading and Literacy Events
Bookstart week: Occasional (annual). We host various children's activities by local
providers (baby massage sessions, dance and music-making workshops, and crafting
activities) to promote reading and literacy
Healthier and Happier Lives
Books on Prescription Collection
Continuous display of Books on Prescription on 3rd floor. Reviewed and updated on an
occasional basis, when necessary
Shelf-help Book Collection
Continuous Shelf-help display on level 0. Reviewed and updated on an occasional basis,
when necessary
Adult Learning Health & Wellbeing Courses
Family Health & Wellbeing – ESOL: 'Aimed at learners who do not speak English as a first
language but who would benefit from learning about; getting involved in community
events, activities for the family, how to look after your health and learning about British
traditions.'
Gentle Fitness Yoga and Relaxation, regular course held for six-week periods on
Thursdays, three times a year. 'Gentle Fitness Yoga & Relaxation incorporates traditional
yoga poses alongside building full body strength and increasing your flexibility. We
encourage all abilities and body types, to join our inclusive and non-judgmental classes
where no previous yoga experience is needed.'
'Understanding & Supporting Children with Dyslexia': Occasional course, a single session
held three times a year. 'The aim of this workshop is to provide learners with an
understanding of dyslexia and how it can affect people, learn some key techniques to
support children and young people who have dyslexia and learn how to motivate and
engage them.'
'Understanding and Supporting Children with ADHD': Occasional course, a single session
held three times a year. ' The aim of this workshop is to provide learners with an
understanding of ADHD and how it can affect both those with the diagnosis and those
living with them, learn key techniques to support children who have ADHD and learn
how to encourage and manage the behaviours of children with ADHD.'
'Understanding and Supporting Children with Autism': Occasional course, a single
session held three times a year. 'During this workshop learners will discover the causes
of Autism as far as these are currently understood and understand the process and
benefits of diagnosis. They will also become familiar with relevant legislation & codes of
practice whilst discussing some of the challenges and stigmas experienced by individuals
experiencing Autism and address any misconceptions. The nationally recognized SPELL
framework & some useful approaches to support individuals with Autism will be
explored.'
Autism Activities
New chapter caters, in part, to autistic individuals (see 'Reading groups')
Lots of autistic children attend code club although it is not specifically marketed to that
group
"Understanding and Supporting Children with Autism" workshop
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Social Connecting Groups
Baby Latte: Breastfeeding group. Regular event, weekly, every Friday morning
French Language Connect Café - monthly
Russian Language Connect Café - monthly
Spanish Language Connect Café - monthly
Crafty Corner - weekly
Computer Café - monthly
Music Together for Dementia – monthly
Dementia Care Awareness – Semesterly workshop
Health Promotions &Health Clinics
Displays using public health promo materials. Fit for Life, 5 ways to wellbeing, stop
smoking. Time to change/talk, New year New You, Stress Awareness Day, Health and
wellbeing consultation, Dyslexia week, Dementia Awareness, Health Information week,
National libraries week ( focus on health and wellbeing), Breast feeding, Breast cancer
Awareness, Blue Monday, Mental Health Awareness
Health Walks
Health walk: Regular event, weekly, every Wednesday morning
Dementia Cafés or Other Dementia Events
Occasional lectures delivered by UW centre for dementia studies. Often of interest to
general public /carers as well as for CPD
Volunteering Opportunities
See 'Library Volunteering Opportunities'
Other Health & Wellbeing Services
'Meditation Classes for Everyone': Regular event: a morning and evening session held
most Mondays of the year
'Study Happy' – occasional events held throughout the year in relation to this (pet
therapy, coffee mornings, etc). We work in partnership with Worcester University to
promote a healthy and happy approach to studying
Wacky Wednesday – Regular event, weekly, every Wednesday. 'A fun interactive parent
and child session for pre-school children aged between 0 and 5 years.' Play designed to
improve children's development
Gentle Fitness Yoga and Relaxation Adult Learning course
Health Walks
Improved Digital Access and Literacy
Adult Learning Courses aimed at Improving Digital Skills & Confidence
'Using Social Media to Promote Your Business' -occasional course, last held Friday 15
June
'Introduction to Business Accounts for Sole Traders' (Course on using Excel for your
business) Occasional course, one session held per season
Code Club
Code club: coding session for children aged 9 – 11. Regular event held twice a week on
Thursday evenings and Sunday mornings during term time
Occasional coding taster sessions are held on a seasonal basis
Coder Dojo – twice monthly – term time
Coding Activities – Summer holidays, Easter holidays special events including family
coding
Minecraft activities – heritage project and ongoing during school holidays
Digital Champions
4 digital champions in total are available for appointments which can be booked ahead
for a Monday, Tuesday Wednesday or Thursday. An Additional 4 digital champions
support GoOn sessions and job club
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Other Digital Literacy Support Services
Computer Basics Course (AKA Go-on), held twice a week every Monday and Thursday.
Digifest: Digital festival with various activities and talks for children and adults. Held
once per year in June
Annually we usually participate in a showcase type event for Internet Safety Day in
partnership with either West Mercia Police or WCC
Monthly Computer Cafés run by OneDigital, interacting with different partners, Tesco,
Barclays etc. to provide targeted digital support
Occasional sessions promoting online resources and digital literacy
Participate in Get Online Week sessions for online shopping, setting up email
Greater Prosperity
Job Club
Job Club - weekly
Job Fair
Not held regularly. There are big job fairs in Worcester: Guildhall, Pitchcroft, Rugby club
Library Volunteering Opportunities
We offer many different volunteer roles:
Book Selection Volunteer (Housebound)
Digital Champion Volunteer
Event Support Volunteer
Meet & Greet Volunteer
Job Club Volunteer
Code Club Volunteer
Children's Activities Volunteer
Computer Basics Volunteer
Library Apprenticeships
One current 18-month library apprenticeship with WCC
Previously one 12-month apprenticeship with HoW college
Library Work Experience Placements
We host around 4 school college-based work experience students per year. We have a
target to work with either a young person in care or a care leaver. Recent possible
placements have not come to fruition. We usually work with at least one individual with
specific needs. Long term unemployed, NEET. On a programme of supper with HoW
college
Weekly volunteering relating to library stock for two individuals with special needs
Cultural and Creative Enrichment
Art Exhibitions
We hold a variety of exhibitions throughout the year. We always have at least two
ongoing exhibitions, on in the main atrium and another in our café. There is often a third
exhibition elsewhere, either a historical one on level two (where archives is based) or a
more general exhibition on level 0. All these exhibitions come from a range of sources:
private hire, the Uni, WAAS (archive and archaeology) or various funded projects (Arts
Council, HLF, Unlocking the Severn). We hosted 37 exhibitions in 2018
Other Art Activities
'Crafty Corner': Regular event, held weekly. 'Informal knitting, crochet and assorted
yarn-based craft group.'
'Family Art Workshops': Occasional event associated with funded arts projects, held
roughly once per season, (Beeline storytelling, AHRC, Meadow Arts, etc.).
'Young at Art': Creative Sessions for under 5s. Regular event, weekly, held every
Thursday. Chargeable so cost neutral (staffing aside)
Occasional make and take sessions usually in association with an event, during school
holidays, Summer Reading Challenge. Chargeable so additional cost (not staffing)
neutral
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Other Art Events & Activities
Creative Writing groups
'Hive Creative Writer's Group': Regular event, held every second Monday of the month.
'Worcester Spark Young Writer's Group' Regular event, held once monthly on a
Saturday. Young people's creative writing group led by poet Nina Lewis
Author & Poet Talks and Events
We hold author and poet events on an occasional basis
Unknown or debut authors often advertised by don't sell. Considering doing via live link
to reduce cost to us and make viable
Recently started producing Facebook live videos for "Bedtime Stories" – streaming
storytelling by members of staff and occasionally by children's authors (Petr Horacek)
Other Cultural Events & Activities
Space Night: A children's library event all about space. Community showcase regular
event, held once a year in October. Primarily organised by a community partner. This
year we hope to offer a chargeable school’s event in association
Science Night: A children's library event all about science. This year the theme was
fragile earth. Regular event held once a year in March
Community (and further) showcase event
Harry Potter Night: A children's library event which celebrates J K Rowling's famous
book series. Regular event held once per year in February
Various theatrical performances held occasionally throughout the year
Professoriate lectures. On various topics/ areas of research of public/professional
interest. UW organised
CPD talk s/lectures mostly organised by community liaison Librarian either UW. Mental
health/dementia, social care, teaching
Host radical film society (UW)
Range of business events. Networking breakfasts, British Library live links, workshops.
Host Beeline storytelling festival (UW)- theatre, art/puppetry workshops, storytelling,
author talks
Floor Plan 13,251m2
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