4/6/2019 Rc-830-99 Safety Recall #830 -- Instrument Panel Ground Screws • 1999 Jeep Wrangler (4.0L) - TJ • MotoLogic https://www.motologic.com/car/1999_jeep_tj_wrangler_4_0l_6_cyl_mpi/article/4a0636bfa93673bddb0fc428503f1b5c?returnPath=%2Fcar%2F1999_j… 1/12 Report a problem with this article 1999 Jeep Wrangler (4.0L) - TJ NOTE: BEFORE ATTEMPTING THIS RECALL, REVIEW VIP OR VEHICLE HISTORY TAB TO VERIFY THAT THE RECALL APPLIES TO THIS VEHICLE AND HAS NOT BEEN COMPLETED. May, 1999 Dealer Service Instructions for: Safety Recall No. 830 Instrument Panel Ground Screws 1999 (TJ) Jeep Wrangler Models NOTE: This recall applies only to the above vehicles built from October 9, 1998 through October 16, 1998 (MDH 100907 through 101611). IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service as determined by using the DIAL VIP System. Subject The right and left instrument panel wiring ground screws on about 2,000 of the above vehicles may loosen. As a result, the vehicles instrument cluster gauges, warning lamps and/or blower motor may not function. Repair New left and right ground screw holes must be drilled and the ground wires must be attached to the new holes using the existing screws. Parts Information No parts are required to perform this repair. Service Procedure 1. With the ignition in the "OFF" position, disconnect and isolate the negative battery cable. ®
NOTE: This recall applies only to the above vehicles built from October 9, 1998 through October 16, 1998 (MDH100907 through 101611).
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires youto complete this recall service on these vehicles before retail delivery. Dealers should also consider thisrequirement to apply to used vehicle inventory and should perform this recall on vehicles in for service asdetermined by using the DIAL VIP System.
Subject
The right and left instrument panel wiring ground screws on about 2,000 of the above vehicles may loosen. As aresult, the vehicle�s instrument cluster gauges, warning lamps and/or blower motor may not function.
Repair
New left and right ground screw holes must be drilled and the ground wires must be attached to the new holesusing the existing screws.
Parts Information
No parts are required to perform this repair.
Service Procedure
1. With the ignition in the "OFF" position, disconnect and isolate the negative battery cable.
NOTE: To enhance customer satisfaction, remember to reset the clock when you havecompleted the repair.
2. Starting with the left side of the instrument panel, remove the two screws that secure the outboard endof the left speaker bezel to the instrument panel (
).3. Using a trim stick or other suitable wide flat-bladed tool, gently pry at the top and bottom edges of the
speaker bezel to release the two snap clip retainers that secure the bezel to the instrument panel.4. Remove the speaker bezel from the instrument panel (
CAUTION: Do not allow the drill bit to contact the instrument panel wiring located behind theinstrument panel bracket.
10. Pull ground wires through speaker opening in the instrument panel. Using the original screw removedin Step 8, attach the ground wires to the new hole. Torque the screw to 35 in. lbs. (4 N�m) (
NOTE: The screw must be installed in the opposite direction that it was originally installed. Besure that the pointed end of the screw does not contact instrument panel wiring.
11. Connect speaker harness wiring connector to speaker.12. Install speaker into instrument panel (
). Torque bezel retaining screws to 20 in. lbs. (2.2 N�m).15. Repeat steps 2 through 14 to repair the right side instrument panel ground wiring attachment.16. Connect the negative battery cable.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DIAL System. Claims submitted will beused by DaimlerChrysler to record recall service completions and provide dealer payments.
Use the following labor operation number and time allowance:
NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recallclaim processing instructions.
Parts Return
Not applicable.
Dealer Notification & Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Two additionalcopies will be sent through the DCMMS, and the "TIL" will be updated to include this recall in the nearfuture. Each dealer to whom involved vehicles were invoiced (or the current dealer at the same streetaddress) will receive a list of their involved vehicles. The vehicle list is arranged in Vehicle IdentificationNumber (VIN) sequence. Owners known to DaimlerChrysler are also listed. The lists are for dealer reference inarranging for service of involved vehicles.
DIAL System Functions 53 and VIP
All involved vehicles will be entered to DIAL System Functions 53 and VIP at the time of recall implementation fordealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of their incomplete vehicles. The customer name,address and phone number are listed if known. Completed vehicles are removed from Function 53 within severaldays of repair claim submission. To use this system, type "53" at the "ENTER FUNCTION" prompt, then type"ORD830".
Owner Notification and Service Scheduling
All involved vehicle owners known to DaimlerChrysler are being notified of the service requirement by first classmail. They are requested to schedule appointments for this service with their dealers. A copy of the ownernotification letter is attached.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall areidentified on the form for owner or dealer reference as needed.
Vehicle Not Available
If a vehicle is not available for service, let us know by filling out the pre-addressed Owner Notification Form ordescribe the reason on a postcard and mail to:
DaimlerChrysler Corporation CIMS 482-00-85 800 Chrysler Drive East Auburn Hills, Michigan 48326-2757
Additional Information
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.
Customer Services Field Operations DaimlerChrysler Corporation
SAFETY RECALL TO RELOCATE YOUR VEHICLE�S INSTRUMENT PANEL WIRING GROUND SCREWS
Dear Wrangler Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle SafetyAct.
DaimlerChrysler Corporation has determined that a defect, which relates to motor vehicle safety, exists in some1999 Jeep Wrangler vehicles.
The problem is... The right and left instrument panel wiring ground screws on your Wrangler(identified on the enclosed form) may loosen. As a result, your vehicle�s instrumentcluster gauges, warning lamps and/or blower motor may not function. Loss of thesefunctions may distract you, and in certain circumstances, may impair your ability tosafely operate the vehicle, which could cause an accident without warning.
What DaimlerChryslerand your dealer willdo...
DaimlerChrysler will repair your vehicle free of charge (parts and labor). To dothis, your dealer will attach the instrument panel wiring ground screws to a newlocation. The work will take about 1/2 hour to complete. However, additional time
may be necessary depending on how dealer appointments are scheduled andprocessed.
What you must do toensure your safety... Simply contact your dealer right away to schedule a service appointment.
Bring the enclosed Owner Notification Form with you to your dealer. Itidentifies the required service to the dealer.
If you need help... If you have trouble getting your vehicle repaired, please call the DaimlerChryslerCustomer Assistance Center, toll free, at 1-800-992-1997. A representative willassist you in getting your vehicle repaired. If your dealer fails or is unable to remedythis defect without charge and within a reasonable time, you may submit a writtencomplaint to the Administrator, National Highway Traffic Safety Administration, 400Seventh Street, S.W., Washington, DC 20590, or call the Toll Free Auto SafetyHotline at 1-800-424-9393. Washington, DC area residents may call 1-202-366-0123.
We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thank you for yourattention to this important matter.
Customer Services Field Operations DaimlerChrysler Corporation
