Date post: | 01-May-2023 |
Category: |
Documents |
Upload: | khangminh22 |
View: | 0 times |
Download: | 0 times |
1© 2021 Walgreens Boots Alliance, Inc. All rights reserved.
Evercore ISI HealthCONx Conference
November 29, 2021
Reimagining Healthcare
for the next era
Customer centric
Hyper localized
Lowering cost of care
Improving outcomes
Transformational partnerships
Rx at the center
Scale and momentum
Delightful customer
experiences
© 2021 Walgreens Boots Alliance, Inc. All rights reserved.
2© 2021 Walgreens Boots Alliance, Inc. All rights reserved. © 2021 Walgreens Boots Alliance, Inc. All rights reserved.
Safe Harbor and Non-GAAPCautionary Note Regarding Forward-Looking Statements: All statements in this presentation that are not historical including are forward-looking statements for purposes of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995.
These include, without limitation, estimates of and goals for future operating, financial and tax performance and results, including our fiscal year 2022 guidance, our long-term growth and related assumptions and drivers, as well as forward-looking statements concerning the expected execution and effect of our business strategies, the potential impacts on our business of the spread and impacts of the COVID-19 pandemic, our cost-savings and growth initiatives, including statements relating to our expected cost savings under our Transformational Cost Management and store optimization programs. All statements in the future tense and all statements accompanied by words such as “expect,” “outlook,” “forecast,” “would,” “could,” “should,” “can,” “will,” “project,” “intend,” “plan,” “goal,” “guidance,” “target,” “aim,” continue,” “transform,” “accelerate,” “model,” “long term,” “believe,” “seek,” “estimate,” “anticipate,” “may,” “possible,” “assume,” and variations of such words and similar expressions are intended to identify such forward-looking statements.
These forward-looking statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions, known or unknown, that could cause actual results to vary materially from those indicated or anticipated.
These risks, assumptions and uncertainties include those described in Item 1A (Risk Factors) of our Form 10-K for the fiscal year ended August 31, 2021 and in other documents that we file or furnish with the Securities and Exchange Commission. If one or more of these risks or uncertainties materializes, or if underlying assumptions prove incorrect, actual results may vary materially from those indicated or anticipated by such forward-looking statements. All forward-looking statements we make or that are made on our behalf are qualified by these cautionary statements. You should not place undue reliance on forward-looking statements, which speak only as of the date they are made.
We do not undertake, and expressly disclaim, any duty or obligation to update publicly any forward-looking statement after the date of this presentation, whether as a result of new information, future events, changes in assumptions or otherwise.
Non-GAAP Financial Measures: Today’s presentation includes certain non-GAAP financial measures, including all measures whose label includes the words “adjusted”, “constant currency”, or “free cash flow” or variations of such words and similar expressions, and we refer you to our most recent investor presentation for reconciliations to the most directly comparable U.S. GAAP financial measures and related information. The Company does not provide a reconciliation for non-GAAP estimates on a forward-looking basis where it is unable to provide a meaningful or accurate calculation or estimation of reconciling items and the information is not available without unreasonable effort. This is due to the inherent difficulty of forecasting the timing or amount of various items that have not yet occurred, are out of the Company’s control or cannot be reasonably predicted, and that would impact the most directly comparable forward-looking GAAP financial measure. For the same reasons, the company is unable to address the probable significance of the unavailable information. Forward-looking non-GAAP financial measures may vary materially from the corresponding GAAP financial measures.
These presentation materials and the appendix hereto are integrally related and are intended to be presented, considered and understood together.
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 3
Key Takeaways
We have an integrated healthcare, pharmacy, and retail strategy, enabling sustainable, profitable growth
We are well on our way to our new healthcare vision and ambition
We are putting the right capabilities, assets, and operating model in place
We are committed to enhanced communication and transparency
Our revitalized strategy, and intensified executional focus, gives capacity to drive strong returns
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 4
Reach in local communities (~9,000 U.S. locations)
Frequent touchpoints with chronic customers
Pharmacist network and leading fulfillment capabilities
Brand credibility and trust as neutral party in health and wellness
Payor relationships in specialty and traditional pharmacy
Many Assets to Leverage…
Strengthened Right to Win Within the Healthcare Ecosystem
…and Momentum as We Move Forward
COVID-19 and underlying business
Partnerships and investments in payors and providers that will strengthen our healthcare position
Key talent to help us chart our path
5© 2021 Walgreens Boots Alliance, Inc. All rights reserved. © 2021 Walgreens Boots Alliance, Inc. All rights reserved.
The pandemic affirmed Walgreens as a trusted neighborhood health destination highlighting our ability to help our customers manage their health
49M+COVID-19 vaccines
administered
19M+COVID-19 tests
completed
~80Kpharmacists and
pharmacy technicians across
~9K locations
380M+visits to find care
during the pandemic
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 5
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 6
OUR VISION:
Advantaged growth in community healthcare,while transforming our core
To be the leading partner in reimagining local healthcare and wellbeing for all
OUR STRATEGY:
Transform and align the core
Focus the portfolio; optimize capital allocation
Build a high-performance culture and a winning team
Build our next growth engine with consumer-centric healthcare solutions
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 7
Building the pharmacy of the future to support and enable
our healthcare strategy
Reimagining retail through expanded health and wellness
offerings and mass personalization
Accelerating our brands and digital offerings
Expanding Transformational Cost Management Program
Transform and align the core
Focus the portfolio;optimize capital allocation
Build a high-performance cultureand a winning team
Build our next growth engine with consumer-centric healthcare solutions
Transform and Align the Core
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 8
Pharmacy of the Future
Digital Engagement
Store Role Refresh
Clinical Outcomes
Micro Fulfillment
Be the Low-Cost Provider
1Reinvent Omni-ChannelExperience
2
Accelerate Growth3
ExpandCare Model4
Building the Pharmacy of the Future to Support and Enable Our Healthcare Strategy
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 9
Pharmacy of the Future Enables Healthcare Strategy
Automated central micro fulfillment
• Freeing capacity to enable value-add healthcare activities
• Reduced working capital
• Improved cost-to-fill
• National coverage by 2024
Centralized services freeing up additional pharmacist capacity
Modernized core dispensing platform Vaccination & Diagnostics
Pay for Performance
Disease Management & Care Gap Closures
Collaborative Care Practices
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 10
Reimagining RetailThrough Health and Wellness LeadershipAccelerated by Mass Personalization
Be the First Choice for Healthand Wellness Solutions
• Fueled by integrated health, pharmacy and retail personalization and digitalization at every step in the journey
• Empowering chronic customers in their health and well being journey through a trusted wellbeing offering supported by expert advice and patient-centric pharmacy
• Providing convenience and competitive offers how and where our customers value it most
11© 2021 Walgreens Boots Alliance, Inc. All rights reserved.
Integrating Health, Pharmacy, and Retail PersonalizationAcross the Customer Journey
Walgreens Advertising GroupFinancial
Services
Owned Brand
Omni-Channel
Personalized Wellness Journeys
Pharmacy, Health, and Wellness Rewards
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 12
$0.3B
FY19
$2.1B
FY24FFY21FY20
$1.3B
$3.3B
Expanding Our TCM Program to Fund Future Growth
TCM Savings Projection
• Comprehensive funnel of new initiatives
• Implementation costs expanded to $3.6 to $3.9B through FYE24(compared to previous range of $2.1 to $2.3B)
1 Excludes $508M retained earnings transition adjustment to decrease retained earnings due to the adoption of new lease accounting standard; booked in FY20
Savings Target Raised to $3.3B by FYE24
TCMP achieved $2B savings goal one year ahead of schedule
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 13
Build Our Next Growth EngineAccelerating the path to become
a leading provider of local clinical care services
Leveraging consumer-centric technology and our pharmacy network to deliver and enable
others to deliver value-based care
Strengthening partnerships with payors, providers, and patients
Transform and align the core
Focus the portfolio;optimize capital allocation
Build a high-performance cultureand a winning team
Build our next growth engine with consumer-centric healthcare solutions
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 14
Developing a Healthcare Business Built on a Core Set of Principles
Healthcare is inherently local, and all communities should
have equitable access to care
People plus technology deliver better care
Consumer-centric, omni-channel, whole person care,
delivered with privacy and security by design
Payment models are moving towards value with a focus on
cost and outcomes
Scale is critical. We are creating a sustainable, locally-focused,
nationally scaled business, with a multi-asset strategy across care delivery and provider enablement
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 15
Delightful consumer experience with omni-channel engagement
Improving health outcomes and lowering cost of care
Health equity by addressing community-wide social determinants of health
Creating better outcomes for consumers and partners…
Consumer-centric approach, leveraging Walgreens trusted consumer relationships
Nationally scaled, locally delivered business, through a diversified, multi-asset strategy
A platform that enables our local payor and provider partners
Maximizing Walgreens diverse assets to deliver…
To Be the Leading Partner in Reimagining Local Healthcare and Wellbeing for All
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 16
Organic Development
Health CornerPhysical & Digital
Consumer & Caregiver App
Health Marketplace
Creating Better Outcomes for Consumers & Partners / Lowering Costs
Portfolio of Equity Investments
Hyper-Local, Consumer-Centric, Omni-Channel, Whole Person Care
Consumer-Centric Ecosystem
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 17
Walgreens Health – Digital Channel
Increasing engagement and improving access
Members are supported with simple nudges, friendly reminders, and tools to find providers and resources
CONSUMER and CAREGIVER APP HEALTH MARKETPLACE
Curated and personalized products and services, covered by insurance
Enabling clinicians to select the right products at the point of care
Guidance, coaching, and chronic condition support at the Health Corner
Consumer App Now Live for Blue Shield California and Clover Qualifying Members
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 18
The newly released Walgreens Health consumer app delivers a warm, inviting experience to users, and enables ease of access to care via Health Corners
✓ Walgreens Health & customer co-branding
✓ Sign-up and sign-in
✓ Home feed
✓ Calendar
✓ User profile and settings
✓ Customer service
✓ Care task management
✓ Wellness checks (CQIs)
✓ Provider search and scheduling
✓ Care circle
✓ Medication management
Key Features
Walgreens Health – Consumer App
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 19
Walgreens Health – Physical Channel
Access to personalized, clinical expertise from licensed Health Advisors
Continuing education for OTC medications, remote patient monitoring devices, and chronic conditions and life changes
Keeping the member connected to their local Health Corner, and building a trusted relationship
Health Corners provide a differentiated space to deliver individualized clinical and non-clinical services
PHYSICAL SPACE HEALTH ADVISORTECH BAR
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 20
Population Health Services and New Pharmacy Models
Enabling Providers(Primary Care and
Specialists)
Clinical Outcomes Management
Delegated Risk on Populations
Increasing impact on health outcomes and total cost of care
Partner Value | Bringing Solutions to Improve Outcomes and Costs for Our Payor and Provider Partners
➢ Evolving to delegated risk over time (partner dependent)➢ Care gap closures, starting with fee for service model ➢ Moving to performance-based model, tied to improving outcomes ➢ Multiple risk models available within possible JV structures
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 21
Consumer Value | Orchestrating the Consumer Journey Across the Care Continuum
Wellness
Primary Care / Specialty
Pre-Acute
Post-Acute
Omni-Channel and Personalized Consumer Engagement Platform
Engaging consumers | Care team enabled by technology | Integrating and aligning incentives
Store
Digital
HomeClinic
Community
Caregivers & Patients
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 22
Best-in-Class Primary Care Delivery Platform
✓ VillageMD is a leading consumer-focused healthcare company
✓ Superior health outcomes for patients
✓ Serving all patient types
✓ Integrates care model of pharmacy and primary care
VillageMD $5.2B majority investment closed Nov. 24, valuing VillageMD at $12.9B post-money1
Primary care is a gateway to the healthcare system
Continued shift to value-based care
1.6M+Patients
300K+Value-Based
Lives
200+Clinics
600 → 1,000Co-Located
Clinic Expansion
1) VillageMD valuation of $10.6B pre-money and $12.9B post-money as of investment announcement date (10/14/21)
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 23
Expanding Health System Collaborationand Comprehensive Specialty Capabilities
Shields majority investment closed October 29th
Immediately accretive in FY22
70Health systems
87Health systems
145Locations
+
LDDAccess
2,900Cliniciannetwork
✓ Shields proven ability to bend the cost curve resulting in >$1,100 PMPM improvement
✓ ~13% reduction cost in total cost of care
✓ ~35% reduction in physician/ED visits
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 24
Transforming the Post-Acute Journey from Hospital to Home
✓ 15-22% reduction in readmissions
✓ 11% lower ED utilization
✓ 20% lower total cost of care vs. control group
U.S. post-acute care market represents ~$75B in annual healthcare spend, one of the fastest growing segments today
Majority investment expected to close in ~2Q to 3Q FY22
19M
~$1.4B
~8K
Lives under management
Home services national provider network
Spend under management
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 25
Measuring the Success of Walgreens Health
2022:
2M+
2025:
10M+ of which
1M in risk
2022:
5 payor/provider
2025:
10+ payor/provider
100+ by YE22
160+ by YE22
1,200+ in 5 years
3,000 at scale
600+ by YE25
1,000 by YE27
Lives Partners Sites of Care Revenue
Walgreens Health Corners:
VillageMD Co-Located Clinics:
* Figures are not inclusive of VillageMD
*
FY 2022
~$3B
FY 2025
~$9-10B
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 26
Focus the Portfolio; Optimize Capital Allocation
Refocusing the portfolio and equity investments to prioritize
core assets and healthcare ambitions
Maintaining commitment to return cash to our investors
Transform and align the core
Focus the portfolio;optimize capital allocation
Build a high-performance cultureand a winning team
Build our next growth engine with consumer-centric healthcare solutions
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 27
U.S. Healthcare Investments: $19.4 - $20.6B Other Investments: $1.3 - $1.5B
Attractive Portfolio of Investments with ~$21BValuation; Streamlining Positions to Maximize Returns
(1) Estimated valuation based on: (A) publicly traded companies valued based on market price as of 11/26/21 and (B) and privately held companies based on (i) balance sheet carrying value, (ii) public comps, or (iii) latest financing rounds. Book values in our financial statements may differ
1
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 28
✓ Long-term growth algorithm highly influenced by rapid pace of healthcare investments and capital allocation (organic vs. inorganic)• Three reporting segments in FY22: U.S., International, Walgreens Health
✓ First three years of EPS growth ~4%, reflecting FY22 investments, lower vaccines• Accelerating growth: FY22 flat, FY23 MSD, FY24 M-HSD
✓ Long-term growth model (beyond FY24) with 11-13% EPS growth• Faster growing, higher margin healthcare business hits scale
✓ Walgreens Health driven by ~$3B sales in FY22, growing to ~$9-10B in FY25• Accretive to WBA margin profile as initiatives gain traction
Note: All references to EPS or EPS growth refer to adjusted continuing EPS at constant currencies; long-term refers to time period beyond FY24, based on analysis extending 10 years to FY2030
11-13% Long-Term EPS Growth Algorithm, Driven by Advantaged Healthcare Business and Moderate Core Growth
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 29
NextThree Years
LT GrowthAlgorithm (FY25+)
Base 4.5% 2.5-3.0%
Healthcare 0.5% 6.5-7.5%
Tax Rate (1)% (1)%
Share Repurchases -% 3.0-3.5%
EPS Growth % (Constant FX) ~4% 11-13%
Note: All references to EPS or EPS growth refer to Adjusted Continuing EPS at constant currencies
Long-Term Algorithm Shows EPS Growth Accelerating to 11-13%, as Healthcare Segment Scales Up and Margins Build
© 2021 Walgreens Boots Alliance, Inc. All rights reserved. 30
1 We have an integrated healthcare, pharmacy, and retail strategy, enabling sustainable, profitable growth
2 We are well on our way to our new healthcare vision and ambition
3 We are putting the right capabilities, assets, and operating model in place
4 We are committed to enhanced communication and transparency
5 Our revitalized strategy, and intensified executional focus, have the capacity to drive strong returns