RFID Overhead EAS System IDX-4000 Compatible Installation ...

RFID OVERHEAD EAS SYSTEM IDX-4000 COMPATIBLE 8200-1075-08, REV. A

INSTALLATION AND SERVICE GUIDE 1 of 107 *8200-1075-08*

RFID Overhead EAS System IDX-4000 Compatible Installation and Service Guide

© 2019 Sensormatic Electronics, LLC



Contents About this guide .......................................................................................................................................... 5

Additional documentation .................................................................................................................... 5 Technical Support ............................................................................................................................... 5

About the product ....................................................................................................................................... 6 Features .............................................................................................................................................. 6 Systems ............................................................................................................................................... 6

Safety ....................................................................................................................................................... 8 Installation requirements ..................................................................................................................... 8 Cabling ................................................................................................................................................ 8

Section I: Installation sequence overview ................................................................................................ 9 Section II: Before you begin ..................................................................................................................... 10

System prerequisites ........................................................................................................................... 10 Do you have what you need .............................................................................................................. 10 Training .............................................................................................................................................. 10

Part numbers ........................................................................................................................................ 11 Kit numbers........................................................................................................................................... 16

Service part number .......................................................................................................................... 16 Site survey requirements .................................................................................................................... 17

At the IDX-4000 RFID Reader and Xovis PC2 traffic sensor location .............................................. 17 At the Digital Remote Alarm location ................................................................................................ 17

Store design requirements .................................................................................................................. 18 System width coverage and component locations ............................................................................ 20

System requirements ........................................................................................................................... 21 Network requirements ....................................................................................................................... 21 Network switch requirements ............................................................................................................ 21 Network Topology Map requirements ............................................................................................... 21 Laptop requirements ......................................................................................................................... 23 TrueVUE requirements ...................................................................................................................... 23 Firmware requirements ..................................................................................................................... 23 MQTT broker, device management, and port requirements ............................................................. 24 Network Time Protocol (NTP) ........................................................................................................... 24 General system performance and RFID requirements ..................................................................... 24

Component installation requirements ............................................................................................... 25 Electrical power requirements ........................................................................................................... 25 Wiring requirements .......................................................................................................................... 25 RFID location requirements ............................................................................................................... 25 AMC-1060 Digital Remote Alarm requirements ................................................................................ 26 Equipment requirements ................................................................................................................... 26 Tools requirements ............................................................................................................................ 27

Installation checklist ............................................................................................................................ 27 Section III: Reviewing the build order ..................................................................................................... 28

Component layout ................................................................................................................................ 28 Section IV: Site power, network and cable validation ........................................................................... 31

Overview of site power, network and cable validation steps .......................................................... 31 Equipment required ............................................................................................................................. 31 Step 1: Validating AC power and Ethernet (PoE) at the IDF closet ................................................. 32 Step 2: Validating power at biscuit jack terminations ...................................................................... 32



Step 3: Validating PoE at the device installation locations ............................................................. 32 Section V: Preinstalling and configuring firmware ................................................................................ 34

Overview of preinstalling and configuring firmware steps .............................................................. 34 Tools required ...................................................................................................................................... 34 Step 1: Updating IDX-4000 RFID Reader firmware ............................................................................ 35 Step 2: Configuring IDX-4000 RFID Readers ..................................................................................... 36 Step 3: Updating Xovis PC2 traffic sensor software ........................................................................ 38 Step 4: Configuring Xovis PC2 traffic sensors ................................................................................. 40

Section VI: Installation pre-assembly ..................................................................................................... 42 Overview of pre-assembly steps ........................................................................................................ 42 Tools required ...................................................................................................................................... 42 Step 1: Pre-assembling the RFID Beam Steering Antenna to the universal mounting plate ....... 43 Step 2: Pre-assembling the IDX-4000 RFID Reader to the universal mounting plate ................... 44 Step 3: Pre-assembly for the cable mount (IDX reader or antennas) ............................................. 46

Section VII: Installation – At the store exit ............................................................................................. 47 Overview of installation types at the store exit ................................................................................. 47 Tools required ...................................................................................................................................... 47

Installation A: Installing IDA-3100 antennas - visible ............................................................................ 48 Overview of installation: ...................................................................................................................... 48 Tools required ...................................................................................................................................... 48 Step 1: Mounting an IDA-3100 RFID Antenna onto the ceiling ........................................................ 49 Step 2: Mounting an IDX-4000 RFID Reader above the ceiling ........................................................ 50

Installation B: Installing IDA-3100 antennas above the ceiling - hidden ............................................. 52 Overview of installation ....................................................................................................................... 52 Tools required ...................................................................................................................................... 52 Step 1: Mounting an IDA-3100 RFID Antenna above the ceiling ..................................................... 53 Step 2: Mounting an IDX-4000 RFID Reader above the ceiling ........................................................ 54

Installation C: Installing Aesthetic Covers to the ceiling ...................................................................... 56 Overview of installation ....................................................................................................................... 56 Tools required ...................................................................................................................................... 56 Step 1: Mounting the universal plate assembly onto the ceiling (RFID antenna or IDX-4000 Reader

attached) ........................................................................................................................................... 57 Step 2: Optional: Connecting the RF extension cables to an RFID Beam Steering Antenna ...... 58 Step 3: Routing and securing the RF extension cables ................................................................... 59 Step 4: Connecting the RF cables to an IDX-4000 RFID Reader ..................................................... 59 Step 5: Attaching and removing the aesthetic covers ..................................................................... 60

Installation D: Suspending Aesthetic Covers from the ceiling ............................................................ 63 Overview of installation ....................................................................................................................... 63 Tools required ...................................................................................................................................... 63 Step 1: Determining the cable mount position on the ceiling ......................................................... 64 Step 2: Mounting the anchor point into the ceiling .......................................................................... 64

Mounting to a drywall or wooden surface .......................................................................................... 64 Mounting to concrete ......................................................................................................................... 65 Mounting to a ceiling grid (T bar) ....................................................................................................... 66

Step 3: Raising the universal mounting plate assemblies ............................................................... 67 Step 4: Connecting and routing RF extension cables for the suspended antennas .................... 68 Step 5: Connecting RF extension cables to an IDX-4000 RFID Reader ......................................... 70

Section VIII: Installing the Xovis PC2 traffic sensor .............................................................................. 71



Overview of installation ....................................................................................................................... 71 Tools required ...................................................................................................................................... 71 Step 1: Mounting the Xovis PC2 traffic sensor ................................................................................. 72 Step 2: Powering up the Xovis PC2 traffic sensor ............................................................................ 74

Section IX: Installing the AMC-1060 Digital Remote Alarm .................................................................. 75 Overview of installation steps at the AMC-1060 Digital Remote Alarm location ........................... 75 Equipment required ............................................................................................................................. 75 Step 1: Pulling cables .......................................................................................................................... 76 Step 2: Mounting the AMC-1060 Digital Remote Alarm .................................................................... 76 Step 3: Connecting the AMC-1060 Digital Remote Alarm cable to the IDX-4000 RFID Reader .... 77

Section X: Configuring and verifying system components .................................................................. 80 Overview of verifying system components ....................................................................................... 80 Equipment required ............................................................................................................................. 80 Step 1: Verifying IDX-4000 RFID Reader and IDA RFID antenna connections ............................... 81 Step 2: Final configuration of the Xovis PC2 traffic sensor ............................................................ 82 Step 3: Verifying Xovis PC2 traffic sensor diagnostics ................................................................... 84 Step 4: Customizing the audio, visual, and remote control settings for the AMC-1060 digital

remote alarm .................................................................................................................................... 84 Step 5: Using the remote control for the AMC-1060 Digital Remote Alarm ................................... 86 Step 6: Verifying Xovis TrueVUE connectivity .................................................................................. 87

Section XI: Testing the RFID Overhead EAS System ............................................................................ 88 Overview of testing the RFIS Overhead EAS system ....................................................................... 88 Equipment required ............................................................................................................................. 88 Step 1: Performing a walk-through test with a Tag Test Board ...................................................... 89 Step 2: Reviewing the walk-through test results .............................................................................. 91 Step 3: Configuring the system to the customer’s design specification ....................................... 92 Step 4: Customer testing of the system ............................................................................................ 93

Section XII: Troubleshooting ................................................................................................................... 94 Debugging and setup tools ............................................................................................................... 102 Technical support .............................................................................................................................. 103

Specifications .......................................................................................................................................... 103 Declarations ............................................................................................................................................. 103 Appendix A: Terminating an RS-485 Ethernet cable ........................................................................... 105 Appendix B: Reporting traffic counts from a Xovis PC2 to TrueVUE ................................................ 106 Checklist: RFID Overhead EAS System installation ............................................................................ 107



About this guide This installation and service guide explains how to install and service an RFID Overhead EAS System. You must install the system in the correct order as outlined in this guide.

Additional documentation

The following is a list of additional documents related to this installation:

• IDX-4000 RFID Reader Quick Start Guide, 8200-2697-22 • IDA-3100 RFID Antenna Installation Guide, 8200-1075-01 • AMC-1060 Digital remote alarm Installation Guide, 8200-0505-01 • TrueVUE for RFID as EAS Overhead System Setup Guide, 8200-1030-51 • Xovis PC2 Overhead People Counter Installation Guide, 8200-0172-41

Technical Support For product bulletins and the most recent updates to documentation, visit https://sensormaticsecurelogin.com.

https://sensormaticsecurelogin.com/



About the product Install the RFID Overhead EAS System as a single or dual system above a store exit. Implement this system where you do not want pedestals, or where you cannot install a floor system.

When an unsold RFID tag passes the threshold and is read by the system, the digital remote alarm sounds. RFID tags are deactivated by being marked sold at the point of sale (POS) station. The sold tags are forwarded over the network to the exit system’s main IDX-4000 RFID Reader to ensure that these tags do not alarm.

The system uses a Xovis PC2 traffic sensor to ensure that a read tag is coincidental to a person exiting the threshold line. This significantly reduces false alarms, compared to standard read point systems that alarm when tags are near the threshold.

The IDA-3100 RFID Beam Steering Antenna also scans the environment in different fields. Any tags that are stationary are considered static and do not generate alarms.

The system also supports alarm filtering. You can identify tags or tag headers to alarm, or not to alarm, to minimize alarm quantities.

When you connect the system to TrueVUE, remote management of equipment, and store and enterprise level reports provide real insights into retail shrinkage.

Features The RFID Overhead EAS System includes the following features:

• A discreet EAS system for stores that do not want a pedestal-style installation. • The AMC-1060 Digital Remote Alarm (DRA) sounds when unsold RFID tags pass through. • The Xovis PC2 traffic sensor increases confidence that a tag movement has occurred, and reduces

false alarms. • The integration with TrueVUE gives the customer remote management of equipment and report

generation.

Systems You can install IDA RFID antennas in an RFID Overhead EAS System in the following ways:

• A single system that consists of two IDA RFID antennas, one IDX-4000 RFID Reader, one Xovis PC2 traffic sensor, and one AMC-1060 Digital Remote Alarm. See Figure 1.

• A single system that consists of two IDA RFID antennas, one IDX-4000 RFID Reader, one Xovis PC2 traffic sensor, one AMC-1060 Digital Remote Alarm, and three aesthetic covers.

• A dual system that consists of four IDA RFID antennas, two IDX-4000 RFID Readers, two Xovis PC2 traffic sensors, and one or two AMC-1060 Digital Remote Alarms See Figure 2.

• A dual system that consists of four IDA RFID antennas, two IDX-4000 RFID Readers, two Xovis PC2 traffic sensors, and one AMC-1060 Digital Remote Alarm, and six aesthetic covers.



Figure 1. A single RFID Overhead EAS System

A Xovis PC2 traffic sensor B IDA-3100 RFID antennas C IDX-4000 RFID reader D RS-485 data line E AMC-1060 Digital Remote Alarm, ZP1060-G F ZP1060-T, DRA power supply and cable G RS-485 conversion jack H PoE Injector Network connection

Figure 2. A dual RFID Overhead EAS System

A Xovis PC2 traffic sensor B IDA-3100 RFID antennas C IDX-4000 RFID reader, RS-485 port 2 D RS-485 data line

E AMC-1060 Digital Remote Alarm, ZP1060-G. A second Digital Remote Alarm is optional.

F Digital Remote Alarm power supply and cable, ZP1060-T

G RS-485 conversion jack H PoE Injector Network connection



Safety WARNING: Risk of electric shock Disconnect all power sources before servicing.

Regulatory Restriction: For indoor use only. See relevant product guides for individual safety warnings.

Installation requirements

Regulatory restriction: Only for indoor use. Intended use: Only install this device as described in this guide.

If you install this product in a European Union or European Free Trade Association member state, give the Declaration of Conformity included with this product to the manager or user. By law, you must provide this information to the user.

The installer or contractor must adhere to the following criteria:

• You must have electrical work comply with the latest national electrical code, national fire code, and all applicable local codes and ordinances. National or local wiring codes or rules can differ between regions. Adherence to these codes supersedes instructions in this document.

• You must coordinate all work with other trades to avoid interference. • You must verify existing site conditions and coordinate with the owner’s representative and appropriate

utilities as required. • You must obtain copies of all related plans, specifications, shop drawings, and addenda, to schedule and

coordinate related work. • You must thoroughly review the project to ensure that all work meets or exceeds the above requirements.

Any alleged discrepancies shall be brought to the attention of Sensormatic Electronics. Important: You require network connection at the install site. Confirm network and local proper drop locations prior to installing.

Cabling CAUTION: The AC source must be a two-wire plus ground, 24-hour, unswitched outlet with less than 0.5 VAC between neutral and ground.

CAUTION: For permanently connected equipment, a 15 A or 20 A, two-pole, ganged disconnect device, which also provides short circuit and overload protection, and has a minimum 3-millimeter open circuit clearance, in accordance with the National Electric Code and applicable local codes must be installed by a licensed electrician at a location readily accessible to the equipment.

CAUTION: For pluggable equipment, the socket-outlet must be installed near the equipment and must be easily accessible.

Important:

• Follow all local, state and federal electrical and fire codes for cabling. • Do not share the AC source with neon signs, motors, computers, cash registers, terminals, or data

communications equipment. • Do not use orange-colored outlets dedicated for computer equipment.

CAUTION: For continued protection against risk of fire, replace fuse only with same type and rating.



Section I: Installation sequence overview Figure 3 is an overview of the installation sequence that you must follow when you install an RFID Overhead EAS System.

Figure 3. RFID Overhead EAS System installation sequence overview

Confirm that the site survey and all the prerequisites in

Section II are complete before

you begin the installation.

Review the component

layout and the design

of the store, and how best to

install an RFID Overhead EAS

system.

Download the firmware for

and configure the IDX-4000 RFID Reader and the Xovis

PC2 traffic sensors.

Perform all the possible pre-

assemblies of components before you

transport the system to the

storefront.

At the store exit, perform the appropriate

installation for the customer’s

preferences and in line with the

site survey.

Mount and power the Xovis PC2 traffic sensor.

Perform the

Digital Remote Alarm

installations and connections at the store front.

Configure and verify the RFID Overhead EAS

system components.

Section VII: Installation at the

store exit

Section II: Before you begin

Section III: Build order review

Section V: Pre-installing and

configuring firmware

Section VIII: Installing the Xovis PC2 traffic sensor

Section IX: Installing the digital

remote alarm

Section VI: Pre-assembly

Section X: Configuration and

component verification

Section XI: System testing and final configuration

Carry out final configurations and

test the system.

Verify the site power and network drops

before you begin the installation.

Section IV: Power and network

Finalizing the RFID Overhead EAS

solution

Attach the aesthetic covers when system is

working correctly.

Section XII: Troubleshooting

Troubleshoot any solution problems.

RFID OVERHEAD EAS SYSTEM, IDX-4000 COMPATIBLE 8200-1075-08, REV A


Section II: Before you begin This section outlines the site survey requirements that are critical to the correct installation of an RFID Overhead EAS System.

Trained subject matter experts must complete site surveys, which you can source from Professional Services.

System prerequisites This section outlines the prerequisites that you need to install an RFID Overhead EAS System.

Do you have what you need Before installing and configuring an RFID Overhead EAS System, ensure that you have the following documents and understanding of the system:

• Do you have the network requirements in place to support an RFID Overhead EAS System?

• Do you have the Network Topology Map requirements, or IP Request Form, to properly assign IP addresses to the IDX-4000 RFID Readers and Xovis PC2 traffic sensor?

• Do you have the applicable network ports open for functionality and device management support?

• If supporting device management, do you have an MQTT broker installed?

• Do you have the latest firmware requirements for the IDX-4000 RFID Readers, Xovis PC2 traffic sensor, and AMC1060 digital remote alarm?

• Have you completed the necessary training required to install an RFID Overhead EAS System?

Training WARNING: Do not attempt to install an RFID Overhead EAS System unless you have completed the following training programs:

• RFID Overhead EAS System Technical Training

Recommended training The following are recommended training courses:

• Introduction to RFID • Xovis PC2 Traffic Sensor Installation and Configuration



Part numbers Table 1 lists the part numbers for the various configurations in the RFID Overhead EAS System. Table 2 to Table 9 provide information about the parts necessary for each system configuration.

Table 11 lists the part numbers for ordering RFID Overhead EAS System parts independently.

Note: If using an RFID Antenna extension cable, you must use the same size extension cable on all of the antennas that you are installing.

Table 1. System configurations Part number Location Description IDOE-1001-N1 North America Single system, RFID Overhead EAS System, 3100, North American IDOE-2001-N1 North America Dual system, RFID Overhead EAS System, 3100, North American IDOE-1011-N1 North America Single system, RFID Overhead EAS System, aesthetic cover black, North American IDOE-2011-N1 North America Dual system, RFID Overhead EAS System, aesthetic cover black, North American IDOE-1001-E1 EMEA Single system, RFID Overhead EAS System, 3100, EMEA IDOE-2001-E1 EMEA Dual system, RFID Overhead EAS System, 3100, EMEA IDOE-1011-E1 EMEA Single system, RFID Overhead EAS System, aesthetic cover black, EMEA IDOE-2011-E1 EMEA Dual system, RFID Overhead EAS System, aesthetic cover black, EMEA

Table 2. IDOE-1001-N1: Single system, RFID Overhead EAS System, 3100, North America Part number Quantity Description IDA-3100-NA-RS 2 High Gain Beam steering RFID antenna, North American IDX-4000-N1 1 4-port RFID reader, North American 2025-0653-01 1 POE, 30W, 802.3at compl power supply 2025-0741-01 1 PC-2 sensor 2025-0743-01 1 PC2 flush mount housing 5606-0081-01 1 Mid span power injector 0352-0512-01 1 15 ft or 4.57 m Patch cable 8200-0172-41 1 Install guide (PC2) 2412-2225-01 1 Sheet of labels 0351-0547-01 2 Power cord, US IEC320, 18/3, 125V, 10A ZP1060-G 1 4 digit display DRA, gray 0351-0409-06 1 Install kit, DRA, legacy 0352-0659-01 1 I/K, ENET ISO, 10/100 ZP1060-T 1 Optional kit, power supply, AMC-1060 ZP1060-RCTF 1 Optional kit, remote control, U*M system 0352-0359-01 1 Install kit, RS485 conv jack 710648BL03-MM 1 Patch cord 3 ft or 0.91 m, black 71065407 5 Patch cord 7 ft or 2.13 m, black

Table 3. IDOE-2001-N1: Dual system, RFID Overhead EAS System, 3100, North America Part number Quantity Description IDA-3100-NA-RS 4 High Gain Beam steering RFID antenna, North American IDX-4000-N1 2 4-port RFID reader, North American 2025-0653-01 2 POE, 30W, 802.3at compl power supply 0352-0659-01 2 I/K, ENET ISO, 10/100 2025-0741-01 2 PC-2 sensor 2025-0743-01 2 PC2 flush mount housing 5606-0081-01 2 Mid span power injector 0352-0512-01 2 15 ft or 4.57 m Patch cable 8200-0172-41 2 Install guide (PC2) 2412-2225-01 2 Sheet of labels 0351-0547-01 3 Power cord, US IEC320, 18/3, 125V, 10A ZP1060-G 1 4 digit display DRA, gray 0351-0409-06 1 Install kit, DRA, legacy ZP1060-T 1 Optional kit, power supply, AMC-1060 ZP1060-RCTF 1 Optional kit, remote control, U*M system 0352-0359-01 1 Install kit, RS485 conv jack 710648BL03-MM 1 Patch cord 3 ft or 0.91 m, black 71065407 9 Patch cord 7 ft or 2.13 m, black



Table 4. IDOE-1011-N1: Single system, RFID Overhead EAS System, black, North America Part number Quantity Description 0352-0585-01 2 RFID quad patch antenna, North American, UNI 0352-0735-01 2 Assembly, aesthetic cover, black PS-RFCBLE-EXT5 2 RFID antenna extension cable 5 ft IDX-4000-N1 1 4-port RFID reader, North American 2025-0653-01 1 POE, 30W, 802.3at compl power supply 0352-0460-01 1 Power cord, US-IEC320, 18/3, 125V 0352-0659-01 1 I/K, ENET ISO, 10/100 2025-0741-01 1 PC-2 sensor 2025-0743-01 1 PC2 flush mount housing 5606-0081-01 1 Mid span power injector 0352-0512-01 1 15 ft or 4.57 m Patch cable 8200-0172-41 1 Install guide (PC2) 2412-2225-01 1 Sheet of labels 0351-0547-01 2 Power cord, US IEC320, 18/3, 125V, 10A ZP1060-G 1 4 digit display DRA, gray 0351-0409-06 1 Install kit, DRA, legacy ZP1060-T 1 Optional kit, power supply, AMC-1060 ZP1060-RCTF 1 Optional kit, remote control, U*M system 0352-0359-01 1 Install kit, RS485 conv jack 710648BL03-MM 1 Patch cord 3 ft or 0.91 m, black 71065407 5 Patch cord 7 ft or 2.13 m, black

Table 5. IDOE-2011-N1: Dual system, RFID Overhead EAS System, black, North American

Part number Quantity Description 0352-0585-01 4 RFID quad patch antenna, North American, UNI 0352-0735-01 4 Assembly, aesthetic cover, black PS-RFCBLE-EXT5 4 RFID antenna extension cable 5FT IDX-4000-N1 2 4-port RFID reader, North American 2025-0653-01 2 POE, 30W, 802.3AT compl power supply 0352-0460-01 2 Power cord, US-IEC320, 18/3, 125V 0352-0659-01 2 I/K, ENET ISO, 10/100 2025-0741-01 2 PC-2 sensor 2025-0743-01 2 PC2 flush mount housing 5606-0081-01 2 Mid span power injector 0352-0512-01 2 15 ft or 4.57 m Patch cable 8200-0172-41 1 Install guide (PC2) 2412-2225-01 1 Sheet of labels 0351-0547-01 3 Power cord, US IEC320, 18/3, 125V, 10A ZP1060-G 1 4 digit display DRA, gray 0351-0409-06 1 Install kit, DRA, legacy ZP1060-T 1 Optional kit, power supply, AMC-1060 ZP1060-RCTF 1 Optional kit, remote control, U*M system 0352-0359-01 1 Install kit, RS485 conv jack 710648BL03-MM 1 Patch cord 3 ft or 0.91 m, black 71065407 10 Patch cord 7 ft or 2.13 m, black



Table 6. IDOE-1001-E1: Single system, RFID Overhead EAS System, 3100, EMEA Part number Quantity Description IDA-3100-EU-RS 2 High Gain Beam steering RFID antenna, EU IDX-4000-E1 1 4-port RFID reader, EU 2025-0653-01 1 POE, 30W, 802.3at compl power supply 0351-0547-02 3 Power cord, B Schuko (EUR) 250V 0352-0659-01 1 I/K, ENET ISO, 10/100 2025-0741-01 1 PC-2 sensor 2025-0743-01 1 PC2 flush mount housing 5606-0081-01 1 Mid span power injector 0352-0512-01 1 15 ft or 4.57 m Patch cable 8200-0172-41 1 Install guide (PC2) 2412-2225-01 1 Sheet of labels ZP1060-G 1 4 digit display DRA, gray 0351-0409-06 1 Install kit, DRA, legacy ZP1060-T 1 Optional kit, power supply, AMC-1060 ZP1060-RCTF 1 Optional kit, remote control, U*M system 0352-0359-01 1 Install kit, RS485 conv jack 710648BL03-MM 1 Patch cord 3 ft or 0.91 m, black 71065407 5 Patch cord 7 ft or 2.13 m, black

Table 7. IDOE-2001-E1: Dual system, RFID Overhead EAS System, 3100, EMEA Part number Quantity Description IDA-3100-EU-RS 4 High Gain Beam steering RFID antenna, EU IDX-4000-E1 2 4-port RFID reader, EU 2025-0653-01 2 POE, 30W, 802.3at compl power supply 0351-0547-02 5 Power cord, B Schuko (EUR) 250V 2025-0741-01 2 PC-2 sensor 2025-0743-01 2 PC2 flush mount housing 5606-0081-01 2 Mid span power injector 0352-0512-01 2 15 ft or 4.57 m Patch cable 8200-0172-41 2 Install guide (PC2) 2412-2225-01 2 Sheet of labels ZP1060-G 1 4 digit display DRA, gray 0351-0409-06 1 Install kit, DRA, legacy ZP1060-T 1 Optional kit, power supply, AMC-1060 ZP1060-RCTF 1 Optional kit, remote control, U*M system 0352-0359-01 1 Install kit, RS485 conv jack 710648BL03-MM 1 Patch cord 3 ft or 0.91 m, black 71065407 9 Patch cord 7 ft or 2.13 m, black 0352-0659-01 2 I/K, ENET ISO, 10/100

Table 8. IDOE-1011-E1: Single system, RFID Overhead EAS System, black, EMEA Part number Quantity Description 0352-0587-01 2 RFID quad patch antenna, EU, UNI 0352-0735-01 2 Assembly, aesthetic cover, black PS-RFCBLE-EXT5 2 RFID antenna extension cable 5 ft IDX-4000-E1 1 4-port RFID reader, EU 2025-0653-01 1 POE, 30W, 802.3at compl power supply 0351-0547-02 1 Power cord, B Schuko (EUR) 250V 0352-0659-01 1 I/K, ENET ISO, 10/100 2025-0741-01 1 PC-2 sensor 2025-0743-01 1 PC2 flush mount housing 5606-0081-01 1 Mid span power injector 0352-0512-01 1 15 ft or 4.57 m Patch cable 8200-0172-41 1 Install guide (PC2) 2412-2225-01 1 Sheet of labels 0351-0547-02 2 Power cord, B Schuko (EUR) 250V ZP1060-G 1 4 digit display DRA, gray 0351-0409-06 1 Install kit, DRA, legacy ZP1060-T 1 Optional kit, power supply, AMC-1060 ZP1060-RCTF 1 Optional kit, remote control, U*M system 0352-0359-01 1 Install kit, RS485 conv jack 710648BL03-MM 1 Patch cord 3 ft or 0.91 m, black 71065407 5 Patch cord 7 ft or 2.13 m, black



Table 9. IDOE-2011-E1: Dual system, RFID Overhead EAS System, black, EMEA Part number Quantity Description 0352-0587-01 4 RFID quad patch antenna, EU, UNI 0352-0735-01 4 Assembly, aesthetic cover, black PS-RFCBLE-EXT5 4 RFID antenna extension cable 5 ft IDX-4000-E1 1 4-port RFID reader, EU 2025-0653-01 2 POE, 30W, 802.3at compl power supply 0351-0547-02 5 Power cord, B Schuko (EUR) 250V 0352-0659-01 2 I/K, ENET ISO, 10/100 2025-0741-01 2 PC-2 sensor 2025-0743-01 2 PC2 flush mount housing 5606-0081-01 2 Mid span power injector 0352-0512-01 2 15 ft or 4.57 m Patch cable 8200-0172-41 1 Install guide (PC2) 2412-2225-01 1 Sheet of labels ZP1060-G 1 4 digit display DRA, gray 0351-0409-06 1 Install kit, DRA, legacy ZP1060-T 1 Optional kit, power supply, AMC-1060 ZP1060-RCTF 1 Optional kit, remote control, U*M system 0352-0359-01 1 Install kit, RS485 conv jack 710648BL03-MM 1 Patch cord 3 ft or 0.91 m, black 71065407 10 Patch cord 7 ft or 2.13 m, black

Table 10. Dual technology tags Part number Quantity Description IDTM2200 As needed Medium gray, clamp, re-circulation IDTM2200N As needed Light gray, clamp, in-store IDTM2200N2D As needed Light gray, clamp, in-store, 2D barcode IDTM2220 As needed Medium gray, 9kG magnetic, recirculation IDTM2220N As needed Light gray, 9kG magnetic, in-store IDTM2220N2D As needed Light gray, 9kG magnetic, in-store, 2D barcode IDTM2225 As needed Charcoal gray, 5kG magnetic, recirculation IDTM2225N As needed Light gray, 5kG magnetic, in-store IDTM2225N2D As needed Light gray, 5kG magnetic, in-store, 2D barcode



Table 11. Ordering parts independently for the RFID Overhead EAS System Areas Single System Dual System Part Number Description

Antennas 2 per 4 per

IDA-3100-NA-RS High Gain Beam steering RFID antenna, North American IDA-3100-EU-RS High Gain Beam steering RFID antenna, EU 0352-0585-01 RFID Quad Patch Antenna North American, Uni 0352-0587-01 RFID Quad Patch Antenna, EU, UNI

Aesthetic covers 2 per choice

4 per choice

0352-0735-01 Assembly, aesthetic cover black 0352-0735-02 Assembly, aesthetic cover white 0352-0734-01 Kit, aesthetic cover ceiling cable mount, 4 cables

RF extension cables

0 or 2 per choice

0 or 4 per choice

PS-RFCBLE-EXT5 RFID antenna extension cable, 5 ft PS-RFCBLE-EXT10 RFID antenna extension cable, 10 ft PS-RFCBLE-EXT20 RFID antenna extension cable, 20 ft PS-RFCBLE-PLEN4 RFID antenna extension cable, 4 ft PS-RFCBLE-PLEN10 RFID antenna plenum extension cable, 10 ft

RFID reader 1 per 2 per IDX-4000-N1 4-port RFID reader, North American IDX-4000-E1 4-port RFID reader, EU IDX-4000-W1 4-port RFID reader, W1

IDX-4000-W2 4-port RFID reader, W2

PoE injector 1 Per 2 per 2025-0653-01 PoE, 30W, 802.3at Compliant Power Supply 0351-0547-01 Power cord K, USA 125V

0351-0547-01 Power cord K, USA 125V 0351-0547-02 Power cord B, Schuko (EUR) 250V 0351-0547-03 Power cord D, UK 250V 0351-0547-04 Power cord J, Japan 125V 0351-0547-07 Power cord Australia to IEC 32

Ethernet isolator 1 per 2 per 0352-0659-01 I/K, ENET ISO, 10/100 People counter 1per 2 per XOV-PC2-RKP XOVIS PC2, Recessed Mount, POE

2025-0741-01 PC-2 3-D sensor 2025-0743-01 PC2 flush-mounted housing 5606-0081-01 Mid Span Power Injector 0352-0512-01 15 ft or 4.57 m Patch cable 8200-0172-41 Install guide (PC2) 2412-2225-01 Sheet of labels 0351-0547-01 Power cord, US IEC320,18/3,125V,10A

Digital Remote Alarm and

installation parts 1 or more each 1 or more

each

ZPALARM-GAC Digital Alarm gray complete, AC adapter included ZP1060-G2 4-Digit Display DRA, gray 0351-0409-06 Install kit, DRA, legacy ZP1060-T Optional kit, power supply, AMC-1060 0351-0547-01 Power cord K, USA 125V ZP1060-RCTF DRA, remote control 0352-0359-01 Install kit, RS485 conv jack

Patch Cords Option 4 per Option 8 per 710648BL03-MM Patch cord 3 ft or 0.91 m, black 71065407 Patch cord 7 ft or 2.13 m, black

Setup Kit/ Install Guide/ Test Boards

1 per store 1 per store 0352-0769-02 Set up kit, Overhead RFID as EAS 1.0

0352-0762-01 Test tag board

Detacher and Components

As needed As needed IDKM1000DT SuperTag Power Detacher ILI enabled, Desk top complete

IDKM-1000 SuperTag Power Detacher ILI enabled, desk top 5606-0083-01 Power supply, SW, 24V/2A,100-240 VAC 0352-0460-01 Power cord US-IEC320, 18/3, 125V

As needed As needed IDKM1010FM SuperTag Power Detacher ILI enabled, Flush mounted complete

IDKM-1010 SuperTag Power Detacher ILI enabled, Flush mounted 5606-0083-01 Power supply,SW,24V/2A,100-240 VAC 0352-0460-01 Power cord US-IEC320, 18/3, 125V

As needed As needed 0352-0535-01 RF extension cable, 10 ft, detacher



Kit numbers Table 12. 0352-0735-01, Aesthetic Cover Installation Kit (Black) Complete

Part number Quantity Description 0352-0726-01 1 Basic Installation Hardware kit, Overhead RFID 0404-1239-01 1 Cover assembly, black 0404-1238-01 1 Universal plate with Lanyard, Overhead RFID 2412-0609-01 1 Installation template, Overhead RFID

Table 13. 0352-0735-02, Aesthetic Cover Installation Kit (White) Complete Part number Quantity Description 0352-0726-01 1 Basic Installation Hardware kit, Overhead RFID 0404-1239-02 1 Cover assembly, white, Overhead RFID 0404-1238-01 1 Universal plate with lanyard, Overhead RFID 2412-0609-01 1 Installation template, Overhead RFID

Table 14. 0352-0734-01, Overhead RFID Cable Mount Kit Part number Quantity Description 1400-0033-01 2 Clip, T-bar 1400-0205-01 4 Clip, T-bar with 1/4 in. 20 stud 5/8 in. L,15/16 in. W 2804-7106-77 4 Screw, M,PHP,ST,Z,1/4-20X3/4 6010-0123-240 4 Cable assembly, Griplock® , OTS, Hanging mount, ADJ, 240"L

Table 15. 0352-0786-01, Hardware Kit with Thermal Pad Part number Quantity Description 0352-0726-01 Basic Installation Hardware Kit

2838-0015-01 4 Nut, 1/4-in. 20 FLNG,1/4 in. 20, 7/16WAF, ST/Z 2880-0070-01 4 Toggle bolt anchor, 1/4 in. 20x6 in. 1/4-20X6.00, ZN 2848-0051-01 4 Washer, Fender, ST/Z,1/4 in. 20, 1.5OD 2880-0083-01 4 Anchor, PL, W/O SCR, 3/4L,#4-#6-#8 5801-2052-120 4 Screw, M,M4X8, FHP, S304, P, 965 5801-2061-120 4 Screw, M, M4X10, PHP, S304, P, 7985 5801-2081-120 4 Screw ,M, M4X16, PHP, S304, P, 7985 5810-2041-120 1 STAP, 2.9X13, PHP, S304, P, 7981C 5810-4111-111 4 STAP, 4.2X45, PHP, ST, Z7981C 5826-0300-020 4 Nut, LCK, M4, S304, P, 985 5840-0200-011 1 Washer, FL, STD, M3, ST, Z, 125A 5840-0300-020 4 Washer, FL STD, M4, S304, P,125A

0505-1570-01 1 Reader thermal pad

Service part number Table 16. 0352-0737-01, Aesthetic Cover (Black) Only

Part number Quantity Description 0404-1239-01 1 Assembly cover, black, Overhead RFID

Table 17. 0352-0737-02, Aesthetic Cover (White) Only Part number Quantity Description 0404-1239-02 1 Assembly cover, white, Overhead RFID



Site survey requirements This section outlines the site survey requirements that are critical to the correct installation of an RFID Overhead EAS System.

Ensure that you have a copy of the site survey. You can source this from Professional Services.

At the Intermediate Distribution Frame (IDF) closet When you survey the site’s Intermediate Distribution Frame (IDF) closet, check the following criteria:

• The number of power outlets installed. • The height and location of the power pack. • The distance between the IDF closet and the store entrance. • The ceiling height and type – solid drywall, open, or drop. • Is there an access panel?

At the IDX-4000 RFID Reader and Xovis PC2 traffic sensor location When you survey the locations of the IDA RFID reader and the Xovis PC2 traffic sensor, check the following criteria:

• Are there existing system installations? • What is the ceiling height of the installation location? • What is the distance between the IDX-4000 RFID Reader location and the IDF closet? • How are the surrounding walls constructed? • What is the position of the nearest tagged merchandise to the store entrance? • Are there metal columns or doors, signs, shopping carts, or physical items near the store entrance?

These can cause RFID tag reflections and generate false exits and false alarms. • What are the door locations, the width of the door, the door type, and the door orientation? • What is the distance between the Xovis PC2 traffic sensor location and the IDF closet? • How many POS stations, cashwraps, and backwraps are there, and what is the cabinet or counter

material? • Is shielding required?

At the Digital Remote Alarm location When you survey the Digital Remote Alarm location, check the following criteria:

• What is the mounting surface for a Digital Remote Alarm? • What is the ceiling height and type – solid drywall, open, or drop to accommodate the Digital Remote

Alarm? • Is there existing equipment installed?



Site survey photograph requirements You must provide the following site survey deliverables:

• Photographs of all doors and entrances • Photographs of existing overhead systems • Photographs of the POS reader and antenna locations • Photographs of the ceiling fixtures • Photographs showing the access panel • Photographs of recessed ceilings • Photographs of existing device locations • Photographs showing the existing exit system • Photographs showing the surrounding area of the exit • Photographs of the IDF closet • Photographs of the Ethernet switches • Photographs of the available power sources

Store design requirements This section outlines the store design requirements that you need to install an RFID Overhead EAS System.

In order for a single or dual system to perform optimally, do not place RFID tagged items near, under, or outside of the system. Ensure that you understand the customer’s requirements about the alarm zone location, inside the store or outside the store. Note: The system sounds an alarm, with a swift walking pace at 3.3 feet to 3.9 feet or 1 meter to 1.2 meters from the centerline of the system.



Figure 4. Alarm zone inside the store (side view)

A Ceiling B EAS C Store line D Keep out zone for EAS system E Alarm zone F Table G Item

Figure 5. Alarm zone outside store line (side view)

A Ceiling B EAS C Store line D Keep out zone for EAS system E Alarm zone F Table G Item



System width coverage and component locations The single and dual systems are modular and cover any store opening. Information about coverage allowances is outlined in the following lists:

Single system coverage

• Single system coverage • 6 feet to 12 feet or 1.8 meters to 3.6 meters door opening, when installation height is 10 feet, or 3

meters • Antennas spaced at 6 feet or 1.8 meters apart • IDX Reader located central to the antennas +/- 1 foot or 0.3 meters • Xovis located central to the antennas +/- 1 foot or 0.3 meters • Side spacing on antennas maximum 3 feet or 0.9 meters

Dual system width coverage

• 18 feet to 24 feet or 5.5 meters to 7.3 meters door opening, when installation height is 10 feet, or 3 meters

• Antennas spaced at 6 feet or 1.8 meters apart • IDX Reader located central to the antennas +/- 1 foot or 0.3 meters • Xovis located central to the antennas +/- 1 foot or 0.3 meters • Side spacing on antennas maximum 3 feet or 0.9 meters



System requirements This section outlines the system requirements that you need to install an RFID Overhead EAS System.

Network requirements Confirm the following list of requirements:

• The network speed must be greater than 100kbps to the support device management of the IDX-4000 RFID Readers.

• You must connect the RFID Overhead EAS System to a TCP/IP network for it to function correctly. • You must connect each Ethernet port to a common TCP/IP network. • You must connect each Xovis PC2 traffic sensor in the system to a TCP/IP network. • If POS systems are part of the installation, the network must support multicast.

Network switch requirements Important: The IDX-4000 contains an Ethernet switch. To prevent disruption of connectivity to the reader, configure other Ethernet switches in a co-operative mode. For certain Ethernet switches, the STP Guard configuration option should be set to BPDU Guard, or the equivalent, for any switch port connecting to an IDX-4000. For the Cisco Meraki™ MS120-24P-HW, and similar models from Cisco Meraki or other vendors, you must check for this option and configure.

Take note of the following requirements:

• You can use Power over Ethernet (PoE) and non-PoE switches with the RFID Overhead EAS System. • Ensure that you have enough switch ports for the number of Xovis PC2 traffic sensors in the store. • The system does not rely on the PoE power of the switch due to a complication with the amount of

power, and the possibility of ports changing.

Important: If the IDX-4000 RFID reader uses power from the PoE switch for testing purposes, confirm that it supplies 802.3.at PoE Injector 25.5 W.

Note: 802.3af PoE does not power the system effectively and causes poor performance.

Network Topology Map requirements For each device that you place on the network in an RFID Overhead EAS System, you require the following information:

• A switch name • A port • A VLAN name • A VLAN number • A static IP address • A subnet • A gateway • An NTP server • A Sensormatic Identifier • A MAC address • The device • The mode • The number of IDA RFID antennas to map • Forward to zones • The installation location

This information is in the Network Topology Map, or in the IP Request form document that the IT department of the customer supplies.



Ports and functions readiness Table 18. Server Listeners ports and functions

Service Use Port(s)

Web Server (HTTP, HTTPS) Web Configuration UI Non-SSL: TCP, port 80 SSL: TCP, port 443

Auto-discovery SNC and reader to auto-discover each other on the local network UDP Multicast 224.1.0.0. Port 10093

Point-of-Sale integration (Reader only)

Point of sale devices to send safe tags to exits UDP Multicast 224.1.0.1. Port 10090

LLRP Server (Reader only) Note: Not applicable for Synergy Portal systems.

LLRP control of read points TCP, port 5084

Reader to reader alarm and tag sharing

Enables reader to share tag data and synchronize RF reads

UDP unicast, ports 10000, 10001, 10002, 10200, 10201, 10202, 10203, and 10204

Telnet Note: Used for engineering access only. This may be disabled.

Console access to reader or network card TCP, port 23

SSH Note: Used for engineering access only. This may be blocked.

Secure console access to reader or network card TCP, port 22

TFTP Note: Used for engineering access only. This may be blocked.

Firmware updates, alternatively can be done through Web UI UDP, port 69

FTP Note: Used for engineering access only. This may be blocked.

Custom application installation TCP, port 21

Exacq Integration Note: This may be disabled.

Integration with Exacq server when not using TrueVUE

TCP, port 7216 (configurable on Exacq server)

Tunneling Allows Windows Configurator to access AMS-9060 TCP, port 2001

Table 19. Clients

Service Use Port(s)

LLRP Server (Reader only) Note: Not applicable for Synergy

Outbound connection initiated by reader TCP; port of destination client

Portal Systems Use Port(s)

NTP Time/date synchronization TCP, port 123

FTP (SNC only) LDM push of legacy data TCP, port 21



Laptop requirements For your laptop, you require the following:

• A laptop with the latest Internet Explorer®, or Mozilla® Firefox browser installed. • A USB Type-A to Type-B cable, or an Ethernet cable to connect to the devices on the system.

TrueVUE requirements To support TrueVUE reports for an RFID Overhead EAS System, you require the following:

• TrueVUE, version 7.0, or higher. • A TrueVUE Shrink Visibility license. This license has the following features:

o Essentials Web Write and Read Tag workflows. o Commissioning. o A limited feature set for Site or Enterprise Manager. o TrueVUE Reporting, with access to all EAS reports, including RFID as EAS reports, and

the following set of inventory reports:

i. Inventory by location. ii. Dispositioned items. iii. Items sold. iv. Tag Writing Summary.

o Import of custom reports in TrueVUE Administrator. o Configuration options in TrueVUE Administrator based on the feature sets.

• Video is optional, however TrueVUE supports VideoEdge, version 4.7 or higher, and Exacq video management systems.

For more information, refer to the TrueVUE for RFID Overhead EAS System Setup Guide, 8200-1030-51.

Firmware requirements To support the installation of an RFID Overhead EAS System, you must download the latest firmware bundle from https://sensormaticsecurelogin.com/.

Table 20 lists the firmware that you require to install an RFID Overhead EAS System.

Table 20. RFID Overhead EAS firmware Firmware bundle contains Version IDX-4000 RFID Reader 041.01.00_M1, or higher Xovis PC2 Sensor 3.6 or higher Digital Remote Alarm Application 6.1020, or higher

To download the latest firmware bundle, complete the following procedure:

1. Open a web browser and in the address bar enter https://sensormaticsecurelogin.com/.

2. Enter your valid login information details, and click Login.

3. Click RFID, then Software Download, then Overhead RFID as EAS Software Bundle 4.0.

4. To download, click the link, and save the file to a local folder on your laptop.

5. Log off www.sensormatic.com.

6. On your laptop, change the extension of the file that you saved to an .exe file. Click the executable file, and click Run.

7. Follow the setup wizard instructions to save the software on your laptop. Note: For 64-bit machines, the file saves to the following location: C:\Program Files\Sensormatic\Overhead RFID as EAS Software Bundle 4.0. Program Files (x86).





MQTT broker, device management, and port requirements The RFID Overhead EAS System supports the Erlang MQTT Broker.

To support remote deployment and device management for the RFID Overhead EAS System, you must have an MQTT access beyond the firewall.

For an RFID Overhead EAS System, you require the following open ports beyond the firewall:

• Ports 1883 and 8883

Note: Ports 1883 and 8883 are IAN compliant for MQTT use.

For more information on the MQTT broker, contact Professional Services.

Network Time Protocol (NTP) The RFID Overhead EAS System requires the use of an NTP server.

In order for the system to accurately produce time stamps and for data accuracy it is necessary to have an NTP server in place that the IDX reader uses for its time.

General system performance and RFID requirements Confirm that the following list of performance and RFID requirements are in place:

Tags

• The choice and quality of RFID tagged merchandise impacts the performance of the system. You must consult your sales representative to discuss what tag types, manufacturers, and chips work with the RFID Overhead EAS System.

• RFID tags with a high sensitivity and range work best. • RFID tags applied to metal, metal foil packaging, or liquid perform poorly, or not at all. • Small RFID tags, applied to jewelry for example, perform poorly due to the size of the tag.

Body shielding

• If an RFID tag is cupped in a person's hand, the performance of the system reduces significantly.

Important: Follow all procedures for testing and validation to achieve baseline results. Environmental factors

• Metal columns and doors, signs, shopping carts, or physical items near an RFID Overhead EAS System can cause RFID tag reflections and generate false exits or false alarms. It is important to note these issues during the site survey.

• Tables or racks of tagged items directly under the RFID Overhead EAS System can result in low read performance and false alarms. It is recommended that you place tagged merchandise a minimum of 5 feet or 1.5 meters inside the store, away from the RFID Overhead EAS System.



Component installation requirements This section outlines the installation requirements for various components of an RFID Overhead EAS System.

Electrical power requirements To install an RFID Overhead EAS System, confirm that the following electrical power requirements are in place:

• The AC power source must be a two-wire, and include a ground, 24-hour, un-switched outlet, less than 0.5 VAC, between neutral and ground.

• Do not use an extension cord for this installation. • Do not share the AC source with neon signs, motors, computers, cash registers, terminals, or data

communication equipment. • Do not use orange-colored outlets dedicated for computer equipment.

Wiring requirements To install an RFID Overhead EAS System, confirm that the following wiring requirements are in place:

• For Ethernet cables, you must use Cat5e, Cat6, Cat6e cables, or higher.

• You must use only Sensormatic cabling to interconnect the components of an RFID Overhead EAS System. This includes IDA RFID antenna extension cables and AMC-1060 Digital Remote Alarm RS485 cabling. For more information, refer to Section IX: Installing the AMC-1060 Digital Remote Alarm .

• The use of an extension cable can significantly impact performance of the IDA RFID antenna. Avoid the use of extension cables whenever possible. If you must use extension cables, use only the shortest possible cables, and use them only in identical sets. If you use alternate extension cables, use only Tyco certified extension cables.

• When you install IDX readers into identified plenum spaces, you must use plenum RF extension cables.

• The IDA RFID antenna cable is terminated with a reverse-polarity SMA connector. The extension cable must be an SMA Female to RP, reverse polarity, SMA Male adaptor cable.

• You require a screw-on, RP-SMA connector to connect an IDA RFID antenna cable to an IDX-4000 RFID Reader.

• Crushed or kinked cables affect the performance of RFID readers, replace these cables prior to operation.

Important: Always observe the bend radius of 1 inch, or 25.4 millimeters, when the IDA RFID antenna extension cable changes direction

RFID location requirements When you install an RFID Overhead EAS System, you must adhere to the location requirements for the IDA RFID antenna and the IDX-4000 RFID Reader that this section outlines.

WARNING: The IDA-3100 Antenna is not plenum-rated. Install the IDA-3100 Antenna in an air space not used for environmental air. Do not install the IDA-3100 Antenna in a plenum or other environmental air-handling space. Cables placed in environmental airspace must be plenum rated unless the cables are in raceways.



IDA RFID antenna location requirements

You can mount IDA-3100 RFID antennas in the following three ways:

• Onto the ceiling • In the ceiling • Suspended

To determine where to locate the IDA RFID antennas, consider the following criteria:

• The mounting surface requirements • The correct orientation of the IDA RFID antenna

IDA RFID antenna installation height requirements Install antennas at 10 feet +/- 2 inches, or 3 meters +/- 0.05 meters in their final mounting height. Note the following requirements:

• For installations higher than 10 feet, performance is negatively impacted. • Installations lower than 9 feet 10 inches, or 2.99 meters, may require a special people counter, as

people counter lines do not overlap properly below this height. For installations lower than 9 feet 10 inches, or 2.99 meters, contact Technical Support and Solution Management.

IDX-4000 RFID reader location requirements

To determine where to locate the IDX-4000 RFID Readers, consider the following criteria:

• If possible, you must locate the IDX-4000 RFID Readers between the antennas • The mounting surface requirements

AMC-1060 Digital Remote Alarm requirements When you install a Digital Remote Alarm, confirm that the following requirements are in place:

• Follow all local, state and federal electrical and fire codes for cabling into digital remote alarms. For more information, refer to the AMC-1060 Digital remote alarm Installation Guide, 8200-0505-01.

• The area temperature must be between 0° and 50°C. • The area humidity must be between 0% and 90%, non-condensing. • The area rating must be IPX0, not rated for any moisture or significant dust or dirt. • You can mount the digital remote alarm to a wall, shelf or ceiling. Ensure that the substrate can

support the weight of the Digital Remote Alarm. • If you mount the Digital Remote Alarm to a ceiling, attach plywood that is larger than the alarm to the

ceiling with ceiling studs. • Use the optional J-Box mounting bracket kit, ZP1060-BRKT, to mount the Digital Remote Alarm to a

junction box.

Equipment requirements For a basic setup of an RFID Overhead EAS System, you require the following equipment:

• A laptop with the latest version of Internet Explorer or Mozilla Firefox • An Ethernet cable to connect to the Xovis PC2 traffic sensor • Red USB download cable



Tools requirements To install an RFID Overhead EAS System, you must have the following tools:

• Basic tools:

o A micro tip slot screwdriver o A #1 Phillips screwdriver o A 5/16 wrench

• Specialty tools:

o A drill and a small drill bit o A Huber Suhner SMA torque wrench, model 74Z-0-0-21, for tightening RF cables to IDX-4000

RFID readers o A Microsemi Power over Ethernet (PoE) tester for validating PoE o A Tag Test Board o An RJ45 termination crimp tool

Installation checklist The RFID Overhead EAS System installation checklist assists you with the installation process sequence, and serves as a technician signoff for installation work.

You must complete and sign off on the RFID Overhead EAS System checklist to ensure that each step of the installation is validated in sequence.

For more information, refer to Checklist: RFID Overhead EAS System installation.



Section III: Reviewing the build order The following section outlines how to assess the store layout and design, and how best to install an RFID Overhead EAS System.

Professional Services provide a site-specific IDA RFID Antenna Installation Design Drawing. Ensure that you review the drawing before you proceed.

In addition to reviewing the IDA RFID Antenna Installation Design Drawing, you must also access the following criteria:

• The IDX RFID Reader location • The network drop location • The IDA RFID antenna location

Component layout This section shows the component layout and antenna labelling schema in an RFID Overhead EAS System.

igure 6. Reflected ceiling plan for an IDA-3100 RFID antenna installation (visible)

A AMC-1060 Digital Remote Alarm B Xovis PC2 traffic sensor within 6 in. or 15.2 cm of the center of the two antennas

C IDX-4000 RFID Reader D System center line on which you mount the RFID antennas

E Door width F Mounting width

G Keep out of zone line H Distance from the system center line to the keep out zone

I Distance from the door to the system center line J Antenna center line

K Distance from the antenna center to the limit of its maximum side coverage L Alarm line

M Distance from system center line to the alarm line N IDA RFID Antenna at height of 10 feet, or 3 meters

Notes:



• Install the IDA RFID antennas at a height of 10 feet, or 3 meters. • The alarm line, denoted by L, can be inside the store. • If you are using aesthetic covers for the installation, ensure that you follow the antenna orientation with

the cable to the left, as shown in Figure 7. • Position the reader relative to the antennas in a way that minimizes cable length. Avoid using extension

cables whenever possible.

Figure 7. Antenna orientation for aesthetic covers (single)

B Xovis PC2 traffic sensor O Antenna assembly P Direction exiting the store

Figure 8. Reflected ceiling plan for a dual IDA-3100 RFID antenna installation (visible)

A AMC-1060 Digital Remote Alarm B Xovis PC2 traffic sensor within 6 in. or 15.2 cm of the center of the two antennas

C1 IDX-4000 Reader 1 on the left as you look out of the store C2 IDX-4000 Reader 2 on the right as you look out

of the store

D System center line which you mount the RFID antennas E Door width

F Mounting width G Keep out of zone line

H Distance from the system center line to the keep out zone I Distance from the door to the system center line

J Antenna center line K Distance from the antenna center to the limit of its maximum side coverage

L Alarm line M Distance from the system center line to the alarm line



N IDA RFID antenna at height of 10 feet, or 3 meters O Direction exiting the store

Notes: • Ensure that you install the IDA RFID antennas at a height of 10 feet, or 3 meters. • The alarm line, denoted by L, can be inside the store. • If you are using aesthetic covers for the installation, ensure that you follow the antenna orientation,

with the cable to the left, as shown in Figure 9.

Figure 9. Antenna orientation for aesthetic covers (dual)

B Xovis PC2 traffic sensor N Antenna assembly O Direction exiting the store

Figure 10. Build order installation guidelines

A Access panel / IDX-4000 Reader B Antenna 2 (RF Port 2) C Xovis device D Antenna 1 (RF Port 1) E AMC-1060 Digital Remote Alarm (on column)

Antenna labelling schema When installing the RFID Beam Steering Antenna, as outlined for various installation options in Section VII: Installation – At the store exit, ensure that you label and connect the antenna cables as shown in column four and five in Table 21.

Table 21. Antenna layout labelling example

Device Name TrueVUE Zone Name (Location Subtopic) Device IP Address RF Port

IDA RFID Antenna Identifier

IDA Antenna Type



IDX-4000 Men’s Exit 10.55.135.30 1 D IDA-3100 2 B IDA-3100

Xovis Men’s Exit 10.55.135.31 N/A N/A N/A

Section IV: Site power, network and cable validation This section outlines the criteria for site power and network validation for an RFID Overhead EAS System at the following locations:

• At the IDF closet • At the Ethernet drop termination locations

o Biscuit jacks • At the PoE device installation locations

o IDX RFID readers o Xovis traffic devices

Overview of site power, network and cable validation steps The following list is an overview of the steps to validate site power and network connection for an RFID Overhead EAS System installation:

• Step 1: Validating AC power and Ethernet (PoE) at the IDF closet • Step 2: Validating power at the biscuit jack terminations • Step 3: Validating PoE at the device installation location

Equipment required To validate site power and network, you require the following equipment:

• One 802.3at PoE injector for each IDX RFID reader in the system. • One 802.3at PoE injector for each traffic device in the system. This is required only for a non-PoE

installation. • One Microsemi PoE tester. • One Ethernet Isolator for each IDX RFID reader in the system. This is only required for a PoE

installation. • Ethernet patch cables, CAT5e or higher.



Step 1: Validating AC power and Ethernet (PoE) at the IDF closet To validate AC power and Ethernet at the IDF closet, complete the following steps:

1. Validate the local 120 VAC power source at the IDF closet.

2. Connect the power cables to the PoE injectors, 2025-0653-01.

3. Connect the Microsemi PoE tester to the Data and Power Out port on the PoE Injector.

4. Verify that the power is 802.3at.

5. Install an Ethernet isolator, 0352-0659-01, for each IDX-4000 RFID Reader in the system. See Figure 11.

Note: Ethernet isolators are only needed for PoE switch installations.

Important: Place the Ethernet isolators between the PoE Injector and the PoE switch Data In port.

Important: Do not connect to the PoE switch.

6. Connect the data and power out cables to the patch panel, or to the biscuit jack, that connects the Ethernet run to the installation location.

7. Verify that pins 1-8 in all the Ethernet patch cables are in use.

Important: Place the Ethernet isolators between the PoE Injector and the PoE switch Data In port.

Important: Do not connect to the PoE switch.

Step 2: Validating power at biscuit jack terminations To validate PoE at biscuit jack locations, complete the following steps:

1. Locate the RJ-45 biscuit jack terminations at the installation site.

2. Ensure that the amount and location of biscuit jack terminations are correct, as listed in the document supplied by Professional Services.

3. Connect a CAT5e, or higher, patch cable to all biscuit jacks.

4. Use a Microsemi PoE tester to verify that all the biscuit jack terminations receive 802.3at power.

5. Verify that pins 1-8 in all the Ethernet patch cables are in use.

Step 3: Validating PoE at the device installation locations You must validate PoE at the termination locations for the following devices:

• All IDX-RFID Readers • All peripheral PoE devices

Note: Use a repeater if cable runs exceed 330 feet (100 meters).



To validate PoE at the termination locations, complete the following steps:

1. Route and terminate CAT5e, or higher, Ethernet cables from each biscuit jack termination to the installation area of all PoE devices in the system. See Figure 11 and Figure 12.

2. Connect all Ethernet cables to the biscuit jack terminations.

3. Use a Microsemi PoE tester to verify that all the biscuit jack terminations receive 802.3at power.

4. Verify that pins 1-8 in all the Ethernet cables are in use.

5. Connect the Ethernet cables to the PoE devices.

Figure 11. PoE switch installation overview

A IDX-4000 Reader B Biscuit jack C Xovis PC2 device D Patch panel E PoE injector F Ethernet isolator G Network switch

Figure 12. Non-PoE switch installation overview

A IDX-4000 Reader B Biscuit jack C Xovis PC2 device D Patch panel E PoE injector G Network switch



Section V: Preinstalling and configuring firmware This section describes how to preinstall and configure firmware for an RFID Overhead EAS System.

Overview of preinstalling and configuring firmware steps The following list gives an overview of the steps involved in preinstalling and configuring firmware:

• Step 1: Updating IDX-4000 RFID Reader firmware • Step 2: Configuring IDX-4000 RFID Readers • Step 3: Updating Xovis PC2 traffic sensor software • Step 4: Configuring Xovis PC2 traffic sensors

Tools required To preinstall and configure firmware, you require the following equipment:

• A USB Type-A to Type-B cable, to connect to the IDX-4000 RFID Readers • 2 x 110 VAC power outlets, or the equivalent • The latest firmware bundle • Labels to label the system’s IDX-4000 RFID Readers • A laptop with the latest version of Internet Explorer or Mozilla Firefox • An Ethernet cable to connect to the Xovis PC2 traffic sensor



Step 1: Updating IDX-4000 RFID Reader firmware To update the IDX-4000 RFID Reader firmware, for each IDX-4000 RFID Reader in the system complete the following procedure:

1. Use the labels to designate each IDX-4000 RFID Reader. For example, Dual Reader 1 and Dual Reader 2; Single Reader 1.

2. Power the IDX-4000 RFID Reader, using one of the following options: • 24 VDC power supply • PoE

3. Connect the IDX-4000 RFID Reader to your laptop.

Note: If you connect the reader with a USB Type-A to Type-B cable, use the static IP address 192.168.169.1.

4. Launch the IDX-4000 RFID Reader webpage, and click Firmware Update. See Figure 13.

5. Enter the following logon credentials:

• Username = admin • Password = USBB24

6. Click Browse and navigate to the IDX-4000 RFID Reader firmware file on your laptop. You can locate the firmware in the following location: C:\Program Files\Sensormatic\Overhead RFID as EAS Software Bundle 4.0\IDX Reader. Use the folder Program Files (x86) for 64 bit machines. The minimum version of the firmware that you require is 041.01.00_M1.

7. Click Update.

Note: A progress bar displays the status of the firmware update. After the firmware is updated the IDX-4000 RFID Reader reboots automatically.

Note: The IDX-4000 RFID Reader is ready to access when the Device Information webpage displays and the IDX-4000 RFID Reader power LED is green.

Figure 13. Updating firmware on the IDX-4000 RFID Reader



Step 2: Configuring IDX-4000 RFID Readers To configure an IDX-4000 RFID Reader, for each IDX-4000 RFID Reader in the system, complete the following steps:

1. On your laptop, launch the IDX-4000 RFID Reader webpage.

2. Click System Setup, then Simple Setup.

3. Log on with the following valid credentials:

• Username = admin

• Password = USBB24

4. From the Country list, select the relevant country.

Note: For EU models, and certain W1 and W2 countries, all available frequency values are set to on by default.

5. From the Solution menu, click Overhead RFID as EAS.

6. From the System Configuration menu, click Single (1 reader) or Dual (2 readers).

Note: If you access Simple Setup on an existing RFID Overhead EAS System, the System Configuration displays as Overhead (Legacy). For a dual RFID Overhead EAS System, this indicates that the system is set up with mirrored antenna placement. You must not change the configuration unless you re-orientate the antennas.

Note: The option that you click from the System Configuration menu sets various default values. These include the following:

• Reader portal power set to 300/280/280/300 • RSSI set to 0 • One DRA enabled with volume = 10, duration = 1 • All devices map to Zone 1 • PC and Tag Directionality set to BOTH • Tag Alarm Direction set to Out • RFID Tag Alarming set to Enabled • RFID Tag Visibility Report set to Enabled • Nuisance Threshold: 2 • Precise-ID: Enabled • Decision Reversal: 5 minutes

Note: The default values display in the Summary of Settings section at the bottom of the page.

7. From the Reader Assignment list, select the relevant position.

Note: Install Reader Assignment 1 on the furthest left side of the system as you look out of the store. Install Reader Assignment 2 to the right of Reader Assignment 1.

8. If the Overhead RFID as EAS system uses RF extension cables, from the RF Extension Cables Length list, select the appropriate length in feet, 4, 5, 10 or 20. If the system does not use RF extension cables, retain the default setting of 0.

9. In the System Description/Group ID field, enter a value.

Note: This value must be unique for each system in a store. In a dual system, this value must match on Reader 1 and Reader 2.

Note: This value must also match the Autodiscovery Group field on any Xovis device that you connect to the system.



10. In the IP Address field, enter the IP settings based on the Network Topology Map for the customer.

11. From the Timezone list, select the time zone that the customer requires.

Note: If the customer’s time zone uses daylight savings, select the Enable DST check box.

12. In the NTP Server 1 and NTP Server 2 fields, enter valid NTP servers to ensure that all devices synchronize with the correct time.

Note: If a valid NTP server is not available, navigate to the Advanced Time and Date page, and manually set the time.

13. If the system reports data to TrueVUE, select the Report Data to TrueVUE check box, and complete the following steps:

a. In the IP Address/Hostname field, enter the IP address or host name of the enterprise, or the physical site server.

Note: You require a DNS entry if you enter a host name and use a static IP address for the IDX-4000 RFID Reader.

b. In the Port field, enter the port of the enterprise, or the physical site server.

c. In the EAS/Traffic Device ID field, match the value to the value set up in the serverless, or physical site in Enterprise Manager.

d. In the Site Number field, match the value to the value in the serverless, or physical site in Enterprise Manager.

14. In the Xovis Line Name field, enter the line name that you intend to create in the Xovis webpage. For a dual system, the Xovis Line Name must match for both IDX-4000 RFID Readers.

For more information, refer to Step 4: Configuring Xovis PC2 traffic sensors.

15. After you enter all the information, click Apply.

16. From the side menu, click Reboot to reboot the IDX-4000 RFID Reader.



Step 3: Updating Xovis PC2 traffic sensor software To update the Xovis PC2 traffic sensor software, for each overhead people counter in the system, complete the following procedures:

1. Powering up the Xovis PC2 traffic sensor

2. Accessing the Xovis PC2 traffic sensor

3. Updating firmware on the Xovis PC2 traffic sensor

Powering up the Xovis PC2 traffic sensor

To power up the Xovis PC2 traffic sensor, complete the following steps:

1. Locate a PoE injector and connect a shielded Cat5 Ethernet cable to the LAN+DC to Sensor port.

2. Connect the opposite end of the Cat5 cable to the Ethernet port on the Xovis PC2 traffic sensor.

3. Connect a shielded Cat5 Ethernet cable from the PoE injector’s To LAN port, to the Ethernet port on your laptop.

4. To power up the PoE injector, plug it into an outlet.

Note: The standby LED on the PoE injector turns amber when the boot-up sequence begins on the overhead people counter.

Note: The LED on the Xovis PC2 traffic sensor flashes amber and green when it is booting up. It flashes green when it is powered by PoE.

Accessing the Xovis PC2 traffic sensor

To access the Xovis PC2 traffic sensor, configure the overhead people counter to a laptop with an IP in the same subnet. To do this complete the following steps:

1. Launch your laptop, click Start, and click Control Panel.

2. Double-click Network Connections.

3. Double-click Local Area Connection.

4. Click Internet Protocol (TCP/IP), and click Properties.

5. Click Use the following address, and set your laptop to a static IP address.

6. In the IP address field, enter the IP address 192.168.1.168.

7. Verify that the Subnet Mask field contains the following value: 255.255.255.0.

8. Click OK, and click X to close the Local Area Connection 2 Properties window.

For more information, refer to the Xovis PC2 Overhead People Counter Installation Guide, 8200-0172-41.



Updating firmware on the Xovis PC2 traffic sensor

To update firmware on the Xovis PC2 traffic sensor, complete the following steps:

1. Launch the Xovis webpage, by completing the following steps:

a. In the address bar of a web browser, enter the following default IP address: 192.168.1.168

b. Enter the following default password: pass

2. From the menu bar, click the Context menu. This is the small down-arrow in upper-right hand side of the webpage.

3. Click Software Upgrade.

4. Click Browse, and browse to the firmware downloaded from sensormatic.com. You can locate the firmware in the following location: C:\Program Files\Sensormatic\Overhead RFID as EAS Software Bundle 4.0\Xovis. Use the folder Program Files (x86) for 64 bit machines.

5. Click Upgrade.

6. When the upgrade is complete, click Reconnect to display the Xovis webpage.

Important: It can take up to 15 minutes for the firmware on the Xovis to update. You must not interrupt the communications or power down the Xovis when it is updating.

Note: You must wait until the webpage displays again. This can take up to 15 minutes. For more information, refer to the Xovis PC2 Overhead People Counter Installation Guide, 8200-0172-41.



Step 4: Configuring Xovis PC2 traffic sensors To configure a Xovis PC2 traffic sensor on the Xovis webpage, complete the following procedure:

1. Optional: If the Setup Wizard does not appear automatically, scroll to the top of the Xovis webpage, and click Start Setup Wizard.

2. In the Welcome to setup wizard pane, from the Select your language list, select the preferred language of the customer, and click Start.

3. To continue configuring the Xovis PC2 traffic sensor, complete the following steps:

a. In the Network setting & Identification pane, complete the following steps:

i. In the Use DHCP area, click Off.

Note: For more information, refer to the Network Topology Map.

ii. In the IP Address field, enter the customer’s IP address assigned to the device.

iii. In the Subnetmask field, enter the Subnetmask.

iv. In the Default Gateway field, enter the Default Gateway.

v. In the DNS field, enter the DNS.

Note: This information is in the Network Topology document.

vi. In the Sensor name field, enter a sensor description. For example, overhead_single.

vii. Click Next.

b. In the Date, Time & Units pane, complete the following steps:

i. In the Use time server area, click Yes.

ii. In the Time server field, enter the valid NTP server to ensure that all devices synchronize with the correct time.

iii. From the Timezone list, select the customer’s time zone.

iv. From the Units list, select the customer’s preferred unit of measurement.

v. Click Next.

c. In the Sensor settings I pane, complete the following steps:

i. In the Mounting height field, enter the distance between the Xovis PC2 traffic sensor and the floor.

ii. In the Power frequency field, enter the frequency of the electric power grid in the customer’s country.

iii. Click Next.

d. In the Sensor settings II pane, click Next.

Note: You can return to this pane when the Xovis PC2 traffic sensor is installed and mounted.

e. In the Mark the scene floor pane, complete the following steps:

i. If the Xovis PC2 traffic sensor is installed, drag the dots to draw the customer’s required view.

ii. Assign a description to the view. For example, Front exit.

Note: You can return to this pane when the Xovis PC2 traffic sensor is installed and mounted.

iii. Click Next.



f. Click Skip re-calibration.

Note: You can return to this pane when you install and mount the Xovis PC2 traffic sensor.

g. In the Validate Person size pane, click Next.

Note: You can return to this pane when you install and mount the Xovis PC2 traffic sensor.

h. In the Setup Counting items pane, navigate to the Coordinate mode pane and click Head, then Next.

i. In the Privacy mode pane, complete the following steps:

i. Click the customer’s preferred privacy mode from one of the following options:

• Level 0

• Level 1

• Level 2

• Level 3

ii. Click Finish, and then click OK.

4. Configure the plugin by completing the following steps:

a. Click the Config menu.

b. Scroll down to the Settings pane, and click the Plugins tab.

c. Click Add Plugin.

d. In the Plugin Name field, enter PICC.

e. Click Add, and then click Save.

5. On the Xovis main page menu bar, click Custom Connection, and complete the following steps:

a. In the Connection Settings pane, complete the following steps:

i. From the Autodiscovery list, click On.

ii. In the Autodiscovery ID field, enter 0.

iii. In the Autodiscovery Group field, enter the System Description/Group ID from the IDX-4000 RFID Reader Simple Setup webpage.

Important: The entry must match correctly.

b. Optional: If the system reports traffic counts to TrueVUE, complete the procedure in Appendix B: Reporting traffic counts from a Xovis PC2 to TrueVUE.

6. Click Save.




Section VI: Installation pre-assembly This section outlines how to pre-assemble the various components in an RFID Overhead EAS System if you are using aesthetic covers and suspending the system.

Important: Handle equipment carefully to avoid damage as you transport the equipment to the installation area.

Overview of pre-assembly steps The following list gives an overview of the steps involved in staging the assembly:

• Step 1: Pre-assembling the RFID Beam Steering Antenna to the universal mounting plate • Step 2: Pre-assembling the IDX-4000 RFID Reader to the universal mounting plate • Step 3: Pre-assembly for the cable mount, the IDX-4000 RFID Reader or IDA RFID antenna

Tools required To stage configurations, you require the following equipment:

• A #2 Phillips screwdriver • Huber Suhner SMA torque wrench, model 74Z-0-0-21 • 5/16 inch wrench



Step 1: Pre-assembling the RFID Beam Steering Antenna to the universal mounting plate To pre-assemble the RFID Beam Steering Antenna to the universal mounting plate, 0505-2440-01, complete the following steps:

1. Correctly orient the universal mounting plate as shown in Figure 14, with the arrow pointing down and the symbol at X located on the left.

2. Locate the four antenna mounting holes denoted by D on the universal mounting plate, as shown in Figure 14.

Figure 14. Orientating the universal mounting plate

D RFID Beam Steering Antenna mounting holes X Hole for cable connector

3. Locate the RFID Beam Steering Antenna, and orient it correctly onto the universal mounting plate, as shown in Figure 15.

Figure 15. Orientating the RFID Beam Steering Antenna onto the universal mounting plate (front view)

A Arrow pointing to store exit B RFID Beam Steering Antenna D RFID Beam Steering Antenna mounting screws



4. From the Hardware Kit with Thermal Pad, 0352-0786-01, locate the Basic Installation Hardware Kit, 0352-0726-01.

5. Use four M4 x 16mm screws, 5801-2081-120, from the Basic Installation Hardware Kit, 0352-0726-01, and a screwdriver and to secure the RFID Beam Steering Antenna to the universal mounting bracket through the four holes denoted by D in Figure 14. Ensure that the screws are hand tight.

Step 2: Pre-assembling the IDX-4000 RFID Reader to the universal mounting plate To pre-assemble the IDX-4000 RFID Reader to the universal mounting plate, complete the following steps:

1. Use a Phillips screwdriver to remove the screws that attach the brackets to the IDX-4000 RFID Reader as shown in Figure 16, and set them aside.

Figure 16. Removing screws from the IDX-4000 RFID Reader brackets

A IDX-4000 RFID Reader bracket screws B IDX-4000 RFID Reader

2. Replace the brackets in the opposite orientation, with the flanges facing outward, as shown in Figure 17.

Figure 17. Replacing the brackets on the IDX-4000 RFID Reader




Orient the universal mounting plate with the arrow down and the cable connector hole on the left, as shown in Figure 18. 3. Position the reader and brackets on the universal mounting plate, and hand tighten the screws, 5801-2061-

120, from the Basic Installation Hardware Kit, 0352-026-01, denoted by C in Figure 18.

Figure 18. Mounting the IDX-4000 RFID Reader to the universal mounting plate

A Universal mounting plate, 0505-2440-01 B IDX-4000 RFID Reader C Panhead screws M4 x 10mm D IDX-4000 RFID Reader brackets X Cable orientation



Step 3: Pre-assembly for the cable mount (IDX reader or antennas) To attach the Griplock® cables to the universal mounting plate with the attached RFID Beam Steering Antenna, complete the following steps:

1. Feed a 1/4-inch 20 machine screw, 2804-7106-77, from the Overhead RFID Cable Mount kit, 0352-0734-01, through the holes denoted by A on the universal mounting plate, as shown in Figure 19.

Figure 19. Attaching the Griplock cable gripper to the universal mounting plate

2. Secure the cable gripper, denoted by A, to the 1/4-inch 20 machine screw, 2804-7106-77, denoted by C, from the Overhead RFID Cable Mount kit, 0352-0734-01. See Figure 20.

Figure 20. Securing the cable gripper to the machine screw

A Gripper (TM) B Pre-assembled antenna and universal plate C 1/4-in. 20 inch machine screw

3. Complete Steps 1 and 2 for the remaining three cables.



Section VII: Installation – At the store exit This section outlines how to complete component installations at the store exit for an RFID Overhead EAS System.

Overview of installation types at the store exit The following list is an overview of the installation steps that you can carry out at the store exit depending on the customer’s preferences and site survey.

• Installation A: Installing IDA-3100 antennas - visible • Installation B: Installing IDA-3100 antennas above the ceiling - hidden • Installation C: Installing Aesthetic Covers to the ceiling • Installation D: Suspending Aesthetic Covers to the ceiling

Tools required To complete the installation at the store exit, you require the following tool:

• A #2 Phillips screwdriver



Installation A: Installing IDA-3100 antennas - visible This section outlines how to install an RFID Overhead EAS System with the IDA-3100 antennas visible, and the IDX reader hidden in the ceiling between the two antennas.

Overview of installation: The following list gives an overview of the steps in Installation A: Installing IDA-3100 antennas - visible.

• Step 1: Mounting an IDA-3100 RFID Antenna onto the ceiling • Step 2: Mounting an IDX-4000 RFID Reader above the ceiling

Tools required To carry out Installation A: Installing IDA-3100 antennas - visible, you require the following tools:

• A measuring tape • A pencil • A Phillips screwdriver • A Huber Suhner SMA torque wrench, model 74Z-0-0-21 • A drill • A 4.8-millimeter, or 3/16-inch, drill bit • A 12.5-millimeter, or 1/2-inch, drill bit



Step 1: Mounting an IDA-3100 RFID Antenna onto the ceiling Important: Before you mount each IDA-3100 Antenna, verify that the antenna cables can reach the IDX-4000 RFID Reader mounting location and that you orient the antenna correctly.

Important: When mounting an IDA-3100 RFID Antenna onto the ceiling, adhere to the following guidelines:

• Do not mount the IDA-3100 Antenna within 1 foot, or 0.3 meters, of a light or sprinkler. • Ensure that there is no metal in front of the IDA-3100 Antenna. • You can mount an IDA-3100 RFID Antenna onto various surfaces. Ensure that you use appropriate

hardware for the substrate. • Ensure that you follow the guidelines for labelling the antenna cables in Antenna labelling schema. • Ensure that you securely mount each IDA-3100 Antenna.

To mount an IDA-3100 RFID Antenna onto the ceiling, complete the following steps:

1. From the build order, use tape to mark the system center line, as shown in Figure 6 and Figure 8.

Note: You must place the antennas parallel to the system center line or the store exit.

Important: Before you proceed, you must correctly orient the IDA-3100 RFID Antenna, and in line with the antenna RF cables as shown in Figure 6 and Figure 8.

2. Use a measuring tape to measure the location of the IDA-3100 RFID Antenna.

3. Use a piece of tape or a pencil to mark the location of the edge of the IDA-3100 RFID Antenna.

4. Use the IDA-3100 Antenna as a template to mark the four oblong mounting holes, denoted by B in Figure 21.

Note: Do not mark the center holes.

5. Correctly position the IDA-3100 RFID Antenna template over the two oblong holes.

6. Mark the cable entry hole into the ceiling.

7. Use the appropriate drill bit to drill the mounting holes.

8. Install the four anchors, 2880-0083-01.

9. Use the appropriate drill bit to drill the cable entry hole behind the antenna to conceal the hole from view.

10. Locate the IDA-3100 RFID Antenna, and feed the antenna cable into the ceiling.

11. Use the four 8 x 1 screws, 2816-7634-44, denoted by A, to secure the IDA-3100 RFID Antenna as shown in Figure 21.

12. Locate the IDA-3100 RFID Antenna screw covers, 0505-2095-01, and snap them into place on both sides of the antenna.



Figure 21. Attaching the IDA-3100 RFID Antenna screws and screw covers

A IDA-3100 RFID Antenna mounting screws, 2816-7634-44 B Oblong hole

Step 2: Mounting an IDX-4000 RFID Reader above the ceiling

Important: Do not drill down into the ceiling, or mount directly to the ceiling material. Use a Universal Mounting Plate (0505-2440-01) with a thermal pad to span any existing structural channels or beams, to ensure that the IDX-4000 RFID reader affixes correctly. This prevents unwanted movement at a later time by other mechanical or electrical service personnel.

Important: When mounting an IDX-4000 RFID Reader above the ceiling, adhere to the following guidelines:

• Ensure that there is no major source of heat close to the IDX-4000 Reader. • Ensure that you use the appropriate hardware to mount the IDX-4000 Reader to the substrate. • Ensure that the IDX-4000 Reader is easily accessible to the cables and network ports.

To mount an IDX-4000 Reader above the ceiling, complete the following steps:

1. From the build order, use tape to mark the system center line, as shown in Figure 6 and in Figure 8.

2. Locate a suitable mounting surface to attach the IDX-4000 Reader within reach of the antenna RF cables. Optional RF cable extensions are available.

Note: If you are installing a dual system, ensure that you denote the mounting location of the left IDX reader and the right IDX reader.

3. Use a Phillips screwdriver to remove the screws that attach the brackets to the IDX-4000 RFID reader, and set them aside for reuse. See Figure 22.




A IDX-4000 RFID Reader bracket screws B IDX-4000 RFID reader

4. Orient the IDX-4000 RFID Reader brackets, as shown in Figure 23.

Figure 23. Orientating the IDX-4000 RFID Reader brackets

A IDX-4000 RFID Reader brackets

5. Use a Phillips screwdriver to reattach the screws that you removed in step 3 into the secondary holes on the IDX-4000 RFID Reader bracket.

6. Use a pencil to mark the mounting holes on the mounting location.

7. Drill the four marked mounting holes.

8. Reposition the IDX-4000 RFID Reader over the mounting holes, and use M4 (#8) fasteners to secure the reader to the surface.

Note: The M4 (#8) fasteners are not supplied.



Installation B: Installing IDA-3100 antennas above the ceiling - hidden This section outlines how to install an RFID Overhead EAS System with all the components hidden above the ceiling.


Overview of installation The following list gives an overview of the steps in Installation B: Installing IDA-3100 antennas above the ceiling - hidden.

• Step 1: Mounting an IDA-3100 RFID Antenna above the ceiling • Step 2: Mounting an IDX-4000 RFID Reader above the ceiling

Tools required To carry out Installation B, you require the following equipment:

• A measuring tape • A pencil • A Phillips screwdriver • A Huber Suhner SMA torque wrench, model 74Z-0-0-21 • A drill • A 4.8-millimeter or 3/16-inch drill bit • A 12.5-millimeter or 1/2-inch drill bit



Step 1: Mounting an IDA-3100 RFID Antenna above the ceiling Important: Before you mount each IDA-3100 Antenna, verify that the antenna cables can reach the IDX-4000 RFID Reader mounting locations, and that you orient the antenna correctly.

Important: When mounting an IDA-3100 RFID antenna above the ceiling, adhere to the following guidelines:


• Ensure that there is an air gap of two inches or 5 centimeters between the antenna and the mounting surface.

• Ensure that there is no metal structure or material below the IDA-3100 Antenna. For example, metal framing, a ceiling support channel, or light fixtures.

• Ensure that you follow the guidelines for labelling the antenna cables in Antenna labelling schema. • Ensure that there are no wires in front of the antenna.

To mount an IDA-3100 RFID Antenna above the ceiling, complete the following steps:

1. From the build order, use tape to mark the system center line, as shown in Figure 6 and Figure 8.

2. Determine the orientation of the IDA-3100 RFID Antenna.

Important: Before you proceed, you must correctly orient the IDA-3100 RFID antennas.

3. Use a measuring tape to measure the location of the antenna.

4. Use a pencil to mark the location of the edge of the antenna.

5. Use the IDA-3100 Antenna as a template to mark the four oblong mounting holes on the mounting surface, denoted by B in Figure 24.

Note: Do not mark the center holes.

6. Use a 4.8 millimeter or 3/16-inch drill bit to drill the mounting holes on the mounting surface.

Important: Do not drill down into the ceiling, or mount directly to the ceiling material. Use a Universal Mounting Plate (0505-2440-01) with a thermal pad to span any existing structural channels or beams, to ensure that the IDX-4000 RFID reader affixes correctly. This prevents unwanted movement at a later time by other mechanical or electrical service personnel.

7. Install the four anchors, 2880-0083-01, from the Basic Hardware Kit, 0352-0726-01, to the mounting surface.

8. Use four 8 x 1 screws, 2816-7634-44, denoted by A, to secure the IDA-3100 RFID Antenna, as shown in Figure 24.

9. Locate the IDA-3100 RFID Antenna screw covers, 0505-2095-01, and snap them into place on both sides of the antenna.



Figure 24. Attaching the IDA-3100 RFID Antenna screws and screw covers

A IDA-3100 RFID Antenna mounting screws, 2816-7634-44 B Oblong hole

Step 2: Mounting an IDX-4000 RFID Reader above the ceiling Important: Do not drill down into the ceiling, or mount directly to the ceiling material. Use a piece of material to span any existing structural channels or beams to ensure that the IDX-4000 RFID reader affixes correctly. This prevents unwanted movement at a later time by other mechanical or electrical service personnel.

Important: When mounting an IDX-4000 RFID Reader above the ceiling, adhere to the following guidelines:

• Ensure that there is no major source of heat close to the IDX reader. • Ensure that you use the appropriate hardware to mount the reader to the substrate. • Ensure that the IDX reader is easily accessible to the cables and network ports.

To mount an IDX-4000 Reader above the ceiling, complete the following steps:

1. From the build order, use tape to mark the center line of the system, as shown in Figure 6 and Figure 8.

2. Locate a suitable mounting surface to attach the IDX reader within reach of the antenna RF cables. Optional RF cable extensions are available.

Note: If you are installing a dual system, ensure that you denote the mounting location of the parent IDX reader and the child IDX reader.

3. Use a Phillips screwdriver to remove the screws that attach the brackets to the IDX-4000 RFID Reader, and set them aside for reuse. See Figure 25.





4. Orient the IDX-4000 RFID Reader brackets, as shown in Figure 26.

5. Use a Phillips screwdriver to reattach the screws that you removed in Step 3 into the secondary holes on the IDX-4000 RFID reader bracket.

6. Use a pencil to mark the mounting holes on the mounting location.

7. Drill the four marked mounting holes.

8. Reposition the IDX-4000 RFID Reader over the mounting holes, and use M4 (#8) fasteners to secure the reader to the surface.

Note: The M4 (#8) fasteners are not supplied.

Figure 26. Orienting the IDX-4000 RFID Reader brackets

A IDX-4000 RFID Reader brackets



Installation C: Installing aesthetic covers to the ceiling This section outlines how to install an RFID Overhead EAS System to the ceiling.

Overview of installation Before you begin, lay out the system by referring to the defined build order in Section III: Reviewing the build order. The system center line is the reference.

The following list presents an overview of the steps in Installation C: Installing aesthetic covers to the ceiling:

• Step 1. Mounting the universal plate assembly onto the ceiling (RFID antenna or attached IDX-4000 Reader)

• Step 2. Optional: Connecting the RF extension cables to an RFID Beam Steering Antenna • Step 3. Routing and securing all RF cables • Step 4. Connecting RF cables to an IDX-4000 RFID Reader • Step 5. Attaching the aesthetic cover

Note: Testing and powering up normally occurs before installing the cover, but this can vary if one party completes the physical installation and another party tunes the system.

Tools required To carry out Installation C, you require the following equipment:

• A Huber Suhner SMA torque wrench, model 74Z-0-0-21 • A measuring tape • A pencil • A Phillips screwdriver • A wire strippers • A drill • A 4.8 millimeter or 3/16-inch drill bit • A 12.5 millimeter or 1/2-inch drill bit



Step 1: Mounting the universal plate assembly onto the ceiling (RFID antenna or IDX-4000 Reader attached) Important: Before you mount each RFID Beam Steering Antenna, verify that the antenna cables can reach the IDX-4000 RFID Reader mounting location.

To mount an RFID Beam Steering Antenna and universal mounting plate onto the ceiling, complete the following steps:

1. Review the build order. For more information, refer to Section III: Reviewing the build order.

2. Translate the build order components and dimensions to the floor.

3. Translate the build order from the floor to the ceiling.

4. Use a measuring tape to locate and position the universal mounting plate template onto the ceiling, and tape it securely.

5. Using the template, 2412-0609-01, determine the orientation of the universal plate assemblies, with the RFID Beam Steering Antenna, and the IDX-4000 Reader. The template and the universal plate have an arrow cutout that must point to the store exit.

Important: Before you proceed, you must correctly orient the RFID Beam Steering Antenna and IDX-4000 Reader Assemblies. Ensure that the template is parallel to the store exit, and that the arrow on the universal mounting plate points in the direction of the store exit.

6. Use the paper template, 2412-0609-01, to mark the four mounting holes, denoted by A on the template, and E on the mounting plate. See Figure 27 for the location of the mounting holes on the RFID Beam Steering Antenna. See Figure 28 for the location of the mounting holes on the IDX-4000 Reader.

Figure 27. Securing the RFID Beam Steering Antenna and universal mounting plate onto the ceiling

A Arrow pointing to store exit B RFID Beam Steering Antenna E RFID Beam Steering Antenna mounting holes

7. Use a 12.5 millimeter or 1/2 inch drill bit to drill the cable entry hole. Ensure that this hole is within the area covered by the aesthetic cover but not obstructed by the universal adapter plate.

8. Leave the RFID Beam Steering Antenna cable suspended until you add the extension cable in Step 2: Optional: Connecting the RF extension cables to an RFID Beam Steering Antenna.



9. To secure the antenna and universal mounting plate to the ceiling, use four screws, appropriate for the ceiling substrate, and allow 0.5 inches or 1.27 centimeters for built-in spacers.

Figure 28. Securing the IDX-4000 RFID Reader and universal mounting plate onto the ceiling

A Universal mounting plate, 0505-2440-01 B IDX-4000 RFID reader C IDX-4000 RFID reader brackets E IDX-4000 RFID Reader mounting holes

Step 2: Optional: Connecting the RF extension cables to an RFID Beam Steering Antenna If you require extension cables, you can connect the following RF extension cables to an RFID Beam Steering Antenna.

• 5-foot RFID antenna extension cable, PS-RFCBLE-EXT5 • 10-foot RFID antenna extension cable, PS-RFCBLE-EXT10 • 20-foot RFID antenna extension cable, PS-RFCBLE-EXT20

Note: You must use the same extension cable length for all antennas within a configuration.

To connect an RF extension cable to an RFID Beam Steering Antenna, complete the following steps:

1. Verify that the RFID antenna extension cable from the IDA RFID antenna can reach the IDX-4000 RFID Reader location.

2. Attach the SMA Male connector on the RFID antenna extension cable to the IDA RFID antenna cable.

3. Tighten the SMA connector to 1 Newton-meter, or 8.85 inch-pounds, with an SMA torque wrench on the nut and a 5/16 inch wrench holding the other connector barrel steady.

Note: Use a 5/16-inch wrench to hold the connector as you torque it.

4. Wrap the SMA connector with electrical tape to ensure that it is secure when you are routing it.

5. Cover the free end of the SMA connector for routing.

6. Add a label for RF port 1 and RF port 2 to the appropriate RFID antenna extension cable. For more information, see Antenna labelling schema.



Step 3: Routing and securing the RF extension cables Important: When you route RF extension cables, adhere to the following guidelines:

• Do not route the RF extension cable around a tight bend. • Do not route the RF extension cable over lights or transformers. • Do not route the RF extension cable parallel to other cables which are not related to the Overhead

system. • Where the RF extension cable must cross over another cable, cross the cables at right angles, and

separate them by 2 inches using a non-metallic spacer. • Do not pinch the cable. • Do not overtighten zip ties. • Ensure that the connection points on RF extension cables do not rest on metal. • Ensure that you tape the all connection points on the RF extension cables with black tape. • Ensure that you protect the end of each cable with tape while routing. • Crushed or kinked extension cables affect reader performance. Always observe the bend radius of 1

inch, or 25.4 millimeters, when the IDA RFID antenna extension cable changes direction.

To route the RF extension cables from the RFID Beam Steering Antenna to the IDX-4000 RFID Reader location, complete the following steps:

1. Route the RF extension cable up the rear, left of the mounting plate, with the arrow pointing out of the store.

2. Secure the cables with cable ties.

Step 4: Connecting the RF cables to an IDX-4000 RFID Reader Important: When connecting RF extension cables to an IDX-4000 RFID reader, adhere to the following guidelines:

• Ensure that the connection is straight. • Ensure that you do not cross thread the cables.

To connect RF extension cables to an IDX-4000 RFID Reader, complete the following steps:

1. Connect the cable labelled RF port 1 onto an RF antenna extension cable attached to the RFID Beam Steering Antenna to an available RF output port on the IDX-4000 RFID Reader. See Figure 29.

2. Tighten the SMA connector to 1 Newton-meter or 8.85 inch-pounds, with a SMA torque wrench on the nut and a 5/16 wrench holding the other connector barrel steady.

Important: A loose connection can compromise the performance of the antenna.

3. Repeat Steps 1 and 2, using the cable labelled RF port 2.



Figure 29. Attaching RF extension cables to the IDX-4000 RFID Reader

A IDX-4000 RFID Reader B IDA RFID antenna cable, or RF extension cable

Step 5: Attaching and removing the aesthetic covers This section outlines how to attach the aesthetic covers. It also outlines how to remove the aesthetic covers.

Attaching the aesthetic covers Important: Ensure that you attach the aesthetic covers after configuring and testing the RIFD Overhead EAS System, as outlined in Section X: Configuring and verifying system components and Section XI: Testing the RFID Overhead EAS System.

To attach the aesthetic cover, complete the following steps:

1. Locate the aesthetic cover, 0404-1239-01/0404-1239-02. The aesthetic covers have one side with L-shaped arms, and another side with a short hook feature, as shown in Figure 30.

Figure 30. Aesthetic cover features Xov

A L-shaped arm B Short hook feature C Aesthetic cover D Foam pad

2. Holding the aesthetic cover at an angle, slide the side with the L-shaped arms, denoted by A in Figure 31, onto the universal mounting plate, 0505-2440-01. Important: Ensure that the foam support, denoted by D in Figure 32, is underneath the universal mounting plate.



Figure 31. Attaching the aesthetic covers

A L-shaped arm B Short hook feature C Aesthetic cover D Foam pad E Griplock cable F RFID Beam Steering Antenna G Cable grippers

Figure 32. Aesthetic cover foam supports for the universal mounting plate

A L-shaped arm B Short hook feature C Aesthetic cover D Foam pad

3. Rotate the side of aesthetic cover with the short hook feature, denoted by B in Figure 31, up towards the universal mounting plate, and snap it into place.

4. Ensure that the aesthetic cover is securely in place, by gently pulling on the four edges of cover.

5. Verify that there is an equal distance from each side of the cover to the ceiling to ensure that the cover is correctly mounted.

6. Ensure that the logo on each aesthetic cover faces in the same direction when viewed from the floor.

7. Clean the aesthetic cover with a dry cloth.



Removing the aesthetic covers This section outlines how to remove the aesthetic covers from flush mounted and suspended devices.

Flush mounted devices To remove the aesthetic covers from a flush mounted device, complete the following step:

• Push on the side of the cover closest to the logo to release the cover clips on the opposite side, as shown in Figure 33.

Note: Take care to ensure that the cover does not fall off, or strike you.

Figure 33. Removing aesthetic covers from flush mounted devices

C Aesthetic cover E Pushing one side of the aesthetic cover F Opposite side of aesthetic cover releasing

Suspended devices To remove the aesthetic covers from a suspended device, complete the following steps:

1. From the top of the device, above the cover and universal adapter plate assembly, insert a flat blade screwdriver into the assembly, as shown in Figure 34.

2. Lever the cover out slightly to release the snap feature.

Figure 34. Removing aesthetic covers from suspended devices

E Point on top of the device to insert the screw driver F Levering the covering to release the snap feature



Installation D: Suspending aesthetic covers from the ceiling This section outlines how to install a suspended RFID Overhead EAS System.

Overview of installation Before you begin, layout the system by referring to the defined build order in Section III: Reviewing the build order.

The following list is an overview of the steps in Installation D: Suspending aesthetic covers from the ceiling:

• Step 1: Determining the cable mount position on the ceiling • Step 2: Mounting the anchor point into the ceiling • Step 3: Raising the universal mounting plate assemblies • Step 4: Connecting and routing RF extension cables for the suspended antennas • Step 5: Connecting RF extension cables to an IDX-4000 RFID Reader

Tools required To carry out Installation D, you require the following tools:

• A 5/16-inch wrench • A Huber Suhner SMA torque wrench, model 74Z-0-0-21 • The universal mounting plate ceiling template • A diagonal cutting pliers • Two torpedo levels, or a post level • Tape • A pencil • A measuring tape • A drill • Assorted drill bits • A bubble level



Step 1: Determining the cable mount position on the ceiling To determine the cable mount position on the ceiling, complete the following steps:

1. Review the build order. For more information, refer to the Section III: Reviewing the build order.

2. Translate the build order components and dimensions to the floor.

3. Translate the build order from the floor to the ceiling.

4. Use a measuring tape to locate and position the universal mounting plate template onto the ceiling, and tape it securely.

5. Using the paper template, 2412-0609-01, determine the orientation of the universal plate assemblies for the RFID Beam Steering Antenna and the IDX-4000 Reader. The template and the universal plate have an arrow cutout that must point to the store exit.

Important: Before you proceed, you must correctly orient the assemblies for the RFID Beam Steering Antenna and IDX-4000 Reader. Ensure that the template is parallel to the store exit, and that the arrow on the universal mounting plate points to the store exit.

6. Use the paper template, 2412-0609-01, to mark the four mounting holes that are denoted by A on the template, and E on the adapter plate. See Figure 27.

Step 2: Mounting the anchor point into the ceiling You can mount an anchor point to the following material types:

• Wood • Drywall • Concrete • Ceiling tile grid (T bar)

Mounting to a drywall or wooden surface This section outlines how to mount an anchor point and Griplock cable to a drywall or wooden surface.

Equipment • From the Basic Hardware Installation kit, 0352-0726-01, use the following items:

o Toggle Bolt, 2880-0070-01 o Fender washer, 2848-0051-01 o Nut, 2838-0015-01

• From the Overhead RFID cable kit 0352-0734-01, use the following item:

o GripLock cable and bushing from assembly, 6010-0123-240

• Optional: If the ceiling is solid and you cannot access a cavity behind the surface use a steel hanger bolt, with a 1/4-inch 20 machine thread, with 1 inch or 2.54 centimeters of machine thread exposed (not supplied). For example, McMaster part 90207A550.

Procedure

To mount the anchor point to a drywall or wooden surface, complete the following steps:

1. Use a drill to drill a pilot hole in the ceiling that is large enough to pass the toggle bolt assembly. Alternately, if using hanger bolts, drill the appropriate size pilot hole.

2. Insert the toggle bolt assembly, 2880-0070-01, through the hole until the toggle opens.

3. Pulling down to place slight tension, thread the fender washer, 2848-0051-01, and the nut, 2838-0015-01, until the assembly is snug. Leave 3/4 inch or 1.9 centimeters of exposed thread.



4. Feed the Griplock cable, denoted by C, through the threaded end of the cable coupler, denoted by B. See Figure 35 and Figure 36.

5. Screw the cable coupler to the anchor point, denoted by A, and ensure that it is securely tightened. Use a wrench on the nut, 2838-0015-01, to prevent the assembly from spinning.

6. Repeat Step 1 to Step 5 for the remaining anchor points on the hanging assembly.

Figure 35. Securing the cable coupler to the anchor point

A Anchor point B Cable coupler C Griplock cable D Fender washer, 2848-0051-01 E Nut, 2838-0015-01

Figure 36. Securing a Griplock stud to a drywall

A Griplock stud B Cable coupler C Griplock cable D Fender washer, 2848-0051-01 E Nut, 2838-0015-01 F Drywall G Toggle bolt assembly, 2880-0070-01

Mounting to concrete This section outlines how to mount an anchor point and Griplock cable to a concrete surface.



Equipment • From the Overhead RFID cable kit, 0352-0734-01, you require the Griplock cable and bushing from

assembly, 6010-0123-240. • Not Supplied: A RoHS-compliant concrete wedge or sleeved anchor, with a 1/4-inch 20 thread, and at

least 1 inch or 2.54 centimeters exposed thread when installed. For example, McMaster, 91578A104A. • Other approved anchoring systems for overhead environments.

Procedure To mount the anchor point to concrete, complete the following steps:

1. Use accepted methods to install a 1/4-inch 20 wedge anchor or another approved anchoring system.

2. Thread a nut, 2838-0015-01, onto the anchor point.

3. Feed the Griplock cable (C) through the cable coupler (B) threaded end, as shown in Figure 35.

4. Screw the cable coupler to the anchor point, and ensure that it is securely tightened. Use a wrench on the nut, 2838-0015-01, to prevent the assembly from spinning.


Mounting to a ceiling grid (T bar) This section outlines how to mount an anchor point and a Griplock cable to a ceiling grid (T bar).

Equipment • From the Overhead RFID cable mount kit, 0352-0734-01, use the following items:

o Clip T-bar 1/4-inch 20 stud, 1400-0205-01 o Clip T-bar, 1400-0033-01

Note: There are two clip T-bars, 1400-0033-01, in each kit. To prevent the removal of clip T-bars, ensure that you place the clip T-bars on opposite anchors.

o Griplock cable and bushing from assembly, 6010-0123-240.

Procedure To mount the anchor point to a ceiling grid, complete the following steps:

1. Place a 1/4-inch 20 clip T-bar, 1400-0205-01, across the ceiling grid T-bar at a 45 degree angle, and twist it clockwise to affix. See Figure 37.

Figure 37. Attaching a clip T-bar to the ceiling grid

A 1/4-inch 20 clip T-bar, 1400-0205-01 B Ceiling grid T-bar C Clockwise direction to turn the clip T-bar

2. Feed the Griplock cable, denoted by C, through the threaded end of the cable coupler, denoted by B. See Figure 35.



3. Screw the cable coupler to the anchor point, and ensure that it is securely tightened. Use a wrench on the nut, 2838-0015-01, to prevent the assembly from spinning.


Step 3: Raising the universal mounting plate assemblies To raise the universal mounting plate assemblies to the desired height, complete the following steps:

1. Use a measuring tape to measure the desired mounting height from the floor, and mark the desired mounting height of the antenna assembly on a single cable. This is the levelling height for all assemblies in the installation.

2. Orient the universal mounting plate with the arrow facing out of the store exit. See Figure 38.

Figure 38. Orientating the universal mounting plate (rear view)

A Universal mounting plate B RFID Beam Steering Antenna, IDA-31-NA-RS C Arrow pointing to the store exit D Store exit

3. Feed the Griplock cable through the top nub of all four cable grippers on the universal mounting plate as shown in Figure 39.

Figure 39. Feeding the Griplock cable through the cable gripper

A Universal mounting plate B Cable gripper C Griplock cable D RFID Beam Steering Antenna, IDA-31-NA-RS

4. Pull the cables through the cable gripper, denoted by B, while holding the assembly to raise the universal mounting plate to the required height. See Figure 39.



5. To release the cable gripper for lowering, lift it up slightly on the assembly, while pushing down on the spring-loaded nub on top of the cable gripper. Then, lower the assembly to pull the cable through. See Figure 39.

6. Use a tape measure to verify that the assembly is at the correct mounting height.

7. Use a bubble level to adjust all four cables to level in both the x and y directions, on the universal mounting plate, as shown in Figure 40.

8. Use a diagonal cutting pliers to cut the Griplock cable with one foot or 0.3 meters extra beyond the cable gripper.

9. Repeat Step 1 to Step 6 for each universal mounting plate.

Figure 40. Raising the universal mounting plate

A Griplock cables B Universal mounting plate C RFID Beam Steering Antenna D IDX-4000 RFID Reader E Cable grippers

Step 4: Connecting and routing RF extension cables for the suspended antennas If you require extension cables, you can connect the following RF extension cables to an RFID Beam Steering Antenna:

• 5-foot RFID antenna extension cable, PS-RFCBLE-EXT5 • 10-foot RFID antenna extension cable, PS-RFCBLE-EXT10 • 20-foot RFID antenna extension cable, PS-RFCBLE-EXT20

Important: When you are connecting and routing the RF extension cables, adhere to the following guidelines:

• Do not route the RF extension cable around a tight bend. • Do not route the RF extension cable over lights or transformers. • Do not route the RF extension cable parallel to other cables not related to the Overhead system. • Where the RF extension cable must cross over another cable, cross the cables at right angles, and

separate them by 2 inches using a non-metallic spacer. • Do not pinch the cable. • Do not overtighten the cable ties.



• Ensure that the connection points on the RF extension cables do not rest on metal. • Ensure that you tape all connection points on the RF extension cables with black electrical tape. • Ensure that you label each cable following the labelling schema in Antenna labelling schema. • Ensure that you protect the end of each cable with tape when routing. • Crushed or kinked extension cables affect reader performance. Always observe the bend radius of 1

inch or 25.4 millimeters when the IDA RFID antenna extension cable changes direction.

To connect and route the RF extension cables to suspended antennas, complete the following steps:

1. Connect the RF extension cables to the RFID antenna, by completing the following steps:

a. Verify that the RF extension cable from the IDA RFID antenna can reach the IDX-4000 RFID Reader location.

b. Attach the SMA male connector on the RF extension cable to the IDA RFID antenna cable.

c. Tighten the SMA connector to 1 Newton-meter, or 8.85 inch-pounds, with a SMA torque wrench on the nut and a 5/16 inch wrench holding the other connector barrel steady.


Note: Use a 5/16-inch wrench to hold the connector as you torque it.

d. Coil the RF extension cable, and secure it with a cable tie, until you are ready to route the cable.

Figure 41. RF cable routing when suspended

A Aesthetic cover B IDX-4000 RFID reader C RF extension cables D RE extension cable coiled up, if possible E Cable ties F Ceiling G Orientation of the RFID Beam Steering antenna

Note: Coil any remaining RF extension cable. If there is excess cable at the reader, it must not touch the reader. Leave space for air circulation around the reader case. 2. Route the RF extension cables from the RFID Beam Steering Antenna to the IDX-4000 RFID Reader

location, by completing the following steps:



a. Route the RF extension cable up the rear, left of the mounting plate, with the arrow pointing out of the store. See Figure 42.

b. Secure the cable with cable ties.

Figure 42. Routing RF extension cables

A Rear, left of mounting plate B Universal mounting plate arrow pointing out of the store

Step 5: Connecting RF extension cables to an IDX-4000 RFID Reader To connect RF extension cables to an IDX-4000 RFID Reader, complete the following steps:

1. Connect the RF antenna extension cable attached to the RFID Beam Steering Antenna to an available RF output port on the IDX-4000 RFID Reader. See Figure 43.

2. Tighten the SMA connector to 1 Newton-meter, or 8.85 inch-pounds, with a SMA torque wrench on the nut and a 5/16 inch wrench holding the other connector barrel steady.


Figure 43. Attaching RF extension cables to the IDX-4000 RFID Reader

A IDX-4000 RFID Reader B IDA RFID antenna cable, or RF extension cable



Section VIII: Installing the Xovis PC2 traffic sensor This section outlines how to install and mount a Xovis PC2 traffic sensor. For more information, refer to the Xovis PC2 Overhead People Counter Installation Guide, 8200-0172-41.

Overview of installation The following list gives an overview of the installation steps for installing the Xovis PC2 traffic sensor:

• Step 1: Mounting the Xovis PC2 traffic sensor • Step 2: Powering up the Xovis PC2 traffic sensor

Tools required To install the Xovis PC2 traffic sensor, you require the following equipment:

• A screwdriver • POE Power Supply Mid Span Power Injector, 5606-0081-01 • Patch Cable 15 feet, 0352-0512-01 • Sheet of labels, 2412-255-01 • M4 Torx head screws T20 • T20 Torx driver



Step 1: Mounting the Xovis PC2 traffic sensor You can mount the Xovis PC2 sensor in the following four ways:

• Direct mounting • Surface mounting • Flush mounting • Mounting using a recessed tilting bracket


Mounting the Xovis PC2 traffic sensor directly to the ceiling

To mount the Xovis PC2 traffic sensor directly to the ceiling, complete the following steps:

WARNING: Risk of electric shock Turn off power before you proceed.

1. Drill a hole in the ceiling for the Xovis PC2 traffic sensor cable.

2. Run the Ethernet cable to the hole in the ceiling.

Note: Ensure that a 6.5 feet or 2 meter service loop of cable is above the Xovis PC2 traffic sensor.

3. Pull the Ethernet cable through the hole in the ceiling.

4. Insert the Ethernet cable into the Ethernet port on the back of the sensor.

5. Fix the sensor directly onto the ceiling with two screws appropriate for the type of ceiling.

6. Remove the dust-caps from the sensor’s lenses.

7. Click the cover onto the mounted sensor.


Mounting the Xovis PC2 traffic sensor to a surface

To mount the Xovis PC2 traffic sensor directly to a surface, complete the following steps:


1. Cut out a square of 22 millimeters or 0.8 inch in the mounting surface.

2. Run the Ethernet cable to the hole in the surface.

3. Pull the Ethernet cable through the hole in the surface.

4. Use the Xovis PC2 traffic sensor surface mounting footprint to determine the location of the mounting screws.

5. Use a screwdriver as a lever to remove the sensor’s cover.

6. Use a screwdriver and two M4 screws with a screw head less than 3.6 millimeters or 0.1 inch thickness to the surface to secure the sensor to the surface.

7. Replace the cover onto the sensor.




Installing a surface mounting bracket

To install a surface mounting bracket, complete the following steps:

1. Use a 1/4-inch 20 by 3/8-inch-long pan-head screw to secure the Xovis PC2 traffic sensor to the surface mounting bracket, 2025-0622-02.

2. Use two M4 (#10) screws and anchors to secure the Xovis PC2 traffic sensor and surface mounting bracket to the ceiling.

Important: To orientate the Xovis PC2 traffic sensor correctly, ensure that its network cable and connection jack point toward the store exit.

3. Connect the Ethernet cable and GPIO cable to the Xovis PC2 traffic sensor.


Surface mounting the Xovis PC2 traffic sensor

To mount the Xovis PC2 traffic sensor directly to a surface, complete the following steps:


1. Use a PA-PC2-FM Surface Mounting Housing Kit to flush mount the Xovis PC2 traffic sensor.

2. Prior to mounting the housing, verify the orientation of the sensor and the camera picture.

3. Use two M4 screws to mount the housing into the ceiling.

Note: Use anchors appropriate for the ceiling material.

4. Use a hand drill and the appropriate drill bit to drill a hole for the Ethernet power cable.

5. Use four M4 threads to secure the mounting ring.

6. Install the mounting ring with the flat surface towards the mounting house, to avoid damaging the inserted nuts.

7. Pull the Ethernet cable through the hole in the back of the mounting house.

8. Insert the Ethernet cable into the Ethernet port on the back of the sensor.

9. Insert the sensor into the mounting house.

10. Use two M4 screws to secure the sensor into the two insert nuts on the mounting housing.

11. Remove the dust caps from sensor lenses, and mount the cover onto the sensor.

12. Click the two cover clips to center the cover onto the sensor.




Mounting the Xovis PC2 traffic sensor using a recessed tilting bracket

To install a recessed tilting bracket, complete the following steps:

1. Drill a 10-inch or 254-millimeter hole at the installation location. The diameter of the recessed tilting bracket, 2025-0685-01, is 10.5 inches or 266.7 millimeters. Note: The ceiling space above the bracket must be at least 3 inches or 76 millimeters deep for cable access.

2. Run the cables into the hole.

3. Ensure that a 6.5-feet or 2-meter service loop of the cable is above the bracket.

4. Place the Xovis PC2 traffic sensor onto the bracket and under the clamp to ensure that its LEDs point toward the exit.

Important: To correctly orientate the Xovis PC2 traffic sensor, ensure that its network cable and jack connection point toward the store exit.

5. Use the 1/4-inch 20 bolt that is supplied to secure the Xovis PC2 traffic sensor.

6. Adjust the tilt angle as you require, and use the embedded Phillips screw to secure the Xovis PC2 traffic sensor.

7. Connect the Ethernet cable and GPIO cable to the Xovis PC2 traffic sensor.

8. Rotate all three support arms to the inside, and slide the bracket into the opening.

9. With the lower flange pressed up against the ceiling, rotate the support arms to the outside.

10. Use a screwdriver to tighten the two support-arm screws clockwise to secure the Xovis PC2 traffic sensor.


Step 2: Powering up the Xovis PC2 traffic sensor To power up the Xovis PC2 traffic sensor, complete the following steps:

1. Locate a PoE injector and connect a shielded Cat5 Ethernet cable to the LAN+DC to Sensor port.

2. Connect the opposite end of the Cat5 cable to the Ethernet port on the Xovis PC2 traffic sensor.

3. Connect a shielded Cat5 Ethernet cable from the PoE injector’s To LAN port, to the Ethernet port on your laptop.

4. To power up the PoE injector, plug it into an outlet.

Note: The standby LED on the PoE injector turns amber when the boot-up sequence begins on the overhead people counter.

Note: The LED on the Xovis PC2 traffic sensor flashes amber and green when it is booting up. It flashes green when it is powered by PoE.



Section IX: Installing the AMC-1060 Digital Remote Alarm This section outlines how to install an AMC-1060 Digital Remote Alarm in an RFID Overhead EAS System.

Overview of installation steps at the AMC-1060 Digital Remote Alarm location The following list gives an overview of the installation steps at the AMC-1060 Digital Remote Alarm location:

• Step 1: Pulling cables • Step 2: Mounting the AMC-1060 Digital Remote Alarm • Step 3: Connecting the AMC-1060 Digital Remote Alarm cable to the IDX-4000 RFID Reader

Equipment required To install an AMC-1060 Digital Remote Alarm, you require the following equipment:

• A drill • Self-drilling anchors for a drywall surface. For other surfaces, use a 6.5 millimeter or 1/4 inch drill bit,

and supplied anchors from installation kit, 0351-0409-05. • A pencil • A Phillips screwdriver • A wire stripper



Step 1: Pulling cables To pull cables for the AMC-1060 Digital Remote Alarm, complete the following steps:

1. Review the build order. For more information, refer to Section III: Reviewing the build order.

2. Pull the RS-485 cable from the IDX-4000 Reader to the AMC-1060 Digital Remote Alarm.

3. Pull the AMC-1060 Digital Remote Alarm power cable from the AC power outlet to the AMC-1060 Digital Remote Alarm.

Step 2: Mounting the AMC-1060 Digital Remote Alarm

WARNING: Risk of electric shock Turn off power at the circuit breaker before performing the following steps.

Note: To mount the AMC-1060 Digital Remote Alarm to a junction box, use the optional J-Box Mounting Bracket Kit, ZP1060-BRKT, and follow the installation guide included in the kit.

To mount the AMC-1060 Digital Remote Alarm to other surfaces, for example wood, cement, or drywall, use the parts in the Digital Remote Alarm Bracket Kit, ZP1060-T, and compete the following steps:

1. Affix the drill template to the wall and mark three holes for the anchors or screws.

Optional: If the alarm cable enters the back of the AMC-1060 Digital Remote Alarm, mark a hole at one of the locations indicated on the template.

Important: Leave at least 23.2 centimeters or 9.13 inches between the ceiling and the top anchor to allow enough room for the cover of the AMC-1060 Digital Remote Alarm to lock open.

2. Drill three anchor holes for three anchors into the wall to secure the Digital Remote Alarm.

Note: Use self-drilling anchors for a drywall surface. For other surfaces, use a 6.5 millimeter or 1/4 inch drill bit.

Note: If you are replacing an existing 01EC76A or 01MC76A Digital Remote Alarm, you must drill new holes.

3. Insert the plastic anchors into the drilled holes.

4. Optional: If the alarm cable enters the back of the AMC-1060 Digital Remote Alarm, drill a hole at the location you marked in Step 1.

5. Insert the mounting hardware into the wall, leaving 4 millimeters or 1/8 inches of screw shaft exposed.

6. Slide the AMC-1060 Digital Remote Alarm onto the screws, and tighten the screws to secure the alarm.

For more information, refer to the AMC-1060 Digital remote alarm Installation Guide, 8200-0505-01.



Step 3: Connecting the AMC-1060 Digital Remote Alarm cable to the IDX-4000 RFID Reader To connect the AMC-1060 digital remote alarm cable to the IDX-4000 RFID Readers, shown in Figure 44, you require the following:

• The remote alarm cable, 0652-0239-01, from the Digital Remote Alarm Install Kit, 0351-0409-05. • RS-485 conversion jack, 0304-3006-01, from the 0352-0359-01 kit. • The 8-position connector, 0304-2930-01, from the Digital Remote Alarm Install Kit, 0351-0409-05. • The 3-foot, patch cord cable, 710648BL03-MM, from the 0352-0359-01 kit.

Figure 44. Overview of IDX reader to the AMC-1060 Digital Remote Alarm pinouts

A IDX-4000 RFID Reader RS-485 port 2 B 3-foot, patch cord cable, 710648BL03-MM C RS-485 conversion jack, 0304-3006-01 D 8-position connector, 0304-2930-01

E AMC-1060 digital remote alarm

1 Black 2 Orange 3 Violet 4 Red 5 Green 6 Blue 7 Gray / white 8 Shield

F AC power adaptor

To connect cabling from an IDX reader to an AMC-1060 Digital Remote Alarm, complete the following steps:

1. Locate the 3-foot, patch cord cable, 710648BL03-MM, and insert it into the RS-485 port 2 on the primary (leftmost) IDX-4000 RFID Reader. See Figure 45.

Figure 45. IDX-4000 RFID Reader digital end panel features

A IDX-4000 RFID Reader B RS-485 2 (Port 2)

2. From the 0352-0359-01 kit, locate the RS-485 conversion jack.

3. Connect the RS485 port, as denoted by C in Figure 46, to the other end of the 3ft (0.9m) patch cord cable, 710648BL03-MM.

4. From the Digital Remote Alarm Installation Kit, locate the remote alarm cable, 0652-0239-01, and complete the following steps:



a. Use a Phillips screwdriver to remove the cover of the RS-485 conversion jack.

b. Wrap the shield conductor wire to Pin 8 (gray) in the conversion jack, as shown in Figure 46.

c. Wrap the violet conductor wire to Pin 1 (blue) in the conversion jack.

d. Wrap the orange conductor wire to Pin 2 (orange) in the conversion jack.

e. Trim the remaining wires on the remote alarm cable.

f. Reattach the RS-485 conversion jack cover.

Table 22. Pin connections between the RS-485 conversion jack and AMC-1060 Digital Remote Alarm

RS-485 conversion jack pin Cable wire color AMC-1060 Digital Remote Alarm pin AMC-1060 Digital remote alarm function

8 (Gray) Shield 8 Shield (E ground)

1 (Blue) Violet 3 RS-485 Hi

2 (Orange) Orange 2 RS-485 Lo

Figure 46. Patch cord cable, 710648BL03-MM, to the RS-485 conversion jack pin connections

A RS-485 conversion jack, 0304-3006-01 B Pin 8 (Gray) C RS-485 port D Pin 1 (Blue) E Pin 2 (Orange)

5. Route the AMC-1060 Digital Remote Alarm cable, 0652-0239-01, and the digital remote alarm AC power cable up the back of the digital remote alarm as shown in Figure 47.

6. From the Digital Remote Alarm Install Kit, 0351-0409-05, locate the 8-position connector, 0304-2930-01. Attach the remote alarm cable, 0652-0239-01, and the power supply cable, as shown in Figure 44.

7. Insert the 8-position connector into the communication connector on the Digital Remote Alarm.



Figure 47. Routing the AMC-1060 Digital Remote Alarm power cable and 8-conductor cable

A Remote alarm conductor cable, 0652-0239-01/02 B Power cable C AMC-1060 Digital Remote Alarm



Section X: Configuring and verifying system components This section outlines how to configure and verify an RFID Overhead EAS System.

Overview of verifying system components The following list gives an overview of the system configuration and system verification steps:

• Step 1: Verifying IDX-4000 RFID Reader and IDA RFID antenna connections • Step 2: Final configuration of the Xovis PC2 traffic sensor • Step 3: Verifying Xovis PC2 traffic sensor diagnostics • Step 4: Customizing the audio, visual, and remote control settings for the AMC-1060 Digital Remote

Alarm • Step 5: Using the remote control for the AMC-1060 Digital Remote Alarm • Step 6: Verifying Xovis TrueVUE connectivity

Equipment required To verify system components, you require the following equipment:

• A laptop, with the latest version of Internet Explorer or Mozilla Firefox • An Ethernet cable, or a USB Type-A to Type-B cable • A Tag Test Board from the Overhead RFID as EAS setup kit, 0352-0769-02



Step 1: Verifying IDX-4000 RFID Reader and IDA RFID antenna connections To verify IDX-4000 RFID Reader and IDA RFID antenna connections in an RFID Overhead EAS System, complete the following steps:

1. Power the IDX-4000 RFID Reader, using one of the following options:

• 24 VDC power supply • PoE

2. Connect your laptop to the IDX-4000 RFID Reader, and open the IDX-4000 RFID Reader webpage.

3. From the menu, click Administration, then Diagnostics.

4. Enter the following logon details:


5. Next to Self-Test, click Run, to carry out a self-test.

6. In the Devices section, verify that the two antennas display as detected. See Figure 48.

Figure 48. Self-Test Devices screenshot



Step 2: Final configuration of the Xovis PC2 traffic sensor To complete configuration of the Xovis PC2 traffic sensor, complete the following steps:

1. Use tape to place an X on the floor underneath each antenna in the system.

2. On your laptop, launch the Xovis webpage. To do this, complete the following steps:

a. Launch Internet Explorer.

b. In the Address bar, enter the appropriate IP address.

Note: The default IP address is 192.168.1.168

c. Enter the default password, pass

3. From the main menu, click Config.

Note: If the unit is not set up, follow the set-up wizard.

4. In the Scene window, adjust the line dots to cover the floor. See Figure 49.

5. Click Line.

Figure 49. Xovis Scene and line drawing

A Xovis PC2 traffic sensor line B Green arrow in OUT direction C Line dots



6. On the scene, draw the Xovis PC2 traffic sensor line (A), using the X tape placements on the floor underneath the antennas as a reference point. See Figure 49.

Important: When you draw Xovis PC2 traffic sensor lines, adhere to the following guidelines:

• You must draw the Xovis PC2 traffic sensor line directly under the overhead antennas if possible. • You must point the green arrow in the middle of the Xovis PC2 traffic sensor line (B) in the OUT

direction. See Figure 49.

Tip: You can use the Rotate Scene feature to flip the scene.

• The RFID Overhead EAS System supports only one line for each Xovis PC2 traffic sensor. • If you draw lines on multiple Xovis PC2 traffic sensors, the Line Name must match for all multiple

Xovis PC2 sensors in the system. • You must match the Line Name to the System Description/Group ID you set on the IDX-4000

RFID Reader or readers.

Note: If you integrate the system with TrueVUE, the Line Name value displays on the Traffic by Zone report on TrueVUE.

• If you change the Line Name on the Xovis PC2 traffic sensor, you must update the IDX-4000 RFID Reader’s Xovis PC2 traffic sensor Line Name to match.

Note: Following this change, you must reboot the IDX-4000 RFID Reader.

7. When you complete the Xovis overhead line drawing, click Save.

8. In the Settings section, click Sensor, and complete the following steps:

a. In the Mounting height pane, click the edit icon.

b. In the Sensor settings I pane, in the Mounting height field, enter the correct mounting height.

c. Click Next.

9. On the Mark the scene floor page, verify that the floor and line settings are correct, and click Next.

10. Click Continue with re-calibration to calibrate the Xovis PC2 traffic sensor, and complete the following steps:

a. Wait for the progress bar to show 100% before you click Next.

b. On the Validate the person size screen, stand under the Xovis sensor.

Note: The height and average person size must be within four inches of the known height.

c. Click Finish.



Step 3: Verifying Xovis PC2 traffic sensor diagnostics To verify if a Xovis PC2 traffic sensor is working in an RFID Overhead EAS System, complete the following steps:

1. Verify that the Xovis PC2 traffic sensor displays a blinking amber and green LED.

2. On your laptop, launch the Xovis PC2 traffic sensor webpage.

3. From the main menu, click Status.

4. In the Connectivity pane, verify that connectivity shows a valid NTP connection and that the Time server is correct.

5. From the main menu, click Live.

6. To confirm the directionality of the people counter, walk under each Xovis PC2 traffic sensor.

7. In the Counts pane, verify that the forward and backward indicators increment accordingly as you walk under each Xovis PC2 traffic sensor.

Note: The up arrow indicates movement in the OUT direction. The down arrow indicates movement in the IN direction. See Figure 50.

Figure 50. Xovis PC2 traffic sensor Counts pane

Step 4: Customizing the audio, visual, and remote control settings for the AMC-1060 Digital Remote Alarm

The AMC-1060 Digital Remote Alarm is set to default values when you use Simple Setup. To change any of the default values, complete the following steps:


2. From the System Setup menu, click Advanced, then System Setup.

3. Log on with the following valid credentials:


4. To customize the AMC-1060 Digital Remote Alarm, complete the following steps:

a. In the Remote Alarm pane, enter the desired values in the fields for Remote Alarm 1 and Remote Alarm 2.



b. From the Duration list, select the required duration of audio tone.

Note: This is not valid for Voice mode.

Note: The Disabled option disables the remote alarm audio.

c. From the Volume list, select the required volume of the audio alarm.

Note: The Disabled option disables the remote alarm audio.

d. From the Audio Mode list, select one of the following options:

• Tone: Plays a tone audio alarm. • Voice: Plays a voice audio alarm. • Disabled: Disables the remote alarm audio.

e. From the LED Intensity list, select the intensity of the visual alarm. Valid values range from 1 to 15.

Note: The Disabled option turns off the visual alarm.

f. From the Count Mode list, select Alarm Counts to display the number of alarm counts. You can also choose one of the following options:

• People Counts: This displays the number of People Counts. • Toggle Counts: This toggles between Alarm Counts and People Counts.

g. From the Direction list, select the direction for the counts that you want to display.

h. From the PC Chimes Volume list, select the duration of a chime that plays when a people count is detected. Valid values range from 1 to 15.

Note: The Disabled option disables the PC Chimes Volume.

i. From the Remote Control list, select one of the following options:

• Select Enable with Passcode to allow full functionality of the remote control after you enter a specified passcode.

Note: The default passcode is saved, and you can use it until you click New Passcode.

Note: You can also set a specific DRA passcode using the Restore Settings option. To do this, complete the following step:

• Set the value of DRA1_REMOTEPASS, or DRA2_REMOTEPASS, and restore the settings to the IDX-4000 RFID Reader using the System Setup>Load/Restore Settings menu option.

• Select Enabled for count clear only to allow only the clearing of counts using the remote control.

Note: The Disabled option disables any remote control use.

5. Click Apply.

Note: To clear counts from the Digital Remote Alarm, select the Reset Alarm Count check box, and click Apply.

6. Optional: To change the DRA tone, complete the following steps:

a. From the System Setup menu, click Firmware Update.

b. From the Device list, select the required remote alarm.

c. To update firmware on the device, click Application.

d. To update a custom tone or voice file, click Audio Voice File, or Audio Chime File.

e. Click Browse.

f. Browse to the specific file, and click Update.



Step 5: Using the remote control for the AMC-1060 Digital Remote Alarm To use a remote control for the AMC-1060 Digital Remote Alarm, ZP1060-RC or ZP1060-RCTF, complete the following steps:

1. Remove the battery tab and insert a CR2025 3V battery.

2. Replace the battery tab.

3. Locate the passcode supplied with the remote control.

4. To enable the remote control, use the key pad to enter the four-digit passcode, and press Enter.

Note: If no key is pressed during a two-minute interval, the remote control disables. This is indicated by one beep.

5. To use the remote control, point its infrared beam at the AMC-1060 Digital remote alarm. The beam has a 20-foot (6-meter) range.

6. To disable the remote control, press #, and press Enter.

Note: To use the remote control with a different Digital Remote Alarm, disable the remote control, and re-enter the four-digit passcode.

For more information, refer to the Remote Control for AMC-1060 Digital remote alarm User Guide, 8200-0505-03.

Figure 51. AMC-1060 Digital Remote Alarm remote control

A Mute B Reset counts C LED intensity D Count Mode E Alarm playback F Audio mode G Direction H Alarm duration I Volume J Reset counts



Step 6: Verifying Xovis TrueVUE connectivity To verify TrueVUE connectivity in an RFID Overhead EAS System, complete the following steps:

1. On your laptop, launch the Xovis PC2 traffic sensor webpage.

2. From the main menu, click Status.

3. In the Connectivity pane, verify that the connectivity section displays a successful count, with a last date and time value. See Figure 52.

Figure 52. Xovis PC2 traffic sensor Connectivity pane



Section XI: Testing the RFID Overhead EAS System This section outlines how to test the RFID Overhead EAS System.

Overview of testing the RFIS Overhead EAS system The following list gives an overview of the system testing and final configuration steps:

• Step 1: Performing a walk-through test with a Tag Test Board • Step 2: Reviewing the walk-through test results • Step 3: Configuring the system to the customer’s design specification • Step 4: Customer testing of the system

Equipment required To test the system, you require the following equipment:

• A laptop with the latest version of Internet Explorer or Mozilla Firefox • An Ethernet cable, or a USB Type-A to Type-B cable, to connect to the IDX-4000 RFID Reader or

store network where the reader resides • A Test Tag Board from the Overhead RFID as EAS setup kit, 0352-0769-02



Step 1: Performing a walk-through test with a Tag Test Board Important: Ensure that you precisely adhere to the timings in the following procedure.

To perform a walk-through test for an RFID Overhead EAS System, complete the following steps:

1. Place the Tag Test Board, as shown in Figure 53, 5 feet to 6 feet (1.5 meters to 1.8 meters) inside the store, away from the RFID Overhead EAS System.

Figure 53. Test Tag Board, 0352-0769-01


3. From the main menu, click System Setup, then Test Mode.

4. To log on, use the following credentials:


5. Click Start to activate the Test Mode wizard, and follow its instructions exactly.

6. Starting 5 feet to 6 feet (1.5 meters to 1.8 meters) inside the store, carry the Test Tag Board, 0352-0769-01, through the test zone, and exit the store. Leave the Tag Test Board outside the store, 5 feet to 6 feet (1.5 meters to 1.8 meters) from the system.

Note: When you test an RFID Overhead EAS System, hold the Tag Test Board flat, parallel to the ground, as shown in Figure 54. This ensures the best possible orientation for tag reading during testing.



Figure 54. Holding the Test Tag board parallel to the floor

A Test tag board

7. Verify that the Digital Remote Alarm sounds.

8. From the main menu, click Confirm Tags Outside, and wait 30 seconds.

9. Optional: If collecting data for Technical Support/debugging, complete the following steps:

a. Take a screenshot of the Test Mode screen, as shown in Figure 55.

b. Copy the data from the Reads tab, and paste it into an Excel sheet.

c. Take a screenshot of the People Count screen.

10. Starting outside the store, carry the Test Tag Board through the test zone, and enter the store.

11. Return to your laptop, and on the IDX-4000 RFID Reader website, navigate to the Test Mode page.

12. Click Confirm Tags Inside, and wait 60 seconds.

13. After 60 seconds, repeat Step 6 to Step 12 and walk under each IDA RFID antenna.



Figure 55. Test Mode

Step 2: Reviewing the walk-through test results To review the walk-through test results for the RFID Overhead EAS System, complete the following steps:


2. From the System Setup meu, click Test Mode.

3. To log on, use the following credentials:


4. In the Recorded Test Data pane, click each test item. See Figure 55.

5. In the Incoming/Outgoing/Unknown pane, verify the following:

a. Status/Counter: In a non-clean environment, that is a store environment with a number of stray tags, metal poles and doors, verify that there are at least seven Outgoing events listed in the Status column, or in the Counter pane at the bottom of the page.

b. In a clean environment, that is a store environment with few stray tags and minimal environmental interference, verify that there are at least nine Outgoing events listed in the Status column, or in the Counter pane at the bottom of the page.

c. Confidence: In a non-clean environment, a store environment with a number of stray tags, metal poles, and doors, verify that the Outgoing items have a minimum Confidence level of 30.

d. In a clean environment, a store environment with few stray tags and minimal environmental interference, verify that the Outgoing items have a minimum Confidence level of 50.

Note: If you do not see the minimum number of Outgoing events, or the required Confidence level, verify the setup. To do this, ensure that all the configuration values are appropriate for the exit that you are testing.

If valid results do not display, proceed to Section XII: Troubleshooting.



Step 3: Configuring the system to the customer’s design specification To configure the system to the design specification for the customer, complete the following steps:


2. From the main menu, click System Setup, then Advanced, and complete the following steps:

a. Optional: In the Remote Alarm pane, adjust the Digital Remote Alarm fields to the customer’s requirements.

b. Optional: From the main menu, click Advanced, and complete the following steps:

i. Click Portal Configuration.

ii. Adjust the Portal Configuration fields to the customer’s requirements.

iii. To add Alarm Filters, in the Alarm Filter section, set the values as outlined in Table 23.

iv. Click Apply.

Table 23. Values for the alarm filters

Action Offset Length Pattern Test tag Include 0 16 0XAAAA SGTIN-96 tag Include 0 8 0X30 2-D barcode tag Include 0 12 0X3BF

c. Optional: From the main menu, click Advanced, and complete the following steps:

i. Click RFID Settings.

ii. Adjust the RFID Settings fields to the customer’s requirements.

iii. Click Apply.

d. Optional: From the main menu, click Advanced, and complete the following steps:

i. Click Overhead Zone Mapping.

ii. Click Remote Alarm 1.

iii. Optional: Click Remote Alarm 2.

iv. In the Xovis Line Name field, enter the Line Name to match the Xovis PC2 traffic sensor.

v. From the Directionality list, click the value that matches the customer’s requirements.

vi. Click Apply.

3. When you have updated all the settings, reboot the IDX-4000 RFID Reader. To do this, from the main menu, click Reboot.



Step 4: Customer testing of the system This section outlines how a customer can perform a generalized testing of the RFID Overhead EAS System. This procedure is not a substitute for using the Test Mode process, outlined in Step 1: Performing a walk-through test with a Tag Test Board. For wide exits with multiple RFID Overhead EAS Systems, it may be necessary to validate full exit functionality.

To perform a generalized test of the RFID Overhead EAS System, complete the following steps:

1. Obtain a minimum of six tagged items that are not from within the keep-out zone.

2. Place the items a minimum of 5 feet (1.5 meters) inside the store, but ensure that they are outside the keep-out zone.

3. Holding the tagged items at waist height, either in front or to the side of your body, walk out through the exit, while adhering to the following guidelines:

• Ensure that you walk at normal walking speed. • Ensure that you are well outside the keep-out zone when you start walking through the system. • Ensure that you are under and between the antennas when you walk through the system.

4. Verify that you achieve the following expected results:

• Walking at a normal to swift speed, the alarm sounds when you are approximately 3 feet (0.9 meters) past the center line of the system.

• The alarm may or may not sound when you run through the system.

5. Carry the tags back into the store, and ensure that you place them outside the keep-out zone.

6. When performing back-to-back tests that occur within 30 seconds of each other, adhere to the following guidelines:

• Do not use the same tags for back-to-back tests. • For each back-to-back test, obtain two to three new tagged items. • Before reusing tags for subsequent tests, ensure that they are out of keep-out zone for at least 5

minutes.



Section XII: Troubleshooting The following section covers troubleshooting for an RFID Overhead EAS System.

Networks

IP issues Problem: Unable to launch webpages consistently, and or intermittent TrueVUE connection. Cause: This can indicate an IP conflict between two or more devices on the same network. Solution: To troubleshoot IP conflicts, complete the following steps:

1. Open the command window on your local computer.

2. To display the arp table, enter arp –a. The MAC address in the arp table must start with 00-50. If it does not, the device you are trying to connect to is not a Sensormatic device.

Note: If the arp command is disabled, contact the RDC for further troubleshooting steps.

RFID PoE issues Problem: Message in Event Log - Reader detected 802.3af Power over Ethernet Supply (15.4W). Max Power is limited to 30.0 dBm. Cause: This can be due to incorrect PoE cabling. Solution: To troubleshoot this issue, complete the following steps:

1. Verify the Device Information page of the IDX Reader for the following criteria:

a. If it is powered using the packaged cable, 24 VDC appears. b. If it is powered with a PoE injector correctly, 802.3at PoE (25.5 W) appears. c. If it is powered incorrectly with a PoE switch, 802.3af PoE (15.5 W)appears.

2. If the correct power supply information does not display, complete the following steps:

a. Ensure that you use the appropriate PoE cabling and Ethernet patch cables.

b. Check the PoE injector. If there is a single amber LED, and no green light, there could be an issue with the PoE injector.

c. If devices are plugged into an Ethernet switch, check the operating manual of the network switch to confirm that it is capable of providing sufficient power. 802.3at, 25.5W is recommended.

d. Incorrect power supply information can result from hardware installation when the upstream PoE injection is not guaranteed to support reliable full-power reader operation.

e. Change the order that you plug items into the network switch to bounce or restart the device.

RFID antenna issues Problem: Inventory Round Timeout messages. Solution: This can indicate that there is a bad IDA RFID antenna. To troubleshoot this, complete the following steps:

1. Launch the IDX-4000 RFID Reader web page.

2. From the main menu, click Administration, then Diagnostics.

3. In the Self test pane, click Run.

4. Verify that the devices are showing up correctly. See Figure 56.



Figure 56. Self test

Alarm issues Problem: Too many alarms or false alarms. Solution: To troubleshoot this issue, check the following criteria:

• To verify that the PC Directionality and Tag Directionality are correct, on the IDX-4000 RFID Reader webpage, from the System Setup menu, click Advanced, then Portal Configuration.

• Ensure that there are no environmental concerns. For example, reflections, metal, or water in the vicinity of the IDA RFID antenna.

• Check for stray tags. These can lead to invalid directionality decisions, also known as ‘bouncing’ or ‘pull-through’. This can cause false alarms when people leave the store.

To check for stray tags, complete the following steps:

a. On the IDX-4000 RFID Reader webpage, from the System Setup menu, click Test Mode.

b. Click Reads. If stray tags display, set the system to use Center Beam, rather than Inside Beam. To

do this, complete the following steps:

i. To change the Beam Option on the IDX-4000 RFID Reader, navigate to the IDX-4000 RFID Reader webpage, and from the System Setup menu, click Advanced, then Portal Configuration.

ii. From the Beam Option list, click Use Center Beam For Inside Reads.

iii. Click Apply, and wait for portal to restart.

iv. From the System Setup menu, click Test Mode.

v. Click Reads, and recheck the stray tag reads.

• To enable alarm suppression, complete the following steps:

a. Launch the IDX-4000 RFID Reader webpage.

b. From the System Setup menu, click Advanced, then Portal Configuration.

c. In the Repeat Alarm Suppression field, enter a value for the number of minutes to suppress alarms occurring on the same tag.



Note: The maximum value is 1,440. This prevents an alarm on the same tag from occurring more than once a day.

• To lower alarm sensitivity, complete the following steps:


b. From the System Setup menu, click Advanced, then Portal Configuration.

a. From the Sensitivity field list, select a medium or low setting. This decreases the chance of an RFID alarm occurring.

Note: Changing this setting can result in missing alarms for tags exiting the store. Use this feature only in extreme false alarming circumstances.

Problem: The RFID alarm is not alarming. Solution: To troubleshoot this issue, check the following criteria:

1. To verify if RFID alarms occur in the portal algorithm, complete the following steps:


b. From the System Setup menu, click Test Mode.

c. Click Details.

d. Walk through the exit system in the appropriate direction, and wait 30 seconds for the data to appear. An RFID alarm displays as a Yes in the Alarm column.

e. If a tag shows as alarming in Test Mode, but the Digital Remote Alarm does not produce an audible alarm, check the following criteria:

o Ensure that the wiring of the Digital Remote Alarm is correct. To do this, complete the following steps:

i. Access the IDX-4000 RFID Reader webpage.

ii. From the main menu, click Administration, then Diagnostics.

iii. In the Digital remote alarm (DRA) Tests pane, select the Communication Test check box for DRA 1.

iv. Optional: If a second Digital Remote Alarm is installed, select the Communication Test check box for DRA 2.

v. If a Success value does not return, check the wiring of the Digital Remote Alarm.

vi. If a Success value is returned, complete the following steps:

• In the Digital remote alarm (DRA) Tests pane, select the Sound Test check box for DRA 1.

• Optional: If a second Digital Remote Alarm is installed, select the Sound Test check box for DRA 2.

• Wait a number of seconds and listen for the Digital Remote Alarm to beep.

• If you do not hear a beep, check the wiring and verify the Digital Remote Alarm settings. To do this, from the System Setup menu, click Advanced, then System Setup. Ensure that the duration, volume, audio mode and direction are set correctly.

f. If a tag does not show as alarming in Test Mode, check the following criteria:

o Verify that a people count is occurring. To do this complete the following steps:

i. Launch the IDX-4000 RFID Reader webpage.



ii. From the System Setup menu, click Test Mode.

iii. Click the People Count tab.

iv. Walk below the people counter.

v. Verify that a people count occurs, that the time of the event is correct, and that the direction of the people count is correct.

o Verify that the Directionality settings are correct. To do this, complete the following steps:


ii. From the System Setup menu, click Advanced, then Portal Configuration.

iii. Verify that the PC Directionality field and Tag Directionality field are set correctly.

o Verify the Directionality setting is correct on the IDX-4000 RFID Reader. To do this, complete the following steps:


ii. From the System Setup menu, click Advanced, then Overhead Zone Mapping.

iii. Verify that the Directionality field is correct.

Note: PC Directionality, Tag Directionality, and Overhead Zone Mapping Directionality must all be the same value.

o Verify that any entered Alarm Filters are correct. To do this, complete the following steps:


ii. From the System Setup menu, click Advanced, then Portal Configuration.

iii. Verify that the Alarm Filter section is correct:

• If not using alarm filtering, ensure that the Action field is set to Disable.

• If using alarm filtering, verify that the Action field is correct, and that Offset, Length, Pattern and Status are correct.

o Verify that the antennas work correctly as described in Verifying IDX-4000 RFID Reader and IDA RFID antenna connections.

2. If no RFID alarm occurs because no people count is occurring, see the Xovis People Counter troubleshooting section.

RFID tag and filtering errors

Problem: Errors when reading RFID tags. Solution: To troubleshoot this issue, check the following criteria:

• Check the tag LED on the IDX-4000 RFID Reader. It should flash green when a tag is presented to an IDA RFID antenna. If it flashes yellow, the RSSI may be set too high.

• On the IDX-4000 RFID Reader webpage, from the System Setup menu, click Test Mode. Tag reads display in a scrolling list on the Reads tab.

• On the IDX-4000 RFID Reader webpage, from the System Setup menu, click Advanced, then on the Portal Configuration page, verify that the Tag Filter values are correct.

Test Mode Problem: No data displays on the Test Mode screen on the IDX-4000 RFID Reader webpage. Solution: Ensure that testing is completed using the supplied Test Tag Board.



Solution: On the IDX-4000 RFID Reader webpage, navigate to System Setup, then Test Mode. Click Clear and repeat the test. Verify that the data displays.

Solution: If an IDX-4000 RFID Reader reboots when the Test Mode screen is open, the webpage loses connection to the reader. Close the Test Mode page, re-open it, and repeat the test.

Problem: Test Mode results display Unknown directionality. Solution: This can be due to incorrect configuration of people counters. To troubleshoot this issue, complete the following procedure:

1. Launch the IDX-4000 RFID Reader webpage.

2. Click System Setup, then Test Mode.

3. Click the People Count tab.

4. Walk in and out under each Xovis PC2 traffic sensor, and verify that the people count data displays correctly in the Direction and Zone panes.

5. If the values are not as you expect, open the Xovis PC2 traffic sensor web page, and verify the counting line direction. Also verify the PC directionality settings in the Advanced, Portal Configuration web page.

Network Time Protocol

Problem: Group device time is not synced. Solution: To troubleshoot this issue, complete the following steps:

1. On the IDX-4000 RFID Reader webpage, set the time using a Network Time Protocol (NTP) time

server. Click System Setup, Advanced, Time and Date, and then Use NTP time server. 2. On the IDX-4000 RFID Reader webpage, click Administration, and Diagnostics to verify the time

server using the Monitor LAN Traffic tool.

3. Click Run next to Monitor LAN traffic.

4. Ensure that the time on the TrueVUE server and IP cameras are correct.

Note: You can reference the Network Time Protocol IP address on the IP Request spreadsheet which is available from Professional Services.

5. On the Xovis PC2 traffic sensor webpage, set the time using an NTP time server. To do this, complete the following steps:

a. From the main menu, click Config.

b. Click the System tab.

c. From the Timezone list, select the time zone of the customer.

d. In the Time server field, enter a value.

e. From the main menu, click Status.

f. In the Connectivity pane, verify that the time server has a connection.

Xovis PC2 traffic sensors Problem: No/Incorrect people count occurring in Test Mode. Solution: To troubleshoot this issue, complete the following steps:

1. Verify that the Xovis PC2 traffic sensor is correctly counting people exiting the store. For more information, refer to Step 2: Configuring IDX-4000 RFID Readers.

To do this, complete the following steps:



a. If the direction is incorrect, launch the Xovis PC2 traffic sensor webpage.

b. From the main menu, click Config.

c. Click the Xovis overheard people counter line to point in the correct direction.

d. Verify that the Xovis plugin is installed. To do this, complete the following steps:

i. Launch the Xovis PC2 traffic sensor page.

ii. From the main menu, click Status.

iii. In the Plugins pane, verify that the Custom Connection plugin is installed and enabled.

2. Verify that the Xovis PC2 traffic sensor is part of the RFID Overhead EAS group on the IDX-4000 RFID Reader Diagnostics page. To do this, complete the following steps:


b. From the main menu, click Administration, then Diagnostics.

c. In the Monitor LAN Traffic pane click Run.

d. At the bottom of the print-out, verify that the Xovis PC2 traffic sensor is included in the Devices in Group X section.

Note: The Xovis MAC Address, starting with the digits D8, appears.

e. If the Xovis is missing from the list, complete the following steps:

i. Launch the Xovis PC2 traffic sensor webpage.

ii. From the main menu, click Custom Connection.

iii. In the Connection Settings pane, verify the Autodiscovery settings.

3. In the Settings pane, click Sensor, and verify that the following settings are correct:

a. Mounting height.

b. Coordinate mode.

c. Detect height indicator.

4. From the main menu, click Live. 5. Generate in and out people count events, and adjust the floor Scene and the Xovis PC2 traffic sensor

line as required. See Figure 49.

TrueVUE

Could not resolve host error Problem: Message in device Event Log - Couldn’t resolve host. Cause: This can indicate that DNS entries have not been entered into the device webpage. Solution: To enter DNS entries, complete the following steps:

1. Access the customer’s network. Open a command window and enter ipconfig/all. Take note of the computer’s DNS Servers, and reference it to the IP Request spreadsheet issued by professional services.

2. Open the webpage of the device, and from the System Setup menu, click Advanced, then IP Settings.

3. Enter the computer’s located DNS Servers details into DNS field 1 and DNS field 2.

4. From the webpage menu, click Reboot. When the reboot is complete, the device information is displayed.



Connection errors Problem: Cannot connect to TrueVUE. Solution: To troubleshoot this issue, check the following criteria:

• Check that the Remote Management Settings are correct.

• If using a hostname to connect to TrueVUE, verify the DNS entries.

• Check the value of the Gateway field on the IP Settings page to verify that it is a valid gateway.

• Verify that a Windows Firewall is not blocking the connection to TrueVUE.

• Ping/nslookup the TrueVUE server from the device using the Diagnostics webpage.

“Device Already Exists” Event log message occurs Problem: Event Log message – SIPprocess: Error: The device you are trying to register already exists in TrueVUE with different parameters. Please delete the device from TrueVUE and wait 10-15 minutes for it to re-register. Solution: To troubleshoot this issue, check the following criteria:

• Verify that the group is correctly structured on the IDX-4000 RFID Reader webpage. Click Administration, Diagnostics, and then click Run next to Monitor LAN traffic.

• Verify the Setup Configuration value of all the devices on the IDX-4000 RFID Reader webpage. Click System Setup, Advanced, and then System Setup.

If the Group ID and Setup Configuration are both correct, reboot the IDX Reader If none of the above solves this issue, delete the device from TrueVUE and wait 15 minutes for it to rediscover.

“Error: Unknown. Re-register.” Event log message occurs Problem: Event Log message – Error: Unknown. Re-register. Solution: To troubleshoot this issue, check the following criteria:

• Review the TrueVUE App Server logs and look for the following warning: ims.essensor.generic.GetCommandHandler : Message is dropped because of license issue. Please check your license.

• If error is present, check TrueVUE license.

• If no error is present, contact Technical Support for assistance.

TrueVUE yellow device icon displaying in Enterprise or Site Manager Problem: Devices appear in yellow in TrueVUE when not rebooting or performing a firmware update. Solution: To troubleshoot this issue, complete the following step:

• Restart the device, or group, from TrueVUE.

TrueVUE red device icon in Enterprise/Site Manager Problem: IDX-4000 RFID Reader appears in red in the Overhead system in the TrueVUE Enterprise or Site Manager. Solution: To troubleshoot this issue, check the following criteria:

• Verify that the devices are installed and powered on.

• Verify that the devices are online and have a network connection. If the issues are resolved, reboot all red devices on the webpage of the device. To do this complete the following steps:




2. From the main menu, click Reboot.

• Check the IDX-4000 RFID Reader’s Event Log webpage. To do this, complete the following steps:


2. From the main menu, click Administration, then Event Log.

3. Check the Event Log for an error messages. If errors exist, contact Technical Support for assistance.

• Check the IDX-4000 RFID Reader’s Device History. To do this, complete the following steps:

1. Launch the Enterprise/Site Manager.

2. Right-click the device.

3. Click Device Details.

4. Click Device History.

• If the problem persists, delete the device from TrueVUE, and wait 15 minutes for the device to rediscover.

Note: If the IDX reader has an error, you might be required to replace the device.

Reporting issues Problem: Data does not display in the correct time report. Solution: To troubleshoot this issue, check the following criteria:

• Check the time of all devices. If they are not set correctly, or are set to 1970, the data does not display on the report correctly. Sync the devices with a Network Time Protocol (NTP) server.

Problem: RFID tag data does not appear in TrueVUE reports. Solution: To troubleshoot this issue, check the following criteria:

• On the IDX-4000 RFID Reader webpage, verify the confidence threshold setting of the IDX-4000 RFID Reader. To do this, complete the following steps:


2. From the System Setup menu, click Advanced, then Portal Configuration.

3. Verify that the value for Confidence Threshold is not too high.

• Verify that alarming and directionality is correct using Test Mode. To do this, complete the following steps:


2. From the System Setup menu, click Test Mode.

3. Verify that alarming and directionality are correct.

• Verify Remote Management information is correct. To do this, complete the following steps:


2. From the System Setup menu, click Advanced, then Remote Management.

3. On the Remote Management Settings page, verify that the Host Name/IP Address, web service path, EAS/Traffic Device ID and Site Number are correct.

• Verify there are no TrueVUE connection errors. To do this, complete the following steps:




2. From the main menu, click Administration, then Event Log.

3. On the Event Log page, verify that no TrueVUE connection errors are displaying.

Problem: Traffic Data does not appear in TrueVUE reports. Solution: To troubleshoot this issue, check the following criteria:

• Verify that the Xovis people counting device has been discovered correctly in TrueVUE on

Enterprise/Site Manager.

• Verify that the time is correct on all devices.

• Verify the Xovis PC2 traffic sensor Custom Connections settings are correct. To do this, complete the

following steps:

o Launch the Xovis PC2 traffic sensor webpage.

o From the main menu, click Status.

o In the Connectivity pane, verify that there is a successful entry. See Figure 57.

Figure 57. Xovis PC2 traffic sensor Connectivity pane successful entry

Debugging and setup tools To debug or troubleshoot, you can use the following setup tools:

• TeraTerm/PuTTy: Telnet clients used to Telnet to the IDX-4000 RFID Reader. The advantage of using this tool is that you can save connection data and easily log output from the screen to a file.

• Wireshark: This is a network packet capture tool. The user can see whether messages are going over the network, usually to TrueVUE or between readers.

• TrueVUE logs.

• TrueVUE reports, as requested.

• Enterprise Manager Information and screenshots.



Technical support To speak to a technical support specialist, visit https://sensormaticsecurelogin.com.

If you still have a problem, gather the following information to provide to Technical Support:

• The firmware versions of each device.

• The event log of each device.

• The error logs for each IDX-4000 RFID Reader.

• The Diagnostics details of the self-test and Monitor LAN Settings of each IDX-4000 RFID Reader.

• The details of the ad_test, if they are not available under Monitor LAN Settings.

• The settings for each device. You can locate these under Save Settings.

Specifications IDX-4000 RFID Reader For specification information on the IDX-4000 RFID Reader, refer to the IDX-4000 UHF RFID Reader Quick Start Guide, 8200-2697-22.

IDA-3100 RFID Antenna For specification information on the IDA-3100 RFID Antenna, refer to the IDA-3100 RFID Antenna Installation Guide, 8200-1075-01.

AMC-1060 Digital Remote Alarm For specification information on the AMC-1060 Digital remote alarm, refer to the AMC-1060 Digital Remote Alarm Installation Guide, 8200-0505-01.

Xovis PC2 traffic sensor For specification information on the Xovis PC2 traffic sensor, refer to the Xovis PC2 Overhead People Counter Installation Guide, 8200-0172-41.

Declarations IDX-4000 RFID Reader For regulatory information on the IDX-4000 RFID Reader, refer to the IDX-4000 UHF RFID Reader Quick Start Guide, 8200-2697-22.

IDA-3100 RFID Antenna For regulatory information on the IDA-3100 RFID Antenna, refer to the IDA-3100 RFID Antenna Installation Guide, 8200-1075-01.

IDA-1000 RFID Antenna For regulatory information on the IDA-1000 RFID Antenna, refer to the IDA-1000 UHF Antenna Series Installation Guide, 8200-2697-05.




Xovis PC2 traffic sensor For regulatory information on the Xovis PC2 traffic sensor, refer to the Xovis PC2 Overhead People Counter Installation Guide, 8200-0172-41.

AMC-1060 Digital Remote Alarm For regulatory information on the AMC-1060 digital Remote Alarm, refer to the AMC-1060 Digital remote alarm Installation Guide, 8200-0505-01.



Appendix A: Terminating an Ethernet cable with an RJ45 connector To terminate an Ethernet cable with an RJ45 connector, 2109-0992-10, complete the following steps:

1. Use a wire stripper to cut off one end of an Ethernet cable.

2. Strip 6.5 millimeters, or 1/4 inch, of insulation from each wire.

3. Insert the Ethernet cable wires near the smooth-labelled side, the non-keyed edge, of the RJ45 connector, 2109-0992-10, as shown in Figure 58.

Figure 58. Ethernet RJ45 cable wire colors and positions

A 15-inch network patch cable B RJ45 connector 1 Orange/white 2 Orange 3 Green/white 4 Blue 5 Blue/white 6 Green 7 Brown/white 8 Brown



Appendix B: Reporting traffic counts from a Xovis PC2 to TrueVUE Note: Report traffic counts from a Xovis PC2 to TrueVUE only if you have special approval.

To report traffic counts from a Xovis PC2 to TrueVUE, complete the following steps:

1. On your laptop, launch the Xovis webpage.

2. From the menu, click Custom Connection.

3. From the Enterprise Reporting list, select On.

4. From the Type menu, click Tyco.

5. In the URL field, enter a SIP URL.

Note: This must include a valid IP address for the TrueVUE server, port, and web service path. For example, http://1.2.3.4:8080/Synchronizer/services/SipWebService.

Tip: You can copy the value from the IDX-4000 RFID Reader Simple Setup page and paste it into this field.

Note: The path is case sensitive.

6. In the Interval field, enter how often the customer wants the Xovis PC2 traffic sensor to send data to the TrueVUE server.

7. In the Granularity field, enter how often the data is to be batched before it is sent to the TrueVUE server.

8. In the Heartbeat Interval field, enter how often the customer wants the Xovis PC2 traffic sensor to send a heartbeat message to the TrueVUE server.

9. In the Site Id field, enter the Site Number from the TrueVUE server.

10. In the Site Name (Group) field, enter the Site Name from the TrueVUE server.

11. In the Division Id field, enter the EAS/Traffic Device ID from the TrueVUE server.

12. Optional: In the Device Name (Sensor) field, enter a device name.

13. In the Time Sync area, click Off.

14. In the Timeout field, leave the default value.

15. Click Save.

http://1.2.3.4:8080/Synchronizer/services/SipWebService



Checklist: RFID Overhead EAS System installation Complete the following checklist when you install an RFID Overhead EAS System:

1. Before you begin Review the Network Topology Map and other

system prerequisites Review site survey, system and component

installation requirements Review the Build Order

2. Site power and network validation Validate AC power and Ethernet at IDF closet Validate power at the biscuit jack terminations Validate PoE at device installation location

3. Pre-installing and configuring firmware Update IDX-4000 RFID Reader firmware Configure IDX-4000 RFID Readers Update Xovis PC2 traffic sensor software Configure Xovis PC2 traffic sensors

4. Pre-assembly Pre-assemble the antennas, readers, and cable

mounts

5. At the IDF closet Install PoE, Ethernet cables, PoE isolators and

PoE injectors

6. At the storefront Review antenna and cable requirements Pull Ethernet cables to IDX-4000 RFID Readers

and Xovis PC2 traffic sensors Pull cables to digital remote alarm location

Installation A: IDA-3100 RFID antennas - visible Mount the standalone IDA-3100 antenna to the

ceiling Mount IDX-4000 RFID Reader above the ceiling Connect extension cables

Installation B: All components hidden above the ceiling Mount the standalone IDA-3100 Antenna above

the ceiling Mount the IDX-4000 RFID Reader above the

ceiling Connect extension cables

Installation C: Installing an RFID Overhead EAS System to the ceiling Mount the universal plate assembly for the

antenna and reader

Optional: Connect the RF extension cables to the RFID Beam Steering Antenna

Route and secure the RF extension cables Connect the RF extension cables to the IDX-

4000 Reader Attach the aesthetic covers

Installation D: Suspended RFID Overhead EAS System Determine the cable mount position Mount the anchor point into the ceiling Raise the universal mounting plate assemblies Connect and route the RF extension cables

7. At the Xovis PC2 traffic sensor location Mount the Xovis PC2 traffic sensor Power the Xovis PC2 traffic sensor

8. At the AMC-1060 Digital Remote Alarm (DRA) location Mount the DRA and supply power Connect the DRA cable to the IDX-4000

Reader

9. Configure and verify system components Verify IDX-4000 RFID Reader and IDA RFID

antenna connections Final configuration of Xovis PC2 traffic sensor Verify Xovis PC2 traffic sensor diagnostics Customize the DRA in the IDX-4000 RFID

Reader Optional: Use the DRA remote control Verify TrueVUE connectivity

10. Test RFID and EAS elements Power up the system Perform a walk-through test (Tag Test Board) Review walk-through test results Configure system to customer’s design

specification Perform a walk-through test (Customer tags)

Installer name: ___________________________

Installer phone:___________________________

I hereby certify that I completed all installation steps correctly in an RFID Overhead EAS System:

Signed:__________________________________

Date post:	15-Mar-2023
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