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SOAP OPERA VIEWING AND ANXIETY LEVELS OF WOMEN
by
BILLY R. COOK, B.A.
A THESIS
IN
MASS COMMUNICATIONS
Submitted to the Graduate Faculty of Texas Tech University in
Partial Fulfillment of the Requirements for
the Degree of
MASTER OF ARTS
Approved
May, 1979
ACKNOWLEDGEMENTS
I would like to express my thanks to the members of my
committee. Dr. Dennis Harp and Dr. Billy Ross, and especially to my
chairman. Dr. Alexis Tan, whose constant encouragement has made this
endeavor a very rewarding experience.
I would, also, like to thank my wife, Michele, and my parents
for their continuous encouragement, patience and love which helped me
through the hard times and allowed me the incentive to complete this
work.
n
TABLE OF CONTENTS
PAGE
ACKNOWLEDGEMENTS n*
LIST OF TABLES v
Chapter
I. INTRODUCTION 1
Need for the Study 1
The Problem and Its Development 3
Research Hypotheses 4
Scope of the Study 5
Limitations of the Study 6
II. REVIEW OF PREVIOUS RESEARCH 9
Television Programs as Reflections of Our Society. ... 9
Television Programs and Aggressive Behavior 12
Television Programs as Entertainment . . 13
Television Programs as an Escape 14'
Television's Passive Effect 15
Television as a Socializing Medium 17-
Television as a Form of Dream 22
Television Viewing as a Means of Reducing Anxiety. ... 23
Soap Opera Programs and Theories on Television's Function 26
m
III. METHODS AND PROCEDURES 30
Respondents 30
Procedure 30
The Questionnaire 33
Statistical Treatments Used 47
IV. RESULTS AND ANALYSES 48
Description of Sample 48
Descriptive Analyses 49
Correlational Analyses 53
V. SUMMARY AND CONCLUSIONS 73
Summary 73
Recommendations 76
Practical Applications 77
LIST OF REFERENCES 79
APPENDIX 84
TV
LIST OF TABLES
TABLE ' PAGE
1. Average Number of Hours Spent with Media 50
2. Number of Hours Per Week Spent Viewing TV Programs . . . . 51
3. Anxiety Levels 52
4. Comparison of Anxiety Levels 52
5. Partial Correlation: TV Programs with Anxiety Levels. . . 54
6. Partial Correlation: Anxiety Levels with Age, Income and Education Levels 56
7. Partial Correlation: Soap Opera Viewing with Anxiety Levels 58
8. Partial Correlation: Anxiety Levels with the Extent of Reading Newspapers 61
9. Partial Correlation: Anxiety Levels with the Extent of Reading Magazines 62
10. Partial Correlation: Anxiety Levels with the Extent of Listening to the Radio 63
11. Partial Correlation: Anxiety Levels with the
Use of the Media 64
12. Partial Correlation: Anxiety Levels with Subjects' Age. . 66
13. Partial Correlation: Anxiety Levels with the Subjects' Income Level 67
14. Partial Correlation: Anxiety Levels with the Subjects' Education Level 71
15. Partial Correlation: Subjects' Age, Income and Education Level with Media Use 72
CHAPTER I
INTRODUCTION
Need for the Study
Television since its beginning has been of great interest to
researchers. This concern, in fact, is a carry-over from radio and the
interest in the effect of that medium upon its listeners. The majority
of research, however, has dealt with television as a whole and in generc
terms. Katz, Gurevitch and Haas (1973) studied how television affected
the needs and gratifications of its viewers, finding that the less
educated used television to satisfy their self-oriented needs more than
did the higher educated viewet^ Social and personal stress, as well as
anxiety, has been seen to affect viewing habits of the television
audience, too. ^Jh® ^^^^ stress reported by the viewer the more the
viewer depended upon television to relieve his tension (Pearlin, 1959).
This "safety valve" concept, however, like other research on
television and viewing habits of its audience, has been rather general
in scopein reference to the media and the audience as well. As noted
by Anderson and Meyer (1975), there is a need for research to limit
itself to certain types of programs of one medium and their relation
ship to one segment of the population. From this limiting it is
expected that more accurate and enlightening results can be found that
will allow us to further our understanding of the exact power and
influence of television.
Simply limiting the medium we are researching, however, is not
enough. We must, also, concentrate on attitudes, needs and emotive
states of audiences (Anderson and Meyer, 1975). By doing this we will
be able to narrow the possibilities as to the relationships shared by
a particular program and the various traits of the viewer. This in
turn will shed more light on what programs affect what type of viewer,
as well as, how those programs are reflected in the viewer's lifestyle
and our society.
The variety of programs offered by television and the variety
of viewers available for these programs demand that we search for not
just a relationship between television and its viewers, but what kind
of relationships exist between certain types of programs and certain
types of viewers.
Though women outnumber men in the United States by more than
five million (1977 Census), there seems to be a limited amount of
research that has been carried out that offers any insight as to how
this majority of the population is affected by television. This
deficiency of research is reflected well in the area of soap opera
programs, where most studies are content analyses, describing the
effects of these programs on audiences should be researched, even if
for no other reason than the number of viewers they attract. It has
been estimated that as many as /55% of American women follow at least
one soap opera program (Edmonson and Rounds, 1973).^ If this is correct
than soap operas have a combined audience of over 71,000,000 women.
The Problem and Its Development
One of the major problems of research concerning television is
that much of the research has dealt with the medium and its effect upon
children and adolescents in our society. The majority of the population
however, is not found in this age group. Over 36% of the United States
population is comprised of females over the age of 17 (1977 Census).
Though women over the age of 17 make up over one-third of the
population little research has been done to note how they use television
or how they are affected by television programs. It has been found that
women watch television more than men by as much as 8% (LoScuito, 1972).
It is likely then, that if television does have an effect upon its
viewers women viewers will reflect television's influence best.
These statistics raise the question as to how this majority of
the population is affected by television programs and what types of
programs affect them and in what ways?
Rosenblatt and Cunningham (1976) found a strong relationship
between the amount of television used and the use of television as a
means of avoiding interpersonal and interfamily conflicts. Pearlin's
(1959) study adds additional support to this idea indicating that
people with high levels of stress watch television more than people
with lower levels of stress. Pearlin's study, also, states that these
high stress people report a greater attraction to programs that help
them forget their problems.
^ ^ I f Edmonson and Rounds (1973) are correct in their estimate
that 65% of the females in the United States follow at least one soap
V opera program and if television does act as a "safety valve" or an
escape from the viewer's problems, then this sizable portion of the
population may be jiaving their lives affected in some way to some
extent. These viewers must, also, have higher anxiety levels in
comparison to the rest of the population if Pearlin's theory is correct,
The lack of research on this problem is one of the greatest
problems itself. The vast majority of research done on soap opera
programs only reflect the content of these programs and lend little if
any insight as to how these programs affect their viewers.
Lazarsfeld and Kendall (1948) found that women who listened to
a lot of soap opera programs did so in order to help them forget their
problems. This has been reinforced by other studies (Maccoby, 1954
and Pearl in, 1959), but only in a broad sense. No direct relationship,
in fact, has been discovered to connect soap opera viewing and anxiety
levels of the soap opera audience.
Further research dealing with television and its effect upon
its viewers, has offered a multitude of explanations. Television is
said to cause passivity (Glynn, 1956), to reinforce our social values
and mores (Tunstall, 1970), to misrepresent our social system (DeFleur,
1964) and to allow the viewer to escape as in dreams (Stephenson, 1967).
The lack of research on specific programs and populations, however,
makes it difficult to draw any conclusions regarding the effects of
soap opera viewing on women.
Research Hypotheses
Based on previous research indicating that viewers wvth^ high
anxiety levels tend to watch_jtelevision more^his study will test the
following hypotheses:
/ 1. The higher the anxiety level reported by an individual
the more television viewing the individual will engage in.
2. Based on the previous hypothesis, the higher a woman's
anxiety level the greater the number of hours she will
report spent watching soap opera programs.
3. Since soap opera programs deal mainly with self-esteem of
the characters and the interpersonal relationships of
characters, heavy viewers of soap opera programs will
report a higher level of anxiety in these two areas.
4. Due to television's lower demand on the viewer it will
show a higher degree of relationship to anxiety than the
use of other media.
Scope of the Study
This study was designed to investigate any possible relation
ship that might exist between certain types of television programs or
other media and the anxiety reported by women.
Investigation of this specific relationship, it is felt, will
lead to a greater understanding of the exact impact of one type of
program of one medium; in this case television. The narrowing of the
research arena will hopefully give a more precise view of the inter
relationship between a program viewer and the program.
The idea of anxiety and how television affects the viewer's
retention of it may have changed since the 1950s as our society has
changed. This study is directed toward establishing whether that
relationship remains the same or in what way it may still exist.
Anxiety affects our daily lives as it lends to our inter
acting with other people and ourselves. A new view at this problem
is certainly warranted to observe how the use of the media has changed
in relation to the anxiety that exists within the viewer.
With this in mind this study attempts to determine whether
women still use soap opera programs to escape from their problems and
anxieties.
Limitations of the Study
Several aspects of this study are limiting in the ways in
which the results may be related. One such point is the area of the
study. It is undertaken in a conservative community that is somewhat
isolated from other large cities. This may result in responses not
representative of the general population of the United States, but
rather only of other conservative communities and the women of those
communities.
A second limitation to consider is the segment of the popu
lation used in the study. By using only women the analysis of results
must render themselves only to women and more specifically to women of
conservative areas. This limitation, however, is self-imposed and is
expected to be beneficial to further understanding of exact relation
ships.
A third possible limitation is the time during which surveys
were distributed. The subjects were canvassed during the hours of
10:00 a.m. to 7:00 p.m. during the week and on Saturday. This may
lead to an over-representation of non-working women, but it is hoped
the distributing of surveys after 5:00 p.m. during the week and all
day Saturdays will have helped relieve this problem to some extent.
The fourth limitation is the surveying of respondents in terms
of past viewing experiences. Questions were worded so as to request
the average number of hours spent viewing or using a particular medium
or type of program. Therefore, responses may tend to be related in
terms of post-viewing experiences. «
Fifthly, it must be noted that the surveys were left with the
respondents without any type of supervision and the ability to control
any outside interference was negated. Since the questionnaires were
left with the subjects and recovered at a later time the possibility
of other family members interfering with the responses to the questions
must be considered. Also, there was the chance for the respondent to
go back and change answers after a lengthy reevaluation of their
responses. This could result in lower deviations between the responses
by the subjects in the study.
A sixth limitation is the lack of information on the racial
composition of the respondents. No attempt was made to determine how
many of the subjects were Blacks, Chicanes or Anglo-Saxons. This type
of information, therefore, is not available to help determine the
differences that may exist in the viewing habits between the various
races. It needs to be noted that the interviewer encountered several
occasions when residents were not able to participate in the study
because they could not speak enough English to understand the inter
viewer much less the questions listed on the survey.
8
Finally, no attempt was made to ascertain the different type
of magazines, radio programs or newspaper articles the subject read
or listened to most. Thus, results dealing with magazines, newspaper
or radio involvement will lend themselves only to broad interpretations
CHAPTER II
REVIEW OF PREVIOUS RESEARCH
Television Programs as Reflections of Our Society
In 1970 each household in the United States watched an average
of six hours of television per day. Women viewed an average of thirty
hours of television per week while men watched an average of twenty-
four hours per week (Advertising Age, 1971). Comparing these figures
with research on content analysis of television programs presented
during prime time which show that 75% of the characters are males who
occupy the upper classes and who are mostly single, several questions
are raised (Gerbner and Gross, 1976). Is this type of program really
very accurate in portraying life in the United States? If television
is beneficial as a reinforcing agent of our social system how do such
programs affect the viewers' perception of our society?
Some writers claim that television does indeed present an
accurate view of the society in which the U.S. people live (Kaplan,
1975). Research on content analysis of programs, however, would seem
to point to a different summation. Piepe, Emerson and Lannon (1975)
note that the content of American serials overemphasizes higher
occupational status, as well as, the values of youth, achievement and
materialism through the characters in the programs. They, also.
10
indicate that there is an avoidance of topics such as natural death,
illness and unemployment.
This misrepresentation has been noted to be prevalent in soap
opera serials, too./ Downing (1974) noted that the image of women
projected by soap operas is one where over 90% of the women were middle-
class and white. Only 1% of the women were overweight or in ill health
and the average age of the characters was between 25 and 34 years of
a g e . ^ ^
It has been reported that over 18.6 million homes in the United
States watch daytime television which amounts to over 30% of all the
households in the U.S. (Edmonson and Rounds, 1973). And as many as 20 to
50 million people view soap operas each day (Mankiewicz and Swerdlow,
1978 and Katzman, 1972). With this large number of people watching _ "
these programs any relationship between watching the programs and their
effects on the life of their viewers certainly warrants additional _
research.
The occupations of characters of most television programs, also,
follow the pattern of misrepresentation that has been cited. In over
250 half-hour shows that were investigated by DeFleur (1964) there was
an underrepresentation of jobs of lesser prestige while there was an
excess of higher occupations such as doctors and lawyers. Part of the
misrepresentation extends to the roles available to the viewer. Tele
vision often stereotypes the behavior of the characters in the program
many times concentrating on the deviant or dramatic traits of the
characters (DeFleur, 1964). This centering on the deviant and dramatic
traits of the characters tends to reinforce stereotypes and
11
misconceptions that the viewing public has of society (Kinzer, 1973
and Goldsen, 1975).
Soap operas, also, exemplify this type of misconception, often
in an unrealistic manner. Pregnancy is seen as a goal or purpose of
female characters though the world of the dirty diapers and the crying
baby is seldom seen (Kilguss, 1974). It is, also, noted that there is
a large degree of incest, distrust, joylessness, fear and loneliness
and the projection of the woman's role as in the home (Kilguss, 1974).
This type of misrepresentation, however, is not the view
expressed by all researchers. Ramsdell (1973) says that many issues
that prime time television programs do not deal with are considered in
soap opera programs (Mankiewicz and Swerdlow, 1978), such as illegiti
macy, abortion, divorce, death, lovers, senior citizens, juvenile
delinquency, drinking and other social problems. Downing (1974) adds
that the view of women in soap operas is not necessarily a negative one
as women are shown as human beings who are respected and are responsible
members of a family. „J<inzer (1973) clarifies that these soap operas,
that are perhaps misrepresentative of the United States lifestyle, do
have their benefits in that they grind out the message to the viewers
that crimes will be punished and social values upheld. She does note,
however, that really strong subjects are often avoided such as homo
sexuality and lesbianism.
As there can be seen there are strong arguments on both sides
of the issue as to whether television does indeed present an accurate
view of American life. The actual misinterpretation by the viewer,
however, of what he or she sees on television is not so easily defined
12
As noted^by Katzman (1972), soap operas have a great potential
power in that they can establish or reinforce our society's value
system, legitimize behavior and remove negative connotations about
sensitive topics such as drugs and premarital s'exTxThese effects,
however, have not been thoroughly investigated.
Television Programs and Aggressive Behavior
The study of aggressive behavior on television and its effect
on the population has generally directedJ_tself tow_ar_d the adolescent
jnewers since it is felt that children are more subsceptible to
aggressive acts shown on television than are adults. The correlation
between the rise in the consumption of television and the rise in
delinquency during the last decade (Adler and Cater, 1976) helped
arouse interest in the public in this problem. It has been noted,
however, that aggressive behavior is not solely responsible for
aggressive acts after viewing violent programs. Zillmann, Johnson and
Hanrahan (1973) noted in their study that viewers of a film which had
a happy ending and a closure to the problem presented in the film
tended to be pacified such that any aggressive acts seen by the viewers
were not reflected in any post-viewing aggressive behavior.
The idea that other factors are related to aggressive behavior
is, also, cited in Feshback's (1976) study. The viewers of Feshback's
film who indicated that they considered the film to be fantasy displayed
a tendency toward a reduction in aggressive behavior after viewing the
film while those who saw the film as real were stimulated to more
aggressive behavior.
13
Thomas and Drabman (1975) note in their study of fifth grade
boys and girls that the viewing of media violence actually increased
the subjects' toleration of aggressive acts in real life. This
toleration they claim came about due to the reinforcing by the film of
aggressive behavior. This reinforcement then dictated such aggressive
behavior as acceptible and the subjects then reflected this acceptance
of aggressive acts around them.
( Goldsen (1975) supports Feshback's findings noting that shows
with aggressive acts act as nothing more than a single, massive
desensitization session for the entire country. She cites that the
problem with violent shows is in that such continuous anesthesizing of
human feelings tends to make the public less concerned with aggressive
acts in real life. So, the real harm of violent programs isn't so much
in their possible causation of other aggressive acts, but in their
tendency to make the viewing public less concerned with the violence
that occurs around them.
Television Programs as Entertainment
The use of television as entertainment is a role which the
program producers have always indicated as a very positive trait of
television. Researchers, however, tend to direct their work towards
proving the media as being much more than just entertainment for the
masses.
Stephenson (1967) notes that the mass media should be used to
give pleasure and not required to do the job of other organizations
and institutions. He says it should be possible for the viewer to use
the media as a form of relaxation. Few researchers, however, have
14
supported Stephenson's claims. This lack of support belies the accep
tance by many that even pure entertainment can't be accepted as doing
nothing more than just entertaining its audience. The viewer receives
more from the presentation than just relaxation even if nothing more
than a temporary release of his tension.
Katz, Gurevitch and Haas (1973) noted in their study that needs
associated with oneself were best satisfied by television for those
that were less educated. It was found, also, that television helped
kill spare time (Katz, Blumler and Gurevitch, 1974).
Television Programs as an Escape
A function of television that has held much support is the idea
of the medium being an excellent avenue for escape (Wenner, 1976; Katz
and Foulkes, 1962 and Hyman, 1973). It has been seen that people use
television to escape for various reasons. /Lazarsfeld and Kendall (1948)
found that women were escaping from the drudgery of housework and their
everyday lifestyles via radio soap operas. ^These women claimed to feel
better knowing that other people (soap opera characters) were worse off
than them (housewives)T^Herzog (1944), also, noted that women reported
feeling a greater sense of satisfaction from their frustrations by
listening to radio melodramas.
Wiebe (1965) states that people escape to television to embrace
the things that they once knew and enjoyed such as in childhood. The
problem he adds, however, s that many viewers become unable to see
reality as reality and so the viewer may come to see television as
reality and may become somewhat dysfunctional in their behavior,'
15
Modern man, it is said, turns to the media because he is alone,
lonesome and isolated (Steinberg, 1966). This isolation, it seems, has
developed from the rapid advancement in technology and the withdrawal
of the family unit into the household. The family doesn't engage in
large gatherings or social functions like they did in the past as the
opportunity for such activities has decreased since the family unit has
become mobile and detached, as well as individual family members.
It is noted by Wiebe (1965) that there are three types_of
behavior associated with television and television programs. One type
of behavior is directive where messages come from an authority figure,
the second is maintainence whjre messages reflect and reinforce the
social structure and the third is restorative where fantasies and day
dreams are offered. This restorative behavior usually involves char
acters on programs displaying attributes that society doesn't deem as
acceptable such as violence, sexual permissiveness and crime. Wiebe
claims that restorative behavior is depicted by many programs and these
programs allow the viewer to escape and live through daydreams and
fantasies he has, but which are dictated by society as improper.
Pearl in (1959^) noted that it doubtful whether television propels
its escape viewers into a euphoria, but more likely that the viewer
uses it simply to forget temporarily their troubles and worries. So,
escaping to television doesn't mean a viewer relieves his anxiety
totally through the use of the media.
Television's Passive Effect
The passivity with which television infects its audience is
another theory on the effect of the medium. Glynn (1956) noted that
16
heavy television viewers were less socially interested than those who
viewed TV less. These viewers were, also, found to be less interested
in engaging in activities outside of the home (Glynn, 1973). This type
of effect by television is noted to act like a buffer or insulator,
protecting the viewer from emotions and stimuli that is being continu-
ously injected into the lives of the viewers by society (Hyman, 1973).'
This buffer effect has been explained in terms of a narcotizing
dysfunctional ability which is later shown by the viewer's actions
(Lazarsfeld and Merton, 1948 and Tan, 1977). This refers to the idea
that heavy television viewers become inactive social participants in
society. They are less interested in external activities and social
gatherings.
Novic and Landman (1974) note that the media offers vicarious
experience for genuine participation by the viewer and by such it
encourages passivity and uninvolvement by the audience. This passivity
is found in TV news, too. Television news that ends on a cheerful note
has been seen to cancel out the urgency of the information the news
program has presented the viewer (Menaker, 1972), thus, leaving the
viewer more passive about the news and events presented by news
programs.
The passive effect of television has, also, been evidenced in
the aspirations of the viewers. Teenage females who watched television
a lot expressed a lower desire to attend college than those who viewed
TV less (Tuchman, 1976).
Television's passive effect upon its viewers is found among
soap opera viewers, too (Goldsen, 1975). Goldsen notes that our
17
emotions need exercise and TV allows us to engage in this type of
exercise. She adds, however, that soap operas reduce our passions and
so the viewer remains drab or unreactive to emotional situations that
wer^seen on TV when the same type of emotional situation presents it
self in real life. She says this lack of reaction to social situations
is due to the fact that TV_actually desensitizes the massive audience
elicited by television programs. This mass desensitization is later
observed, she claims, through the inability or Ijicjc of tjie^viewer to
react to emotional situations.
Television as a Socializing Medium
Television is, also, theorized to be a major reinforcer of our
social strata and the structure of our society (Goldsen, 1975). This
support of our social values comes through the various characters of
television programs and the association of these characters with the
accepted social norms of our society. Television helps maintain this
social control and dictates the social norms of society and as such
structures social life by dictating those social values, goals and
beliefs society deems appropriate (Tuchman, 1976).
Television, also, supports the morals of our society through
institutions (Adler and Cater, 1976). While the family, schools and
other social institutions have lost some of their ability to success
fully socialize society's members, television has increased its ability
to perform this job. This dictation of social values is exemplified
through the actions of program characters which act in accordance with
the social values our society has noted as acceptable. Television,
thus, teaches this behavior to the viewer not only as acceptable
18
behavior, but in what situations such behavior is considered appro
priate (Barans and Meyer, 1974). The viewer often imitates the behav
ior of TV characters and as such is practicing the acceptable behavior
displayed by these characters. Thus, television in this way socializes
the viewer to act in a certain way.
Tunstall (1970) notes that broadcasting is effective in
reinforcing existing attitudes and ideas more than actually changing
attitudes. He says this possibly is because most of the viewers are
conservative and the strongest choice any viewer usually displays is
the freedom of choice to reject unfamiliar actions and TV programs
which show such actions.
The positive traits of the socialization of the viewing public
by television is noted by Friedman (Katz and Foulkes, 1962) as he
suggests that children who are close to their mothers and fathers use
TV to draw themselves even closer to their parents. Rosenblatt and
Cunningham (1976) cited in their study that television actually acts
as a glue and holds the family together even though stress exists in
the family unit.
Television, also, supports the types of actions the viewer
encounters in his everyday life (Dembo, 1972). Dembo says TV
reinforces the situations the viewer is involved with during the day
and notes to the viewer whether the actions he has experienced are
appropriate.
It has been reported that television dictates to its viewers
the desire to want something (Tuchman, 1976). Tuchman cites how tele
vision shows characters with nice homes and all the luxuries a person
19
might want. Further evidence of the power of television is noted by
the fact that the Marcus Wei by television program received over 250,000
letters asking for medical advice during the first five years of pro
duction (Gerbner and Gross, 1976).
Television programs, also, reinforce our social strata by citing
where evil comes from, who is the bad person and how such a person
should be treated (Goldsen, 1976). Fass (Adler and Cater, 1976) states
that TV in America provides us with choices and a grand pluralism of
tastes and interests while it dictates the scope of those tastes and
when those tastes or interests may be legitimately indulged. She says
television is able to do this as it creates a connection to the viewer's
life through serials and other weekly programs.
Stephenson (1967) supports this idea by noting that television
fosters mutual socialization where people have something to talk to
each other about. He says one of the ways to foster this mutualization
is to normalize and homogenize the attitudes and values of the people.
TV does this by displaying similar values repeatedly and teaching those
values through the actions of program characters.
The media which backs up accepted behavior may, also, be capable
of supporting behavior that is not totally acceptable to society. It
is noted that news does both by presenting stories where acceptable
behavior and unacceptable behavior is rewarded (Gutman, 1972).
The idea that television may dissocialize extends to the
prospect of viewers becoming inactive participants in society. Barton
(1977) cites that elderly persons watch soap operas as a means of
social interaction. They use soap opera programs to substitute for the
20
lack of interpersonal relationships that they are capable of being
involved with. The lack of interpersonal relationships often occurs
as these elderly persons are restricted in their activities due to age
or illness. McQuail, Blumler and Brown (McQuail, 1972) support this
idea with their findings which note tha^people use television for
companionship and a means of engaging in a personal relationship with
out leaving the security of their home. It is noted that they may
result in the viewer withdrawing from the real world into a world of an
interpersonal relationship with the television set or particular programs
and characters.
The idea of social interaction extends even further as viewers
use television programs as a basis of social intercourse. Often this
type of relationship is used in a constructive manner when viewers use
their knowledge and familiarity of television programs to help initiate
and build face to face social interactions with others (Lichty, 1965
and Horton and Wohl, 1956).
Steinberg (1966) cites that modern man turns to the media
because he is alone, lonesome and isolated. Bauer and Bauer (Steinberg,
1966) says this use of the media is a substitute for healthy and
rewarding interpersonal relationships. In this way modern man is
capable of selecting the types of relationships he wants to be involved
with. He can choose the roles or characters he agrees or identifies
with most.
/ Many viewers, in fact, select programs which display characters
(^ the viewer feels is closest to himself (Perrow, 1971). This idea of
identification is, also, noted with soap opera viewing. Edmonson and
21
Round^s (1973) say the viewer's and the soap opera character's life
styles often parallel. The viewers may even model themselves after one/
of their favorite characters. This identification often is outside of
the awareness of the viewer and may be consciously unintentional
(Elliot, 1956). By unconsciously identifying with the program char
acter, however, the viewers tend to socialize themselves according to
the social values expressed by the character.
Baran and Meyer (1974) say children are turning more and more
toward program characters as behavioral models with which to identify.
Several studies back up this tendency (Katz and Foulkes, 1962 and Weiss,
1969).
, The power of television it can be seen is very strong. Klapper
(Piepe, Emerson and Lannon, 1975) notes, however, that the media does
not influence its viewers by itself. Changes television brings on or
the success of its reinforcement of existing values is dependent upon
other variables such as the viewer's acceptance of the various types
of programs and the characters of these programs.
Some rjesearchers, however, claim that programs, and soap operas
in particular/are a mass misrepresentation of our world. They claim
that these misrepresentations misdirect the viewer's ideas on the proper
norms and values of our society and has resulted in a reduction in the
stability of our society along with the breakdown of family life and
the isolation of the individual (Mankiewicz and Swerdlow, 1978). 'It
may be due to this reduction in stability that soap operas are so
popular.
22
It is noted that though soap operas may misrepresent our
society, this misrepresentation is actually a trait which can be very
beneficial (Newcomb, 1974)./Dr. John R. Lion (Newcomb, 1974) cites
that s^ap operas are the most realistic program on television as they
depict life with all of its complexities and insolubilities, even
though in a somewhat caricatured fomu) He says he uses soap operas to
show his patients the anxiety and torment criminals must endure and
how happiness is not always engendered by wealth. He says these ideas
are but a few examples which show how soap operas depict our society's
values and by such actions soap operas have a great potential benefit
to its viewers.
Nixon (19^2) says the viewer knows life is not perfect and when
he commits a wrong he must suffer the consequences. She claims that
/soap operas establish a strong bond between the viewer and the char
acter by the ability of the character to suffer through human frailties
and problems day after day just as real people like the viewer must do
(Mankiewicz and Swerdlow, 1978).
Television as a Form of Dream
Another theory as to the use of television is the viewer's use
of TV as a form of dream. This idea parallels Pearlin's (1959) basic
idea as to the higher use of television by those people who report a
higher level of stress.
imagination is, also, noted to be a form of dream (Stephenson,
1967) and by using the television to play out those daydreams or
aspirations not deemed appropriate the viewer can satisfy the frus
trations he has had denied by society (Maccoby, 1954). Wood (1976)
23
supports this idea stating that events and characters on television
are used by society to transform fears and unresolved problems into
less threatening forms. The viewer is then able to live out his
unfulfilled desires without violating norms or behavior established
by society.
Wiebe (1969) says one of television's functions is to offer the
viewer a release for restorative behavior where they can displace their
fantasies frustrated by society?? He adds that this restorative
behavior is great as a release of hostile emotions, but only in small
amounts, therefore, it is only a temporary release of these frustrations.
It has been found that books were cited as more helpful for
satisfying needs associated with oneself for higher educated people,
but the lesser educated said TV was the more helpful medium for
satisfying these same needs (Katz, Gurevitch and Haas, 1973). It may
be that the higher educated are more accustomed to mental exercise and
as such this type of activity fulfills their needs better where lesser
educated persons find the media that are less demanding mentally to be
more satisfying. Wiebe (1969) supports this idea noting that tele
vision maximizes the immediate gratification available for the viewer
while requiring less intellectual or physical effort.
Television Viewing as a Means of Reducing Anxiety"
The idea of television as a means of escape has raised the
question as to what the viewer is escaping from. One of the ideas
previously expressed has been the escape from or release of anxiety.
Pearl in (1959) found that the higher the level of stress reported by
24
an individual the higher the amount of television he watched. His
study did not extend itself, however, to tell us if these heavy tele
vision viewers increased or reduced their anxiety levels by watching
television. It was noted earlier that children used television in an
attempt to avoid conflicts by watching television more (Maccoby, 1954).
The children in Maccoby's study are adults today and it is worthwhile
determining whether these persons still use television as a means of
avoiding interpersonal anxieties.
Lazarsfeld and Kendall (1948) indicated a relationship between
anxiety and media consumption, too. Their study found that women who
listened to radio soap operas a lot reported being more anxious.
Johnstone (Katz and Foulkes, 1962) discovered that the lower one's self-
esteem, the more time that person reported viewing television programs.
Still "even if it is true that alienation and deprivation tend to drive
people to seek refuge in the mass media it is not at all self-evident
what they find when they get there" (Katz and Foulkes, 1962). It has
not been discovered whether they find a release for their anxieties
and frustrations or just a temporary escape from these troubles. If
women do indeed gain an emotional release from their viewing of melo
dramas (Herzog, 1944), then one would expect soap opera viewers to
depict such a relationship. Herzog (1944) notes that the release of
the viewer's anxieties comes from the compensation of their own private
troubles by the melodrama programs, as well as, an escape from the
normal routine and advice for their personal problems.
Psychologists have used images and fantasy materials to help
patients release emotions and anxieties and to exercise feelings
25
(Goldsen, 1975). This "imaginal desensitization" is a method whereby
the patients self-extinguish their anxieties by learning not to be
excited by images and other cues that had previously brought on the
stress. Goldsen (1975) says TV performs this type of function through
the positive reinforcement the viewer receives from television programs
She states that our emotions need exercise just as much as our body.
Thus, by playing out or exercising our anxieties through television
characters we are able to reduce our anxiety. Goldsen (1975) warns,
however, that we may be so desensitized that we become unreactive to
emotionally exciting circumstances.
It has been reported that films which have happy endings and
a complete closure of the problem it presents tended to reduce
aggessive behavior and feelings (Zillmann, Johnson and Hanrahan, 1973).
This type of reaction, thus, supports the idea that television programs
are capable of reducing emotions and anxieties.
It has been noted by Seligman (1975) that systematic desensiti
zation is a good method of reducing anxieties. This process enables
the person to slowly reduce his anxieties. He adds that systematic
desensitization is most successful if it is voluntary and the person
has control of the situation. Television exemplifies this idea in
that the viewer controls the operation of the TV set and does so only
at his leisure. It cannot be said, however, that the viewer controls
the effects of television programs on himself entirely.
Wood (1976)^noting that TV programs were similar to dreams
says television programs may actually take the place of problems in
the viewer's world and as such helps reduce the viewer's anxieties.
26
If this is correct one might expect heavy television viewers to be less
anxious.
There are those that support the opposite view, however, which
cites that the more one views TV programs the more anxious he becomes,
Leckenby and Surlin (1976) found that heavy television viewers reported
a feeling of higher alienation than did light viewers. Heavy TV
viewers, also, were noted to feel estranged from the world around them
and to be readily acceptable to bigoted and racist views portrayed on
television by programs such as Sanford and Son and All In The Family.
This indicates that the viewer is more likely to adopt these racist \
attitudes as well.
Gerbner and Gross (1976) support this view citing that heavy
television viewers were 35% more likely to agree that people couldn't
be trusted. These viewers, also, report the world as more dangerous
and frightening than do those people who view TV less, as well as, the
extent of interpersonal violence in our society (Gerbner and Gross,
1976).
Soap Opera Programs and Theories on Television's Function
Research on soap opera programs and their viewers is available,
but the vast majority of such research deals primarily with the content
analysis of such programs and the demographics of soap opera viewers
(Edmonson and Rounds, 1973; Downing, 1974; Mankiewicz and Swerdlow,
1978; Goldsen, 1975; Ramsdell, 1973; Kaplan, 1975; Katzman, 1972 and
Kinzer, 1973). The lack of research on the effects of soap operas on
their viewers has been noted (Katzman, 1972 and Barton, 1977) and is
\
, :jy -.-' ^ - ^ -27
dealt with (Barton, 1977 and Wenner, 1976), but no conclusive results
have been reported.
As noted earlier, some researchers claim soap opera programs / ---^
are somewhat accurate reflections of our society (Mankiewicz and^
Swerdlow, 1978) and societal norms of behavior (Barton, 1977) while
others believe these programs serve no other purpose than to misrepre-
sent the structure of our society and to mislead its viewers (Ramsdell,
1973 and Goldsen, 1975).
The proponents of soap opera programs as accurate interpre
tations of our society note that these programs are actually more
reflective of our lifestyle because they concern themselves with the
conflict between an individual and society which is the same level of
perception with which the viewer is most familiar (Kaplan, 1975). It
has been stated that this is enhanced, also, with the slowing down of
the action of the program to where it takes place at the same pace as
the viewers' life (Mankiewicz and Swerdlow, 1978). Viewers are more
familiar with problems slowly developing and being alleviated as occurs
in soap opera programs. Other drama shows, however, present a problem,
work with it and solve it in one hour or even one-half hour. And, as
in life, problems in soap operas aren't always solved and follows a
character for his entire career on the program (Mankiewicz and Swerdlow, 1978).
Barton (1977)^notes that this method of socialization as it
occurs on soap opera programs is beneficial, especially to the more than
14 million people over fifty years of age who watch these programs. He
says the viewing of these programs is not escapist, but may be the
28
result of the viewer's interactions with others in the world. These
soap opera programs then tend to reinforce real world communication.
There are reports where people and researchers use soap opera
programs to treat their patients (Lion in Newcomb, 1974 and Kilguss,
1974). They use the programs to demonstrate to their patients how
criminals suffer and wealth doesn't guarantee happiness. It is noted
that the survival of a soap opera's character despite their short
comings results in the viewer having some of their own pain and
frustrations removed (Newcomb, 1974).
It has been reported, however, that soap opera programs support
misconceptions (Kinzer, 1973), Women characters in the soap operas
are shown in negative manners if they want a career more than a baby
(Ramsdell, 1973). Children aren't portrayed accurately as only 5% of
the parts in soap operas are of children (Goldsen, 1975). The
misrepresentation continues as 95% of the characters are white and
over 90% are middle class or upper class citizens which is not repre
sentative of the real population percentages in the United States
(Downing, 1974 and 1977 Census).
So, whether television causes passivity, socializes or \
dissocializes, allows the viewer to escape or reduces or increases the
viewers' anxieties is of great interest. Since diverse theories exist,
however, the key to answering this problem lies in answering questions
on relationships between specific programs and their viewers. Soap
operas with their enormous audience of over 50 million (Katzman, 1972)
and the lack of research relating to the relationship that exists
between the two certainly offers a tremendous challenge.
29
Based on the previous research indicating that viewers who
were more anxious watched television more and the content analysis of
soap opera programs which showed a tendency toward a misrepresentation
of society, this study proposes that those women who watch soap operas
more will have higher anxiety levels. And since soap operas are noted
to deal with personal problems more than with politics or world prob
lems it is expected that heavy soap opera viewers will have higher
anxiety levels dealing with self-esteem and interpersonal relation
ships than low or non-soap opera viewers.
CHAPTER III
METHODS AND PROCEDURES
Respondents
The respondents used in this study were women 18 years of age
and older residing within the city limits of Lubbock, Texas, and
specifically in homes and apartments situated within the census blocks
recorded by the 1970 Census of the United States for the city of
Lubbock, Texas. Of 417 women who accepted surveys only 250 returned
them and only 245 of these were usable. The five that were not usable
were rejected because only about 10% of the survey questions were
answered.
Procedure
A pretest for the study was conducted the first week of April
in 1978. One-hundred surveys were distributed door to door and picked
up at a time agreed upon by the researcher and the respondent; 81
surveys were recovered and the questionnaire was found to be a reliable
instrument for measuring the variables under investigation by the study.
An additional 315 surveys were used in the study of which 169 were
returned. With the 81 surveys from the pretest a total of 250 surveys
were returned of which 245 were usable.
To obtain the blocks to be used for the canvassing of respondents
the researcher began by listing all of the blocks found in the 1970
30
31
Census for the city of Lubbock, Texas. The block numbers were printed
on two-inch square pieces of paper and were twice folded in half then
placed in a large tub and mixed together for five minutes. The block
numbers were then drawn from the tub and listed in the order in which
they were drawn. Only 300 block numbers were listed as it was felt
that this would allow for enough respondents with which to complete the
study. The rest of the block numbers were separated from the ones
already drawn, however, in case additional block numbers were needed
to complete the canvassing of subjects for the study.
The surveys were distributed door to door from 10:00 a.m. to
7:00 p.m. Monday through Saturday the last week of April and the first
week of May of 1978. The first 293 surveys distributed were left with
the women of the house only if they agreed to participate in the study.
If more than one woman over the age of 17 lived at a residence then
surveys were left for each one. The last 124 surveys were left with
women who agreed to participate, or if no one answered the door, a
questionnaire was left with the address of the researcher and a stamp
already on it so that it could be mailed to the researcher after it was
completed. The last 124 were distributed in this manner since the end
of the school year was approaching an end. It was felt that the sub
ject's viewing habits and media use may be altered at the end of the
school year since the respondent's children would be home and vacations
would be taken by the family.
Due to the large number of surveys used in the study and since
only the researcher distributed the surveys, there was a need to save
as much time as possible. Telephone interviews would have necessitated
32
an immense amount of time to obtain as many surveys as were included
in the study. It was, also, felt that a telephone interview would
have reduced the anonymity and as such may have reduced the ability
to gain answers that were other than those that are "socially
acceptable." It was felt that distributing surveys personally would
increase the return rate and the large percentage of returned surveys
(59.9%) seems to support this idea.
After recovering the completed surveys the researcher then
coded the 109 variables on computer data sheets which were then used
to aid in punching the computer cards. Two computer cards were used
to record the data from each survey. Statistical analysis was then
carried out and the results tabulated.
It was felt that the characteristics of the sample population
of the study are representative of the women's population in Lubbock,
Texas, and the United States though the average numbers and percentages
are higher for the sample population. The average age for women was
29.3 years of age for the United States, 35.1 for the city of Lubbock
and 40.7 for the study's sample population. Sixty-one percent of United
States women were married while 60% of Lubbock women were married and
77% of the sample population reported being married. Of United States
women 41.4% reported being employed, 44.1% of Lubbock women said they
were employed and 37.7% of the subjects in the study were employed. The
average income for the United States households was $10,169, $8,474
for Lubbock households and $14,020 for the sample population's house
holds. The average numbers of years of education was 12.0 years for
the United States women, 12.2 years for Lubbock women and 14,2 years
33
for the sample population. The differences seen between the sample
population and the United States and Lubbock populations it is felt is
due to the number of years since the United States and Lubbock figures
were reported. The 1970 Census for the United States and the city of
Lubbock, Texas, was used to obtain figures for their populations and
it is felt that the changes that have occurred during the last eight
years would account for the differences between the figures.
The Questionnaire
The questionnaire used for this study was divided into two
major sections (Appendix). The first section asked questions as to the
subjects' demographics and the extent of their involvement with various
media and television programs. These questions were used to obtain
information about the subjects' lifestyle and characteristics and the
amount of time they spend with newspapers, magazines, radio and tele
vision programs. Measuring these variables would allow this study to
make correlations between the subjects' anxiety levels and their personal
characteristics and their involvement with the various media and tele
vision programs in particular.
The second section was composed of 42 Likert-scale questions
concerning the subjects' agreement with statements about their self-
esteem, interpersonal relationships, the economy, politics or govern
ment and world affairs. These statements and the subjects' degree of
agreement with them was used to rate the respondents' various anxiety
levels. These anxiety levels were then correlated with other variables
to ascertain whether any significant relationships exist between the
variables.
34
A pretest was carried out to determine the reliability of the
questions and statements on the questionnaire and only minor rewording
was found to be necessary. The final questionnaire consisted of five
pages and through sample testing with three volunteer undergraduate
students it was found to take approximately 10 to 15 minutes to com
plete.
Demographic Characteristics
The first section of the questionnaire concerned itself with
the demographics of the subject and the extent of their involvement
with the various media and television programs. The first question
asked the subject to denote their marital status. The 100 pretest
questionnaires did not list widow as a possible response, but several
women filled in widow as their response, so, the researcher added the
choice of widow on the remaining 317 surveys. Marital status was coded
as (1) for those married, (2) for single respondents, (3) for divorced
persons, (4) for those who were remarried and (5) for widowed subjects.
The question on age, it was felt, was self-explanatory and the
age listed by the respondent was the number coded for the variable, A
two-digit variable was used since it was expected that the likelihood
of receiving a questionnaire from a 100 year-old woman was very small.
The number of children the subject had was, also, felt to be
self-explanatory, so, the number reported by the respondent was then
coded as listed on the questionnaire. No respondents reported more
than eight children, so a one-digit variable was used to code the
subjects' responses. The respondents were asked to list the ages of
35
their children, also, but this information was later decided to be
omitted from the coding of information and was not used in the study.
The fourth question requested the subjects' occupation. Occu
pations listed by the respondent was then categorized by the researcher
in 9 areas which were coded from 0 to 8: (0) included students and
retired women, (1) housewives, (2) secretarial-type jobs, (3) nurses
and other medically related professions, (4) sales clerks, (5) laborers,
(6) counselor positions, (7) teachers and (8) various and select pro
fessions not included in the other eight areas.
The fifth question asked the number of years the respondent had
lived in their present location. The answers were coded as a two-digit
variable using the answer given by the subject.
The sixth question requested the religious preference of the
subject. The answers were then listed in 9 areas which were coded from
0 to 8. The areas were: (1) Baptists, (2) Church of Christ,
(3) Methodist, (4) Episcopalian, (5) Catholic, (6) Lutheran, (7) First
Christian, (8) Mormon and (0) another religious preference or no
preference indicated by the respondent.
The seventh question elicited the respondent's husband's occu
pation. The answer to this question was, also, rated and coded from
0 to 8 with (0) being for retired men and students, (1) technician or
engineer, (2) laborer, (3) salesman, (4) medical or legal professions,
(5) teachers, (6) financial professions, (7) public employees and
(8) various and select occupations not included in the other areas.
The respondent was then asked to list the combined yearly
income of herself and her husband. On the pretest questionnaires it
36
was an open-ended question, but on the remaining questionnaires the
subjects were given 8 ranges in which their combined income might fall
and were asked to designate the range that would include their combined
income. The answers were then coded according to the range the income
fell into. The codes and ranges used were: (1) 0-$5,000, (2) $6,000-
10,000, (3) $11,000-15,000, (4) $16,000-20,000, (5) $21,000-25,000,
(6) $26,000-30,000, (7) $31,000-40,000 and (8) $41,000 and above.
The last question of the first section (#28) asked the sub
jects to indicate the highest level of education they had obtained.
Many questionnaires did not have this question listed on them, so, the
number of respondents who answered this question was very small. This
question was left off the stencil and so it had to be written in, but
it was mistakenly left off many surveys and the researcher did not
always remind respondents to fill in their highest level of education.
The answers which were obtained for the question were listed numerically,
The first grade through high school was coded as 1 to 12, a freshman in
college was coded as 13, a sophomore—14, a junior--15, a senior—16
and a college graduate was coded as 17. A person with a Master's
degree was coded as 18 and a subject with a doctorate was given 19 for
a code. Doctors and lawyers were notated with the code of 20.
Mass Media Use
The ninth through the eleventh questions asked the subject to
give the number of hours per week they spent reading newspapers (9),
magazines (10) and listening to the radio (11). Their answers were
then rounded off to the nearest half-hour and were coded with a
37
three-digit number with a decimal point after the second digit which
allowed up to 99.5 hours per week to be recorded.
The twelfth question requested the number of hours per week
the subject watched television. Their answers were then rounded off
to the nearest half-hour and coded as a four-digit number with a
decimal after the third digit which allowed up to 999.5 hours to be
recorded. The reason why a four-digit number was used was that a
survey was returned that listed over 100 hours spent during the week
watching television.
Questions thirteen and fourteen asked the respondents to give*
the number of hours per week they spent watching daytime and night
time television. Their answers were then coded as three-digit numbers
with a decimal after the second digit so that up to 99.5 hours could
be recorded.
Questions fifteen through twenty-two asked the subjects to
list the number of hours they spent per week viewing TV news (15),
game shows (16), comedy shows (17), drama shows (18), soap operas (19),
variety shows (20), sports programs (21) and musical programs (22).
The order in which the programs appeared on the questionnaire was
determined by lottery. All programs were felt to be self-explanatory
except drama shows, so, the researcher defined drama shows for the
respondents as surveys were distributed. Answers were rounded off to
the nearest half-hour and coded as three-digit numbers with a decimal
coming after the second number so that up to 99.5 hours could be
recorded.
38
The twenty-third and twenty-fourth questions asked the
respondents to give the number of newspapers (23) and magazines (24)
they read each week. Their answers were coded as two-digit numbers
determined by the number they reported. This information was not used,
however, after the surveys were returned since it was felt to be
redundant to question nine and ten and unnecessary for the analysis
of results.
Questions twenty-five and twenty-six asked the subjects to
give the number of game show (25) and soap opera (26) programs they
watched each week. Their answers were coded as two-digit numbers as
to the number of programs they reported. This information was, also,
felt to be redundant and unnecessary to the study and was not used in
analyzing the results.
Question twenty-seven asked the respondents to give the number
of soap opera programs they watched more than three times a week.
Their answers were coded as two-digit numbers as to the number they
reported. This information, however, was not used in the analysis of
results, either, since it was, also, felt to be redundant and unnecessary
to the study or its results. It was, also, felt by the researcher that
many of the respondents did not understand the question, plus, many did
not answer the question.
Self-Esteem Anxiety
Self-esteem is the measurement of a person's positive feelings
about himself. If a person feels good about himself he will have a
high degree of self-esteem. If he is not sure about himself he will
have a low degree of self-esteem and thus, will have a high degree of
39
self-esteem anxiety. Self-esteem anxiety was measured in the second
section of the questionnaire by seven statements which were based on
Robinson and Shaver's Measures of Social Psychological Attitudes.
These statements were then coded from 1 to 5 as to the anxiety
displayed by the extent of agreement or disagreement with the state
ment by the subject. The statements used and the codes and scores
associated with the five possible responses were:
I often wish I were someone else.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
I can not be depended upon.
strongly agree agree not sure disagree (5) (4) (3) (2)
Strongly disagree (1)
I often get discouraged at what I am doing.
stronqly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
I'm a lot of fun to be with.
stronqly aqree agree not sure disagree strongly disagree (1) (2) (3) (4) (5)
There are a lot of things about myself I would change if I could
stronqly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
I can make up my mind without too much trouble.
strongly agree agree (1) (2)
not sure disagree strongly disagree (3) (4) (5)
40
Most people are better liked than I am.
strongly agree agree not sure disagree stronqly disagree (5) (4) (3) (2) (1)
Agreement with their deficiencies indicates a degree of
anxiety about themselves, so, agreement in the statements to their
deficiencies or their lack of faith in themselves indicates a higher
degree of anxiety than those people who disagree or disavow these
deficiencies. The total score for a respondent to the seven state
ments was computed during the computer run and was the subject's self-
esteem anxiety score or level.
Interpersonal Anxiety
Interpersonal anxiety relates to how well a person feels about
other people. This, also, includes the trust one has in other people
and the extent of allowing oneself to become involved in a relation
ship with other people. Twelve statements were used to test for the
subjects' interpersonal anxiety and was based on Robinson and Shaver's
Measures of Social Psychological Attitudes. These twelve statements
were based on a five-point Likert scale and the codes and scores used
to gauge the subjects' responses were:
Nice guys finish last.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
Basically people are good and kind.
strongly agree agree not sure disagree strongly disagree (1) (2) (3) (4) (5)
41
Most of the people who get ahead in the world are dishonest and
use others to get ahead.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
Most people are more concerned about themselves than others.
strongly agree agree not sure disagree strongly disagree (5) (4) (3). (2) (1)
Faith in others is essential for survival these days.
strongly agree agree not sure disagree strongly disagree (1) (2) (3) (4) (5)
You've probably got to hurt somebody if you are going to make
something of yourself today.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
It is hard to get ahead without using other people.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
Basically other people don't care what happens to you.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
If you don't look out for yourself, others will take advantage
of you.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
42
If you start doing favors for people they will just walk all over
you.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
Anyone who completely trusts others is asking for trouble.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
One of the best ways to judge a man is by his success in his job
or career.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
The higher a subject scored on a question the higher their
interpersonal anxiety level. Total interpersonal anxiety was computed
as the total score on all twelve statements.
Economic Anxiety
Economic anxiety is the feeling of a person as being unable to
control his economic situation. This includes the person's image of
his or the nation's standard of living and the ability for him or his
nation to improve the economic situation in the future. Thus, people
who report a low image of the economic stability of their nation or
themselves are simply notating their economic anxiety as being higher
than those people who are more positive about the economy. Eight
statements were used to determine the level of economic anxiety of the
subjects and were based on Robinson and Shaver's Measures of Social
Psychological Attitudes, The statements were rated on a five-point
Likert scale and were coded and scored as follows:
43
The standard of living in the United States is declining.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
The economic situation in the United States is improving.
strongly agree agree not sure disagree strongly disagree (1) (2) (3) (4) (5)
My husband has gotten as far as he can possibly go in his profes
sion (job).
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
The progress of my mate toward success has been disappointing.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
The chance of advancement for my family is very limited.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
The economic situation in the United States is getting worse.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
The chance of advancement of my husband is very limited.
stronqly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
The possibility of my children bettering themselves is greater
than that of myself and my mate.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
44
The total economic anxiety level for each of the respondents
was computed by adding all of the scores over the eight statements to
ascertain a total economic anxiety score or level for a subject.
Political Anxiety
Political anxiety is the feeling by a person of not having the
power to change or influence their government or political structure.
Seven statements were used to rate the extent of the subjects' political
anxiety or alienation and were based on Robinson and Shaver's Measures
of Social Psychological Attitudes. The statements were rated on a five-
point Likert scale with the responses being coded and scored from 1 to
5 with 5 indicating the highest degree of anxiety for that statement.
The statements and the codes and scores used were:
For the most part the government serves the interest of a few
organized groups, such as business and labor.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
Our voting system allows for the little man to be heard.
stronqly agree agree not sure disagree strongly disagree (1) (2) (3) (4) (5)
I believe public officials don't care much what people like me
think.
stronqly aqree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
People like me don't have any say about what the government does.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
45
Sometimes politics and government seem so complicated that I can't
, really understand what is going on.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
Though the government seems impotent it does get things done better
than any other system of government could.
strongly agree agree not sure disagree strongly disagree (1) (2) (3) (4) (5)
As the government is now organized and operated, I think it is
hopelessly incapable of dealing with all of the crucial problems
facing our country today.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
The total political anxiety level of the subject was computed
as the total score the respondent reported for the seven statements.
The higher the score computed for a subject's answers, the higher their
political anxiety.
World Affairs Anxiety
World affairs anxiety is the anxiousness a person has about the
stability of the world he lives in. This includes his feelings about
the strength of his country and its ability to influence world affairs.
The subjects' world affairs anxiety was determined by their answers to
eight statements concerning the stability of the world and the strength
of the United States in reference to world affairs which were based on
Robinson and Shaver's Measures of Social Psychological Attitudes. The
46
statements were rated on a five-point Likert scale and the answers were
coded and scored as follows:
The threat of nuclear war is decreasing.
strongly agree agree not sure disagree strongly disagree (1) (2) (3) (4) (5)
The ability of the United States to protect its citizens is
decreasing.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
The United States holds the key to world peace.
strongly agree agree not sure disagree strongly disagree (1) (2) (3) (4) (5)
The threat of nuclear war is very real.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
The ability of the United States to influence world affairs is
decreasing.
stronqly aqree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
The United States' position in the world is declining.
strongly agree agree not sure disagree strongly disagree (5) (4) (3) (2) (1)
The United States remains the most powerful nation in the world.
strongly agree agree not sure disagree strongly disagree (1) (2) (3) (4) (5)
47
The United States is still the most influential nation in the
world.
strongly agree agree not sure disagree strongly disagree (1) (2) (3) (4) (5)
A subject's total world affairs anxiety was obtained by adding
all of the subject's scores for each of the world affairs statements
together to get a total sum.
Combined Anxiety
The respondents' combined anxiety levels were determined by
adding together the total scores for self-esteem anxiety, interpersonal
anxiety, economic anxiety, political anxiety and world affairs anxiety.
Statistical Treatments Used
The data gained from the questionnaires was tabulated through
analysis by various testing methods. These methods included partial
correlations ranging from first order to fifth order correlations and
regression analysis. The partial correlations were found to be the
most beneficial method of testing the data and were the primary tests
used to gauge and analyze the results. The data was computed and
analyzed using the Texas Tech Computer Center.
CHAPTER IV
RESULTS AND ANALYSES
Description of Sample
Seventy-seven percent of the women in this study were married
with single women (8.2%) the second highest group. Women who were
widowed (6.2%), remarried (4.1%) and divorced (3.7%) comprised the
third, fourth and fifth marital categories respectively. Women 18 to
25 years of age made up 25.4% of the sample population, followed by
those 56 years of age and older (21,2%), 26 to 35 years old (20.2%),
46 to 55 years of age (19.7%) and those 36 to 45 years old (14,5%),
The average age for the respondents was 40 years old.
Of the subjects in the study, 29.5% reported having two children
while those with none (20.3%), one (19.0%), three (16.0%), four (8.4%),
five (5.1%), six (1.3%) and eight (.4%) comprised the rest of the sample
population.
The majority of the respondents were housewives (47.6%), fol
lowed by students and retired women (14.7%), secretaries (12.4%),
laborers (8.0%), nurses (5.3%), sales clerks (4.4%), various occu
pations (3,6%), teachers (3.1%) and counselors (.9%). The average nub-
ber of years the subjects had resided in their present location was
8.65 years. Of the subjects, 25,7% had lived in their present home for
one year or less. Two percent of the subjects had lived in their
48
49
present location for the last 2 to 5 years, followed by those having
lived in their present home for the last 6 to 10 years (14,8%), 11 to
15 years (9.1%), 16 to 20 years (10.8%), 20 to 25 years (7.8%), 26 to
30 years (4.0%), 31 to 35 years (0.4%) and 36 to 40 years (0.4%).
The largest percentage of the subjects in the sample reported
a combined yearly income of $11,000 to $15,000 (26,2%). The rest of
the respondents listed their yearly incomes as $16,000 to $20,000
(19.3%), $6,000 to $10,000 (16.6%), $5,000 and less (12.3%), $21,000
to $25,000 (9.6%), $26,000 to $30,000 (7.5%), over $40,000 (6.4%) and
$31,000 to $40,000 (2.1%). The average yearly income reported by the
subjects was about $14,000.
The largest majority of the respondents reported having gradu
ated from high school (27.2%), followed by those having graduated from
college (21.4%) and those having completed two years of college or the
equivalent of two years of college (19.4%).
Descriptive Analyses
Involvement with the Media
The average number of hours spent each week reading newspapers
was 4.475 hours which means less than one hour (.6392 hour) was spent
each day with a newspaper. The largest percentage of the respondents
(16.6%) reported spending 7.5 hours per week reading newspapers
(Table 1),
An average of 2.563 hours per week was recorded as being spent
reading magazines. The largest number of respondents said they didn't
read magazines at all (16.7%) (Table 1).
50
TABLE 1
AVERAGE NUMBER OF HOURS SPENT WITH MEDIA
Media Type Per Week Per Day
Newspapers 4.475 .639
Magazines 2.563 .366
Radio 10.324 1.475
Television ' 23.102 3.300
Nighttime TV 13.762 1.966
Daytime TV 7.338 1.048
n = 245
The average number of hours reported spent with listening to
the radio was 10.324. The largest number of respondents said they
listened to the radio seven hours or less each week (62.8%) (Table 1).
The average number of hours per week spent watching television
was 23.102 hours which is an average of 3.3 hours per day. The average
number of hours spent viewing nighttime television (13.762) was cited
as almost twice that of daytime television (7.338) (Table 1), The
largest number of hours per week spent watching television was
reported by.the subjects as being spent viewing TV news programs (5,125)
followed by drama shows (4.993), soap opera programs (4.116), comedy
shows (3.353), sports programs (1.961), variety shows (1.957), game
shows (1.755) and musical programs (1.379) (Table 2),
The largest number of respondents reported that they watched
Ih hours of news programs each week (20,0%) and 61.9% of the respondents
TABLE 2
NUMBER OF HOURS PER WEEK SPENT VIEWING TV PROGRAMS
51
TV Programs
TV News
Game Shows
Comedy Shows
Drama Shows
Soap Operas
Variety Shows
Sports
Musical Shows
Most # Hrs.
49.0
30.0
30.0
56.0
36.0
10.0
14.0
20,0
% of Total
(0.4)
(0.4)
(0.9)
(0.4)
(0.4)
(2.3)
(1.3)
(0.5)
Fewest # Hrs.
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
% of Total
(7.5)
(61.9)
(26.3)
(23.3)
(44.5)
(36,4)
(43.2)
(42.5)
Average # Hrs.
5.125
1.755
3.353
4.993
4.116
1.957
1.961
1.379
said they didn't watch any game shows during the week. The majority
of the subjects, also, noted that they didn't watch any comedy programs
(26.3%), drama shows (23.3%), soap opera programs (44.5%), variety
shows (36.4%) and sports programs (43.2%) during the week on the
average (Table 2).
Anxiety Levels
The highest possible score for each anxiety level is indicated
in Table 3 along with the average score for each specific type of
anxiety and the combined anxiety level of the subjects in the study.
A higher score indicates a higher degree of anxiousness by the respondent
toward a certain area of concern. The average score for the entire
sample was based on various possible scores for each type of anxiety.
The scores were compared to each other by basing them all on a total
score of 210 (Table 4) and it is noticed that the average score for each
52
TABLE 3
Anxieties
Self-esteem Anxiety
Interpersonal Anxiety
Economic Anxiety
Political Anxiety
World Affairs Anxiety
Combined Anxiety
Maximum Score
Possible
35
60
40
35
40
210
ANXIETY
Largest Score
27
47
37
34
40
156
LEVELS
% of Total.
(0.9)
(0.4)
(0.5)
(0.9)
(0.4)
(0.6)
Smallest Score
7
15
14
11
16
71
% of Total
(0.4)
(0.4)
(0.5)
(0.9)
(0.4)
(0.6)
Average Score
16.987
30.487
23.540
21.134
25.097
116.421
TABLE 4
COMPARISON OF ANXIETY LEVELS (Based on a Maximum Score of 210)
Anxieties Average Score Difference Between Average Scores
Self-esteem Anxiety
Interpersonal Anxiety
Economic Anxiety
Political Anxiety
World Affairs Anxiety
Combined Anxiety
101.922 - 4.783
106.705 16.880
123.585 3.219
126.804 4.955
131.759
116.421
53
area of anxiety is higher for those anxieties which the subjects have
no control over. Self-esteem anxiety has the lowest score (101.922)
followed by interpersonal anxiety (106.705), economic anxiety (123.585),
political anxiety (126.804) and world affairs anxiety (131.759). The
farther the area of anxiety is from the subjects' sphere of influence
the higher the average anxiety level. This reflects the subjects'
feeling of being unable to influence those matters not under their
direct control. This is further indicated by the degree of change in
the anxiety levels between those anxieties dealing with personal traits
(self-esteem and interpersonal anxieties) and those dealing with non-
personal characteristics (economics, politics and world affairs). This
is, also, noticed in the change from the average interpersonal anxiety
level (106.705) to the average economic anxiety level (123.535)
(Table 4). The difference between these two levels of anxiety (16.88)
is the greatest change between any two levels of consecutively listed
anxieties.
Correlational Analyses
Anxiety Levels and Television Viewing
Though results indicate that anxiety levels do have a signifi
cant relationship with the viewing of specific types of television
programs (Table 5), no significant relationships were found to exist \/
between overall television viewing and the various anxiety levels of
the subjects. The first hypothesis, therefore, which stated that the
higher the anxiety level reported by an individual the more television
viewing the individual will engage in, was not supported.
TABLE 5
PARTIAL CORRELATION: TV PROGRAMS WITH ANXIETY LEVELS
54
Anxieties
Self-esteem Anxiety
Interpersonal Anxiety
Economic Anxiety
Political Anxiety
World Affairs Anxiety
Combined Anxiety
Game Shows
-.2915^
-.2173^
.1682^
.1275^
-.1790^
n.s.
Variety Shows
-.2006^
n.s.
n.s.
-.1939^
-.1893^
-.2298^
Sports Programs
n.s.
n.s.
-.1384*^
n.s.
n.s.
.2265^
n.s.—no significance
p<.05
^Controlling for subjects' age, income and education
Controlling for subjects' income
^Controlling for subjects' age
Controlling for subjects' education
Only game shows, soap opera programs, variety shows and sports
programs had any significance with the various types of anxiety levels.
Self-esteem anxiety has a negative significant relationship with the
viewing of game shows (r= -.2915; p<.05) when controlling for the sub
ject's age, income and education level and the viewing of variety
shows (r= -.2006; p<,05) when controlling for the subject's age, income
and education level (Table 5). This supports the escape theory of
television viewing with the reduction of anxiety being a result of this
/ '
55
type of viewing. This is evidenced in that the higher a subject's
reported television viewing of these two types of programs, the lower
the subject's self-esteem anxiety. Interpersonal anxiety, also, shows
a similar relationship with game shows as a negative relationship is
found between the amount of time spent viewing game shows and the level
of interpersonal anxiety reported by the subjects (r= -.2173; p<.05)
when controlling for the subjects' age, income and education levels
(Table 5).
Economic anxiety, however, showed a positive relationship with
the viewing of game shows with the highest significance level being
found when controlling for the subjects' income level (r= .1682;
p= .021) (Table 5). There was, also, a significant relationship when
controlling for age (r= .1286; p= .016) and the marital status of the
subject (r= .1231; p= .049).
Game shows, also, showed a positive relationship with political
anxiety when controlling for age (r= .1275; p= .016) (Table 5). A
negative relationship, however, was found between game show viewing
and the world affairs anxiety level of the subjects when controlling
for income (r= -.1790; p= .009) (Table 5).
These correlations denote that game shows may heighten the
viewer's economic anxiety and may reduce self-esteem and interpersonal
anxiety while the viewer's political anxiety isn't affected and world
affairs anxiety is seen at its normal level, also. This type of
interpretation would be based on the theory that the viewers of game
shows aren't very concerned at all about world affairs. This premise
is supported by results that show that the subjects' world affairs
TABLE 6
PARTIAL CORRELATION: ANXIETY LEVELS WITH AGE, INCOME AND EDUCATION LEVELS
56
Anxieties
Self-esteem Anxiety
Interpersonal Anxiety
Economic Anxiety
Political Anxiety
World Affairs Anxiety
Age
.2531
-.2549'
2653'
-.2220'
n.s.
Income
-.2252
-.2198'
n.s.
n.s.
n.s.
Education
-.2074'
n.s.
-.2325'
n.s.
.2223-
Combined Anxiety -.2754' n.s. n.s.
n.s.—no significance
p<.05
^Controlling for subjects' age
Controlli
'Controlli
Controlli
'Controlli
Controlli
ng for subjects' income
ng for subjects' education
ng for subjects' age and income
ng for subjects' income and education
ng for subjects' age and education
^Controlling for the number of years in the present home
57
anxiety has a negative relationship with other television programs
(Table 5), too.
Sports program viewing had a negative relationship with the
viewers' economic anxiety when controlling for the viewers' income
(r= -.1384; p= .021) (Table 5). This indicates that sports programs
work much like other TV programs in reducing anxiety through the
ability of the viewer to escape via television. There was a positive
relationship, however, between sports program viewing and the subjects'
combined anxiety levels when controlling for the viewers' education
level (r= .2265; p= .045) (Table 5). This contradicting relationship
would denote the woman sports viewer as receiving no effect in her
anxiety levels from watching sports programs.
The relationship between variety program viewing and anxiety
levels revealed that there was a negative relationship when controlling
for the viewers' marital status (r= -.1819; p= .005), the number of
years in the present home (r= -.1807; p= .006), the viewers' occupation
(r= -.1759; p= .007), the viewers' religious preference (r= -.1712;
p= .008), the viewers' income level (r= -.1661; p= .016) and the
viewers' age (r= -.1544; p= .016). These relationships offer more
support for the theory that escape viewing may result in a reduction
of the viewers' anxiety levels.
Anxiety Levels and Soap Opera ViewingT
Results show that soap opera viewing has a negative relation
ship with all of the anxiety levels (Table 7). These results would
indicate no support for the second hypothesis which states that the
58
TABLE 7
PARTIAL CORRELATION: SOAP OPERA VIEWING WITH ANXIETY LEVELS
Anxieties Coefficients
Self-esteem Anxiety -.1736^
Interpersonal Anxiety -.3039^
Economic . Anxiety -.3159"^
Political . Anxiety -.2331°
World Affairs . Anxiety -.2083°
Combined Anxiety -.3003^
p<.05
^Controlling for the subjects' age, income and education
Controlling for the subjects' education
Controlling for the subjects' number of children c
higher a woman's anxiety level, the greater the number of hours she
will report watching soap opera programs. This negative relationship
may show, however, that a positive relationship does indeed exist when
interpreting the results as an indication that television, and in this
case soap opera programs, reduce the anxiety level of its viewers. If
the women that view a lot of soap operas show a lower anxiety level it
may be that these heavy soap opera viewers do have higher anxiety levels
than they report, but the viewing of soap opera programs has tempo
rarily helped reduce their anxiousness over the problems in their lives.
59
This would tend to support the idea that the involvement of the viewer
with outside activities inhibits the reduction of anxieties from the
viewing of television programs. The type of program may, also, affect
the probability or ability of a program to help the viewer escape or
reduce his anxieties even temporarily.
The viewers may, also, relieve some of their anxieties by being
able to play out some of their frustrations and daydreams through the
viewing of soap opera programs.
The results noted in the previous paragraphs offer no support,
however, for the third hypothesis which states that since soap opera
programs deal mainly with the self-esteem of the characters and the
interpersonal relationships of the characters, heavy viewers of soap
opera programs will report a higher level of anxiety in these two areas
This lack of support could, also, be interpreted, however, as showing
that the lowest negative relationship, which was found with the viewers
self-esteem anxiety when controlling for the subjects' number of
children (r= -.1736; p= .05), indicates that it is reduced less than
the other anxiety levels (Table 7). This may come from the viewers'
involvement with the program and its characters and a sense of failure
when comparing themselves with the characters they identify with the
most. So, their self-esteem anxiety is not reduced as greatly as the
other anxiety levels by their involvement with soap opera programs and
their characters.
Interpersonal anxiety, also, had a less significant relation
ship when controlling for the viewers' age, income and education level
60
(r= -.3039; p= .010) (Table 7) than the other anxieties investigated.
This may denote a similar indication as cited with respect to the
viewers' self-esteem anxiety levels. Since soap opera programs don't
deal with politics and world affairs very much at all, if indeed any,
the anxiety level of the viewer after viewing soap operas would be
affected by both the extent of their involvement with such matters as
politics and world affairs and their involvement with soap opera
programs. Since the viewer's interpersonal relationships are not really
dealt with there may be less of an effect upon their interpersonal
anxiety than on other anxiety levels they have. The viewing of soap
opera programs cannot improve or reduce the feedback they receive from
others, so, this part of their interpersonal relationships cannot be
changed or affected unless the viewer replaces real people in their
relationships with characters in the programs they watch.
Media Use and Anxiety Levels
Results show no significant relationships existing between the
amount of television viewed and the anxiety levels of the subjects of
this study (Table 11). Thus, the fourth hypothesis which states that
due to television's lower demand upon the viewer it will show a higher
degree of relationship to anxiety than the use of other media, was not
supported.
Magazine use showed the highest significant relationship when
controlling for the viewer's education level (r= -.4101; p= .000)
(Table 9). This would seem to indicate that women who read magazines
have a lower anxiety level than those who read few, if any magazines.
61
TABLE 8
PARTIAL CORRELATION: ANXIETY LEVELS WITH THE EXTENT OF READING NEWSPAPERS
Coefficients Anxieties (Significance)
Self-esteem .2304^ Anxiety (.034)
Interpersonal -.1555 Anxiety (.010)
Economic Anxiety n.s.
Political -.1242^ Anxiety (.031)
World Affairs .1165 Anxiety (-046)
Combined r'^^^f Anxiety (-0^8)
n.s.—no significance
^Controlling for subjects' age, income and education ^Controlling for subjects' marital status ^Controlling for subjects' number of children ^Controlling for the number of years in the present home
TABLE 9
PARTIAL CORRELATION: ANXIETY LEVELS WITH THE EXTENT OF READING MAGAZINES
62
Anxieties
Self-esteem Anxiety
Interpersonal Anxiety
Economic Anxiety
Political Anxiety
World Affairs Anxiety
Combined Anxiety
^Controlling for
-.2032^ (.002)
-.1725^ (.006)
-.2370^ (.038)
-.2444^ (.000)
-.2254^ (.015)
-.3209^ (.005)
subjects' age.
Coefficient (Significance)
-.1986^ (.002)
-.1456^ (.017)
-.2639^ (.000)
-.1866^ (.003)
-.2888^ (.000)
-.2084^ (.003)
-.1452^ (.028)
-.1895^ (.015)
income and education
-.3527® (.001)
-.2438® (.010)
-.4101® (.000)
Controlling for subjects' age
^Controlling for the number of years in the present home
^Controlling for subjects' income
^Controlling for subjects' education
63
TABLE 10
PARTIAL CORRELATION: ANXIETY LEVELS WITH THE EXTENT OF LISTENING TO THE RADIO
Anxieties Coefficient (Significance)
Self-esteem Anxiety
Interpersonal Anxiety
Economic Anxiety
Political Anxiety
World Affairs Anxiety
n.s.
n.s.
.1376' (.036)
-.2438' (.031)
.2693' (.016)
Combined Anxiety n.s
n.s.--no significance
^Controlling for the subjects' age
^Controlling for the subjects' income
^Controlling for the subjects' age, income and education
64
TABLE 11
PARTIAL CORRELATION: ANXIETY LEVELS WITH THE USE OF THE MEDIA
Anxieties Newspapers Magazines Radio
(Coefficient) (Significance)
Television
Self-esteem Anxiety
Interpersonal Anxiety
Economic Anxiety
Political Anxiety
World Affairs Anxiety
Combined Anxiety
.2304"' (.044)
-.1555^ (.010)
-.0803^ (.145)
-.1242^ (.031)
.1165^ (.046)
-.16119 (.022)
-.2228^ (.001)
-.1863® (.003)
-.2370"' (.038)
-.2708® (.000)
-.2254^ (.015)
-.4101*^ (.000)
-.0597^ (.219)
-.0260^ (.355)
-.2438^ (.031)
.1376^ (.036)
.2693"' (.016)
.1866 ^ (.088)
-.0939^ (.114)
-.1253^ (.127)
.0454® (.277)
.0885*^ (.105)
-.1212^ (.058)
.1165'^ (.077)
Control
"^Control
^Control
Control
®Control
Control
^Control
^Control 1 Control
ing for subjects' marital status
ing for subjects' age
ing for subjects' occupation
ing for number of years in the present home
ing for subjects' religious preference
ing for subjects' income
ing for the occupation of the subjects' mate
ing for subjects' education
ing for subjects' age, income and education
65
This might, also, denote, however, that magazines are used by the
reader, or affects the reader, much like television, by allowing the
person reading the magazine to escape from their anxieties and as such
their anxieties tend to show a reduced level. This is supported further
in Table 9 in which all relationships between magazine use and the
viewers' anxieties are all negative relationships.
Newspaper use was the second highest significant relationship
found with the viewers' anxiety levels (Table 12) and was a negative
relationship with the subjects' combined anxiety level when controlling
for the occupation of their mate (r= -.1611; p= .022). There was, also,
a negative relationship between newspaper use and the readers' inter
personal anxiety level when controlling for the subjects' marital
status (r= -.1555; p= .010), as well as, the readers' political anxiety
when controlling for the subjects' marital status (r= -.1242; p= .031)
(Table 12). Interpretation-of these results is difficult since the
types of articles the subjects read most often were not reported. It
may be that since older women tend to read newspapers more than younger
women (Table 15) and since older women show a negative relationship
with interpersonal, political and combined anxieties (Table 13) and a
positive relationship with self-esteem anxiety, the results between
age and the women's anxiety levels may be reflected in the newspaper
use and anxiety level correlations (Table 8) since older women report
reading newspapers more than younger women.
The positive relationship between the subjects' political
anxiety and their extent of use of radio programs (r= .1376; p= .036)
(Table 10 and Table 11) might tend to indicate that radio listeners
TABLE 12
PARTIAL CORRELATION: ANXIETY LEVELS WITH SUBJECTS' AGE
66
Anxieties Coefficients
Self-esteem Anxiety
Interpersonal Anxiety
Economic Anxiety
Political Anxiety
World Affairs Anxiety
.2531
-.2549'
.2653'
-.2220'
n.s.
.2769'
-.1429'
.1684'
-.1779' -.1451
Combined Anxiety -.2754' -.1772'
n.s.—no significance
p<.05
^Controlling for the subjects' income and education
ing for the subjects' education
ing for the subjects' number of children
ng for the number of years in the present home
Controlli
'Controlli
Control li
Controlling for the subjects' income
67
TABLE 13
PARTIAL CORRELATION: ANXIETY LEVELS WITH THE SUBJECTS' INCOME LEVEL
Anxieties
Self-esteem Anxiety
Interpersonal Anxiety
Economic Anxiety
Pol i t ica l Anxiety
World Affairs Anxiety
Combined Anxiety
n.s.—no significance
a/s__4. "114- .^ X:^^ r..,WAr^rs
-.2252^ (.036)
-.2554^ (.029)
n.s.
n.s.
n.s.
-.2704^ (.001)
t-r- ' a n ^ i an/- l ciAx
Coefficient (Significance)
-.2563^ (.023)
-.2613^ (.000)
-.2703^ (.001)
i/»a + Tnn
-.2263^ (.040)
-.2835^ (.010)
-.2529^ (.040)
^Controlling for subjects' age
'Controlling for the number of years in the present home
^Controlling for subjects' education
68
receive little if any effect from listening to radio programs. This
may be due to the way in which they listen, that is, they may not
consciously pay attention to what is being broadcast. The type of
programs they listen to, also, may reflect the effects they receive
from listening to the radio. It may denote that they may pay more
attention to the news stories they hear than the entertainment
offered by the radio programs. Again, however, any interpretation of
the results in this study regarding the effect of radio listening is
restricted in that no information as to the type of radio programs the
subjects listened to most often was acquired.
There was no significant relationships found to exist between
the subjects' anxiety levels and their overall television viewing
habits (Table 11). The results which do show a relationship with
specific types of television programs, however, do support the theory
that a specific section of the population will have a significant
relationship with specific programs and not necessarily with all of the
television programs offered.
Demographic Traits and Anxiety Levels
The age of the subject had a negative relationship with the
subject's interpersonal, political and combined anxiety levels while a
positive relationship was found between the subject's age and their
self-esteem and economic anxiety levels (Table 12). No significant
relationship was found between the subject's age and her world affairs
anxiety. This means that the older women are more concerned with their
own self-esteem and the economy while they are less concerned about
69
their relationships with others and politics. Older women may be
more reflective about their achievements during their life and may
be seen as less sure of themselves in our rapidly changing world
since they were socialized according to much different values than
they see expressed by the media and people today. Since older women
may not be working anymore or since they are getting much closer to
retirement they may find themselves to be more anxious and bothered
about their future especially in economic terms. These older women
are getting closer to the time when they will no longer have an income
from a job and so, they are more concerned about what and how they will
get by when their income is reduced due to retirement.
Their interpersonal anxiety may show a negative relationship
since these older women are less concerned about their relationships
with others since they probably have friends whom they have known for
many years and they do not worry about their friends displacing them
and their ability to trust others since they do have established inter
personal relationships which have lasted for many years.
The subject's income level showed a negative relationship
with self-esteem, interpersonal and combined anxiety (Table 13), This
may be interpreted as denoting that those people who make more money-
wise feel more secure about themselves and their relationships with
others since they have proven their worthfuUness via their success
income-wise. This means that those women with higher income levels
have lower anxiety levels possibly due to the feeling of security
they receive from a better standard of living.
70
The subjects' education level showed a negative relationship
with their self-esteem and economic anxiety levels, but a positive
relationship with their world affairs anxiety level (Table 14). This
means that the higher a woman's education level the less concerned she
is about herself and the economy. This could possibly be interpreted
as meaning that she understands herself better and is more confident
due to her higher education level. Along with a higher education
comes the ability to obtain a better paying job and so, her economic
anxiety may be reduced, also. With a better education, however,
comes the ability to understand the world situation and the problems
in the world a little better and with this increased understanding may
come an increased world affairs anxiety level.
TABLE 14
PARTIAL CORRELATION: ANXIETY LEVELS WITH THE SUBJECTS' EDUCATION LEVEL
71
Anxieties
Self-esteem Anxiety
Interpersonal Anxiety
Economic Anxiety
Political Anxiety
World Affairs Anxiety
-.2752^ (.006)
n.s.
-.2325^ (.025)
n.s.
.2223^ (.043)
Coefficient (Significance)
-.2640^ -.2487^ (.006) (.009)
-.2327^ (.025)
Combined Anxiety n.s.
n.s.—no significance
^Controlling for subjects' age
Controlling for subjects' number of children
^Controlling for the number of years in the present home
d. Controlling for subjects' income
TABLE 15
PARTIAL CORRELATION: SUBJECTS' AGE, INCOME AND EDUCATION LEVEL WITH MEDIA USE
72
Media Age Income
(Coefficient) (Significance)
Education
Newspapers
Magazines
Radio
Television
.3534" (.000)
.2483^ (.009)
-.2802^ (.004)
.4140 (,000)
n.s.
n.s.
n.s. n.s.
n.s.—no significance
^Controlling for the subjects' education level
n.s.
n.s.
n.s.
-.2596' (.007)
'control l ing for the subjects' age
CHAPTER V
SUMMARY AND CONCLUSIONS
Summary
This study was designed to test:
1. Significant correlational relationships between women's
anxiety levels and their use of the various types of media in order to
determine whether a pattern of mass media use is predictive of their
anxiety levels;
2. Whether a woman*s extent of viewing soap opera programs has
a significant correlational relationship with her anxiety level;
3. Whether a woman's anxiety level reflects her preference for
certain types of television programs; and
4. Whether television viewing has a higher degree of relation
ship with women's anxiety levels than the use of other media.
A questionnaire was developed which measured media usage and
anxiety levels. Media usage was measured by the number of hours spent
each week reading newspapers and magazines, listening to the radio and
watching television and specific types of television programs, a higher
score being indicative of a higher level of use of that medium or tele
vision program.
Anxiety levels were measured on a five-point Likert scale
determined by the respondents' degree of agreement or disagreement with
73
74
statements pertaining to the subjects' self-esteem, interpersonal
relationships, the economy, politics and world affairs, a higher score
indicating a higher anxiety level. Combined anxiety was determined
by adding all the anxiety levels of a subject together.
The questionnaire was distributed to 417 women living in apart
ments and homes located in residential blocks randomly selected from
the 1970 Census of the city of Lubbock, Texas. A final sample of 250
questionnaires was obtained of which only 245 were usable.
Though only 245 usable questionnaires were returned a 95%
confidence level was achieved. Pretesting indicated that a 95%
confidence level could be reached due to the homogeneity of the sample
population on the variables being measured.
Only one of the four hypotheses presented in this study was
supported by the results obtained from the respondents. The first
hypothesis which stated that the higher the anxiety level reported by
an individual the more television viewing the individual will engage
in, was not supported as no significant relationships were found to
exist between the two variables.
The second hypothesis which stated that the higher a woman's
anxiety level the greater number of hours she will report spent watching
soap opera programs, was supported when interpreting the results in
terms of anxiety reducing, escape viewing. That is, the greater amount
of time spent by a woman viewing soap opera programs, the lower the
anxiety levels she will report due to the ability of soap opera programs
to allow the viewer to vicariously live out their fantasies and, also,
displace their anxiousness by temporarily forgetting their problems.
75
Results showed that those women reporting a low anxiety level reported
a higher amount of time spent viewing soap opera programs. The extent
of soap opera viewing by the respondents had a negative, significant
relationship with their self-esteem anxiety when controlling for the
subjects' number of children (r= -.1736), their interpersonal anxiety
when controlling for the subjects' age, income and education (r= -.3039),
their economic anxiety when controlling for the subjects' education
(r= -.3159), their political anxiety when controlling for the subjects'
education (r= -.2331), their world affairs anxiety when controlling for
the subjects' education (r= -.2083) and their combined anxiety when
controlling for the subjects' age, income and education (r= -.3003).
Soap operas may, also, help its viewers reduce their anxieties
by reinforcing the positive aspects of our society. Dr. John Lion,
a psychiatrist at the University of Maryland, notes that his patients
are helped by watching soap operas and observing how the characters cope
with life, make decisions and suffer from their misdoings.
The third hypothesis which stated that since soap opera
programs deal mainly with the self-esteem of the characters and the
interpersonal relationships of its characters, heavy viewers of soap
opera programs will report a higher level of anxiety in these two areas,
was not supported. Results obtained in the study did not show-any
significant relationships which supported this hypothesis.
The fourth hypothesis which stated that due to television's
lower demand on the viewer it will show a higher degree of relationship
to anxiety than the use of the other media, also, was not supported by
information gained by this study.
76
These results show that this study was a valuable instrument
in helping to determine how the relationship between a woman's
anxiety level and her extent of involvement with the media and tele
vision programs is indicated. A positive significant relationship was
found to be unnecessary in determining whether a positive relationship
exists between a woman's anxiety level and her extent of viewing soap
operas or her involvement with other media or other television programs.
It was found that a negative significant relationship may indicate a
positive relationship between program viewing habits of v omen and their
anxiety levels when considering how the program may affect the viewer's
anxiety level, as well as, how the viewer mc y be influenced by television
programs.
The questionnaire used in this study proved to be a capable
tool for measuring the media use and anxiety levels of women. It would
be a confident instrument, therefore, to use in studying different and
larger populations in an effort to determine the relationships that
exist between specific television programs and media and the character
istics of the viewers' and users' world such as anxiety and other
psychological traits.
Recommendations
The questionnaire used in this study could be improved in
several ways. More statements could be used to help determine more
precisely the various degrees of anxiety levels. Questions concerning
the type of magazine and newspaper articles read by the subjects could
be added to help determine more precisely the type of articles
preferred by the respondents. Additional questions could be added to
77
ascertain the type of radio programs preferred by the respondents,
also.
The aforementioned are recommendations for further research
on the problem for which this study was designed and which deems fur-
thur attention and research.
Practical Applications
Information gained from this study lends itself to a greater
insight into the type of viewing habits women have. This information
would offer the program producers, the networks and the television
stations more data on which to base their decisions on what type of
programs to schedule and produce in order to obtain larger audiences.
An indication as to the use of television programs by women may, also,
be offered by the data obtained in this study which could aid in
programming decisions, too.
Advertisers may find information in this study helpful in
directing their advertising campaigns, as well as, the message of their
commercials. Basically, this study reinforces the present advertising
thrusts for daytime television programs in which the housewife is the
major target of commercials.
Results from this study, also, give media programming persons
support for the idea of developing serial-type programs for their
audiences especially with the success of programs like "Soap," "Roots"
and "Rich Man, Poor Man." It may indicate that media audiences like
to be lead on to some extent or that modern man has the great desire to
see how a program ends. This study certainly reinforces the soap opera
78
format and its success and may point toward this type of format as
perhaps the most productive in terms of ratings.
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ANSWER ALL QUESTIONS. ESTIMATES OF TIME SHOULD BE TO THE NEAREST HALF-HOUR.
married age
single divorced
number of children (your)occupation
remarried
ages of children
number of years in present religion occupation of mate
home
yearly income (combined)
number of number of number of number of number of number of number number number of number of number number number of number of number of
of of
of of
stening to radio ewing television ewing nighttime television_ ewing daytime television '_ ewing TV news
hours weekly reading newspapers hours weekly reading magazines " hours weekly li hours weekly vi hours weekly vi hours weekly vi hours weekly vi hours weekly vi hours weekly vi hours weekly vi hours weekly vi hours weekly vi hours weekly vi hours weekly viewing newspapers read each
ewing game shows ewing comedy shows_ ewing drama showsJ ewing soap operas_ ewing ewing
variety shows sports programs musical programs week (1 paper read each day counts as 1)
number of magazines read each week number of game shows watched each week (each time watched counts as 1)
number of soap operas watched each week (each time watched counts as 1)
number of soap operas watched regularly (program watched three or more times per week)
the highest level of education obtained by you
CIRCLE STATEMENT AS TO WHETHER YOU - strongly agree with the statement, agree with the statement, are not sure, disagree with the statement or strongly disagree with the statement.
EXAMPLE: The sky is blue. strongly agree agree not sure disagree strongly disagree
*If you strongly agree that the sky is blue you would circle strongly agree. **Be sure when changing an answer, if necessary, to note what your final response is.
86
VI- Variety shows are the best entertainment on TV today. strongly agree agree not sure disagree strongly disagree
111- Nice guys finish last. strongly agree agree not sure disagree strongly disagree
E5- The standard of living in the United States is declining. strongly agree agree not sure disagree strongly disagree
SOS- I watch soap operas solely for entertainment. strongly agree agree not sure disagree strongly disagree
11- Basically people are good and kind. strongly agree agree not sure disagree strongly disagree
PA2- For the most part the government serves the interest of a few organized groups, such as business or labor. strongly agree agree not sure disagree strongly disagree
Dl- A person can learn a lot from drama programs on TV. strongly agree agree not sure disagree strongly disagree
WA2- The threat of nuclear war is decreasing, strongly agree agree not sure disagree strongly disagree
E5- The possibility of my children bettering themselves is greater than that of myself and my mate. strongly agree agree not sure disagree strongly disagree
501- A person can learn a lot from soap operas. strongly agree agree not sure disagree strongly disagree
12- Most of the people who get ahead in the world are dishonest and use others to get ahead. strongly agree agree not sure disagree strongly disagree
D8- Drama programs are more true to life than any other type of program on TV. strongly agree agree not sure disagree strongly disagree
15- Most people are more concerned about themselves than others. strongly agree agree not sure disagree strongly disagree
PA7- Our voting system allows for the little man to be heard. strongly agree agree not sure disagree strongly disagree
502- The situations portrayed by soap operas are realistic. strongly agree agree not sure disagree strongly disagree
WA4- The ability of the United States to protect its citizens is decreasing. strongly agree agree not sure disagree strongly disagree
87
SEl- I often wish I were someone else. strongly agree agree not sure disagree strongly disagree
PAl- I believe public officials don't care much what people like me think. strongly agree agree not sure disagree strongly disagree
WA6- The United States holds the key to world peace. strongly agree agree not sure disagree strongly disagree
WA3- The threat of nuclear war is very real. strongly agree agree not sure disagree strongly disagree
E8- The economic situation in the United States is improving. strongly agree agree not sure disagree strongly disagree
SOS- I watch soap operas to forget about my problems, at least for a short while. strongly agree agree not sure disagree strongly disagree
S07- Soap operas are very believable. strongly agree agree not sure disagree strongly disagree
WA7- The ability of the United States to influence world affairs is decreasing. strongly agree agree not sure disagree strongly disagree
SE5- I can not be depended upon. strongly agree agree not sure disagree strongly disagree
N3- News presentations in our country are sometimes restricted by government pressure. strongly agree agree not sure disagree strongly disagree
110- Faith in others is essential for survival these days. strongly agree agree not sure disagree strongly disagree
19- You've probably got to hurt somebody if you are going to make something of yourself today. strongly agree agree not sure disagree strongly disagree
WAl- The United States' position in the world is declining, strongly agree agree not sure disagree strongly disagree
PA5- People like me don't have any say about what the government does. strongly agree agree not sure disagree strongly disagree
N2- News programs often exaggerate stories they present. strongly agree agree not sure disagree strongly disagree
D5- Drama shows are the most entertaining programs on TV today. strongly agree agree not sure disagree strongly disagree
88
SI- Sports programs are becoming too numerous. strongly aqree agree not sure disagree strongly disagree
S04- Soap operas offer solutions to problems most people face. strongly aqree agree not sure disagree strongly disagree
14- It is hard to get ahead without using other people. strongly agree agree not sure disagree strongly disagree
PA4- Sometimes politics and government seem so complicated that I can t really understand what is going on. strongly agree agree not sure disagree strongly disagree
PA6- Though the government seems impotent it does get things done better than any other system of government could, strongly agree agree not sure disagree strongly disagree
N6- News programs fight for the rights of the little man in our country. strongly agree agree not sure disagree strongly disagree
N5- News programs always give a correct report on what happened. strongly agree agree not sure disagree strongly disagree
El- My husband has gotten as far as he can possibly go in his profession (job). strongly agree agree not sure disagree strongly disagree
SE6- I often get discouraged at what I am doing. strongly agree agree not sure disagree strongly disagree
D7- Drama shows offer no solutions to the problems they create or show. strongly agree agree not sure disagree strongly disagree
N4- News programs often create stories themselves. strongly agree agree not sure disagree strongly disagree
N7- Newsmen are more crooked than the government. strongly agree agree not sure disagree strongly disagree
Tl- Many people are addicted to television. strongly agree agree not sure disagree strongly disagree
D2- Drama shows are realistic. strongly agree agree not sure disagree strongly disagree
SE3- I'm a lot of fun to be with. strongly agree agree not sure disagree strongly disagree
S08- The number of extra-marital affairs depicted in soap operas are very close to the actual number that occur in real life, strongly agree agree not sure disagree strongly disagree
89
D3- Drama shows are too violent in nature. strongly aqree agree not sure disagree strongly disagree
WA5- The United States remains the most powerful nation in the world, strongly aqree agree not sure disagree strongly disagree
SE7- There are a lot of things about myself I would change if I could, strongly agree agree not sure disagree strongly disagree
E4- The progress of my mate toward success has been disappointing, strongly agree agree not sure disagree strongly disagree
PAS- As the government is now organized and operated, I think it is hopelessly incapable of dealing with all of the crucial problems facing our country today. strongly agree agree not sure disagree strongly disagree
17- Basically other people don't care what happens to you. strongly agree agree not sure disagree strongly disagree
16- If you don't look out for yourself, others will take advantage of you. strongly agree agree not sure disagree strongly disagree
Nl- I only believe % of the information I get from news programs 75 to 100% 50 to 75% 50% 25 to 50% less than 25%
D6- Drama shows often create impossible situations. strongly agree agree not sure disagree strongly disagree
S06- Soap operas exaggerate real life situations most of the time, strongly agree agree not sure disagree strongly disagree
18- If you start doing favors for people, they will just walk all over you. strongly agree agree not sure disagree strongly disagree
SE2- I can make up my mind without too much trouble. strongly agree agree not sure disagree strongly disagree
E3- The chance of advancement for my family is very limited. strongly agree agree not sure disagree strongly disagree
E7- The economic situation in the United States is getting worse. strongly agree agree not sure disagree strongly disagree
D4- Drama shows contain too much sex today. strongly agree agree not sure disagree strongly disagree
13- Anyone who completely trusts others is asking for trouble. strongly agree agree not sure disagree strongly disagree
90
S09- % of all women in the United States watch at least one soap opera regularly. 75 to 100% 50 to 75% 50% 25 to 50% less than 25%
E2- The chance of advancement for my husband is very limited. strongly agree agree not sure disagree strongly disagree
T4- My children watch whatever they want. strongly agree agree not sure disagree strongly disagree
112- One of the best ways to judge a man is by his success in his job or career. strongly agree agree not sure disagree strongly disagree
SE4- Most people are better liked than I am. strongly agree agree not sure disagree strongly disagree
T3- I am very careful about what my children see on TV. strongly agree agree not sure disagree strongly disagree
WA8- The United States is still the most influential nation in the world. strongly agree agree not sure disagree strongly disagree
T2- I could stop watching TV for a week without any effect upon my personality or interactions with other people. strongly agree agree not sure disagree strongly disagree
THANK YOU VERY MUCH FOR YOUR TIME. IF YOU HAVE ANY QUESTIONS ASK THE PERSON WHO GAVE YOU THIS QUESTIONNAIRE OR WRITE B. R, COOK IN CARE OF THE MASS COMMUNICATIONS DEPARTMENT, TEXAS TECH UNIVERSITY, LUBBOCK, TEXAS, 79409.
-Have a very nice day and thank you again-