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© 2005 Avaya Inc. All rights reserved.

Avaya Peer-to-Peer Communicationsfor Branch

Avaya Peer-to-Peer Communicationsfor Branch

Document & Conversation under NDA

Rod WeirNov. 29, 2005

Note: Avaya Peer-to-Peer Communications is an internal placeholder name

2© 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA)

Agenda

Nimcat Networks Overview

Avaya Strategy

Marketplace Reaction to Acquisition

Peer-to-Peer Communications Diagram

Target Segment & Branch Positioning

Value Propositions

Solution Overview

Summary

3© 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA)

Established April 2002 in Ottawa, Canada

45 employees, 14 US patents pending

Award-winning business peer-to-peer technology pioneer

Shipping software since February 2005

Focus on OEM distribution channels

4© 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA)

Nimcat Networks Overview - Customer Views of Nimcat Networks (software embedded in OEM phone)

VON Magazine 10/2005

Neat Technology, nice demos, and it works

James Mahoney, CEO of Mahoney & Associates, isn’t a techie. Mahoney owns and runs a medical malpractice insurance agency in Walpole, Massachusetts …. He did the installation himself without any problems, including giving the phones the numbers he wanted.

"I always had a dilemma with small-business phone systems," says Ben Fard, managing director at MoneyVest. "Most phone systems require a lot of money up front for equipment. Then they hit you again [with more upgrade costs] if you want to expand." He says with the VentureIP system, "you don't have to invest in a lot of back-room infrastructure." "If we grow, I'll just add phones," he says.

Network World 3/2005

Vendors launch innovative VoIP gear

5© 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA)

Animated Overview…..

Amy Misca
Auto advance after movie runs

6© 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA)

Avaya Peer-to-Peer Communications StrategySIP based peer-to-peer IP communications for small locations, including branches

Avaya Acquires Nimcat Networks of Ottawa, Canada– Innovative private SIP-based peer-to-peer company; Deal: CAD$46 million cash – IP communications software for businesses– Low TCO, “instant” plug-and-play deployment, applications run on phones – Solid platform for continued investment by Avaya

Complementary to Avaya Intelligent Communications strategy– Providing communications leadership for businesses and locations of all sizes– Plan to integrate via SES with broader Avaya portfolio – Innovative award-winning peer-to-peer technology adds to Avaya's distributed sw strengths

Opening new market opportunities– Reaching small locations, including branches, with value, simplicity and price– Serving customers through OEM channels, other Avaya channels in the future– Avaya releases building on Nimcat technology planned in CY2006

7© 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA)

Marketplace Reaction to Nimcat Networks Acquisition

Merrill Lynch

“Incorporating such technology into Avaya’s IP phones could potentially change the economics of the company’s SMB and branch office solutions, narrowing (or perhaps eliminating) the company’s current cost disadvantage relative to competitors such as Cisco.”

“Avaya's acquisition of private company Nimcat Networks for $46 million has long-run potential to significantly change the market dynamic for small and medium business Key/PBX/VOIP phone systems.”

CIBC

“Avaya's acquisition of a small provider of peer-to-peer (P2P) technologies lends credibility to an emerging, and potentially disruptive, communications architecture.”

Gartner

“The Nimcat acquisition presents Avaya as an IP telephony developer unafraid to think out of the box and strike out in new directions.”

Current Analysis

8© 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA)

InternetVoIP Carrier

Networks

LAN

Avaya Peer-to-Peer Communications R1 Diagram (slideshow build)

Peer-to-peer discovery, automatic system configuration

Peer-to-peer discovery, automatic system configuration

Peer-to-peer discovery, automatic system configuration

VPN

VPN

Teleworker

PSTN

Thin TrunkInterface

Peer-to-peer discovery, automatic system configuration

9© 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA)

Avaya Peer-to-Peer Communications Target Segment & Branch Positioning

Primary target segment is small locations, including branches, who desire select communication features/functionality with a low TCO …… the related sweet spot is less than 10 stations per location, however, it will be positioned to 20 stations per location to demonstrate growth opportunity (larger environments will be pursued opportunistically)

Size (users/branch)

Ap

plic

atio

n/ V

alu

e R

equ

irem

ents

Low

High

Large branches11-100 employees

~10Small branches≤10 employees

Avaya Peer-to-Peer Communications

IPO EE/G150 IPO406 EE/GXXXGXXX

G250 ICC/LSP/SLS G350 ICC/LSP/SLS G700 ICC/LSP

Communication Manager - GWs

IP Office Enterprise EditionNEW GWLate 06

ENHANCEDLate 06

ENHANCEDLate 06

Plans for Integrated Management

ENHANCEDMid 06

ENHANCEDMid 06

NEWMid 06

ENHANCEDMid 06

10© 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA)

Avaya Peer-to-Peer Communications Value Proposition

Low TCO– No centralized equipment = lower capital outlay

• Telephony functionality is in the phones + a thin interface to the PSTN– Plug and play

• Install in minimal time with little or no training• Phones connected via Ethernet cables

– Intuitive user interface• Little training required

– Buy what you need, extend easily• Grow in increments as small as 1 phone at a time as your needs require

Investment protection– For companies that need more than P2P functionality, a migration path is planned to

CM/Gateway based solution• Simply keep your phones, change you software, and install a gateway

11© 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA)

Avaya Peer-to-Peer Communications Value Proposition

The solution’s elegance is in its simplicity– Easy to purchase

– Rich set of basic telephony features, implemented in the phone– Easy to install

– Truly plug & play– Able to be installed by user or partners in much less time than usual

–Easy to use– Easy to navigate user-interface

– Easy to maintain– Administered by customer or service provider through secure web tool

– Easy to grow– Add one set at a time

Robust Solution– Includes most used telephony and applications features

– Voicemail, Conferencing, auto attendant, call forwarding …– No single point of failure

– Phones automatically back up each other including voicemail

12© 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA)

Avaya Peer-to-Peer Communications SolutionSoftware Features Available in R1

P2P InfrastructurePeer DiscoveryPeer Backup ManagerSIP Stack and RTPTelephony InterfaceIP Assignment ManagerSoftware Upgrade ModuleFault ToleranceUser Administration – Login

Call AlertsCall ForwardCall Hold Call LogCall Return from log or

voicemailCall TransferCall WaitingCalling Line IdentificationConference CallDirect Inward Dialing

(trunk maps to fixed DN)Directory (pers. and corp.)Do Not DisturbGroup RingingHeadset SupportInformation, Music on Hold Last Number RedialMissed Call IndicatorMultiple Call AppearanceMutePagingSpeed DialingProgrammable

zero/operator assist number

Speakerphone

Voicemail BackupMessage retrieval - any set20 min audio storageMulti Language Message Waiting IndicationRedirect on Zero to operator

or other numberSubscriber LoginVoicemail MonitoringVoicemail Rescue Greetings System Default Personal Greeting

Spoken nameVoice Mailbox manager Login Summary Password Change Notification via emailListening features

play, skip, delete, replyMsg recording features

record, review, re-record, append, accept

Call Answer TimerGreeting & PromptsMultiple Greeting Support –

Day/Night/DefaultRotary or Pulse phone

support – (default to operator)

Dial by ExtensionDial by NameUser Customizable

Greetings

P2P ENGINE TELEPHONY VOICEMAIL AUTO ATTENDANT

Call LogDiagnosticsSecure Remote

ProvisioningRemote Firmware

UpgradesUser AdministrationWeb Manager

SYSTEM ADMIN

Dialing Rules by GroupP2P SecuritySpeech Path EncryptionSystem LoginUser LoginHTTPS

SECURITY

13© 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA)

Phone Lines – FXO Ports– Four phone lines with RJ-11 connectors;– Activity indicator LEDs located on the front panel

LAN – 10/100Base-T ports with RJ-45 Connectors– Data activity indicator LED– Port speed indicator LED

External Paging– Standard 3.5mm stereo jack for paging

Music on Hold– Standard 3.5 mm stereo jack for music-on-hold source

Bypass Port – FXS Port– Upon power failure, an analog phone plugged into the TTI automatically activates

to enable connectivity to PSTNPower Options

– ETF 802.3af Power over Ethernet– 48VDC/0.2A Wall plug

Avaya Peer-to-Peer Communications SolutionNetwork Connectivity Available in R1

14© 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA)

Avaya Peer-to-Peer Communications SolutionsAvailability

On Avaya 4621, 4610 phones

• For non-networked branches

• Available in North America

• Support for previous Nimcat features + HTTPS for secure provisioning

• SES internetworking and centralized remote “bulk” provisioning

• EMEA availability (specific country and language rollout to be determined by Jan. 1)

Enhancement to the R1 non-networked solution to enable a more effective/efficient networked branch solution including centralized management and dial plan

• Expand to APAC & CALA

• Plans include linkage with other Avaya applications such as centralized messaging

• Plans include support for WiFi devices

Note: Migration paths from one release to another are being planned to require only a SW upgrade

CY2006

R1 R1.5 R2 R3

CY2007

15© 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA)

Summary

Innovative SIP-based peer-to-peer software communications solution

Significantly lower TCO with simple plug-and-play for small locations, including branches

Complementary to Avaya strategy and portfolio

Making people more productive,processes more intelligent,customers more satisfied.

Intelligent Communicationsfor the Right time Enterprise


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