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Commonwealth Business Travel Group
Cheryl McAloon Director Travel Agency Sales Amadeus North America
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denGuess What - It’s our Birthday!!!
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denOur Mission
A clear direction for the future
To be the leading provider of IT solutions that enable success
in the travel and tourism industry
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A large, privately-owned company dedicated to the travel and tourism industry
We are well-positioned to help you
22.88%52.16%
11.44%
11.44%
2.08%management
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denCommitment to distribution
Source: Companies public information, analysis reports and Amadeus internal analysis.
2005 2010
Travelocity / Last.40%
50%
10%Sabre GDS
Sabre Airline Solutions
11%
27% 62%
60% 40% Travelport GDS
Orbitz, e-bookers, Gullivers, cheaptickets
37%
63%
Worldspan GDS
14%
86%Worldspan IT
11%
89%
10%
20% 70%Amadeus Distribution
Amadeus IT
4%8%
88%Opodo
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95% of world’s scheduled
network airline seats
145 hosted airlines
16% online
bookings
70,000+ hotel
properties
88,800+Travel agency
locations
500 million bookings processed
364,500+ terminals worlwide
366 million transactions
per day
An essential industry provider
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Managing GDS Transition
Agency Profile
Is wholly owned agency, founded in 1989
Two locations in Georgia, and three in Florida
40/30/30 Business mix
retail operation, wholesale rates, meeting planner
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Agency Strategies Maintain reasonable, sustainable growth
Expansion into mission travel
Upgrade the agency’s e-commerce presence
Choose a GDS that best meets agency’s vision and goals
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Agency Objectives
Increase annual sales and expand locations
Use automation to increase productivity, streamline operations
Expand call center capabilities using state of the art technology
Efficient distribution of airline tickets
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Technology Internet Distribution Mid/Back Office Systems
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Amadeus Solutions
Executive
E-Commerce Technology,Services & Consulting
Operations
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Formal business operational analysis
Timely identification and plan for any required system development
Strong focus on efficient and effective integration process
Assessment of training and help desk requirements
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Provide quality service to ensure a smooth transition with minimal disruption to the customer’s operations
Quick increase of your operation’s productivity and efficiency levels
Four phases of implementation:
Training Migration Support Awareness
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Account Management: Post-implementation
Ongoing communications at all levelsGain high adoption and utilization levels Increase productivity, efficiency, and profitability
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