1
Centrex Technologies
2
Centrex TechnologiesYour Linen Management Technology Partner
Independent Software Developer and Integrator Based in Chicago (USA) Offices also in Manchester (UK) and Sydney (Aust) Operate Worldwide Specializing in Linen Management Technologies
Established 13 Years Fast Growing Customer Base
2000+ Sites Depend on Linenweb Daily Projects in USA, UK, Europe, Middle East and Australia
Significant R&D Investments Continuously Developing and Improving Systems Most R&D Done With Partner Customers
Private Company, Independently Owned
3
Linenweb®
Extensive Installed Base In USA, Australia, UK, Europe and Middle East
4
Linenweb Laundry System
Fully Internet Based Laundry Information System with a Fully Internet Based Laundry Information System with a comprehensive range of functionality that is low cost, comprehensive range of functionality that is low cost, quick to deploy, easy to use and supplied “turn-key”.quick to deploy, easy to use and supplied “turn-key”.
5
Linenweb Laundry Information System Comprehensive Range of Functionality
Electronic Order ManagementElectronic Order Management Multiple Pricing OptionsMultiple Pricing Options Invoicing, Stock Control, SchedulingInvoicing, Stock Control, Scheduling Route Management with HandheldsRoute Management with Handhelds Garment Processing and TrackingGarment Processing and Tracking Surgical Pack Processing and TrackingSurgical Pack Processing and Tracking Purchasing and Stock Management SystemPurchasing and Stock Management System Customer Information System (CRM)Customer Information System (CRM) Personalized Customer Internet PortalPersonalized Customer Internet Portal Laundry Maintenance + Fleet ManagementLaundry Maintenance + Fleet Management Laundry Best Practice BenchmarkingLaundry Best Practice Benchmarking Wide Range of Management ReportsWide Range of Management Reports Interface to Financials, CRM, Corp. AppsInterface to Financials, CRM, Corp. Apps Links with Customer Linen Mgt. System Links with Customer Linen Mgt. System Fully Internet Based Fully Internet Based Low Cost, Multi-lingual, Quick to DeployLow Cost, Multi-lingual, Quick to Deploy
6
Linenweb® Laundry System
Single Screen View of Total Laundry Work Single Screen View of Total Laundry Work in Progressin Progress
7
Touch Screens Linked With Internet for Touch Screens Linked With Internet for Fast Data Entry and Order CompletionFast Data Entry and Order Completion
8
Process Orders Quickly Using Full Process Orders Quickly Using Full Barcode Scanning Option Combined Barcode Scanning Option Combined With Auto Cart Design and Auto Cart With Auto Cart Design and Auto Cart
AllocationAllocation
9
Linenweb® Laundry Information System Surgical Pack Information and Tracking
Track and Manage your Surgical (OR) Packs with Linenweb :
Scan Controlled with Tracking by Barcode or RFID Scan in with Alerts Scan In and Out of Maintenance with Charge Options Scan in New Product Scan Out to Customer
Separate Processing Section for OR Packs Combine Pack Orders with Uniforms and Flat Linen for Single
Shipment Internet Portal for Customer Alerts Manage Pack Recipes On-line Detailed Information and History for each Component
Age, Number of Washes, Maintenance, Barrier Tests, Full History
Valuable Management Reporting Use by Dates, Article Aging, Recipes, Order Status + more
10
Linenweb® Laundry Information System Integrated Garment Management System
Integrated GarmentProcessing System
Cleaned Garmentsscanned out to be returned
to Customer. Returnscombined with any otherregular linen shipmentsscheduled for th same
customer that day.
New Garments scannedinto production.
Damaged/ worn orunrequired (employee
left) garments removedfrom production
Garments sent for maint./repair and return to production
when complete.Garments scanned out and in.
Soiled garmentsscanned in to
laundry for processing.
New Barcode Labelsprinted and allocated to
New Garments for releaseto production
New Barcode LabelsEither Configured inLinenweb Garment
System by Laundry or byCustomer via Internet
Portal
11
Linenweb® Laundry Information System Customer Information Management
The New Customer Info System Improves Customer Service:
Detailed Information and History for each Laundry Customer Site
Address, phone, email, www, fax Start date, anniversary date, free text details
Detailed Information and History for Customer Individuals Title, phone, email, cell, fax, search facility Free text for personal details
Detailed Contact Incident Records Type, Laundry Rep., Category, Free Text Details
Detailed Complaint Record and Tracking System Timestamp, Category, Free Text Details Action Steps, dates, closure record
Valuable Management Reporting Complaints, Rep Performance, Anniversaries
12
LinenwebLinenweb Route ManagementRoute Management
Download to Handheld for Route Download to Handheld for Route Management, Driver Instruction, Signature Management, Driver Instruction, Signature Capture, Receipt Print, GPS Directions and Capture, Receipt Print, GPS Directions and
Order UploadOrder Upload
13
Linenweb® Laundry Information System Customer Internet Portal
The New Customer Internet Portal Improves Customer Service: Separate Log-in for each Laundry Customer Global Messages from Laundry plus Individual Messages Customer can only see their own data – Controlled by Laundry Allows Customer to:
Enter Orders Remotely Upload Mobile Computers Modify Orders Remotely View Work in Progress Record Patient Census Reprint BOLs View and Print Invoices Run Reports Manage Employee’s Garments Send Garment Alerts to Laundry Run Selected Reports
14
LinenwebLinenweb®® Laundry Information SystemLaundry Information SystemCustomer Internet Portal
Customers can Manage and Track their linen locally and Customers can Manage and Track their linen locally and upload orders to laundry based on actual usageupload orders to laundry based on actual usage
15
LinenwebLinenweb MobileMobile Data Entry on the Move
Rugged Industrial Grade Mobile Computers with Barcode Rugged Industrial Grade Mobile Computers with Barcode Scanners for Remote Data Entry and WiFi UploadScanners for Remote Data Entry and WiFi Upload
16
Linenweb® Laundry Information System Multi-level System Password Controlled
Multiple laundries can be combined with access controlled through passwords and user groups
17
LinenwebLinenweb®® Laundry Information SystemLaundry Information SystemMaintenance and Fleet Management
Comprehensive Management and Tracking of Comprehensive Management and Tracking of Maintenance for Laundry Equipment and Vehicle Fleet Maintenance for Laundry Equipment and Vehicle Fleet
Maximizes Uptime and Boosts Plant PerformanceMaximizes Uptime and Boosts Plant Performance
18
Comprehensive User Training Either Comprehensive User Training Either On Your Site or Using Remote E-On Your Site or Using Remote E-
TrainingTraining
19
Linenweb® Hospital SystemsOptional Hospital Linen Management System
Advanced Linen Management and Tracking as a stand-Advanced Linen Management and Tracking as a stand-alone Hospital System or linked to laundryalone Hospital System or linked to laundry
20
Linenweb® Hospital SystemsOn-line Benchmarking System and Reports
Your own on-line Linen Management ConsultantYour own on-line Linen Management Consultant
21
Linenweb Consultancy ServicesBenchmark Against 500+ Hospitals
ICU Performance Benchmark - Hospital X
0
20
40
60
80
100
120
Total Weight Patient Days Weight perPatient Day
Total Cost Cost perPatient Day
ER Performance Benchmark - Hospital X
0
20
40
60
80
100
120
Total Weight Patient Days Weight perPatient Day
Total Cost Cost perPatient Day
OR Performance Benchmark - Hospital X
0
20
40
60
80
100
120
Total Weight Patient Days Weight perPatient Day
Total Cost Cost perPatient Day
Cath Lab Performance Benchmark - Hospital X
0
20
40
60
80
100
120
Total Weight Patient Days Weight perPatient Day
Total Cost Cost perPatient Day
22
Laundry Benchmarking ServicesAchieve Best Practice and Cost Optimization
Option to Benchmark in Real-time with Laundry Machine Option to Benchmark in Real-time with Laundry Machine Integration to Optimize Plant and Operator PerformanceIntegration to Optimize Plant and Operator Performance
23
VL schema
Our Unique Virtual Laundry System builds a software model of Our Unique Virtual Laundry System builds a software model of your laundry to allow laundry changes (new machines, process your laundry to allow laundry changes (new machines, process
changes etc) to be trialed before implementation so that the changes etc) to be trialed before implementation so that the best results are achieved with lowest riskbest results are achieved with lowest risk
24
Internet
Laundry PC1Laundry PC2
Laundry PC3
Laundry PC4
Laundry BenchmarkingServer
Hospital/Hotel/Casino 1 PC
Customer 2 PC
Customer 3 PC
Garment PC2
Linenweb Server Cluster
Linenweb® Laundry Information System Optimal Configuration
Route Management
Laundry MaintenanceManagement System
Garment PC1
Garment PC3
Laundry MachineryIntegration
Customer InternetPortal
Garment Processing System
OR Pack PC1
OR Pack PC2
OR Pack PC3
Surgical Pack System
Cart Packing
25
System Integration Services
Our Advanced Plant-wide Visualization and Machine Our Advanced Plant-wide Visualization and Machine Control Technology Streamlines Production Throughput Control Technology Streamlines Production Throughput
and Optimizes Total Laundry Plant Productivityand Optimizes Total Laundry Plant Productivity
26
Total Laundry Solutions : Integrated Module Overview
Third-Party Software ApplicationsFinancial software C.R.M. (Seibel, Saleslogix etc.) Salary administration
Connection to third-party software applications
Budgeting Module
Linenweb - TLS Laundry Benchmarking System
Real timeMaintenance Production Monitoring Client Specification Production
ScheduleLaundry Plantwide Visioning Systems
plc plc plc plc plc plc plc plc plc plc plc plc
pc pc pc pc
Linenweb Laundry Information System
Fol
ding
mac
hine
s
Tun
nelfi
nish
er
Wei
ghin
g so
iled
Han
ging
bag
s
Bat
ch w
ashe
r
Was
her
extr
acto
r
Lin
enw
eb C
ust
om
er S
yste
ms
Sor
ting
soile
d
Dry
ing
tum
bler
s
Sor
ting
clea
n
Iron
ers
Pac
king
Wei
ghin
g cl
ean
Pre
sses
Fol
ding
man
ual
Sor
ting
syst
em
27
Laundry System Integration Centrex Advantages as your Integration Partner
Worldwide Industry Experience
Software Development Experience
Best for Multi-Vendor Environment
Future Adds and Changes OK
Comprehensive 24x7 Support Services
Single Point of Responsibility
28
Linenweb® System Integration Services Total Laundry Integration Solution Benefits
Linenweb Total Laundry Integration Solutions can provide huge benefits for major cost areas:
Laundry Labor Cost Reductions up to 30%
Laundry Linen Replacement Cost Reductions up to 40%
Laundry Administration Cost Reductions up to 30%
Increased Laundry Plant Output up to 25%
Economic Model for Industrial Laundry Typical Cost Ratios
40%
15%
12%
10%
12%
2%5%
2%2%
Labour
Textiles
Administration
Depreciation
Transport
Maintenance
Energy
Water/effluent
Chemicals
Source: TSA UK 2005
29
Linenweb® Laundry Information System Wide-ranging Benefits Across Laundry Operations
Operational Benefits Better management of daily order
process Improved management of customer
stock levels Reduced production processing times Improved effectiveness of production
supervisors Better production – demand
interaction
Revenue Increases Improved control of shipping data
entry process Improved accuracy of critical data Reduction of duplication Wide range of pricing options
calculated fast & accurate Improved laundry cash-flow
Reduced Overhead Costs Reduction in linen replacement costs Reduced staff overtime and
production process costs Reduction in cart losses
Reduced Administrative Costs
Less paper, less duplication, less errors
Rapid invoicing, highly accurate with low effort
Management reports available instantly on-line
Integration with financial systems
Improved Customer Service On-line order entry Reduction in short deliveries Removal and recovery of stale
inventory Improved customer communications Reduction of disputed invoices
30
Linenweb Laundry Information System Extensive Range of Support and Consulting Services
24 x 7 Support and Technical Advice24 x 7 Support and Technical Advice
Chicago BasedChicago BasedUser TrainingUser Training
On-site or E-TrainingOn-site or E-TrainingRefresher Training on DemandRefresher Training on Demand
Laundry and Hospital BenchmarkingLaundry and Hospital BenchmarkingBest Practice DatabasesBest Practice DatabasesOptional Consulting Services To ImplementOptional Consulting Services To Implement
System InterfaceSystem Interface Financials, CRM, Corporate AppsFinancials, CRM, Corporate Apps
Laundry Equipment IntegrationLaundry Equipment IntegrationReal-time System Data CaptureReal-time System Data CaptureInterface Design, InstallationInterface Design, InstallationIntegration with Orders and Visioning Systems Integration with Orders and Visioning Systems Real-time Best Practice BenchmarkingReal-time Best Practice BenchmarkingCustom Reports and AlertingCustom Reports and Alerting