1. Written communication = Verbal communication? 2. Define
euphemism? Equivocation? 3. Difference between connotative and
denotative meaning? 4. In the communication process, the sender
_______________ a message, while the receiver ________________ the
message. a. Decodes, encodes b. Encodes, decodes c. Decodes,
decodes d. Encodes, encodes
Slide 2
Chapter 5 Recap/Lecture
Slide 3
One cannot NOT communicate (aside from grammatical issues )
What does this mean? Communication = transactional
Slide 4
Communicating without words Plays role in communicating
effectively Helps with conversation management Intentional and
unintentional Consciously and unconsciously (largely the latter)
Shared meaning
Slide 5
Often ambiguous More believable than verbal communication May
conflict with verbal communication Mixed messages Can be used to
regulate and adapt to conversation Interaction adaption theory (for
the latter)
Slide 6
Culture Gender Age Context
Slide 7
Visual-Auditory Codes Contact Codes Place and Time Codes
Slide 8
Body Movement (Kinesics) Body Orientation Gestures Delivery
Citing Seeking Turn http://www.youtube.com/watch?v=iA3QNM5eKNw
Slide 9
Physical Appearance Physical Characteristics Level of
attractiveness Body artifacts (e.g. jewelry, tattoos, body
piercings) Examples Consider interacting with this person
(interpersonal/impersonal communication) Think about your
willingness to date interview work with on a project hang out with
.trust approach
Slide 10
Slide 11
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Facial Communication Eye Contact Facial Expressions Smiling
Voice (Paralanguage) How you say it Vocal qualities Pitch, rate,
volume, tempo, pronunciation, etc Vocal distractors ums, uhs, ehs
Vocal characterizers Crying, laughing, whining, muttering, etc.
Silence http://www.youtube.com/watch?v=jI4OCSYXPHM
Slide 13
Touch = Haptics Functions of touch Positive Playful Control
Ritualistic Task Hybrid Accidental
Slide 14
Space = Proxemics Personal space How do we protect our personal
space? Territoriality/Territorial Markers Distance Personal,
intimate, social, or public How do we respond if our space is
violated? Expectancy Violation Theory
Slide 15
The Environment (e.g. color, lighting, room design) What do
these colors usually communicate? Red Black Green Blue Pink Time
(Chronemics) Late to your first date? Late to dinner with your best
friend? Late to meeting with professor?
Differences between men and women, in terms of nonverbal
communication? Your thoughts? http://www.youtube.com/watch?v=Gz-
kykWD0a0 http://www.youtube.com/watch?v=Gz- kykWD0a0
Slide 19
What about in different settings? (Focus on INTERPERSONAL
communication) Workplace? Church? Dance club? Are dance moves
examples of nonverbal communication? What do they communicate in
interpersonal communication?
http://www.youtube.com/watch?v=D7sRVSA-Nss (43:07 mark)
Slide 20
Slide 21
Understand the relationship between verbal and nonverbal
communication Be tentative with your interpretations Avoid
nonverbal distractions Remember the role of context in nonverbal
communication Pay attention to your own nonverbal behaviors Ask
others about your nonverbal communication Application Exercise
Slide 22
How difficult would it be to understand a full message by only
observing nonverbal communication?
http://www.youtube.com/watch?v=VSJHdQMajfE
http://www.youtube.com/watch?v=VSJHdQMajfE How difficult would it
be to communicate without nonverbal communication? ACTIVITY!!! Lets
play TABOO!
Slide 23
Which was more difficult? Communicating without verbal or
without nonverbal? Explain. What did the two activities teach you
about the importance of both nonverbal and verbal communication?
Nonverbal communication happens even when you are sitting at your
desk. What do you feel you communicated in class this week (through
your nonverbal communication)? Was this intentional? What are you
communicating today with your attire? Was this intentional? How do
each impact others perceptions of you?
Slide 24
Have a conversation with someone about any topic. Record
yourself. Review the video. Evaluate your use of nonverbal
communication. What messages were you trying to convey? Did you
communicate what you wanted? Were you surprised? Must factor in
textbook terminology; minimum of 2 paragraphs1 st, explain
nonverbals; 2 nd, evaluate nonverbals If you dont have a camera
phone, ask the person to evaluate your nonverbal communication
(after your conversation). For example, ask: Was I supportive? Was
I accommodating?