8/3/2019 19236242 Marketing Levis
1/48
ACKNOWLEDGEMENTSACKNOWLEDGEMENTS
Primarily thanking ALLAH Almighty for giving us such a bright opportunity to learn and polish our
extravagant abilities.
8/3/2019 19236242 Marketing Levis
2/48
TABLE OF CONTENTSTABLE OF CONTENTS
AcknowledgmentsAcknowledgments
Executive SummaryExecutive Summary
IntroductionIntroduction
HistoryHistory
Market segmentation, targeting andMarket segmentation, targeting andpositioningpositioning
Marketing mixMarketing mix
-Product-Product -Price-Price
-Place-Place
-Promotion-Promotion
SWOT analysisSWOT analysis
ConclusionsConclusions RecommendationsRecommendations
8/3/2019 19236242 Marketing Levis
3/48
EXECUTIVE SUMMARY:EXECUTIVE SUMMARY:
8/3/2019 19236242 Marketing Levis
4/48
INTRODUCTION:INTRODUCTION:
Levi Strauss & Co. (LS&CO.) is one of the world's largest brand-name apparel marketerswith sales in more than 110 countries. There is no other company with a comparable global presence in the jeans
and casual pants markets. Today, the Levi's trademark is one of the most recognized in the world and isregistered in more than 160 countries. The company is privately held by descendants of the family of Levi Strauss.
Shares of company stock are not publicly traded.
The company employs a staff of approximately 8,850 people worldwide, including approximately 1,000 people at
its San Francisco, California headquarters. Levi Strauss & Co currently makes jeans in approximately 108 sizesand 20 finish fabrics. With 2007 net sales of $4.1 billion, the company is committed to building upon strong
heritage and brand equity as they position the company for future growth.
8/3/2019 19236242 Marketing Levis
5/48
BRANDS:BRANDS:
The products of Levi Strauss & Co are sold under three brands:
Levi's:Levi's: Since their invention in 1873, Levi's jeans have become one of the most successful and widely
recognized brands in the history of the apparel industry.
DockersDockers :
Dockers brand, which pioneered the movement toward business casual, has led the U.S.khaki category since the brand's 1986 launch, and is now available in numerous countries.
Levi Strauss Signature:Levi Strauss Sig
nature:
In 2003 the launch of the Levi Strauss Signature brand, giving value consumers high-quality and fashionable clothing from a company on
which the consumers trust.
DIVISIONS:DIVISIONS:
Levi Strauss & Co. is a worldwide corporation organized into three geographic divisions:
8/3/2019 19236242 Marketing Levis
6/48
Levi Strauss, North America (LSNA)Levi Strauss,
North America (LSNA) Based in the San Francisco headquarters
Levi Strauss Europe (LSE)Levi Strauss Europ
e (LSE)
Based in Brussels
Asia Pacific Division (APD)Asia Pacific Division (APD)
Based in Singapore
Levi Strauss & Co.'s Asia Pacific Division is comprised of subsidiary businesses, licensees and distributorsthroughout Asia Pacific, Middle East, Africa and Latin America. The Division sources, manufactures and
markets Levi's, Dockers, and Levi Strauss Signature products through 14 affiliates. The company employs
approximately 2,500 talented people working together to ensure that the apparel brands are leaders in this part ofthe world. The division is comprised of both wholly owned-and-operated businesses, licensees and distributors
throughout Asia and the Pacific including Pakistan.
COUNTRIES:COUNTRIES: Levi's brand of products are sold in 49 countries, Dockers brand in 31 countries and our Levi
Strauss Signature brand in 4 countries:
Asia Pacific:Asia Pacific: Australia, Bangladesh, Brunei, China, Guam, Hong Kong, India, Indonesia, Japan, Korea, Malaysia,New Zealand, Pakistan, the Philippines, Singapore, Sri Lanka, Taiwan and Thailand.
Middle EastMiddle East:Bahrain, Israel, Jordan, Kuwait, Oman, Qatar, Saudi Arabia and United Arab Emirates
Africa:Africa: Angola, Botswana, Mozambique, Namibia and South Africa.
Latin America:Latin America:
8/3/2019 19236242 Marketing Levis
7/48
Argentina,
Belize,
Brazil, Colombia, Costa
Rica, El
Guatemala, Honduras, Nicaragua, Panama, Paraguay, Peru, Uruguay and Venezuela
VALUES:VALUES:
Levi Strauss & Co. has four major core values. These are -Empathy
8/3/2019 19236242 Marketing Levis
8/48
-Originality
-Integrity
-Courage
Levi Strauss & Co. says,
OurOurcorporate values -- empathy, originality, integrity and courage -- are the foundation of our company andcorporate values -- empathy, originality, integrity and courage -- are the foundation of our company anddefine who we are. They underlie how we compete in the marketplace and how we behave.define who we are. They underlie how we compete in the marketplace and how we behave.
MISSION STATEMENTMISSION STATEMENT
The mission of Levis Strauss & Co. is to sustain responsible commercial; success as a global marketing company
of branded apparel.
We must balance goals of superior profitability and return on investment, leadership market positions, and
superior products and services. We will conduct our business ethically and demonstrate leader ship in satisfying
our responsibilities to our communities and to society. Our work environment will be safe and productive and
characterized by fair treatment, teamwork, open communications, personal accountability and opportunities for
growth and development.
8/3/2019 19236242 Marketing Levis
9/48
ASPIRATION STATEMENT :ASPIRATION STATEMENT :
They want a company that make them proud of and committed to, where all employees have an opportunity to
contribute, learn, grow and advanced based on merit, not politics or background. They want their people to feel
respected, treated fairly, listened to and involved. Above all, they want satisfaction from accomplishments and
friendships, balanced personal and professional lives, and to have fun in our endeavors.
VISION STATEMENT:VISION STATEMENT:
When LS & Co. describe the future of Levi
they are talking about a building on the
foundation they have inherited: affirming best
of their Companys tradition, closing
gaps that may exist between principles and
practices and updating some of their values
to reflect contemporary circumstances.
8/3/2019 19236242 Marketing Levis
10/48
HISTORYHISTORY
Today, the Levis brand is an authentic American icon, known the world over. Levi Strauss started it 150 yearsago & forever earned a place in history. In 1847, Levi Strauss, his two sisters & mother sailed for America where
they joined half-brothers Jonas & Louis in New York. Levi joined their dry goods business. In 1853, Levi sailed to
San Francisco to join dry goods business and started selling clothing, bedding & linen to small stores inCalifornia.
In 1902, Levi died and his two nephews inherited the business. In 1910s, LS&CO. received Blue Ribbon
highest award for waist overalls in Panama. One-piece garment for women was introduced to work and play. In1930s, the Great Depression stroke & demand for Levis jeans, shirts and jackets declined.
.
In 1991, the first original Levis store was opened in United States. In 1994, Dockers brand was introduced in Europe. It launched its first website in 1995.In 1996; it introduced its Slates brand, a new style for men
wearing. In 1999, classic 5 pocket pants were reinvented.
In 2000, LS&CO. introduced Levis engineered jeans TM, the reinvention of jeans for the new generation. It
named No. 2 for Americas best companies for minorities. In 2003, it celebrated its 150th anniversary of itsfounding and 130th anniversary of invention of blue jeans.
8/3/2019 19236242 Marketing Levis
11/48
Products, Positioning, and MarketProducts, Positioning, and Market
SegmentationSegmentation
Advertising professionals realize that the heart of any campaign is the product and the position it holds in people's
minds. Products and their brand names are newsmakers themselves. Understanding the complexities of a brand
identity and its position is no easy task.
One of the most controversial areas of product concepts is the brand extension. A new product gets to share the
name of an older, established brand. Early theorizing suggested that brand extensions would sap market cloutfrom the established product, but these fears proved groundless. Today brand extensions occur not only within the
company, but companies are licensing their brand names to all kinds of products in the hope of increasing brand
awareness.
SCANNING THE MARKETING ENVIRONMENTSCANNING THE MARKETING ENVIRONMENT
8/3/2019 19236242 Marketing Levis
12/48
Like other successful companies, Levis also has realized that the marketing environment presents a never-ending series of opportunities and threats. The major responsibility for identifying significant changes in the
macro environment falls to a companys marketers. More than any other group in the company, the marketingmanagers of Levis are the trend trackers and opportunity seekers.
Many opportunities are found by identifying trends (directions or sequences of events that have somemomentum and durability) and mega trends (major social, economic, political and technological changes thathave long-lasting influence).
Within the rapidly changing global picture, the marketers of Levis are monitoring the following six majorEnvironmental Forces:
Demographic Environment
Economic Environment
Natural Environment
Technological Environment
Political-Legal Environment Social-Cultural Environment
Market SegmentationMarket Segmentation
Market segmentation is the selection of groups of people who will be most receptive to a product. The mostfrequent methods of segmenting include demographic variables such as age, sex, race, income, occupation,
education, household status, and geographic location; psychographic variables such as life-style, activities,interests, and opinions; product use patterns; and product benefits. Much segmentation involves combinations
of these methods. No matter how segments are defined, however, they are characterized by considerable
change over time. The readings in this section exemplify areas of rapid change.
BASIS OF MARKET SEGMENTATIONBASIS OF MARKET SEGMENTATION
Demographic Segmentation
8/3/2019 19236242 Marketing Levis
13/48
Geographic Segmentation
Psychographic Segmentation
Behavioral Segmentation
Target Market:Target Market:
501 JEANS targets its market by evaluating the wants of customers. Mostly
Levis targets its market among the following classes:
Upper Class
Upper Middle Class
Target Market Strategy:Target Market Strategy:
Target market strategy adopted by Levis is basically on having long-term
relations with their customers and to provide them with better product.
Benefits of Segmentation:Benefits of Segmentation:
Levis has got customer oriented approach by segmentation.
Company is promoting its products effectively within segments by print media as well as
electronic media, e.g. Newspapers, Signboards, Television commercials, Internet, etc.
Company is providing their customers with stylish better quality and different product keeping in
view its cost.
Conditions for effective segmentationConditions for effective segmentation:
501 JEANS is fulfilling the conditions for effective segmentation.
8/3/2019 19236242 Marketing Levis
14/48
Segments are strong enough to make profit.
Segments of company are measurable.
Limitation of Segmentation:Limitation of Segmentation:Because of segmentation, Levis faces some limitations.
Lack of awareness in middle class.
Company has to pay extra cost for multi-advertisement.
In Pakistan they have to face several Cultural Barriers.
Marketing Research:Marketing Research:
According to Levis marketing logistic manager, their company conducts a research to know
Whats in trend?
What are the needs of customers?
Sources of DataSources of Data:
Levis gathers data from both primary and secondary sources. Secondary data is already available in the
company. To gather primary data, they organize radio shows and music concerts by sponsoring.
8/3/2019 19236242 Marketing Levis
15/48
MARKETING MIX:MARKETING MIX:
The marketing mix is the set of marketing tools the firm uses to pursue its marketing objectives in the targetmarket. Marketing-mix decisions must be made for influencing the trade channels as well as the final consumers.
McCarthy classified these tools into four broad groups that he called the four Ps of marketing: product, price,
place and promotion.Note that the four Ps represent the sellers view of the marketing tools available for influencing buyers.
Marketing
mix
8/3/2019 19236242 Marketing Levis
16/48
Product Place
Product variety Channels
Quality CoverageDesign Assortments
Features Locations
Brand name InventoryPackaging Transport
Sizes Prices PromotionServices
Warranties List price Sales promotion
Returns Discounts Advertising Allowances Sales force
Payment period Public relationsCredit terms Direct marketi ng
PRODUCT:PRODUCT:Product means set of tangible and intangible attributes which may include packaging, color, price, quality and
brand plus the sellers services and reputation. A product may be a place, service, good or promotion.
BRANDSBRANDS
Brand is a name, term, sign, symbol or design that adds value to the products. LS & CO. earns remarkable
revenues throughout the year coz its products are considered to be the worlds largest quality products.
Targetmarket
8/3/2019 19236242 Marketing Levis
17/48
LS & CO. is basically divided into 3 sub brands i.e. Levis, Dockers and Levis Strauss Signature. All the three
brands are providing different quality products.
LEVISLEVIS
Invented in 1873, Levi's jeans are the original, authentic jeans. They are the most successful, widely recognized
and often imitated clothing products in the history of apparel. Levi's jeans have captured the attention,imagination and loyalty of generations of diverse individuals.
As the inventor of the category, the Levis brand continues to define jeans
wear with widest range of products available from quintessential classics,such as the famous Levi's501 Original jean to favorite fits and styles in
our Red Tab and Levi's Premium collections.
DOCKERSDOCKERS Launched in 1986 in the United States, Dockers brand products andmarketing played a major role in the creation of a new apparel category
for men's pants and the shift to casual clothing in the workplace.
Dockers Khakisquickly becamethe No. 1 khaki pant brand in the UnitedStates .
In 1988, the brand launched Dockers for Women, a
feminine interpretation of Dockers brand apparel. The line
offers fashionable tops, dress and casual pants and a full rangeof accessories designed to fit a variety of different body
types and sizes. Today, the Dockers brand hasexpanded to more than 50 countries in every region of the
world with a complete assortment of stylish and
innovative products including a full line of tops, footwear, outerwear and accessories for a broad range
of consumers
LEVIS STRAUSS SIGNATURELEVIS STRAUSS SIGNATURE
8/3/2019 19236242 Marketing Levis
18/48
The Levi Strauss Signature brand was launched in 2003 exclusively for consumers who shop in the mass
channel. The brand gives value-conscious consumers access to high-quality, affordable and fashionable jeans
wear from a company and name they trust.The Levi Strauss Signature brand includes a collection of denim and non-denim pants, shirts, skirts and jackets
for men, women and children all designed with the high quality.
PRODUCT ATTRIBUTESPRODUCT ATTRIBUTES
Products are usually considered to be the No.1 factor contributing towards building goodwill of a firm. A product
should be unique, durable, reliable, comfortable and economical. Following are some of the basic attributes of
LS&CO.S products
Variety
Features
Design
Color
Size
VARIETYVARIETY
Levis products today are perceived by many as a symbol of youth, freedom, confidence, individualism,independence & comfort. LS & CO. provides a wide variety of products including :
JEANSJEANS
Levis jeans have been present at nearly every pivotal moment in history and culture for the past 150 years.
8/3/2019 19236242 Marketing Levis
19/48
SHIRTSSHIRTS
COTTON PANTSCOTTON PANTS
8/3/2019 19236242 Marketing Levis
20/48
ACCESSORIESACCESSORIES
BELTSBELTS
8/3/2019 19236242 Marketing Levis
21/48
SUNGLASSESSUNGLASSES
WALLETSWALLETS
8/3/2019 19236242 Marketing Levis
22/48
LADYS BAGSLADYS BAGS
JACKETSJACKETS
8/3/2019 19236242 Marketing Levis
23/48
SHOESSHOES
Business Casual shoes and Casual shoes are offered by Dockers both for men and for
women
FEATURES:FEATURES:
http://www.us.dockers.com/spr05a/dockers/prod/d_prod.jsp?FOLDER%3C%3Efolder_id=2534374305314125&bmUID=1122055831587http://www.us.dockers.com/spr05a/dockers/prod/d_prod.jsp?FOLDER%3C%3Efolder_id=2534374305314194&bmUID=11220544550588/3/2019 19236242 Marketing Levis
24/48
Features are competitive tools that differentiate the companys products from its competitors products.Following are some of the main and distinctive features of Levis products.
Comfort
Levis jeans and other products are comfortable enough to be worn even at the times of protest, war,cultural revolution, relative peace and pure fun.
Durability
The two figures on the patch of Levis jeans
with whips in hand pulling in opposite directions, yet the jeansremain intact; symbolize the strength and durability of the Patent
riveted clothing.
Style
Clothing means more than just fabric, thread and rivets. To clothe
oneself means to put on something that symbolizes who you are. Levisjeans are available in different styles for men and women.
8/3/2019 19236242 Marketing Levis
25/48
LEVIS PORTFOLIO ANALYSISLEVIS PORTFOLIO ANALYSIS
Levis corporate strategy involves a number of businesses, so managers can manage this collection or portfolio of
businesses by using a corporate portfolio matrix.
BCG MatrixBCG Matrix
A strategy tool that guides resource allocation decisions on the basis of marketshare and growth rate of SBUs.
Boston Consulting Group introduced the idea of BCG matrix that an organizations businesses could be evaluated
and plotted using a 2*2 matrix to identify which ones offered high potential and which ones were a drain onorganizational resources.
Horizontal Axis:
The horizontal axis represents market share which is evaluated as low or high.
Vertical Axis:
The vertical axis indicates anticipated market growth which is also evaluated as low or high.
CATEGORIESCATEGORIES
Based on its evaluation, the LS & CO.s businesses are placed in the following:.
8/3/2019 19236242 Marketing Levis
26/48
STARS (High Growth, High Market Share)STARS (High Growth, High Market Share)
Stars include the businesses which are in a fast growing market and hold a dominant share of that market.
Dockers come under the head of stars as it is the major source of income for thecompany.
CASH COWS (Low Growth, High Market Share)CASH COWS (Low Growth, High Market Share)
Businesses in this category generate large amounts of cash, but their prospects for furure growth are limited.The women apparels has got a low growth and high market share so it comes under the Cash Cows head
QUESTION MARKS(High Growth, Low Market Share)QUESTION MARKS(High Growth, Low Market Share)
These businesses are in an attractive industry but hold a small market share percentage.
Levis jeans come under the head of question marks with respect to Pakistan.
8/3/2019 19236242 Marketing Levis
27/48
PRICE:PRICE:It can be simply defined as:
The currency value charged to a Client by the company for a product or service.
Is one of the most important elements of the marketing mix, as it is the only mix, which generates a turnover forthe organization. The remaining 3p's are the variable cost for the organization. It costs to produce and design a
product, it costs to distribute a product and costs to promote it.
List Price:
Our all products are sold at listed price, which are settled by the Levis
Company (Singapore). There is no discount to offer.
Credit Sales: We also deal with credit sales, but we dont
overcharges to the customers, we pay it our self to the bank (3 %).Products are only sold for cash or on credit cards
Discount: We dont give the discount to our customers, even to the
employees of the Levis. Our prices are fixed.
Payment Period & CreditTerms:
Payment Period & Credit Terms aresettled by the company.
Price Determination:
8/3/2019 19236242 Marketing Levis
28/48
During the determination of the price company not considered the competitors, but the
standard that is used is considered
.
Our price is influenced by the following factors:-
Cost of the product
Affordable for the target market
Demand of the product
Uniqueness and innovative features of the products
Competitors:We are much proud to say with surety that our products completely satisfy our consumers, thats why we
dont face much competition in our business. But yet there are some competitors e.g.
Pepe Jeans
Leeds (US Apparels)
GAAP Jeans
Cambridge
Our prices are not influenced by the competitors.
Such a stuff, design and fashion which dont have the enough sales are recall back to the company.
Again company issues this stuff to their own outlets for sale at discount prices at 14 August.
8/3/2019 19236242 Marketing Levis
29/48
PLACE:PLACE:
Placement objectives:-.Placement objectives:-.
To equalize the demand and supply of products at all places.
To provide desired products at proper place.
To fulfill the requirements of every locality according to the taste of the people.
To increase the brand equity by reaching every corner of the world.
Channels:-Channels:-Channels of Distribution:
LEVIS distributes JEANS by the Channel Members that is through retailer
and wholesalers. Retailers:
HKB: Defence, Liberty Market , Mall Market
Raja Sahib, Link Road
8/3/2019 19236242 Marketing Levis
30/48
Pace, Gulberg
Sheikh Innayat Ullah, Anarkali
Strategy:Strategy:
Levis Strategy for Choosing channels is according to Product: Mostly Levis is limited to his wholesalers, because
the unit value is high and cost related issues occur.
Location:-Location:-
As mentioned earlier the Levi's brand of products are sold in 49 countries, Dockers brand in 31 countries and
our Levi Strauss Signature brand in 4 countries:
COUNTIRES:COUNTIRES:These countries are Australia, Bangladesh, Brunei, China, Guam, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, New
Zealand, Pakistan, the Philippines, Singapore, Sri Lanka, Taiwan , Thailand.
Bahrain, Israel, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates Angola, Botswana,Mozambique, Namibia , South Africa. Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador,
El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay, Peru, Uruguay and Venezuela.
PAKISTAN:PAKISTAN:In Pakistan it operates in the following cities:-
Lahore, Fasilabad, Islamabad, Karachi, Multan, Peshawar, Rawal pindiand Sialkot.
In Pakistan there are total 24 outlets. 10 in Lahore, 1 in Faisalabad, 1
in Islamabad, 7 in Karachi ,1 in multan,2 in Peshawar, 1 in Rawal pindiand 1 in Sialkot.
1. LAHORE OUTLETS :
8/3/2019 19236242 Marketing Levis
31/48
2. FAISALABAD OUTLETS:
ISLAMABAD OUTLETS:-
KARACHI OUTLETS:-
MULTAN OUTLETS:-
PESHAWAR OUTLETS:-
RAWALPINDI OUTLETS:-
SIALKOT OUTLETS:-
STRATEGIES:STRATEGIES:
LS & CO. placed its products according to followingstrategies.Placing according to Class and Attributes:
LS & CO. Positioned its products according to different classes and
genders.
Placing according to Competitors:
LS & CO. Keep in mind the price and quality of the products and try to make its products better.
Placing according to Price and Quality:
LS & CO. introduces best quality at different prices to its clients.
Placing according to Technology:LS & CO. has tried to build its image as an innovator by
coming in Pakistan with their Jeans having new and latest style and look
8/3/2019 19236242 Marketing Levis
32/48
PROMOTION:PROMOTION:
Promotion objectives:Promotion objectives:
o To inform, persuade and remind the potential customers about its products
o Increase awareness and build primary demand
o To build strong brand equity.
o Build Companys image as innovator.
o To create bonds between public and Levi Strauss by helping the people.
o To create the importance of its products
SalesSales
promotion:-promotion:-
For the promotion of sales Levi Strauss & Co. adopt a very effective but comprehensive strategy. Levis pays
attention to the publicity of its products. The major source of promotion of levis is done by creating public
relations. The sales promotion of LEVIS targets the end consumers. Since the Levis JEANS are in growth stagein Pakistan, therefore, the promotional strategy is based on persuading of prospective buyers.
8/3/2019 19236242 Marketing Levis
33/48
Levis uses the following promotional strategies to promote its product.
Personal selling
Personal selling by the representative of the organization takes place face to face with final consumers.
Mass Selling
Levis does mass selling to inform a bulk of persons by advertising.
Advertising:-Advertising:-
The type of advertising used by LEVIS.
Competitive advertising
The advertisement given by the LEVIS stresses on the demand of the product and enhancement of its features.
Institutional advertising
Levis uses institutional advertising to promote companys image by saying
Many Copy the Red Tab No One can copy the Origina
Advertising mediums:-Advertising mediums:-
The advertising media used by the company are
Television
Fashion Magazines , Newspapers
Internet.
Bill boards ,banners etc
8/3/2019 19236242 Marketing Levis
34/48
Television & Radio:
Advertisements of Levi Strauss & Co. are very innovative and eye-catching. Buyers are attracted towards theproduct. The advertisements are placed at the international level.
Fashion Magazines & Newspapers:
For fashion magazines and newspapers LS&Co. is a target due to its grand brand equity ,it has become a
benchmark for all the others to follow. The newspaper gives a coverage to the social events in which LS &Co takes
part with great interest. Whereas fashion magazines are always dealing with the gorgeous models working withLS& Co and the unique outfits of the models
Internet.:-
Levis provides up-to-date information to their customers through electronic media i.e. from their websit
Billboards & banners:-
Billboards and banners are also used for the advertisement purpose.
8/3/2019 19236242 Marketing Levis
35/48
Sales force:-Sales force:-Levis holds a very big sales department as it is working in many countries.
Level of Distribution Intensity:
Levis is using selective but intensive distribution level for the distribution of its products . For example in
Pakistan Levis has opened its outlets, sales offices and sales branches in major cities like Lahore, Islamabad and
Karachi.
Sales Offices and Sales Branches:
Sales offices for Levis act as a display center for their Products from where the customers can get information
about latest designs and up to date fashion introduced. While the actual sale of the products take place at the sales
outlet of the company.
Public relations:-Public relations:-
The sales promotion of LEVIS also includes such activities as event sponsorship.Levi Strauss & Co. says ,
Our corporate values enable our vision of the future and reflect the legacy of our founder, LeviStrauss, who devoted substantial time and resources to charitable and philanthropic activities.
GUIDING PRINCIPLES:GUIDING PRINCIPLES:
There are three guiding principles present behind the global giving programs :-
8/3/2019 19236242 Marketing Levis
36/48
-The first is a belief in empowerment - the right of women and youth to identify their needs and to participate in
solving problems that affect them.
-The second is a resolve to address social biases and their impact on youth and women whether due to racism,
xenophobia, sexism, homophobia or HIV/AIDS status.
-The third is a commitment to work collaboratively with other funders and to encourage joint efforts by our
grantees.
ISSUES:ISSUES:
These principles are applied to two interrelated issues:
Preventing the Spread of HIV/AIDS
In 1985 the Levi Strauss Foundation became the first U.S. corporate foundation to address this epidemic, and has
since contributed more than $26 million to organizations in more than 40 countries. The Foundation andcompany-supported programs seek to prevent the spread of HIV/AIDS
Increasing Economic Development and EducationOpportunities
To alleviate poverty, individuals must have access to resources and possess the skills to acquire and managefinancial assets -- yet youth and women continue to struggle against social norms and financial institutions that
limit this type of access and discourage education and training. Focusing specifically on indigent women andyouth (age 10 to 25).
8/3/2019 19236242 Marketing Levis
37/48
For Example
1. Philanthropy includes a focus on strengthening workers' rights and ultimately improving working andliving conditions in communities where third-party contractors make LS&CO. products. The Levi Strauss
Foundation provides innovative "sourcing" grants to local, regional or global nonprofit organizations
2. LS & Co. s commitment to equal employment opportunity and diversity pre-dates today's programsand began in the 1940s when factories were desegregated in California.
3. For the past four years, LS &Co has been ranked as one of "America's 50 Best Companies forMinorities" .
4. In 1991, LS &Co became the first worldwide company to establish a comprehensive ethical code ofconduct for manufacturing and finishing contractors working with the company
5. In 2003, LS &Co received the Corporate Philanthropy Award for our leadership in giving andvolunteering in san Francisco area.
6. In 2000, LS &Co inaugurated Volunteer Day at San Francisco headquarters and have since expandedit beyond the United States and Canada to include sites throughout Latin America and Asia. In 2004,
employees volunteered more than 50,000 hours to charitable organizations around the world andprovided $1 million in philanthropic support to local nonprofit groups
7. In 1998, LS &Co received the U.S. President's Ron Brown Award for Corporate Leadership foroutstanding achievements in employee and community relations. LS &Co was recognized for creating
Project Change, an initiative of the Levi Strauss Foundation that combats institutional racism.
8.In 1968, LS &Co pioneered an employee volunteer effort called "Community Involvement Teams" or
CITs. There are now 78 CITs worldwide.
9.LS &Co has played a leadership role in educational programs and policies regarding AIDS in the
workplace
10.LS &Co have made more than $27 million in grants for AIDS care and prevention. in the last twodecades and have received numerous awards and recognition for our efforts to combat the HIV epidemic.
8/3/2019 19236242 Marketing Levis
38/48
Funding:-Funding:-The philanthropic funding is divided into two categories:
The Levi Strauss Foundation
The Foundation is an independent legal entity that provides grants to community-based organizations working tocreate meaningful social change. The Levi Strauss Foundation funds programs worldwide where LS&CO. has a
business presence and gave approximately $10 million in 2004. The Foundation also funds disaster relief efforts,makes charitable donations to organizations where employees volunteer, matches cash donations by employees to
local charitable organizations, provides grants to community organizations located in LS&CO.'s sourcing
communities, and funds college scholarships for the dependents of LS&CO. employees
Employee Community Involvement
Our employees are a big part of how we give back to our communities -- we invest in what is important to them.We encourage employees globally to give back to their communities through employee-led Community
Involvement Teams and through the sponsorship of an annual volunteer day.
8/3/2019 19236242 Marketing Levis
39/48
The Levi Strauss Co. & Foundation:The Levi Strauss Co. & Foundation provides grants to local, regional or global nonprofit organizations. The grant
areas are divided into two:
1) Core GrantsThe core grant includes the following:
Corporate Social ResponsibilityEconomic & Educational Opportunities
HIV / AIDS
2) Non-Core Grants
Animals
Arts & CultureCivic
Disaster ReliefEnvironment
Food, Shelter & Emergencies
Health & Human ServicesHoliday Grants
Recreation & AthleticsYouth Empowerment
Employee Community Involvement:Employee Community Involvement:
LS&CO.'s Employee Community Involvement program has been an integral part of the corporate social
responsibility efforts for more than 35 years, and offers employees and retirees a variety of ways to get involved.
LS&Co encourages employees around the world to join one of the 72 Community Involvement Teams (CITs).
Founded in 1968, CITs are company-sponsored and employee-led groups that partner with local charitableorganizations to identify needs, plan activities, and create volunteer and donation opportunities for LS&CO.
employees and retirees. They also help to raise awareness among employees about important issues in their
communities.
In 2000, LS&CO. inaugurated Volunteer Day at the San Francisco headquarters and has since expanded it tomore than 40 locations in the U.S., Canada, Latin America, Asia and Europe. On Volunteer Day, LS&CO.
8/3/2019 19236242 Marketing Levis
40/48
employees engage in a variety of community activities ranging from painting murals at schools to planting
gardens at community centers.
LS&Co : A Leader in Social work
In 1991, we became the first multinational company to establish a comprehensive ethical code of conduct formanufacturing and finishing contractors working with the company. This code, known as the Global sourcing
and Operating Guidelines, directs business practices, such as fair employment, worker health and safety, andenvironmental standards, among others.
We also work with nongovernmental organizations (NGOs) for input and recommendations to improve ourworldwide internal monitoring process. For example, we participate in the Ethical Trading Initiative (ETI)
8/3/2019 19236242 Marketing Levis
41/48
Red Tab Foundation: We Share A Common Thread
The Red Tab Foundation (RTF) is a unique nonprofit organization that assists Levi Strauss & Co. (LS&CO.)
employees and retirees who are unable to pay for life's basic necessities due to unexpected emergencies. RTF
provides financial assistance, education and preventative programs to help individuals in their own efforts to
maintain their financial, physical and emotional health. Founded in 1981 by Jerry O'Shea, a former LS&CO.sales manager and marketing executive.
The Red Tab Foundation's overarching goal is to
"strengthen the lives of its core clients and their families through economic assistance andempowerment."
STRATEGIES:STRATEGIES:
The Foundation's efforts to accomplish this goal are guided by two key strategies:
(1) Providing eligible participants with a financial safety net.
(2) Enhancing economic self-sufficiency via financial literacy and asset-building programs.
The foundation received national attention for programs in both of these areas when it was featured in a 2004
National Public Radio broadcast regarding innovative services for hourly wage earners.
Global Financial Safety NetGlobal Financial Safety Net
Funded by LS&CO. employees to help fellow employees and retirees in need, the Red Tab Foundation puts
food on the table and provides shelter and other basic necessities when individuals have nowhere else to turn.
During the years 1990-2004, the foundation provided more than 5,750 LS&CO. associates with grants totaling
over $5.3 million.
Financial Literacy and Asset-Building Programs:Financial Literacy and Asset-Building Programs:
In addition to its safety net program, the Red Tab Foundation has introduced proactive educational programs
designed to enhance employees' financial skills and abilities. Workshops developed by the foundation with
8/3/2019 19236242 Marketing Levis
42/48
other nonprofit entities have enabled RTF to bring basic economic information and resources to employees in
manufacturing and distribution facilities throughout the world.
Current examples of RTF's workshops and asset-building programs include the "Money School" and a
Philippines Micro-enterprise Loan Progra
Happenings:-Happenings:-Now- a-days for promotion following offers are present for the customers.
1) For every purchase of Rs. 3000/ on the new brand 5 the customers get a coupon. And customers can wina new LG air conditioner.
2) 501 ScarredWhat's your story? The best story wins an iPod.
3) Levi's Lady Style
Get a Swarovski designer tattoo with every purchase of "Levi's Lady Style"4) Father's Day
Purchase Dockers Product worth Rs.2000 and above to get a branded DockersCap
Tools used by Levi Srauss & Co. forTools used by Levi Srauss & Co. formeasuring Customer Satisfaction:measuring Customer Satisfaction:
We use different tools for measuring the customer satisfaction e.g.
We conduct different surveys just to know the views of our consumers. We have a very quick complaint system
We ask our consumers for new ideas and their needs
8/3/2019 19236242 Marketing Levis
43/48
SWOT Analysis:SWOT Analysis:
Strengths :Strengths :
Levis enjoys high brand equity. People all around the world recognize the brand name.
Levis products are unique and innovative in the style.
A lot of variety is offered by Levis ranging from sunglasses to skirts and shirts.
The products are renowned and are considered as the most durable i.e. the long lasting products.
Levis follows a high standard of quality .
Weakness:Weakness: Levis products are considered as very expensive. Therefore a large percentage of people are reluctant to
buy the products.
As no discounts are present and products are sold at fixed prices many customers are lost.
Levis does not provide any services like free delivery etc.
OpportunitiesOpportunities:: Levis can do more well in the women section. This section is give less importance as compared to the mensection.
The kids section, which has been started from few years, should also be given proper attention to gain
customers.
Sales promotion can be increased by increasing the advertisements expenses so as to enjoy a large numberof customers.
ThreatsThreats
8/3/2019 19236242 Marketing Levis
44/48
The threats that Levis faces are the competitors. Although it does not have any competitor in Pakistan but
it does have some competitors at the global level.
CONCLUSIONS ANDCONCLUSIONS AND
RECOMMENDATIONS:RECOMMENDATIONS:
CONCLUSION:CONCLUSION:
Along with the collection of above data , we also did a personal survey from the customers of Levis. A questionnaire was
generated which was then distributed among the customers. The questionnaire appeared like this:
Survey :Survey :Name(optional):
Q#1 : State the extent to which you agree with the following statement: Levis products provides a lot of satisfaction?
Strongly Disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
Q#2 : Do you give preference to Levi products over other companys similar products?
Very unlikely
Unlikely
Neither likely nor unlikely
Likely Very likely
Q#3 : What is the competitive advantage that Levis has over others?
Comfortability
8/3/2019 19236242 Marketing Levis
45/48
Brand name
Durability
Variety
Style
Innovativeness
Any other ? please specify:
Q#4: Levis lacks:
Comfortability
Durability Variety
Style
Innovativeness
Price Affordability
Any other ? please specify:
Q#5: You mostly buy products from levis:
Men section
Women section
Kids section
Q#6: Please, give us your suggestions and recommendations for Levi Strauss and Co. with out any hesitance:
Thank you for your cooperation!
By the help of above data we can conclude that Levi Strauss & Co. is no doubt a benchmark for the jeans makers all around
the world.
From the survey we got the following statistical results:
A) 60% of customers were completely satisfied
B) 17% were somewhat satisfied
C) 15% were neither satisfied nor dissatisfiedD) 5% were somewhat dissatisfied
8/3/2019 19236242 Marketing Levis
46/48
E) 3% were completely dissatisfied
The pie chart we obtain from the data is :
RECOMMENDATIONS:RECOMMENDATIONS:
From the survey results and the data we collected from various peoples, sites we recommend levis to work on
following areas
First of all the Levis products are considered as the most durable product. Therefore that area is secured.
But the areas which levis lacks are comfort ability and inexpensiveness.
60%7%
15%
completely
satisfied
somewhat
satisfied
neither
satisfied nor
dissatisfied
somewhatdissatisfied
completely
dissatisfied
8/3/2019 19236242 Marketing Levis
47/48
If levis lower down its prices to some extent the sales volume could be increased to a very large extent. As
we saw in the survey that people who are somewhat dissatisfied or who are completely dissatisfied gave the
reason of high prices.
The brand name of Levis is well recognized. We saw in the survey results that most people just to maintain
their high status buy Levis products.
Levis pays its maximum attention to the mens wear. Although the women section and kids sections are
present but they are not full filling the requirements much.
The kids section, which is just in start, should be given attention to attract more customers.
A lot of importance should be given as far as the advertisement is concerned. They should stress on
promoting their products especially through TV media
********************************************
8/3/2019 19236242 Marketing Levis
48/48